Desk service coordinator vs project coordinator

The differences between desk service coordinators and project coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a desk service coordinator and a project coordinator. Additionally, a project coordinator has an average salary of $50,375, which is higher than the $34,995 average annual salary of a desk service coordinator.

The top three skills for a desk service coordinator include customer service, front desk and data entry. The most important skills for a project coordinator are project management, customer service, and powerpoint.

Desk service coordinator vs project coordinator overview

	Desk Service Coordinator	Project Coordinator
Yearly salary	$34,995	$50,375
Hourly rate	$16.82	$24.22
Growth rate	-4%	-8%
Number of jobs	60,000	38,743
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 66%
Average age	47	47
Years of experience	6	6

What does a desk service coordinator do?

A desk service coordinator oversees help desk services to ensure clients and employees receive optimal support. Although their duties vary upon their company or industry of employment, it usually entails setting goals and guidelines, establishing schedules and protocols, arranging various services, and developing strategies to optimize operations and services. They also address issues and concerns, solving them promptly and efficiently. Moreover, as a desk service coordinator, it is essential to monitor staff operations and implement the organization's standards and regulations.

What does a project coordinator do?

Project coordinators act as the liaising body between different departments involved in a specific project. They are members of the group assigned to work together for special projects or undertakings that will benefit the organization. Project coordinators join meetings of the special committee, from planning to evaluation. They take notes and jot down action plans. They ensure that the committee members assigned to do specific tasks are doing so. They also guarantee project success by ensuring that the people involved in the project are working well together.

Desk service coordinator vs project coordinator salary

Desk service coordinators and project coordinators have different pay scales, as shown below.

	Desk Service Coordinator	Project Coordinator
Average salary	$34,995	$50,375
Salary range	Between $27,000 And $45,000	Between $33,000 And $75,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Meta
Best paying industry	-	Finance

Differences between desk service coordinator and project coordinator education

There are a few differences between a desk service coordinator and a project coordinator in terms of educational background:

	Desk Service Coordinator	Project Coordinator
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 66%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Desk service coordinator vs project coordinator demographics

Here are the differences between desk service coordinators' and project coordinators' demographics:

	Desk Service Coordinator	Project Coordinator
Average age	47	47
Gender ratio	Male, 28.8% Female, 71.2%	Male, 37.7% Female, 62.3%
Race ratio	Black or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 5.7% White, 60.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between desk service coordinator and project coordinator duties and responsibilities

Desk service coordinator example responsibilities.

Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
Provide therapeutic assessment/intervention for pediatric patients throughout the hospital units by implementation of normative activities, procedure preparation, family/bereavement support.
Process cash, credit card, EBT and WIC payments.
Maintain confidential individual files on residents in compliance with HUD which contain intake/assessment information, confidentiality statement, and progress notes.

Project coordinator example responsibilities.

Create and lead Smartsheet training for team members.
Manage timely delivery of regular deliverables to the CIO.
Project manages all aspects of office redesign to include; new furniture, layout, logistics, and telephony requirements.
Manage FTP site for all projects and coordinate with all consultants and clients to help upload and download auto cad drawings.
Manage Minnesota Medicaid billing and patient eligibility from admission and renewals.
Manage the PMO Intranet site and develop related standard operating procedure documents.

Desk service coordinator vs project coordinator skills

Common desk service coordinator skills

Customer Service, 23%
Front Desk, 23%
Data Entry, 14%
Contract Terms, 10%
Scheduling Appointments, 9%
Service Desk, 7%

Common project coordinator skills

Project Management, 15%
Customer Service, 11%
PowerPoint, 7%
Data Entry, 5%
Purchase Orders, 5%
Project Coordination, 5%

Desk Service Coordinator vs. similar jobs

Desk Service Coordinator related careers

Desk Service Coordinator related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Desk Service Coordinator
Desk Service Coordinator vs Project Coordinator

Updated January 8, 2025

Browse office and administrative jobs