Desk service coordinator vs senior administrative coordinator

The differences between desk service coordinators and senior administrative coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a desk service coordinator and a senior administrative coordinator. Additionally, a senior administrative coordinator has an average salary of $42,240, which is higher than the $34,995 average annual salary of a desk service coordinator.

The top three skills for a desk service coordinator include customer service, front desk and data entry. The most important skills for a senior administrative coordinator are customer service, patients, and HR.

Desk service coordinator vs senior administrative coordinator overview

	Desk Service Coordinator	Senior Administrative Coordinator
Yearly salary	$34,995	$42,240
Hourly rate	$16.82	$20.31
Growth rate	-4%	-8%
Number of jobs	60,000	66,208
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 58%
Average age	47	47
Years of experience	6	6

What does a desk service coordinator do?

A desk service coordinator oversees help desk services to ensure clients and employees receive optimal support. Although their duties vary upon their company or industry of employment, it usually entails setting goals and guidelines, establishing schedules and protocols, arranging various services, and developing strategies to optimize operations and services. They also address issues and concerns, solving them promptly and efficiently. Moreover, as a desk service coordinator, it is essential to monitor staff operations and implement the organization's standards and regulations.

What does a senior administrative coordinator do?

A senior administrative coordinator is primarily in charge of overseeing all administrative operations within a company or an organization. Their responsibilities typically revolve around assessing the performance of junior staff and assisting them when necessary, reporting to supervisors or directors, and devising strategies on how to improve the line of communication among all departments. Moreover, a senior administrative coordinator may perform clerical tasks such as preparing progress reports, managing schedules, and maintaining records of all transactions. As a senior, it is also vital to implement the company's policies and regulations, recommending new ones if deemed necessary.

Desk service coordinator vs senior administrative coordinator salary

Desk service coordinators and senior administrative coordinators have different pay scales, as shown below.

	Desk Service Coordinator	Senior Administrative Coordinator
Average salary	$34,995	$42,240
Salary range	Between $27,000 And $45,000	Between $29,000 And $59,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Cambridge Associates
Best paying industry	-	-

Differences between desk service coordinator and senior administrative coordinator education

There are a few differences between a desk service coordinator and a senior administrative coordinator in terms of educational background:

	Desk Service Coordinator	Senior Administrative Coordinator
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 58%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Desk service coordinator vs senior administrative coordinator demographics

Here are the differences between desk service coordinators' and senior administrative coordinators' demographics:

	Desk Service Coordinator	Senior Administrative Coordinator
Average age	47	47
Gender ratio	Male, 28.8% Female, 71.2%	Male, 30.2% Female, 69.8%
Race ratio	Black or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 5.7% White, 60.1% American Indian and Alaska Native, 0.7%	Black or African American, 10.7% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.2% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between desk service coordinator and senior administrative coordinator duties and responsibilities

Desk service coordinator example responsibilities.

Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
Provide therapeutic assessment/intervention for pediatric patients throughout the hospital units by implementation of normative activities, procedure preparation, family/bereavement support.
Process cash, credit card, EBT and WIC payments.
Maintain confidential individual files on residents in compliance with HUD which contain intake/assessment information, confidentiality statement, and progress notes.

Senior administrative coordinator example responsibilities.

Manage a second SharePoint site used by VISTAKON medical professionals to manage presentation materials and internal confidential data.
Manage the technical logistics for a challenging bi-weekly global forum workshop by utilizing technologies and equipment that perform seamlessly.
Manage and coordinate the scheduling of appointments with multidisciplinary team specialists for patients with prenatal medical problems and high-risk pregnancies.
Manage and update SharePoint database with department documents post upcoming calendar events and notify end users by email correspondence of changes.
Provide operational oversight and coordinate quality assurance program.
Maintain and create patient records under HIPAA documentation requirements.

Desk service coordinator vs senior administrative coordinator skills

Common desk service coordinator skills

Customer Service, 23%
Front Desk, 23%
Data Entry, 14%
Contract Terms, 10%
Scheduling Appointments, 9%
Service Desk, 7%

Common senior administrative coordinator skills

Customer Service, 12%
Patients, 8%
HR, 7%
Coordinators, 6%
PowerPoint, 6%
SR, 5%

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Desk Service Coordinator
Desk Service Coordinator vs Senior Administrative Coordinator

Updated January 8, 2025

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