Post job

Desk service coordinator vs team coordinator

The differences between desk service coordinators and team coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a desk service coordinator and a team coordinator. Additionally, a team coordinator has an average salary of $48,742, which is higher than the $34,995 average annual salary of a desk service coordinator.

The top three skills for a desk service coordinator include customer service, front desk and data entry. The most important skills for a team coordinator are patients, customer service, and home health.

Desk service coordinator vs team coordinator overview

Desk Service CoordinatorTeam Coordinator
Yearly salary$34,995$48,742
Hourly rate$16.82$23.43
Growth rate-4%-8%
Number of jobs60,00051,478
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 59%
Average age4747
Years of experience66

What does a desk service coordinator do?

A desk service coordinator oversees help desk services to ensure clients and employees receive optimal support. Although their duties vary upon their company or industry of employment, it usually entails setting goals and guidelines, establishing schedules and protocols, arranging various services, and developing strategies to optimize operations and services. They also address issues and concerns, solving them promptly and efficiently. Moreover, as a desk service coordinator, it is essential to monitor staff operations and implement the organization's standards and regulations.

What does a team coordinator do?

A team coordinator is an individual who provides administrative roles that help to facilitate the daily functions and operations of an organization. Team coordinators must work closely with the team leader to keep the team running smoothly. They must maintain central calendars so that they can promote effective use of time and keep team members informed about their daily business activities. They must also assist in facilitating training for new members to help them understand their position and work.

Desk service coordinator vs team coordinator salary

Desk service coordinators and team coordinators have different pay scales, as shown below.

Desk Service CoordinatorTeam Coordinator
Average salary$34,995$48,742
Salary rangeBetween $27,000 And $45,000Between $31,000 And $76,000
Highest paying City-New York, NY
Highest paying state-New Jersey
Best paying company-Citi
Best paying industry-Automotive

Differences between desk service coordinator and team coordinator education

There are a few differences between a desk service coordinator and a team coordinator in terms of educational background:

Desk Service CoordinatorTeam Coordinator
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Desk service coordinator vs team coordinator demographics

Here are the differences between desk service coordinators' and team coordinators' demographics:

Desk Service CoordinatorTeam Coordinator
Average age4747
Gender ratioMale, 28.8% Female, 71.2%Male, 39.4% Female, 60.6%
Race ratioBlack or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 5.7% White, 60.1% American Indian and Alaska Native, 0.7%Black or African American, 10.0% Unknown, 4.9% Hispanic or Latino, 17.4% Asian, 6.3% White, 60.8% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between desk service coordinator and team coordinator duties and responsibilities

Desk service coordinator example responsibilities.

  • Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
  • Provide therapeutic assessment/intervention for pediatric patients throughout the hospital units by implementation of normative activities, procedure preparation, family/bereavement support.
  • Process cash, credit card, EBT and WIC payments.
  • Maintain confidential individual files on residents in compliance with HUD which contain intake/assessment information, confidentiality statement, and progress notes.

Team coordinator example responsibilities.

  • Manage daily logistics operations, assist other logistics coordinators as needed with any issues/concerns regarding 3rd party carriers and/or movements.
  • Train, mentore and evaluate staff in new EMR system.
  • Increase marketing ROI by using RFM modeling and affinity marketing techniques.
  • Assist to successfully convert facility from ICD-9 to ICD-10 diagnosis codes.
  • Scan in track documents to EMR for chart audits and coding purposes.
  • Ensure that all health information management practices meet JCAHO and state standards.
  • Show more

Desk service coordinator vs team coordinator skills

Common desk service coordinator skills
  • Customer Service, 23%
  • Front Desk, 23%
  • Data Entry, 14%
  • Contract Terms, 10%
  • Scheduling Appointments, 9%
  • Service Desk, 7%
Common team coordinator skills
  • Patients, 19%
  • Customer Service, 13%
  • Home Health, 12%
  • Data Entry, 10%
  • Patient Care, 9%
  • Rehabilitation, 5%

Browse office and administrative jobs