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Desktop engineer vs solutions engineer

The differences between desktop engineers and solutions engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a desktop engineer, becoming a solutions engineer takes usually requires 4-6 years. Additionally, a desktop engineer has an average salary of $102,893, which is higher than the $95,482 average annual salary of a solutions engineer.

The top three skills for a desktop engineer include customer service, SCCM and troubleshoot. The most important skills for a solutions engineer are cloud, pre sales, and java.

Desktop engineer vs solutions engineer overview

Desktop EngineerSolutions Engineer
Yearly salary$102,893$95,482
Hourly rate$49.47$45.90
Growth rate10%6%
Number of jobs87,458123,287
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 67%
Average age4244
Years of experience26

What does a desktop engineer do?

A desktop engineer is responsible for monitoring the efficiency and performance of computer systems across the organization to deliver high-performance on business operations and client specifications. Desktop engineers resolve computer desktop issues, including navigation and security complications that create delays in the operational process. They conduct regular maintenance with the computer systems, upgrade network infrastructure, and perform configuration to ensure smooth functionality and resolutions. A desktop engineer should have excellent knowledge of the technology industry, recommending system solutions to avoid the reoccurrence of network issues and glitches.

What does a solutions engineer do?

A solutions engineer is an individual who assists customers in identifying their computer software needs and generates customized business software solutions for them. Solutions engineers collaborate with other department engineers to create practical demonstrations of proposed solutions and showcase them to the other members of the team. They are required to test the installed software and fix programming bugs that create errors with the system. Solutions engineers also maintain customer relations by providing post-installation follow-ups.

Desktop engineer vs solutions engineer salary

Desktop engineers and solutions engineers have different pay scales, as shown below.

Desktop EngineerSolutions Engineer
Average salary$102,893$95,482
Salary rangeBetween $77,000 And $136,000Between $68,000 And $134,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyRopes & GrayByteDance
Best paying industryFinanceStart-up

Differences between desktop engineer and solutions engineer education

There are a few differences between a desktop engineer and a solutions engineer in terms of educational background:

Desktop EngineerSolutions Engineer
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 67%
Most common majorComputer ScienceComputer Science
Most common collegeMassachusetts Institute of TechnologyStanford University

Desktop engineer vs solutions engineer demographics

Here are the differences between desktop engineers' and solutions engineers' demographics:

Desktop EngineerSolutions Engineer
Average age4244
Gender ratioMale, 88.7% Female, 11.3%Male, 85.1% Female, 14.9%
Race ratioBlack or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 13.6% White, 53.6% American Indian and Alaska Native, 0.4%Black or African American, 1.4% Unknown, 6.1% Hispanic or Latino, 6.9% Asian, 10.8% White, 74.4% American Indian and Alaska Native, 0.3%
LGBT Percentage11%7%

Differences between desktop engineer and solutions engineer duties and responsibilities

Desktop engineer example responsibilities.

  • Assign and manage extensions, voicemail accounts using AVAYA phone system.
  • Partner with Microsoft, Symantec and other vendors to manage applications on all corporate desktops.
  • Work on installing, configuring and managing multiple LAN/WAN network technologies (Cisco switches, routers and firewalls).
  • Manage software deployments using SCCM and oversee monitoring of complex applications.
  • Install and troubleshoot LAN connectivity email configurations on end-user workstations.
  • Advance knowledge of LAN's including administration, security and physical cabling.
  • Show more

Solutions engineer example responsibilities.

  • Manage NDS tree for CSRS and all TCP/IP resolve via DHCP.
  • Subject matter expert in SAAS solution sets, manage services and manufacturing/logistics.
  • Develop tools to automate troubleshooting tasks such as DNS resolutions and log collection.
  • Manage a small team thereby training the team on data center and VPN technologies.
  • Manage a team of 20 resources providing functional and technical CRM support to global customers.
  • Utilize Google docs & JavaScript or VBA to develop solutions to automate data processing for operation.
  • Show more

Desktop engineer vs solutions engineer skills

Common desktop engineer skills
  • Customer Service, 9%
  • SCCM, 9%
  • Troubleshoot, 7%
  • PowerShell, 6%
  • OS, 4%
  • Technical Support, 4%
Common solutions engineer skills
  • Cloud, 8%
  • Pre Sales, 8%
  • Java, 7%
  • Architecture, 6%
  • Customer Satisfaction, 5%
  • Infrastructure, 4%

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