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Desktop service technician vs technician

The differences between desktop service technicians and technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a desktop service technician, becoming a technician takes usually requires 1-2 years. Additionally, a desktop service technician has an average salary of $55,718, which is higher than the $38,045 average annual salary of a technician.

The top three skills for a desktop service technician include PC, desktop support and voip. The most important skills for a technician are patients, customer service, and patient care.

Desktop service technician vs technician overview

Desktop Service TechnicianTechnician
Yearly salary$55,718$38,045
Hourly rate$26.79$18.29
Growth rate8%1%
Number of jobs90,832596,842
Job satisfaction-2
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 32%
Average age4440
Years of experience122

Desktop service technician vs technician salary

Desktop service technicians and technicians have different pay scales, as shown below.

Desktop Service TechnicianTechnician
Average salary$55,718$38,045
Salary rangeBetween $40,000 And $77,000Between $24,000 And $58,000
Highest paying City-San Jose, CA
Highest paying state-Hawaii
Best paying company-Microsoft
Best paying industry-Telecommunication

Differences between desktop service technician and technician education

There are a few differences between a desktop service technician and a technician in terms of educational background:

Desktop Service TechnicianTechnician
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 32%
Most common majorComputer ScienceBusiness
Most common college--

Desktop service technician vs technician demographics

Here are the differences between desktop service technicians' and technicians' demographics:

Desktop Service TechnicianTechnician
Average age4440
Gender ratioMale, 89.6% Female, 10.4%Male, 75.2% Female, 24.8%
Race ratioBlack or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.6% Asian, 1.7% White, 71.8% American Indian and Alaska Native, 0.7%Black or African American, 9.4% Unknown, 4.2% Hispanic or Latino, 19.4% Asian, 4.9% White, 61.2% American Indian and Alaska Native, 0.8%
LGBT Percentage1%2%

Differences between desktop service technician and technician duties and responsibilities

Desktop service technician example responsibilities.

  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Support VPN and VDI connections for remote workers.
  • Image and install OS and applications on desktops and laptops.
  • Assist users with VPN installation and setup to access network remotely.
  • Provide technical assistance in virus cleanup, configuration and installation of new workstations and computer training facility setup.
  • Deploy Microsoft SMS packages to add windows updates, anit-virus updates, and all other software packages via Microsoft SMS.
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Technician example responsibilities.

  • Achieve multiple ASE certifications within first year of employment.
  • Implement and manage UHF radio base stations, repeaters, and command network, effectively linking all regional headquarters.
  • Manage telecommunications installation and repair for hospital Nortel network.
  • Maintain numerous automate scripts to assist in managing Linux systems.
  • Manage, troubleshot and repair multiple wireless technologies including fiber optic transmission switches.
  • Install peripherals including printers, fax machines, scanners, and smartphones.
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Desktop service technician vs technician skills

Common desktop service technician skills
  • PC, 11%
  • Desktop Support, 5%
  • VoIP, 5%
  • Remote Desktop, 5%
  • Software Issues, 5%
  • Network Printers, 5%
Common technician skills
  • Patients, 16%
  • Customer Service, 14%
  • Patient Care, 8%
  • Hand Tools, 6%
  • Diagnosis, 5%
  • Preventative Maintenance, 4%

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