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Desktop support supervisor vs support supervisor

The differences between desktop support supervisors and support supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a desktop support supervisor, becoming a support supervisor takes usually requires 4-6 years. Additionally, a desktop support supervisor has an average salary of $78,605, which is higher than the $47,047 average annual salary of a support supervisor.

The top three skills for a desktop support supervisor include technical support, PC and hardware inventory. The most important skills for a support supervisor are excellent interpersonal, customer service, and training materials.

Desktop support supervisor vs support supervisor overview

Desktop Support SupervisorSupport Supervisor
Yearly salary$78,605$47,047
Hourly rate$37.79$22.62
Growth rate10%10%
Number of jobs78,58496,546
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 55%
Average age4247
Years of experience26

Desktop support supervisor vs support supervisor salary

Desktop support supervisors and support supervisors have different pay scales, as shown below.

Desktop Support SupervisorSupport Supervisor
Average salary$78,605$47,047
Salary rangeBetween $56,000 And $109,000Between $31,000 And $69,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Cisco
Best paying industry-Technology

Differences between desktop support supervisor and support supervisor education

There are a few differences between a desktop support supervisor and a support supervisor in terms of educational background:

Desktop Support SupervisorSupport Supervisor
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaCalifornia State University - Bakersfield

Desktop support supervisor vs support supervisor demographics

Here are the differences between desktop support supervisors' and support supervisors' demographics:

Desktop Support SupervisorSupport Supervisor
Average age4247
Gender ratioMale, 85.0% Female, 15.0%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.6% White, 56.8% American Indian and Alaska Native, 0.4%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6%
LGBT Percentage11%8%

Differences between desktop support supervisor and support supervisor duties and responsibilities

Desktop support supervisor example responsibilities.

  • Manage workstation patching / updates to all devices using Microsoft WSUS and SCCM.
  • Maintain & manage all SLA s for Houston TWC computer support and maintenance.
  • Manage all technical aspects of laptop and mobile computing (hardware, OS, standard applications, security).
  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Experience with troubleshooting LAN/WAN networking, VPN, IP and domains configurations.
  • Repair and upgrade IBM workstations and laptops.
  • Show more

Support supervisor example responsibilities.

  • Lead the planning and implementation of APPLIX, a call tracking software product on SQL.
  • Manage and maintain various departmental desktops, procedures, tip sheets, reports and inventories using SharePoint.
  • Manage budget allocation, reimbursement, and payroll deductions
  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Work with ICD-9 and CPT code.
  • Develop and maintain local ISO standards compliance document.
  • Show more

Desktop support supervisor vs support supervisor skills

Common desktop support supervisor skills
  • Technical Support, 10%
  • PC, 9%
  • Hardware Inventory, 8%
  • Level Agreements, 6%
  • SCCM, 5%
  • SharePoint, 4%
Common support supervisor skills
  • Excellent Interpersonal, 18%
  • Customer Service, 12%
  • Training Materials, 5%
  • Patients, 4%
  • Performance Evaluations, 4%
  • Direct Supervision, 4%

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