Director of conference services and catering vs event manager

Differences between director of conference services and catering and event manager duties and responsibilities

Director of conference services and catering example responsibilities.

• Used Marriott computer applications to manage and administer events.
• Plan and service KPMG VIP client and internal partner meetings generating $800K in sales per year.
• Coordinate all events and activities for upcoming groups from room reservations, activities, restaurant reservations and catered/banquet events.
• Develop new resume, contracts, upselling and standards and incentives for convention services.
• Institute successful training programs for improve selling and upselling techniques to managers within the department.
• Used Marriott computer applications to manage and administer events.

Event manager example responsibilities.

• Manage FOH staff during the lunch rush - correctly handle any customer complaints or issues.
• Manage successful closing of NYC block to control traffic flow and allow celebrity red carpet entrances.
• Coordinate and manage maintenance, bartending, catering, schedules, calendars, and supervise staff.
• Create BEO's and lead weekly team meetings for support team laying out the direction and objective of upcoming events.
• Manage delivery schedules, outside vendor orders, and budget requirements for the sales, operations, and culinary staff.
• Manage all logistics and communications from beginning to end with clients, including sending invitations, monitoring RSVP, and hosting.
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