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Director of support services vs director of outreach

The differences between directors of support services and directors of outreach can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a director of support services and a director of outreach. Additionally, a director of outreach has an average salary of $69,369, which is higher than the $57,657 average annual salary of a director of support services.

The top three skills for a director of support services include support services, customer service and patients. The most important skills for a director of outreach are patients, local community, and community organizations.

Director of support services vs director of outreach overview

Director Of Support ServicesDirector Of Outreach
Yearly salary$57,657$69,369
Hourly rate$27.72$33.35
Growth rate12%12%
Number of jobs125,25017,318
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 68%
Average age4545
Years of experience66

What does a director of support services do?

A director of support services spearheads and oversees the daily operations in a company's support services field. It is their duty to set goals and guidelines, establish budgets and timelines, coordinate with managers, perform research and analysis to identify the ideal practices, review client feedback, liaise with potential investors, and build positive relationships with business partners. Moreover, as a director, it is essential to lead and encourage teams to reach goals, all while implementing the company's policies and regulations, developing new ones as needed.

What does a director of outreach do?

Directors of Outreach are responsible for leading the implementation of outreach initiatives for a community or organization. Their duties include developing partnership outreach strategies, supporting policy advocacy work improvements, facilitating the evaluation of CRM and the internal system, and developing a strategy on program material's production and dissemination. They work closely with the policy and program team in aligning the organization's objectives, manage resources, assist in setting targets, tracking staff performance, and training development.

Director of support services vs director of outreach salary

Directors of support services and directors of outreach have different pay scales, as shown below.

Director Of Support ServicesDirector Of Outreach
Average salary$57,657$69,369
Salary rangeBetween $27,000 And $119,000Between $39,000 And $122,000
Highest paying CityRiverhead, NYPaterson, NJ
Highest paying stateNew JerseyNew Jersey
Best paying companyWorkdaySt. Joseph's Health
Best paying industry-Health Care

Differences between director of support services and director of outreach education

There are a few differences between a director of support services and a director of outreach in terms of educational background:

Director Of Support ServicesDirector Of Outreach
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 68%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Director of support services vs director of outreach demographics

Here are the differences between directors of support services' and directors of outreach' demographics:

Director Of Support ServicesDirector Of Outreach
Average age4545
Gender ratioMale, 55.2% Female, 44.8%Male, 45.4% Female, 54.6%
Race ratioBlack or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 14.5% Asian, 5.2% White, 62.6% American Indian and Alaska Native, 0.9%Black or African American, 12.1% Unknown, 5.4% Hispanic or Latino, 14.5% Asian, 5.2% White, 61.9% American Indian and Alaska Native, 0.9%
LGBT Percentage14%14%

Differences between director of support services and director of outreach duties and responsibilities

Director of support services example responsibilities.

  • Analyze numerous enhancement proposals to ensure ROI and service level goals are achieved.
  • Develop and manage a capital budget of $200K, an operational budget of $100K and 50 FTE's.
  • Lead RFP responses, providing both product design and cost models to address client needs.
  • Full clinical responsibilities as well as direct staff management, JCAHO certification with no deficiencies.
  • Gather user needs to develop a RFP for the replacement of the existing telecommunications equipment at the facility.
  • Elevate clinical standards throughout the facility and contribute to the highest JCAHO score in the organization's history.
  • Show more

Director of outreach example responsibilities.

  • Manage social media presence such as Facebook page and electronic communications.
  • Manage admission, referral and educational activities for primary care patients treat by mobile medical services van.
  • Experience with rules governing Medicaid, Medicare and private health insurance's services.
  • Produce content for corporate Intranet, weekly and monthly newsletters, conference calls, and other communication vehicles.
  • Provide oversight for multiple departments: client services, classroom instruction, client community employment, client in-house training and production.
  • Develop and deliver training to regional intranet homepage owners.
  • Show more

Director of support services vs director of outreach skills

Common director of support services skills
  • Support Services, 15%
  • Customer Service, 9%
  • Patients, 7%
  • Oversight, 5%
  • Social Work, 4%
  • Service Delivery, 4%
Common director of outreach skills
  • Patients, 14%
  • Local Community, 7%
  • Community Organizations, 6%
  • Medicare, 6%
  • Develop Professional Relationships, 5%
  • Community Relations, 5%

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