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Director of support services vs director of professional services

The differences between directors of support services and directors of professional services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a director of support services and a director of professional services. Additionally, a director of professional services has an average salary of $140,429, which is higher than the $57,657 average annual salary of a director of support services.

The top three skills for a director of support services include support services, customer service and patients. The most important skills for a director of professional services are healthcare, client facing, and software development.

Director of support services vs director of professional services overview

Director Of Support ServicesDirector Of Professional Services
Yearly salary$57,657$140,429
Hourly rate$27.72$67.51
Growth rate12%28%
Number of jobs125,250125,635
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 65%
Average age4547
Years of experience66

What does a director of support services do?

A director of support services spearheads and oversees the daily operations in a company's support services field. It is their duty to set goals and guidelines, establish budgets and timelines, coordinate with managers, perform research and analysis to identify the ideal practices, review client feedback, liaise with potential investors, and build positive relationships with business partners. Moreover, as a director, it is essential to lead and encourage teams to reach goals, all while implementing the company's policies and regulations, developing new ones as needed.

What does a director of professional services do?

A director of professional services is responsible for evaluating and improving the professional services offered by the firm. Directors of professional services assess the operational processes and systems to ensure high-quality outputs and deliverables. They review contracts for project requirements and specifications and design strategic techniques to achieve goals and objectives within the budget limitations and agreed timetables. A director of professional services must have excellent communication and leadership skills, especially in directing the project team for project solutions.

Director of support services vs director of professional services salary

Directors of support services and directors of professional services have different pay scales, as shown below.

Director Of Support ServicesDirector Of Professional Services
Average salary$57,657$140,429
Salary rangeBetween $27,000 And $119,000Between $94,000 And $207,000
Highest paying CityRiverhead, NYSan Mateo, CA
Highest paying stateNew JerseyMaine
Best paying companyWorkdayKootenai Health
Best paying industry-Technology

Differences between director of support services and director of professional services education

There are a few differences between a director of support services and a director of professional services in terms of educational background:

Director Of Support ServicesDirector Of Professional Services
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 65%
Most common majorBusinessNursing
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Director of support services vs director of professional services demographics

Here are the differences between directors of support services' and directors of professional services' demographics:

Director Of Support ServicesDirector Of Professional Services
Average age4547
Gender ratioMale, 55.2% Female, 44.8%Male, 59.0% Female, 41.0%
Race ratioBlack or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 14.5% Asian, 5.2% White, 62.6% American Indian and Alaska Native, 0.9%Black or African American, 11.1% Unknown, 4.3% Hispanic or Latino, 14.6% Asian, 8.1% White, 61.3% American Indian and Alaska Native, 0.7%
LGBT Percentage14%12%

Differences between director of support services and director of professional services duties and responsibilities

Director of support services example responsibilities.

  • Analyze numerous enhancement proposals to ensure ROI and service level goals are achieved.
  • Develop and manage a capital budget of $200K, an operational budget of $100K and 50 FTE's.
  • Lead RFP responses, providing both product design and cost models to address client needs.
  • Full clinical responsibilities as well as direct staff management, JCAHO certification with no deficiencies.
  • Gather user needs to develop a RFP for the replacement of the existing telecommunications equipment at the facility.
  • Elevate clinical standards throughout the facility and contribute to the highest JCAHO score in the organization's history.
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Director of professional services example responsibilities.

  • Plan and manage software implementations, data conversions, ERP integration and document imaging.
  • Used SQL statements to automate the download of lab and radiological data into a study's database.
  • Lead clients and internal consultants, develop and implement standard CRM tools, methodologies and practices in operations / practice management.
  • Manage professional services business in the Americas.
  • Create and manage PMO project execution support for seamlessly integrating new services offerings into delivery operations.
  • Manage pharmacy integration to EHR project; complete functional and system requirements, and identify pharmacy vendor.
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Director of support services vs director of professional services skills

Common director of support services skills
  • Support Services, 15%
  • Customer Service, 9%
  • Patients, 7%
  • Oversight, 5%
  • Social Work, 4%
  • Service Delivery, 4%
Common director of professional services skills
  • Healthcare, 13%
  • Client Facing, 12%
  • Software Development, 8%
  • Business Development, 7%
  • Application Development, 6%
  • Enterprise Sales, 5%

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