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Director of support services vs executive director of operations

The differences between directors of support services and executive directors of operations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a director of support services and an executive director of operations. Additionally, an executive director of operations has an average salary of $131,945, which is higher than the $57,657 average annual salary of a director of support services.

The top three skills for a director of support services include support services, customer service and patients. The most important skills for an executive director of operations are operations management, customer satisfaction, and financial management.

Director of support services vs executive director of operations overview

Director Of Support ServicesExecutive Director Of Operations
Yearly salary$57,657$131,945
Hourly rate$27.72$63.44
Growth rate12%6%
Number of jobs125,250194,783
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 63%
Average age4544
Years of experience66

What does a director of support services do?

A director of support services spearheads and oversees the daily operations in a company's support services field. It is their duty to set goals and guidelines, establish budgets and timelines, coordinate with managers, perform research and analysis to identify the ideal practices, review client feedback, liaise with potential investors, and build positive relationships with business partners. Moreover, as a director, it is essential to lead and encourage teams to reach goals, all while implementing the company's policies and regulations, developing new ones as needed.

What does an executive director of operations do?

Executive Directors of Operations are top management employees of a nonprofit. They manage the whole operations of the company. They set annual strategic goals to bring the company closer to its vision. They oversee all of the company's programs and ensure that these programs are in line with the company's vision and mission. They also ensure that the partnerships formed with other organizations remain strong. As leaders, they are expected to motivate and inspire the employees to work well together. Executive Directors of Operations represent the company in external events, industry functions, and other activities.

Director of support services vs executive director of operations salary

Directors of support services and executive directors of operations have different pay scales, as shown below.

Director Of Support ServicesExecutive Director Of Operations
Average salary$57,657$131,945
Salary rangeBetween $27,000 And $119,000Between $85,000 And $203,000
Highest paying CityRiverhead, NYHartford, CT
Highest paying stateNew JerseyConnecticut
Best paying companyWorkdayBillings Clinic
Best paying industry-Finance

Differences between director of support services and executive director of operations education

There are a few differences between a director of support services and an executive director of operations in terms of educational background:

Director Of Support ServicesExecutive Director Of Operations
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Director of support services vs executive director of operations demographics

Here are the differences between directors of support services' and executive directors of operations' demographics:

Director Of Support ServicesExecutive Director Of Operations
Average age4544
Gender ratioMale, 55.2% Female, 44.8%Male, 64.1% Female, 35.9%
Race ratioBlack or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 14.5% Asian, 5.2% White, 62.6% American Indian and Alaska Native, 0.9%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%
LGBT Percentage14%10%

Differences between director of support services and executive director of operations duties and responsibilities

Director of support services example responsibilities.

  • Analyze numerous enhancement proposals to ensure ROI and service level goals are achieved.
  • Develop and manage a capital budget of $200K, an operational budget of $100K and 50 FTE's.
  • Lead RFP responses, providing both product design and cost models to address client needs.
  • Full clinical responsibilities as well as direct staff management, JCAHO certification with no deficiencies.
  • Gather user needs to develop a RFP for the replacement of the existing telecommunications equipment at the facility.
  • Elevate clinical standards throughout the facility and contribute to the highest JCAHO score in the organization's history.
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Executive director of operations example responsibilities.

  • Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
  • Design, implementation and parental oversight of local operational policies and processes.
  • Assure high-level supply chain management for distribution logistics purposes and direct clientele relations.
  • Advance to increasingly responsible positions, culminating in management role with oversight of company operations.
  • Direct $2.4 billion facility with over 1,200 associates to administer effective technology distribution and third-party logistics functions.
  • Develop numerous tactics, techniques and procedures necessary for the successful employment of reconnaissance aircraft supporting military combat forces.
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Director of support services vs executive director of operations skills

Common director of support services skills
  • Support Services, 15%
  • Customer Service, 9%
  • Patients, 7%
  • Oversight, 5%
  • Social Work, 4%
  • Service Delivery, 4%
Common executive director of operations skills
  • Operations Management, 13%
  • Customer Satisfaction, 8%
  • Financial Management, 8%
  • Oversight, 7%
  • Medicare, 7%
  • Home Health, 6%

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