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Document control supervisor vs call center supervisor

The differences between document control supervisors and call center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a document control supervisor and a call center supervisor. Additionally, a document control supervisor has an average salary of $75,254, which is higher than the $35,300 average annual salary of a call center supervisor.

The top three skills for a document control supervisor include ISO, FDA and data entry. The most important skills for a call center supervisor are strong customer service, patients, and customer care.

Document control supervisor vs call center supervisor overview

Document Control SupervisorCall Center Supervisor
Yearly salary$75,254$35,300
Hourly rate$36.18$16.97
Growth rate-8%6%
Number of jobs48,873217,633
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 45%
Average age4747
Years of experience66

Document control supervisor vs call center supervisor salary

Document control supervisors and call center supervisors have different pay scales, as shown below.

Document Control SupervisorCall Center Supervisor
Average salary$75,254$35,300
Salary rangeBetween $52,000 And $107,000Between $23,000 And $53,000
Highest paying City-New York, NY
Highest paying state-Hawaii
Best paying company-Spectrum
Best paying industry-Finance

Differences between document control supervisor and call center supervisor education

There are a few differences between a document control supervisor and a call center supervisor in terms of educational background:

Document Control SupervisorCall Center Supervisor
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Document control supervisor vs call center supervisor demographics

Here are the differences between document control supervisors' and call center supervisors' demographics:

Document Control SupervisorCall Center Supervisor
Average age4747
Gender ratioMale, 37.9% Female, 62.1%Male, 39.9% Female, 60.1%
Race ratioBlack or African American, 9.5% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.8% American Indian and Alaska Native, 0.6%Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.1% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between document control supervisor and call center supervisor duties and responsibilities

Document control supervisor example responsibilities.

  • Orchestrate and manage several ERP / MRP projects aim to increase efficiency of incominginspection and purchasing programs.
  • Manage the document control system to ensure procedures are maintain based on FDA CFR 820 and ISO 13485 regulations.
  • Manage quality of care improvement initiatives for patients and other mandate hospital standards through surveys and information sessions.
  • Create and revise part numbers and bill of materials in ERP system.
  • Conduct meetings and set goals with fellow management to meet FDA regulations and internal audit requirements.
  • Cross train BOM team members for all BOM processes.
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Call center supervisor example responsibilities.

  • Lead team through tactical military operations training focuse on leadership strategy and survival in vary deployment locations across the globe.
  • Develop and implement workforce team to monitor and adjust FTE s according to forecast.
  • Answer questions regarding health insurance, while maintaining knowledge of HIPAA laws, and healthcare laws.
  • Provide oversight and direction to the employees in the business in accordance with the organization's policies and procedures.
  • Solve problems with patrons and coworkers -sustain cleanliness of work environment -maintain safety and order (CPR and a certified )
  • Facilitate training of maintenance administrators by developing PowerPoint materials.
  • Show more

Document control supervisor vs call center supervisor skills

Common document control supervisor skills
  • ISO, 12%
  • FDA, 7%
  • Data Entry, 7%
  • Quality System, 6%
  • GMP, 6%
  • Engineering Drawings, 5%
Common call center supervisor skills
  • Strong Customer Service, 21%
  • Patients, 7%
  • Customer Care, 6%
  • Technical Support, 5%
  • Customer Inquiries, 4%
  • Customer Satisfaction, 4%

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