Document control supervisor vs customer care supervisor

The differences between document control supervisors and customer care supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a document control supervisor and a customer care supervisor. Additionally, a document control supervisor has an average salary of $75,254, which is higher than the $42,702 average annual salary of a customer care supervisor.

The top three skills for a document control supervisor include ISO, FDA and data entry. The most important skills for a customer care supervisor are customer satisfaction, process improvement, and corrective action.

Document control supervisor vs customer care supervisor overview

	Document Control Supervisor	Customer Care Supervisor
Yearly salary	$75,254	$42,702
Hourly rate	$36.18	$20.53
Growth rate	-8%	-4%
Number of jobs	48,873	227,154
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

Document control supervisor vs customer care supervisor salary

Document control supervisors and customer care supervisors have different pay scales, as shown below.

	Document Control Supervisor	Customer Care Supervisor
Average salary	$75,254	$42,702
Salary range	Between $52,000 And $107,000	Between $30,000 And $59,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between document control supervisor and customer care supervisor education

There are a few differences between a document control supervisor and a customer care supervisor in terms of educational background:

	Document Control Supervisor	Customer Care Supervisor
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Document control supervisor vs customer care supervisor demographics

Here are the differences between document control supervisors' and customer care supervisors' demographics:

	Document Control Supervisor	Customer Care Supervisor
Average age	47	47
Gender ratio	Male, 37.9% Female, 62.1%	Male, 44.1% Female, 55.9%
Race ratio	Black or African American, 9.5% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.8% American Indian and Alaska Native, 0.6%	Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 5.4% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between document control supervisor and customer care supervisor duties and responsibilities

Document control supervisor example responsibilities.

Orchestrate and manage several ERP / MRP projects aim to increase efficiency of incominginspection and purchasing programs.
Manage the document control system to ensure procedures are maintain based on FDA CFR 820 and ISO 13485 regulations.
Manage quality of care improvement initiatives for patients and other mandate hospital standards through surveys and information sessions.
Create and revise part numbers and bill of materials in ERP system.
Conduct meetings and set goals with fellow management to meet FDA regulations and internal audit requirements.
Cross train BOM team members for all BOM processes.

Customer care supervisor example responsibilities.

Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Conduct team member annual evaluations, disciplinary actions and reconcile weekly payroll.
Monitor and conduct activities in accordance to HIPPA standards.
Train on HIPPA to protect members privacy at all times.
Ensure member privacy and confidentiality in accordance with HIPAA regulations/ laws.
Supervise assigned agents' payroll and correct incorrect entries to assure payroll accuracy.

Document control supervisor vs customer care supervisor skills

Common document control supervisor skills

ISO, 12%
FDA, 7%
Data Entry, 7%
Quality System, 6%
GMP, 6%
Engineering Drawings, 5%

Common customer care supervisor skills

Customer Satisfaction, 6%
Process Improvement, 6%
Corrective Action, 6%
Customer Complaints, 5%
Quality Standards, 5%
Work Ethic, 5%

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Document Control Supervisor
Document Control Supervisor vs Customer Care Supervisor

Updated January 8, 2025

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