Employee service officer vs client service specialist

The differences between employee service officers and client service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an employee service officer and a client service specialist. Additionally, a client service specialist has an average salary of $40,043, which is higher than the $32,546 average annual salary of an employee service officer.

The top three skills for an employee service officer include minor maintenance, data entry and customer service. The most important skills for a client service specialist are client service, excellent interpersonal, and client facing.

Employee service officer vs client service specialist overview

	Employee Service Officer	Client Service Specialist
Yearly salary	$32,546	$40,043
Hourly rate	$15.65	$19.25
Growth rate	-4%	-4%
Number of jobs	92,271	225,591
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 61%
Average age	40	40
Years of experience	12	12

What does an employee service officer do?

An employee services officer processes salary calculations, position management, payroll, appointment letters, and general human resource inquiries. Employee services officers recruit, train, and develop staff for an organization. They administer pension and benefits and ensure that staff is paid properly. Part of their job is to look after the safety, welfare, and health of employees. They approve job descriptions as well as advertisements. Also, they organize training sessions and related activities for the staff.

What does a client service specialist do?

A client service specialist is an individual who fulfills tasks that are related to delivering a product or service to clients. Client service specialists are required to assist project managers in establishing parameters and requirements of a project or work with a particular client. They help in the development of training manuals and materials that are needed by the client to use the newly developed product. Client service specialists must also set up and create archives for client records.

Employee service officer vs client service specialist salary

Employee service officers and client service specialists have different pay scales, as shown below.

	Employee Service Officer	Client Service Specialist
Average salary	$32,546	$40,043
Salary range	Between $25,000 And $41,000	Between $26,000 And $61,000
Highest paying City	San Diego, CA	New York, NY
Highest paying state	California	New York
Best paying company	CSX	Moody's
Best paying industry	Transportation	Finance

Differences between employee service officer and client service specialist education

There are a few differences between an employee service officer and a client service specialist in terms of educational background:

	Employee Service Officer	Client Service Specialist
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	-	-

Employee service officer vs client service specialist demographics

Here are the differences between employee service officers' and client service specialists' demographics:

	Employee Service Officer	Client Service Specialist
Average age	40	40
Gender ratio	Male, 47.6% Female, 52.4%	Male, 29.5% Female, 70.5%
Race ratio	Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 17.4% Asian, 7.1% White, 57.3% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between employee service officer and client service specialist duties and responsibilities

Employee service officer example responsibilities.

Maintain daily teller duties by processing customer deposits and withdrawals, managing the vault and ATM, as needed.
Place orders in the POS system.
Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer systems.
Communicate VIP arrivals to designate personnel for escort and delivery of amenities.

Client service specialist example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Demonstrate compassion and encouragement during tough moments.
Prepare and present PowerPoint presentations for training meetings.
Create a PowerPoint presentation implement into the official training program.
Transition reporting and document storage process to an online SharePoint workspace for increase efficiency.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.

Employee service officer vs client service specialist skills

Common employee service officer skills

Minor Maintenance, 32%
Data Entry, 23%
Customer Service, 18%
Food Service, 7%
Food Safety, 3%
Kitchen Equipment, 3%

Common client service specialist skills

Client Service, 16%
Excellent Interpersonal, 7%
Client Facing, 6%
Client Issues, 5%
Data Entry, 5%
Work Ethic, 4%

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Office and Administrative Industry
Employee Service Officer
Employee Service Officer vs Client Service Specialist

Updated January 8, 2025

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