Employee service officer vs customer service and serving

The differences between employee service officers and customer service and servings can be seen in a few details. Each job has different responsibilities and duties. Additionally, an employee service officer has an average salary of $32,546, which is higher than the $31,909 average annual salary of a customer service and serving.

The top three skills for an employee service officer include minor maintenance, data entry and customer service. The most important skills for a customer service and serving are strong customer service, customer service, and food preparation.

Employee service officer vs customer service and serving overview

	Employee Service Officer	Customer Service And Serving
Yearly salary	$32,546	$31,909
Hourly rate	$15.65	$15.34
Growth rate	-4%	10%
Number of jobs	92,271	248,533
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 35%
Average age	40	28
Years of experience	12	-

Employee service officer vs customer service and serving salary

Employee service officers and customer service and servings have different pay scales, as shown below.

	Employee Service Officer	Customer Service And Serving
Average salary	$32,546	$31,909
Salary range	Between $25,000 And $41,000	Between $23,000 And $43,000
Highest paying City	San Diego, CA	-
Highest paying state	California	-
Best paying company	CSX	-
Best paying industry	Transportation	-

Differences between employee service officer and customer service and serving education

There are a few differences between an employee service officer and a customer service and serving in terms of educational background:

	Employee Service Officer	Customer Service And Serving
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Employee service officer vs customer service and serving demographics

Here are the differences between employee service officers' and customer service and servings' demographics:

	Employee Service Officer	Customer Service And Serving
Average age	40	28
Gender ratio	Male, 47.6% Female, 52.4%	Male, 28.7% Female, 71.3%
Race ratio	Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 17.4% Asian, 7.1% White, 57.3% American Indian and Alaska Native, 0.7%	Black or African American, 11.6% Unknown, 5.6% Hispanic or Latino, 19.5% Asian, 8.4% White, 54.1% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	6%

Differences between employee service officer and customer service and serving duties and responsibilities

Employee service officer example responsibilities.

Maintain daily teller duties by processing customer deposits and withdrawals, managing the vault and ATM, as needed.
Place orders in the POS system.
Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer systems.
Communicate VIP arrivals to designate personnel for escort and delivery of amenities.

Customer service and serving example responsibilities.

Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
Track record of upselling through suggestive selling techniques.
Fill in for bartending staff as needed and frequently make drinks for customers.
Put orders in the POS for customers to get the quickest service possible with the least amount of issues.
Take phone calls for orders, process online orders, serve food and drinks, process payments on POS computer.
Train in all aspects of professional bartending with an in-depth knowledge of wines, liquors, liqueurs and mix cocktails.

Employee service officer vs customer service and serving skills

Common employee service officer skills

Minor Maintenance, 32%
Data Entry, 23%
Customer Service, 18%
Food Service, 7%
Food Safety, 3%
Kitchen Equipment, 3%

Common customer service and serving skills

Strong Customer Service, 47%
Customer Service, 32%
Food Preparation, 2%
Customer Orders, 2%
POS, 2%
Food Orders, 2%

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Employee Service Officer
Employee Service Officer vs Customer Service And Serving

Updated January 8, 2025

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