Enrollment representative vs certified medical technician

The differences between enrollment representatives and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an enrollment representative and a certified medical technician. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $31,463 average annual salary of an enrollment representative.

The top three skills for an enrollment representative include home health, customer service and data entry. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Enrollment representative vs certified medical technician overview

	Enrollment Representative	Certified Medical Technician
Yearly salary	$31,463	$38,859
Hourly rate	$15.13	$18.68
Growth rate	-4%	5%
Number of jobs	185,567	164,424
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 28%
Average age	40	44
Years of experience	12	12

What does an enrollment representative do?

An enrollment representative directly communicates with clients when it comes to enrollment programs. Although their duties vary on their place or industry of employment, it typically includes helping enrollees understand the program requirements and rules, reaching out to enrollees to provide updates, gathering and processing applications, answering inquiries, and collecting payments when necessary. They also perform clerical tasks such as preparing and processing documents, updating databases, and maintaining records. Moreover, an enrollment representative must maintain an active communication line with staff for a smooth and efficient workflow.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Enrollment representative vs certified medical technician salary

Enrollment representatives and certified medical technicians have different pay scales, as shown below.

	Enrollment Representative	Certified Medical Technician
Average salary	$31,463	$38,859
Salary range	Between $25,000 And $38,000	Between $28,000 And $53,000
Highest paying City	Temecula, CA	Denton, TX
Highest paying state	California	Alaska
Best paying company	Curry College	Favorite Healthcare Staffing
Best paying industry	Non Profits	Health Care

Differences between enrollment representative and certified medical technician education

There are a few differences between an enrollment representative and a certified medical technician in terms of educational background:

	Enrollment Representative	Certified Medical Technician
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	-	University of Connecticut

Enrollment representative vs certified medical technician demographics

Here are the differences between enrollment representatives' and certified medical technicians' demographics:

	Enrollment Representative	Certified Medical Technician
Average age	40	44
Gender ratio	Male, 29.1% Female, 70.9%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 9.6% Unknown, 5.4% Hispanic or Latino, 21.8% Asian, 6.6% White, 55.9% American Indian and Alaska Native, 0.7%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	8%

Differences between enrollment representative and certified medical technician duties and responsibilities

Enrollment representative example responsibilities.

Achieve excellent customer satisfaction ratings as documented by CIGNA surveys.
Audit all tickets for proper labs, correct ICD-9 coding and CPT coding.
Learned ICD-9 codes and medical billing to insure prompt and accurate processing of claims.
Resolve claims by verifying CPT and ICD-9 coding and the expected reimbursement per contractual agreements with varying insurance providers.
Proofread any errors than may occur, fax, file, track all PCP forms
Adhere to all key audit controls and comply with all establish standards associate with HIPAA, SOX and SAS70.

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Enrollment representative vs certified medical technician skills

Common enrollment representative skills

Home Health, 22%
Customer Service, 18%
Data Entry, 10%
Patients, 6%
CMS, 4%
Enrollment Process, 4%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Enrollment Representative
Enrollment Representative vs Certified Medical Technician

Updated January 8, 2025

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