Executive director jobs in Wilmington, NC - 26 jobs

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. AREA CHIEF OF STAFF The pay range for this role (full-time) is $121,865 - $176,027 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, abilities, and education, and may vary depending on location and schedule. This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors. Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful. Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers. Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals. Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role. Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs. Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations. Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team. Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes. Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod. Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps. Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention. Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care. Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals. Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience. Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work, and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership Plans and Aligns Drives Vision and Purpose Develops Talent Manages Conflict Financial Acumen Managers Complexity Functional Attracts Top Talent Communicates Effectively Drives Results Ensures Accountability Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment. The noise level in the work environment is moderately high. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Some travel required, to assist other area hospitals as well as for vendor visits and associate education. Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals. 3 years of experience in small animal medicine and surgery practice. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.

We are hiring for: IDD Executive Director Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Executive Director provides strategic and operational leadership for a single business unit supporting individuals with intellectual and developmental disabilities (IDD). This role ensures the delivery of person-centered, high-quality services while maintaining compliance with all regulatory and contractual standards. The Executive Director oversees clinical, administrative, financial, and workforce operations and fosters a culture of excellence, accountability, and continuous improvement. This position plays a key role in shaping outcomes for individuals supported and for developing and sustaining a high-performing team of interdisciplinary professionals. DUTIES AND RESPONSIBILITIES: Operational Leadership and Oversight Leads the overall management of the business unit, ensuring person-centered service delivery, program integrity, and a strong organizational culture. Oversees and integrates the work of clinical, administrative, and operational departments, including Home Managers, QDDPs/QMRPs, Program Managers, Clinical Professionals, Behavioral Specialists, Nursing, Dietitians, Training Coordinators, Business Managers, and other unit staff. Maintains up-to-date knowledge of federal, state, and local regulatory requirements and proactively addresses areas of non-compliance or risk. Provides fiscal oversight, supports efficient resource allocation, and ensures adherence to the unit's budgetary goals and financial targets. Quality and Compliance Provides leadership to the Quality Management Team to drive measurable improvements in outcomes and quality of care for individuals served. Oversees the implementation and monitoring of Personal Outcome Measures (POMs) to maximize individualized support, autonomy, and quality of life for every person supported. Directs the development, execution, and monitoring of the unit's Quality Improvement Plan, ensuring progress on identified initiatives and corrective actions. Oversees the unit's quality assurance processes including audits, chart reviews, incident tracking, and risk mitigation strategies to promote safety, health, and well-being of individuals supported. Prepares for and leads the response to regulatory audits, life safety surveys, certification, and licensure reviews, and LME/MCO monitoring activities. Ensures timely development and implementation of Plans of Correction (POCs), tracks progress to resolution and communicates outcomes to internal and external stakeholders including the corporate office. Clinical and Programmatic Oversight Ensures appropriate clinical oversight by licensed and credentialed professionals and supports the consistent integration of clinical best practices in all service settings. Ensures services are aligned with the industry's best practices, regulatory standards, accreditation guidelines, and the organization's mission and values. Workforce Development and Team Management Leads implementation of staff training initiatives to ensure workforce readiness and compliance with required competencies, policies, and procedures. Builds and sustains a culture of professional development, employee engagement, and high performance across all roles and functions. Stakeholder Engagement and Collaboration Collaborates with external agencies, families, and community partners to strengthen service offerings and promote engagement. SUPERVISORY RESPONSIBILITIES: The Executive Director provides direct and indirect supervision to all positions within the Unit's operations team. This includes Qualified Professionals (QPs), Supervisors, Clinical staff (such as Nurses, Behavioral Health Specialists, Psychologists, and Dietitians), Administrative personnel, Program Managers, Training Coordinators, and other team members involved in the delivery and oversight of services. The Executive Director is responsible for building high-performing teams, fostering leadership at all levels, and ensuring effective performance management across all functions. MINIMUM QUALIFICATIONS: Bachelor's degree in human services, Health Administration, Social Work, or a related field required; master's degree preferred. Minimum of five (5) years of leadership experience in IDD services, long term care facilities or related healthcare/human services settings. Demonstrated knowledge of regulatory standards and quality frameworks applicable to IDD services (e.g., HCBS, CMS, CARF, state licensing bodies). Proven ability to lead interdisciplinary teams and drive service excellence in a complex, regulated environment. Strong financial acumen, including experience managing operating budgets and business performance metrics. Exceptional interpersonal, leadership, and communication skills. Ability to build collaborative relationships with regulatory bodies, managed care organizations, community partners, and families. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Ability to perform tasks requiring sustained physical activity, such as sitting, standing, walking, or repetitive hand movements. Frequent use of standard office equipment, including computers, phones, and other peripherals. Ability to lift and carry items within a reasonable weight range, if necessary. Regular use of technology and exposure to prolonged periods of screen time. RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Are you passionate about building innovative platforms that transform customer experiences and drive business growth? JPMorgan Chase is seeking a visionary leader to spearhead the development of our new Card Product as a Service platform within the Co Brand Product team. This is a unique opportunity to shape the future of card products, enabling our partners to seamlessly test, integrate, and launch new capabilities through cutting-edge APIs and digital solutions. As the Platform Lead within Co-brand product space, you will be responsible for the end-to-end success of this strategic initiative, from roadmap development to execution. You will collaborate with cross-functional teams, prioritize feature releases, and ensure our partners have access to the most impactful capabilities to elevate their customer channels. Job Responsibilities Develop and own a robust, forward-looking roadmap for the Card Product as a Service platform, aligning with business objectives and partner needs. Establish frameworks to evaluate, prioritize, and sequence new capabilities based on partner feedback, market trends, and business impact. Oversee the delivery of scalable APIs and integration solutions, ensuring ease of adoption and superior customer experiences for our partners. Build strong relationships with external partners, understanding their requirements and championing their success through tailored platform solutions. Work closely with Product, Technology, Operations, and Compliance teams to deliver high-quality, secure, and compliant platform features. Define and track key performance indicators to measure platform adoption, partner satisfaction, and business outcomes. Stay ahead of industry trends, fostering a culture of innovation and continuous improvement within the team. Serve as a change agent, championing innovation and continuous improvement across partnerships and platforms Required qualifications, capabilities and skills: Strong understanding of API design, integration patterns, and digital platform architecture. Ability to develop and communicate a compelling platform strategy, balancing short-term wins with long-term growth. Demonstrated success in delivering complex products or platforms on time and within scope. Exceptional communication and relationship-building skills with both internal teams and external partners. Data-driven approach to decision-making, with experience in prioritizing features and capabilities for maximum impact. Inspirational leader who can motivate teams, drive alignment, and champion change across the organization. Preferred qualifications, capabilities and skills: Proven experience in product management, preferably in payments, card products, or API-driven platforms.

CHIEF OF STAFF The pay range for this role (full-time) is $111,524 - $161,090. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location and schedule. This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Chief of Staff is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, associate engagement and maximum productivity of the veterinary medical team. This position advocates for pets and their quality of life; builds a long-term bonding relationship with clients; contributes to the development and maintenance of the human-pet bond; educates clients and hospital associates on all aspects of pet health. The Chief of Staff partners with the Practice Manager (if applicable) to operate an effective and productive veterinary medical team, ensure a safe and engaging hospital environment, and improve both the medical quality and business performance of the hospital. ESSENTIAL RESPONSIBILITIES AND TASKSThe ratio of time spent on leadership duties and practicing veterinarian responsibilities will vary depending on the hospital situation; the Chief of Staff must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20%-30% leadership duties and 70%-80% veterinarian duties. Leadership Responsibilities (approximately 20-30% of time): + Live and exemplify the Five Principles of Mars, Inc. within self and team. + Partner with the Practice Manager (if applicable) to manage the hospital as role models and champions of the Banfield brand to provide consistent high-quality care and exceptional service to the most pets and clients and to maximize efficiency, productivity and profitability. Train the team on Banfield guidelines and practices and supervise associates to ensure compliance. + Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues. + Follow all Banfield protocols and practices and be responsible for ensuring that associates achieve practice priorities while building our culture and brand. + Identify potential "bottlenecks" and formulate solutions to remove barriers in medical operations that would impede the doctors from providing world class care. + Partner with the Medical Director, Field Director, and Practice Manager (if applicable) to interview, select, train, develop, coach, mentor and, if necessary, discipline and terminate hospital associates. + Direct, lead and mentor Associate Veterinarians to realize their full professional potential and deliver outstanding, high quality medical care, client service and business results. + Work with the Medical Director to establish development plans (PDPs) for the Associate Veterinarians and focus teams to deliver the practice priorities and exceed goals while building our culture and brand. + Effectively create and maintain veterinarians' schedules and work with Practice Manager to schedule associates to meet client needs according to Banfield guidelines, while proactively planning time off and CE scheduling. + Provide effective communication between associates, clients, field leadership and Central Team Support. + Act as communications liaison, including holding routine hospital team meetings, sharing business information and messaging to all hospital associates, ensuring they remain informed, engaged and have opportunities to provide feedback. + Provide inspirational leadership to the team by creating a positive professional relationship with the Practice Manager, PetSmart associates, adoption center agencies, clients, field leadership and Central Team Support. + Create a collaborative environment and develop an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients. + Develop annual planning, budgeting and hospital productivity levels for the hospital in partnership with the Practice Manager (if applicable), Field Director and Medical Director. + Partner with area Field Director and Medical Director to execute market objectives, goals, strategies and measurements (OGSMs). + Participate in market level teams, discussions, and initiatives. + Partner with the Practice Manager to deliver outstanding financial results for assigned hospital. + Responsible for the development of technical, medical skills for veterinary assistants/technicians. + Responsible for ensuring all associates adhere to Banfield dress and grooming guidelines. + Provide leadership to other area hospitals as needed throughout the market. + Ensure compliance with all practice policies and procedures and with all local, state and federal laws. Other job duties as assigned. Associate Veterinarian Responsibilities (70-80% of time): + Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits. + Assimilate information gathered through effective history taking, physical examination and diagnostic workup to arrive at an appropriate and effective clinical decision. + Practice evidence-based medicine and preventive care when data or guidelines exist, using sound judgment when they do not. + Practice veterinary medicine in a manner compliant with the State Veterinary Practice Act, Federal and/or State Controlled Substance laws and Banfield Code of Ethics, along with appropriate medical record documentation; ensure the hospital team maintains complete medical records that meet practice quality control guidelines. + Lead the veterinary hospital team through the daily schedule and caseload, delegating tasks to paraprofessionals and improving hospital efficiency. + Provide professional, efficient and exceptional service, including prescribing and administering preventive care for the wellness needs of pets as well as diagnosing and treating diseases and injuries of pets. + Advocate for preventive care and adoption of wellness plans. + Effectively communicate diagnosis and treatment plan to veterinary medical team and client. + Prescribe and administer drugs and vaccines as appropriate. + Perform surgery on pets as necessary for the treatment of pets within Banfield's protocols, using standard medical instruments and equipment. + Promote the safety of pets, clients and associates by ensuring the hospital team is utilizing safe restraining techniques, following standard practice guidelines, and maintaining clean, sterile and organized treatment areas, exam rooms and laboratory areas. + Strive to achieve performance metrics outlined by medical and field leadership. + Demonstrate integrity and ethics in all actions and behaviors. + Address and resolve client concerns arising from the medical care of a pet. + Develop strong lasting relationships with clients. + Other job duties as assigned. THE FIVE PRINCIPLES + Quality - The consumer is our boss, quality is our work, and value for money is our goal. + Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. + Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. + Efficiency - We use resources to the full, waste nothing and do only what we can do best. + Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership + Conflict Management + Customer Focus + Developing Direct Reports + Directing Others + Building Effective Teams Functional + Hiring and Staffing + Communication Skills + Managing and Measuring work + Peer Relationships + Drive for Results CAPABILITIES AND EXPERIENCE (CAN DO) + Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. + Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. + Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. + Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. + Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning. + Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. + Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) + Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. + Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. + Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. + Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. + Independence - Able and willing to perform tasks and duties without supervision. + Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS + Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) + Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. + The noise level in the work environment is moderately high. + Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. + Requires sufficient ambulatory skills in order to perform duties while at hospital. + Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. + Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate medical equipment. + Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. + Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. + Some travel required, to assist other area hospitals as well as for vendor visits and associate education. + Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING + Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required. + Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board. + Two years clinical experience required. + 1-3 years coaching and developing associate doctors required. + Meets all required clinical competencies. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits: + Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. + Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* + Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. + Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* + Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* + Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. + Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. + Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. + Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. + Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. + Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* + Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* + Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. + Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. + Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* + Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* + Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* + Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* + Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* + Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.

You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as a Relationship Executive is for you. As a Relationship Executive within the Middle Market Banking team, your role is to act as an “individual contributor” to the firm, growing and retaining profitable relationships within the Middle Market Banking & Specialized Industries target space. You will be asked to meet business development goals, seeking opportunities to sell multiple products and solutions to clients and anticipating their future needs. As a Relationship Executive, you will focus on the delivery of value added solutions to our clients and prospects that will help them reach their goals and maximize our revenues over the life of the relationship. Job Responsibilities Champion a culture of innovation and a customer centric mindset Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships Find ways to further efficiency with existing technical infrastructure through automation, while embracing the innovative opportunities offered by new technologies Develop a weekly sales plan prioritizing revenue generating sales opportunities, cultivate referral sources, and institutionalize relationships and calling Required Qualifications, Capabilities and Skills Seven plus years direct lending or credit support related experience, with a focus on business relationships Understanding of Commercial Banking products and services Knowledge of the local market Ability to collaborate with internal partners and resources Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor Sales management and business development skills Preferred Qualifications, Capabilities and Skills Bachelor's degree and formal credit training preferred Excellent verbal, written and listening communication skills Strong creative solution and problem solving abilities Proficiency in building and maintaining positive client relationships

The Director of Operations (Regional Assignment - Raleigh-Asheville) is responsible for the overall operational leadership, performance, and compliance of a portfolio of approximately seven hotels within the assigned geographic region. This position functions as a Director of Operations role with full operational authority and accountability, with the regional designation used solely to identify the geographic area of responsibility. The Director of Operations serves as the primary operational leader for General Managers, ensuring Crown Hotel & Travel Management standards, brand requirements, and company policies are consistently executed. This role is strategic and supervisory in nature and is not intended to function as a day-to-day task-level position. However, if shifts in any capacity are necessary for the normal operation of the hotel then the RDOO may be required to assist. Reporting Relationship Reports directly to the Vice President of Operations and/or the President & CFO Scope of Responsibility • Oversight of approximately seven hotels across multiple brands • Direct operational leadership of General Managers • Full accountability for guest satisfaction, financial performance, compliance, and leadership culture across the region Key Responsibilities - Operational Leadership • Maintain full operational authority for assigned hotels, including staffing decisions, performance management, and execution of company directives. • Conduct regular on-site property visits to assess operations, leadership effectiveness, physical condition, and guest service delivery. • Ensure compliance with Crown policies, brand standards, and all applicable federal, state, and local regulations. • Ensure properties are prepared for and successfully complete brand QA, health department, safety, and regulatory inspections. Key Responsibilities - Financial & Performance Management • Directly accountable for achieving budgeted financial results through the leadership and performance of General Managers. • Review and analyze financial statements, QA results, and guest feedback. • Identify trends and implement corrective action plans as needed. • Collaborate with corporate leadership and ownership on capital planning, cost control, and operational improvements. Key Responsibilities - People Leadership & Human Resources • Recruit, onboard, coach, evaluate, and develop General Managers in alignment with Crown personnel policies. • Support and oversee performance management, disciplinary actions, investigations, and terminations in compliance with company policy and employment law. • Promote a professional, compliant, and positive workplace culture. • Ensure adherence to Equal Employment Opportunity, harassment prevention, safety, and conduct policies. Key Responsibilities - Training, Compliance & Brand Standards • Ensure consistent implementation of Crown SOPs, training programs, and brand initiatives. • Monitor completion of required training, certifications, and documentation. • Serve as a resource to General Managers regarding policy interpretation and operational challenges. • Maintain professional communication with corporate leadership, ownership groups, and property teams. • Provide regular written and verbal reports on property performance, staffing changes, compliance issues, and operational risks. • Participate in leadership meetings, planning sessions, and special projects as assigned. Travel & Availability • Frequent travel between assigned properties is required.• Maintain a flexible schedule, including evenings, weekends, and holidays as operational needs dictate. Candidates must be within a 2-3 hour drive of their hotel locations in Raleigh area and Asheville area. Qualifications & Requirements • Minimum 5 years of progressive hotel operations experience; multi-property oversight strongly preferred. • Proven experience leading and holding General Managers accountable. • Strong understanding of hotel financials, labor management, QA standards, and regulatory compliance. • Excellent leadership, communication, and organizational skills. • Valid driver's license with acceptable driving record and ability to travel extensively within North Carolina. • Proficiency in hotel systems, reporting tools, and Microsoft Office applications. Physical & Work Requirements • Ability to conduct on-site inspections, walk properties, climb stairs, and assess operational areas. • Ability to travel frequently within the assigned region. Travel estimated at 70% Employment Status This position is classified as full-time, exempt, and at-will. Duties and responsibilities may be modified at the discretion of Crown Hotel & Travel Management, LLC to meet business needs.

Job Description The Regional Director of Operations will oversee the management of all Center Managers in their designated region (please review locations at the end of this description), and as such, responsibilities include but are not limited to hiring, performance management, and successful development of the Center Managers on the Regional Director's team. The incumbent has frequent interaction and collaboration with Center Managers and Supervising Physicians to ensure each facility is staffed with competent, professional team members during scheduled hours of operation. The Regional Director oversees expense control and ensures effective management of clinic budgets as coordinated between Center Managers and Operations to ensure key metrics are achieved. DUTIES AND RESPONSIBILITIES: Day to day management of the Center Managers to ensure the following responsibilities are carried out and deliverables are met, including: Coaching, developing Center Managers and identify talent within the clinical operations roles for career growth Collaboration at the clinic level between clinic and provider staff to ensure clinics are operating as a unified team Meeting and adhering to P/L goals and expectations, including successful expense and vendor management. Effective staffing and scheduling, including assisting with scheduling and call outs as appropriate Successful hiring and onboarding of Center Managers Ongoing and meaningful development and one-on-one training to ensure proficiency with the Center Managers' job roles Performance management, including ongoing effective coaching and feedback Ensuring superior Patient Satisfaction as measured by Google Ratings Total Visits (Urgent Care, Primary Care, Workers' Compensation) Implements and manages Joint Commission standards and processes to ensure clinics are compliant Collaborates with medical leadership to resolve issues and identify opportunities to improve regional performance Assists with the implementation of new processes and programs as sponsored by FastMed across the organization, including serving as a resource for Finance & Accounting, IT, Marketing, and HR Department to deliver on company objectives and priorities Collaborates with Occupational Health Services to ensure service levels are met; assists with targeted retention and growth objectives Strive to embody FastMed's core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed's philosophy of Compassionate Hospitality Leads the process of front desk collections and time of service payments Other duties as assigned QUALIFICATIONS: EDUCATION: Minimum of an Associate Degree is required. Bachelor's degree is preferred EXPERIENCE: 3 - 5 years of management experience in Urgent Care or other healthcare setting SKILLS: Process improvement experience required Ability to manage and resolve conflict Proficiency with critical thinking Computer proficiency in Windows based software Workflow management and process improvement Experience with electronic medical records (EMRs), EPIC preferred Experience with front and back office clinic operations This position is remote- must reside locally within Eastern North Carolina. The Regional Director will be required to visit (i.e., travel/drive to) centers in Eastern North Carolina locations included (but not limited to): Aberdeen, Clayton, Fayetteville, Garner, Goldsboro, Greenville, Kinston, Leland, Lumberton, Morehead City, Roanoke Rapids, Rockingham, Rocky Mount, Wilmington, Wilson and Zebulon. They must also be able to attend occasional meetings at the corporate offices in Durham, NC.

Children's Cottage of Wilmington is seeking a Center Director! This is an exciting opportunity for a self-motivated, energetic leader who is passionate about early childhood education. To be QUALIFIED for this position, we require a bachelor's degree in early childhood education or a related field and previous management/leadership experience in a licensed childcare facility. Applicants must be a level III administrator. Required Shift: Monday - Friday, flexible and open schedule during hours of operation Compsenation: $50,000 - $55,000 based on experince and education We are a family-oriented, close-knit organization and we have a lot to offer our next team member including: Competitive Pay Quarterly Incentive Bonuses Paid Trainings, including Enhanced Career and Professional Development Generous Benefits Package, including Dental, Medical, and Vision Insurance 401k with Match Discounts for Childcare Fun and Positive Place to Work Open Door Policy Shirts and Swag - we love to show appreciation for our leaders! Our Hiring Process: Resume screen Phone screen with Recruiter (30 minutes) Virtual interview with Regional Director (30 minutes) Virtual Interview with Regional Vice President (45 minutes) Offer Main Job Responsibilities: Oversee the day-to-day center operations in line with our early childhood philosophy. Partner with the Recruiting team to identify quality staff; interview and onboard candidates and schedule and allocate staff across the center. Be a sales advocate for the center and successfully drive and grow enrollment by focusing on new enrollments, tours, marketing, and community engagement. Develop and execute monthly engagement and marketing plan to increase enrollment; attend community marketing events, plan enrollment and retention activities for families and staff. Build strong relationships with prospective and currently enrolled families; create positive partnerships with families by serving as a resource and responding to questions and concerns. Oversee and participate in the preparation and maintenance of a variety of narrative and statistical reports, records and files related to assigned activities and personnel; compose and distribute correspondence. Develop and teach staff by conducting ongoing observations, staff training, coaching, and embedded professional development opportunities. Ability to be flexible in your role and complete job duties of absent staff members. Physical ability to work around small children including sitting, standing, walking, running, and climbing stairs. Ability to lift and carry up to 40 lbs. and fulfill all physical requirements of the role. If you have a positive attitude, love working with children and desire to work in a fun and professional environment, we encourage you to apply today! We are an Equal Opportunity Employer. We embrace and celebrate diversity and inclusivity. We do not tolerate any kind of discrimination in our hiring processes against any groups protected by federal, state, or local law. #PECEPDIRECTORS

at Children's Cottage of Wilmington Children's Cottage of Wilmington is seeking a Center Director! This is an exciting opportunity for a self-motivated, energetic leader who is passionate about early childhood education. To be QUALIFIED for this position, we require a bachelor's degree in early childhood education or a related field and previous management/leadership experience in a licensed childcare facility. Applicants must be a level III administrator. Required Shift: Monday - Friday, flexible and open schedule during hours of operation Compsenation: $50,000 - $55,000 based on experince and education We are a family-oriented, close-knit organization and we have a lot to offer our next team member including: Competitive Pay Quarterly Incentive Bonuses Paid Trainings, including Enhanced Career and Professional Development Generous Benefits Package, including Dental, Medical, and Vision Insurance 401k with Match Discounts for Childcare Fun and Positive Place to Work Open Door Policy Shirts and Swag - we love to show appreciation for our leaders! Our Hiring Process: Resume screen Phone screen with Recruiter (30 minutes) Virtual interview with Regional Director (30 minutes) Virtual Interview with Regional Vice President (45 minutes) Offer Main Job Responsibilities: Oversee the day-to-day center operations in line with our early childhood philosophy. Partner with the Recruiting team to identify quality staff; interview and onboard candidates and schedule and allocate staff across the center. Be a sales advocate for the center and successfully drive and grow enrollment by focusing on new enrollments, tours, marketing, and community engagement. Develop and execute monthly engagement and marketing plan to increase enrollment; attend community marketing events, plan enrollment and retention activities for families and staff. Build strong relationships with prospective and currently enrolled families; create positive partnerships with families by serving as a resource and responding to questions and concerns. Oversee and participate in the preparation and maintenance of a variety of narrative and statistical reports, records and files related to assigned activities and personnel; compose and distribute correspondence. Develop and teach staff by conducting ongoing observations, staff training, coaching, and embedded professional development opportunities. Ability to be flexible in your role and complete job duties of absent staff members. Physical ability to work around small children including sitting, standing, walking, running, and climbing stairs. Ability to lift and carry up to 40 lbs. and fulfill all physical requirements of the role. If you have a positive attitude, love working with children and desire to work in a fun and professional environment, we encourage you to apply today! We are an Equal Opportunity Employer. We embrace and celebrate diversity and inclusivity. We do not tolerate any kind of discrimination in our hiring processes against any groups protected by federal, state, or local law. #PECEPDIRECTORS

At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most. Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time. Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we'd like to meet you. About the Role The Director, Regional Operations will be responsible for leading a region of Hopscotch Primary Care clinics in Western North Carolina to deliver best-in-class care and outcomes, including quality, exceptional care overall, reduced cost of care, and a superior experience for our patients and care teams. You will oversee and be responsible for delivering financial and care model outcomes for a portfolio of 5-7 clinics, with 6-9 direct reports (clinic managers and care team members). The role will report to the President of NC Operations and you will collaborate closely with members from the following teams: Population Health, Finance, Central Operations, People Operations, Growth, and more. This is an exciting opportunity to support teams delivering great care for patients and serving communities. The Director, Regional Operations will be required to live in the Greater Asheville, NC area and must be willing to travel in and around North Carolina frequently. What You'll Do Lead a region of 5-7 Hopscotch Primary Care centers across Western North Carolina to deliver performance against clinical, financial, growth, and operational metrics and to shape a best-in-class patient-centric culture committed to the communities we serve. Coach and support the Care Center Managers (clinic leaders) to build and retain a strong team, to establish a winning culture and to work through issues that emerge Support the Care Center Managers in managing clinical and front office team members, ensuring clear expectations and accountability for performance, to enable success for the care team and clinic Lead and manage to deliver clinical outcomes, growth targets, profitability goals, patient experience, and culture/employee engagement metrics Regularly review portfolio and clinic performance to develop and maintain performance improvement plans, highlighting top priorities, action items and progress Support with onboarding and change management as new practices are either acquired or built de novo Deliver operational and clinical excellence by fostering a culture of excellence, continuous improvement and learning, consistent with the Hopscotch values and by identifying needs/opportunities and executing to close gaps and realize opportunity Collaborate effectively across the central team in the development and execution of strategies to deliver growth and performance against key clinical, financial and operational metrics including but not limited to: Implementation of the Hopscotch care model to deliver clinical results Growth and outreach-related initiatives including brand, marketing and community engagement and broker/sales partnerships End-to-end patient experience In close partnership with the growth team, develop clinic-level and regional growth strategies and drive execution against key tactics supporting the strategy to outperform against growth targets About You You would be a great fit for this position if you have 5+ years of experience leading and operating in a healthcare or similar services setting, including finance, operations, strategy, and sales/marketing/growth. Multi-site experience is preferred. Other requirements include: Bachelor's degree required Role requires travel throughout your assigned region 4 to 5 days a week, though travel is generally within distance to return home each day Strong management skills with passion for leading people and working with a team Drive for results and a commitment to excellence, accountability and follow-through using robust organizational skills, program management, collaboration, and communication Strategic thinking, including the ability to develop robust insights from various sources, grounded in data and objective analysis, with the ability to make concrete recommendations and outline clear action steps to enable results. Articulate and succinct communication, including complex concepts, verbally and in writing, and use synthesized communications to drive execution and results. Comfort with dynamic and sometimes ambiguous settings, showing the skill to bring a structured, proactive approach to prioritize and execute in a fast-paced, dynamic environment. Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations. Willingness to roll up your sleeves, bringing a high work ethic and strong collaboration skills to work effectively with people of all backgrounds Mission alignment to support an organization working to transform healthcare in rural America From a cultural perspective, you: Create a culture of excellence, by bringing your best and encouraging the same from those around you Put service to patients first and encourage the same of those around you Take ownership and accountability for your work and for delivering results for patients Assume the best in others and bring solutions to challenges with a focus on moving forward together Show an active commitment to the team by collaborating and communicating proactively Demonstrate a dedication to continuous improvement, in clinical and cultural settings At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

$5000 Sign-On Bonus We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. Location: North Carolina. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The CFSP Director Substance Use Disorder Programs & Services is responsible for the clinical vision and implementation of new substance use disorder direct care programs and services in the state of North Carolina. Works in partnership with the Product and Strategy team to execute on the company's substance use disorder clinical vision. Sets the stage for clinical design and implementation of a product strategy through innovative substance use disorder (SUD) programs. Ensures that operational needs are met and ensures compliance with state/federal health plan requirements, Medicaid guidelines and health plan requirements. How you will make an impact: * Provides member-level clinical consultation to care management teams. * Assists network team in identifying substance use disorder providers, programs, and services. * Assists with substance use disorder related policy, program, and service development. * Drives and assists in the design of strategic plans and management of enterprise-wide, large-scale clinical initiatives and quality and outcomes monitoring initiatives and projects promoting quality care. * Directs and oversees innovation initiatives, data analysis activities, and evaluation strategies for clinical programs including, but not limited to, pilot projects, grant-funded research projects, and publication endeavors. * Maintains knowledge of innovative clinical best practices and applies creative solutions across different markets. * Build alliances across the business including Care Management, Utilization Management, Network, Clinical, Pharmacy, and Quality teams to ensure a collaborative, efficient and viable operating model. * Innovates and implements new or revised models for clinical strategy functions in response to evolving trends in healthcare delivery and/or emerging models of care. * Supports cost management projects through analysis of medical expense to determine savings for both proposed and implemented initiatives. * Identifies and develops/delivery of substance use disorder specific staff and stakeholder training. Hires, trains, coaches, counsels, and evaluates performance of direct reports. Minimum Qualifications: * Requires MS in a behavioral health field (i.e. social work, counseling) and minimum of 10 years of experience in behavioral health setting, either provider or payer; or any combination of education and experience, which would provide an equivalent background. * Current unrestricted Independent Clinical or Behavioral Health licensure required. Preferred Skills, Capabilities and Experiences: * Licensed Clinical Addiction Specialist (LCAS) or professional degree with comparable substance use disorder experience and/or certification/licensing strongly preferred. * Certified Clinical Supervisor preferred, Prior clinical supervision experience in a behavioral health or substance use disorder setting. * Prior experience directing or leading a substance use disorder agency or programs. * Demonstrated ability to develop and oversee clinical programs addressing substance use disorder prevention, intervention, and recovery supports utilizing trauma-informed and culturally competent care to diverse populations. * System-level thinker with the capacity to identify leverage points for change, anticipate downstream effects or barriers, and balance competing priorities across a diverse range of stakeholders. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

The Sidney Kimmel Medical College at Thomas Jefferson University in conjunction with Nemours Children's Hospital, Delaware is seeking to recruit a dynamic and innovative Program Director to lead our ACGME accredited Pediatric residency training program. The Sidney Kimmel Medical College categorical pediatric residency program at Nemours Children's Hospital, DE has a total of 72 residents (24 residents per year) and 3 Chief Residents. We attract a diverse cohort of residents from across the country seeking excellence in pediatric medical education. We also have 22 fellowship programs and a rich research program for residents. About half of our residents continue with fellowship training, and half choose to practice after graduating. We have pooled the considerable resources of two major institutions to create an exciting, high-quality program in patient care, biomedical research and excellent pediatric medical training. With the strong financial backing of the Nemours Foundation, the broad patient bases of the Nemours Children's Hospital, Delaware, and the rich academic heritage of Sidney Kimmel Medical College of Thomas Jefferson University (TJU), we have a dynamic and unique educational program. The Categorical Pediatrics Residency Program Director will be responsible for the direct oversight of all educational activities within the program and will report directly to the Vice Chair of Education/Director of GME with a dotted line to the DIO. The Program Director will work closely with the Associate Program Directors, Division Chiefs, and other institutional and departmental training program directors to advance the educational mission of Sidney Kimmel Medical College and Nemours Children's Hospital, DE. The full-time position entails 0.70 FTE for the Residency Director role and 0.3 FTE for clinical care in the appropriate area of clinical training and expertise. Key Responsibilities: Developing innovative educational experiences to prepare residency program graduates for the current and future practice of academic, general and subspecialty pediatrics. Providing administrative oversight of the residency curriculum ensuring compliance with all ACGME, American Board of Pediatrics (ABP) and American Osteopathic Board of Pediatrics (AOBP), University and Hospital requirements Maintaining American Board of Pediatrics and American Osteopathic Board of Pediatrics eligibility for all residents Leading the annual recruitment effort for the categorical pediatric residency program Appointing the Clinical Competency Committee (CCC) for the residency program who will advise the program director regarding each resident's progress Overseeing individualized learning plans for residents, and ensuring that each resident completes the mandatory ACMGE required residency education in addition to appropriate individualized curriculum as per their learning needs and career plans Representing the residency program on Nemours' Children's Hospital, DE, and Sidney Kimmel Medical College committees Overseeing residency program budget in partnership with the GME Office and Vice Chair of Education What We Offer Competitive base compensation and an annual incentive plan that values clinical activity, academic accomplishments and quality improvement Comprehensive benefits: health, life, dental, vision Mortgage assistance, relocation packages and 403B with employer match, 457 retirement savings plans Licensure, CME and dues allowance Not-for-profit status; eligibility for Public Service Loan Forgiveness A faculty appointment, consistent with level of academic achievement, will be provided at the Sidney Kimmel Medical College at Thomas Jefferson University Qualifications Medical Degree (MD, DO or Equivalent) from an accredited medical school Board certifications in pediatrics and/or pediatric subspecialty Unrestricted medical license & DEA in the state of Delaware A minimum of three years' documented education and/or administrative experience in educational programming or leadership How to Apply For confidential consideration, please apply below. Have questions regarding the position? Click here to contact Jessica N. Vega, Sr. Physician Recruiter #LI-JV2

Full-time Description This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Associate Aquatics Director at the Nir Family YMCA intentionally fosters a cause-centered culture that is welcoming, genuine, hopeful, nurturing, and determined while also managing high-quality, member-focused aquatics programs. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: 1. Ensures programs and services meet community needs to include supervising existing program activities, establishing new program activities, and expanding the program within the community as needed. Assists in the marketing and distribution of program information. 2. Recruits, hires, trains, develops, and manages diverse staff and volunteer teams across multiple dimensions of diversity. Onboards and develops them for success, and motivates them to achieve goals. Reviews and evaluates staff performance. 3. Conducts lifeguarding, swim instruction, First Aid and CPR trainings. Ensures records of staff certifications are current and complete. 4. Models relationship-building skills in all interactions. Develops and maintains collaborative relationships with community organizations. Maintains regular, clear, and concise communication within area of responsibility. 5. Manages the program, including developing and monitoring the program budget to meet fiscal objectives; compiling program statistic to monitor and evaluate the effectiveness of and participation in program; securing and scheduling the pool facilities; and creating and scheduling the classes, practices and meets. 6. Responds to all member, staff, and community inquiries and complaints in a timely manner OUR CULTURE: Our mission and core values are brought to life by our culture. At the Y, we strive to live our purpose of strengthening communities with intention and purpose every day. We welcome all: we are open to everyone. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We nurture: we support you on your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you. BENEFITS: We believe meaningful work deserves meaningful perks! As a full-time exempt team member, you'll enjoy a comprehensive benefits package that includes flexible medical, dental, and vision plans, supplemental insurance options, paid training, generous PTO, and an HSA match. You'll also receive a complimentary nationwide YMCA family membership, exclusive discounts on YMCA programs like swim lessons and camps, and access to our YMCA Retirement Plan-so you can grow, thrive, and plan for your future while making a difference every day. LEADERSHIP COMPETENCIES: Collaboration: Creates sustainable relationships within the Y and with other organizations in service to the community. Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y's cause. Inclusion: Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence. Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment. Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential. Emotional Maturity: Demonstrates the ability to understand and manage emotions effectively in all situations. The YMCA of Southeastern NC does not discriminate in employment opportunities or practices on the basis of race, color, faith, gender, pregnancy, national origin, age, disability, sexual preference, gender identity, veteran status, citizenship status, genetic information, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies. Requirements MINIMUM QUALIFICATIONS/ EXPERIENCE: Bachelor's degree in related field or equivalent experience YMCA Team Leader certification preferred One or two years related experience preferred (ex. As an Aquatics Coordinator or Supervisor) Within 30 days of hire, completion of Child Abuse Prevention, CPR, First Aid, and Deep-Water Lifeguarding Preferred certifications in Lifeguard Instructing (LGI), and Certified Pool Operator (CPO) Ability to relate effectively to diverse groups of people from all social and economic segments of the community PHYSICAL REQUIREMENTS / WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate. Sufficient strength, agility and mobility to perform essential functions of position and to supervise program activities. Hear noises and distress signals in the aquatic environment, including in the water and anywhere around the zone of responsibility. Remain alert with no lapses of consciousness. YMCA SAFETY REQUIREMENTS: CPR & First Aid - Must be able to complete and maintain certification in CPR and First Aid; able to assist individuals in need until professional help arrives. Emergency Response - Ability to quickly identify emergency situations (medical, fire, environmental, etc.) and respond appropriately following established procedures. Incident Management - Required to report all safety incidents and hazards immediately and accurately to supervisors. Safe Environment - Commitment to maintaining a safe, clean, and hazard-free environment for all staff, members, and participants. Physical Readiness - Must be able to perform physical tasks related to safety, including assisting individuals of various ages and physical abilities. Compliance - Follow all YMCA safety protocols, OSHA standards, and state/local regulations as applicable. Reasonable Accommodation Statement: The YMCA provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require accommodation to complete the application process or to perform essential job functions, please contact Human Resources. JOB TITLE: Nir Aquatics Associate Director LOCATION: Nir Family YMCA POSITION TYPE: Full-Time FLSA: Non-Exempt PAY RATE: $15.88 - $23.82 / Hour REVISION DATE: 1-5-2026 Equal Opportunity Employer: The YMCA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workforce that reflects the communities we serve. Salary Description 15.88 - 23.82 / Hour

Project Director- (County Operations Director 21st Century Grant) Reports to: VP of Operations Status Exempt/Salaried The Project Director serves as the leader for the local 21st Century Community Learning Centers (21st CCLC) program office and all program sites. This role ensures that BGCSENC effectively implements the approved 21st CCLC grant, meeting all federal, state, and local requirements. The Project Director is responsible for program leadership, staff development, partnership management, compliance oversight, and serving as the primary contact with NCDPI. The position requires residing near program sites for accessibility and oversight. This role includes attending initial onboarding, annual continuation application, and budget training sessions to maintain program compliance and quality. Key Responsibilities Program Leadership & Implementation Lead the implementation of the 21st CCLC program across all local sites through BGCSENC structures. Ensure programs align with project-based learning and academic standards. Monitor program fidelity and outcomes to meet grant objectives. Serve as the primary contact with NCDPI for program monitoring, reporting, and required training. Attend required 21st CCLC onboarding, continuation, and budget training sessions. Staff Leadership & Development Recruit, hire, orient, and train program staff, including Unit Directors, Program Coordinators, and Tutors. Provide ongoing professional development and coaching to ensure staff meet program goals. Foster a positive, collaborative team culture that supports staff success and high-quality programming. Program Oversight & Compliance Oversee program operations at all sites to ensure compliance with federal, state, local, and grant requirements. Ensure all program deliverables are completed on time and accurately. Support the Data Manager in compliance oversight without performing direct data entry. Develop and implement site visit schedules and internal evaluation processes. Community & Stakeholder Engagement Build and maintain partnerships with schools, community organizations, parents, and other stakeholders. Represent BGCSENC and the 21st CCLC program to the public and community partners. Participate in advisory boards, committees, and stakeholder meetings to advance program goals. Operational Oversight & Safety Oversee program schedules, staffing plans, and site routines to ensure consistent implementation. Monitor and maintain a safe, secure, and welcoming environment for all members and staff. Collaborate with the VPO and Finance team to oversee budget allocations for program operations. Qualifications & Skills Required: Bachelors degree from an accredited college or equivalent work experience(associate degree plus extensive youth development and program management experience considered). Minimum 3 years of experience in youth development, nonprofit management, or education. At least 2 years of experience supervising staff in a youth-serving organization (Boys & Girls Club experience preferred). Strong organizational skills with the ability to manage multiple priorities and deadlines. Knowledge of youth development principles and program delivery. Proficiency in Microsoft Office, Google Suite, and data management systems. Excellent written and verbal communication skills. Ability to work flexible hours, including evenings and weekends. Valid drivers license and ability to travel between club sites as required. Preferred: Knowledge of grant compliance, reporting, and evaluation practices. Budget management experience. CPR/First Aid certification (or willingness to obtain). Physical Requirements / Work Environment Primarily office-based but includes site visits and community engagement. Requires standing, walking, bending, and occasional lifting of up to 25 pounds. Must be able to travel between program sites; mileage reimbursement provided for travel outside assigned counties. Some outdoor activity is required. Disclaimer The information presented describes the general nature and level of work expected for this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. Duties may be adjusted as organizational needs evolve.

Join a dynamic team at the forefront of transforming credit decisioning processes within the Consumer Lending sector. You will play a pivotal role in evaluating risk appetite and driving strategic initiatives that shape the future of lending. This is your opportunity to make a significant impact by implementing innovative solutions and enhancing automation in credit decisioning. Collaborate with cross-functional teams to ensure compliance, accuracy, and transparency in all activities. Be part of a leading organization that empowers businesses to thrive and grow through expert advice and cutting-edge financial services. As an Executive Director in the newly created Credit Decisioning Unit, you will support the execution of newly established strategic frameworks within Consumer and Community Banking. Job Responsibilities Utilize newly created robust platform and framework at the highest level of Consumer and Community Banking. Ensure the platform supports strategic initiatives and aligns with organizational goals. Lead program execution across various consumer business units. Collaborate with cross-functional teams to ensure seamless integration and implementation. Develop strategies for optimizing lending processes and practices. Implement tools and methodologies to enhance lending efficiency and effectiveness. Identify and define governance structures and risk appetite for lending activities. Ensure compliance with regulatory requirements and internal policies. Implement standards and practices that enhance clarity and accountability and promote consistency and transparency across the department. Lead initiatives with a focus on achieving strategic objectives and delivering measurable results. Required Qualifications, Capabilities and Skills Bachelor's degree in Finance, Business Administration, or a related field Minimum 10 years of experience in strategy, pricing or program management Experience in governance, risk management and compliance within the financial services industry Strong understanding of consumer lending practices and principles Experience in executing high-level strategies and initiatives Demonstrated ability to lead cross-functional teams and manage complex projects Excellent analytical and problem-solving skills Strong communication and leadership abilities Proficient in Microsoft Office Word Preferred Qualifications, Capabilities and Skills Advanced degree in Finance or Business Administration Familiarity with data analytics tools Experience in customer-centric strategy development To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. CHIEF OF STAFF The pay range for this role (full-time) is $111,524 - $161,090. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location and schedule. This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Chief of Staff is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, associate engagement and maximum productivity of the veterinary medical team. This position advocates for pets and their quality of life; builds a long-term bonding relationship with clients; contributes to the development and maintenance of the human-pet bond; educates clients and hospital associates on all aspects of pet health. The Chief of Staff partners with the Practice Manager (if applicable) to operate an effective and productive veterinary medical team, ensure a safe and engaging hospital environment, and improve both the medical quality and business performance of the hospital. ESSENTIAL RESPONSIBILITIES AND TASKS The ratio of time spent on leadership duties and practicing veterinarian responsibilities will vary depending on the hospital situation; the Chief of Staff must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20%-30% leadership duties and 70%-80% veterinarian duties. Leadership Responsibilities (approximately 20-30% of time): Live and exemplify the Five Principles of Mars, Inc. within self and team. Partner with the Practice Manager (if applicable) to manage the hospital as role models and champions of the Banfield brand to provide consistent high-quality care and exceptional service to the most pets and clients and to maximize efficiency, productivity and profitability. Train the team on Banfield guidelines and practices and supervise associates to ensure compliance. Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues. Follow all Banfield protocols and practices and be responsible for ensuring that associates achieve practice priorities while building our culture and brand. Identify potential “bottlenecks” and formulate solutions to remove barriers in medical operations that would impede the doctors from providing world class care. Partner with the Medical Director, Field Director, and Practice Manager (if applicable) to interview, select, train, develop, coach, mentor and, if necessary, discipline and terminate hospital associates. Direct, lead and mentor Associate Veterinarians to realize their full professional potential and deliver outstanding, high quality medical care, client service and business results. Work with the Medical Director to establish development plans (PDPs) for the Associate Veterinarians and focus teams to deliver the practice priorities and exceed goals while building our culture and brand. Effectively create and maintain veterinarians' schedules and work with Practice Manager to schedule associates to meet client needs according to Banfield guidelines, while proactively planning time off and CE scheduling. Provide effective communication between associates, clients, field leadership and Central Team Support. Act as communications liaison, including holding routine hospital team meetings, sharing business information and messaging to all hospital associates, ensuring they remain informed, engaged and have opportunities to provide feedback. Provide inspirational leadership to the team by creating a positive professional relationship with the Practice Manager, PetSmart associates, adoption center agencies, clients, field leadership and Central Team Support. Create a collaborative environment and develop an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients. Develop annual planning, budgeting and hospital productivity levels for the hospital in partnership with the Practice Manager (if applicable), Field Director and Medical Director. Partner with area Field Director and Medical Director to execute market objectives, goals, strategies and measurements (OGSMs). Participate in market level teams, discussions, and initiatives. Partner with the Practice Manager to deliver outstanding financial results for assigned hospital. Responsible for the development of technical, medical skills for veterinary assistants/technicians. Responsible for ensuring all associates adhere to Banfield dress and grooming guidelines. Provide leadership to other area hospitals as needed throughout the market. Ensure compliance with all practice policies and procedures and with all local, state and federal laws. Other job duties as assigned. Associate Veterinarian Responsibilities (70-80% of time): Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits. Assimilate information gathered through effective history taking, physical examination and diagnostic workup to arrive at an appropriate and effective clinical decision. Practice evidence-based medicine and preventive care when data or guidelines exist, using sound judgment when they do not. Practice veterinary medicine in a manner compliant with the State Veterinary Practice Act, Federal and/or State Controlled Substance laws and Banfield Code of Ethics, along with appropriate medical record documentation; ensure the hospital team maintains complete medical records that meet practice quality control guidelines. Lead the veterinary hospital team through the daily schedule and caseload, delegating tasks to paraprofessionals and improving hospital efficiency. Provide professional, efficient and exceptional service, including prescribing and administering preventive care for the wellness needs of pets as well as diagnosing and treating diseases and injuries of pets. Advocate for preventive care and adoption of wellness plans. Effectively communicate diagnosis and treatment plan to veterinary medical team and client. Prescribe and administer drugs and vaccines as appropriate. Perform surgery on pets as necessary for the treatment of pets within Banfield's protocols, using standard medical instruments and equipment. Promote the safety of pets, clients and associates by ensuring the hospital team is utilizing safe restraining techniques, following standard practice guidelines, and maintaining clean, sterile and organized treatment areas, exam rooms and laboratory areas. Strive to achieve performance metrics outlined by medical and field leadership. Demonstrate integrity and ethics in all actions and behaviors. Address and resolve client concerns arising from the medical care of a pet. Develop strong lasting relationships with clients. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work, and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership Conflict Management Customer Focus Developing Direct Reports Directing Others Building Effective Teams Functional Hiring and Staffing Communication Skills Managing and Measuring work Peer Relationships Drive for Results CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. The noise level in the work environment is moderately high. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate medical equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Some travel required, to assist other area hospitals as well as for vendor visits and associate education. Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required. Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board. Two years clinical experience required. 1-3 years coaching and developing associate doctors required. Meets all required clinical competencies. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.

The pay range for this role (full-time) is $121,865 - $176,027 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, abilities, and education, and may vary depending on location and schedule. This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES + Live and exemplify the Five Principles of Mars, Inc. within self and team. + Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors. + Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful. + Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers. + Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals. + Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role. + Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs. + Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations. + Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team. + Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes. + Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod. + Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps. + Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention. + Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care. + Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals. + Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience. + Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits. + Other job duties as assigned. THE FIVE PRINCIPLES + Quality - The consumer is our boss, quality is our work, and value for money is our goal. + Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. + Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. + Efficiency - We use resources to the full, waste nothing and do only what we can do best. + Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership + Plans and Aligns + Drives Vision and Purpose + Develops Talent + Manages Conflict + Financial Acumen + Managers Complexity Functional + Attracts Top Talent + Communicates Effectively + Drives Results + Ensures Accountability + Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) + Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. + Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. + Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. + Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. + Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning. + Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. + Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) + Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. + Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. + Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. + Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. + Independence - Able and willing to perform tasks and duties without supervision. + Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS + Ability to work at a computer for long periods of time. + Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job. + Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. + Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. + Requires sufficient ambulatory skills in order to perform duties while at hospital. + Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. + Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment. + The noise level in the work environment is moderately high. + Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. + Some travel required, to assist other area hospitals as well as for vendor visits and associate education. + Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING + Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. + Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals. + 3 years of experience in small animal medicine and surgery practice. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits: + Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. + Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* + Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. + Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* + Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* + Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. + Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. + Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. + Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. + Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. + Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* + Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* + Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. + Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. + Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* + Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* + Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* + Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* + Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* + Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.

Job DescriptionDescription: This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Associate Aquatics Director at the Nir Family YMCA intentionally fosters a cause-centered culture that is welcoming, genuine, hopeful, nurturing, and determined while also managing high-quality, member-focused aquatics programs. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: 1. Ensures programs and services meet community needs to include supervising existing program activities, establishing new program activities, and expanding the program within the community as needed. Assists in the marketing and distribution of program information. 2. Recruits, hires, trains, develops, and manages diverse staff and volunteer teams across multiple dimensions of diversity. Onboards and develops them for success, and motivates them to achieve goals. Reviews and evaluates staff performance. 3. Conducts lifeguarding, swim instruction, First Aid and CPR trainings. Ensures records of staff certifications are current and complete. 4. Models relationship-building skills in all interactions. Develops and maintains collaborative relationships with community organizations. Maintains regular, clear, and concise communication within area of responsibility. 5. Manages the program, including developing and monitoring the program budget to meet fiscal objectives; compiling program statistic to monitor and evaluate the effectiveness of and participation in program; securing and scheduling the pool facilities; and creating and scheduling the classes, practices and meets. 6. Responds to all member, staff, and community inquiries and complaints in a timely manner OUR CULTURE: Our mission and core values are brought to life by our culture. At the Y, we strive to live our purpose of strengthening communities with intention and purpose every day. We welcome all: we are open to everyone. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We nurture: we support you on your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you. BENEFITS: We believe meaningful work deserves meaningful perks! As a full-time exempt team member, you'll enjoy a comprehensive benefits package that includes flexible medical, dental, and vision plans, supplemental insurance options, paid training, generous PTO, and an HSA match. You'll also receive a complimentary nationwide YMCA family membership, exclusive discounts on YMCA programs like swim lessons and camps, and access to our YMCA Retirement Plan-so you can grow, thrive, and plan for your future while making a difference every day. LEADERSHIP COMPETENCIES: Collaboration: Creates sustainable relationships within the Y and with other organizations in service to the community. Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y's cause. Inclusion: Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence. Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment. Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential. Emotional Maturity: Demonstrates the ability to understand and manage emotions effectively in all situations. The YMCA of Southeastern NC does not discriminate in employment opportunities or practices on the basis of race, color, faith, gender, pregnancy, national origin, age, disability, sexual preference, gender identity, veteran status, citizenship status, genetic information, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies. Requirements: MINIMUM QUALIFICATIONS/ EXPERIENCE: Bachelor's degree in related field or equivalent experience YMCA Team Leader certification preferred One or two years related experience preferred (ex. As an Aquatics Coordinator or Supervisor) Within 30 days of hire, completion of Child Abuse Prevention, CPR, First Aid, and Deep-Water Lifeguarding Preferred certifications in Lifeguard Instructing (LGI), and Certified Pool Operator (CPO) Ability to relate effectively to diverse groups of people from all social and economic segments of the community PHYSICAL REQUIREMENTS / WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate. Sufficient strength, agility and mobility to perform essential functions of position and to supervise program activities. Hear noises and distress signals in the aquatic environment, including in the water and anywhere around the zone of responsibility. Remain alert with no lapses of consciousness. YMCA SAFETY REQUIREMENTS: CPR & First Aid - Must be able to complete and maintain certification in CPR and First Aid; able to assist individuals in need until professional help arrives. Emergency Response - Ability to quickly identify emergency situations (medical, fire, environmental, etc.) and respond appropriately following established procedures. Incident Management - Required to report all safety incidents and hazards immediately and accurately to supervisors. Safe Environment - Commitment to maintaining a safe, clean, and hazard-free environment for all staff, members, and participants. Physical Readiness - Must be able to perform physical tasks related to safety, including assisting individuals of various ages and physical abilities. Compliance - Follow all YMCA safety protocols, OSHA standards, and state/local regulations as applicable. Reasonable Accommodation Statement: The YMCA provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require accommodation to complete the application process or to perform essential job functions, please contact Human Resources. JOB TITLE: Nir Aquatics Associate Director LOCATION: Nir Family YMCA POSITION TYPE: Full-Time FLSA: Non-Exempt PAY RATE: $15.88 - $23.82 / Hour REVISION DATE: 1-5-2026 Equal Opportunity Employer: The YMCA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workforce that reflects the communities we serve.

Project Director- (County Operations Director - 21st Century Grant) Reports to: VP of Operations Status Exempt/Salaried The Project Director serves as the leader for the local 21st Century Community Learning Centers (21st CCLC) program office and all program sites. This role ensures that BGCSENC effectively implements the approved 21st CCLC grant, meeting all federal, state, and local requirements. The Project Director is responsible for program leadership, staff development, partnership management, compliance oversight, and serving as the primary contact with NCDPI. The position requires residing near program sites for accessibility and oversight. This role includes attending initial onboarding, annual continuation application, and budget training sessions to maintain program compliance and quality. Key Responsibilities Program Leadership & Implementation Lead the implementation of the 21st CCLC program across all local sites through BGCSENC structures. Ensure programs align with project-based learning and academic standards. Monitor program fidelity and outcomes to meet grant objectives. Serve as the primary contact with NCDPI for program monitoring, reporting, and required training. Attend required 21st CCLC onboarding, continuation, and budget training sessions. Staff Leadership & Development Recruit, hire, orient, and train program staff, including Unit Directors, Program Coordinators, and Tutors. Provide ongoing professional development and coaching to ensure staff meet program goals. Foster a positive, collaborative team culture that supports staff success and high-quality programming. Program Oversight & Compliance Oversee program operations at all sites to ensure compliance with federal, state, local, and grant requirements. Ensure all program deliverables are completed on time and accurately. Support the Data Manager in compliance oversight without performing direct data entry. Develop and implement site visit schedules and internal evaluation processes. Community & Stakeholder Engagement Build and maintain partnerships with schools, community organizations, parents, and other stakeholders. Represent BGCSENC and the 21st CCLC program to the public and community partners. Participate in advisory boards, committees, and stakeholder meetings to advance program goals. Operational Oversight & Safety Oversee program schedules, staffing plans, and site routines to ensure consistent implementation. Monitor and maintain a safe, secure, and welcoming environment for all members and staff. Collaborate with the VPO and Finance team to oversee budget allocations for program operations. Qualifications & Skills Required: Bachelor's degree from an accredited college or equivalent work experience(associate degree plus extensive youth development and program management experience considered). Minimum 3 years of experience in youth development, nonprofit management, or education. At least 2 years of experience supervising staff in a youth-serving organization (Boys & Girls Club experience preferred). Strong organizational skills with the ability to manage multiple priorities and deadlines. Knowledge of youth development principles and program delivery. Proficiency in Microsoft Office, Google Suite, and data management systems. Excellent written and verbal communication skills. Ability to work flexible hours, including evenings and weekends. Valid driver's license and ability to travel between club sites as required. Preferred: Knowledge of grant compliance, reporting, and evaluation practices. Budget management experience. CPR/First Aid certification (or willingness to obtain). Physical Requirements / Work Environment Primarily office-based but includes site visits and community engagement. Requires standing, walking, bending, and occasional lifting of up to 25 pounds. Must be able to travel between program sites; mileage reimbursement provided for travel outside assigned counties. Some outdoor activity is required. Disclaimer The information presented describes the general nature and level of work expected for this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. Duties may be adjusted as organizational needs evolve.