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Field service coordinator vs field service supervisor

The differences between field service coordinators and field service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a field service coordinator and a field service supervisor. Additionally, a field service supervisor has an average salary of $53,079, which is higher than the $52,988 average annual salary of a field service coordinator.

The top three skills for a field service coordinator include customer service, windows and technical support. The most important skills for a field service supervisor are customer service, customer satisfaction, and safety procedures.

Field service coordinator vs field service supervisor overview

Field Service CoordinatorField Service Supervisor
Yearly salary$52,988$53,079
Hourly rate$25.48$25.52
Growth rate12%6%
Number of jobs81,39474,106
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 44%
Average age4747
Years of experience66

What does a field service coordinator do?

A field service coordinator organizes activities that extend a company's services to the public. Although a field service coordinator's duties depend on their place or industry of employment, it typically includes liaising with distributors and suppliers, devising plans and marketing strategies, coordinating different teams, establishing schedules and guidelines, and monitoring the progress of all operations, resolving issues and concerns should there be any. Moreover, as a field service coordinator, it is essential to lead and encourage staff to reach goals, ensuring optimal services for client satisfaction.

What does a field service supervisor do?

A field service supervisor is an individual who supervises a team of field service staff that perform routine services on sites such as installation, maintenance, and repair. This supervisor is required to delegate work assignments to the field service staff and support them in providing excellent client service. The supervisor must manage all the queries of customers while coordinating with the relevant departments to resolve issues related to field services. This supervisor must also prepare annual budgets as well as manage expenses within the allotted budget.

Field service coordinator vs field service supervisor salary

Field service coordinators and field service supervisors have different pay scales, as shown below.

Field Service CoordinatorField Service Supervisor
Average salary$52,988$53,079
Salary rangeBetween $33,000 And $83,000Between $34,000 And $82,000
Highest paying CityKennewick, WASan Francisco, CA
Highest paying stateMassachusettsWashington
Best paying companyAltice USAWEC Energy Group
Best paying industryEnergyEnergy

Differences between field service coordinator and field service supervisor education

There are a few differences between a field service coordinator and a field service supervisor in terms of educational background:

Field Service CoordinatorField Service Supervisor
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Field service coordinator vs field service supervisor demographics

Here are the differences between field service coordinators' and field service supervisors' demographics:

Field Service CoordinatorField Service Supervisor
Average age4747
Gender ratioMale, 50.7% Female, 49.3%Male, 88.3% Female, 11.7%
Race ratioBlack or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between field service coordinator and field service supervisor duties and responsibilities

Field service coordinator example responsibilities.

  • Implement financial monitoring systems and monitor cash management including controlling production expenditures, and managing payroll and petty cash.
  • Perform property maintenance including painting and plumbing, electrical, HVAC, sheetrock, and furniture repairs.
  • Visit Medicaid members in their homes and/or other settings, including community centers, hospitals or providers' offices.
  • Handle logistics for shipping systems and materials to domestic and international customers.
  • Schedule projects and coordinate logistics to assure project completion with timeliness and fiscal success.
  • Prepare memorandum, reports and comprehensive PowerPoint presentations for divisional meetings and quarterly business reviews.
  • Show more

Field service supervisor example responsibilities.

  • Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
  • Comply at all times with FAA, TSA, and U.S. Customs guidelines and regulations.
  • Satellite head end and RF distribution system design.
  • Perform break/fix repair on printers, servers and workstations.
  • Complete reports to the FAA anytime there are an incident involving an aircraft.
  • Coordinate route for field service technician on daily repairs of HVAC equipment as well as routine maintenance schedules.
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Field service coordinator vs field service supervisor skills

Common field service coordinator skills
  • Customer Service, 29%
  • Windows, 9%
  • Technical Support, 6%
  • Medicaid, 5%
  • Service Calls, 5%
  • Home Health, 4%
Common field service supervisor skills
  • Customer Service, 18%
  • Customer Satisfaction, 7%
  • Safety Procedures, 6%
  • OSHA, 4%
  • HVAC, 3%
  • Government Regulations, 3%

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