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The differences between field service coordinators and lead coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a field service coordinator and a lead coordinator. Additionally, a field service coordinator has an average salary of $52,988, which is higher than the $43,026 average annual salary of a lead coordinator.
The top three skills for a field service coordinator include customer service, windows and technical support. The most important skills for a lead coordinator are patients, front desk, and process improvement.
| Field Service Coordinator | Lead Coordinator | |
| Yearly salary | $52,988 | $43,026 |
| Hourly rate | $25.48 | $20.69 |
| Growth rate | 12% | 12% |
| Number of jobs | 81,394 | 33,840 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 56% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A field service coordinator organizes activities that extend a company's services to the public. Although a field service coordinator's duties depend on their place or industry of employment, it typically includes liaising with distributors and suppliers, devising plans and marketing strategies, coordinating different teams, establishing schedules and guidelines, and monitoring the progress of all operations, resolving issues and concerns should there be any. Moreover, as a field service coordinator, it is essential to lead and encourage staff to reach goals, ensuring optimal services for client satisfaction.
A lead coordinator is an individual who provides excellent customer service and account administration by acting as the primary contact between a company and its affiliates. Lead coordinators must maintain good rapport with affiliate agents and customers by communicating with them daily to make contact and advise of changes and shipment delays. They are required to track the status of each customer's shipment and resolve conflicts or issues with them. Lead coordinators must also manage staff members to promote a safe environment for customers.
Field service coordinators and lead coordinators have different pay scales, as shown below.
| Field Service Coordinator | Lead Coordinator | |
| Average salary | $52,988 | $43,026 |
| Salary range | Between $33,000 And $83,000 | Between $26,000 And $71,000 |
| Highest paying City | Kennewick, WA | New York, NY |
| Highest paying state | Massachusetts | New York |
| Best paying company | Altice USA | General Motors |
| Best paying industry | Energy | Hospitality |
There are a few differences between a field service coordinator and a lead coordinator in terms of educational background:
| Field Service Coordinator | Lead Coordinator | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 56% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between field service coordinators' and lead coordinators' demographics:
| Field Service Coordinator | Lead Coordinator | |
| Average age | 47 | 47 |
| Gender ratio | Male, 50.7% Female, 49.3% | Male, 40.3% Female, 59.7% |
| Race ratio | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6% | Black or African American, 9.5% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |