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The differences between field service coordinators and service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a field service coordinator and a service supervisor. Additionally, a field service coordinator has an average salary of $52,988, which is higher than the $52,539 average annual salary of a service supervisor.
The top three skills for a field service coordinator include customer service, windows and technical support. The most important skills for a service supervisor are patients, cleanliness, and safety procedures.
| Field Service Coordinator | Service Supervisor | |
| Yearly salary | $52,988 | $52,539 |
| Hourly rate | $25.48 | $25.26 |
| Growth rate | 12% | 6% |
| Number of jobs | 81,394 | 77,954 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 53% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A field service coordinator organizes activities that extend a company's services to the public. Although a field service coordinator's duties depend on their place or industry of employment, it typically includes liaising with distributors and suppliers, devising plans and marketing strategies, coordinating different teams, establishing schedules and guidelines, and monitoring the progress of all operations, resolving issues and concerns should there be any. Moreover, as a field service coordinator, it is essential to lead and encourage staff to reach goals, ensuring optimal services for client satisfaction.
A customer service supervisor's role is to oversee a team of customer service workers, ensuring their efficiency when it comes to engaging and assisting clients, all in the joint effort to boost sales and improve the client base. Aside from leading and supervising colleagues, a customer service supervisor must prepare progress reports about the team's workflow, set goals, devise strategies, verify all return refund operations, and coordinate with other managers and supervisors outside the unit. Furthermore, they must also handle calls and other forms of correspondence, building rapport while lending a helping hand.
Field service coordinators and service supervisors have different pay scales, as shown below.
| Field Service Coordinator | Service Supervisor | |
| Average salary | $52,988 | $52,539 |
| Salary range | Between $33,000 And $83,000 | Between $34,000 And $80,000 |
| Highest paying City | Kennewick, WA | New York, NY |
| Highest paying state | Massachusetts | New York |
| Best paying company | Altice USA | Apple |
| Best paying industry | Energy | - |
There are a few differences between a field service coordinator and a service supervisor in terms of educational background:
| Field Service Coordinator | Service Supervisor | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between field service coordinators' and service supervisors' demographics:
| Field Service Coordinator | Service Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 50.7% Female, 49.3% | Male, 54.1% Female, 45.9% |
| Race ratio | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6% | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |