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Fleet coordinator vs dispatch coordinator

The differences between fleet coordinators and dispatch coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a fleet coordinator, becoming a dispatch coordinator takes usually requires 1-2 years. Additionally, a fleet coordinator has an average salary of $46,920, which is higher than the $38,470 average annual salary of a dispatch coordinator.

The top three skills for a fleet coordinator include customer service, fleet management and vehicle fleet. The most important skills for a dispatch coordinator are customer service, data entry, and customer inquiries.

Fleet coordinator vs dispatch coordinator overview

Fleet CoordinatorDispatch Coordinator
Yearly salary$46,920$38,470
Hourly rate$22.56$18.50
Growth rate12%4%
Number of jobs22,45416,930
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 37%
Average age4443
Years of experience42

What does a fleet coordinator do?

Fleet coordinators are professionals who are responsible for managing a team and all fleet vehicles of an organization. These coordinators must facilitate the productivity of their fleet operations by maintaining shop and fleet inventory as well as purchase field equipment to facilitate efficient operations. They are required to monitor vehicle maintenance while training employees about driving and vehicle safety. Fleet coordinators must also coordinate transportation logistics for vehicle redeployment as well as support service engineers and logistics managers to ensure customer satisfaction.

What does a dispatch coordinator do?

A dispatch coordinator is primarily in charge of dispatching and tracking vehicles that provide different services. The extent of their duties varies upon their industry or institution of employment. In emergency dispatch centers, they answer calls from the public and coordinate police cars, ambulances, or fire trucks to respond to emergencies, all while staying on the line with the caller. A dispatch coordinator may also work trucking or delivery companies where they are in charge of coordinating shipping details and schedules, managing routes, and monitoring the vehicles.

Fleet coordinator vs dispatch coordinator salary

Fleet coordinators and dispatch coordinators have different pay scales, as shown below.

Fleet CoordinatorDispatch Coordinator
Average salary$46,920$38,470
Salary rangeBetween $35,000 And $62,000Between $30,000 And $47,000
Highest paying CityLas Vegas, NVBellingham, WA
Highest paying stateRhode IslandAlaska
Best paying companyRivianBalfour Beatty plc
Best paying industryEnergyFinance

Differences between fleet coordinator and dispatch coordinator education

There are a few differences between a fleet coordinator and a dispatch coordinator in terms of educational background:

Fleet CoordinatorDispatch Coordinator
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common college--

Fleet coordinator vs dispatch coordinator demographics

Here are the differences between fleet coordinators' and dispatch coordinators' demographics:

Fleet CoordinatorDispatch Coordinator
Average age4443
Gender ratioMale, 56.6% Female, 43.4%Male, 45.8% Female, 54.2%
Race ratioBlack or African American, 11.3% Unknown, 4.5% Hispanic or Latino, 21.4% Asian, 6.3% White, 55.7% American Indian and Alaska Native, 0.9%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage8%7%

Differences between fleet coordinator and dispatch coordinator duties and responsibilities

Fleet coordinator example responsibilities.

  • Develop and implement KPI metrics to effectively manage customer satisfaction
  • Manage coordination of delivery discrepancies with other Menards locations.
  • Utilize GPS software to conduct audits on rout results and provide detail analysis of each route's effectiveness.
  • Monitor location of vehicles using GPS platform, creating reports on location, idle time, and speeding alerts.
  • Review Telematics data to help improve driver behavior.
  • Skil in operating, maintaining and trouble-shooting gas and steam sterilizers, washer-sterilizers and ultrasonic instrument cleaners.
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Dispatch coordinator example responsibilities.

  • Manage high volume of data entry A/R invoices and mail out invoices to customers.
  • Manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues.
  • Enter loads into AS400 system.
  • Dispatch drivers to customers using AS400.
  • Dispatch 25 HVAC technicians to various job sites.
  • Monitor CCTV for student activities during high traffic times.
  • Show more

Fleet coordinator vs dispatch coordinator skills

Common fleet coordinator skills
  • Customer Service, 32%
  • Fleet Management, 11%
  • Vehicle Fleet, 6%
  • Stock Orders, 4%
  • Logistics, 4%
  • GPS, 4%
Common dispatch coordinator skills
  • Customer Service, 33%
  • Data Entry, 7%
  • Customer Inquiries, 5%
  • Delivery Appointments, 4%
  • Windows, 4%
  • Emergency Calls, 4%

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