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Fleet coordinator vs service coordinator

The differences between fleet coordinators and service coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a fleet coordinator, becoming a service coordinator takes usually requires 6-12 months. Additionally, a fleet coordinator has an average salary of $46,920, which is higher than the $40,792 average annual salary of a service coordinator.

The top three skills for a fleet coordinator include customer service, fleet management and vehicle fleet. The most important skills for a service coordinator are customer service, social work, and patients.

Fleet coordinator vs service coordinator overview

Fleet CoordinatorService Coordinator
Yearly salary$46,920$40,792
Hourly rate$22.56$19.61
Growth rate12%12%
Number of jobs22,45455,922
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 60%
Average age4443
Years of experience412

What does a fleet coordinator do?

Fleet coordinators are professionals who are responsible for managing a team and all fleet vehicles of an organization. These coordinators must facilitate the productivity of their fleet operations by maintaining shop and fleet inventory as well as purchase field equipment to facilitate efficient operations. They are required to monitor vehicle maintenance while training employees about driving and vehicle safety. Fleet coordinators must also coordinate transportation logistics for vehicle redeployment as well as support service engineers and logistics managers to ensure customer satisfaction.

What does a service coordinator do?

A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.

Fleet coordinator vs service coordinator salary

Fleet coordinators and service coordinators have different pay scales, as shown below.

Fleet CoordinatorService Coordinator
Average salary$46,920$40,792
Salary rangeBetween $35,000 And $62,000Between $29,000 And $56,000
Highest paying CityLas Vegas, NVWashington, DC
Highest paying stateRhode IslandMaine
Best paying companyRivianMt. San Antonio College
Best paying industryEnergyGovernment

Differences between fleet coordinator and service coordinator education

There are a few differences between a fleet coordinator and a service coordinator in terms of educational background:

Fleet CoordinatorService Coordinator
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common college-SUNY at Binghamton

Fleet coordinator vs service coordinator demographics

Here are the differences between fleet coordinators' and service coordinators' demographics:

Fleet CoordinatorService Coordinator
Average age4443
Gender ratioMale, 56.6% Female, 43.4%Male, 28.5% Female, 71.5%
Race ratioBlack or African American, 11.3% Unknown, 4.5% Hispanic or Latino, 21.4% Asian, 6.3% White, 55.7% American Indian and Alaska Native, 0.9%Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6%
LGBT Percentage8%11%

Differences between fleet coordinator and service coordinator duties and responsibilities

Fleet coordinator example responsibilities.

  • Develop and implement KPI metrics to effectively manage customer satisfaction
  • Manage coordination of delivery discrepancies with other Menards locations.
  • Utilize GPS software to conduct audits on rout results and provide detail analysis of each route's effectiveness.
  • Monitor location of vehicles using GPS platform, creating reports on location, idle time, and speeding alerts.
  • Review Telematics data to help improve driver behavior.
  • Skil in operating, maintaining and trouble-shooting gas and steam sterilizers, washer-sterilizers and ultrasonic instrument cleaners.
  • Show more

Service coordinator example responsibilities.

  • Manage social media communication including Facebook, Pinterest, and blog.
  • Manage a pilot program providing diversion services to clients refer by DCF.
  • Manage the MSW staff and coordinate all social service and select patient service activities.
  • Manage caseload of 30 DD citizens, coordinate eligibility benefits.
  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Supervise and train direct care workers in CPR, care of clients, policy and procedures.
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Fleet coordinator vs service coordinator skills

Common fleet coordinator skills
  • Customer Service, 32%
  • Fleet Management, 11%
  • Vehicle Fleet, 6%
  • Stock Orders, 4%
  • Logistics, 4%
  • GPS, 4%
Common service coordinator skills
  • Customer Service, 19%
  • Social Work, 14%
  • Patients, 7%
  • Social Services, 5%
  • Service Coordination, 3%
  • Data Entry, 3%

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