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Floor associate vs general sales associate

The differences between floor associates and general sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a general sales associate has an average salary of $29,328, which is higher than the $27,757 average annual salary of a floor associate.

The top three skills for a floor associate include sales floor, stock shelves and customer service. The most important skills for a general sales associate are POS, work ethic, and food preparation.

Floor associate vs general sales associate overview

Floor AssociateGeneral Sales Associate
Yearly salary$27,757$29,328
Hourly rate$13.34$14.10
Growth rate--
Number of jobs241,665383,009
Job satisfaction--
Most common degreeHigh School Diploma, 44%Bachelor's Degree, 36%
Average age4141
Years of experience--

What does a floor associate do?

A sales floor associate is an employee who is responsible for providing excellent service to customers who come to shop at the company's store. Sale floor associates must be well-informed about their products and locations within the store. When there is no customer help, sale floor associates should restock shelves and racks, clean the fitting rooms, and handle returns efficiently. They also should possess excellent abilities, especially in communication and selling techniques.

What does a general sales associate do?

The job of a general sales associate is to provide great customer service and increase the revenue of a business. They sell products and services and help customers find the right product. Depending on the retail store, their responsibilities may involve organizing store shelves, answering customers' questions, ringing up purchases, operating the cash register, and greeting customers. They may also be expected to take full charge of the managing of all financial transactions and balancing drawers.

Floor associate vs general sales associate salary

Floor associates and general sales associates have different pay scales, as shown below.

Floor AssociateGeneral Sales Associate
Average salary$27,757$29,328
Salary rangeBetween $22,000 And $34,000Between $21,000 And $39,000
Highest paying City-Washington, DC
Highest paying state-Hawaii
Best paying company-Kaufman Dolowich & Voluck
Best paying industry-Automotive

Differences between floor associate and general sales associate education

There are a few differences between a floor associate and a general sales associate in terms of educational background:

Floor AssociateGeneral Sales Associate
Most common degreeHigh School Diploma, 44%Bachelor's Degree, 36%
Most common majorBusinessBusiness
Most common college--

Floor associate vs general sales associate demographics

Here are the differences between floor associates' and general sales associates' demographics:

Floor AssociateGeneral Sales Associate
Average age4141
Gender ratioMale, 45.7% Female, 54.3%Male, 60.2% Female, 39.8%
Race ratioBlack or African American, 10.4% Unknown, 5.6% Hispanic or Latino, 19.8% Asian, 6.3% White, 57.2% American Indian and Alaska Native, 0.7%Black or African American, 9.6% Unknown, 5.6% Hispanic or Latino, 18.5% Asian, 7.2% White, 58.4% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between floor associate and general sales associate duties and responsibilities

Floor associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Assist customers with packaging of their groceries.
  • Arrange groceries in a helpful and efficient manner to satisfy all the customers' needs and requirements within the store
  • Execute grain futures orders for special accounts that require extraordinary attention to detail as well as personalized service.
  • Place special orders over the phone with companies contract by Walmart.

General sales associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Exhibit rudimentary math skills and advance communication skills when efficiently cashiering in a fast pace environment.
  • Perform minor repairs on Kohl's jewelry like changing watch batteries and removing watch links.

Floor associate vs general sales associate skills

Common floor associate skills
  • Sales Floor, 27%
  • Stock Shelves, 26%
  • Customer Service, 5%
  • Product Knowledge, 5%
  • Pallet Jack, 4%
  • POS, 4%
Common general sales associate skills
  • POS, 15%
  • Work Ethic, 14%
  • Food Preparation, 11%
  • PowerPoint, 10%
  • Customer Service, 10%
  • Lead Generation, 9%