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Floor associate vs team associate

The differences between floor associates and team associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a team associate has an average salary of $31,822, which is higher than the $27,757 average annual salary of a floor associate.

The top three skills for a floor associate include sales floor, stock shelves and customer service. The most important skills for a team associate are PET, reservations, and kids.

Floor associate vs team associate overview

Floor AssociateTeam Associate
Yearly salary$27,757$31,822
Hourly rate$13.34$15.30
Growth rate--
Number of jobs241,665362,158
Job satisfaction--
Most common degreeHigh School Diploma, 44%Bachelor's Degree, 37%
Average age4141
Years of experience--

What does a floor associate do?

A sales floor associate is an employee who is responsible for providing excellent service to customers who come to shop at the company's store. Sale floor associates must be well-informed about their products and locations within the store. When there is no customer help, sale floor associates should restock shelves and racks, clean the fitting rooms, and handle returns efficiently. They also should possess excellent abilities, especially in communication and selling techniques.

What does a team associate do?

A team associate is responsible for organizing supply stock and performs cleaning duties to maintain a pleasant shopping experience for the customers. Team associates are usually employed in a shopping industry, providing the best customer service for the consumers by responding to their inquiries and concerns and directing them to their specific needs. They also convey promotional offers and featured products to the consumers, requiring them to have excellent communication and negotiation skills to help the business generate revenues and increase profitability.

Floor associate vs team associate salary

Floor associates and team associates have different pay scales, as shown below.

Floor AssociateTeam Associate
Average salary$27,757$31,822
Salary rangeBetween $22,000 And $34,000Between $21,000 And $48,000
Highest paying City-Washington, DC
Highest paying state-New York
Best paying company-Bain & Company
Best paying industry-Retail

Differences between floor associate and team associate education

There are a few differences between a floor associate and a team associate in terms of educational background:

Floor AssociateTeam Associate
Most common degreeHigh School Diploma, 44%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common college--

Floor associate vs team associate demographics

Here are the differences between floor associates' and team associates' demographics:

Floor AssociateTeam Associate
Average age4141
Gender ratioMale, 45.7% Female, 54.3%Male, 53.7% Female, 46.3%
Race ratioBlack or African American, 10.4% Unknown, 5.6% Hispanic or Latino, 19.8% Asian, 6.3% White, 57.2% American Indian and Alaska Native, 0.7%Black or African American, 11.7% Unknown, 5.6% Hispanic or Latino, 18.8% Asian, 7.0% White, 56.1% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between floor associate and team associate duties and responsibilities

Floor associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Assist customers with packaging of their groceries.
  • Arrange groceries in a helpful and efficient manner to satisfy all the customers' needs and requirements within the store
  • Execute grain futures orders for special accounts that require extraordinary attention to detail as well as personalized service.
  • Place special orders over the phone with companies contract by Walmart.

Team associate example responsibilities.

  • Lead team to sort and designate incoming merchandise/stock, audit, maintain and correct merchandise pricing via POS and terminal.
  • Lead the team by exemplify reliability through punctuality and personal integrity.
  • Enhance leadership and communication skills by interacting with diverse team of coworkers and providing customer service to consumers.
  • Assign responsibilities of maintaining inventory stocks and updating bike accessories parts.
  • Provide advice to complainants on reporting alternatives, conduct mediation, conduct intervention, provide advice and recommendations to leadership.
  • Develop multiple training classes across a broad range of subjects using Microsoft PowerPoint.
  • Show more

Floor associate vs team associate skills

Common floor associate skills
  • Sales Floor, 27%
  • Stock Shelves, 26%
  • Customer Service, 5%
  • Product Knowledge, 5%
  • Pallet Jack, 4%
  • POS, 4%
Common team associate skills
  • PET, 25%
  • Reservations, 21%
  • Kids, 11%
  • Customer Service, 8%
  • POS, 8%
  • Sales Floor, 7%