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The differences between food clerks and customer service clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service clerk has an average salary of $33,566, which is higher than the $29,967 average annual salary of a food clerk.
The top three skills for a food clerk include wine, basic math and customer service. The most important skills for a customer service clerk are customer service, basic math, and front end.
| Food Clerk | Customer Service Clerk | |
| Yearly salary | $29,967 | $33,566 |
| Hourly rate | $14.41 | $16.14 |
| Growth rate | 2% | -4% |
| Number of jobs | 113,838 | 361,383 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 40% | High School Diploma, 32% |
| Average age | 37 | 40 |
| Years of experience | - | 12 |
Food clerks are skilled employees who work either in grocery stores or supermarkets to assist customers with their food needs. In grocery stores, food clerks are required to scan food items for their customers and process their purchases as well as ensure that they have found everything they needed. They must assist in the store's inventory management by organizing and storing food merchandise in the backroom. Food clerks must also use their product knowledge to assist customers with questions and maintain customer satisfaction.
A customer service clerk is responsible for resolving client issues, giving requested information, and providing clients high-quality customer service. Customer service clerks' tasks include sharing information, responding to and recording requests, collecting payments, and resolving billing disputes. Also, they ensure that products or services are delivered promptly to customers. Applicants to the job must be able to listen and communicate well. They must have excellent customer service skills and be able to multitask. Skills in conflict resolution and problem-solving will also give them an edge.
Food clerks and customer service clerks have different pay scales, as shown below.
| Food Clerk | Customer Service Clerk | |
| Average salary | $29,967 | $33,566 |
| Salary range | Between $14,000 And $63,000 | Between $26,000 And $42,000 |
| Highest paying City | New York, NY | Anchorage, AK |
| Highest paying state | Rhode Island | Alaska |
| Best paying company | ShopRite | United States Courts |
| Best paying industry | Retail | Retail |
There are a few differences between a food clerk and a customer service clerk in terms of educational background:
| Food Clerk | Customer Service Clerk | |
| Most common degree | High School Diploma, 40% | High School Diploma, 32% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between food clerks' and customer service clerks' demographics:
| Food Clerk | Customer Service Clerk | |
| Average age | 37 | 40 |
| Gender ratio | Male, 52.6% Female, 47.4% | Male, 33.0% Female, 67.0% |
| Race ratio | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 20.0% Asian, 7.7% White, 54.5% American Indian and Alaska Native, 1.1% | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 22.3% Asian, 6.4% White, 53.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |