Front desk agent jobs in Alexander City, AL - 81 jobs

We are looking for a dynamic, experienced Front Desk to join our fast-growing team. We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you. Primary Job Responsibilities: Completes daily insurance verifications for all scheduled patients Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit. Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone Confirm all future appointments Assist patients with billing questions Submit Insurance Claims with proper attachments and narratives. Follow-up with unscheduled recare/treatment appointments. Qualifications: 2-3 years experience preferred Associates Degree preferred Outstanding professionalism, high moral standards, and a self-motivated work ethic Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients Driven personality to want to strive to be the best in your profession and provide the best care for our patients. Compensation & Benefits: Guaranteed Hourly Rate Paid Vacation & Paid Holidays 401k Program: with matching contributions Benefits: (offered at 30 hours or more) Competitive health, dental, and vision plan Life Insurance and Disability Insurance Flexible Schedules FLSA Status: Non-Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.

←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels Front Desk Agent Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.

The Front Desk Agent is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. Duties & Responsibilities: * Maintain complete knowledge of: * All hotel features/services and hours of operation. * All hotel restaurant food concepts, menu price range, dress code, and ambiance. * All hotel room types, numbers/names, layout appointments, amenities, and locations. * All hotel room rates, special packages and promotions, and room availability status for any given day. * Daily house count and expected arrivals/departures. * Scheduled daily group activities, names, and locations of meeting rooms. * Maintain complete knowledge and comply with all hotel policies and procedures. * Meet with departing Overnight Agents to review business status and follow-up items. * Set up workstations with necessary supplies; maintain cleanliness throughout the shift. * Promote positive guest relations to all individuals approaching the Guest Services Areas * Handle guest complaints by following the procedures and ensuring guest satisfaction. * Collect guest preferences for all guests. * Access all functions of computer systems according to established procedures and standards. * Answer the department telephone using proper telephone etiquette. * Provide callers with accurate information on hotel facilities and services. * Document all guest requests, complaints, or problems immediately and notify the designated department/personnel for resolving the situation. * Accept and record wake-up call requests. * Assist in emergency situations as a central communication center for the hotel. * Book reservations accurately and in a professional manner. * Hard-block any special room request, such as handicap-accessible rooms and suites. * Document and confirm reservations and cancellations. * Promote packages, promotions, and upsell whenever possible. * Set up accurate accounts for each reservation according to their requirements (i.e., share-with, separate room/tax/incidentals, comp). * Communicate VIP and Repeat Guest arrivals to designated personnel for escort and delivery of amenities. * Communicate pertinent guest information to designated departments/personnel (i.e., special requests). * Generate, print, and distribute daily and weekly reports. * Pre-register designated guests and prepare key packets. * Process all guest check-in according to established hotel requirements. * Register guests in the computer and generate a registration card. * Verify registration card information with guests. * Obtain backup information for guests; credit/payment method and input into the system; collect cash when * Obtain proper identification for tax-exempt guests and retain a copy. * Introduce Bell Person to escort guests and transport their luggage to the room. * Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for "walking" guests. * Request guest comments on their stay. * Handle requests for late checkouts according to established hotel procedures. * Conduct group check-ins/outs according to established hotel procedures. * Assist all departments in obtaining appropriate information regarding groups' inventory and guest * Adhere to proper accounting procedures: * Process adjustment vouchers, paid-outs, and miscellaneous charges. * Make change for guests and cash guests' personal checks/travelers checks. * Post charges and settle room accounts. * Process all checkouts according to established hotel requirements. * Resolve any late charges. * Present folio to guests and resolve and dispute charges. * Run closing reports count bank at the end of the shift. * Complete designated cashier reports * Balance and drop receipts. * Secure bank. * Assist PBX, Concierge, Bell Staff, and Reservations as assigned. * Legibly document maintenance needs on work orders and submit them to Engineering - KYC system. * Performs other related duties as assigned. Required Skills & Abilities: * Ability to focus attention on guest needs, remaining calm and courteous. * Excellent written and verbal communication skills. * Ability to think clearly, and quickly, maintains concentration, and make concise decisions. * Ability to ensure the security of guestroom access. * Excellent organizational skills and attention to detail. * Proficient in Microsoft Office Suite or similar software. Education & Experience: * High school diploma or equivalent is required. * A college education or training in the hospitality industry is preferred. * Previous experience as a Front Office Receptionist in a luxury market is preferred. Physical Requirements: * Prolonged periods of walking, standing, and sitting. * Must be able to lift up to 15 pounds at times. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. DUTIES & RESPONSIBILITIES Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments

Job Description Join Ithaka Hospitality Partners on an Exciting Journey! Ithaka Hospitality Partners is seeking a reliable and detail-oriented Overnight Front Office Agent to join our team at Elevation Convening Center & Hotel, a purpose-driven destination overlooking downtown Montgomery, AL. This role is essential to ensuring smooth overnight operations and accurate financial reporting. Job Summary: The Overnight Front Office Agent is responsible for completing the night audit process, reconciling daily financial transactions, and accurately posting all charges for the day. This role also provides courteous overnight guest service, supports front desk operations, and ensures all reports are completed in accordance with hotel policies and procedures. Duties & Responsibilities: Responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. Process all payments according to established hotel requirements. Provide information to any guest or visitor's inquiry. Responsible for imputing accurate reservations, answering all calls at the front desk, and alerting hotel staff of VIP arrivals. Meet with departing Guest Services Agents to review business status and follow-up items. Set up workstations with necessary supplies; maintain cleanliness throughout the shift. Change all housekeeping discrepancies to the correct status. Promote positive guest relations to all individuals approaching the Guest Services Areas. Performs other related duties as assigned. Required Skills & Abilities: Ability to focus attention on guest needs, remaining calm and courteous. Excellent organizational skills and attention to detail. Maintain confidentiality of all guest information and pertinent hotel data. Ability to work well under pressure within any given period of time, which includes coordinating many requests at any given time. Excellent written and verbal communication skills. Ability to analyze and resolve problems by exercising good judgment. Proficient in Microsoft Office Suite or similar software. Education & Experience: High school diploma or equivalent is required. Previous experience in the hospitality industry is preferred. 2 years of experience in customer service and/or hotel experience is preferred. Physical Requirements: Prolonged periods of walking, standing, and sitting. Must be able to lift up to 15 pounds at times. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Directs and controls the activities in the lobby and front desk area to ensure that guests receive outstanding customer service according to Brand Standards policy. Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner. Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests. Ensures that all service provided is consistently prompt and courteous, designed to meet high standards of quality to ensure guest satisfaction and repeat business. Inspects guest rooms and public spaces to ensure compliance with Brand Standards and to confirm rooms and property are guest ready. Responds to any/all emergency situations (police, fire, emergency responder, weather, building - electrical outage, water line breaks, etc.) in a timely manner. Essential Functions: Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests. Secures payment; verifies and adjust billing. Verifies customers' credit, and establishes how the customer will pay for the accommodation. Computes bills, collects payments, and makes change for guests. Provides leadership to the team with ongoing training and coaching; leads by example. Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings. Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest. Keeps records of room availability and guests' accounts. Performs bookkeeping activities such as making cash deposits, completing daily audit, running reports, posting payments to guest folios. Responds to guest comments or complaints, referring customers to General Manager as necessary. Prepares housekeeping duty rosters for move-out and stay-over cleans. Inspects/stocks housekeeping carts for service preparedness. Inspects rooms and public areas to accepted health and safety standards for pest control. Creates an operating environment that assures consistent guest satisfaction, meets with and solicit comments from guests on a regular basis to determine their level of satisfaction with guest services and facilities. Maintains proficiency in all location computer and software systems. Assists other employees in completing their respective duties, as necessary, to achieve guest ready rooms, public areas, and outstanding customer service. Responds to emergency situations. Other duties as assigned. Essential Functions are not all inclusive; other duties may be assigned. Competencies: Action Oriented - Demonstrates a commitment to effective job performance by taking action on one's own and following through to get the job done. Effectively manages multiple priorities with a results-oriented sense of urgency. Adaptability and flexibility - Displays the capability to adapt to new, different, and changing requirements. Conflict Management - Successfully mediates conflict between individuals and groups; can negotiate consensus and agreement and settle disputes equitably; can find common ground and obtain cooperation of parties involved. Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations. Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility. Interpersonal Skills - Displays the skills to work effectively with others. Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude. Skills/Qualifications: Good people skills for dealing with both staff and guests. Must have computer skills; the ability to access and accurately input information in to a computer system including Microsoft Office Suite and the Hotel PMS system. Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers Must maintain a professional appearance and demeanor. Self-starter with the ability to prioritize and handle multiple projects and meet deadlines under pressure, with strong organizational time management skills and problem solving skills. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequently bends, kneels, crouches. Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting. The employee must occasionally lift and/or move up to 25 pounds Job Types: Full-time, Part-time

Job Description Directs and controls the activities in the lobby and front desk area to ensure that guests receive outstanding customer service according to Brand Standards policy. Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner. Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests. Ensures that all service provided is consistently prompt and courteous, designed to meet high standards of quality to ensure guest satisfaction and repeat business. Inspects guest rooms and public spaces to ensure compliance with Brand Standards and to confirm rooms and property are guest ready. Responds to any/all emergency situations (police, fire, emergency responder, weather, building - electrical outage, water line breaks, etc.) in a timely manner. Essential Functions: Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests. Secures payment; verifies and adjust billing. Verifies customers' credit, and establishes how the customer will pay for the accommodation. Computes bills, collects payments, and makes change for guests. Provides leadership to the team with ongoing training and coaching; leads by example. Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings. Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest. Keeps records of room availability and guests' accounts. Performs bookkeeping activities such as making cash deposits, completing daily audit, running reports, posting payments to guest folios. Responds to guest comments or complaints, referring customers to General Manager as necessary. Prepares housekeeping duty rosters for move-out and stay-over cleans. Inspects/stocks housekeeping carts for service preparedness. Inspects rooms and public areas to accepted health and safety standards for pest control. Creates an operating environment that assures consistent guest satisfaction, meets with and solicit comments from guests on a regular basis to determine their level of satisfaction with guest services and facilities. Maintains proficiency in all location computer and software systems. Assists other employees in completing their respective duties, as necessary, to achieve guest ready rooms, public areas, and outstanding customer service. Responds to emergency situations. Other duties as assigned. Essential Functions are not all inclusive; other duties may be assigned. Competencies: Action Oriented - Demonstrates a commitment to effective job performance by taking action on one's own and following through to get the job done. Effectively manages multiple priorities with a results-oriented sense of urgency. Adaptability and flexibility - Displays the capability to adapt to new, different, and changing requirements. Conflict Management - Successfully mediates conflict between individuals and groups; can negotiate consensus and agreement and settle disputes equitably; can find common ground and obtain cooperation of parties involved. Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations. Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility. Interpersonal Skills - Displays the skills to work effectively with others. Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude. Skills/Qualifications: Good people skills for dealing with both staff and guests. Must have computer skills; the ability to access and accurately input information in to a computer system including Microsoft Office Suite and the Hotel PMS system. Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers Must maintain a professional appearance and demeanor. Self-starter with the ability to prioritize and handle multiple projects and meet deadlines under pressure, with strong organizational time management skills and problem solving skills. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequently bends, kneels, crouches. Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting. The employee must occasionally lift and/or move up to 25 pounds Job Types: Full-time, Part-time

Job Description John Knox Manor Inc is looking for a Front Office Receptionist to join our team in the Retirement Tower office. The Receptionist will greet and assist residents, visitors, clients and support fellow colleagues of the organization. Current position opening is hourly, full time status with work hours weekdays from 4:00pm-12midnight. The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills, and must be highly organized with the ability to multitask and assist with resident activities and emergencies. Responsibilities: Guest services - Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see. Answer all phone calls provide inter-office messages and clerical support as requested. Administration - Receive and sort mail and packages as needed. Distribute items to resident apartments as requested. Must have good typing and computer skills, use of copy machine, telephone and answering system, time clock and various office equipment. Requirements: A high school diploma is required Proficient with Microsoft Office Suite Reliable, professional, courteous and patient Excellent communication and writing skills Minimum 2 years office experience, client services or on-site customer service preferred Job Type: Full Time Full Time Benefits: Dental insurance Health insurance Vision insurance Life insurance 6 Paid Holidays Paid Time Off Paid training Qualified Candidate should submit resume, fill out on-line application (be sure to put it in drop box) or may come to 1st floor of 7 story building at John Knox Retirement Tower 8am-4pm Monday - Friday to fill out application. John Knox is non-profit faith based community. All applicants should dress in casual business attire and be prepared for background, drug screening and possible interview. Powered by JazzHR BP73utqP9E

Who Are We? RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family! POSITION: Front Desk Clerk JOB SUMMARY Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes? JOB RESPONSIBILITIES Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property Perform other tasks as necessary or required to meet or exceed guest satisfaction PROFESSIONAL EXPERIENCE · High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred) · Proficient in MS Word, Excel, PowerPoint · Data Entry, Database Management experience · Telephone Etiquette experience INDUSTRY EXPERIENCE · Understanding of the hospitality industry (preferred) · Previous experience in the hospitality industry (preferred) · Previous experience as a Guest Services Agent · Bilingual communication skills (preferred) REQUIRED SKILLS · Must have experience with front office equipment · Must be flexible to work varied schedules · Excellent written and oral communication skills · Excellent organization skills · Must have an understanding and ability to perform repetitive tasks · Must have the physical ability to walk, sit, and stand during scheduled shift · Must be able to lift up to 40 lbs. ESSENTIAL SKILLS Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments BENEFITS RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels. RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. View all jobs at this company

Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Paid time off Training & development Shivaay Group LLC is in search of a valuable candidate for our Front Desk Team. We are seeking individuals with a positive personality who has excellent communication and guest services skills. We provide great opportunities in the hospitality industry with chances to advance from within the company. In all departments we may require cross training, to allow better opportunities within the company. With this position you are fully responsible for personal information that is considered private and secure. Guest Service Representatives are the first and last face our guests see, which holds great value to our team. For these reasons, we are looking for the best individuals for this position. Full job description - Assist guest in any needs or requests they have. - Gain basic knowledge of the front desk operating system. - Check guest in and out efficiently - Answering phones in a professional manner. - Making reservations, taking messages for other departments and management, relaying all messages to the correct department, and assisting guest with billing and reservation concerns. - Clean and Neat organization of the work area. - Greeting guest in a friendly and professional manner. - May be required to stand for long periods of time while monitoring your work area. - Cleaning of common areas and rooms when necessary. - Stocking food and beverage items as needed. - Inform guest of any events, local attractions, local restaurants, services, and hotel facilities. - You will be self-empowered to resolve Guest issues and complaints in a timely manner. - Property walks as needed. Experience - Hotel customer service experience is preferred but not required. - Ability to manage guest in every situation including complaints in a calm and professional manner - Communication skills and excellent phone etiquette - Quick to learn a new system and structure. Experience in the hotel Operating Systems is a plus, but not required. - Bilingual or Multilingual skills (if applicable) are a plus - Ability to work flexible hours and days, including weekends and holidays - Capable of working in a fast-paced work environment, alone and with others. - Housekeeping Experience is a plus. - Work Location is in person required. Work Location: In-Person Job Type: Full-time and Part-time Requirements Must be authorized to work in the US. Must have reliable transportation. At least 1 year of hotel front office system experience preferred. Willing to work on weekends and holidays. Willing to do heavy lifting. Must be willing to go under background check Benefits: Paid time off Employee Discount Medical Insurance Schedule: 8 hour shift Morning shift Evening shift Night shift Weekends Monday to Friday Holidays Education: High school or equivalent (Required) Required: Must be 18 years of age. WORK ENVIRONMENT Working in a hotel, you must be comfortable working with other individuals in a shared opened space. No set deadlines, as duties and tasks can change daily. You must be able to prioritize your day based on the tasks provided and open to changes or additions to your job each day. Must be able to work well with others. Remaining customer friendly and professional throughout your work day. Hours and scheduling will vary from week-to-week basis and no amount of hours is guaranteed. This will be based on demand of business. PHYSICAL DEMANDS The duties required while performing this job are the ability to see, hear, reach, stand, stoop, bend, and crouch up to 8 hours on a daily basis. Must be able to push, pull, and lift up to 50 lbs. During your daily shift you will be required to stand, move, walk, bend and stoop regularly. Must be able to write

Reports to: General Manager Front Desk: The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate 1. Greet members, prospective members, and guests, providing exceptional customer service. 2. Handle all front desk related activities including: 3. Answer phones in a friendly manner and assist callers with a variety of questions. 4. Check members into the PEAK/ABC IGNITE purchasing system. 5. Assist with the new membership signing-up process. 6. Take prospective members on tours of the Club facility. 7. Update member account information, as needed. 8. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed. 9. Assist in maintaining the neatness and cleanliness of the Club. 10. Complete daily Club cleaning assignments. Qualifications Qualifications/Requirements 1. Customer service background preferred. 2. Basic computer proficiency. 3. A passion for fitness and health. 4. Upbeat and positive attitude! 5. Punctuality and reliability is an absolute must! 6. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. 7. Strong listener with the ability to empathize with Club members and problem-solve in partnership with Club management personnel. 8. Demonstrate diplomacy and professionalism in all interactions while using appropriate behavior and language. 9. High School diploma/GED equivalent required. 10. CPR / AED certification preferred. Physical Demands 1. Continual standing and walking during shift. 2. Continual talking in person or on the phone during shift. 3. Close reading work while working on computer equipment as well as some repetitive motions while typing and involved in cleaning activities. 4. Must be able to occasionally lift up to 50 lbs. 5. Regular exposure to certain chemicals related to cleaning products.

Qualifications•Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error•Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts•Ability to stand and move throughout front office and continuously perform essential job functions•Ability to access and accurately input information using a moderately complex computer system•Ability to observe and detect signs of emergency situations•Ability to establish and maintain effective working relationships with associates, customers and patrons•Effective verbal and written communication skills•Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc Responsibilities•Assist guests with arrival and departure from hotel, while providing positive guests experiences•Greet customers immediately with a friendly and sincere welcome•Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions•Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate•Make appropriate selection of rooms based on guest needs •Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate•Verify and imprint credit cards for authorization using electronic acceptance methods•Handle cash, make change and balance an assigned house bank•Accept and record vouchers, traveler's checks, and other forms of payment•Post charges to guest rooms and house accounts using the computer •Promptly answer the telephone using positive and clear communication•Retrieve messages and communicate the content to the guest •Retrieve mail, small packages and facsimiles for customers as requested•Close guest accounts at time of check out and ascertain satisfaction•In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances•Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results•Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc•Remain calm and alert especially during emergency situations and heavy hotel activity•Plan and implement detailed steps by using experienced judgment and discretion•Comply with attendance rules and be available to work on a regular basis•Perform any other job related duties as assigned View all jobs at this company

Welcome to FitLife in Auburn, AL! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all our members and potential new members. We are looking for individuals with contagious personalities, a desire to improve, a passion for fitness, and looking to have a blast at work! Perks of the job: Competitive pay Fast-paced work environment Free gym membership So, who are we looking for? Someone with a certain level of social intelligence You will work with many different personality types with members and staff. You will need to give the greatest care and best attitude to our members Someone who looks forward to maintaining high standards. You work hard and go straight for the goal. You are excited about meeting new people. You have a positive attitude and look forward to helping others.

Montgomery Eye Physicians are committed and dedicated to serve. We continue to provide state-of-the-art eye care to patients of all ages. Offering a broad range of services from routine eye exams, glasses, contact lens, to no-stich cataract surgery as well as Lasik, corneal transplant and Glaucoma Surgery. We have locations in Central Alabama and the River Region. Position Summary The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments. Responsibilities • Displays high level of professionalism and gives superb customer service • Obtains and reviews patient demographic and insurance information for accuracy • Verifies insurance and collects copays, co-insurance, and outstanding balances • Ensures all patient intake forms are signed and complete • Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax • Schedules appointments • Processes medical record requests per policies and procedures • Coordinates with Clinical Staff to ensure optimal patient experience Qualifications Education: • High School Diploma or Equivalent Certificate Required Skills: • Minimum 2 years of experience in a medical office/health care setting • Minimum 2 years of health care insurance experience • Strong computer knowledge and skills with a minimum typing speed of 30 WPM • Strong desire to assist others and provide excellent customer service • Must be highly dependable and organized • Outstanding interpersonal skills • An impeccably clean, polished, professional image • The ability to learn quickly, retain training, problem solve and think independently Preferred Skills: • Understanding of medical terminology Company Benefits We offer a competitive benefits package to our employees: Medical Dental Vision 401k w/ Match HSA/FSA Telemedicine Generous PTO Package We also offer the following benefits for FREE: Employee Discounts and Perks Employee Assistance Program Group Life/AD&D Short Term Disability Insurance Long Term Disability Insurance EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are looking for a Front Desk Associate to serve as our members' and employees' primary point of contact. This position will manage memberships sales, day-to-day tasks, and all aspects of a member's request about their membership and the gym. This team member is expected to be outgoing, energetic, a problem solver, and have the ability to greet hundreds of members a day with a consistent smile. We're looking for a candidate with an extreme passion for the fitness industry with workout or gym experience. Prior to our Grand Opening, this position involves membership sales and business to business marketing. Excellent verbal and written communications skills required. If you are looking for a company that cares about its employees, gives the opportunity to advance, and provides a TEAM atmosphere - Send your resume now!

Now Interviewing for a Front Desk Sales Associate - Workout Anytime - Elliott We are now Hiring a Front Desk Sales Associate to work in one of the fastest-growing Fitness Franchises that is genuinely about changing lives with passion, Workout Anytime! If you have the desire to start a CAREER in Fitness, this is a unique and powerful opportunity. If you are a TEAM player, enjoy working in a positive environment, interacting with people, and looking for opportunities for advancement…. READ ON! This is an AMAZING opportunity FOR YOU to work for a RESULTS FOCUSED organization within the Fitness Industry where we pay commissions and bonuses on your performance! Employees will also receive a FREE PREMIUM MEMBERSHIP upon hire. Responsibilities will include, but are not limited to: Becoming a great ambassador & promoter of Workout Anytime; our brand, our clubs, and our services. Greeting and checking in with all members, making them feel welcome and essential. Answering phones in a courteous, helpful, and professional manner. Selling and setting up new memberships and gaining referrals from existing members. Conducting guest tours. Assisting with the club's daily cleaning, maintenance, and other tasks as assigned by management. Creating relationships inside and outside the gym. Participating in or managing various marketing events. Learning and adhering to our processes and procedures. Following up on your portioned incoming leads from the web, renewals, and other lead lists via phone and email. Candidate Requirements: Must be 18 years or older Must have open availability Always display a positive, upbeat, outgoing, and courteous personality. Preferred candidates will have some experience in direct customer-facing positions, fitness industry, or sales and can work in a cooperative, interactive gym setting. A flexible work schedule is preferred with availability to work nights and weekends. Previous gym experience is preferred but not required. We are looking for candidates who are PASSIONATE about fitness and helping others achieve their goals. We are interested in hardworking and committed individuals who can thrive in a team environment and want to build a solid career while changing lives! The customer service of a Workout Anytime Fitness Consultant must be outstanding! Our entire TEAM will work together to provide support and a cheering section for each client, making Workout Anytime - Elliott the gym of choice for our Members. ***Future promotional opportunities will be available to those who demonstrate excellence and leadership capabilities*** ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024! Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees. Mission To provide a friendly, convenient, life-changing journey with passion. Vision To reshape the fitness community where everybody aspires to be the best they can be. Values Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff. Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual. Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team. Strategic Drivers Think Big Keep It Simple Do It With Integrity

The Concierge is an open area, front desk position that is a greeter to all visitors and a resource for residents and families. Duties include handling specific resident services, providing support to management and other departments and includes the following duties: * Extend a prompt, warm and inviting welcome to all visitors. * Answer calls in a friendly and professional manner. * Maintain a clean and neat reception area making a good first impression. * Seek administrative support as needed. * Perform multiple tasks simultaneously in a fast-paced, high-volume environment. Welcome with Warmth. Support with Purpose. Create a Legacy. At Legacy Senior Living, the first impression matters - and you're the face of our community. As a Receptionist, you'll set the tone of hospitality and care that defines every resident's and visitor's experience. Your friendly, professional presence is the heart of connection for residents, families, staff, and guests. * -- Your Mission as Receptionist You're more than a greeter-you're a coordinator, a communicator, and a calming presence in a busy, fast-paced environment. Your role ensures smooth day-to-day operations by managing communication, scheduling, and providing vital support to both residents and the broader team. * -- What You'll Do Communication & Customer Service * Greet all visitors warmly and professionally, making them feel welcome and comfortable * Answer phones promptly, with excellent telephone etiquette, and relay messages accurately and quickly * Handle appointment scheduling and coordination for residents and staff * Provide friendly assistance and answer questions from families, vendors, and guests Administrative & Operational Support * Maintain a clean, organized, and welcoming reception and lobby area * Manage incoming and outgoing mail and packages, including FedEx shipments * Maintain inventory of office and break room supplies, ordering as needed * Support the Business Office Manager with clerical duties including accounts payable assistance * Transport residents to and from doctor's appointments safely and on schedule * Assist with multi-tasking demands in a high-volume environment * -- Who You Are * A naturally warm and cheerful communicator with strong customer service skills * Well-organized, dependable, and able to manage multiple tasks efficiently * Proficient in Microsoft Word, Excel, Outlook, and other standard office software * Possess a valid driver's license and clean driving record * Comfortable handling sensitive information with professionalism and discretion * High school diploma or equivalent required; additional office training a plus * -- Why Legacy? Joining Legacy means working in a supportive environment that values your role in creating a home-like atmosphere. You'll enjoy: * Competitive pay and consistent scheduling * Comprehensive benefits including medical, dental, vision, and life insurance * PTO and paid holidays * Opportunities for growth and continued learning * A team-oriented culture built on respect, servant leadership, and community * -- Be the Welcome Everyone Remembers. Join Legacy Senior Living. If you're ready to be the friendly face and steady voice that connects our community, apply today and start making a difference every day. Qualifications * Excellent customer service skills * Good organizational and time management skills * Good problem-solving skills * Mature, cheerful personality * Desire to work with senior adults * Must be willing to work hours required to complete the duties of the position, including weekend and holiday hours as scheduled. Knowledge Requirements * Must have minimum high school degree. (Prefer 2-4-year college degree) * Professional communication skills * Telephone etiquette and customer service * Any additional required training

Job Description Join Ithaka Hospitality Partners on an Exciting Journey! Ithaka Hospitality Partners is seeking a friendly, professional, and service-oriented Front Office Agent to join our team at Elevation Convening Center & Hotel, a purpose-driven destination overlooking downtown Montgomery, AL. This role is essential to creating a welcoming first impression and delivering exceptional guest experiences. Job Summary: The Front Office Agent is responsible for providing accurate, courteous, and efficient service during guest check-in and check-out. This role handles reservations, guest inquiries, and front desk operations while ensuring compliance with hotel policies and brand standards. The Front Office Agent plays a key role in guest satisfaction by delivering personalized service and supporting smooth daily front office operations. Duties & Responsibilities Maintain complete knowledge of: All hotel features/services and hours of operation. All hotel restaurant food concepts, menu price range, dress code, and ambiance. All hotel room types, numbers/names, layout appointments, amenities, and locations. All hotel room rates, special packages and promotions, and room availability status for any given day. Daily house count and expected arrivals/departures. Scheduled daily group activities, names, and locations of meeting rooms. Maintain complete knowledge and comply with all hotel policies and procedures. Meet with departing Overnight Agents to review business status and follow-up items. Set up workstations with necessary supplies; maintain cleanliness throughout the shift. Promote positive guest relations to all individuals approaching the Guest Services Areas Handle guest complaints by following the procedures and ensuring guest satisfaction. Collect guest preferences for all guests. Access all functions of computer systems according to established procedures and standards. Answer the department telephone using proper telephone etiquette. Provide callers with accurate information on hotel facilities and services. Document all guest requests, complaints, or problems immediately and notify the designated department/personnel for resolving the situation. Accept and record wake-up call requests. Assist in emergency situations as a central communication center for the hotel. Book reservations accurately and in a professional manner. Hard-block any special room request, such as handicap-accessible rooms and suites. Document and confirm reservations and cancellations. Promote packages, promotions, and upsell whenever possible. Set up accurate accounts for each reservation according to their requirements (i.e., share-with, separate room/tax/incidentals, comp). Communicate VIP and Repeat Guest arrivals to designated personnel for escort and delivery of amenities. Communicate pertinent guest information to designated departments/personnel (i.e., special requests). Generate, print, and distribute daily and weekly reports. Pre-register designated guests and prepare key packets. Process all guest check-in according to established hotel requirements. Register guests in the computer and generate a registration card. Verify registration card information with guests. Obtain backup information for guests; credit/payment method and input into the system; collect cash when designated. Obtain proper identification for tax-exempt guests and retain a copy. Introduce Bell Person to escort guests and transport their luggage to the room. Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for "walking" guests. Request guest comments on their stay. Handle requests for late checkouts according to established hotel procedures. Conduct group check-ins/outs according to established hotel procedures. Assist all departments in obtaining appropriate information regarding groups' inventory and guest information. Adhere to proper accounting procedures: Process adjustment vouchers, paid-outs, and miscellaneous charges. Make change for guests and cash guests' personal checks/travelers checks. Post charges and settle room accounts. Process all checkouts according to established hotel requirements. Resolve any late charges. Present folio to guests and resolve and dispute charges. Run closing reports count bank at the end of the shift. Complete designated cashier reports Balance and drop receipts. Secure bank. Assist PBX, Concierge, Bell Staff, and Reservations as assigned. Legibly document maintenance needs on work orders and submit them to Engineering - KYC system. Performs other related duties as assigned. Required Skills & Abilities: Ability to focus attention on guest needs, remaining calm and courteous. Excellent written and verbal communication skills. Ability to think clearly, and quickly, maintains concentration, and make concise decisions. Ability to ensure the security of guestroom access. Excellent organizational skills and attention to detail. Proficient in Microsoft Office Suite or similar software. Education & Experience: High school diploma or equivalent is required. A college education or training in the hospitality industry is preferred. Previous experience as a Front Office Receptionist in a luxury market is preferred. Physical Requirements: Prolonged periods of walking, standing, and sitting. Must be able to lift up to 15 pounds at times. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Job DescriptionWelcome to FitLifein Auburn, AL! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all our members and potential new members. We are looking for individuals with contagious personalities, a desire to improve, a passion for fitness, and looking to have a blast at work! Perks of the job: Competitive pay Fast-paced work environment Free gym membership So, who are we looking for? Someone with a certain level of social intelligence You will work with many different personality types with members and staff. You will need to give the greatest care and best attitude to our members Someone who looks forward to maintaining high standards. You work hard and go straight for the goal. You are excited about meeting new people. You have a positive attitude and look forward to helping others.