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Front desk agent jobs in Branson, MO

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  • Branson Reservationist and Administrator

    Discover Branson

    Front desk agent job in Branson, MO

    Branson, MO Travel Reservationist and Administrator Full Job Description Purpose of Position: Assist the Operations Manager in overseeing Guest Services and customer reservations. This position includes answering phone calls, assisting customers, selling tickets, data entering vacation details, reserving shows, hotels and other vacation items. Customer service is our #1 priority - experience the difference working with an A+ rated and BBB Accredited company that began in 1982. Enjoy an extremely experienced leadership team that provides freedom and flexibility to anyone willing to work hard and excel in all aspects of the position. This position offers an hourly wage with aggressive commissions and has potential for salary and incentives. Full benefits available after 60 days - including Major Medical, Dental, Vision, Life, Matching 401k (12 months), special considerations at local attractions, shows and activities. Job Summary for Branson Travel Reservationist and Administrator position: The Quick Job Pitch - This position requires a strong knowledge of Branson, Shows, Atttractions, Things to Do and general sales and booking concepts, as they related to Branson, Missouri. We work hard and thus multi-tasking and ability to be versatile as it relates to Branson vacation booking, timeshare & travel club booking, as well as general understanding of the Branson travel industry. Sky is the limit on the position. Duties & Responsibilities Responsible for assisting the Director of Operations by providing cooperative leadership and managing processes to ensure and maintain all company expectations are met regarding quality, service, profit, and teamwork. Assist in promoting, developing and maintaining a work environment that provides an exceptional Guest service experience for both team members and Guests. Assist with operating Reservations and admin with organization and commitment to excellence. Assists in ensuring all updates and policies are consistently communicated and followed. Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers. Develops strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions. Develops customer profiles and maintains an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenues. Assists in ensuring that customers are 100% satisfied with their vacation experience. Experience, Skills, and Education Requires a knowledge of business leadership etiquette, principles and practices. Requires the ability to speak English and communicate clearly and effectively, both orally and in writing. Effective communication includes the ability to handle team member and guests' issues with finesse and professionalism. Requires ability to relate and interact with people in a warm, friendly and professional manner. Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail. Requires the ability to handle multiple tasks simultaneously and efficiently. Ability to work on at least 1 weekend day Ability to be "on-call". A Desire and Drive to succeed and win the day. Apply in person at the following location: Discover Branson Visitor's Center 1105 W. 76 Country Blvd Branson, MO 65616
    $19k-25k yearly est. 60d+ ago
  • Hampton Inn Branson Hills-Front Desk Agent

    Bryan Properties Group 3.3company rating

    Front desk agent job in Branson, MO

    Job Description Join Bryan Properties Group as a Part-Time Front Desk Agent at Hampton Inn Branson Hills and immerse yourself in a dynamic customer-focused environment in the heart of Branson, MO. This onsite role offers an exciting opportunity to be the face of hospitality, where you'll engage with guests, solve problems, and create memorable experiences. Your role is integral to delivering exceptional service in a fun and energetic atmosphere that values high performance and integrity. With a competitive pay rate of $15.00 per hour, you can enjoy a rewarding work experience while adding value to guests' stays. As a team member you'll be able to enjoy benefits such as Paid Time Off and Employee Discounts. If you're ready to take on a pivotal role in a thriving hotel environment, apply today and become part of a dedicated team that puts customers first! Your day as a Hampton Inn Branson Hills-Front Desk Agent As a new Front Desk Agent at Hampton Inn Branson Hills, you'll be at the forefront of guest interactions, providing a warm welcome and assisting with check-ins and check-outs from 3 PM to 11 PM, with varying days throughout the week. Your daily tasks will include answering guest inquiries, addressing concerns, and maintaining an organized front desk area. You will also be responsible for managing reservations, processing payments, and ensuring that guests have all necessary information for their stay. Expect to work in a fast-paced, energetic environment where no two days are the same. Collaborating with team members and showcasing your problem-solving skills will be essential as you contribute to a customer-centric experience. Embrace the excitement of meeting diverse guests and creating a positive atmosphere in this vibrant hotel setting. Requirements for this Hampton Inn Branson Hills-Front Desk Agent job To excel as a Front Desk Agent at Hampton Inn Branson Hills, you'll need a unique blend of interpersonal skills and a customer-centric mindset. Strong communication abilities are essential, as you'll be engaging with guests from various backgrounds and addressing their needs promptly. Problem-solving skills will enable you to tackle unexpected situations with ease and ensure a smooth experience for visitors. Additionally, a friendly and approachable demeanor is crucial for creating a welcoming environment. Time management skills will help you navigate busy periods efficiently, prioritizing tasks while maintaining attention to detail. Being adaptable and maintaining a positive attitude in a fast-paced setting will contribute to both your success and the overall guest experience. Finally, a genuine passion for hospitality and a willingness to learn will set you apart as a valuable team member in our high-performance culture. Our team needs you! If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
    $15 hourly 20d ago
  • AHR MO Reservations Agent

    American Heritage Companies 4.3company rating

    Front desk agent job in Branson, MO

    Job Details BRANSON, MO Seasonal $15.00 - $20.00 HourlyDescription Division/Department: Branson Scenic Railway/Reservations Job Title: Reservations Agent Reports To: Reservations Manager Non-Exempt/Hourly Classification: Seasonal Compensation: $15 - $20 Job Summary: The Reservations Agent position serves as the initial point of contact for our guests- assisting in providing information about ticket options, departure times, train history and general trip planning to our guests. We seek individuals who are committed to the highest level of customer service, efficient at handling multiple tasks concurrently, and that excel in a fast-paced, fun environment. Essential Duties and Responsibilities: Assist customers with selecting reservations by providing them thorough explanations of departure times, trip options and special offers. Answer questions about the Branson Scenic Railway history, route and ride while offering guidance on appropriate clothing and/or supplies guests should bring when booking a trip. Work in ticket window to assist guests, sell tickets, provide will-call bookings. Process reservation requests made in person, via phone or online through the company ticket software. Assist with stocking of brochures or other marketing materials within the depot. Other duties as assigned. Qualifications Education, Skill & Experience: Strong computer skills and ability to multitask, required Experience working in reservations, call-centers, hotel or other related fields strongly preferred Commitment and proven record of providing high customer-service to varied clientele a must Ability to work in fast-paced environment, in close quarters, and among large staff Cash handling experience with a focus on accuracy, required Work Environment: Standing, sitting for 8 to 10 hours per shift Walking in and around industrial/railroad environment on uneven surfaces Occasional bending, twisting, lifting up to 25 pounds
    $23k-26k yearly est. 60d+ ago
  • Hotel Front Desk Agent

    Best Western Branson Inn and Conference Center 3.9company rating

    Front desk agent job in Reeds Spring, MO

    Essential Purpose: To be responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services Essential Duties: Respond and follow-through with all guest needs and requests in a timely and professional manner. To follow all specified procedures to properly conduct Front Desk business, including registering guests and assigning rooms; completing group pre-registrations and key packets; blocking room assignments and reservations; pre-registering VIP's, comp rooms, and special attention guests; processing adjustments and check-outs; answering telephones; handling cash and credit card transactions; handling mail and messages for guests; and transferring all necessary information to the next shift. To be completely familiar with all hotel information necessary to increase revenues and enhance customer satisfaction, including current special rates and restrictions; types and locations of rooms and suites available; and services, costs, hours, and location of all hotel amenities, facilities, and outlets. To actively promote guest use of hotel services and facilities. To be familiar with general information about other Pechanga properties such as RV Resort and shuttling services To develop and maintain a working knowledge of the local area, to be able to provide hotel guests, as requested, with information regarding location, cost, and hours of operation of local services, facilities, and points of interest. To satisfactorily resolve guest issues, referring to Front Desk leadership as needed; following up with guests to ensure satisfaction Be familiar with guest billing and reaching out to guests when payment is needed Be completely familiar with hotel emergency procedures, and provide calm, reassuring assistance to guests and fellow employees in the event of an emergency. Monitor cleanliness and appearance of the lobby area, including pool, fitness center, lobby patio, and lobby restrooms; immediately reporting deficiencies to Front Desk management. To communicate with Housekeeping, as needed to ensure timely delivery of guests' luggage and other guest deliveries To manage labor according to budget and business needs. To be aware of arriving VIP's and special requests, and personally ensure their proper handling. To provide showrooms for the use of Front Desk, Reservations, and Sales teams. To assist Front Desk staff, as needed, to satisfactorily resolve guest issues, referring to Front Desk Manager as needed. Follow all specifications to properly handle credit transactions and maintain credit balances. Reaching out to guest if card declines. Follow all regulations to safe-guard guest valuables, including promoting the use of in room safes. Upsell additional facilities and services, when appropriate To follow all policies and procedures of the Front Desk department and Temecula Creek Inn. To immediately report all suspicious occurrences and hazardous conditions. To maintain the cleanliness and safety of work areas at all times. To practice safe work habits at all times, to avoid injury to self and others. To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment. To attend all mandatory meetings, as directed. To perform other tasks, including cross-training, as directed. Requirements Knowledge + Education: High school diploma or equivalent required. English fluency required. Must have minimum one year experience in same position at a hotel of comparable quality. Strong basic math skills required. Must have some computer experience. Must display knowledge of currently accepted business telephone etiquette. Skills: Detail oriented. Organized and efficient. Learns quickly. Safety minded. High quality standards for production and service. Diplomatic and calm. Strong verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable. Physical Demands: Stands and walks short distances throughout shift. Must be able to stand for long periods of time. Bends, stoops, and reaches to perform routine job tasks. Heavy daily use of phones, throughout shift. Occasionally required to handle and move objects weighing up to 75 lbs. over short distances.
    $25k-29k yearly est. 30d ago
  • Front Desk Agent for Element - Springfield, MO

    Midas Hospitality 3.9company rating

    Front desk agent job in Springfield, MO

    Front Desk Agent - Element Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Element in Springfield, MO. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. What You Will Be Doing: Greets, registers, and assigns rooms to guests. Issues room key and gives directions. Sorts incoming mail and faxes for guests. Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions. Keeps records of room availability and guests' accounts. Computes bill, collects payment, and makes change for guests. Makes, confirms, and cancels reservations. The Ideal Candidate: Previous experience as a Front Desk Agent is preferred Experience in a customer service industry is required About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams . That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: ************************ We offer a range of benefits including, but not limited to: Growth and development tools and access to learning Robust PTO policies Medical/Dental/Vision Coverage 401k matching Employee Assistance Program Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.
    $26k-30k yearly est. 60d+ ago
  • Front Desk Agent - PM Shift

    HCW Hospitality

    Front desk agent job in Branson, MO

    Full-time, Part-time Description At HCW Hospitality, we believe first impressions set the tone for a memorable stay. As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile. You'll manage check-ins and check-outs, respond to guest inquiries, and handle reservations, all while creating a seamless and enjoyable experience for every guest. WHAT YOU'LL DO As a Front Desk Agent at HCW Hospitality, you'll be at the heart of our guest experience. In this role, you will: Greet and welcome guests with enthusiasm, ensuring a smooth check-in and check-out process. Handle guest inquiries, reservations, and room assignments with accuracy and attention to detail. Provide exceptional service by anticipating guest needs and responding to requests promptly and courteously. Manage the daily operations of the front desk, including processing payments and balancing accounts. Stay informed about hotel services, amenities, and local attractions to provide personalized recommendations. Collaborate with team members across departments to ensure a seamless guest experience. Take on additional duties as assigned by management to support the smooth operation of the hotel. WHAT YOU BRING We're looking for someone who is passionate about hospitality and thrives in a dynamic, fast-paced environment. To succeed in this role, you'll need: A warm, welcoming demeanor with excellent communication and interpersonal skills. Experience in hospitality or customer service is a plus. Strong problem-solving abilities and a proactive approach to guest service. The ability to multi-task and remain composed under pressure. Proficiency in basic computer skills and familiarity with hotel management software is preferred. A team-player mentality with a commitment to providing exceptional guest experiences. JOIN HCW HOSPITALITY At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count. Build your future with us at HCW Hospitality, where excellence isn't just expected-it's celebrated. We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Salary Description 16.00/hour
    $24k-29k yearly est. 60d+ ago
  • Resort Front Desk Agent (PM)- FQ2

    Lemonjuice Solutions

    Front desk agent job in Branson, MO

    Looking for a dedicated, team-oriented candidate to join our Front Desk team at our French Quarter II property in Branson, Missouri! Work Type: Full-time, year-round. Work Hours: 1:30PM-10PM. Work Schedule: 40 hours a week. Must be available to work on the weekends (both Saturdays and Sundays). Robust benefits package available. Position Summary: Processes all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secures payment; activate/reissue room keys. Ensures rates match established codes, and document exceptions. Communicates to appropriate staff when guests are waiting for an available room. Advises guest of messages. Clears departures in computer system. Coordinates with Housekeeping to track room status and guest concerns. Files guest paperwork or documentation. Operates telephone switchboard station. Runs and checks daily reports, contingency lists, and credit card authorization reports. Supplies guests with directions and information. Answers, records, and processes all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Counts and secures bank at beginning and end of shift. Processes all payment types, vouchers, paid-outs, charges, and provide change. Reports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates. Comply with quality assurance expectations and standards. Perform other reasonable job duties as requested by Supervisors. Key Duties/Accountabilities Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call. Speaks to guests and co-workers using clear, appropriate, and professional language. Discusses work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Talks with and listens to other associates to effectively exchange information. Exchanges information with other associates using electronic devices (e.g., pagers and two-way radios, email). Activates room keys using electronic key machine and reissue new room keys to guests as necessary (e.g., lost key) by verifying guest identity and using electronic key machine. Ensures rates match market codes and that any exceptions are documented and include an explanation. Secures valid form of payment (e.g., credit card, cash) prior to issuing room key. Processes all guest check-ins by confirming reservations in computer system verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Processes all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guest's stay. Accommodates requests for room changes when possible. Communicates to appropriate staff that there are guests that are waiting for an available room. Verifies and adjusts billing for guests. Sets up accurate accounts for each guest upon check-in according to their requirements (i.e., shares, separate room/tax/incidentals, comp). Assigns room according to guest request and preferences whenever possible. Informs guest of any messages (e.g., voicemail, mail, faxes) received for them and send to room if required. Keeps track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping. Clears departures in computer system to document that rooms are no longer occupied. Coordinates with Housekeeping to track readiness of rooms for check-in and to report guest concerns. Reviews requests for late check-outs and approve according to occupancy. Files guest paperwork or documentation. Preferred Qualifications ** Kindly be advised that all educational credentials listed on your resume will be subject to verification and validation. ** High school diploma or G.E.D.; or one year of related experience and/or training; or equivalent combination of education and experience Vocational School Degree or Business Certification. Company Culture Celebrate Success Strive for Excellence Seek to Understand Adapt Quickly Tell the Truth Change Champions Human Centric #ZR
    $24k-29k yearly est. 60d+ ago
  • Administrative Hearings Clerical Associate

    The Agency 4.1company rating

    Front desk agent job in Springfield, MO

    Class Title: OFFICE ASSOCIATE - 30015 Skill Option: None Bilingual Option: None Salary: Anticipated Starting Salary $4004/month; Full Salary Range $4004-$5245/month Job Type: Salaried Category: Full Time County: Sangamon Number of Vacancies: 1 Bargaining Unit Code: RC014 Clerical Employees, AFSCME Merit Comp Code: This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Overview The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Administrative Hearings Clerical Associate. Under direction, this position will perform a variety of complex, specialized confidential clerical duties. Utilizing DOS, Microsoft Office, Adobe, and Rapid Redact software, this position will review and redact confidential child abuse/neglect “indicated” CANTS investigations for appeals on a daily basis. The position will also enter and log incoming narrative reports and files in corresponding folders of appellants and in computer software data entry systems. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department's operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois. Essential Functions Serves as Administrative Hearings Clerical Associate Enters and logs incoming narrative reports and files in corresponding folders of appellants and in computer software data entry systems Establishes and maintains electronic filing system to ensure that information is readily available for reference/viewing Data enters appeal responses pertaining to the tracking of Appeal Child Abuse/Neglect files Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of high school Requires 2 years of office experience Conditions of Employment Requires ability to pass a background check All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description About the Agency DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus. As a State of Illinois Employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance 3 Paid Personal Business Days annually 12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Federal Public Service Loan Forgiveness Program eligibility GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only) For more information about our benefits please follow this link: ********************************************************* Work Hours: Monday-Friday 8:30am-5:00pm Work Location: 1 N Old State Capitol Plz Springfield, IL 62701-1323 Agency Contact: Lily Koehl Email: ************************** Posting Group: Office & Administrative Support PUC#: 90683149 This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs). APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com - click “Application Procedures” in the footer of every page of the website. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: ****************************** ***************************
    $4k-5.2k monthly Easy Apply 60d+ ago
  • Front Desk Agent

    Prime, Inc. 4.6company rating

    Front desk agent job in Springfield, MO

    The Oasis Hotel & Convention Center is currently seeking career driven individuals who are committed to providing a memorable experience to our guests. Our award winning hotel is a full service property, offering 173 guest rooms along with over 30,000 square feet of meeting and conference space. Housed within the Oasis, you will find Fire & Ice Restaurant & Bar, featuring Springfield's only ice bar. The Oasis Hotel & Convention Center is a property structured upon our core values: Passion- Passionate about who we are and what we do Respect- Mutual respect and appreciation for our associates and guests Extreme Service- We strive to be proactive and go above and beyond for our guests to have a positive and memorable experience. Family & Community- All associates and guests are in the family. We desire to give back to the community and to each other. Innovation & Uniqueness- We desire to be a true oasis in the region and embrace our identity. Honesty & Integrity- We believe in being truthful and transparent, while maintaining professionalism, to our associates and guests in all situations, even when the situation is difficult. Responsibilities The Guest Service Agent is responsible for providing our guests with extreme guest service, efficient and effective registration and billing services in a professional, friendly manner. Responsibilities: Greets guests in a friendly and professional manner Engage each guest and listen attentively to their request. Resolve in a timely manner. Perform accurate check -ins and check-outs of guests daily Answer the telephone in a timely and professional manner Make reservations both over the phone and in person Run daily reports to check reservations for accuracy and identify any special requests Responsible for cash float throughout shift and ensures cash drawer balances correctly at the end of shift Anticipate and address guest's service needs Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Lean and adhere to all fire and emergency procedures, to ensure guest safety and security. Participates in evacuation if necessary. Qualifications Requirements: Experience in Guest Services, with a strong knowledge of Springfield and surrounding areas. Excellent communication, guest service and time management skills Must be able to organize, plan ahead and manage workload. Ability to work effectively in a fast-paced and multi-tasked environment. Knowledge of the hotel industry beneficial Excellent computer skills, specifically in Microsoft Office. OPERA operating system experience beneficial Must be able to work calmly in a faced paced environment. Must be a clear thinker, remaining calm and resolving problems using good judgement Work cohesively with co-works as part of a team Must have a positive and professional upbeat personality with a desire to deliver extreme customer service to our guests. Will work a varied schedule to include days, nights and weekends as well as holidays. Weekends are required Physical Requirements: This position requires constant standing and walking. Must have the ability to remain in a stationary position for partial/ all shifts. Candidate must be able to lift and carry up 5lbs. Candidate must be able to pass a job specific post-offer physical prior to beginning employment with Oasis Hotel. Working Environment Indoor working conditions in fast paced environment.
    $27k-30k yearly est. Auto-Apply 40d ago
  • Guest Services Agent - Dolly Parton's Stampede Dinner Attraction

    Dolly Partons Stampede Branson

    Front desk agent job in Branson, MO

    Job Description PURPOSE OF POSITION: To provide all guests with a positive interactive experience that exceeds their expectations in friendliness, cleanliness, customer service, and information that sets the stage for their total experience. Provide a clean, friendly and safe visit. Available to work a varied scheduled of: Weekends, Evenings and Holidays ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Ability to sell tickets and pre-sells, describe product accurately, ability to close the sale. Must have excellent telephone presentation skills for guest contact, must have "sale-ability". Must be willing to cross train in all areas of the guest service department. Adhere to all rules and regulations governing the handling of money and security. Report to work as scheduled and take meal breaks as assigned on a timely basis. Attend scheduled meetings. Exhibit a positive, courteous attitude to all guests and fellow employees at all times. Proper and efficient set up of assigned workstation. Cooperating with the Administrative Office personnel and other departments to ensure the efficient overall operation of our facility. Understand and promote the goals of Guest Service. Must work at a rapid pace. Must get along well with guests and fellow employees and maintain a professional business relationship at all times. Must help in other areas/departments as requested by management. Ability to stand for period of time covering Gift Shop and Box Office. Must maintain a regular and reliable level of attendance at the job.
    $23k-28k yearly est. 23d ago
  • Resort Front Desk- Evening Shift

    Still Waters Resort 3.5company rating

    Front desk agent job in Branson, MO

    Become the Heart of Still Waters: Evening Guest Services Representative Do you have a passion for creating memorable guest experiences? Are you a warm and welcoming individual with a knack for hospitality? Still Waters Lakefront Resort, a beloved family-owned haven for 45 years, is seeking an enthusiastic Evening Guest Services Representative to join our family! Be the first and last impression for our guests, creating magical moments from check-in to check-out. Why Still Waters is the Perfect Place for You: A Legacy of Warmth: Join a 45-year legacy of hospitality where you'll be more than just an employee - you'll be part of our family. A Stunning Workplace: Imagine coming to work every day in a beautiful lakeside setting. It's not just a job; it's an experience! Grow With Us: We're committed to nurturing your growth and development. Your voice matters here, and we'll support you every step of the way. Competitive Rewards: We offer top-notch benefits, competitive pay, and bonus opportunities to recognize your hard work and dedication. What You'll Do: Create Magical First Impressions: Greet guests with a genuine smile and provide a seamless and welcoming check-in experience. Be the Local Expert: Share your knowledge of our resort, rooms, rates, and amenities, making each guest feel valued and informed. Manage Reservations Like a Pro: Handle phone and online bookings with accuracy and efficiency. Turn Challenges into Opportunities: Address guest concerns with empathy and a positive problem-solving approach. Teamwork Makes the Dream Work: Collaborate seamlessly with our housekeeping and maintenance teams to ensure pristine and inviting guest rooms. Enhance the Experience: Intuitively recommend additional services and room upgrades to elevate our guests' stays. What We're Looking For: A Natural People Person: Your passion for customer service shines through in every interaction. Hospitality Experience: Familiarity with hotel/resort operations, including front desk, customer service, and reservations is highly desired. A Positive Problem-Solver: You approach challenges with a can-do attitude and a friendly smile. Highly Organized: Your attention to detail ensures smooth and efficient operations. A True Team Player: You thrive in a collaborative environment and enjoy working towards shared success. Our Commitment to You: A Supportive Family Atmosphere: We treat each other like family, because that's what we are. Competitive Compensation & Benefits: We value your contributions and offer a comprehensive package to reflect that. Opportunities for Growth: We're invested in your future and provide opportunities for learning, growth, and career advancement. Ready to embark on a rewarding journey? Apply now and become a part of the Still Waters family! We can't wait to welcome you! Evening shift offers shift differential pay. Enquire about it in your interview!
    $23k-29k yearly est. 60d+ ago
  • FRONT DESK GUEST SERVICE AGENT FT

    OLS Hotels & Resorts 4.2company rating

    Front desk agent job in Branson, MO

    About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: Responsible for greeting and registering guests, providing excellent guest service, and settling the guest's account upon completion of their stay. The Front Desk Agent normally works a regular front desk shift but may be asked and assigned another shift due to work needs. SCOPE OF WORK + TEAM * Reports to the Front Office Manager/Night Manager and Supervisors * Supports the front office team, sales team and guest experience RESPONSIBILITIES * Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties. * Possesses knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times. * Pre-register, block reservations and take same day reservations, when necessary, cancel room reservation according to cancellation guidelines. * Process guest check-ins by confirming reservations and review all noted information. Guest(s) without reservations can be sold an agreed upon room type. Register guest in OPERA, generate registration card and verify registrations with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them. * Communicate services and amenities of the hotel to guests. * Maintain guest history files. * Set-up accurate accounts for each guest in accordance to their requirements, i.e. separate room/tax/incidentals, comp. * Maintain, monitor and balance room availability for any given day. * File registration cards and vouchers by room number. * Handle VIP and upgraded accommodations * Assist and process overbooked or "walked' guests. * Assist and provide room change accommodations. * Documents all guest requests, complaints, or problems. * Resolve guest complaints to ensure guest satisfaction. * Maintain organized and clean work area with necessary supplies. * Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times. * Meet with FOM/Supervisor daily to review assignments and priorities. * Communicate with prior shift's Front Desk Agent to review all follow-up items. * Answer department telephone within 3 rings, correct greeting, and proper etiquette. * Take and relay messages accurately, completely, and promptly.
    $25k-30k yearly est. 4d ago
  • Guest Service Agent

    Drury Hotels 4.4company rating

    Front desk agent job in Springfield, MO

    Starting at $16.01! Property Location: 2715 N. Glenstone - Springfield, Missouri 65803You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 What you will do: Serve as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. Assist guests in a friendly, efficient, courteous, and professional manner. Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you: With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly, highly organized communicators and multitaskers with these qualifications. Warm and friendly manner in relating to and interacting with the public Demonstrated attention to detail while handling multiple tasks simultaneously Familiarity with handling money, making change, and using office machines in day-to-day activities Ability to speak and receive direction (written and verbal direction) in English Willingness and ability to work alone as scheduled Rise. Shine. Work Happy.Hiring Immediately! At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE Explore Our Culture Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call ************ or email **************************.
    $21k-25k yearly est. Easy Apply 60d+ ago
  • Receptionist - Part Time

    Lutheran Child and Family Services of Illinois 4.1company rating

    Front desk agent job in Springfield, MO

    Job Title: Receptionist Exempt/Non-exempt: NON-EXEMPT Immediate Supervisor: Office Supervisor Salary Range: $16-$18 Essential Functions: 1. Primarily responsible for administrative support such as data entry, scanning documents, managing incoming and outgoing mail, including sorting, distributing, and organizing documents. Welcomes and greets visitors, guests, clients, and employees with a warm and professional demeanor. 2. Establishes and maintains systems for assigned programs that: collect data on clients, services and outcomes; tracks related expenses and program statistics; and maximizes utilization of PC based systems. 3. Filing physical and electronic documents by sorting files alphabetically and according to content, dates, significance, etc. Prepares documents and files for audit purposes, ensuring accurate and timely submissions. 4. Handle confidential information with discretion. 5. Answer and direct incoming phone calls, ensuring accurate and timely routing to appropriate individuals or departments. Schedule appointments and meetings, coordinating with team members to find suitable times and notify participants of any changes 6. Order office supplies and ensures appropriate and timely distribution. 7. Assist with new employee onboarding including ordering ID's/ business cards and ensuring all necessary items are provided. 8. Regularly assist office supervisor with relevant tasks as assigned. Keep supervisor informed of issues related to their area of responsibility 9. Facilitates posting communications for direct service staff, administrative staff and clients. 10. Receive and log donations and provide timely acknowledgement response. 11. May assist with Volunteers. Knowledge and Ability Requirements: • Proficient in Microsoft Office Suite Understands office systems and procedures. • Knowledge of office professional conduct and professional presentation of self. • Excellent Customer Service approach with the ability to effectively communicate with both clients and staff. • Ability to work independently, multi-task and ensure accuracy in meeting deadlines. Ability to respond to the changing demands of the office and be flexible. Education and Experience: High School diploma required with an associate or bachelor's Degree preferred. Experience as a receptionist or in a customer-facing role is preferred. Additional training in office skills preferred. And must demonstrates excellent customer service. Must have excellent attention to detail including the ability to work with numbers/statistics. Exceptional organizational and multitasking abilities. Strong interpersonal skills and the ability to interact with individuals at all levels. Must provide timely responses to requests from supervisor, staff, and external inquiries. Physical Demands and Other Requirements: To perform this job successfully, an individual must be able to perform the essential duties listed in the job description satisfactorily. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel objects, or controls; reach with hands and arms. Capable of operating standard office equipment, including a computer and keyboard, calculator, typical business machines such as a fax machine and copier. The employee must occasionally lift and/or move up to 20-30 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee is required to have valid driver's license, auto insurance and must be able to safely operate a motor vehicle. The work environment characteristics include a noise level which is usually low to moderate. Position Responsibilities/Program Execution and Decision Making: • Diversity and Inclusion/Professionalism: In all aspects of their work presents as a role model to others, behaving in a way which actively supports LCFS as a welcoming community, promotes diversity and inclusion in the workplace and collaborates with others to further equity and dismantle barriers to a more inclusive experience of community. Participates in annual professional development and/or advocacy regarding inclusion. • Ethical Conduct: Follows all ethics policies and procedures related to program execution and decision making as defined by the agency as well as any related professional licensing, regulatory or accrediting body. Maintain confidentiality of client, staff, and agency information. Reports any known or suspected breaches of confidentiality in accordance with policy. Reports possible misconduct or relevant errors/ oversight in a timely manner and responsibly addresses related issues with chain of command. • Communication/Interpersonal Skills: Consistently conveys clear, accurate, timely, and respectful communication appropriate for the situation. Informs appropriate management staff when incident occurs or a crisis situation. Maintains professional boundaries with clients/residents, staff, interns, volunteers, and vendors. Able to successfully share skills and concepts with others and works effectively with others under time and environmental pressures. • Safety and Agency Resource Utilization: Demonstrates sound judgement and foresight in safety awareness and in daily work. Notifies, in a timely manner, the supervisory chain of any incidents or circumstances that need attention. Report all suspicions or allegations of abuse immediately to their supervisor. Ensures appropriate utilization of materials and resources and minimizes waste. • Other Responsibilities: All other tasks and responsibilities as assigned. LCFS is an Equal Opportunity Employer
    $16-18 hourly 25d ago
  • Front Desk Associate

    Atrium Hospitality 4.0company rating

    Front desk agent job in Springfield, MO

    Hotel : Springfield Courtyard3527 West KearneySpringfield, MO 65803Full time Compensation Range : $15.30 - $16.07 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning - 40% of our management hires are internal promotions! Invest in Your Future - 401(k) plan with company match. Comprehensive Health Coverage - Medical, dental, and vision insurance options. Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact - Make a difference through Atrium's community service and volunteer programs. Job Description What You Will Do Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm. Support and train new front desk team members-you're the friendly coach they'll thank later. Resolve guest issues quickly and professionally (bonus points if they leave smiling). Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready. What We Are Looking For Customer service experience - You've got the people skills and patience to keep things running smoothly. Experience in hospitality or leadership (preferred) - This isn't your first rodeo, and it shows. High school diploma or equivalent - Because communication, math, and common sense are key. Tech savvy enough to use hotel systems with confidence - No one wants to be stuck at the front desk with a frozen screen. Able to lift 50 lbs and stay on your feet - This role keeps you moving, literally. Why Atrium: Hear it from Maria O. : For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road. ___________________________________________ Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: ************************************************
    $15.3-16.1 hourly 25d ago
  • Receptionist (TBC Harrison)

    Medical Associates of NWA

    Front desk agent job in Harrison, AR

    The receptionist performs various duties associated with routine patient encounters, maintains positive relationships with patients, family members, visitors and fellow employees. The Breast Center is seeking a friendly, helpful receptionist candidate to join their team. The position is designated for Harrison, Arkansas location. Assignments may include training or coverage at the other TBC locations. Bilingual preferred. About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women's health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare. What We Offer At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits on the first day following 60 days of continuous employment. Below are some of our various benefit offerings: Comprehensive Benefits - Medical & dental 401(K) match and profit sharing Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment Employer paid life, long-term & short-term disability benefits Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, and many more! One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics How to Apply To apply for a position at any MANA Clinic, you must complete a MANA employment application. Applicants may list the position(s) they are interested in applying on the application and only need to complete one application. Applications are reviewed by the Human Resources Department at the MANA Administrative Office and are shared with the clinic managers. Applications are kept in our database for managers to review for six (6) months. MANA is an equal opportunity employer. Responsibilities Manage all phases of the patient encounter Open the department on time Monitor lobby and assist patients and/or visitors as needed Maintain the flow of the clinic by monitoring patient progress towards readiness Qualifications High school diploma or GED 7 - 11 months related experience and/or training
    $21k-27k yearly est. Auto-Apply 8d ago
  • Receptionist (TBC Harrison)

    Nwa Recycles

    Front desk agent job in Harrison, AR

    The receptionist performs various duties associated with routine patient encounters, maintains positive relationships with patients, family members, visitors and fellow employees. The Breast Center is seeking a friendly, helpful receptionist candidate to join their team. The position is designated for Harrison, Arkansas location. Assignments may include training or coverage at the other TBC locations. Bilingual preferred. About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women's health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare. What We Offer At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits on the first day following 60 days of continuous employment. Below are some of our various benefit offerings: Comprehensive Benefits - Medical & dental 401(K) match and profit sharing Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment Employer paid life, long-term & short-term disability benefits Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, and many more! One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics How to Apply To apply for a position at any MANA Clinic, you must complete a MANA employment application. Applicants may list the position(s) they are interested in applying on the application and only need to complete one application. Applications are reviewed by the Human Resources Department at the MANA Administrative Office and are shared with the clinic managers. Applications are kept in our database for managers to review for six (6) months. MANA is an equal opportunity employer. Responsibilities Manage all phases of the patient encounter Open the department on time Monitor lobby and assist patients and/or visitors as needed Maintain the flow of the clinic by monitoring patient progress towards readiness Qualifications High school diploma or GED 7 - 11 months related experience and/or training
    $21k-27k yearly est. Auto-Apply 9d ago
  • Receptionist

    MGM Healthcare

    Front desk agent job in Springfield, MO

    At Spring Valley Health & Rehabilitation Center, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Spring Valley Health & Rehabilitation Center partners with a vast network of skilled nursing centers across 3 states to support our small team environment of caring professionals with the resources and benefits of a large enterprise. Your legacy of excellence begins when you join us at Spring Valley Health & Rehabilitation Center. Pay, Benefits and Perks of Receptionist: * Competitive Pay Based on Experience * Paid time off (PTO+) added to your balance after 30 days of employment; immediately accrue more PTO as you work! (full-time only) * Earn PTO+ for every quarter of perfect attendance (full-time only) * 6 Observed Holidays + 1 Floating Holiday * Up to $5,000 per in tuition/education reimbursement per calendar year for approved program of study * Take home up to 75% of your net earned wages at the end of every shift * 401(k) Retirement plan with company-matched contributions after 1 year of employment * Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time employees * Have fun with contests and employee appreciation events every month Essential Functions of Receptionist: * Answer and route incoming calls, taking messages as necessary * Greet and direct visitors in a courteous and professional manner * Send and receive/route incoming faxes * Responsible for outgoing mail and sorting/routing incoming mail * Maintain fax and postage machines * Data entry as assigned * Miscellaneous filing * Covid Testing and Covid Testing Logs Qualifications of Receptionist: * High school diploma or general equivalency is required * 3-5-years of experience in Office Management and Bookkeeping is preferred * Candidates must maintain a working email address and phone number for employer communication. * Good interpersonal and organizational skills * Type as least 50 WPM * Operate multi-line telephone system and paging system * Excellent communication skills * Neat in appearance and well-groomed * Positive attitude, friendly demeanor and stellar customer service is required EEO Statement: Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees' legally-protected characteristics ("protected class") including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.
    $24k-31k yearly est. 16d ago
  • Receptionist

    Select Medical Corporation 4.8company rating

    Front desk agent job in Ozark, MO

    Hospital Name: CoxHealth Rehabiliation Hospitalpartnership with Select MedicalPosition: ReceptionistLocation: Ozark, MissouriSchedule: Per DiemCompensation: supports our brand-new IRH hospital opening in January 2026! A partnership between CoxHealth and Select Medical, our 63-bed medical rehabilitation hospital serves patients in Southwest Missouri. Our Inpatient Rehabilitation Hospital is committed to providing exceptional and compassionate care to best address the medical, physical, emotional, and vocational challenges for individuals with brain injuries, spinal cord injuries, neurological disorders, orthopedic issues, amputation, and multiple traumas. Why Join Us: * Start Strong: Extensive orientation program to ensure a smooth transition into our setting. * Opportunity for Advancement: Demonstrate your skills and dedication which could lead to potential full-time opportunities * Foster Well-being: We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time/Per Diem positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees. * Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care Responsibilities * Responsible for screening visitors to the appropriate location ensuring security to the building. Ensures/informs all visitors sign in and wear a visitor's pass when entering the building supplied by the receptionist. * Responsible for daily coverage for the admissions coordinator during breaks and various times when required. Connects/transfers calls to the appropriate party and performs overhead paging. * Notifies the admissions coordinator when a customer requests a tour of our facility. * Responsible for obtaining wheelchairs for patients. * Responsible for reporting to facilities any unusual behavior in the lobby/parking area. * Notifies nursing when gifts for patients arrive in order for the gifts to be delivered to patients timely. * Postmarks all outgoing mail and distributes all incoming mail. * Logs all incoming job applications. Qualifications Minimum Qualifications * High school diploma or equivalent is required Preferred Qualifications * Previous receptionist experience preferred Additional Data Equal Opportunity Employer/including Disabled/Veterans
    $27k-32k yearly est. Auto-Apply 4d ago
  • Receptionist - Part Time

    Lutheran Child and Family Services of Illinois 4.1company rating

    Front desk agent job in Springfield, MO

    Job Title: Receptionist Exempt/Non-exempt: NON-EXEMPT Immediate Supervisor: Office Supervisor Salary Range: $16-$18 Essential Functions: 1. Primarily responsible for administrative support such as data entry, scanning documents, managing incoming and outgoing mail, including sorting, distributing, and organizing documents. Welcomes and greets visitors, guests, clients, and employees with a warm and professional demeanor. 2. Establishes and maintains systems for assigned programs that: collect data on clients, services and outcomes; tracks related expenses and program statistics; and maximizes utilization of PC based systems. 3. Filing physical and electronic documents by sorting files alphabetically and according to content, dates, significance, etc. Prepares documents and files for audit purposes, ensuring accurate and timely submissions. 4. Handle confidential information with discretion. 5. Answer and direct incoming phone calls, ensuring accurate and timely routing to appropriate individuals or departments. Schedule appointments and meetings, coordinating with team members to find suitable times and notify participants of any changes 6. Order office supplies and ensures appropriate and timely distribution. 7. Assist with new employee onboarding including ordering ID's/ business cards and ensuring all necessary items are provided. 8. Regularly assist office supervisor with relevant tasks as assigned. Keep supervisor informed of issues related to their area of responsibility 9. Facilitates posting communications for direct service staff, administrative staff and clients. 10. Receive and log donations and provide timely acknowledgement response. 11. May assist with Volunteers. Knowledge and Ability Requirements: • Proficient in Microsoft Office Suite Understands office systems and procedures. • Knowledge of office professional conduct and professional presentation of self. • Excellent Customer Service approach with the ability to effectively communicate with both clients and staff. • Ability to work independently, multi-task and ensure accuracy in meeting deadlines. Ability to respond to the changing demands of the office and be flexible. Education and Experience: High School diploma required with an associate or bachelor's Degree preferred. Experience as a receptionist or in a customer-facing role is preferred. Additional training in office skills preferred. And must demonstrates excellent customer service. Must have excellent attention to detail including the ability to work with numbers/statistics. Exceptional organizational and multitasking abilities. Strong interpersonal skills and the ability to interact with individuals at all levels. Must provide timely responses to requests from supervisor, staff, and external inquiries. Physical Demands and Other Requirements: To perform this job successfully, an individual must be able to perform the essential duties listed in the job description satisfactorily. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel objects, or controls; reach with hands and arms. Capable of operating standard office equipment, including a computer and keyboard, calculator, typical business machines such as a fax machine and copier. The employee must occasionally lift and/or move up to 20-30 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee is required to have valid driver's license, auto insurance and must be able to safely operate a motor vehicle. The work environment characteristics include a noise level which is usually low to moderate. Position Responsibilities/Program Execution and Decision Making: • Diversity and Inclusion/Professionalism: In all aspects of their work presents as a role model to others, behaving in a way which actively supports LCFS as a welcoming community, promotes diversity and inclusion in the workplace and collaborates with others to further equity and dismantle barriers to a more inclusive experience of community. Participates in annual professional development and/or advocacy regarding inclusion. • Ethical Conduct: Follows all ethics policies and procedures related to program execution and decision making as defined by the agency as well as any related professional licensing, regulatory or accrediting body. Maintain confidentiality of client, staff, and agency information. Reports any known or suspected breaches of confidentiality in accordance with policy. Reports possible misconduct or relevant errors/ oversight in a timely manner and responsibly addresses related issues with chain of command. • Communication/Interpersonal Skills: Consistently conveys clear, accurate, timely, and respectful communication appropriate for the situation. Informs appropriate management staff when incident occurs or a crisis situation. Maintains professional boundaries with clients/residents, staff, interns, volunteers, and vendors. Able to successfully share skills and concepts with others and works effectively with others under time and environmental pressures. • Safety and Agency Resource Utilization: Demonstrates sound judgement and foresight in safety awareness and in daily work. Notifies, in a timely manner, the supervisory chain of any incidents or circumstances that need attention. Report all suspicions or allegations of abuse immediately to their supervisor. Ensures appropriate utilization of materials and resources and minimizes waste. • Other Responsibilities: All other tasks and responsibilities as assigned.
    $16-18 hourly 60d+ ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Branson, MO?

The average front desk agent in Branson, MO earns between $22,000 and $32,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Branson, MO

$26,000

What are the biggest employers of Front Desk Agents in Branson, MO?

The biggest employers of Front Desk Agents in Branson, MO are:
  1. Best Western Premier the Central Hotel & Conference Center
  2. Bryan Properties
  3. HCW Hospitality
  4. Lemonjuice Solutions
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