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Front desk agent jobs in Branson, MO

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  • Branson Reservationist and Administrator

    Discover Branson

    Front desk agent job in Branson, MO

    Branson, MO Travel Reservationist and Administrator Full Job Description Purpose of Position: Assist the Operations Manager in overseeing Guest Services and customer reservations. This position includes answering phone calls, assisting customers, selling tickets, data entering vacation details, reserving shows, hotels and other vacation items. Customer service is our #1 priority - experience the difference working with an A+ rated and BBB Accredited company that began in 1982. Enjoy an extremely experienced leadership team that provides freedom and flexibility to anyone willing to work hard and excel in all aspects of the position. This position offers an hourly wage with aggressive commissions and has potential for salary and incentives. Full benefits available after 60 days - including Major Medical, Dental, Vision, Life, Matching 401k (12 months), special considerations at local attractions, shows and activities. Job Summary for Branson Travel Reservationist and Administrator position: The Quick Job Pitch - This position requires a strong knowledge of Branson, Shows, Atttractions, Things to Do and general sales and booking concepts, as they related to Branson, Missouri. We work hard and thus multi-tasking and ability to be versatile as it relates to Branson vacation booking, timeshare & travel club booking, as well as general understanding of the Branson travel industry. Sky is the limit on the position. Duties & Responsibilities Responsible for assisting the Director of Operations by providing cooperative leadership and managing processes to ensure and maintain all company expectations are met regarding quality, service, profit, and teamwork. Assist in promoting, developing and maintaining a work environment that provides an exceptional Guest service experience for both team members and Guests. Assist with operating Reservations and admin with organization and commitment to excellence. Assists in ensuring all updates and policies are consistently communicated and followed. Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers. Develops strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions. Develops customer profiles and maintains an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenues. Assists in ensuring that customers are 100% satisfied with their vacation experience. Experience, Skills, and Education Requires a knowledge of business leadership etiquette, principles and practices. Requires the ability to speak English and communicate clearly and effectively, both orally and in writing. Effective communication includes the ability to handle team member and guests' issues with finesse and professionalism. Requires ability to relate and interact with people in a warm, friendly and professional manner. Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail. Requires the ability to handle multiple tasks simultaneously and efficiently. Ability to work on at least 1 weekend day Ability to be "on-call". A Desire and Drive to succeed and win the day. Apply in person at the following location: Discover Branson Visitor's Center 1105 W. 76 Country Blvd Branson, MO 65616
    $19k-25k yearly est. 60d+ ago
  • Hampton Inn Branson Hills-Front Desk Agent

    Bryan Properties Group 3.3company rating

    Front desk agent job in Branson, MO

    Join Bryan Properties Group as a Part-Time Front Desk Agent at Hampton Inn Branson Hills and immerse yourself in a dynamic customer-focused environment in the heart of Branson, MO. This onsite role offers an exciting opportunity to be the face of hospitality, where you'll engage with guests, solve problems, and create memorable experiences. Your role is integral to delivering exceptional service in a fun and energetic atmosphere that values high performance and integrity. With a competitive pay rate of $15.00 per hour, you can enjoy a rewarding work experience while adding value to guests' stays. As a team member you'll be able to enjoy benefits such as Paid Time Off and Employee Discounts. If you're ready to take on a pivotal role in a thriving hotel environment, apply today and become part of a dedicated team that puts customers first! Your day as a Hampton Inn Branson Hills-Front Desk Agent As a new Front Desk Agent at Hampton Inn Branson Hills, you'll be at the forefront of guest interactions, providing a warm welcome and assisting with check-ins and check-outs from 3 PM to 11 PM, with varying days throughout the week. Your daily tasks will include answering guest inquiries, addressing concerns, and maintaining an organized front desk area. You will also be responsible for managing reservations, processing payments, and ensuring that guests have all necessary information for their stay. Expect to work in a fast-paced, energetic environment where no two days are the same. Collaborating with team members and showcasing your problem-solving skills will be essential as you contribute to a customer-centric experience. Embrace the excitement of meeting diverse guests and creating a positive atmosphere in this vibrant hotel setting. Requirements for this Hampton Inn Branson Hills-Front Desk Agent job To excel as a Front Desk Agent at Hampton Inn Branson Hills, you'll need a unique blend of interpersonal skills and a customer-centric mindset. Strong communication abilities are essential, as you'll be engaging with guests from various backgrounds and addressing their needs promptly. Problem-solving skills will enable you to tackle unexpected situations with ease and ensure a smooth experience for visitors. Additionally, a friendly and approachable demeanor is crucial for creating a welcoming environment. Time management skills will help you navigate busy periods efficiently, prioritizing tasks while maintaining attention to detail. Being adaptable and maintaining a positive attitude in a fast-paced setting will contribute to both your success and the overall guest experience. Finally, a genuine passion for hospitality and a willingness to learn will set you apart as a valuable team member in our high-performance culture. Our team needs you! If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
    $15 hourly 23d ago
  • Hotel Front Desk Agent

    Best Western Branson Inn and Conference Center 3.9company rating

    Front desk agent job in Reeds Spring, MO

    Essential Purpose: To be responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services Essential Duties: Respond and follow-through with all guest needs and requests in a timely and professional manner. To follow all specified procedures to properly conduct Front Desk business, including registering guests and assigning rooms; completing group pre-registrations and key packets; blocking room assignments and reservations; pre-registering VIP's, comp rooms, and special attention guests; processing adjustments and check-outs; answering telephones; handling cash and credit card transactions; handling mail and messages for guests; and transferring all necessary information to the next shift. To be completely familiar with all hotel information necessary to increase revenues and enhance customer satisfaction, including current special rates and restrictions; types and locations of rooms and suites available; and services, costs, hours, and location of all hotel amenities, facilities, and outlets. To actively promote guest use of hotel services and facilities. To be familiar with general information about other Pechanga properties such as RV Resort and shuttling services To develop and maintain a working knowledge of the local area, to be able to provide hotel guests, as requested, with information regarding location, cost, and hours of operation of local services, facilities, and points of interest. To satisfactorily resolve guest issues, referring to Front Desk leadership as needed; following up with guests to ensure satisfaction Be familiar with guest billing and reaching out to guests when payment is needed Be completely familiar with hotel emergency procedures, and provide calm, reassuring assistance to guests and fellow employees in the event of an emergency. Monitor cleanliness and appearance of the lobby area, including pool, fitness center, lobby patio, and lobby restrooms; immediately reporting deficiencies to Front Desk management. To communicate with Housekeeping, as needed to ensure timely delivery of guests' luggage and other guest deliveries To manage labor according to budget and business needs. To be aware of arriving VIP's and special requests, and personally ensure their proper handling. To provide showrooms for the use of Front Desk, Reservations, and Sales teams. To assist Front Desk staff, as needed, to satisfactorily resolve guest issues, referring to Front Desk Manager as needed. Follow all specifications to properly handle credit transactions and maintain credit balances. Reaching out to guest if card declines. Follow all regulations to safe-guard guest valuables, including promoting the use of in room safes. Upsell additional facilities and services, when appropriate To follow all policies and procedures of the Front Desk department and Temecula Creek Inn. To immediately report all suspicious occurrences and hazardous conditions. To maintain the cleanliness and safety of work areas at all times. To practice safe work habits at all times, to avoid injury to self and others. To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment. To attend all mandatory meetings, as directed. To perform other tasks, including cross-training, as directed. Requirements Knowledge + Education: High school diploma or equivalent required. English fluency required. Must have minimum one year experience in same position at a hotel of comparable quality. Strong basic math skills required. Must have some computer experience. Must display knowledge of currently accepted business telephone etiquette. Skills: Detail oriented. Organized and efficient. Learns quickly. Safety minded. High quality standards for production and service. Diplomatic and calm. Strong verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable. Physical Demands: Stands and walks short distances throughout shift. Must be able to stand for long periods of time. Bends, stoops, and reaches to perform routine job tasks. Heavy daily use of phones, throughout shift. Occasionally required to handle and move objects weighing up to 75 lbs. over short distances.
    $25k-29k yearly est. 3d ago
  • Resort Front Desk- Evening Shift

    Still Waters Resort 3.5company rating

    Front desk agent job in Branson, MO

    Become the Heart of Still Waters: Evening Guest Services Representative Do you have a passion for creating memorable guest experiences? Are you a warm and welcoming individual with a knack for hospitality? Still Waters Lakefront Resort, a beloved family-owned haven for 45 years, is seeking an enthusiastic Evening Guest Services Representative to join our family! Be the first and last impression for our guests, creating magical moments from check-in to check-out. Why Still Waters is the Perfect Place for You: A Legacy of Warmth: Join a 45-year legacy of hospitality where you'll be more than just an employee - you'll be part of our family. A Stunning Workplace: Imagine coming to work every day in a beautiful lakeside setting. It's not just a job; it's an experience! Grow With Us: We're committed to nurturing your growth and development. Your voice matters here, and we'll support you every step of the way. Competitive Rewards: We offer top-notch benefits, competitive pay, and bonus opportunities to recognize your hard work and dedication. What You'll Do: Create Magical First Impressions: Greet guests with a genuine smile and provide a seamless and welcoming check-in experience. Be the Local Expert: Share your knowledge of our resort, rooms, rates, and amenities, making each guest feel valued and informed. Manage Reservations Like a Pro: Handle phone and online bookings with accuracy and efficiency. Turn Challenges into Opportunities: Address guest concerns with empathy and a positive problem-solving approach. Teamwork Makes the Dream Work: Collaborate seamlessly with our housekeeping and maintenance teams to ensure pristine and inviting guest rooms. Enhance the Experience: Intuitively recommend additional services and room upgrades to elevate our guests' stays. What We're Looking For: A Natural People Person: Your passion for customer service shines through in every interaction. Hospitality Experience: Familiarity with hotel/resort operations, including front desk, customer service, and reservations is highly desired. A Positive Problem-Solver: You approach challenges with a can-do attitude and a friendly smile. Highly Organized: Your attention to detail ensures smooth and efficient operations. A True Team Player: You thrive in a collaborative environment and enjoy working towards shared success. Our Commitment to You: A Supportive Family Atmosphere: We treat each other like family, because that's what we are. Competitive Compensation & Benefits: We value your contributions and offer a comprehensive package to reflect that. Opportunities for Growth: We're invested in your future and provide opportunities for learning, growth, and career advancement. Ready to embark on a rewarding journey? Apply now and become a part of the Still Waters family! We can't wait to welcome you! Evening shift offers shift differential pay. Enquire about it in your interview!
    $25k-30k yearly est. 60d+ ago
  • Front Desk Agent

    O'Reilly Hospitality Management LLC 3.7company rating

    Front desk agent job in Springfield, MO

    JOIN OUR TEAM! We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Front Desk Agent Location: Springhill Suites by Marriott Springfield North Guest Service Representative.pdf Essential Responsibilities: Warmly greet guests and assist with registration and room assignments. Handle guest inquiries about hotel services, dining, entertainment, and travel directions. Manage room availability, guest accounts, and billing. Post charges, process payments, and make change. Make reservations and handle guest requests, including safekeeping of valuables. Communicate effectively with other departments. Follow hotel credit policies and ensure accurate cash handling. Support team members and take on additional responsibilities as needed. Skills & Abilities: Strong leadership, communication, and organizational skills. Ability to multitask, prioritize, and solve problems. Proficiency with PMS and Microsoft Office. Education & Experience: High School diploma or GED preferred. Hospitality customer service experience preferred. Hours: Flexible schedule, including nights, weekends, and holidays. Physical Requirements: Standing for long periods, light lifting up to 40 pounds. Work Conditions: Indoor environment with minimal exposure to adverse conditions. O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.
    $24k-29k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent - PM Shift

    HCW Hospitality

    Front desk agent job in Branson, MO

    Job DescriptionDescription: At HCW Hospitality, we believe first impressions set the tone for a memorable stay. As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile. You'll manage check-ins and check-outs, respond to guest inquiries, and handle reservations, all while creating a seamless and enjoyable experience for every guest. WHAT YOU'LL DO As a Front Desk Agent at HCW Hospitality, you'll be at the heart of our guest experience. In this role, you will: Greet and welcome guests with enthusiasm, ensuring a smooth check-in and check-out process. Handle guest inquiries, reservations, and room assignments with accuracy and attention to detail. Provide exceptional service by anticipating guest needs and responding to requests promptly and courteously. Manage the daily operations of the front desk, including processing payments and balancing accounts. Stay informed about hotel services, amenities, and local attractions to provide personalized recommendations. Collaborate with team members across departments to ensure a seamless guest experience. Take on additional duties as assigned by management to support the smooth operation of the hotel. WHAT YOU BRING We're looking for someone who is passionate about hospitality and thrives in a dynamic, fast-paced environment. To succeed in this role, you'll need: A warm, welcoming demeanor with excellent communication and interpersonal skills. Experience in hospitality or customer service is a plus. Strong problem-solving abilities and a proactive approach to guest service. The ability to multi-task and remain composed under pressure. Proficiency in basic computer skills and familiarity with hotel management software is preferred. A team-player mentality with a commitment to providing exceptional guest experiences. JOIN HCW HOSPITALITY At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count. Build your future with us at HCW Hospitality, where excellence isn't just expected-it's celebrated. We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Requirements:
    $24k-29k yearly est. 26d ago
  • Front Desk Agent

    Prime, Inc. 4.6company rating

    Front desk agent job in Springfield, MO

    The Oasis Hotel & Convention Center is currently seeking career driven individuals who are committed to providing a memorable experience to our guests. Our award winning hotel is a full service property, offering 173 guest rooms along with over 30,000 square feet of meeting and conference space. Housed within the Oasis, you will find Fire & Ice Restaurant & Bar, featuring Springfield's only ice bar. The Oasis Hotel & Convention Center is a property structured upon our core values: Passion- Passionate about who we are and what we do Respect- Mutual respect and appreciation for our associates and guests Extreme Service- We strive to be proactive and go above and beyond for our guests to have a positive and memorable experience. Family & Community- All associates and guests are in the family. We desire to give back to the community and to each other. Innovation & Uniqueness- We desire to be a true oasis in the region and embrace our identity. Honesty & Integrity- We believe in being truthful and transparent, while maintaining professionalism, to our associates and guests in all situations, even when the situation is difficult. Responsibilities The Guest Service Agent is responsible for providing our guests with extreme guest service, efficient and effective registration and billing services in a professional, friendly manner. Responsibilities: Greets guests in a friendly and professional manner Engage each guest and listen attentively to their request. Resolve in a timely manner. Perform accurate check -ins and check-outs of guests daily Answer the telephone in a timely and professional manner Make reservations both over the phone and in person Run daily reports to check reservations for accuracy and identify any special requests Responsible for cash float throughout shift and ensures cash drawer balances correctly at the end of shift Anticipate and address guest's service needs Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Lean and adhere to all fire and emergency procedures, to ensure guest safety and security. Participates in evacuation if necessary. Qualifications Requirements: Experience in Guest Services, with a strong knowledge of Springfield and surrounding areas. Excellent communication, guest service and time management skills Must be able to organize, plan ahead and manage workload. Ability to work effectively in a fast-paced and multi-tasked environment. Knowledge of the hotel industry beneficial Excellent computer skills, specifically in Microsoft Office. OPERA operating system experience beneficial Must be able to work calmly in a faced paced environment. Must be a clear thinker, remaining calm and resolving problems using good judgement Work cohesively with co-works as part of a team Must have a positive and professional upbeat personality with a desire to deliver extreme customer service to our guests. Will work a varied schedule to include days, nights and weekends as well as holidays. Weekends are required Physical Requirements: This position requires constant standing and walking. Must have the ability to remain in a stationary position for partial/ all shifts. Candidate must be able to lift and carry up 5lbs. Candidate must be able to pass a job specific post-offer physical prior to beginning employment with Oasis Hotel. Working Environment Indoor working conditions in fast paced environment.
    $27k-30k yearly est. Auto-Apply 43d ago
  • Guest Services Agent - Dolly Parton's Stampede Dinner Attraction

    Dolly Partons Stampede Branson

    Front desk agent job in Branson, MO

    Job Description PURPOSE OF POSITION: To provide all guests with a positive interactive experience that exceeds their expectations in friendliness, cleanliness, customer service, and information that sets the stage for their total experience. Provide a clean, friendly and safe visit. Available to work a varied scheduled of: Weekends, Evenings and Holidays ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Ability to sell tickets and pre-sells, describe product accurately, ability to close the sale. Must have excellent telephone presentation skills for guest contact, must have "sale-ability". Must be willing to cross train in all areas of the guest service department. Adhere to all rules and regulations governing the handling of money and security. Report to work as scheduled and take meal breaks as assigned on a timely basis. Attend scheduled meetings. Exhibit a positive, courteous attitude to all guests and fellow employees at all times. Proper and efficient set up of assigned workstation. Cooperating with the Administrative Office personnel and other departments to ensure the efficient overall operation of our facility. Understand and promote the goals of Guest Service. Must work at a rapid pace. Must get along well with guests and fellow employees and maintain a professional business relationship at all times. Must help in other areas/departments as requested by management. Ability to stand for period of time covering Gift Shop and Box Office. Must maintain a regular and reliable level of attendance at the job.
    $23k-28k yearly est. 26d ago
  • FRONT DESK GUEST SERVICE AGENT FT

    OLS Hotels & Resorts 4.2company rating

    Front desk agent job in Branson, MO

    About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: Responsible for greeting and registering guests, providing excellent guest service, and settling the guest's account upon completion of their stay. The Front Desk Agent normally works a regular front desk shift but may be asked and assigned another shift due to work needs. SCOPE OF WORK + TEAM * Reports to the Front Office Manager/Night Manager and Supervisors * Supports the front office team, sales team and guest experience RESPONSIBILITIES * Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties. * Possesses knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times. * Pre-register, block reservations and take same day reservations, when necessary, cancel room reservation according to cancellation guidelines. * Process guest check-ins by confirming reservations and review all noted information. Guest(s) without reservations can be sold an agreed upon room type. Register guest in OPERA, generate registration card and verify registrations with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them. * Communicate services and amenities of the hotel to guests. * Maintain guest history files. * Set-up accurate accounts for each guest in accordance to their requirements, i.e. separate room/tax/incidentals, comp. * Maintain, monitor and balance room availability for any given day. * File registration cards and vouchers by room number. * Handle VIP and upgraded accommodations * Assist and process overbooked or "walked' guests. * Assist and provide room change accommodations. * Documents all guest requests, complaints, or problems. * Resolve guest complaints to ensure guest satisfaction. * Maintain organized and clean work area with necessary supplies. * Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times. * Meet with FOM/Supervisor daily to review assignments and priorities. * Communicate with prior shift's Front Desk Agent to review all follow-up items. * Answer department telephone within 3 rings, correct greeting, and proper etiquette. * Take and relay messages accurately, completely, and promptly.
    $25k-30k yearly est. 8d ago
  • Guest Service Agent

    Drury Hotels 4.4company rating

    Front desk agent job in Springfield, MO

    Starting at $16.01! Property Location: 2715 N. Glenstone - Springfield, Missouri 65803You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 What you will do: Serve as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. Assist guests in a friendly, efficient, courteous, and professional manner. Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you: With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly, highly organized communicators and multitaskers with these qualifications. Warm and friendly manner in relating to and interacting with the public Demonstrated attention to detail while handling multiple tasks simultaneously Familiarity with handling money, making change, and using office machines in day-to-day activities Ability to speak and receive direction (written and verbal direction) in English Willingness and ability to work alone as scheduled Rise. Shine. Work Happy.Hiring Immediately!
    $21k-25k yearly est. Auto-Apply 60d+ ago
  • Receptionist, Nights

    Newvista Behavioral Health 4.3company rating

    Front desk agent job in Springfield, MO

    Job Address: 2317 E Home Road Springfield, OH 45503 New Vista Health and Wellness is currently recruiting a FULL TIME Receptionist for Ethan Crossing of Springfield, a premier Substance Use Disorder (SUD) Treatment Center. Shift: Nights The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them. WHO WE ARE: The New Vista mission: Inspiring Hope, Restoring Peace of Mind, Healing Lives. At New Vista, our passionate and highly trained team of professionals inspires hope and delivers holistic care to those in need of behavioral health services in a contemporary and healing environment - one that is conducive to providing the life skills needed to regain stability and independence. With a blend of group therapy, clinical treatment, and unique surroundings, our beautiful healthcare centers provide a safe, serene, healing environment for adults and seniors with a variety of complex needs. New Vista's Ethan Crossing Addiction Treatment Centers work with individuals and their support systems to identify factors leading to addiction, equip individuals with the resources needed to address addictive triggers, and reconnect individuals with their support system and community. From scheduling an admission date to acquainting individuals with the campus and everything in between, patients are supported by our team of compassionate employees. Our compassionate team members work in a challenging yet rewarding environment where each person is a part of making direct impact on our patient's lives. COME JOIN OUR TEAM AS A RECEPTIONIST AT ETHAN CROSSING OF SPRINGFIELD! PERKS AT WORK: Team Members enjoy a variety of perks in working with the NewVista brand company. We offer competitive market wages along with a full, robust package: Healthcare + Life Balance Medical Packages with Rx - 3 Choices Flexible Spending Accounts (FSA) Dependent Day Care Spending Accounts Health Spending Accounts (HSA) with a company match Dental Care Program - 2 choices Vision Plan Life Insurance Options Accidental Insurances Paid Time Off + Paid Holidays Employee Assistance Programs 401k with a Company Match Education + Leadership Development Up to $15,000 in Tuition Reimbursements OR Student Loan forgiveness Mentoring + Trainer Opportunities through our Horizon Mentorship Program Growth in Director and CEO positions through our Horizon Leadership Program Handle with Care Trainer - Certifications Recognition + Rewards On the spot recognition Prizes Team Member of the Quarter Team Member of the Year Monthly Celebrations Team Member Recognition Cards JOB REQUIREMENTS: High School diploma or GED required Previous receptionist experience required Prior work/life experiences, preferably in a healthcare setting. JOB RESPONSIBILITIES: Answer telephone, determine nature of call, and direct caller to appropriate individual or department Take accurate messages when personnel are unavailable and ensure accurate delivery Operate paging/telephone system as required Greet and direct visitors to the appropriate personnel Provide administrative support as assigned Perform other related activities as assigned or requested. Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards. Qualified candidates, please apply now for a chance to join an outstanding team as we Inspire Hope, Restore Peace of Mind, and Heal Lives.
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • Receptionist - Part Time

    Lutheran Child and Family Services of Illinois 4.1company rating

    Front desk agent job in Springfield, MO

    Job Title: Receptionist Exempt/Non-exempt: NON-EXEMPT Immediate Supervisor: Office Supervisor Salary Range: $16-$18 Essential Functions: 1. Primarily responsible for administrative support such as data entry, scanning documents, managing incoming and outgoing mail, including sorting, distributing, and organizing documents. Welcomes and greets visitors, guests, clients, and employees with a warm and professional demeanor. 2. Establishes and maintains systems for assigned programs that: collect data on clients, services and outcomes; tracks related expenses and program statistics; and maximizes utilization of PC based systems. 3. Filing physical and electronic documents by sorting files alphabetically and according to content, dates, significance, etc. Prepares documents and files for audit purposes, ensuring accurate and timely submissions. 4. Handle confidential information with discretion. 5. Answer and direct incoming phone calls, ensuring accurate and timely routing to appropriate individuals or departments. Schedule appointments and meetings, coordinating with team members to find suitable times and notify participants of any changes 6. Order office supplies and ensures appropriate and timely distribution. 7. Assist with new employee onboarding including ordering ID's/ business cards and ensuring all necessary items are provided. 8. Regularly assist office supervisor with relevant tasks as assigned. Keep supervisor informed of issues related to their area of responsibility 9. Facilitates posting communications for direct service staff, administrative staff and clients. 10. Receive and log donations and provide timely acknowledgement response. 11. May assist with Volunteers. Knowledge and Ability Requirements: • Proficient in Microsoft Office Suite Understands office systems and procedures. • Knowledge of office professional conduct and professional presentation of self. • Excellent Customer Service approach with the ability to effectively communicate with both clients and staff. • Ability to work independently, multi-task and ensure accuracy in meeting deadlines. Ability to respond to the changing demands of the office and be flexible. Education and Experience: High School diploma required with an associate or bachelor's Degree preferred. Experience as a receptionist or in a customer-facing role is preferred. Additional training in office skills preferred. And must demonstrates excellent customer service. Must have excellent attention to detail including the ability to work with numbers/statistics. Exceptional organizational and multitasking abilities. Strong interpersonal skills and the ability to interact with individuals at all levels. Must provide timely responses to requests from supervisor, staff, and external inquiries. Physical Demands and Other Requirements: To perform this job successfully, an individual must be able to perform the essential duties listed in the job description satisfactorily. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel objects, or controls; reach with hands and arms. Capable of operating standard office equipment, including a computer and keyboard, calculator, typical business machines such as a fax machine and copier. The employee must occasionally lift and/or move up to 20-30 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee is required to have valid driver's license, auto insurance and must be able to safely operate a motor vehicle. The work environment characteristics include a noise level which is usually low to moderate. Position Responsibilities/Program Execution and Decision Making: • Diversity and Inclusion/Professionalism: In all aspects of their work presents as a role model to others, behaving in a way which actively supports LCFS as a welcoming community, promotes diversity and inclusion in the workplace and collaborates with others to further equity and dismantle barriers to a more inclusive experience of community. Participates in annual professional development and/or advocacy regarding inclusion. • Ethical Conduct: Follows all ethics policies and procedures related to program execution and decision making as defined by the agency as well as any related professional licensing, regulatory or accrediting body. Maintain confidentiality of client, staff, and agency information. Reports any known or suspected breaches of confidentiality in accordance with policy. Reports possible misconduct or relevant errors/ oversight in a timely manner and responsibly addresses related issues with chain of command. • Communication/Interpersonal Skills: Consistently conveys clear, accurate, timely, and respectful communication appropriate for the situation. Informs appropriate management staff when incident occurs or a crisis situation. Maintains professional boundaries with clients/residents, staff, interns, volunteers, and vendors. Able to successfully share skills and concepts with others and works effectively with others under time and environmental pressures. • Safety and Agency Resource Utilization: Demonstrates sound judgement and foresight in safety awareness and in daily work. Notifies, in a timely manner, the supervisory chain of any incidents or circumstances that need attention. Report all suspicions or allegations of abuse immediately to their supervisor. Ensures appropriate utilization of materials and resources and minimizes waste. • Other Responsibilities: All other tasks and responsibilities as assigned. LCFS is an Equal Opportunity Employer
    $16-18 hourly 29d ago
  • Front Desk Associate

    Atrium Hospitality 4.0company rating

    Front desk agent job in Springfield, MO

    Hotel : Springfield Courtyard3527 West KearneySpringfield, MO 65803Full time Compensation Range : $15.30 - $16.07 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning - 40% of our management hires are internal promotions! Invest in Your Future - 401(k) plan with company match. Comprehensive Health Coverage - Medical, dental, and vision insurance options. Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact - Make a difference through Atrium's community service and volunteer programs. Job Description What You Will Do Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm. Support and train new front desk team members-you're the friendly coach they'll thank later. Resolve guest issues quickly and professionally (bonus points if they leave smiling). Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready. What We Are Looking For Customer service experience - You've got the people skills and patience to keep things running smoothly. Experience in hospitality or leadership (preferred) - This isn't your first rodeo, and it shows. High school diploma or equivalent - Because communication, math, and common sense are key. Tech savvy enough to use hotel systems with confidence - No one wants to be stuck at the front desk with a frozen screen. Able to lift 50 lbs and stay on your feet - This role keeps you moving, literally. Why Atrium: Hear it from Maria O. : For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road. ___________________________________________ Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: ************************************************
    $15.3-16.1 hourly 29d ago
  • Receptionist

    Glass Doctor

    Front desk agent job in Springfield, MO

    BENEFITS: ● Coaching and Training● Weekly Pay● PTO● Flexible Hours and Scheduling● Work/Life Balance● Great Company Culture● Strong Core ValuesAt the Glass Doctor of Central Illinois, we want our teammate's tenure here, whether 2 years or 20 plus years, to be a positive experience and bright spot in their career, so our guiding philosophy to accomplish that goal comes from a Zig Ziglar quote: “You can have everything in life that you want if you will just help enough other people get what they want.” Glass Doctor of Central Illinois is a local family-owned company that has been in the Springfield area for over 10 years. We are experiencing steady growth every year and the reason for our growth is our very unique and supportive company culture that is well suited for the workforce veteran that is looking for a place to call home. We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Specific Responsibilities: Meet or exceed monthly sales goals Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the auto and/or flat glass industry is a plus Computer literate, with working knowledge of work processing, business software and spreadsheet applications Proficiency to navigate tablet based technology Excellent communication skills Good organizational and time management skills Professional appearance and personality We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: $12.00 - $15.00 per hour Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
    $12-15 hourly Auto-Apply 60d+ ago
  • Receptionist (TBC Harrison)

    Medical Associates of NWA

    Front desk agent job in Harrison, AR

    The receptionist performs various duties associated with routine patient encounters, maintains positive relationships with patients, family members, visitors and fellow employees. The Breast Center is seeking a friendly, helpful receptionist candidate to join their team. The position is designated for Harrison, Arkansas location. Assignments may include training or coverage at the other TBC locations. Bilingual preferred. About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women's health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare. What We Offer At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits on the first day following 60 days of continuous employment. Below are some of our various benefit offerings: Comprehensive Benefits - Medical & dental 401(K) match and profit sharing Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment Employer paid life, long-term & short-term disability benefits Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, and many more! One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics How to Apply To apply for a position at any MANA Clinic, you must complete a MANA employment application. Applicants may list the position(s) they are interested in applying on the application and only need to complete one application. Applications are reviewed by the Human Resources Department at the MANA Administrative Office and are shared with the clinic managers. Applications are kept in our database for managers to review for six (6) months. MANA is an equal opportunity employer. Responsibilities Manage all phases of the patient encounter Open the department on time Monitor lobby and assist patients and/or visitors as needed Maintain the flow of the clinic by monitoring patient progress towards readiness Qualifications High school diploma or GED 7 - 11 months related experience and/or training
    $21k-27k yearly est. Auto-Apply 12d ago
  • Receptionist (TBC Harrison)

    Nwa Recycles

    Front desk agent job in Harrison, AR

    The receptionist performs various duties associated with routine patient encounters, maintains positive relationships with patients, family members, visitors and fellow employees. The Breast Center is seeking a friendly, helpful receptionist candidate to join their team. The position is designated for Harrison, Arkansas location. Assignments may include training or coverage at the other TBC locations. Bilingual preferred. About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women's health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare. What We Offer At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits on the first day following 60 days of continuous employment. Below are some of our various benefit offerings: Comprehensive Benefits - Medical & dental 401(K) match and profit sharing Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment Employer paid life, long-term & short-term disability benefits Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, and many more! One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics How to Apply To apply for a position at any MANA Clinic, you must complete a MANA employment application. Applicants may list the position(s) they are interested in applying on the application and only need to complete one application. Applications are reviewed by the Human Resources Department at the MANA Administrative Office and are shared with the clinic managers. Applications are kept in our database for managers to review for six (6) months. MANA is an equal opportunity employer. Responsibilities Manage all phases of the patient encounter Open the department on time Monitor lobby and assist patients and/or visitors as needed Maintain the flow of the clinic by monitoring patient progress towards readiness Qualifications High school diploma or GED 7 - 11 months related experience and/or training
    $21k-27k yearly est. Auto-Apply 13d ago
  • Receptionist

    Mgm Healthcare

    Front desk agent job in Springfield, MO

    To act as a first contact point for residents and visitors as well as a ‘bank teller' for the resident trust accounts. Receptionist Responsibilities: Answer and route incoming calls, taking messages as necessary Greet and direct visitors in a courteous and professional manner Send and receive/route incoming faxes Responsible for outgoing mail and sorting/routing incoming mail Maintain fax and postage machines Maintain and balance resident trust account money boxes and data Act as ‘teller' for resident trust banking hours during the day Data entry as assigned Miscellaneous filing Receptionist Pay, Benefits and Perks: Competitive Pay Based on Experience Earned Wage Advances/Daily Pay - Get early access to earned wages anytime, anywhere. Access up to 50% of your earned net wages at any time during your pay period; small fees apply. Shift Differential Pay Available (at participating locations)! Paid Time Off (PTO) + One Floating Holiday Per Year 401(k) plus Company Match Employee Referral Bonuses Verizon Employee Discount Monthly MVE (Most Valuable Employee) Award Monthly Employee Appreciation Events Discounted Meals (at participating locations) Employer-Provided Polo Shirts Medical (Teledoc Included), Dental and Vision Insurance Employer-Paid Life Insurance Short-Term Disability Insurance Voluntary Worksite Benefits such as Accident, Critical Illness, Hospital and Identity Theft Receptionist Requirements: High School diploma or equivalent 3-5 years' experience in Office Management/ Bookkeeping Good interpersonal and organizational skills Type at least 50 WPM Operate multi-line telephone system and paging system Excellent communication skills Neat in appearance and well-groomed Positive attitude For inquiries please contact: Spring Valley Health & Rehabilitation Center 2915 South Fremont Ave. Springfield, MO 65804 ************ AAP/EEO Statement Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees' legally-protected characteristics (“protected class”) including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Ticket Office Associate

    Springfield Cardinals 4.2company rating

    Front desk agent job in Springfield, MO

    Ticket Office employees are responsible for assisting customers in purchasing tickets for Springfield Cardinals home games either in person or over the phone. The position will also assist in covering the front desk for the administrative office and assisting the sales department by referring leads for group or season ticket sales when possible. Ticket Office employees will also be responsible for working community events and special events throughout the calendar year. Interested applicants should plan to be available for most, if not all, home games and have a reasonable amount of availability during regular office hours. Regular office hours are Monday - Friday from 9am - 5pm beginning in March and continuing until approximately mid-September. Any scheduled vacations or breaks should be planned on weeks when the team is out of town.
    $22k-26k yearly est. 9d ago
  • Front Desk Agent - PM Shift

    HCW Hospitality

    Front desk agent job in Branson, MO

    Full-time, Part-time Description At HCW Hospitality, we believe first impressions set the tone for a memorable stay. As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile. You'll manage check-ins and check-outs, respond to guest inquiries, and handle reservations, all while creating a seamless and enjoyable experience for every guest. WHAT YOU'LL DO As a Front Desk Agent at HCW Hospitality, you'll be at the heart of our guest experience. In this role, you will: Greet and welcome guests with enthusiasm, ensuring a smooth check-in and check-out process. Handle guest inquiries, reservations, and room assignments with accuracy and attention to detail. Provide exceptional service by anticipating guest needs and responding to requests promptly and courteously. Manage the daily operations of the front desk, including processing payments and balancing accounts. Stay informed about hotel services, amenities, and local attractions to provide personalized recommendations. Collaborate with team members across departments to ensure a seamless guest experience. Take on additional duties as assigned by management to support the smooth operation of the hotel. WHAT YOU BRING We're looking for someone who is passionate about hospitality and thrives in a dynamic, fast-paced environment. To succeed in this role, you'll need: A warm, welcoming demeanor with excellent communication and interpersonal skills. Experience in hospitality or customer service is a plus. Strong problem-solving abilities and a proactive approach to guest service. The ability to multi-task and remain composed under pressure. Proficiency in basic computer skills and familiarity with hotel management software is preferred. A team-player mentality with a commitment to providing exceptional guest experiences. JOIN HCW HOSPITALITY At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count. Build your future with us at HCW Hospitality, where excellence isn't just expected-it's celebrated. We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Salary Description 16.00/hour
    $24k-29k yearly est. 60d+ ago
  • Guest Services Agent - Dolly Parton's Stampede Dinner Attraction

    Dolly Partons Stampede Branson

    Front desk agent job in Branson, MO

    PURPOSE OF POSITION: To provide all guests with a positive interactive experience that exceeds their expectations in friendliness, cleanliness, customer service, and information that sets the stage for their total experience. Provide a clean, friendly and safe visit. Available to work a varied scheduled of: Weekends, Evenings and Holidays ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Ability to sell tickets and pre-sells, describe product accurately, ability to close the sale. Must have excellent telephone presentation skills for guest contact, must have "sale-ability". Must be willing to cross train in all areas of the guest service department. Adhere to all rules and regulations governing the handling of money and security. Report to work as scheduled and take meal breaks as assigned on a timely basis. Attend scheduled meetings. Exhibit a positive, courteous attitude to all guests and fellow employees at all times. Proper and efficient set up of assigned workstation. Cooperating with the Administrative Office personnel and other departments to ensure the efficient overall operation of our facility. Understand and promote the goals of Guest Service. Must work at a rapid pace. Must get along well with guests and fellow employees and maintain a professional business relationship at all times. Must help in other areas/departments as requested by management. Ability to stand for period of time covering Gift Shop and Box Office. Must maintain a regular and reliable level of attendance at the job.
    $23k-28k yearly est. 12d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Branson, MO?

The average front desk agent in Branson, MO earns between $22,000 and $32,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Branson, MO

$26,000

What are the biggest employers of Front Desk Agents in Branson, MO?

The biggest employers of Front Desk Agents in Branson, MO are:
  1. HCW Hospitality
  2. Best Western Premier the Central Hotel & Conference Center
  3. Still Waters Resort
  4. Bryan Properties
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