Front Desk Agent
Front desk agent job in South Burlington, VT
Job DescriptionBenefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Front Desk Agent
Front desk agent job in Lake Placid, NY
Seeking a resort experience that brings adventure to your stay? High Peaks Resort is the Lake Placid resort you've been waiting for: family-friendly, a great value, right in the thick of everything you come to the Adirondacks to enjoy - the lake, the mountains, the vibrancy of downtown. And we're close enough to nearby attractions such as the Olympic Center or The Wild Center in Tupper Lake that once you're here, you can easily enjoy the best of the Lake Placid region.
SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.
In this role, you'll warmly welcome our guests and provide exceptional service throughout their stay. You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive. Your efforts will create unforgettable and unique memories that leave a lasting impression.
Essential Job Functions:
• Deliver unparalleled service, courtesy, and care to our guests
• Respond promptly and effectively to guest questions and requests
• Streamline the check-in and check-out process for guests
• Answer incoming phone calls with promptness and professionalism
• Excel at multitasking in a dynamic environment
• Resolve guest concerns with attentive service recovery
Physical Demands:
• Ability to lift, carry, push or pull 10 lbs
• Primarily standing for majority of shift
Qualifications:
Education:
• High school diploma or its equivalent
Experience:
• One year of Front Desk experience in hotels preferred
• One year of experience working in customers service or a guest-facing role required
• Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel
• Previous experience with hotel PMS systems a plus. Examples: OPERA, OnQ
Wage: $19.00/hour
Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans
Reception Desk Agent
Front desk agent job in Stowe, VT
Now Hiring: Front Desk Agent - von Trapp Family Lodge & Resort Stowe, VermontJoin our welcoming team at the historic von Trapp Family Lodge & Resort, where tradition, service, and stunning mountain views come together. We're seeking a warm, detail-oriented Front Desk Agent to serve as the first point of contact for our guests ensuring an exceptional experience from check-in to check-out.
About the Role: As a Front Desk Agent, you'll provide attentive service, support smooth daily operations, and act as a key communication hub between departments. This role is ideal for someone who enjoys creating memorable guest experiences and thrives in a collaborative, fast-paced hospitality environment.
Key Responsibilities:
Greet and check in guests, ensuring accuracy in room assignments and billing
Provide friendly, knowledgeable assistance on resort amenities, events, and activities
Maintain thorough knowledge of resort services, family history, and local attractions
Handle guest concerns or requests with professionalism and care
Manage reservations, activity bookings, dining arrangements, and folio charges
Uphold front desk cleanliness and guest confidentiality at all times
Assist in training new team members and support communication across departments
Maintain a $400 cash bank and follow cash/credit handling protocols
Use systems including HOST, Shift4, OpenTable, HOTSOS, and PeakPro
Position Requirements:
Previous front desk, guest service, or hospitality experience preferred
Excellent communication and customer service skills
Comfortable using computers and hotel software systems (training provided)
Ability to multitask in a fast-paced environment
Strong attention to detail and ability to problem-solve on the spot
Professional, friendly, and dependable demeanor
Ability to stand for long periods and occasionally lift up to 25 lbs
Availability to work weekends, holidays, and varied shifts as needed
Benefits & Resort Perks: At von Trapp Family Lodge & Resort, we value our employees and proudly offer a comprehensive benefits package to support your well-being and work/life balance. Eligible team members enjoy:
Medical, dental, and vision insurance
Life and disability insurance
401(k) with employer contribution
Flexible Spending Accounts (medical & dependent care)
Paid time off (2+ weeks to start)
Bereavement leave
Employee Assistance Program
Plus, enjoy exceptional on-property perks for you and your family:
Free cross-country skiing, snowshoeing, disc golf, pool access, fitness center, yoga, and tennis lessons
Annual complimentary overnight stay at the Lodge for you and a guest, including dinner and breakfast
Free staff meal during 8-hour shifts
20% dining and retail discounts
50% off massages
Free access to most guided property tours
Lodging discounts for friends and family
Ready to bring your hospitality skills to a one-of-a-kind resort experience? We'd love to meet you! Apply today to be part of the von Trapp family tradition.
Auto-ApplyReservations Agent l Full-Time Year-Round
Front desk agent job in Warren, VT
Please note that this position is based in Warren, VT, and requires relocation for candidates that do not reside within commuting distance.
Warren, VT
Sugarbush Resort is a year-round destination, offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?:
Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground, including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests.
POSITION SUMMARY:
Sugarbush Resort is seeking a Reservation Agent to join our Sales department. Reservation Agents sell lodging and resort products, including but not limited to lodging packages, season passes, children's programs, and event tickets. Reservations Agents also act as the resort switchboard operator, answering general resort questions and directing calls accurately and efficiently. This is a full time year-round position.
RESPONSIBILITIES:
Act as the first line of communication to Sugarbush by answering the phone, selling lodging and resort products, and acting as a communication center for the resort.
Work with guests and effectively listen, understand, clarify needs, and communicate options or resolve concerns.
QUALIFICATIONS:
High School diploma required, BA or BS preferred.
Must be at least 18 years old.
Previous hospitality experience preferred.
Prior knowledge of SMS, RTP, and/or Inntopia is a plus.
Must be computer literate and comfortable working on multiple web and software-based applications.
Must be able to multi-task and use multiple systems simultaneously.
Must be able to handle all phone communications in a courteous and efficient manner.
Previous switchboard operations experience desirable.
Must be able to work weekends and holidays.
Sugarbush Resort is an Equal Opportunity Employer
An offer of employment may be contingent upon the results of a background, MVR, or criminal records check
Auto-ApplyFront Desk Agent
Front desk agent job in Colchester, VT
The Hampton Inn by Hilton is looking for a dynamic desk ROCKSTAR to join our Front Office Team. Positions are open for full and part time. Duties include but are not limited to checking guests in and out, creating reservations, answering and directing all calls to the hotel directly, as well as serving as the primary point of contact for all guests, processing payments and managing requests and communications. This role requires excellent customer service, communication, and organizational skills to ensure a positive guest experience and smooth hotel operations by coordinating with other departments and maintaining a tidy lobby.
Front Desk Agent
Front desk agent job in Stowe, VT
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.
Shifts Required: AM & PM Availability on Mondays and Sundays. PM and Mid-Day Availability on Tuesdays and Fridays.
As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
Group medical, dental, vision, life, and disability benefits.
Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
An employee assistance program.
Paid time off/sick time
Participation in a 401(k) plan with a company match.
Team member free room night program.
Responsibilities
Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.
Qualifications
Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
Auto-ApplyFront Desk Receptionist
Front desk agent job in Williston, VT
Medical Support Specialist
When you join the team at Evergreen Family Health you will make an impact on the lives of many while collaborating with professionals who are driven to deliver the best in patient care.
Being a part of Evergreen means you will partner with the Clinical and Administrative teams to take the patient and employee experience to the next level. When you join the team, you will be part of a practice that is highly invested in its patients and people.
In addition, here is what is in it for you when you join us:
Competitive pay range of $19-$21/hr - based on experience
Cross training between clinical and administrative team (if desired)
On-site parking
Paid time off that promotes work life balance (accrual based)
Dental and vision benefits
Generous health insurance coverage with employer contribution
Retirement plan options
Discounts given to staff seen at Evergreen Family Health
Paid Holidays
Paid Parental Leave
Discounted gym membership, short term/long term disability, and more
Position Overview
The Administrative Support Specialist position plays a vital role in the clinic and is often the first point of contact for patients. This position acts as a patient advocate and supports the mission of the practice by implementing scheduling and other clerical systems which promote office efficiency and patient satisfaction.
Essential Job Functions:
Maintains and protects confidentiality of patient information.
Answers the telephone in a professional, courteous, hospitable, and helpful manner. Identifies the name of the practice and person answering the phone.
Checks patients in and out of the clinic in a professional, courteous, hospitable, and helpful manner.
Directs incoming calls to appropriate department.
Schedules patient appointments in accordance with the scheduling guidelines established by the Practice Manager and Medical Director.
Communicates with the clinical area about patients waiting time and priority of being seen and when physician called out of office during office hours.
Reschedules patient appointments at request of patient or in response to change in provider schedule.
Performs related work as required.
Maintains a neat, pleasant, comfortable, and professional atmosphere for patients and for all who work in the office.
Tend to the fax in and out box.
Manage consultation referrals from internal and external sources.
Process incoming web encounters from patient portal.
Carry out special projects including but not limited to billing and management etc. as directed
Qualifications/Basic Job Requirements:
The ability to maintain strict confidentiality of patient information in accordance with Evergreen Family Health policies is required.
Ability to interact in a professional, effective, and courteous manner with all patients, co- workers, doctors.
Ability to communicate clearly orally and in writing required.
Ability to effectively operate EMR software programs required.
Ability to operate a variety of Microsoft Office software programs required.
Ability to attend practice-related meetings, training courses, etc. as they relate to improvements in procedures and practices.
We welcome and encourage applications from individuals of all backgrounds, including race, ethnicity, gender, sexual orientation, disability, and other underrepresented groups. At Evergreen Family Health, we believe that a diverse workforce brings valuable perspectives and insights, fostering innovation and creativity. We strive to create an inclusive and welcoming environment for all employees. If you require any accommodations during the application process, please let us know.
Receptionist/Front Desk Scheduler
Front desk agent job in Burlington, VT
Timber Lane Pediatrics is looking for a Front Desk Receptionist/Scheduler to join our team.
Reliable transportation is needed and a valid driver's license.
Responsibilities:
· Welcome Patients and visitors in person or on the telephone at all 3 sites
· Answer and handle incoming calls or direct calls and inquiries appropriately
· Accurately schedule patient appointments
· Facilitate patient flow by communicating late arrivals and delays with clinical staff
· Sort and distribute incoming mail and faxes
· Check in/ Check out patients at all 3 sites
· Collect all necessary patient information, demographics and insurance
· Collect all money due at check in, copays or past due balances
· Make calls to collect money due on delinquent accounts
· Daily cash-out and reconciliation of monies received
· Compile and request completion of required paperwork for new patients
· Work as a team player and support strategic vision
· Offer new ideas to increase accuracy and efficiency
· Actively attend and participate in staff meetings
· Keeps up to date with trainings
· Other Duties as assigned
Hours are Monday through Friday from 8 am to 5pm
Saturdays on a rotating basis
Benefits:
Health Insurance
Paid time Off
Dental Insurance
401(k)
Vision Insurance
Life Insurance
401(k) employer contribution
Employee assistance Program
HSA
Pet Insurance
Short-term and Long-term disability and Group term life
Free Parking
Pay starts at $20.50
Background check is required
Salary Description From $20.50 per hour
Receptionist Per Diem The Residence at Shelburne Bay
Front desk agent job in Shelburne, VT
Job Details The Residence at Shelburne Bay - Shelburne, VT $18.50 - $23.00 HourlyDescription
**$1,000 SIGN ON BONUS**
LCB Senior Living is hiring Per Diem Receptionists at The Residence at Shelburne Bay. Apply today for immediate consideration!
*Per Diem*
Wage band: $18.50 - $23.00 per hour based on years of experience!
Essential Functions, Duties and Responsibilities:
Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community.
As an associate you are expected to have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals.
Perform all duties and responsibilities with a positive attitude.
Handle incoming telephone calls in a professional and courteous manner and directs them accordingly.
Greet guests and visitors in a professional and courteous manner and directs them accordingly.
File correspondence.
Sort mail.
Record and type guest meal charges.
Maintain and file resident safety sheets.
Type correspondence as needed.
Coordinate front desk activities.
Maintain the front desk in a neat and orderly manner.
Respond to emergency situations by contacting appropriate party; 911, fire department, police etc.
Attend required in-service training sessions and orientations.
Respond to residents needs in a courteous manner.
Update the communication log book on a regular basis.
Maintain community brochures and stock.
LCBs Non-Discrimination Policy:
LCB, including its managed care communities, is an Equal Opportunity Employer. Recruitment and employment opportunities at LCB are based upon one's qualifications and capabilities to perform the essential functions of a particular job with or without reasonable accommodation. All employment opportunities are
provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, or genetic information or any other characteristic protected by federal, state or local law. This policy to provide equal opportunity encompasses all phases of employment, including recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.
Qualifications
Job Qualifications:
Knowledge, Skills and Abilities:
Must have knowledge of basic telephone reception systems and techniques.
The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner.
The ability to respond calmly to emergency situations is essential.
The ability to communicate in English both orally and in writing is essential.
Focused and dedicated to provide excellent customer service
The ability to handle emergency situations calmly and completely is essential.
Education: A high school diploma or GED is preferred.
Experience: Requires six months to one-year prior reception experience in an office environment. Typing or word processing experience is preferred.
Physical Demands:
Finger and hand dexterity to handle and manipulate instruments and equipment.
Visual and auditory acuity.
Must be able to lift a minimum of fifteen (15) lbs. and be able to carry objects.
Must be able to push and pull carts, and continuously walk, sit and stand.
Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate.
Must use good body mechanics.
Must be able to type and use a computer.
Hotel Front Desk Receptionist
Front desk agent job in Stowe, VT
Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$19 - $21 hourly
Responsibilities:
Connect with the housekeeping department to ensure guest accommodations are ready
Bookkeeping: keep accurate records of all hotel guest account information
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Handle customer complaints as necessary
Qualifications:
1+ year of hotel industry experience or related job preferred
Has previous experience or working knowledge of Microsoft Office and reservation management systems
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Must have graduated high school, received a GED or equivalent
Has experience answering telephone calls and troubleshooting stressful situations
About Company
Talta Lodge is designed with the adventurer in mind. Built for all four seasons activities, from skiing to mountain biking, to fly fishing and hiking, the property is ideally located along the Little River with access points to the Stowe recreation path. Featuring plenty of gear storage, a pump track, an indoor pool, and a sauna, this hotel is your base camp for exploring Stowe, Vermont, and the surrounding area.
Dental Receptionist
Front desk agent job in Hardwick, VT
Dental Receptionists greet patients, manage appointments, help maintain patient records, all while providing excellent customer service and contributing to a positive patient experience. They are the first point of contact for patients and play an important role in the smooth operation of the dental clinic.
Supervisory Responsibilities:
This position has no direct supervisory responsibilities.
Essential Job Functions/Responsibilities:
Reception
Receive patients in a courteous and friendly manner; answer questions
regarding the health center's dental program and services.
Answer incoming phone calls, perform initial triage, and forward calls to
the appropriate staff member; take messages as appropriate.
Coordinate the processing of patients with members of the dental staff.
Appointment Scheduling
Responsible for sending out New Patient Packets to patients.
Schedule patient appointments as per health center scheduling policies
and procedures.
Assist patients and dental staff in the scheduling of referral appointments.
Notification letters to patients you have not shown for scheduled appointments.
Clerical
Register patients and update computerized registration information as necessary.
Prepare dental records for new patients; update records for return patients.
Process requests for dental records to and from other offices.
May perform some typing and photocopying as necessary.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Position Qualifications:
High School diploma or GED.
Experience as a receptionist preferred, especially in a dental or healthcare setting.
One year of experience in a dental practice setting (preferred).
Ability to communicate effectively with patients of all ages.
Proficient in computer skills, including EMR, email, spreadsheets, and document processing (preferred).
Must maintain a high level of confidentiality.
Physically able to assist patients, stand/walk for long periods, lift up to 25 lbs.
Must conduct oneself ethically and report any possible violations.
Auto-ApplySki/Ride Guest Services Agent - 2025/26
Front desk agent job in Jay, VT
PART-TIME & FULL-TIME | SEASONAL POSITIONS AVAILABLE
This is where we're supposed to give you a quick introduction about working at Jay Peak. Except there's nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you're so inclined, work with you to help create a career. Still interested? Keep reading.
The Guest Services Agent meets and greets customers, explaining programs and rates associated with both day guest and lodging guest admissions, reservations, and season passes. Processes and issues the appropriate ticket or pass, upselling whenever possible. Gives general information about goods and services available on and off property, events, etc.
ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned)
LIFT TICKET SALES DUTIES:
Explaining the RFID technology and the best practices for taking care of the media.
Issuing “Snow Checks”, when authorized, on occasions while following standard issuance protocol.
MISCELLANEOUS DUTIES:
Greeting guests with a professional demeanor and answering questions in an accurate manner.
Explaining ticket types to customers, selling appropriate group or individual tickets, and receiving cash or processing credit card transactions.
Explaining season pass types to customers, selling appropriate season passes, accepting payment and processing pass, including the taking of photo identification.
Work with guests to optimize their visit with additional products and services as appropriate.
Orienting guest by explaining where they can get the goods and/or services that they desire, both on and off-property.
Remaining current with scheduled on-site events and directing customers to the correct locations of these events as well as explaining any costs involved.
May be required to perform registrations or make reservations for some events.
Receiving telephone calls and giving a variety of information, including “What is the weather like?” and “How to get to Jay Peak,” from various geographic points.
Talking with concerned guests to discern their needs, proper resolution and/or locating the appropriate manager who can assist them.
Troubleshooting various problems that the guest may encounter, including the loss of personal belongings or other property, missing persons, etc.
During low business periods, approaching guests of the resort to ensure all needs are being met upon request.
Performing general cashiering duties and staying up to date on how to process coupons, discounts, etc.
Preparing cash ups at the end of the day and submitting necessary paperwork as backup.
WHY WORK AT JAY PEAK?
We're a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We're rewarded fairly for our collective efforts and encouraged to pursue individual goals. We're a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It's not for everyone but we're not looking for everyone-we're looking for you.
IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU'LL GET
Wage: $17.49 per hour
Paid Sick Time
401k program eligibility with employer match after a year of employment with 1,000 hours of service
FREE or deeply discounted season passes for you and your dependents
Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
Seasonal employee parties
Regular free employee breakfasts/lunches, family events, and parties
For a full listing of employee perks both on and off-property, click here
Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at ************ or ********************.
Auto-ApplyDealership Receptionist - Key Motors of South Burlington
Front desk agent job in South Burlington, VT
Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations. Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.
Responsibilities
Provide prompt, efficient, quality service to all customers at all times
Excellent attendance is expected, and call-ins must be made to your manager when you are unable to report to work
Greet customers in a timely, friendly, and professional manner
Answer all external and internal customer questions with honest and genuine concern
Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to dealership guidelines. Contact manager when appropriate
Answer all phone calls promptly and route calls to appropriate parties. Messages will be taken when necessary.
Process all financial transactions (cash, checks, or credit) and issue appropriate receipts
Balance the cash, checks, and credit transactions daily
Ensure that all cash, checks, keys, and confidential material are secured during your shift and at the end of the business day.
Assist in other administrative duties including sorting and filing
Qualifications
Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Organizational skills to prioritize workload
Experience in accounts payable/receivable tasks
Knowledge of office management systems and procedures
Excellent time management skills and ability to multitask and prioritize work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Ability to learn new tasks and responsibilities, and willingness to ask for assistance and further training when necessary
Strong organizational and planning skills
Proficiency in MS Office
Office experience preferred
Benefits
Medical, Dental & Vision Insurance
401K Plan + Match
Paid personal time off and vacation
Short/Long Term Disability/Flex/Life
Growth opportunities
Auto-ApplyDealership Receptionist - Key Motors of South Burlington
Front desk agent job in South Burlington, VT
Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations. Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.
Responsibilities
Provide prompt, efficient, quality service to all customers at all times
Excellent attendance is expected, and call-ins must be made to your manager when you are unable to report to work
Greet customers in a timely, friendly, and professional manner
Answer all external and internal customer questions with honest and genuine concern
Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to dealership guidelines. Contact manager when appropriate
Answer all phone calls promptly and route calls to appropriate parties. Messages will be taken when necessary.
Process all financial transactions (cash, checks, or credit) and issue appropriate receipts
Balance the cash, checks, and credit transactions daily
Ensure that all cash, checks, keys, and confidential material are secured during your shift and at the end of the business day.
Assist in other administrative duties including sorting and filing
Qualifications
Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Organizational skills to prioritize workload
Experience in accounts payable/receivable tasks
Knowledge of office management systems and procedures
Excellent time management skills and ability to multitask and prioritize work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Ability to learn new tasks and responsibilities, and willingness to ask for assistance and further training when necessary
Strong organizational and planning skills
Proficiency in MS Office
Office experience preferred
Benefits
Medical, Dental & Vision Insurance
401K Plan + Match
Paid personal time off and vacation
Short/Long Term Disability/Flex/Life
Growth opportunities
Auto-ApplyReceptionist (9460)
Front desk agent job in Saint Albans, VT
JOB TITLE Receptionist REPORTS TO Office Manager SUPERVISION EXERCISED N/A FLSA Non-Exempt SALARY RANGE $17.00 - $27.00 JOB SUMMARY The receptionist performs clerical duties to support providers and other healthcare workers in the delivery of services to the community. ESSENTIAL DUTIES AND RESPONSIBILITIES Interacts with patients and members of the care team to provide a range of patient care services. Specific duties and responsibilities include: *
Greets patients and visitors. * Performs patient registration (check in/check out). * Fields and evaluates telephone calls and in-person encounters and directs callers and visitors to the appropriate personnel. * Secures necessary information and documentation from patients to process visit. * Reviews and updates patient data, medical records, and registration forms with patient * Assists patients with filling out paperwork as needed. * Obtains referral authorizations as needed. * Coordinates referrals for specialists and external disease management organizations. * Schedules patient appointments according to established office procedures. * Advises patient with routine non-medical instructions in preparation for appointment as per established protocols. * Performs end-of-day encounter reconciliation to ensure billing requirements are completed. * Answers non-medical questions within practice guidelines. * Requests payment at time of service. * Maintains petty cash and reconciliation . * May be required to travel to other NOTCH sites on an as needed basis. * Participates in Quality Improvement projects under the direction of the Office Manager. Participation may include participating in a new process or change, providing feedback to the tests of change, and providing suggestions for the next tests of change. * Participates in training sessions, monthly and daily staff meetings. * Performs other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES * Strong communication and interpersonal skills. * Ability to juggle multiple tasks and prioritize work with good organization. * Skill in exercising initiative, judgment, discretion, and decision-making to achieve NOTCH objectives. * Computer skills. * Ability to function within a team environment to achieve stated objectives. EDUCATION High School Diploma or GED EXPERIENCE One year in a medical or business office preferred. CERTIFICATE/LICENSE N/A PHYSICAL EMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust and focus. The noise level in the work environment is usually moderate. MACHINERY AND EQUIPMENT USED Personal computer and printer, copier, typewriter, credit card machine, calculator, telephone, automobile, and facsimile machine NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All applicants made a conditional offer of employment must cooperate fully with background investigations. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Reviewed with employee by: Manager's Name:________________________________________Date:_______________ Received and accepted by: Employee's Name:_______________________________________Date:_______________ NOTCH is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Guest Service Agent
Front desk agent job in Lake Placid, NY
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Your Growth Path
Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager
Your Focus
Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Your Background and Skill
High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
HHM Hotels Benefits and Perks
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and Context
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
Auto-ApplyFAP General Clerk
Front desk agent job in Georgia, VT
Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations.
Job Profile- FAP General Clerk III
Duration- 12 months
Location- Fort Gordon , Georgia
Agency: Department of the Army
Job Description-
Provide and aid in the coordination and administration of the Family Advocacy Program.
Assist in maintaining a comprehensive resource directory of military and civilian special education and health related services within a forty mile radius of the installation.
Assist in collecting, analyzing, and maintaining data from ACS management systems for planning and reporting purposes in accordance with governing program guidance.
Assist in helping to identify Families in need for domestic violence, child abuse services, medical or educational screenings, or advocacy services.
Assist in providing appropriate advocacy support to Families identified to meet the necessary screening and criteria to be provided Family Advocacy or Victim Advocacy support.
Offers administrative support in the typing and preparation of mass monthly letters and envelopes, typing of Family Advocacy Committee minutes. Compiling request for supplies and equipment, distribution of flyers and media info.
Coordinate with Marketing for flyers for special events, seminars, trainings, and informational flyers.
Follow-up with clients monthly. Contractor will contact previous months' clients to inquire about services and provide additional information as needed.
Prepares handouts and copies for class participants and guidance of the Program Manager.
Ensures that all pertinent information is completed on the sign-in sheet following workshops,
Develop local networks to enhance program delivery when available (e.g. guest speakers, subject matter experts, etc.) at no additional cost to the government Updates new weekly flyers, advertisement and social media sites as applicable.
Assist Program Managers in the preparation and planning of special events at least 6 months in advance of event.
Implement a marketing and public relations program using all resources to aggressively market the program
Additional Information
If you are interested in finding out more about opportunities near you, if you are in need of a staffing firm such as ours, or if you just have a question regarding your resume and career path, please email me at ryanaskitc.com
Apply and join Affinity's Dental Receptionist Talent Community!
Front desk agent job in Middlebury, VT
Job DescriptionJoin a Leading Dental Organization & Transform Your Career!
Affinity Dental Management, a premier dentist-run dental organization, provides comprehensive practice management and administrative support services to practices throughout the northeast United States. Our mission is to empower dental professionals, enhance patient care, and stay at the cutting edge of dental medicine. Our entire team is focused on providing cutting edge ideas, mentorship, training, and shared learning to dental professionals in a progressive and exciting industry. Our goal is to help our clients do what they love, which is focus on growing their practices and meeting the needs of their patients, while spending less time on business-related matters.
Established in 1999, we are one of America's fastest-growing private company 5 years in a row. We have 45 practices across the northeast United States: NY, MA, CT, and VT. We offer exciting career options and professional growth opportunities in a collaborative, challenging work environment. If you excel in a fast-paced environment and are seeking a dental front desk opportunity in a forward thinking, growing niche, we invite you to learn more about our organization. Don't see an open Dental Receptionist role? Apply today and when we have an opportunity that aligns with your interest and background, we'll be in touch!
Why Join Affinity Dental Management?
Competitive pay
Health benefits package: medical + vision + dental + 401K + life ins. + disability
Offered after 30 days
Offered to full-time employees 30+ hours
Paid time off: 3 weeks + 8 holidays
Opportunities for growth & advancement
Responsibilities:
Operate telephone system, answer, screen and forward calls, provide information, take messages and schedule appointments
Greet visitors and callers, handle inquiries, and direct them to appropriate persons
Learn and operate new office technologies as they are developed and implemented
Use scripts effectively both over the phone and in person (as assigned)
File and maintain records, sort and distribute mail, and handle courier deliveries
Input data into the computer, ensuring accuracy and efficiency
Provide information about the practice, such as location of offices, employees within the organization, or services provided
Transmit information or documents to patients using computer, mail, or facsimile machine
Balance credit transactions and provide basic financial clerical support duties
Present cases to patients and maintain professional demeanor
Requirements:
High school diploma
Accurate typing at 40 words per minute
Minimum of one year of office experience in a dental practice
Preferred two years of experience
Knowledge of dental software (ie. Dentrix, Denticon) is preferred
Interview Process:
1 virtual/phone interview & 1 in-person interview
Affinity Dental Management, as an equal opportunity employer committed to fostering a diverse and inclusive workforce, welcomes applications from qualified candidates of all backgrounds. We will assess all eligible applicants for employment without discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law.
Salary ranges are subject to vary based on location and individual qualifications; details specific to compensation will be disclosed during the recruitment process. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification.
{Dental Receptionist, Dental Office Administrator, Dental Office Receptionist, Front Desk Coordinator - Dental, Dental Administrative Assistant, Dental Office Front Desk Coordinator, Dental Secretary, Front Office Dental Receptionist}
Rehab Receptionist Liaison
Front desk agent job in Lake Placid, NY
To perform the patient registration & Access functions in a manner to promote positive relationships with patients, physicians, hospital departments and visitors. To perform patient Registration/Access duties in accordance with established policies and procedures of AH, as well as regulatory compliance agencies such as HIPAA, CMS, TJC, AOA and EMTALA. Perform duties including telephone and mail correspondence, scheduling of patients, statistical gathering and analysis, carry out billing/charging for patient treatments, register patients and verify registration information along with retrieving insurance authorizations, scanning, & collection of payments. Maintain departmental equipment and supplies.
Educational Requirements/ Qualifications:
* High school or Equivalence degree required.
* Candidate must possess typing skills.
* Computer experience required.
* Knowledge of medical terminology is desirable as well as past experience in a professional office or health care environment.
* Candidate must possess positive customer service skills.
* Telephone etiquette skills desired.
* Professional appearance and proper speaking skills are needed to maintain good public relations with daily contacts.
* The ability to multi-task is preferred.
Job Type:
Full-Time
Benefits of Working Full-Time at Adirondack Health:
* Medical, Dental and Vision Insurance
* Paid Benefit Time (PTO and Sick days)
* Tuition Reimbursement
* 403(b) Retirement Plan with Employer Contributions
* And much
Front Office Assistant
Front desk agent job in Saint Albans, VT
Job Details Saint Albans, VT Saint Albans, VT; Saint Albans, VT Full Time $18.00 - $20.00 HourlyDescription
Northwestern Counseling & Support Services, Inc. (NCSS) is seeking a Front Office Assistant to join our team! The ideal candidate would be able to work a flexible schedule between the hours of 8:00 am - 7:00 pm, Monday - Friday.
Key Responsibilities:
Greeting clients
Managing a multi-line phone system
Navigating the electronic medical records & automated scheduling software
Maintaining multiple priorities in a fast-paced environment
Maintaining strict client and operational confidentiality
Requirements:
Proficiency in the use of modern technology
Reception/customer service experience
Health care administration/medical records management experience
Ability to work independently and with a variety of personalities
Positive attitude
Strong oral and written communication skills
Candidates who are solution-focused, detail-oriented, self-motivated, and have a desire for continuous learning will be considered.
At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period.
We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!
Qualifications
High School Diploma