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Front desk agent jobs in Champaign, IL

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Front Desk Agent
Receptionist
Guest Services Agent
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Office Associate
Front Desk Supervisor
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk agent job in Champaign, IL

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $28k-34k yearly est. 60d+ ago
  • Guest Service Agent

    Drury Hotels 4.4company rating

    Front desk agent job in Champaign, IL

    Starting at $14.50 an hour! Property Location: 905 W. Anthony Dr. - Champaign, Illinois 61821You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. This role is eligible for a discretionary quarterly “+1 Service” bonus. What you will do: Serve as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. Assist guests in a friendly, efficient, courteous, and professional manner. Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you: With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly, highly organized communicators and multitaskers with these qualifications. Warm and friendly manner in relating to and interacting with the public Demonstrated attention to detail while handling multiple tasks simultaneously Familiarity with handling money, making change, and using office machines in day-to-day activities Ability to speak and receive direction (written and verbal direction) in English Willingness and ability to work alone as scheduled Rise. Shine. Work Happy.Hiring Immediately! The pay range is $16.01 - $24.03 The starting wage may be above the minimum rate, based on relevant experience, skills, and education. We will be accepting applications on an ongoing basis.
    $16-24 hourly Auto-Apply 60d+ ago
  • Office Associate

    Interstate 3.8company rating

    Front desk agent job in Champaign, IL

    Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: Effectively operate front desk position for distributorship including phones, paperwork and general accounting. Job Components: Upload and download handhelds on a weekly basis. Process handheld data in a timely manner. Maintain accounts payable and accounts receivable including auditing, paying and filing vendor invoices according to IBSA policy and procedure, preparing customer invoices, purchase orders and delivery tickets accurately and timely. Maintain and diplomatically collect accounts receivable within budgeted targets for day's sales outstanding and percent current to 60 days past invoice date. Verify deposits to be timely and accurate. Maintain dealer files. Back-up computer on a daily basis. Run End of Month efficiently, accurately and on a timely basis including transmission of operating results, reports and expenses to corporate office in time for month end accounting close and preparation of Distributorship's financial statements. Process and copy (if necessary) mail on daily basis. Keep office stocked with supplies. Maintain inventory count and research variations between physical count and accounting records. Qualifications: Minimum 1-year Accounts Payable/Accounts Receivable experience. Basic computer skills required, i.e. Microsoft Word and Excel. Ability to collect past due accounts without losing client relationship. Excellent phone skills. Minimum 1-year accounting or bookkeeping experience including appreciation of basic audit procedures. One-year administration experience. Preferably in wholesale distribution industry. Touch ten key ability. Scope Data: Works under general supervision. Work receives regular review by Manager. Work Environment: Ability to sustain posture in a seated position for prolonged periods of time. Regularly required to use hands to grasp or handle, talk and hear, stand and walk. Specific vision abilities include close vision, depth perception and ability to adjust focus. Ability to occasionally lift and/or move 10+ lbs. Office environment but may be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles, toxic or caustic chemicals. Prolonged use of personal computer & telephone. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
    $29k-35k yearly est. Auto-Apply 8d ago
  • Office Associate

    Interestate Batteries

    Front desk agent job in Champaign, IL

    Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: Effectively operate front desk position for distributorship including phones, paperwork and general accounting. Job Components: * Upload and download handhelds on a weekly basis. * Process handheld data in a timely manner. * Maintain accounts payable and accounts receivable including auditing, paying and filing vendor invoices according to IBSA policy and procedure, preparing customer invoices, purchase orders and delivery tickets accurately and timely. * Maintain and diplomatically collect accounts receivable within budgeted targets for day's sales outstanding and percent current to 60 days past invoice date. * Verify deposits to be timely and accurate. * Maintain dealer files. * Back-up computer on a daily basis. * Run End of Month efficiently, accurately and on a timely basis including transmission of operating results, reports and expenses to corporate office in time for month end accounting close and preparation of Distributorship's financial statements. * Process and copy (if necessary) mail on daily basis. * Keep office stocked with supplies. * Maintain inventory count and research variations between physical count and accounting records. Qualifications: * Minimum 1-year Accounts Payable/Accounts Receivable experience. * Basic computer skills required, i.e. Microsoft Word and Excel. * Ability to collect past due accounts without losing client relationship. * Excellent phone skills. * Minimum 1-year accounting or bookkeeping experience including appreciation of basic audit procedures. * One-year administration experience. Preferably in wholesale distribution industry. * Touch ten key ability. Scope Data: Works under general supervision. Work receives regular review by Manager. Work Environment: * Ability to sustain posture in a seated position for prolonged periods of time. * Regularly required to use hands to grasp or handle, talk and hear, stand and walk. * Specific vision abilities include close vision, depth perception and ability to adjust focus. * Ability to occasionally lift and/or move 10+ lbs. * Office environment but may be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles, toxic or caustic chemicals. * Prolonged use of personal computer & telephone. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
    $28k-37k yearly est. Auto-Apply 6d ago
  • Receptionist- Community

    The Michaels Organization

    Front desk agent job in Bloomington, IL

    The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives - ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day. The Receptionist will answer incoming and resident phone calls, greet visitors, guests and residents, perform Customer Service for residents, and other office related duties. Customer Service, Schedule Events, Schedule Contractor services and Maintenance Request. Able to multi task Responsibilities 1. Answer phone calls from residents and external callers, directing calls to the proper person. 2. Greet and assist residents, guests, visitors, vendors and contractors on a daily basis. 3 Provide excellent customer service to residents 4 Assist Manager with special projects as required. 5 May organize Special Events for residents as required. 6 May enter work orders, invoices or other items into company systems. 7 May order supplies, perform filing and assist with other office duties as required. 8 Perform other tasks at the direction of the Community Manager as requested. Qualifications Required Experience: 1 or more years previous experience in a reception position. Required Education/Training: HS Degree or GED required Associates degree preferred Required Skills and Abilities: Excellent writing and communication skills, time management, organization skills, detailed orientated, must have basic computer knowledge. Working Conditions: Primarily an office position in a typical office environment. Salary Range Information: The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Rewards & Benefits: We know Michaels' promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us. As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more. We believe in education - and in taking care of our own - so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program. Help make the world a better place in a team-oriented environment. Grow with our organization through various professional development opportunities. Collaborate and thrive in a company culture where all are welcome Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day. To learn more about the total rewards we offer please visit our website. Come join our team. You're going to love it here! Salary Range $16.00 per hour
    $16 hourly Auto-Apply 5d ago
  • Receptionist

    Villas of Holly Brook

    Front desk agent job in Bloomington, IL

    Job Description Villas of Holly Brook and Reflections Memory Care is a leading operator of assisted living, and memory care communities in 25 locations in Illinois, Indiana, and Florida. We are the residence of choice for more than 1,400 seniors, and the workplace of choice for more than 1,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world. Responsibilities •Perform front-desk reception duties, providing information and assistance to visitors and telephone callers •Participate in security and emergency measures; monitor residents and visitors in lobby area; restrict inappropriate entry or exit •Filing, making copies, etc. •Community tours and information •Performs administrative functions Screens phone calls, redirects calls, directs complaints to proper channels, and completes special assignments •Perform other related duties as required Qualifications •Exceptional People skills •Reliable •Microsoft Office experience •Strong and effective spoken and written communication skills •Ability to effectively organize work and determine priorities Benefits Offered to full-time staff •Medical, dental, vision insurance •Paid time off Accrue immediately! •Life Insurance paid by company •Short term Disability •Long term Disability •Accident Insurance •401k with match starting immediately upon hire Benefits for all staff •DailyPay © (Advanced pay product). Work today, Get paid tomorrow! •Discount meals while working: $3/meal Villas of Holly Brook, Reflections Memory Care and Villas of South Park are an equal opportunity employer.
    $25k-32k yearly est. 3d ago
  • Guest Service Agent

    Tharaldson Hospitality 4.2company rating

    Front desk agent job in Forsyth, IL

    Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $26k-31k yearly est. Auto-Apply 38d ago
  • Guest Service Agent

    Forsyth Residence Inn By Marriott

    Front desk agent job in Forsyth, IL

    Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $24k-30k yearly est. 10d ago
  • Front Desk Supervisor

    Atrium Hospitality LP 4.0company rating

    Front desk agent job in Normal, IL

    Hotel : Normal Marriott201 Broadway AveNormal, IL 61761Full time Compensation Range : $18.00 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What's in it for you? The Atrium SPIRIT is a belief in the power of Service , Perseverance, Inclusion, Respect, Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning - 40% of our management hires are internal promotions! Invest in Your Future - 401(k) plan with company match. Comprehensive Health Coverage - Medical, dental, and vision insurance options. Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact - Make a difference through Atrium's community service and volunteer programs. Job Description What You Will Do Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between. Coach, train, and motivate front desk associates-you're the team's go-to guru. Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone. Monitor cash handling, shift reports, and compliance with brand and safety standards. Jump in wherever needed-whether that's answering phones, updating the reader board, or helping with VIP arrivals. What We Are Looking For Customer service and leadership experience - You've led teams, kept things calm under pressure, and know how to create a welcoming vibe. Strong communication skills - You'll coordinate with guests, staff, and other departments like a pro. Detail-oriented and organized - From shift reports to guest requests, you keep the little things from becoming big problems. Tech confident - Hotel systems, emails, reports-nothing fazes you. Able to lift 50 lbs and stay on your feet - Because leading by example sometimes means grabbing a luggage cart. Why Atrium: Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road. ___________________________________________ Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: ************************************************
    $18 hourly Auto-Apply 4d ago
  • Receptionist (Part Time)

    Flightsafety International Inc. 4.4company rating

    Front desk agent job in Urbana, IL

    About FRASCA FRASCA, a FlightSafety International company, designs and manufactures simulation technology and components that increase pilot safety. Based in Illinois, FRASCA consistently delivers exceptional quality products for flight academies, universities, and military organizations worldwide. FRASCA produces a range of high-fidelity, competitively priced fixed wing and rotary simulation equipment designed to prepare every pilot for real-world mission scenarios. Over 3000 FRASCA simulators have been delivered worldwide. Purpose of Position Answers inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted on premise; location of departments, offices, and employees within company. Tasks and Responsibilities * Serve as a central liaison, point of contact, and administrative support partner for site leadership * Manage and coordinate general office duties and communications, including inbound and outbound calls and inquiries; handling mail and package delivery; reading and responding to emails; interfacing and escorting clients, vendors and visitors; filing; office supplies; etc. * Prepare internal and external business documents/memos for employees and industry partners. Maintain and utilize Outlook calendars; schedule and organize meetings and conferences. * Coordinate office events and other functions assigned by the Frasca Leadership Team or designated person * Manage badge access, key distribution and collection, and door rules for center * Act as coordination point of contact for the Safety team on all reporting * All other administrative duties as assigned Minimum Education * High School Diploma or equivalent, required Minimum Experience * 1+ years of related experience such as administrative assistance, HR coordination, events management, customer service, etc. Knowledge, Skills, Abilities * Knowledge of principles and processes for providing administrative support and excellent customer service * Excellent verbal and written communication skills * Excellent interpersonal and customer service skills in a collaborative, service-oriented and team-based environment * Project management skills, including strong attention to detail with the ability to organize and coordinate multiple activities of varying deadlines * Critical thinking skills and independent motivation; uses logic and reasoning to identify pros and cons of alternative solutions, conclusions, or approaches to problems * Excellent time management skills with the ability to prioritize tasks in fast-paced environment * Ability to maintain confidentiality and work with sensitive information * Proficient with Microsoft Office suite or related software, in particular Outlook, Word, Excel, and PowerPoint; MS Access, a plus Physical Demands and Work Environment Ability to work in a constant state of alertness and in a safe manner. Routine use of hands to finger, handle, or feel/reach with hands and arms (including typing, instrument operation, and use of touchscreen devices); and communicate verbally and in writing (typically by email or other written communication). Occasionally lift and/or move up to 25 pounds. Vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus: in each case, as applied to viewing monitors, technical documents, diagrams, and reference materials. While performing the duties of this job, the employee may work near moving mechanical parts. The employee may work in high, precarious places and in outside weather conditions and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme code, extreme heat, risk of electrical shock, risk of radiation, and vibration. The noise level in the work environment is low to moderate. FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Cybersecurity Notice: All official recruiting communication from FlightSafety International will come from ******************** email address. FlightSafety International will never ask for personal or financial information through social media or third-party email providers.
    $25k-32k yearly est. 14d ago
  • Part-Time Receptionist

    Dan Pilson Auto Center

    Front desk agent job in Mattoon, IL

    The Part-Time Receptionist provides friendly and professional service to all customers and visitors while assisting with administrative tasks to support dealership operations. This role requires excellent customer service, organizational skills, and attention to detail. Essential Job Functions Answer and direct incoming customer calls. Greet and assist customers in the showroom and maintain the customer waiting area. Process and scan documents related to deals, contracts, and invoices. Assist with administrative tasks, including checking in new vehicles, processing gas purchase orders, and managing dealer trades. Perform other duties as assigned. Requirements Strong customer service skills. Ability to multitask and complete tasks efficiently. Excellent written and verbal communication skills. Basic understanding of accounting processes preferred. Flexible and adaptable to changing priorities. Professional appearance and demeanor. Experience in a customer service or administrative role preferred. Work Environment Moderate noise level typical of an office environment. Reasonable accommodations will be made for individuals with disabilities. Physical Demands Occasionally lift and/or move up to 10 pounds. Regularly required to sit, talk, and hear. Occasionally required to stand, walk, and use hands for various tasks. Compensation & Benefits The employee will be paid an hourly wage of $15.00-$17.00 per hour. Starting pay is determined based on factors such as experience, qualifications, skills, education, and geographic location. Benefits: Comprehensive benefits package including health insurance, dental insurance, vision insurance, 401(k) with company match, paid time off, and employee discounts. Performance-Based Bonus The employee may be eligible for a discretionary performance-based bonus, determined by individual and company performance. Bonus eligibility is based on key performance metrics, including goal achievement, work quality, and overall contribution. Bonuses are not guaranteed and are awarded at the employer's discretion. The employee must be actively employed and in good standing at the time of payment.
    $15-17 hourly 4d ago
  • Receptionist - Cardiology/Pulmonology

    Gibson Area Hospital 4.5company rating

    Front desk agent job in Gibson City, IL

    Job Details Gibson City, IL Full Time $17.00 - $20.00 HourlyDescription The receptionist performs clerical duties of the Cardiology Department. Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patient and medical support staff. Provides staff support to the Physician in operating the practices computer system. Facilitates good communications through proper handling of information, inquiries and requests given or received by phone or in person; maintains a neat, well organized area and may assists with certain areas of patient care as directed. GIBSON AREA HOSPITAL & HEALTH SERVICES MISSION STATEMENT To provide personalized, professional healthcare services to the residents of the Communities we serve. PRINCIPLE DUTIES AND RESPONSIBILITIES 1. Verify insurance coverage/check for any other changes 2. Verify demographics and make changes in computer. 3. Request co-pays or payment on account. 4. Prepare bank deposits. 5. Consult with physician and nurse to determine if a walk-in patient needs to be seen or worked in. 6. Communicate with the billing office for any questions or concerns about patient accounts. 7. Prepare forms (work status, physical therapy, diagnostic testing). 8. Completes release of medical records, updating forms and schedules as necessary. 9. Schedule appointments for providers and answer phones. 10. Complete referrals as they are received and schedule patients appropriately. 11. Effectively communicate to patient needs with the appropriate level of urgency. 12. Mail out dictation to referring doctors or anyone the provider CC's in the dictation. 13. Collects information regarding department needs and maintenance of clerical supplies and equipment 14. Implements appropriate measures to meet the patient/family learning needs 15. Scan and file documents in EMR 16. Participates in unit and development and attainment of department 17. Performs documentation duties in the patient record which is timely, accurate and concise. Transcribes orders correctly, accurately. 18. Demonstrates awareness and sensitivity to patient's rights, as identified by Bill of Rights. 19. Functions with an awareness and application of safety issues as identified within the institution. 20. Demonstrates sound knowledge base and actions in the care and decision making for care and decision making for designated patient populations. 21. Demonstrates an awareness of self-responsibility and accountability for own practice. 22. Demonstrates self-directed learning and participation of continuing education to meet own development needs. 23. Seeks validation of knowledge base and skill level and assertively seeks guidance in areas of question. 24. Demonstrates awareness of legal issues in all aspects of patient care and unit functions and strives to manage situations on a reduced risk manner. 25. Demonstrates effective communication methods and skills, using lines of authority appropriately. 26. Remains flexible in staffing patterns and resolution of staffing conflicts. 27. Will cross train to help with scheduling, phones, and chart prep if needed. 28. All other duties as assigned. Qualifications PHYSICAL REQUIREMENTS 1. Requires sitting for long periods of time; also stooping, bending, and stretch for files and supplies. Occasionally lifts files or paper weighing up to 20 to 30 pounds. 2. Requires manual dexterity sufficient to operate a keyboard, type at 40 wpm minimal, operate a calculator, telephone, copier, and such other office equipment as necessary. 3. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. 4. It is necessary to view and type on computer screens for long periods and to work in an environment which can be very stressful. 5. Auditory acuity to hear others for purposed of fluent communication. 6. Physical strength to perform the following lifting demands: • Floor to waist - 40 pounds • 14” to waist - 50 pounds • Waist to shoulder - 20 pounds • Shoulder to overhead - 10 pounds • Carry 40 pounds for 30 feet • Push 40 pounds/force for 30 feet • Pull 40 pounds/force for 30 feet • Patient transfer with gait belt • Ability to push patient in wheelchair REPORTING RELATIONSHIP Reports to Office Manager and Director EDUCATION, KNOWLEDGE AND ABILITIES REQUIRED: 1. High School graduation or GED 2. One year secretarial experience is preferred 3. Typing ability of 40 wpm. Word processing experience. 4. General knowledge of mathematics and accounting principles. 5. Knowledge of medical terminology and the insurance industry. 6. Knowledge of grammar, spelling, and punctuation to type correspondence. 7. Skill in operating a computer and copy machine. 8. Ability to read, understands, and follows oral and written instructions. 9. Ability to sort and file materials correctly by alphabetic or numeric systems. 10. Ability to speak clearly and concisely. 11. Ability to establish and maintain effective working relationships with patients, employees, and the public. 12. Knowledge of medical billing/collection practices. 13. Good communication skills to assist patients with billing questions and concerns. 14. Knowledge of Medicare. 15. Previous experience with billing forms required for different insurance plans. 16. Familiar with the Legal and Ethical Compliance in charging and billing. 17. Previous experience in the policy and procedures of billing. 18. Skill with computer applications and use of a calculator, and other office equipment. 19. Ability to deal courteously with patients, co-workers, and others. 20. Ability to communicate clearly. 21. Knowledge of Patients' rights. INFECTION EXPOSURE RISK LEVEL Category 3- No Risk- Your job does not involve exposure to blood, body fluids or tissue. You do not perform or help in emergency medical care or first aid as part of your job. WORKING CONDITIONS 1. Work is performed in an office environment. 2. Involves frequent contact with staff, patients, and the public. 3. Will work in an office with co-workers where traffic may be constant, subjecting your work to interruptions, which can produce stress and fatigue. 4. Contact may involve dealing with angry or upset people. 5. Works in an office where there are relatively few discomforts due to dust or dirt. There are some exposures to print noises.
    $29k-34k yearly est. 44d ago
  • Front Office Assistant

    Community Health Partnership of Illinois 3.6company rating

    Front desk agent job in Champaign, IL

    Position: Front Office Assistant (Full Time) Community Health Partnership of Illinois is a is a non-profit organization that provides primary health care to migrant farmworkers and other medically underserved populations throughout northern and central Illinois that specializes in primary preventative medical, dental, and behavioral health service. Our focus is delivering quality, culturally responsive health care services to our patients, caregivers, and partners in the communities we serve. We are seeking a friendly and organized Front Office Assistant to join our team. The Front Office Assistant will be responsible for providing excellent customer service to all guests and visitors that come to our office. The ideal candidate will have strong communication skills, be able to multitask effectively, and have a professional demeanor. Key responsibilities: - Greet and assist guests and visitors as they arrive at the office- Answer and direct phone calls in a professional and courteous manner- Maintain a clean and organized front desk area- Schedule appointments and manage the office calendar- Assist with administrative tasks as needed, such as filing, data entry, and photocopying- Handle incoming and outgoing mail- Stock and maintain office supplies- Ensure all visitors sign in and out of the office- Assist with special projects and events as needed Qualifications: - High school diploma or equivalent - Previous experience in a customer service or administrative role preferred - Strong communication and interpersonal skills - Proficient in Microsoft Office applications - Ability to multitask and prioritize tasks effectively - Professional and friendly demeanor -Bilingual Spanish/English required Licenses & Certifications: Valid Driver's license and automobile insurance. CPR certification within 90 days of employment and current certification thereafter. Annual OSHA/HIPPA training in accordance with the CHP OSHA/HIPPA manual. Annual TB test in accordance with CHP TB policy and procedures. Hepatitis B vaccination/waiver in accordance with CHP Hepatitis B vaccination/waiver protocol. If you are a motivated and detail-oriented individual with a passion for customer service, we would love to hear from you. Please submit your resume and a cover letter detailing why you would be a great fit for the Front Office Assistant position.
    $24k-31k yearly est. 60d+ ago
  • Receptionist

    CIT Trucks 4.1company rating

    Front desk agent job in Normal, IL

    Full-time Description CIT Trucks, LLC is seeking a competitive individual that has the drive and motivation to purse a challenging career path in an industry that moves roughly 73% of the nation's goods. As one of the nation's leading commercial truck dealer groups, we take pride in the fact that all our dealership managers and executives have followed a similar challenging career path that has advanced them into management positions. We are not just looking for a Receptionist; we are seeking the next rising star in our operations. At CIT Trucks, LLC, you'll have the opportunity to: Be a part of a growing company with a strong track record of success Receive comprehensive training and development opportunities Advance your career through internal promotion opportunities CIT Trucks, LLC is a leading commercial truck dealer group serving the transportation industry. We serve customers in Illinois, Missouri and Indiana through our network of 16 locations with a workforce of over 900+ employees. Our sales revenues exceed $700 million with projections surpassing $1 billion in next few years. We are actively looking for candidates that can support our mission of providing exceptional customer service to a critical national industry. Responsibilities of the Receptionist entail: Answer and direct calls using the multi-line phone system Greet customers and guests and direct them according to their needs Process Accounts Payable and Accounts Receivables invoices Balance the dealership cash drawer on a daily basis Process customer payments Account for, verify, and scan invoices into the system Assist in coordinating dealership events Conduct new hire orientations CIT Trucks, LLC provides a comprehensive wage and benefits package that includes: Paid holidays and PTO Choice between 3 wide-ranging medical plans with prescription coverage Option to participate in HSA or FSA savings accounts Access to dental and vision insurance Short- and long-term disability coverage Company paid life insurance, as well as additional voluntary life insurance for self and family 401(k) retirement planning that has a dollar-for-dollar employer match up to 4% Requirements The requirements for a Receptionist: Must be at least 18 years old High school diploma or GED required No experience required Salary Description $18.25 - $20.75 / Hour
    $18.3-20.8 hourly 60d+ ago
  • Receptionist - Pain & Rehabilitation - Danville

    Christie Clinic 4.7company rating

    Front desk agent job in Danville, IL

    Job Details Danville (LLC) - Danville, IL Full Time High School $15.00 - $20.18 Hourly 1st Shift Administrative/ClericalGeneral Summary of Duties Christie Clinic's department of Pain & Rehabilitation is seeking a full-time Receptionist in Danville at the Riverfront clinic from Monday-Friday 7:45am-4:45pm, with no night or weekend requirements. Duties include greeting clinic patients upon arrival, answering incoming phone calls, scheduling appointments and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff. Job Qualifications and Expectations JOB DUTIES: (This list may not include all the duties assigned.) Greet patients and visitors in an efficient, professional, and courteous manner and solicit customer feedback to improve service. Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with provider. Assists with obtaining prior authorizations/necessary paperwork for patients such as: FMLA forms/Disability forms. Assists with scheduling and completing the referral process for new patients. Instructs patients with information for upcoming procedures. Verify and update necessary demographic information. Maintain provider schedules. Keep a neat and orderly work area. Maintain relevant office supplies for department effectiveness. Perform related work as required. REQUIRED QUALIFICATIONS: High School Diploma or equivalent PREFERRED QUALIFICATIONS: Prefer one-year work experience in a healthcare environment CERTIFICATE/LICENSE: None TYPICAL PHYSICAL DEMANDS: Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 25 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required. TYPICAL WORKING CONDITIONS: Work is performed in the reception area and involves frequent contact with patients as well as exposure to communicable illnesses. Requirements may include working irregular hours. PAY AND BENEFITS: The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria. We also offer a substantial benefits package, including: Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday) Dependent Care Flexible Spending Account 401k Plan Medical Flexible Spending Account Health Insurance Group Term Life Insurance Dental Insurance Identity Theft Protection Vision Insurance Long Term Disability Accidental Death & Dismemberment Insurance
    $15-20.2 hourly 57d ago
  • Receptionist - Franchise Location

    H&R Block, Inc. 4.4company rating

    Front desk agent job in Decatur, IL

    What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office
    $28k-34k yearly est. Auto-Apply 27d ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk agent job in Champaign, IL

    Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements: Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $28k-34k yearly est. 18d ago
  • Guest Service Agent

    Drury Hotels 4.4company rating

    Front desk agent job in Champaign, IL

    Starting at $14.50 an hour! Property Location: 905 W. Anthony Dr. - Champaign, Illinois 61821You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. This role is eligible for a discretionary quarterly "+1 Service" bonus. What you will do: Serve as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. Assist guests in a friendly, efficient, courteous, and professional manner. Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you: With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly, highly organized communicators and multitaskers with these qualifications. Warm and friendly manner in relating to and interacting with the public Demonstrated attention to detail while handling multiple tasks simultaneously Familiarity with handling money, making change, and using office machines in day-to-day activities Ability to speak and receive direction (written and verbal direction) in English Willingness and ability to work alone as scheduled Rise. Shine. Work Happy.Hiring Immediately! The pay range is $16.01 - $24.03 The starting wage may be above the minimum rate, based on relevant experience, skills, and education. We will be accepting applications on an ongoing basis. At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE Explore Our Culture Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call ************ or email **************************.
    $16-24 hourly Easy Apply 60d+ ago
  • Receptionist/GROW - Full Time

    Gibson Area Hospital 4.5company rating

    Front desk agent job in Gibson City, IL

    Job Details Gibson City, IL Full Time $16.00 - $25.00 HourlyDescription Greets, ascertains needs, instructs, directs, and schedules patients and visitors. Serves as a liaison between patient and medical support staff. Provides staff support to the Physician and Mid-level practitioner. Collects information from the patients for entry into computer system for use by the physicians, mid-level practitioner, other staff, and billing. GIBSON AREA HOSPITAL & HEALTH SERVICES MISSION STATEMENT To provide personalized, professional healthcare services to the residents of the Communities we serve. PRINCIPAL DUTIES AND RESPONSIBILITES 1. Responsible for opening up office @ 8am and closing office at end of day after last patient has left the building and at or after 5pm. (most likely after 5pm most days). Opening includes: turning on any office equipment, turn off night message for phones at 8am to allow calls to go thru, unlock any front office file cabinets needed for the day, unlock cash drawer, make sure waiting room is in neat & orderly manner. Closing includes: turn on night message for phones after 5pm, locking any necessary front office file cabinets, counting money in cash drawer and locking cash drawer, taking any money collected throughout the day and placing in a deposit bag and putting deposit bag in managers mailbox, placing any mail and any completed fee tickets in manager's mailbox,wiping waiting room seats down with sani-cloth wipes using gloves for personal protection, turning off all applicable lights. 2. Courteously answers multi-line telephone and directs calls to appropriate party or takes accurate message. Required use of multiple phone functions including placing calls on hold, paging system, and message system. 3. Courteously greets visitors and directs appropriately on to assess needs. 4. Checks-in all patients using multiple electronic health records systems. Verify insurance coverage, patient addresses, phone numbers, and co-pays and money owed on all patient accounts. Photo ID for proof of identity & insurance card is to be presented at each patient visit. Verify Health Care of Family Services (HFS) for those who have IL Medicaid as coverage using insurance verification web-site MEDI and also verify Primary Care Provider (PCP) of patient. If patient has another PCP listed & patient wants to change PCP to provider scheduled with, staff must call the IL Medicaid managed care company in order to receive reference number to be paid for visit. OB/Gyn visits are excluded for PCP change along with other listed exempt services stated by HFS. Medicaid patients may be seen if they have regular IL Medicaid, Aetna Better Health, BCBS Medicaid, Molina or Meridian insurance. If patient has Molina insurance, go to Molina website to verify patients PCP on Molina website as well as MEDI site. If patient has Aetna Better Health, BCBS Medicaid, or Meridian, go to the Onesource website to verify patients PCP on Onesource as well as MEDI site. Medicare Part B patients completed “Medicare Questionaire” electronic Form in NextGen must be completed, dated, and saved. 5. Attaches “Vaccines For Children” eligibility form to fee ticket for all children who have HFS that are receiving immunizations at visit. 6. Attached CDC Milestones form to fee ticket for applicable age of child for all well-child visits CDC Milestones are for. 7. Prepares Encounter or “Fee Ticket” forms for patients with appointments & verify with patients that all information is correct before handing over to nursing staff. 8. Collects money from patients at time of service for co-pays, co-insurance, deductibles, payment of service, or balance on account(s). Checks are to be written payable to Gibson Area Hospital. Credit cards for office related payments are to be swiped with card reader after creating a quickbatch in NextGen or logging on to hospital bill pay website for hospital bills or outside department bills. Three credit card receipts are to be printed, 1 for client to keep, 1 for client to sign, and 1 more additional copy. The two remaining receipts are to be placed appropriately in cash box in locked cabinet behind front desk for office manager to complete deposit to send to GAH finance department. 9. Communicates in a professional manner at all times. 10. Schedules appointments for the Physicians and/or Mid-level Practitioner and nurse schedules. Schedules all patient appointments for Dr. Katherine Austman for both Watseka location & Gibson City location. 11. Check appointment reminder status for the next business day by double clicking on the scheduled appointments in NextGen and check “details” section to make sure automated reminder system has reached all patients scheduled. If any bad numbers or unable to reach patient is in this field, review chart and contact patient for reminder. 12. Instructs various patients on proper urine collection procedures and escorts to location of restroom facility in order to obtain more accurate specimens for examination if applicable. 13. Scans all patient related information into the computer system, such as registration information, insurance cards, hospital reports, ER reports, labs, X-ray reports, and other physician consultation notes, patient photos & IDs etc. for Practice Partners. Scans all patient insurance cards & patient IDs into NextGen. 14. All other duties assigned by the Office Manager/Physician/Mid-level Practitioner. Qualifications PHYSICAL REQUIREMENTS/MENTAL DEMANDS: 1. Requires sitting or standing for long periods of time; also stooping, bending, and stretching for files and supplies. Occasionally lifts files or paper weighing up to 30 pounds. 2. Requires manual dexterity to operate a keyboard, type at minimum of 40wpm, operate a computer, calculator, multi-line telephone, copy/fax machine, and other office equipment. 3. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts to hear patient's verbal communication and gather data to relay. 4. Involves frequent contact with staff and patients and may require dealing with angry or potentially violent people. 5. It is necessary to view and type on computer screens for long periods and to work in an environment which can be very stressful. 6. Clarity of speech for others to be able to understand instructions and interpretation given. 7. Ability to tell when something is wrong or is likely to go wrong. 8. Emotional stability conductive to dealing with patients and family members. 9. May be required to work beyond regular clinic hours. 10. Exposure to communicable diseases and other conditions common to clinic setting. 11. Physical strength to perform the following lifting tasks: • Floor to waist - 20 pounds • 14” to waist - 30 pounds • Waist to shoulder - 20 pounds • Shoulder to overhead - 10 pounds • Carry 30 pounds for 30 feet • Push 10 pounds/force for 15 feet • Pull 10 pounds/force for 15 feet REPORTING RELATIONSHIP Report to Office Manager/Respective Physician or Mid-Level Practitioner. EDUCATION, KNOWLEDGE AND ABILITES REQUIRED: 1. High school graduate or equivalent. 2. Ability to deal with the public in a pleasing and efficient manner. 3. Ability to use various computer applications and other office equipment. 4. Ability to speak clearly and concisely 5. Ability to establish and maintain effective working relationships with patients, employees, and the public. 6. Knowledge of patients' rights. 7. CPR training will be required to pass. INFECTION EXPOSURE RISK LEVEL Category 2 - Minimal Risk - This job may expose you occasionally or in emergency situation to blood, body fluids, or tissue. The Hepatitis B vaccine shall be made available. WORKING CONDITIONS 1. Will work in an office with co-workers where traffic may be constant, subjecting you work to interruptions, which can produce stress and fatigue. 2. Involves frequent contact with staff, patients, and the public and may involve dealing with angry or upset people. 3. Works in an office where there are relatively few discomforts due to dust or dirt. There are some exposures to print noise. 4. May be required to work beyond regular clinic hours.
    $29k-34k yearly est. 53d ago
  • Front Office Assistant

    Community Health Partnership of Illinois 3.6company rating

    Front desk agent job in Champaign, IL

    Job Description Position: Front Office Assistant (Full Time) Community Health Partnership of Illinois is a is a non-profit organization that provides primary health care to migrant farmworkers and other medically underserved populations throughout northern and central Illinois that specializes in primary preventative medical, dental, and behavioral health service. Our focus is delivering quality, culturally responsive health care services to our patients, caregivers, and partners in the communities we serve. We are seeking a friendly and organized Front Office Assistant to join our team. The Front Office Assistant will be responsible for providing excellent customer service to all guests and visitors that come to our office. The ideal candidate will have strong communication skills, be able to multitask effectively, and have a professional demeanor. Key responsibilities: - Greet and assist guests and visitors as they arrive at the office- Answer and direct phone calls in a professional and courteous manner- Maintain a clean and organized front desk area- Schedule appointments and manage the office calendar- Assist with administrative tasks as needed, such as filing, data entry, and photocopying- Handle incoming and outgoing mail- Stock and maintain office supplies- Ensure all visitors sign in and out of the office- Assist with special projects and events as needed Qualifications: - High school diploma or equivalent - Previous experience in a customer service or administrative role preferred - Strong communication and interpersonal skills - Proficient in Microsoft Office applications - Ability to multitask and prioritize tasks effectively - Professional and friendly demeanor -Bilingual Spanish/English required Licenses & Certifications: Valid Driver's license and automobile insurance. CPR certification within 90 days of employment and current certification thereafter. Annual OSHA/HIPPA training in accordance with the CHP OSHA/HIPPA manual. Annual TB test in accordance with CHP TB policy and procedures. Hepatitis B vaccination/waiver in accordance with CHP Hepatitis B vaccination/waiver protocol. If you are a motivated and detail-oriented individual with a passion for customer service, we would love to hear from you. Please submit your resume and a cover letter detailing why you would be a great fit for the Front Office Assistant position.
    $24k-31k yearly est. 17d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Champaign, IL?

The average front desk agent in Champaign, IL earns between $24,000 and $35,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Champaign, IL

$29,000

What are the biggest employers of Front Desk Agents in Champaign, IL?

The biggest employers of Front Desk Agents in Champaign, IL are:
  1. Arbor Lodging Management
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