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Front desk agent jobs in Coalinga, CA

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  • Front Office Agent- FT

    Carmel Valley Ranch 3.9company rating

    Front desk agent job in Carmel-by-the-Sea, CA

    Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Click here to spend a ‘day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience. A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills Ability to stand for long periods of time. Wage range of $21 to $22.50 per hour Must be able to work weekends & holidays Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!
    $21-22.5 hourly 5d ago
  • Night Audit - Part Time

    Andaz San Diego

    Front desk agent job in San Diego, CA

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Night Auditor is responsible for oversight of Front Desk and reconciliation of hotel daily revenues. A combination of duties mainly related, but not limited to: check-in and check-out guests, night audit packet, oversee all functions of the hotel and contribute to an overall positive guest experience. Must be available to work Friday and Saturday overnights. There may be the possibility for additional shifts due to business needs. Hyatt has the best to offer including: paid holidays vacation and sick leave medical health care 401k and company match after 1 year of service paid FamilyBonding time and Adoption Assistance $1,000 per year for Educational Assistance discounted and complimentary rooms at Hyatt locations across the globe free colleague meals during shifts Support for Your Personal Wellbeing (Complimentary Headspace Subscription, Employee Assistance Program, etc.) Diversity, Equity, and Inclusion are at the core of our Purpose - to care for people so they can be their best - and we must be deeply involved in actions that fight racial injustice and inequality. and much more The expected pay for the position is $25.00 per hour, plus an overnight pay differential. All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. A true desire to satisfy the needs of others in a fast-paced environment Refined verbal and written communication skills A desire to exceed guest expectations
    $25 hourly 5d ago
  • Night Auditor & Hotel Operations

    Marriott International, Inc. 4.6company rating

    Front desk agent job in San Diego, CA

    Additional Information Job Number25201810 Job CategoryFinance & Accounting LocationCourtyard by Marriott San Diego Sorrento Valley, 9650 Scranton Road, San Diego, California, United States, 92121VIEW ON MAP ScheduleFull Time Located Remotely?N Type Non-Management Pay Range: $24.70-$24.70 per hour POSITION SUMMARY Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $24.7-24.7 hourly 1d ago
  • Veterinary Receptionist

    Burlingame Family Pet Hospital

    Front desk agent job in Burlingame, CA

    Burlingame Family Pet Hospital is seeking a Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere. In this role, you will schedule and manage the flow of appointments, provide empathetic customer service, manage a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with previous veterinary experience who are friendly and outgoing, detail-oriented and committed to contributing to a team-focused environment. Schedule: This is a full-time position with a 5/8 or 4/10 schedule and availibility needed in the evenings and Sundays. Full-time benefits and compensation**: Compensation: $23-25 per hour, for each hour worked* Shift differential: Additional $2/hr on weekends and weekdays after 7pm Health package: Medical, dental, and vision insurance with HSA option and choice of United Healthcare or Kaiser Permanente Competitive PTO: Vacation accrual of 80 hours per year (based on full-time hours worked) plus paid holidays and California Sick Time Life insurance, disability, and 401k options Employee Assistance Program Generous personal pet discount Annual uniform allowance Minimum qualifications: Previous experience as a veterinary or medical receptionist is preferred. About our hospital: At Burlingame Family Pet Hospital, we provide a complete range of services to companion animals in the California Bay Area. We're equipped to perform soft-tissue surgery, general wellness, urgent care, dentistry, orthopedics, and more out of our state-of-the-art surgical suite. Our 5 doctors are well-equipped with digital radiology, in-house diagnostics, all computerized records (Evet/Pulse), and most of all, a talented and committed support staff team. We are conveniently located near BART, CalTrain, and bus routes, offering easy access for employees who commute by public transportation. #pri *To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.
    $23-25 hourly 1d ago
  • Front Desk Representative

    Amber Tannehill

    Front desk agent job in San Diego, CA

    Coldwell Banker West is a real estate company based out of Ocean Beach. Our company specializes in helping clients find and secure their ideal homes and properties. We are committed to providing exceptional service and personalized support to meet the unique needs of each client. Located at 1851 Cable Street, we strive to create a seamless and positive experience for every customer. Role Description This is a full-time role for a Resource Center Administrator. The role is located in Ocean Beach, CA. The job description for our Resource Center Administrator is to be the main point of contact and assistance to our sales force. From hire to transaction, the RCA will help with training, troubleshooting, information support, and supplying the agent with templated marketing pieces for their business and every listing or sale. To achieve the above mentioned, the RCA will have to be well versed in all company programs, work with the IT company for basic troubleshooting or system support for wifi, agent workstations, etc., run basic MLS reports to determine which agents to reach out and support with marketing and or simple reporting reminders. To be a support to the agents, within the guidelines and boundaries defined in RCA procedures. The goal is to create a smooth work environment for the agent and ensure the company standards for marketing and reporting are being adhered to. We would like our newly on-boarded agents to be productive as soon as possible and not have to struggle with understanding our company infrastructure. We want to touch as many agents as possible, so they stay connected to the company. We need to build strong relationships with our agent base and keep them engaged with the company through meetings, trainings, and events. And we need a strong cheerleader in the office that exemplifies the company mindset and core values of excellence, ingenuity, awesomeness and home. Qualifications Phone Etiquette and effective Communication skills Strong Customer Service skills Ability to multi-task and manage time effectively Proficient in Microsoft Office Suite and other administrative software High school diploma or equivalent Previous experience in real estate or a related field is a plus
    $30k-39k yearly est. 1d ago
  • Part Time Dental Receptionist / Front Desk - Concord, CA 94518

    Private Practice 4.2company rating

    Front desk agent job in Concord, CA

    Title: Part Time Dental Receptionist / Front Desk Part Time Dental Receptionist / Front Desk Position We are a Private Dental Office. Our office treats Adult patients. We are looking for an experienced Part Time Dental Receptionist / Front Desk person to schedule patients, billing, handle insurance payments, referrals, etc. Part Time Available! 3 Days A Week! Open: Mon - Fri: 8:30am - 5pm No Weekends. Compensation: $25 - $30 per hour + Benefits! Requirements: Must have at least 1 year of experience working as a Front Desk Receptionist in a Dental Office. We prefer candidates that have previous experience with Dentrix software but it is not required. Apply with a copy of your resume or CV for more info. CA-6066-C
    $25-30 hourly 60d+ ago
  • Receptionist

    Premier Infusion and Healthcare Services, Inc. 4.0company rating

    Front desk agent job in Torrance, CA

    Come Join the Premier Infusion & Healthcare Services Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work! Premier Infusion & Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion & Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart. PREMIER BENEFITS - For FULL TIME Employees: ● Competitive Pay ● 401K Matching Plan - Up to 4% ● Quarterly Bonus Opportunities ● Medical, Dental & Vision Insurance ● Paid Vacation Time Off ● Paid Holidays ● Referral Incentives ● Employee Assistance Programs ● Employee Discounts ● Fun Company Events Description of Responsibilities --- Monday thru Friday schedule 10:30am - 7:00pm The Receptionist is responsible for courteously receiving and routing all incoming calls and visitors to the pharmacy and assisting with office support tasks as needed. Reporting Relationship Pharmacy Tech Manager Work Schedule Monday- Friday 10:30 am - 7:00 pm Responsibilities of the Receptionist include the following: Answer incoming phone calls with efficiency and courtesy, and redirect calls appropriately. Maintain accurate records of telephone activity. Greet customers and other visitors to the pharmacy, and put them in contact with the appropriate pharmacy personnel. Responsible for correctly e-filing paperwork. Receive, sort and distribute incoming mail as needed. Perform light word processing, data entry, photocopying, filing or other office activities as needed. Assembles patient admission packets Minimum Qualifications Effective interpersonal, time management and organizational skills. The ability to communicate clearly in speaking and writing. Computer skills that include word processing, and efficient use of the internet and e-mail Education and/or Experience: Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) Must be bilingual / Fluent in Spanish Prior experience in a pharmacy or home health company is of benefit. Prior experience in a consumer related business is also of benefit. Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus. Equal Employment Opportunity (EEO) It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities. Job Type: Full-time Work Location: In person
    $30k-37k yearly est. 4d ago
  • Business & Front Desk Coordinator

    Nazareth House 3.9company rating

    Front desk agent job in Los Angeles, CA

    Title: Business and Front Desk Coordinator Compensation: $20-24/hr Schedule: Monday - Friday 9:00 a.m. - 5:30 p.m. Nazareth House is seeking a dependable and service-oriented Business and Front Office Coordinator to support daily administrative, business office, and front-of-house operations within our residential care community. This role is ideal for a highly organized professional who excels in customer service, administrative coordination, and compliance support while serving as a key point of contact for residents, families, visitors, vendors, and staff. What You'll Do: Serve as a primary point of contact for residents, families, visitors, and vendors, ensuring a welcoming and professional front office experience. Coordinate business office functions including accounts payable, accounts receivable, billing, payroll support, and month-end administrative processes. Maintain confidential employee and resident records in compliance with organizational and regulatory requirements. Support HR functions such as recruiting coordination, onboarding documentation, training records, and compliance tracking. Assist leadership with hiring paperwork, regulatory documentation, and audits. Manage front desk operations including answering phones, greeting visitors, and monitoring facility access. Maintain organized filing systems, databases, mail distribution, and general office operations. Schedule appointments, transportation, tours, and support admissions-related coordination. Assist with events, Dining Services documentation, staff scheduling records, and training logs. Coordinate with onsite vendors and serve as a backup driver when needed. What You'll Need to Succeed: Administrative, business office, or account coordination experience required. Strong customer service, professionalism, and communication skills. High level of confidentiality, discretion, and attention to detail. Strong organizational and multitasking abilities in a fast-paced environment. Proficiency in Microsoft Office and standard office systems. Healthcare, assisted living, or elder care experience preferred. Valid driver's license, background clearance, and ability to complete required training. What Nazareth House - Los Angeles Offers You: Comprehensive health, dental, and vision coverage 401(k)/403B retirement plan Company paid Life Insurance coverage Generous Paid Time Off Paid Sick Leave 6 paid Holidays Paid Leave (Jury Duty, Bereavement leave, etc.) Opportunities for career growth and professional development within a supportive workplace. Meaningful work that makes a positive difference in the lives of both residents and staff. A compassionate and inclusive work environment that fosters teamwork and collaboration. Compensation: Starting rate of $20-24/hr Compensation will be determined by a number of factors including educational background and experience. About Nazareth House: At Nazareth House, our commitment goes beyond physical space. Established in 1951 by the Sisters of Nazareth, both the sisters and our staff share a dedicated commitment to providing a safe and loving atmosphere where seniors are encouraged to maintain their independence. Our community offers a variety of care levels tailored to residents' changing needs. We take pride in providing diverse living options, from independent living to residential care, and a dedicated Care Center for evolving needs. For more information about the company, please visit our website: ********************************************************************** Please note: We are not accepting phone inquiries regarding the status of applications. Only qualified candidates will be contacted. Additionally, we are not working with agencies or third-party recruiters at this time. Thank you for your understanding. Nazareth House - Los Angeles provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Nazareth House - Los Angeles complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Please note that employment with Nazareth House - Los Angeles is strictly on an at-will basis.
    $20-24 hourly 2d ago
  • Reservationist

    Transdevna

    Front desk agent job in Concord, CA

    Transdev is actively seeking a transportation dispatcher for their Paratransit service in the Concord locations. We are looking for qualified dispatchers who can provide excellent customer service to both our passengers and our drivers. Join Transdev and become a part of the largest private-sector operator of transportation in North America one that cares about its employees, passengers and the communities they serve. Position Subject to Collective Bargaining Agreement: + $19.60 - $23.89 (Union Collective Bargaining Agreement Payscale) + Starting pay $19.60 with progression to $23.89 over 5 years. Benefits include: + Vacation: up to 14 days per year + Sick days: 5 days + Holidays: 8 days; 6 standard and 2 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Responsibilities + Answers customer calls and inputs all customer trip requests using a computerized scheduling system. + Provides accurate responses to callers' questions about schedules, trips and other questions using information made available to the agent + Accurately schedules trips through specialized software, in accordance with Americans with Disabilities Act (ADA) provisions and company requirements; determine if trip is to be scheduled by pick up time or by arrival/appointment time; inform customers accordingly + Provides transit information to passengers; providing friendly, professional customer service interaction; answers calls from clients and schedule services + Monitor call wait time, and number of calls in queue; efficiently address customers' needs so other customers can be helped + Enters new customer information or changes into the system. + Follows rules and regulations of the Company; follows instructions of management and supervisors + Adheres to all regulations related to the Americans with Disabilities Act (ADA) + Maintains confidentiality of passengers' information + Maintains a clean and well-organized work area Qualifications Education, Licensing, and Certifications: + High school diploma or equivalent, such as GED, required Experience: + One to two years of dispatch and/or customer service experience preferred Skills and Knowledge Required: + Ability to organize logical and efficient schedules and routes and adapt to changes + Ability to read, comprehend and understand a map + Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases and routes + Ability to assist handicapped passengers when needed + Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs + Strong written and oral communication skills + Clear speech and pleasant phone demeanor + Ability to use a multi-line phone system and handle multiple tasks concurrently + Ability to interact professionally with internal and external customers on all levels and be able to work well with diverse groups + Will be cross trained as Reservations for coverage purposes Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities + Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ******************** Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment. For more information, please visit our website at ******************* The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment. California applicants:Please Click Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6412 Pay Group: DP0 Cost Center: 680 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
    $19.6-23.9 hourly 3d ago
  • Resort Reservationist

    Sugar Bowl Ski Resort 3.3company rating

    Front desk agent job in California

    As a Resort Reservationist, you'll be the communication hub for everything our guests need to know, from lift tickets and ski school options to season passes and day to day resort operations. This role requires a strong focus on customer service and the ability to manage high call/email volumes while maintaining attention to detail and professionalism. We are hiring 1 part-time and 1 full-time Resort Reservationist. Why Sugar Bowl? Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski resorts in California. Situated atop beautiful Donner Summit, Sugar Bowl has a storied past with ties to Austrian ski culture, Hollywood and Walt Disney. This special community helped bring skiing to "sunny California" since December 1939. Since then, it continues to attract adventurous winter sports enthusiasts a like. Who you are * Strong verbal and written communication skills with a professional and approachable demeanor. * Ability to handle high call/email volumes, particularly during peak season, while maintaining accuracy and composure. * Basic computer skills, with experience in Microsoft Office, point of sale systems, and CMS software preferred. * Experience in handling email communications with a focus on clarity and professionalism. * Willingness to work flexible hours, including weekends and holidays, during the ski season. What you will do * Serve as the primary voice for Sugar Bowl Ski Resort, responding to guest inquiries about ski packages, lessons, rentals, and resort amenities. * Assist guests in purchasing the right product and upsell and cross-sell resort products and services to enhance the guest experience. * Provide up-to-date information on resort operations, including lift status, weather conditions, and events. * Address guest concerns and questions in a professional and timely manner, escalating issues when necessary. * Process phone orders for tickets, passes, and other resort services to ensure a smooth guest experience. * Use Podio to document call volume and track guest interactions, ensuring accurate records are maintained. * Manage email inquiries, responding promptly and providing thorough information. * Work closely with the Call Center Lead and Guest Services Director to meet KPIs and department goals. * Stay informed about current promotions, special offers, and operational updates to provide accurate and timely information to guests Winter Benefits * Employer sponsored 401k plan after 1000hrs (and 1-yr) * Excellent professional and training development * Free ski and tubing passes for employees * Free ski passes for dependents * 50% off food at our cafeterias * Free group ski and snowboard lessons for employees * Employee discounted lift tickets for family and friends * Lift ticket discounts at tons of resorts including 24 destinations thanks to the Mountain Collective * Hotel discounts * Employee ski reciprocal programs Sugar Bowl Resort believes that all persons are entitled to equal employment opportunity and does not discriminate against its employees or applicants because of race, color, hair, religion, sex, sexual orientation, gender identity, gender orientation, gender expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, medical condition, or any other status protected by federal, state or local law, ordinance or regulation. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination.
    $26k-32k yearly est. 60d+ ago
  • Reservations Agent

    Hotel Californian

    Front desk agent job in Santa Barbara, CA

    The Reservation Agent is responsible for handling the day-to-day reservation operations in a professional, efficient, friendly manner. The Reservation Agent will also ensure that all reservation lines are attended and accurately and professionally communicate hotel rates and information. JOB RESPONSIBILITIES: Create bespoke experience for guests. Responsible for all reservation activity ensuring that the reservation lines are attended always. Communicate anticipated business demands daily with departmental team members (arrivals/departures, group functions, guest requests, etc.). Properly access all functions of the reservations system according to established procedures. Courteously answer inquiries and accept reservations over the phone Maximize revenue by utilizing suggestive selling and up-selling techniques. Demonstrate advantages and create value for our guests. Monitor and ensure that all reservations (including manual) are input into the session accurately, completely and promptly. Assist where necessary to ensure optimum service is provided to guests, visitors and other departments. Work closely with several departments in coordinating reservations, sales and rate strategy. Support other team members and departments to contribute to the best overall performance of the department and hotel. Perform other duties as assigned, requested or deemed necessary by management. Assist in one stop reservation service (including restaurant, spa, etc.) Assist in prearrival process for all guests (email/phone) Assist in answering PBX call into hotel. SKILLS AND EDUCATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required High School Diploma or equivalent Prior luxury hospitality experience preferred Ability to multitask between different computer systems. Must possess computer skills Excellent selling skills and understanding of sales processes; can bring a sale to closure quickly at a high return rate Strong customer development and relationship management skills Ability to influence others to up sell products and services with excellent negotiation skills Strong communication skills (verbal, listening, writing) - possesses confident telephone skills and etiquette Ability to accurately input and access data into hospitality software Must be able to prioritize, organize and follow-up in a timely manner Must be able to work cohesively with other departments, co-workers as part of a synergistic team Ability to work a varied schedule including, days, nights, weekends, and holidays QUALIFICATION: Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californian's business needs. As a team player, I may be required to perform additional and/or different responsibilities from those set forth above.
    $29k-36k yearly est. 14d ago
  • Reservationist

    MV Transit

    Front desk agent job in Glendale, CA

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly. Job Responsibilities: * Answer passenger calls collecting all necessary trip information for the permissible time period. * Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. * Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate. * Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes. * Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel. * Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries. * Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees. * Maintain accurate records and appropriate filing systems. * Communicate effectively with operations staff regarding scheduling or passenger issues. * Ability to handle multiple tasks accurately and effectively. * Excellent customer service. * Professional demeanor and appearance. * Reliable in attendance. * Team player and helpful to staff, management, and peers. Qualifications Talent Requirements: * High School diploma or equivalent. * Able to work in a fast-paced environment. * Experience in paratransit scheduling utilizing Trapeze PASS, preferred. * Possess excellent decision-making skills. * Excellent attendance record. * Excellent verbal and written communication skills. * Telephone speaking and/or call center experience. * Computer experience. * Armenian-Speaking is required Starting pay rate: $20.41/hour MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast
    $20.4 hourly Auto-Apply 30d ago
  • Reservationist

    Rooftop Hospitality Group LLC

    Front desk agent job in San Francisco, CA

    Job DescriptionBenefits: 401(k) Dental insurance Employee discounts Free food & snacks Opportunity for advancement Vision insurance The Reservationist is the first point of contact for our guests and plays a key role in creating a seamless dining experience. This role is responsible for managing all incoming reservations, coordinating with the host team, and ensuring accuracy and professionalism in every interaction. The ideal candidate is friendly, detail-oriented, and able to thrive in a fast-paced, high-volume restaurant environment. Key Responsibilities Answer and manage incoming calls, emails, and online reservation requests promptly and professionally. Accurately record reservations in the restaurants booking system, ensuring guest details and preferences are properly noted. Confirm, modify, and cancel reservations as needed, following restaurant policies. Communicate effectively with hosts/hostesses and management to optimize table seating and flow of service. Monitor reservation patterns, waitlists, and walk-ins to maximize occupancy and revenue. Handle special requests (celebrations, dietary restrictions, large parties) and relay information to service teams. Provide guests with accurate information about menus, hours, policies, promotions, and events. Anticipate and resolve guest concerns or scheduling conflicts with professionalism. Support the front-of-house team during peak hours as needed. Qualifications Prior experience in a restaurant, hospitality, or customer service role preferred. Strong communication and interpersonal skills with a warm, welcoming phone manner. Excellent organizational skills with the ability to multitask in a busy environment. Familiarity with restaurant reservation software (e.g., OpenTable, Resy, SevenRooms) is a plus. Professional appearance and demeanor. Flexible schedule, including evenings, weekends, and holidays. Physical Requirements Ability to remain seated and manage phones/computers for extended periods. Occasional light lifting (up to 20 lbs).
    $29k-36k yearly est. 14d ago
  • Reservationist

    Pietro's

    Front desk agent job in Lodi, CA

    Benefits: 401(k) matching Free food & snacks Health insurance Paid time off Training & development Why work at Pietro's? Working with us is not just a job; it's an opportunity to be part of a legacy that has been serving great meals and creating memorable experiences for nearly four decades. Here's why you should consider joining our team: Great Pay: At Pietro's, we understand the value of hard work, and we believe in rewarding our team accordingly. We offer competitive wages to ensure that your dedication and efforts are recognized and compensated fairly. Great Benefits: We care about the well-being of our employees and their families. That's why we provide a comprehensive benefits package that includes: Health Insurance: Your health is important to us. Our health insurance plans are designed to keep you and your loved ones covered. Retirement Plans : Planning for the future is essential. We offer retirement plans to help you build a secure financial future. Flexible Schedules: We understand the importance of work-life balance. Our flexible scheduling options help you manage your work and personal life effectively. Great Guests: At Pietro's, we have built a loyal customer base over the years, and our guests are at the heart of everything we do. Working here means being part of a community that appreciates and enjoys our food, creating a positive and rewarding atmosphere. Great Coworkers: Joining Pietro's means becoming part of a team that values collaboration, respect, and camaraderie. Our staff is a diverse group of individuals who share a passion for delivering exceptional service and creating a welcoming environment. If you're looking for more than just a job - if you want to be part of a longstanding tradition of excellence, enjoy great pay and benefits, and work alongside fantastic coworkers and guests - then Pietro's is the place for you! Come be a part of our family and help us continue the legacy of providing exceptional dining experiences. Job Summary We are looking for a customer-focused reservationist to join our team! Need to possess great phone presence. Facilitate guest requests, ensuring clear communication with the appropriate departments. You are a natural people person who can quickly build rapport with guests and create a well informed experience. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests. Responsibilities Answer all incoming phone calls promptly and professionally. Accurately provide information about the restaurant, menu, and policies. Make reservations and place takeout orders efficiently and accurately. Facilitate pre-payments and pre-orders with great attention to details of specifics. Open and clear communication to all departments and support staff. Operational support. Qualifications Be 18 years of age Be able to work in a sitting or standing position for long periods of time Compensation: $17.50 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Welcome to Pietro's, where the warmth of family and the richness of Italian tradition come together to create an exceptional dining experience. Established in 1985, Pietro's is more than just a restaurant; it's a family-owned and operated institution that has been a cornerstone of our community for decades. At Pietro's, we believe in the power of good food to bring people together. Our commitment to quality is evident in every dish we serve. From our kitchen to your table, we take pride in crafting authentic Italian cuisine that delights the senses and nourishes the soul. We source the finest ingredients, uphold the highest culinary standards, and infuse each recipe with the passion that has defined our legacy. Customer service is at the heart of what we do. As a member of the Pietro's family, you'll play a crucial role in creating memorable moments for our guests. We strive to exceed expectations, treating every interaction as an opportunity to make a positive impact. Our dedication to exceptional service has earned us a loyal customer base, and we invite you to be a part of that legacy. Respect is one of our core values, and it extends to every member of our team. At Pietro's, you're not just an employee; you're a valued member of our family. We foster a collaborative and supportive work environment, recognizing that each individual contributes to the success of our business. With 100 employees and counting, there are ample opportunities for growth and development within our organization. Join us at Pietro's, where tradition meets innovation, and where every team member plays a vital role in our continued success. If you're passionate about quality food, dedicated to exceptional service, and thrive in a respectful and dynamic work environment, we welcome you to explore the exciting opportunities awaiting you at Pietro's. Together, let's continue the journey of creating lasting memories and building a future steeped in the flavors of Italy and the warmth of family.
    $17.5 hourly Auto-Apply 60d+ ago
  • Reservations Agent

    Theestateyountville

    Front desk agent job in Yountville, CA

    BASIC PURPOSE: Handle all telephone inquiries and reservations accurately and efficiently by answering the telephones courteously, promptly, and professionally while promoting hotel services and ensuring maximum room revenues. ESSENTIAL FUNCTIONS: 1. Answer telephone promptly and courteously. Enter guest reservations into the computer system quickly and accurately segmenting reservations into the appropriate category while using the hotel's selling strategy and knowledge of all rates, package plans and hotel services, in order to close out sale and up sell the hotel as appropriate. 2. Maintain good relations with all guests and know and implement procedures for giving special attention to VIP's & Special Club members. 3. Maintain a working knowledge of the sales and front office areas, credit policy, different room types and hotel services. 4. Monitor, sell, report closely and attempt to obtain alternate date reservations for all closed out dates by utilizing the wait list 5. Change and cancel reservations as guest request. When canceling a reservation with deposit, complete an advance deposit refund requisition. 6. Take reservations for suites, properly filling in necessary information following credit policy. Block rooms accordingly and distribute worksheet to departments involved. 7. Review group cover sheets to ensure accuracy and enter information into the computer system. 8. Report rate resistance and all problems to Director. NON-ESSENTIAL FUNCTIONS: 1. Answer letters, send brochures and information in response to guests' request. 2. Be familiar with duties of Director, Sales such as forecasting, coding, closing out and restricting dates. 3. Participate in hotel committees and task force opportunities. Knowledge and Skills: Education: A high school education or equivalent experience. Further education is desirable. Experience: Previous data entry and telephone experience is helpful. Skills and Abilities: Must possess telephone communications skills in terms of the ability to negotiate, convince, sell and influence potential hotel guests. Ability to operate a computer. No. of employees supervised: None Travel required: None Hours Required: Scheduled days and times may vary based on need.
    $29k-36k yearly est. 60d+ ago
  • Reservations Agent

    Boardwalk IG Management LLC

    Front desk agent job in Yountville, CA

    RESERVATIONS AGENT Yountville, CA Laying in the heart of Napa Valley, Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Reservations Agent is responsible for handling reservations in a friendly and efficient manner and quoting available rates to maximize room revenue and average rate according to Estate Yountville standards. They are also responsible for participating in the monthly Rooms Merchandising meeting. ESSENTIAL JOB RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service oriented manner. Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working. Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations. Maintain a warm and friendly demeanor at all times. Answer all incoming calls promptly in a friendly efficient and courteous manner. Be able to answer guest inquiries about hotel services facilities and hours of operation. Book room reservations while focusing on maximizing room revenue and average rate using standard company rate quoting scenario at all times. Communicate and work closely with the Sales Department concerning group bookings. Continually update Central Reservations on rates and availability maintain availability calendar and communicate all relevant information to the operations staff. Maintain accurate files and reports. Handle all special reservations to include V.I.P. reservations packages and discounts. Compile and input all necessary information for the required Rooms Merchandising meetings. Promptly efficiently and accurately book and block rooms using hotel guidelines for Group Rooming Lists and Booking Agreements. Attend Rooms Merchandising meetings and give input on trends and opportunities to maximize revenue. Employees must at all times be friendly helpful and courteous to guests managers and all their fellow employees. Complete forecasts as required by management. Monitor daily sales activity and alert Guest Services Manager of sold out nights group ceiling status and possible problem situations. Perform any other duties as requested by management. Attend meetings as required by management. Be able to perform all duties of Guest Services Agent and assist as needed at front desk. REQUIRED QUALIFICATIONS: College course work in related field helpful. Experience in a hotel or a related field required. High School diploma or equivalent required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Must maintain composure and objectivity while under pressure. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) ************************************
    $29k-36k yearly est. 2d ago
  • Reservations Agent

    Maybourne Hotel Group

    Front desk agent job in Beverly Hills, CA

    The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application. Summary of Position As a reservation agent, you will be a vital part of our reservations department, responsible for handling reservations inquiries, assisting with booking accommodations, and providing valuable information to enhance our guests' stay. Roles and Responsibilities Providing excellent customer service to all guests and taking reservations using proper hotel verbiage, ensuring to adhere to hotel standards Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up Accommodating in-house guest requests, ensuring a high level of guest satisfaction Maintaining accurate logs of special requests and ensuring that requests are blocked in PMS or front office system Answering and directing in-bound calls to the hotel and frequently using email and fax systems, coordinating and responding to mailed correspondence Understanding the selling strategy for the hotel by knowing the status of room inventory and following it Processing rooming lists accurately as well as all changes and cancellations for group reservations Preparing group guest lists prior to arrival Controlling and blocking rooms as well as pre-blocks for special groups Ensuring that all reservations transferred to PMS or front office system are accurate Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques per company policy Memorizing hotel facilities and giving clear directions to the hotel for inquiring guests Coordinate required departmental training for reservations team to include newly hired agents Coordinate attendance of scheduled departmental meetings in the absence of the manager Act as the main resource for reservation agents in need of assistance Be the primary liaison for internal reservation communications from Sales, Executive Office, Group and Revenue Management Team Qualifications High school diploma or equivalent required Minimum of two (2) years' experience in a customer service role required One-year experience working either at the front desk or in the reservations department for a luxury hotel Knowledge of hospitality sales, marketing, and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations, and yield management. Excellent telephone etiquette and verbal and written communication skills required Good cognitive skills; the ability to solve problems and make rational decisions Knowledge of Microsoft Office products such as Word, Excel, and Outlook required Preferred working knowledge of Opera, Pegasus, Mitel, Sertifi, Cendyn, Onyx, and Open Table Must be dependable and available to work within the hotel on weekends, nights, and/or holidays based on business demands. Must possess a good attitude, attention to detail, and ability to work well under pressure Demonstrative experience working in a highly professional, multi-tasking environment and possessing outstanding interpersonal skills. Polished and professional demeanor in person, online, and via phone Must be a team player and treat colleagues with respect and the highest level of professionalism Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Possible prolonged periods of standing. Must be able to lift 15 pounds at times. The job may require working in a fast-paced and sometimes high-pressure environment. Equal Opportunity Employer: Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly. Vision Leading the future of luxury lifestyle; curating distinctive and enriching experiences. Purpose Creating Stories of Distinction The Maybourne Mindset Put People at our heart Stay two steps ahead Make the magic happen Who you would be working for Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills - six of the world's most renowned luxury hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests. A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through. Company Benefits Medical/Dental/Vision Insurance Company matched 401(k) plan Company matched Health Savings Plan Flexible Spending Paid Holidays Paid Time Off Paid Sick Leave Employee Assistance Program Free Parking Employee Recognition Programs Colleague meals Colleague Referral Incentive program *The Maybourne Beverly Hills participates in E-Verify.*
    $28k-35k yearly est. Auto-Apply 13d ago
  • Reservations Agent

    Maybourne Beverly Hills Hotel

    Front desk agent job in Beverly Hills, CA

    Job DescriptionReservations Agent The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application. Summary of Position As a reservation agent, you will be a vital part of our reservations department, responsible for handling reservations inquiries, assisting with booking accommodations, and providing valuable information to enhance our guests' stay. Roles and Responsibilities Providing excellent customer service to all guests and taking reservations using proper hotel verbiage, ensuring to adhere to hotel standards Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up Accommodating in-house guest requests, ensuring a high level of guest satisfaction Maintaining accurate logs of special requests and ensuring that requests are blocked in PMS or front office system Answering and directing in-bound calls to the hotel and frequently using email and fax systems, coordinating and responding to mailed correspondence Understanding the selling strategy for the hotel by knowing the status of room inventory and following it Processing rooming lists accurately as well as all changes and cancellations for group reservations Preparing group guest lists prior to arrival Controlling and blocking rooms as well as pre-blocks for special groups Ensuring that all reservations transferred to PMS or front office system are accurate Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques per company policy Memorizing hotel facilities and giving clear directions to the hotel for inquiring guests Coordinate required departmental training for reservations team to include newly hired agents Coordinate attendance of scheduled departmental meetings in the absence of the manager Act as the main resource for reservation agents in need of assistance Be the primary liaison for internal reservation communications from Sales, Executive Office, Group and Revenue Management Team Qualifications High school diploma or equivalent required Minimum of two (2) years' experience in a customer service role required One-year experience working either at the front desk or in the reservations department for a luxury hotel Knowledge of hospitality sales, marketing, and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations, and yield management. Excellent telephone etiquette and verbal and written communication skills required Good cognitive skills; the ability to solve problems and make rational decisions Knowledge of Microsoft Office products such as Word, Excel, and Outlook required Preferred working knowledge of Opera, Pegasus, Mitel, Sertifi, Cendyn, Onyx, and Open Table Must be dependable and available to work within the hotel on weekends, nights, and/or holidays based on business demands. Must possess a good attitude, attention to detail, and ability to work well under pressure Demonstrative experience working in a highly professional, multi-tasking environment and possessing outstanding interpersonal skills. Polished and professional demeanor in person, online, and via phone Must be a team player and treat colleagues with respect and the highest level of professionalism Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Possible prolonged periods of standing. Must be able to lift 15 pounds at times. The job may require working in a fast-paced and sometimes high-pressure environment. Equal Opportunity Employer: Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly. Vision Leading the future of luxury lifestyle; curating distinctive and enriching experiences. Purpose Creating Stories of Distinction The Maybourne Mindset Put People at our heart Stay two steps ahead Make the magic happen Who you would be working for Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills - six of the world's most renowned luxury hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests. A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through. Company Benefits Medical/Dental/Vision Insurance Company matched 401(k) plan Company matched Health Savings Plan Flexible Spending Paid Holidays Paid Time Off Paid Sick Leave Employee Assistance Program Free Parking Employee Recognition Programs Colleague meals Colleague Referral Incentive program *The Maybourne Beverly Hills participates in E-Verify.*
    $28k-35k yearly est. 13d ago
  • Reservations Agent

    Maybourne Hotels Ltd.

    Front desk agent job in Beverly Hills, CA

    The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application. Summary of Position As a reservation agent, you will be a vital part of our reservations department, responsible for handling reservations inquiries, assisting with booking accommodations, and providing valuable information to enhance our guests' stay. Roles and Responsibilities * Providing excellent customer service to all guests and taking reservations using proper hotel verbiage, ensuring to adhere to hotel standards * Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up * Accommodating in-house guest requests, ensuring a high level of guest satisfaction * Maintaining accurate logs of special requests and ensuring that requests are blocked in PMS or front office system * Answering and directing in-bound calls to the hotel and frequently using email and fax systems, coordinating and responding to mailed correspondence * Understanding the selling strategy for the hotel by knowing the status of room inventory and following it * Processing rooming lists accurately as well as all changes and cancellations for group reservations * Preparing group guest lists prior to arrival * Controlling and blocking rooms as well as pre-blocks for special groups * Ensuring that all reservations transferred to PMS or front office system are accurate * Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques per company policy * Memorizing hotel facilities and giving clear directions to the hotel for inquiring guests * Coordinate required departmental training for reservations team to include newly hired agents * Coordinate attendance of scheduled departmental meetings in the absence of the manager * Act as the main resource for reservation agents in need of assistance * Be the primary liaison for internal reservation communications from Sales, Executive Office, Group and Revenue Management Team Qualifications * High school diploma or equivalent required * Minimum of two (2) years' experience in a customer service role required * One-year experience working either at the front desk or in the reservations department for a luxury hotel * Knowledge of hospitality sales, marketing, and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations, and yield management. * Excellent telephone etiquette and verbal and written communication skills required * Good cognitive skills; the ability to solve problems and make rational decisions * Knowledge of Microsoft Office products such as Word, Excel, and Outlook required * Preferred working knowledge of Opera, Pegasus, Mitel, Sertifi, Cendyn, Onyx, and Open Table * Must be dependable and available to work within the hotel on weekends, nights, and/or holidays based on business demands. * Must possess a good attitude, attention to detail, and ability to work well under pressure * Demonstrative experience working in a highly professional, multi-tasking environment and possessing outstanding interpersonal skills. * Polished and professional demeanor in person, online, and via phone * Must be a team player and treat colleagues with respect and the highest level of professionalism Physical Requirements * Prolonged periods of sitting at a desk and working on a computer. * Possible prolonged periods of standing. * Must be able to lift 15 pounds at times. * The job may require working in a fast-paced and sometimes high-pressure environment. Equal Opportunity Employer: Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly. Vision Leading the future of luxury lifestyle; curating distinctive and enriching experiences. Purpose Creating Stories of Distinction The Maybourne Mindset * Put People at our heart * Stay two steps ahead * Make the magic happen Who you would be working for Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills - six of the world's most renowned luxury hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests. A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through. Company Benefits * Medical/Dental/Vision Insurance * Company matched 401(k) plan * Company matched Health Savings Plan * Flexible Spending * Paid Holidays * Paid Time Off * Paid Sick Leave * Employee Assistance Program * Free Parking * Employee Recognition Programs * Colleague meals * Colleague Referral Incentive program * The Maybourne Beverly Hills participates in E-Verify.*
    $28k-35k yearly est. 13d ago
  • Front Desk Receptionist

    Calidental

    Front desk agent job in El Paso de Robles, CA

    To effectively and efficiently check in patients, verify insurance eligibility, confirm and/or reschedule appointments as needed, and collect payments for services provided. The front desk performs many tasks requiring both interpersonal and technical skills Duties and Responsibilities Greet and welcome patients as soon as they arrive at the office Check-in patients and hand proper paperwork Answer incoming phone calls and help patients with any dental request Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Maintain office safety and security by following safety procedures and controlling access via the reception desk Book and Confirm patient's appointments Skills and Qualifications Excellent customer service Proven work experience as a Receptionist or similar role Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Spanish speaking preferred Nothing in this job description restricts CaliDental's right to assign or reassign job duties and responsibilities for this position at any time. Monday to Friday 8am to 5pm and Saturdays as needed
    $33k-42k yearly est. 21d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Coalinga, CA?

The average front desk agent in Coalinga, CA earns between $30,000 and $45,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Coalinga, CA

$36,000
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