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Front desk agent jobs in Colonial Park, PA - 176 jobs
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Office Systems Associate 2
Konica Minolta Business Solutions
Front desk agent job in Mechanicsburg, PA
Are you mechanically inclined and excited about establishing a growth-oriented career? Join Konica Minolta as aField Service Technician to demonstrate your mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company! Join us now and receive a$1,500sign-on bonus! At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader. Responsibilities What You'll Do: Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling. Develop professional customer relationships and maintain a high level of customer satisfaction Demonstrate progress in technical abilities, troubleshooting techniques and productivity Log service visits and document updates to the Konica Minolta system for each client account. Collaborate with the Account Management team to help resolve customer issues. What We Offer: Hands on and computer based training on current and upcoming technology products & services Exposure to IT networks and services with career growth opportunities Competitive car allowance program and paid mileage Company provided laptop and phone An inclusive and flexible workplace environment that highly values sharing of new perspectives. Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs. Qualifications Minimum Qualifications: 0-2 years experience of servicing/repairing office equipment or machinery High School Diploma/GED or equivalent experience A+ or N+ Certification preferred and exposure to IT Networks a plus Position requires the use of a personal car, which is eligible for the vehicle maintenance compensation program. Must have reliable transportation and a valid driver's license. Ability to lift up to 50 pounds. About Us Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.$25k-31k yearly est. 1d agoUnit Desk Clerk - Orthopedic Surgery General
Penn State Health
Front desk agent job in Camp Hill, PA
**Penn State Health** - **Holy Spirit Hospital** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** 7:00a-3:30p **Recruiter Contact:** Samantha Leiss at ****************************** (MAILTO://******************************) **SUMMARY OF POSITION:** **Responsible for patient care related secretarial duties to include:** scheduling of appointments, interacting with patients, families, physician and staff, provide real time Admission/Transfer/Discharge communication to registration; and utilization of the Transport Tracker System to retrieve and enter patient information to facilitate ancillary department workflows. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required. + Six (6) months secretarial and customer service experience required. + AHA BLS prior to end of orientation period **PREFERRED QUALIFICATION(S):** + Knowledge of medical terminology preferred. + Experience in a medical setting preferred. **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MILTON HERSHEY MEDICAL CENTER?** Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Union:** Non Bargained **Position** Unit Desk Clerk - Orthopedic Surgery General **Location** US:PA: Camp Hill | Clerical and Administrative | Full Time **Req ID** 88924$26k-32k yearly est. Easy Apply 16d agoFront Desk Agent - Homewood Suites Carlisle, PA
Palette Hotels
Front desk agent job in Carlisle, PA
Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Act in accordance with all security and emergency procedures and manage the instigation of these, as required Ensure that all Guest complaints managed, recorded, and resolved promptly Support the Night Auditor with all Front Desk and accounting related duties Produce nightly reports, as required Inform Departments of special requests, early/late departures, room changes and other Guest requests Maintain good communication and work relationships in all hotel areas Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Two years Front Desk experience Knowledge of the hospitality industry High level of IT Proficiency Able to speak and understand Spanish Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.$25k-31k yearly est. 60d+ agoFront Desk Agent
MCR Hotels
Front desk agent job in Harrisburg, PA
TownePlace Suites Harrisburg Hershey SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude:Must have a positive attitude and willingness to learn. Ability to Follow Guidelines:Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure:Must work well in stressful, high-pressure situations. Listening, Conflict Resolution:Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills:Must be able to convey information and ideas clearly. Hospitality and Guest Service:Must have a desire to serve all guests. Age Requirement:Must be 18 years of age or older to perform this job. Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out:Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks:Clock in/out for breaks at the designated time on your schedule. Call Outs:Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.$25k-31k yearly est. 7d agoFront Desk Agent
Gulph Creek Hotels
Front desk agent job in York, PA
Wyndham Garden HotelSUMMARY The Front Desk operations and supports daily hotel functions while delivering exceptional guest service. This role ensures compliance with brand standards, oversees Front Desk and Night Audit operations, assists the Sales team as needed, and serves as a role model by demonstrating professionalism, adaptability, and strong leadership in a fast-paced hospitality environment. RESPONSIBILITIES Lead daily Front Desk, and Night Audit operations Serve as Manager on Duty as scheduled Respond to guest requests, concerns, service recovery issues, and online guest surveys Follow up with extended-stay guests and ensure extended-stay logs are completed accurately and consistently Assist with staff scheduling to ensure proper coverage Assist with ordering supplies and materials Handle in-house guest balances and notify management of potential liabilities Balance cash, credit card, and ledger accounts; perform audit functions as assigned Ensure all Front Desk reports, logs, and binders are accurate and up to date Ensure Front Desk team members are enrolled in and actively using Kipsu throughout their entire shift Assist the Sales team with administrative support as needed Assist with covering shifts when necessary Maintain high standards of professionalism, attendance, appearance, and safety QUALIFICATIONS Ability to multitask and prioritize effectively in a fast-paced environment Demonstrated ability to work independently while following direction and established procedures Demonstrated ability to adapt effectively to diverse backgrounds and personalities among employees and guests Previous Front Desk or supervisory hotel experience preferred Strong communication, organizational, and problem-solving skills OTHER Other duties as assigned$25k-31k yearly est. Auto-Apply 8d agoConcierge / Front Desk - Part Time
Artis Senior Living
Front desk agent job in Lemoyne, PA
* Starting pay is $16 / hour! * This is a part time position working daytime and evening hours. Minimum 1 weekend a month and alternating holidays required. * Professional dress code observed. The Concierge will greet all guests of the community, ensuring they feel welcome and valued. Answer incoming calls and direct inquiries to the appropriate resource, assist with the distribution of mail and packages, and provide clerical support as needed. The Concierge will create Positive Partnerships with all residents and their families, providers, vendors and team members. Excellent customer service and a willingness to work with the elderly population is essential for this role. Working at Artis Senior Living, you'll play an integral role on a dynamic team helping people living with dementia achieve the essential human needs of purpose, belonging and joy by building a bridge between their lifelong identity and present daily life - we call this act of service "Honoring Yesterday & Celebrating Today." We like to think that Artis associates are the most thoughtful people on the planet, so in return - they deserve to feel safe, supported, and inspired to grow. We truly look forward to you being part of the Artis family! We are proud to be a Great Place to Work Certified company. The Concierge will: * Greet and direct all guests in a friendly and helpful manner. * Answer all incoming calls, routing them to the appropriate resource, or taking messages as needed. * Organize incoming mail and ensure that it is distributed to the appropriate person. * Respond to resident and family member questions and communicate important information with the Executive Director or MOD as appropriate. * Maintain guest logs and community resource information. * Respond and appropriately handle emergency situations that may arise in a calm, professional and effective manner. * Monitor and maintain the cleanliness of the front lobby and entrance areas. * Perform other responsibilities as needed. Concierge Educational Requirements: * Must possess a high school diploma or equivalent.$16 hourly 48d agoFront Desk Attendant (7 vacancies)
County of Lancaster
Front desk agent job in Lancaster, PA
Starting Compensation: $12.00/Hourly Find job security and stability alongside a growing community and a team that supports you. Level up your career through a large network and specialty training. If you're passionate about making a difference, apply today to join us in serving the community! Job Description: JOB SUMMARY The Front Desk Attendant provides facility access and customer service for patrons of Lancaster County Swimming Pool. REPORTING RELATIONSHIPS The Front Desk Attendant reports directly to the Front Desk Supervisor. Additional supervision is provided by the Assistant Front Desk Manager, Assistant Pool Manager, Pool Manager and the Program Manager. ESSENTIAL JOB FUNCTIONS Ability to handle money quickly and accurately Ability to organize and maintain control under fast paced conditions Comply with cash control procedures and admission procedures as set forth by Park and management staff. Maintaining a good, working relationship with the public regarding: complaints, suggestions, policy and discipline. Assisting in the execution of all Emergency Action Plans Presents a friendly, professional image, in person and by telephone. Checks passes or collects money from patrons entering facility, ensuring no one enters the facility illegally. Has a working knowledge of cash register operation. Operates cash register and all components of admissions office Maintains a neat, well-groomed appearance Has an understanding of all pool rules, schedules and programs. Consistently, courteously and professionally enforce all rules and regulations. Exercises mature judgement at all times OTHER SPECIFIC TASKS OR DUTIES Handles incoming telephone calls professionally and courteously. Completes daily checklists and reports Is aware of all pool special events and parties and be able to assist patrons when they arrive Attends Front Desk and Pool Staff meetings Assists with keeping the facility clean, including bathrooms and bath houses Regularly works weekends and holidays Performs other duties as assigned. MINIMUM QUALIFICATIONS Must be at least 14 years of age Must have PA State Police background check, PA Child Abuse History clearance and FBI fingerprint background check KNOWLEDGE, SKILLS AND ABILITIES Excellent math skills Basic computer operations Ability to maintain focus and alertness while on duty Ability to exercise discipline and initiative in planning, organizing and implementing assigned work. Excellent interpersonal skills. REQUIRED LICENSES/CERTIFICATIONS/CLEARANCES Must be at least 14 years of age. Must have PA State Police background check, PA Child Abuse History clearance and FBI fingerprint background check PHYSICAL REQUIREMENTS/WORK ENVIRONMENT Climbing steps to elevated slide entrance (employees 16 years of age and older only) Lifting equipment to waist up to 40 lbs Ability to hear questions at a conversational tone Ability to stand and walk up to 3 hours continuously Ability to speak clearly and loudly enough to be heard by large groups The County of Lancaster offers comprehensive benefits to our employees. Read more about our benefits here. Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.$12 hourly Auto-Apply 7d agoConcierge / Front Desk - Part Time
Artis Offer Letter
Front desk agent job in Lemoyne, PA
*Starting pay is $16 / hour! *This is a part time position working daytime and evening hours. Minimum 1 weekend a month and alternating holidays required. *Professional dress code observed. The Concierge will greet all guests of the community, ensuring they feel welcome and valued. Answer incoming calls and direct inquiries to the appropriate resource, assist with the distribution of mail and packages, and provide clerical support as needed. The Concierge will create Positive Partnerships with all residents and their families, providers, vendors and team members. Excellent customer service and a willingness to work with the elderly population is essential for this role. Working at Artis Senior Living, you'll play an integral role on a dynamic team helping people living with dementia achieve the essential human needs of purpose, belonging and joy by building a bridge between their lifelong identity and present daily life - we call this act of service "Honoring Yesterday & Celebrating Today." We like to think that Artis associates are the most thoughtful people on the planet, so in return - they deserve to feel safe, supported, and inspired to grow. We truly look forward to you being part of the Artis family! We are proud to be a Great Place to Work Certified company. The Concierge will: Greet and direct all guests in a friendly and helpful manner. Answer all incoming calls, routing them to the appropriate resource, or taking messages as needed. Organize incoming mail and ensure that it is distributed to the appropriate person. Respond to resident and family member questions and communicate important information with the Executive Director or MOD as appropriate. Maintain guest logs and community resource information. Respond and appropriately handle emergency situations that may arise in a calm, professional and effective manner. Monitor and maintain the cleanliness of the front lobby and entrance areas. Perform other responsibilities as needed. Concierge Educational Requirements: Must possess a high school diploma or equivalent.$16 hourly 47d agoFront Desk Clerk
Description This
Front desk agent job in Hershey, PA
Amazing opportunity to join the 74, 1200 sq feet guest rooms, The Suites at Hershey, a Hilton Vacation Club, located at the sweetest place on earth, in Hershey PA. We encourage you to join our service-oriented team member family where we strive every day to ensure our owners, members and guests can create wonderful vacation memories, while building our own hospitality skills to grow our career within Hilton Grand Vacations. As a Front Desk Clerk you will ensure every interaction with an owner or guest is a positive and memorable experience from arriving on the property until departing. Main Responsibilities: Check in and out Owners and Guests Respond to guests' requests. Assists guests with reservations or changes. Generates invoices and collects payments. Maintains safety deposit boxes. Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. Work as a team with co-workers to complete checklists and daily duties. Prepares and consistently restocks the front desk with supplies. Other duties as requested by your leader. What are we looking for: Prior customer service experience. A professional demeanor. Proficient in the English language, both verbally and in writing. Ability to multi-task responsibilities and prioritize. Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. Preferred, but not required: Precious Front Desk Clerk experience. Cash handling. At Hilton Grand Vacations, our goal is to make someone's day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Join a company where helping people get away helps you get ahead and see just how far you can go. At HGV, we will help you reach your goals and build your future! Here's why you will love it here: Recognition Programs and Rewards Excellent health care options, including medical, dental, and vision A people-first culture Positive Team Environment Generous Paid Vacation Program and Paid Sick Days Employee Assistance Program that supports your physical and mental wellbeing 401(k) program with company match Tuition reimbursement programs Employee Stock purchase program Numerous learning and advancement opportunities And more! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What are we looking for: Prior customer service experience. A professional demeanor. Proficient in the English language, both verbally and in writing. Ability to multi-task responsibilities and prioritize. Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. Preferred, but not required: Precious Front Desk Clerk experience. Cash handling. Main Responsibilities: Check in and out Owners and Guests Respond to guests' requests. Assists guests with reservations or changes. Generates invoices and collects payments. Maintains safety deposit boxes. Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. Work as a team with co-workers to complete checklists and daily duties. Prepares and consistently restocks the front desk with supplies. Other duties as requested by your leader.$21k-26k yearly est. Auto-Apply 30d agoPatient Registration/Medical Front Desk Receptionist- PRN
The Orthopedic Institute of Pennsylvania
Front desk agent job in Camp Hill, PA
Full-time Description At the Orthopedic Institute of PA, our mission since 1971 has been to create an amazingly positive, memorable experience for every patient, family, and team member. We treat each other with crazy courtesy and exceptional empathy and work together to perfect processes to achieve our mission. You'll join a culture of excellence and teamwork, focusing on investing in our team and local communities. OIP offers a great work environment, professional development, challenging careers, and competitive compensation. POSITION SUMMARY: Responsible for greeting patients. Responsible for checking the patient in by verifying demographics, and insurance, collecting co-pays and balance due, and checking out patients. **** This will be a PRN position scheduled on an as needed basis. To maintain PRN status, you must work at least one shift per month. ESSENTIAL FUNCTIONS: Greet patients friendly, verify their demographic and insurance information is correct, and collect co-pays and balance due. Check out patients in a friendly manner, schedule follow-up appointments. May have to travel to other locations as needed. Other duties as assigned- i.e., assisting other departments HOURS One evening shift required per week One weekend required per month Shift Differential available for evening and weekend shifts EDUCATION & EXPERIENCE High school diploma or GED Minimum of one year experience in customer service, preferably six months of receptionist experience in a health care setting and experience with office equipment. Available Locations Camp Hill Carlisle Harrisburg York Benefits Include: Competitive Wages Medical, Dental, Vision, Disability, and Life Insurance within 30 days Company-Paid Group Life Insurance, Short-Term Disability, and Long-Term Disability Paid Time Off (PTO) 401(k) plan Cell-Phone Discounts Casual Day on Fridays! Company events for employees and families Career Advancement Opportunities Salary Description starting at $17.00$28k-34k yearly est. 3d agoLanco Front Desk Services
Spooky Nook Sports
Front desk agent job in East Petersburg, PA
The Spooky Nook Sports Lanco Front Desk employee is responsible for welcoming all Spooky Nook Sports Lanco guests and providing an inviting, fun and healthy experience for all program participants and facility customers. This position requires paramount customer service and leadership skills. The Front Desk Customer Service employee must remain organized throughout the registration process (including the collection and recording of payments) for all activities and program registrations and batting cage operations. NOTE: Because this position will involve routine interaction with children, all candidates must successfully obtain the following clearances PRIOR to beginning employment: PA State Police criminal history record, PA Child Abuse Clearance, and FBI Fingerprint-based criminal history clearance. If you do not already have these, please follow this link to begin the process of obtaining your clearances: ************************************************************** We recommend obtaining these as soon as possible to ensure your employment can begin promptly, as results may take up to 4 weeks to arrive. You must possess the “Employment” versions of each clearance and not the “Volunteer” versions. Benefits Working at a branch of the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed. As a part-time team member of the Nook, you will enjoy: Free adult membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. 35% discount on food and beverage purchases, including the Forklift and Palate restaurant 35% discount on all Nook apparel Free child watch (3-hour increments) Discounts on personal training, event space rental, and more! Local business discounts Essential Job Functions Opens/closes front desk at Lanco Performing best practices for the Lanco welcoming and registration processes Seeks guest feedback and makes recommendations to improve visitor experience Promotes Spooky Nook Sports Lanco programming and provides related information to existing and potential customers Listens to program participants/guests needs and inquiries to determine appropriate service actions Responds to various inquiries by guests in the facility and over the phone Processes payments for internal programming registrations, and daily fees Maintains guest and facility usage statistics Remains calm during participant/guest interactions involving urgent or stressful matters Follows all cash handling policies and procedures Checks participants identification and account profile upon checking in or registering for a program Schedules facility usage and rentals for participants/guests Completes office administrative tasks such as printing, copying, mailing, filing, etc. Communicates with members concerning facility changes, large events, promotions, etc. Provides recommendations to improve process and procedures of all related tasks All other duties as assigned Requirements PA Child Abuse Clearance and FBI Fingerprint Criminal History Clearance: Must be dated within the past 5 years and specifically for employment (not volunteer). NOTE: If you do not have already these clearances, you will be provided with instructions when an offer of employment is made. Results can take up to 4-6 weeks. Both clearances must be presented before employment can begin. Experience in a customer service role Dependable transportation to and from work Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that includes evenings, weekends, and/or holidays as needed Authorized to work in the United States Preferred Qualifications Highly dependable with a history of consistent attendance and punctuality Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Integrity: Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Ability to remain calm in tense or stressful situations Initiative to work efficiently with minimal supervision Working Conditions Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will occasionally be required to lift, push, pull, lower and/or move up to 50 lbs occasionally. Noise Level: The noise level in this environment is typically variable. Work schedule: The work schedule may fluctuate to including evenings, weekends, and holidays. Salary Description $12/hr$12 hourly 11d agoFront Desk Clerk
MHC Equity Lifestyle Properties
Front desk agent job in Lancaster, PA
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Front Desk Clerk in Lancaster, Pennsylvania. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: * Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. * Process payments and deposits. * Run reports and submit maintenance request forms to ensure office efficiency. * Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. * Prioritize customer satisfaction, address conflicts and solve problems promptly. Experience & skills you need: * High school diploma or equivalent experience. * 1+ years of experience in customer service with exceptional customer service skills. * Strong organizational skills and meticulous attention to detail. * Computer literacy and the ability to learn new systems. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.$21k-26k yearly est. Auto-Apply 9d agoDutch Wonderland Inn Guest Experience Agent
Herschend
Front desk agent job in Lancaster, PA
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating . Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality -the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The service driven Guest Experience Agent (Front Desk Lodging) provides courteous, prompt service to potential or resident guests by answering phones, making reservations, checking guests in/out, and interacting with guests in a friendly and professional manner to create a memorable experience. This role is essential in making a great first impression on our guests! We are currently looking for a: Dutch Wonderland Inn Guest Experience Agent Roles & Responsibilities: Roles & Responsibilities: · Greet and interact with guests in a warm, friendly, fun, and professional manner · Maintain a neat, clean, and professional appearance · Utilize property management system to make reservations, check-in and check-out guests, process payments, maintain a cash drawer and operate office equipment · Ensure a smooth check-in and check-out process for guests · Deliver guest amenities as requested · Accurately process guest payments while maintaining PCI compliance · Operate internal communication devices in an efficient and professional manner while answering and transferring calls · Provide highest level of service by anticipating, listening attentively, and promptly responding to guest requests and complaints · Partner with housekeeping and/or maintenance to ensure guest requests and complaints are resolved in a timely manner · Keep the front desk area clean and neat by sanitizing surfaces and office equipment · Demonstrate a working knowledge of all services and facilities of the property · Comply with all standard operating procedures · Accurately document the overnight shift happenings and provide updates to lodging leadership on a routine basis · Provide guests with insightful information about other nearby parks and properties · Inform guests of events and activities that may be occurring during their visit · Promptly escalate any maintenance issues or emergencies to the appropriate authorities · Assist with operating the retail Point-of-Sale (POS) system, as needed · All other duties assigned by leadership Education and Experience: · High school diploma, GED, or equivalent preferred; Equivalent work experience will also be considered · 1+ year of previous hospitality or front desk experience a plus, but not required Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. Requirements: · Must be at least 18 years of age to comply with PA Child Labor Laws · Ability to work flexible schedule, including evenings, weekends, and holidays · Must have reliable transportation to and from work for your scheduled shift · Ability to comply with all uniform policies · Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner · Ability to portray a positive, outgoing, professional attitude · Ability to handle pressure and difficult situations with poise and finesse · Must possess strong written and verbal communication skills · Must possess strong attention to detail and problem-solving abilities · Ability to accurately use Point of Sale (POS) and/or other cash handling equipment · Ability to use office technology and equipment, such as PC, software, and copier · Must be proficient in Microsoft Outlook, Excel, Word, and Power Point · Ability to follow direction, multi-task, and work as part of a team as well as independently Physical Requirements: · Ability to stand in place for long periods of time · Ability to stand, walk, and remain on feet for majority of the workday · Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders · Ability to remain sedentary for extended periods of time, while using a computer · Ability to carry, push, pull, lift, and hold objects weighing up to 20 pounds Working Conditions: · This role will be based in an indoor lodging setting, predominantly at the front desk · Potential exposure to the variable outside temperatures on occasion, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions · Subject to frequent interruptions and may need to reprioritize activities · Subject to constant repetitive motion Palace Perks & Benefits: · Flexible schedule · Ability to cross-train and learn unique skills across various departments · Free admission to Dutch Wonderland and all Palace Entertainment parks on your days off · Invitations to exclusive company-sponsored employee events throughout the season Team member benefits: Do not miss the chance to spark your career now!$28k-34k yearly est. Auto-Apply 17d agoHotel Front Desk Receptionist
Harrisburg South
Front desk agent job in Mechanicsburg, PA
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!$26k-33k yearly est. 60d+ ago(B1) Front Desk Receptionist
Playful Pups Retreat
Front desk agent job in Elizabethtown, PA
Job Description Playful Pups Retreat in Elizabethtown, PA is looking for a welcoming and energetic Front Desk Receptionist to join our team on a full-time or part-time basis. This role is perfect for someone who enjoys providing excellent customer service while helping pets and their families feel right at home when they visit our resort. Do you enjoy working with animals? Are you confident speaking with clients on the phone and in person? Would you like to work for a company that supports your growth and success? If so, we'd love to connect with you! Why You'll Love Working Here This entry-level position offers a competitive starting pay of $13.50-$15 per hour, based on experience. We also offer a variety of benefits, including: Paid Time Off (PTO) Insurance options Employee Assistance Program (EAP) through Ally Health Flexible scheduling Employee discounts The bonus of being able to bring your dog to work If you're excited to use your communication and customer service skills in a fun, pet-friendly environment, this could be the role for you. About Playful Pups Retreat At Playful Pups Retreat, our goal is to provide the ultimate home away from home for every pet in our care. As a premier pet resort, we're committed to creating a safe, engaging, and nurturing space for our furry guests-whether they're visiting for the day or staying longer. We prioritize enrichment, exercise, and socialization to support each dog's mental and physical well-being, along with confidence building, training, and lots of cuddles. Because every dog is unique, we take the time to learn their individual personalities so we can provide personalized care. Our team consists of positive, dependable professionals who are passionate about animals and knowledgeable about dog behavior. We believe in a supportive, growth-focused workplace and enjoy promoting from within whenever possible. What You'll Do As the first point of contact for our clients, you'll play an important role in creating a positive experience for both pets and pet parents. Whether answering the phone or greeting guests in person, you'll bring warmth, professionalism, and a friendly attitude-think happy Golden Retriever energy! Your responsibilities will include: Greeting clients and explaining our services Checking pets in and out, gathering accurate information, and completing required paperwork Escorting dogs to and from lobby areas during drop-off and pick-up Answering phones in a friendly and professional manner Communicating clearly with pet parents and our animal care team Your organization, attention to detail, and upbeat approach will help keep our front desk running smoothly. What We're Looking For Strong customer service and phone skills Basic computer skills Clear verbal and written communication A positive, team-oriented mindset and attention to detail Basic dog handling ability Experience in a pet boarding or dog daycare setting is a plus, but not required. Prior customer service experience is also helpful, and we're happy to train the right candidate. If you enjoy working in a fast-paced environment, staying organized, and interacting with both people and pets, this position may be a great match. Physical Requirements The physical demands listed below reflect what is required to successfully perform the essential functions of this role. Team members must be able to stand for extended periods and demonstrate the ability to sit, bend, twist, carry, or lift up to 50 lbs. This role requires regular use of phones and/or headsets, typing and writing, and clear vision to read printed materials and computer screens. Hearing and speech are required for effective communication in person and over the phone. Safely handling dogs of all sizes is an essential part of the position and may include managing dogs that pull or jump. Safety is a top priority at our facility, and all team members are expected to follow established policies and procedures at all times. Before applying, please consider whether you can meet these physical requirements. Playful Pups Retreat is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law. Job Posted by ApplicantPro$13.5-15 hourly 30d agoBilingual Front Desk (Lancaster)
Dental Dreams
Front desk agent job in Lancaster, PA
The Role: Elite Dental LLC in Lancaster, PA is hiring Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager. Who Are We: Elite Dental LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities. Benefits: Competitive compensation Career mobility and advancement Career training and development Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) - Required Customer Service experience Dentrix and/or Eaglesoft KOS Services Inc. / Elite Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.$24k-29k yearly est. Auto-Apply 12d agoWayne Front Desk Associate
Prive
Front desk agent job in Wayne, PA
Front Desk Associate Prive Salon is seeking a dynamic and customer-focused individual to join our team as a Front Desk Associate. As the first point of contact for our salon clients, you will play a crucial role in delivering exceptional customer service and ensuring a positive experience for all visitors. Responsibilities: 1. Greeting and Welcoming Clients:Welcome clients with a warm and friendly demeanor as they enter the salon. Provide assistance and guidance as needed to enhance their salon experience. 2. Appointment Scheduling: Efficiently manage salon appointments using our scheduling system. Assist clients in booking appointments, rescheduling, and coordinating with stylists. 3. Customer Inquiries: Address client inquiries in person and over the phone. Provide accurate information regarding salon services, pricing, and availability. 4. Transaction Handling: Process client payments accurately and efficiently, including cash, credit card, and gift card transactions. Maintain a tidy and organized cashier station. 5. Salon Coordination: Collaborate with salon staff to ensure smooth operations. Communicate effectively with stylists, estheticians, and other team members to accommodate client needs. 6. Retail Sales Support: Assist clients in selecting retail products and recommend complementary items based on their needs. Process retail transactions and maintain inventory levels. 7. Salon Maintenance: Maintain cleanliness and orderliness of the reception area, retail displays, and overall salon environment. Monitor inventory of salon supplies and request replenishment as needed. Requirements: - Excellent interpersonal and communication skills - Strong customer service orientation with a friendly and approachable demeanor - Ability to multitask and prioritize tasks in a fast-paced environment - Proficiency in computer skills, including salon management software (training provided) - Previous experience in customer service, retail, or hospitality preferred Join our team at Prive Salon and be part of a collaborative and vibrant work environment where your passion for customer service will shine. Apply today to embark on an exciting career in the beauty industry!$24k-31k yearly est. 60d+ agoFront Desk Agent - Homewood Suites Carlisle, PA
Palette Hotels
Front desk agent job in Carlisle, PA
Job Description Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Act in accordance with all security and emergency procedures and manage the instigation of these, as required Ensure that all Guest complaints managed, recorded, and resolved promptly Support the Night Auditor with all Front Desk and accounting related duties Produce nightly reports, as required Inform Departments of special requests, early/late departures, room changes and other Guest requests Maintain good communication and work relationships in all hotel areas Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Two years Front Desk experience Knowledge of the hospitality industry High level of IT Proficiency Able to speak and understand Spanish Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.$25k-31k yearly est. 30d agoFront Desk Agent
Gulph Creek Hotels
Front desk agent job in York, PA
The Front Desk operations and supports daily hotel functions while delivering exceptional guest service. This role ensures compliance with brand standards, oversees Front Desk and Night Audit operations, assists the Sales team as needed, and serves as a role model by demonstrating professionalism, adaptability, and strong leadership in a fast-paced hospitality environment. RESPONSIBILITIES Lead daily Front Desk, and Night Audit operations Serve as Manager on Duty as scheduled Respond to guest requests, concerns, service recovery issues, and online guest surveys Follow up with extended-stay guests and ensure extended-stay logs are completed accurately and consistently Assist with staff scheduling to ensure proper coverage Assist with ordering supplies and materials Handle in-house guest balances and notify management of potential liabilities Balance cash, credit card, and ledger accounts; perform audit functions as assigned Ensure all Front Desk reports, logs, and binders are accurate and up to date Ensure Front Desk team members are enrolled in and actively using Kipsu throughout their entire shift Assist the Sales team with administrative support as needed Assist with covering shifts when necessary Maintain high standards of professionalism, attendance, appearance, and safety QUALIFICATIONS Ability to multitask and prioritize effectively in a fast-paced environment Demonstrated ability to work independently while following direction and established procedures Demonstrated ability to adapt effectively to diverse backgrounds and personalities among employees and guests Previous Front Desk or supervisory hotel experience preferred Strong communication, organizational, and problem-solving skills OTHER Other duties as assigned$25k-31k yearly est. Auto-Apply 10d ago(C1) Front Desk Receptionist
Playful Pups Retreat
Front desk agent job in Elizabethtown, PA
Playful Pups Retreat in Elizabethtown, PA is looking for a welcoming and energetic Front Desk Receptionist to join our team on a full-time or part-time basis. This role is perfect for someone who enjoys providing excellent customer service while helping pets and their families feel right at home when they visit our resort. Do you enjoy working with animals? Are you confident speaking with clients on the phone and in person? Would you like to work for a company that supports your growth and success? If so, we'd love to connect with you! Why You'll Love Working Here This entry-level position offers a competitive starting pay of $13.50-$15 per hour, based on experience. We also offer a variety of benefits, including: Paid Time Off (PTO) Insurance options Employee Assistance Program (EAP) through Ally Health Flexible scheduling Employee discounts The bonus of being able to bring your dog to work If you're excited to use your communication and customer service skills in a fun, pet-friendly environment, this could be the role for you. About Playful Pups Retreat At Playful Pups Retreat, our goal is to provide the ultimate home away from home for every pet in our care. As a premier pet resort, we're committed to creating a safe, engaging, and nurturing space for our furry guests-whether they're visiting for the day or staying longer. We prioritize enrichment, exercise, and socialization to support each dog's mental and physical well-being, along with confidence building, training, and lots of cuddles. Because every dog is unique, we take the time to learn their individual personalities so we can provide personalized care. Our team consists of positive, dependable professionals who are passionate about animals and knowledgeable about dog behavior. We believe in a supportive, growth-focused workplace and enjoy promoting from within whenever possible. What You'll Do As the first point of contact for our clients, you'll play an important role in creating a positive experience for both pets and pet parents. Whether answering the phone or greeting guests in person, you'll bring warmth, professionalism, and a friendly attitude-think happy Golden Retriever energy! Your responsibilities will include: Greeting clients and explaining our services Checking pets in and out, gathering accurate information, and completing required paperwork Escorting dogs to and from lobby areas during drop-off and pick-up Answering phones in a friendly and professional manner Communicating clearly with pet parents and our animal care team Your organization, attention to detail, and upbeat approach will help keep our front desk running smoothly. What We're Looking For Strong customer service and phone skills Basic computer skills Clear verbal and written communication A positive, team-oriented mindset and attention to detail Basic dog handling ability Experience in a pet boarding or dog daycare setting is a plus, but not required. Prior customer service experience is also helpful, and we're happy to train the right candidate. If you enjoy working in a fast-paced environment, staying organized, and interacting with both people and pets, this position may be a great match. Physical Requirements The physical demands listed below reflect what is required to successfully perform the essential functions of this role. Team members must be able to stand for extended periods and demonstrate the ability to sit, bend, twist, carry, or lift up to 50 lbs. This role requires regular use of phones and/or headsets, typing and writing, and clear vision to read printed materials and computer screens. Hearing and speech are required for effective communication in person and over the phone. Safely handling dogs of all sizes is an essential part of the position and may include managing dogs that pull or jump. Safety is a top priority at our facility, and all team members are expected to follow established policies and procedures at all times. Before applying, please consider whether you can meet these physical requirements. Playful Pups Retreat is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law.$13.5-15 hourly 25d ago
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Learn more about front desk agent jobs
How much does a front desk agent earn in Colonial Park, PA?
The average front desk agent in Colonial Park, PA earns between $23,000 and $34,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.
Average front desk agent salary in Colonial Park, PA
$28,000
What are the biggest employers of Front Desk Agents in Colonial Park, PA?
The biggest employers of Front Desk Agents in Colonial Park, PA are:
- Highgate Hotels
- Shaner Hotels
- MCR Hotels
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