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Front desk agent jobs in Eau Claire, WI

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  • Front Desk Clerk

    Treasure Island Resort & Casino 4.1company rating

    Front desk agent job in Farmington, MN

    Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Anticipate and respond to guests in a friendly and positive manner processing check-ins/check-outs and special requests, verifying billing and creating reservations Provide information about the property and its amenities Monitor room availability and follow restrictions and booking policies and procedures Adhere to cash handling and financial transactions policies and procedures Use equipment properly and adhere to cost controls to reduce expense and waste Generate Property Management System reports and complete shift reconciliation Provide clerical support Knowledgeable of hotel emergency procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 1+ years prior guest service experience Preferred Knowledge and Certification: 1-year switchboard and/or reservations experience 1-year cash handling experience Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent verbal and interpersonal communication skills Excellent problem solving skills Proven to accurately type Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to enthusiastically and professionally sell and/or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues Ability to speak in a clear, concise and pleasant voice Ability to answer a multi-line phone system in a professional and courteous manner Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary PHYSICAL DEMANDS Must be able to sit for long periods of time with occasional amounts of walking and standing Must have a good sense of balance, and be able to bend and kneel frequently Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 5 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume of direct public contact
    $16 hourly 5d ago
  • Receptionist

    Mathias Die Company 4.2company rating

    Front desk agent job in South Saint Paul, MN

    Mathias Die Company Receptionist - Grow your Career! Onsite: 391 Malden St. South St. Paul, MN Join our team as a Receptionist and gain exposure to a dynamic manufacturing company where you'll be the first point of customer contact. You will learn more about administration, operations, and more! About Us: At Mathias Die Company , we pride ourselves on our commitment to quality and innovation. We bring decades of experience, advanced technology, and a commitment to craftsmanship to every project we take on. We are dedicated to delivering top-notch products and services to our clients. Job Description: As a Receptionist , you will serve as the first point of contact for visitors and callers, providing a welcoming and professional experience. Your responsibilities include answering and directing phone calls, greeting guests, managing incoming and outgoing correspondence, and supporting administrative tasks. You will ensure accurate information flow between customers and team members through effective communication and attention to detail. Essential Functions: Greet and assist customers Assigned tasks have organizational focus Adaptability within a business - industrial manufacturing office skill environment Team work & fosters cooperative spirit Be an Open Individual for recommended additional skill training & professional development, typically provide by outside vendor or on-line Key Responsibilities: Answer incoming call activity and external call activity professionally, in a timely manner Good Positive Experience & Human Relations Practices Customer Service Oriented Accurate, timely processing of invoices, accounts receivable & operating systems data input Computer & Desktop skills within business basic software & specific/trained Operating Systems Key communication monitor/source-point for management daily awareness and staff emergency situations Assigned tasks support Monthly on-site Customer Training Sessions Display high standards of ethical conduct, exhibits honesty & integrity Responds appropriately to supervision, assist booking keeper with various duties Good Daily attendance & on-time discipline Displays high level of work initiative, effort, and commitment towards completing tasks efficiently; works with minimal supervision Manage through Front Desk Office Distractions Qualifications: High School Diploma/GED Previous phone and computer experience Customer oriented Computer knowledge and/or experience Skill capability and room for skill improvement around written and verbal English communication skills Manage details, recognize what detail orient value brings and pattern of being well organized Ability to work independently and handle multiple tasks Team player with the ability to work well with all levels of the organization Ability to handle fast paced work environment Professional manner and demeanor What We Offer: Competitive Compensation Starting at $18.50+/hour Comprehensive Benefits Package First shift hours starting at 8AM Opportunities to explore career paths in administration, operations, and beyond A Supportive and Collaborative Work Environment Strong and Stable Organization The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $18.5 hourly 2d ago
  • Warehouse Operations Clerk - Driver

    Potawatomi Casino Hotel 3.5company rating

    Front desk agent job in Milwaukee, WI

    Starting at $17.88 per hour | First Shift - weekends required In this fast-paced, high-energy environment where attention to detail is essential, how do we ensure our goods are properly stored and distributed? As a Warehouse Operations Clerk, you will ensure the receipt and delivery of goods runs smoothly; you will have top-notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) *Receive, store, issue, and distribute all products across multiple storage locations in a fast paced, high-volume environment to meet Casino and Hotel operational needs. *Perform daily receiving process for all goods and services using the receiving worksheet to delivery ticket method. *Store and rotate all goods utilized by the property in correct bin locations across all warehouses. *Fill and issue all inventoried product from all warehouse locations utilizing the Purchasing/Inventory Control System (P/IC System) generated inventory issue requisition. *Distribute all incoming non-inventoried product to the correct department utilizing the P/IC system generated receiving worksheet. *Participate in all monthly, quarterly, and annual inventories. *Maintain a thorough, working knowledge of all casino and hotel products including but not limited to dry goods, paper products, gaming equipment, chemical supplies, and Food and Beverage specifications. *Maintain the receiving docks and warehouses in an organized, clean, and safe condition in accordance with Occupational Safety and Health Administration (OSHA) requirements. Report any motor vehicle violations to management within 24 hours of the incident, if assigned driving responsibility. Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. Perform other duties as assigned. Job Qualifications A high school diploma or equivalent is required. One year of inventory, warehouse, shipping, receiving, or related experience is required. Office skills must include the ability to use standard office equipment and general computer knowledge. Experience with Red Rock and EPIC warehouse information and inventory systems preferred. The ability to successfully achieve forklift certification. Must have a valid, unexpired Wisconsin Driver's License. Must have and maintain an acceptable Motor Vehicle Record (MVR). Must pass a DOT Physical Exam. The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions. The ability to maintain discretion in handling confidential information. The ability to interact with guests and team members professionally. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 100 pounds on a regular basis and up to 200 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member occasionally works near moving mechanical parts and machinery. The team member is frequently exposed to cold, hot and/or humid conditions. The team member is occasionally exposed to fumes and/or airborne particles, and vibration. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
    $17.9 hourly 1d ago
  • Mailroom Clerk -- SANDC5697271

    Compunnel Inc. 4.4company rating

    Front desk agent job in Madison, WI

    We are seeking a Mailroom Clerk capable of supporting multiple onsite locations. This role involves delivering mail, performing print jobs, assembling completed print materials, answering phones, changing toner, and placing service calls for machines. The ideal candidate will have strong customer service skills, be adaptable to change, learn quickly, and perform well under pressure. This position requires regular walking to deliver mail and toner, along with lifting up to 50 lbs. Candidates must also be proficient in Microsoft Word, Excel, Outlook, and PowerPoint. Free parking is available at all sites, and if parking fees occur, Ricoh will reimburse. Key Responsibilities: Deliver mail across designated sites Complete print jobs and assemble finished materials Answer phones and provide excellent customer service Change toner in machines and place service calls when needed Walk throughout the site to deliver mail and toner Lift up to 50 lbs as required Perform general mailroom and print shop duties Required Skills: Strong customer service skills Ability to adapt to change and learn quickly Ability to work well under pressure Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint Ability to lift up to 50 lbs Ability to walk throughout the workday Education: High school diploma or equivalent.
    $27k-31k yearly est. 2d ago
  • Front Office

    Insight Global

    Front desk agent job in Saint Paul, MN

    Required Skills & Experience -Good understanding of general office procedures and clerical skills - Basic reading, writing, and mathematical skills - Basic knowledge of personal computers and other office equipment - Effective verbal and written communication skills - Ability to collect and organize information. Nice to Have Skills & Experience Bachelors or Associates Job Description The Document Review Associate performs Document Review according to standard procedures or instructions. Responsible for researching various issues and reporting exceptions for Corporate Trust clients to ensure client satisfaction, quality control, and compliance with custodial agreements. Reviews loan (or collateral) documents, handles file processing, and works with external/internal clients and contacts to determine the source of any problems and correct errors. This person will receive about 2 weeks of training to eventually review 150 documents a day. This role is paying 17/hr with hours of 8-4:30 PM CST.
    $30k-37k yearly est. 4d ago
  • Front Office Associate

    Radiology Partners 4.3company rating

    Front desk agent job in Eau Claire, WI

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a casual/temporary position working Monday-Friday, as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned
    $31k-37k yearly est. 19h ago
  • Front Desk Agent - The Lismore

    ECWI Hospitality

    Front desk agent job in Eau Claire, WI

    The Lismore Hotel is searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! This is a part-time position. Hours 7 am to 3 pm or 3 pm to 11 pm. Weekend availability needed.
    $27k-32k yearly est. 28d ago
  • Front Desk Agent - Evening and Weekend Availability

    Arbor Lodging 3.5company rating

    Front desk agent job in Bloomington, MN

    Full-time, Part-time Description SpringHill Suites by Marriott Minneapolis-St. Paul Airport/Mall of America is looking for a Front Desk Agent to join our team! This individual would need to have PM Availability on Thursday, Friday, Saturday and Sunday. The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees About Us: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity, respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $17.00 to $18.00 an hour
    $17-18 hourly 60d+ ago
  • Front Desk Agent

    Hospitality Management Corporation 4.0company rating

    Front desk agent job in Glenwood, MN

    Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the Baymont By Wyndham /Penny's Diner of Glenwood, MN. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company 16.00/hr Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $32k-37k yearly est. Auto-Apply 11d ago
  • Office Worker/OFFICE ADMINISTRATOR

    Artech Information System 4.8company rating

    Front desk agent job in Minneapolis, MN

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Qualifications share resume Additional Information For more information, Please contact Shubham ************
    $36k-44k yearly est. 60d+ ago
  • Parking Office Associate

    University of Wisconsin Stout 4.0company rating

    Front desk agent job in Eau Claire, WI

    Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:Parking Office AssociateJob Category:University StaffEmployment Type:RegularJob Profile:Administrative Assistant IIJob Duties: DUTIES: Under the supervision of the Parking Supervisor, the parking office associate is responsible for performing a variety of tasks to create a culture of service excellence. This position will work collaboratively with campus partners to serve the parking needs of campus visitors, faculty, staff, and students. This person will serve as the main point of contact for parking-related questions and will work closely with the Parking Supervisor and student staff. The person will require exceptional conflict resolution skills and the ability to interact with all customers, staff, and students in a respectful manner while upholding parking regulations. The position does include providing coverage as needed for parking enforcement and driving the conveyance vehicle (valid driver's license required). SPECIFIC RESPONSIBLITIES: Serve as a first point of contact for parking telephone contacts, email, and mail inquiries while maintaining a high level of customer service. Maintain procedures, training and documentation to ensure consistent and excellent customer service - requiring the ability to develop/maintain process and system end-user manuals and user guides in collaboration with other units. Provide faculty, staff, students and campus visitors with answers, information, and satisfactory problem resolution in a timely manner regarding campus parking and at times general campus information. Coordinate reliable event parking and/or visitor parking within the university departments and outside organizations. Process eforms and phone requests by issuing virtual parking permits following department guidelines using the parking management system (AIMS). Research, compile and prepare parking data queries and reports as requested. Serve as the point of contact for parking-related questions from student staff as they relate to policies and procedures for parking enforcement, conveyance van and event parking and provide coverage as needed for these tasks if students are unavailable. Accountable for parking front and back-end tasks as priority under guidance and direction of the Parking Supervisor included but not limited to financial processes: invoicing, collections, event chargebacks. Maintain the confidentiality of UWEC student records and all department of motor vehicle information. Assist in future parking projects and follow the UWEC mission within the Enrollment Management Division. Other duties as assigned by the Parking Supervisor which include, but is not limited to, assisting with event parking and signage. Key Job Responsibilities: Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations Department: Parking & Transportation Compensation: $19-$21 per hour Required Qualifications: • High school diploma • Valid Driver's license • Excellent customer service skills with the ability to handle difficult customer situations with appropriate conflict resolution skills and independent decision-making. • Excellent verbal and written communication skills • Demonstrated operational knowledge of Microsoft Office Suite products (Outlook, Word, and Excel) including the ability to create and maintain spreadsheets with simple formulas • Demonstrated knowledge of standard office operations, including the ability to handle time-sensitive and confidential information. • Ability to monitor and process financial transactions such as invoices, verify accuracy of financial transactions, and maintain an accurate file of financial records • Working effectively and collaboratively with diverse groups, individuals, and customers • Effective problem-solving, time management and organizational skills • Flexibility in a variety of situations, including change, and working under pressure • The ability and willingness to learn new systems, software, and processes quickly • Attention to detail and accuracy, and the ability to effectively manage multiple tasks with efficiency. Preferred Qualifications: • Experience in a customer service environment, including in-person, electronic and/or telephone interactions. • Familiarity with UW-Eau Claire or other UW-System campus administrative procedures • Prior experience with a customer database system, financial/budget system, and/or electronic form system How to Apply: Applications are submitted electronically. Please follow instructions found on the following UW-Eau Claire Website: ********************************************************* You must create an account and login before you can apply. Please be sure you have included the following in PDF format: Cover letter Resume/curriculum vita Names and contact information for three references. To ensure consideration, completed applications must be received by December 17, 2025. Contact Information: Questions: Kim O'Kelly; ***************** Special Notes:INSTITUTIONAL OVERVIEW UW-Eau Claire, an institution of approximately 9,000 students and 1,200 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation. To learn more about UWEC, visit ************************************************************** . The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities. ADDITIONAL INFORMATION The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment. The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7). The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority(CSA) policy. UW is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
    $19-21 hourly Auto-Apply 1d ago
  • Front Desk

    Ledgestone Hospitality

    Front desk agent job in Chippewa Falls, WI

    Supervisor: General Manager Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy. Essential Functions: Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Maintains a high level of professional appearance and demeanor. Maintain the highest level of confidentiality in all areas. Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers. Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests. Demonstrate good communication skills and convey information and ideas. Ability to perform basic math, and understand financial information. Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security. Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things. Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis. Uses persuasive selling techniques to sell rooms and promote all marketing programs. Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment. Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests. Responsible for key control. Issues and receives both room keys and master keys. Process all lost and found items according to policy. Have basic knowledge of how to operate computer equipment, including Microsoft Office suite. Assist in training of new staff. Participates in and supports a positive, enjoyable work environment. Holds an understanding of hotel products and services (i.e., food and beverage, recreation) Performs other duties as assigned.
    $21k-26k yearly est. 60d+ ago
  • Guest Service Agent

    ATC Hotel Management LLC

    Front desk agent job in Rochester, MN

    Job Description Greet guests with warmth and professionalism, ensuring smooth check-in and check-out experiences. Serve as a central resource for guest requests, offering local insights, dining recommendations, and personalized service. Resolve guest concerns with empathy, urgency, and transparency, escalating issues when necessary. Handle room assignments, payments, and reservations accurately and efficiently. Collaborate with housekeeping, maintenance, and leadership to ensure guest expectations are met and exceeded. Keep lobby and front desk areas clean, welcoming, and fully stocked with relevant materials. Partner with all departments to create seamless guest experience. Promote wellness-for yourself, our team, and our guests-through thoughtful service and work habits. Foster an inclusive environment that honors our diverse guests and team members. Handle guest interactions, billing, and concerns with honesty and clarity. Put guest needs first, anticipating and exceeding expectations with every stay. Seek feedback, pursue learning opportunities, and contribute ideas to improve our service. Prior experience in customer service or hospitality preferred. Strong communication, computer, and multitasking skills. A passion for delivering exceptional service and a positive attitude. Ability to work a flexible schedule including weekends, evenings, and holidays.
    $28k-34k yearly est. 11d ago
  • Temp Office worker

    Lucas-Milhaupt, Inc. 4.0company rating

    Front desk agent job in Cudahy, WI

    Who we are: At Lucas Milhaupt, we develop next-generation material joining solutions that are propelling industries forward. Join with the Best and become part of a team that rewards continuous improvement, celebrates diversity, and propels every team member toward personal and professional growth. We are passionate about creating a culture where every voice is heard, every idea considered, and every success celebrated. We believe in the power of career development and the transformative impact it can have on individuals and communities. As we continue to grow and expand as a company, we are actively seeking diverse and talented individuals who share our passion for material joining and want to be part of a journey that encourages personal and professional growth. At Lucas, our focus is on our people - the key to our success. Our goal is to offer employees an unparalleled experience, with opportunities to grow and improve the quality of their lives and the lives of their families. Role overview: The Temporary Office Worker will support the Quality Assurance team in maintaining and improving organizational standards. This role provides hands-on experience in quality control processes, documentation, and compliance activities within an office environment. Education: * Currently enrolled in a high school or college program (Business, Quality Management, or related field preferred). * Strong attention to detail and organizational skills. * Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). * Excellent communication and problem-solving abilities. * Ability to work independently and as part of a team. EEO Statement: We offer equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state or local law. If you require assistance or reasonable accommodation in completing this application or during any aspect of the application process, please contact Human Resources at ************.
    $30k-39k yearly est. 39d ago
  • Guest Services Agent, Kohler Hospitality

    Kohler Co 4.5company rating

    Front desk agent job in Kohler, WI

    _Work Mode: Onsite_ **Opportunity** Join our guest services team-the heartbeat of our business and the warmth our guests remember long after their stay. Specific responsibilities include: Open the door and greet guest with "sense of arrival" by using proper greeting and last name. + Register guests in property management system. + Escort guests to their rooms with luggage. + Valet guest's vehicle if requested or give directions to parking areas for self-park. + Assist guests with requested reservations for resort properties. + Maintain a clean work area, including Grand Hall, front desk, solarium, terrace, SPA, storage closets, and exterior building. Maintain furniture arrangement as required by season or event. + Provide in depth knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions. + Inform supervisor of any guest problems or unusual circumstances. This is Part-Time opportunity working Weekdays & Weekends. Shifts will vary between 6:00am and 11:00pm. **Skills/Requirements** + Candidates must be 18 years or older to apply. + Candidates must possess a valid driver's license. + Strong verbal and written communication skills are necessary. **_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._** _The hourly range for this position is $10.40 - $15.60. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location._ **Why Work at Kohler Co.?** Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! **About Us** Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at ********************* . It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the FederalEEO is the Law (****************************************************************** and the EEO is the Law Supplement (****************************************************************** .
    $10.4-15.6 hourly 4d ago
  • Guest Service Agent

    Legacy Ventures 3.6company rating

    Front desk agent job in Madison, WI

    Job Details Fairfield Inn - (LHP Madison2) - Madison, WI Part Time Hospitality - HotelDescription Company Overview: We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership. Job Summary: Guest Service Agents are the face of the hotel, responsible for providing exceptional service from check-in to check-out. Duties include guest registration, reservations, handling payments, concierge services, and ensuring a positive guest experience throughout their stay. Qualifications Key Responsibilities: Greet and register guests, assign rooms, and process payments Handle reservations, incoming calls, messages, and guest inquiries Provide local area information and assist with dining, transportation, and tour arrangements Maintain accurate guest records and perform shift reports Ensure all guest requests are addressed promptly and courteously Promote hotel services using suggestive selling to maximize revenue Follow service standards, dress code, and safety procedures Assist with front desk operations, including PBX and reservationist duties as needed Create a welcoming environment through professional communication and attention to detail.
    $25k-30k yearly est. 3d ago
  • Guest Service Agent

    Wauwatosa Milwaukee Homewood Suites By Hilton

    Front desk agent job in Milwaukee, WI

    Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $24k-30k yearly est. 12d ago
  • Guest Services Travel Agent

    Vacation Advertiser 4.4company rating

    Front desk agent job in Milwaukee, WI

    Guest Services Representative Do you love helping people plan unforgettable vacations? Vacation Advertiser is looking for enthusiastic and service-driven Guest Services Travel Agents to join our team! Key Responsibilities: Assist clients with travel inquiries, bookings, and itinerary changes Deliver exceptional support through phone, email, and chat communication Offer destination recommendations and travel tips Ensure smooth, enjoyable travel experiences for every client What We're Looking For: Strong customer service and communication skills Organized, friendly, and detail-oriented mindset Ability to resolve issues efficiently and professionally Experience in travel, hospitality, or customer service is a plus Comfortable using computers and digital platforms Benefits: Flexible scheduling to support a healthy work-life balance Access to industry training and ongoing professional development Special travel discounts and perks for personal use Opportunity to grow within the travel industry If you're ready to build a rewarding career while helping others explore the world, we want to hear from you. Apply today and start your journey with Vacation Advertiser!
    $26k-30k yearly est. Auto-Apply 60d+ ago
  • Guest Services Agent

    Bergstrom Auto

    Front desk agent job in Neenah, WI

    Job Details Guest Services - Neenah, WI Full Time Customer Service Scheduler Bergstrom Quest Training Center - Neenah, WI At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you're passionate about delivering outstanding service and growing your career, Bergstrom is the place for you! Key Responsibilities Determine requirements by working with guests via the phone, email and chat-to-text Answer inquiries by clarifying desired information, researching, location and providing information Answer incoming phone calls in a prompt, polite, professional manner Fulfill requests by clarifying desired information, scheduling appointments and forwarding on requests Sell additional services by recognizing opportunities for scheduled maintenance package Refer guest complaints to appropriate dealership team member as necessary for resolution Maintain guest information database by entering and updating guest information Schedule: Hours vary 7:00 am to 6:00 pm. Monday-Friday; with 2 late shifts of 10:00 am to 6:00 pm each week; 100% in office - no remote work available . Pay of $17.00/hour plus a monthly performance bonus. Qualifications: Upbeat and positive personality Active listening skills Ability to provide excellent guest service Strong communication skills Ability to build relationships with team members and guests Our Commitment to You At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team: Competitive Compensation Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members) Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members) Exclusive Discounts: Save on vehicles, service, and parts Financial Security: 401(k) plan with company match (for full-time team members) Work-Life Balance: Paid holidays (for full-time team members) Wellness Support: Wellness Program Free Team Member Clinic Access to a Free Health Coach Employee Assistance Program Team Recognition: Employee Referral Program Career Development: Ongoing training and opportunities for growth and advancement At Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team! Join Wisconsin's Largest and Most Award-Winning Automotive Group! Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin's largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day. Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We've also earned accolades such as Glassdoor's “Best Places to Work” award and honors from the Better Business Bureau and Time Magazine. At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin. Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!
    $17 hourly 60d+ ago
  • Guest Service Agent & Bartender

    Adventure Hospitality

    Front desk agent job in Sheboygan, WI

    Harbor Winds Hotel in Sheboygan, managed by Adventure Hospitality, is looking for a part-time Guest Service Agent to join our talented and growing team. We are a family-run, growing company with two locations in Wisconsin. Our focus is on small boutique hotels, where we love the craft of creating unique and memorable experiences for every guest. Harbor Winds Hotel is a 26-room boutique hotel located on the riverfront in Sheboygan. We recently completed a renovation and expansion of our lobby area, adding a bar, The Lounge at Harbor Winds, that is open to the public. This role is responsible for creating and cultivating the end-to-end guest experience so that guests write 5-star reviews and have all their friends wanting to come to Harbor Winds. This role will work both in Guest Services and as a Bartender on the same shift. Example of Responsibilities Greeting and welcoming all guests with a smile and uplifting energetic presence. Checking guests in and out of their rooms Serving guests drinks. Booking reservations for guests over the phone and in person. Providing guests with hotel and area information. Handling guest payments (credit card and cash) following standard operating procedures Responding to reservation requests made by guests. Answering incoming phone calls for the property. Setting up and taking down breakfast. Ensuring the grounds and public areas are shining their best for our guests. Promptly responding to guest requests while staying with us, including minor maintenance tasks. We are a small and close team, and our willingness to assist anywhere on the property as needed, including housekeeping, is in our DNA. For our part-time team members, we offer paid time off (PTO), where you earn paid time off for every hour you work, starting on your first day. Team members also receive team member and family discounts at Adventure Hospitality locations and partner hotels through Stash Hotel Rewards. This role will primarily work the second shift between 2pm and 10pm, but flexibility to work between the hours of 6am and 10pm is required. Must work nights and weekends, be able to lift over 50 lbs., have or be able to get your bartender license/permit, constantly be on your feet, sit for periods at a desk, be a self-starter, able to work alone, and be a step ahead of your managers and guests needs.
    $24k-30k yearly est. 60d+ ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Eau Claire, WI?

The average front desk agent in Eau Claire, WI earns between $24,000 and $35,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Eau Claire, WI

$29,000

What are the biggest employers of Front Desk Agents in Eau Claire, WI?

The biggest employers of Front Desk Agents in Eau Claire, WI are:
  1. ECWI Hospitality
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