Front desk agent jobs in Eau Claire, WI - 1,194 jobs

Starting at $17.88 per hour | First Shift - weekends required In this fast-paced, high-energy environment where attention to detail is essential, how do we ensure our goods are properly stored and distributed? As a Warehouse Operations Clerk, you will ensure the receipt and delivery of goods runs smoothly; you will have top-notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) *Receive, store, issue, and distribute all products across multiple storage locations in a fast paced, high-volume environment to meet Casino and Hotel operational needs. *Perform daily receiving process for all goods and services using the receiving worksheet to delivery ticket method. *Store and rotate all goods utilized by the property in correct bin locations across all warehouses. *Fill and issue all inventoried product from all warehouse locations utilizing the Purchasing/Inventory Control System (P/IC System) generated inventory issue requisition. *Distribute all incoming non-inventoried product to the correct department utilizing the P/IC system generated receiving worksheet. *Participate in all monthly, quarterly, and annual inventories. *Maintain a thorough, working knowledge of all casino and hotel products including but not limited to dry goods, paper products, gaming equipment, chemical supplies, and Food and Beverage specifications. *Maintain the receiving docks and warehouses in an organized, clean, and safe condition in accordance with Occupational Safety and Health Administration (OSHA) requirements. Report any motor vehicle violations to management within 24 hours of the incident, if assigned driving responsibility. Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. Perform other duties as assigned. Job Qualifications A high school diploma or equivalent is required. One year of inventory, warehouse, shipping, receiving, or related experience is required. Office skills must include the ability to use standard office equipment and general computer knowledge. Experience with Red Rock and EPIC warehouse information and inventory systems preferred. The ability to successfully achieve forklift certification. Must have a valid, unexpired Wisconsin Driver's License. Must have and maintain an acceptable Motor Vehicle Record (MVR). Must pass a DOT Physical Exam. The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions. The ability to maintain discretion in handling confidential information. The ability to interact with guests and team members professionally. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 100 pounds on a regular basis and up to 200 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member occasionally works near moving mechanical parts and machinery. The team member is frequently exposed to cold, hot and/or humid conditions. The team member is occasionally exposed to fumes and/or airborne particles, and vibration. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Part-time, weekends Compensation: $16 per hour Responsibilities: Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Bookkeeping: keep accurate records of all hotel guest account information Mitigate customer complaints as needed Communicate with housekeeping to make sure guest rooms are ready Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Qualifications: 1+ year of hotel industry experience or related job preferred Working knowledge of Microsoft Office and reservation management systems Well-versed in taking telephone calls and handling stressful situations Excellent time management skills, organizational skills, customer service skills, and interpersonal skills High school diploma, GED, or equivalent Marriott experience preferred but not required About Company Brand New Property located next to the Sonnentag Center! SpringHill Suites by Marriott Eau Claire is offering accommodations in Eau Claire. The property is located across the Carson Park entrance, near YMCA Tennis Center, Hobbs Center, 1.6 miles from the University of Wisconsin-Eau Claire, and 24 miles from the University of Wisconsin-Stout.

The Lismore Hotel is searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! This is a part-time position. Hours 7 am to 3 pm or 3 pm to 11 pm. Weekend availability needed.

Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 1 Day a week Travel costs will be compensated We will provide training and all the tools needed to make this easy. Job Duties: Scanning and Stocking Shelves Performing VMI (vendor managed inventory) This includes: Driving to customer's sites within one hour. (mileage paid) Stocking bins with fasteners and fittings Scanning items that need to be replenished Revisiting the following week to stock the items that have been delivered Requirements: Honest Dependable Good attitude & friendly Have reliable transportation Must have a cell phone with the ability to send email (data plan)

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the Baymont By Wyndham /Penny's Diner of Glenwood, MN. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company 16.00/hr Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Qualifications share resume Additional Information For more information, Please contact Shubham ************

Job DescriptionSalary: The Office Receptionist is the first point of contact for our guests, whether by phone, email, or in person. You are responsible for creating a positive and welcoming environment and tending to the needs of our buyers and sellers when picking up or dropping off items for auction. QUALIFICATIONS High school diploma or equivalent Some office experience preferred PRIMARY DUTIES Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations Operate telephone to answer, screen, or forward calls Utilize electronic mail and messaging systems to communicate with customers and other employees Accept payment from customers via cash, check, or credit card Keep the reception area tidy and stocked with necessary supplies and advertising materials Monitor inventory of all supplies needed for the office, and request ordering for items that need replenishing Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, or other documents Sort and distribute mail and deliveries Assist in the coordination of inventory transfers between locations Review and categorize photos for upcoming auctions Travel to off-site auctions as needed SKILLS Cash handling Critical thinking Active listening Customer service Time management Computers and software PHYSICAL ENVIRONMENT Sit at a desk for majority of the day Occasional standing, walking, crouching Occasional lifting of items weighing up to 25 pounds May work near moving mechanical parts, explosives, and in outdoor weather conditions

Supervisor: General Manager Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy. Essential Functions: Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Maintains a high level of professional appearance and demeanor. Maintain the highest level of confidentiality in all areas. Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers. Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests. Demonstrate good communication skills and convey information and ideas. Ability to perform basic math, and understand financial information. Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security. Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things. Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis. Uses persuasive selling techniques to sell rooms and promote all marketing programs. Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment. Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests. Responsible for key control. Issues and receives both room keys and master keys. Process all lost and found items according to policy. Have basic knowledge of how to operate computer equipment, including Microsoft Office suite. Assist in training of new staff. Participates in and supports a positive, enjoyable work environment. Holds an understanding of hotel products and services (i.e., food and beverage, recreation) Performs other duties as assigned.

Reservations Agent Job Purpose The Reservations Agent position is responsible for assisting current and prospective guests in the reservation-making process and are knowledgeable in all areas of the resort and surrounding area. Reservation Agents help create the best experience possible to resort guests by communicating professionally and providing exceptional customer service to meet and exceed the AAA Four Diamond brand expectations. This is a full-time (30-40 hours per week) entry level sales position. Preferred availability: Weekdays with some flexibility for possible weekend shift coverage. Pay starting at $15/hour plus uncapped commission. Additional performance bonuses are also available. Duties and Responsibilities Respond promptly and professionally to reservation inquiries via phone, email, and online platforms Provide detailed information about accommodations, amenities, rates, packages, and promotions Accurately process new reservations, changes, and cancellations in accordance with resort policies Maintain clear communication with other departments to ensure a seamless guest experience Upsell rooms and resort amenities to maximize revenue opportunities Build strong relationships with internal and external customers Maintain accurate records of reservations and guest profiles Implement and maintain quality standards for the Reservations Department Handle guest concerns or complaints with diplomacy and escalate to supervisor/manager when necessary Meet or exceed individual and team performance goals Assist Reservations Manager with group contacts and coordinating group room reservations Assist with Fronk Desk duties as needed Promote The Osthoff Resort's service principle by example-respond to/resolve guest inquiries, complaints or concerns in a courteous, timely and efficient manner. Make sure to inform a team leader of any problems. All other duties as assigned Qualifications Education: High School Diploma preferred Must have excellent communication skills Must have exceptional customer/ guest service skills Have a cheerful and professional demeanor Highly self-motivated Be knowledgeable of the local area Be proficient with a computer Must have the willingness to go above and beyond what is expected to create meaningful guest experiences Be detail oriented and able to multi-task Possess great time management skills, with the ability to think on the spot Ability to learn quickly and accurately Why Work at the Osthoff Resort? The Osthoff Resort's mission is to deliver the best Midwest resort experience to our guests. In order to do this, we are aways striving to create a positive and supportive work environment where our team members can thrive. Enjoy competitive pay and great benefits including medical, dental, and vision, 401(k) with company matching, resort-wide discounts, and more! We offer flexible scheduling to fit your lifestyle because we value work-life balance and know that time with family and friends is just as important as a rewarding career. At The Osthoff Resort, you're not just a part of our team--you're a part of our family. Come grow with us and love where you work! The Osthoff Resort is an Equal Employment Opportunity Employer. About Us At The Osthoff Resort, located in the heart of Elkhart Lake, Wisconsin, we pride ourselves on providing an unforgettable experience for our guests. Nestled along the pristine shores of the lake, our resort offers a luxurious yet inviting atmosphere with world-class accommodation, exceptional dining, and a range of leisure activities. With a focus on personalized service and creating lasting memories, The Osthoff Resort is a cherished destination for those seeking relaxation, adventure, and a true Wisconsin getaway. Join our team and be part of a dedicated, passionate group of professionals committed to delivering outstanding hospitality in one of the most beautiful locations in the state.

Work Mode: Onsite Opportunity Responsible for extending a friendly greeting and farewell to guests and members and providing prompt and knowledgeable customer service. SPECIFIC RESPONSIBILITIES Guest Services I: * Guest Registration/Departure * Prompt, cheerful and proper greeting of guests and/or members. * Register guest/member in and out of applicable software system(s). * Provide guests with information on the venue and resort. * Use guest name frequently. * Escort guests to their rooms with luggage. * Explain the proper procedure of the door lock system and emergency exits. * In the guest's room, hang any garments in the closet and explain the room amenities and place any luggage on a luggage rack. * Valet guest's vehicle if requested or give directions to parking areas for self-park. * Upon departure, remove luggage from guest's room and bring it to the lobby, (store in storage closet, luggage room if necessary). * Retrieve vehicle as requested. * Lodge Kohler Only: Provide complementary shuttle service in the Green Bay area. * Informational Services * Provide courteous response to special requests. * Knowledgeable about property, surrounding area, local attractions and shopping. * Responsible for the enforcement of venue policies and procedures. * Respond appropriately during emergencies and disturbances (know who to contact, if outside assistance is needed, appropriate documentation, etc.). * Be knowledgeable of all H&RE Group programs, events and classes and respond to inquiries. * Monitor lobby traffic. * Adhere to established safety procedures and guidelines. * Miscellaneous * Assist with venue coverage needs. * Maintain a clean work area, including lobby, kitchen, storage closet/cloak room, and exterior building. Maintain furniture arrangement. * Perform miscellaneous clerical jobs as assigned. * Responsible for all opening and closing procedures when scheduled. * Complete special projects as assigned by leaders. * Lodge Kohler Only: Arrange and deliver all for-purchase and complementary amenities * Carriage House Responsibilities: * Proper handling of food items with use of gloves and proper use of knives and kitchen equipment. * Proper storage of all food items to temperature and labeled accurately. * Set up, maintain, and take down all food services, including continental breakfast, afternoon tea, and evening hors d' oeuvres and beverages. * Serve Carriage House guests and be available to arrange any other hotel services. * Clean, maintain kitchen pantry, wash dishes, and glassware and dispose of shift garbage. * Stock rotate and organize all daily/weekly orders received. * Complete waste tracking sheet accordingly. * Communicate the need of additional supplies. Skills/Requirements * Must be at least 18 years old. * Minimum of a high school diploma or equivalent. * Prior experience as a receptionist or in customer service required. * Guest Services I: 1-2 years of experience * A friendly, outgoing personality, attention to detail and high degree of accuracy desired. * Must have and maintain a valid driver's license. * Physical requirements include: walking, standing for extended periods, bending, reaching and frequently lifting up to 50 pounds. Some previous experience in guest services preferred. Work hours will frequently include weekends and holidays and occasionally include overnight shifts. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. The hourly range for this position is $15.25. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at ********************** It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .

Join our team of Guest Service Representatives at The Ingleside Hotel and Springs Water Park in Pewaukee! Part-time 2nd shift, including weekends. Some flexibility with start times. Present a professional image and provide exceptional customer service to guests at our busy property. Interact in a positive, courteous manner with guests both in person and on the phone. May assist with booking reservations. Wage $17/hr. Requirements: * Hotel front desk experience * Ability to interact with all guests, both in person and on the phone, in a welcoming manner * Professional presentation and interpersonal communication skills * Ability to manage multiple tasks in an urgent manner * Ability to handle various forms of money with applied accounting methodology * Ability to learn various computer software Qualified applicants must be able to complete a pre-employment background check. The Ingleside Hotel is a drug free workplace. Our Hotel participates in E-Verify. Benefits * Free meal in break room during shift * Discounted hotel rooms and restaurant meals * Discounted water park entry * $1000 Employee Referral Bonus Program * Free Christmas drive through light show admission * Paid Time Off with cash-out option * 401(k) retirement plan with employer match * Tuition reimbursement * Same-day cash advance option * Free parking * Pet insurance Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. EOE/M/F/D/V/SO

Job Description Key Responsibilities Greet guests with warmth and professionalism, ensuring smooth check-in and check-out experiences. Serve as a central resource for guest requests, offering local insights, dining recommendations, and personalized service. Resolve guest concerns with empathy, urgency, and transparency, escalating issues when necessary. Handle room assignments, payments, and reservations accurately and efficiently. Collaborate with housekeeping, maintenance, and leadership to ensure guest expectations are met and exceeded. Keep lobby and front desk areas clean, welcoming, and fully stocked with relevant materials. Partner with all departments to create seamless guest experience. Promote wellness-for yourself, our team, and our guests-through thoughtful service and work habits. Foster an inclusive environment that honors our diverse guests and team members. Handle guest interactions, billing, and concerns with honesty and clarity. Put guest needs first, anticipating and exceeding expectations with every stay. Seek feedback, pursue learning opportunities, and contribute ideas to improve our service. Qualifications Prior experience in customer service or hospitality preferred. Strong communication, computer, and multitasking skills. A passion for delivering exceptional service and a positive attitude. Ability to work a flexible schedule including weekends, evenings, and holidays.

Hours : Daytime hours on Tuesday, Thursday, and Fridays with rotating weekends. $15/hour during the week and $16/hour on weekends. FREE YMCA Membership & Program Discounts Under the direction of the Membership Manager, the Welcome Desk Staff delivers courteous, caring, and quality service to members and participants and build relationships with and between members, volunteers, staff and the communities we serve. ESSENTIAL FUNCTIONS: Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention. Interviews and/or tours prospective members; sells memberships. Builds relationships with members; helps members connect with one another and to the YMCA. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. Registers for membership and/or programs by inputting data in the computer, collecting the proper payment and verifying the accuracy of information on YMCA forms. Enters all transactions accurately and completely into the computer system. Balances all end of shifts and reports any discrepancies to the supervisor. Applies all YMCA policies relating to member services. Hands out locker keys and towels when necessary; monitors the locker rooms when required. Answers the telephone, provides requested information, direct calls and takes accurate messages. Performs other duties as assigned. YMCA COMPETENCIES (Leader): Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruit's volunteers and builds effective, supportive working relationships with them. Supports fund-raising. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work, and actively participates in meetings. Follows budgeting policies and procedures and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change and seeks opportunities in the change process. Accurately assesses personal feelings, strengths, and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. QUALIFICATIONS: Must be at least 18 years of age. High School Diploma or equivalent required. Current CPR, AED, and First Aid Certified preferred; required within 30 days of hire. Strong interpersonal, problem-solving and customer service skills. General clerical skills, including computer proficiency, phone operations, and cash handling. Ability to relate to diverse groups of people required. Must possess a valid driver's license. CERTIFICATIONS: Bloodborne Pathogens/Child Abuse Prevention every year PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee is frequently required to stand. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate. EQUAL OPPORTUNITY EMPLOYER: THE YMCA WELCOMES A DIVERSE WORKFORCE The Y: We're for youth development, healthy living and social responsibility

Hours : Daytime hours on Tuesday, Thursday, and Fridays with rotating weekends. $15/hour during the week and $16/hour on weekends. FREE YMCA Membership & Program Discounts Under the direction of the Membership Manager, the Welcome Desk Staff delivers courteous, caring, and quality service to members and participants and build relationships with and between members, volunteers, staff and the communities we serve. ESSENTIAL FUNCTIONS: Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention. Interviews and/or tours prospective members; sells memberships. Builds relationships with members; helps members connect with one another and to the YMCA. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. Registers for membership and/or programs by inputting data in the computer, collecting the proper payment and verifying the accuracy of information on YMCA forms. Enters all transactions accurately and completely into the computer system. Balances all end of shifts and reports any discrepancies to the supervisor. Applies all YMCA policies relating to member services. Hands out locker keys and towels when necessary; monitors the locker rooms when required. Answers the telephone, provides requested information, direct calls and takes accurate messages. Performs other duties as assigned. YMCA COMPETENCIES (Leader): Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruit's volunteers and builds effective, supportive working relationships with them. Supports fund-raising. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work, and actively participates in meetings. Follows budgeting policies and procedures and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change and seeks opportunities in the change process. Accurately assesses personal feelings, strengths, and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. QUALIFICATIONS: Must be at least 18 years of age. High School Diploma or equivalent required. Current CPR, AED, and First Aid Certified preferred; required within 30 days of hire. Strong interpersonal, problem-solving and customer service skills. General clerical skills, including computer proficiency, phone operations, and cash handling. Ability to relate to diverse groups of people required. Must possess a valid driver's license. CERTIFICATIONS: Bloodborne Pathogens/Child Abuse Prevention every year PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee is frequently required to stand. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate. EQUAL OPPORTUNITY EMPLOYER: THE YMCA WELCOMES A DIVERSE WORKFORCE The Y: We're for youth development, healthy living and social responsibility

PBX Agent Manage reservation bookings via multi-line phone systems and online platforms with excellent phone etiquette Greet guests warmly upon arrival and assist with check-in and check-out procedures Respond promptly to guest inquiries regarding room availability, amenities, and services Maintain accurate guest records and reservation details using hotel management software Provide information about hotel facilities, local attractions, and events to enhance guest experience Handle guest complaints or concerns professionally, ensuring guest satisfaction and positive relations Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests efficiently Support night audit procedures as needed to ensure financial accuracy and reporting compliance Assist with administrative tasks such as filing, data entry, and correspondence related to guest services Requirements Prior experience in hotel management, front desk operations, or guest services preferred but not required Multilingual or bilingual abilities are highly desirable to serve diverse guests effectively Strong customer service skills with a friendly demeanor and professional appearance Excellent communication skills, including phone etiquette and the ability to manage multi-line phone systems Knowledge of hospitality management principles and hotel management software is a plus Ability to handle high-pressure situations with patience and professionalism Hospitality management or hotel experience is preferred but not mandatory; training will be provided for qualified candidates interested in developing their skills in resort operations and guest relations This role offers an exciting opportunity to be part of a dynamic team dedicated to delivering memorable guest experiences. We value professionalism, enthusiasm for hospitality, and a commitment to exceptional service.

FULL-TIME STATUS BENEFITS: Medical Dental Vision Pet Insurance Employer paid Life/STD/LTD Fully vested 401k with company match Complementary Parking for Full Time Associates Employee Assistance Program PTO Holiday Pay (Hourly) Recognition Program Marriott Hotel Travel Discounts POSITION OVERVIEW The Guest Services Agent is responsible for servicing guest needs before, during, and after their stay. They must be knowledgeable of all activities and areas inside of the hotel and in the surrounding area. The Guest Services Agent is responsible for the immediate needs of each guest with follow-through attention throughout their stay in an effort to provide an elevated stay to maintain the highest level of guest satisfaction. DUTIES AND RESPONSIBILITIES Perform all Front Office assigned functions to prepare and execute the ideal experience to guests. Anticipate guests' needs and respond promptly and acknowledge all guests, however busy and regardless of time of day. Responsible for the check-in/check-out of all guests. Maintain the highest quality database of guest history, preferences, and information. Provide quality and genuine service by responding to guests and team members promptly, efficiently, and courteously. Ensure the safety and well-being of guests and co-workers by maintaining a knowledge of crisis and emergency procedures. Ensure inter-departmental communication and cooperation in the interest of better guest satisfaction. Be knowledgeable of the Hotel and surrounding area. Stay current with hotel procedures by attending each pre-shift and departmental meeting set. Ensure standards are maintained at the highest level. Responsible to achieve and maintain a high guest retention ratio and high guest satisfaction scores. Maintain confidentiality of guest information and pertinent hotel data. Keep work area and public areas neat and tidy at all times. Maintain a professional and personable appearance at all times, according to hotel standards. Successfully achieve the hotel's core values of ownership, innovation, craft, respect, and community. All other duties as requested. Qualifications QUALIFICATIONS Minimum two years' experience in a Guest Services position with a full-service hotel. Must have High School diploma or the equivalent. Must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement. Ability to work effectively with co-workers as part of a team and with minimal supervision. Strong computer skills, including Microsoft Office, Property Management Systems, and other communication platforms. Good reading, writing, and oral proficiency in the English language. Flexibility to work a varied schedule, which may include weekends and holidays. Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance. Ability to stand and for entire shift. Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity. We are an equal opportunity employer and consider all qualified applicants without regard to legally protected characteristics. Employment decisions are made based on qualifications, merit, and business need. Reasonable accommodation(s) may be provided through the interactive process to enable qualified applicants and associates to perform the essential functions of the position. Offers of employment are contingent upon the successful completion of a background check, and we participate in E-Verify to confirm employment eligibility.

Guest Services Representative Do you love helping people plan unforgettable vacations? Vacation Advertiser is looking for enthusiastic and service-driven Guest Services Travel Agents to join our team! Key Responsibilities: Assist clients with travel inquiries, bookings, and itinerary changes Deliver exceptional support through phone, email, and chat communication Offer destination recommendations and travel tips Ensure smooth, enjoyable travel experiences for every client What We're Looking For: Strong customer service and communication skills Organized, friendly, and detail-oriented mindset Ability to resolve issues efficiently and professionally Experience in travel, hospitality, or customer service is a plus Comfortable using computers and digital platforms Benefits: Flexible scheduling to support a healthy work-life balance Access to industry training and ongoing professional development Special travel discounts and perks for personal use Opportunity to grow within the travel industry If you're ready to build a rewarding career while helping others explore the world, we want to hear from you. Apply today and start your journey with Vacation Advertiser!

Customer Service Scheduler Bergstrom Quest Training Center - Neenah, WI At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you're passionate about delivering outstanding service and growing your career, Bergstrom is the place for you! Key Responsibilities Determine requirements by working with guests via the phone, email and chat-to-text Answer inquiries by clarifying desired information, researching, location and providing information Answer incoming phone calls in a prompt, polite, professional manner Fulfill requests by clarifying desired information, scheduling appointments and forwarding on requests Sell additional services by recognizing opportunities for scheduled maintenance package Refer guest complaints to appropriate dealership team member as necessary for resolution Maintain guest information database by entering and updating guest information Schedule: Hours vary 7:00 am to 6:00 pm. Monday-Friday; with 2 late shifts of 10:00 am to 6:00 pm each week; 100% in office - no remote work available . Pay of $17.00/hour plus a monthly performance bonus (average yearly earnings could be $40k+) Qualifications: Upbeat and positive personality Active listening skills Ability to provide excellent guest service Strong communication skills Ability to build relationships with team members and guests Qualifications Our Commitment to You At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team: Competitive Compensation Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members) Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members) Exclusive Discounts: Save on vehicles, service, and parts Financial Security: 401(k) plan with company match (for full-time team members) Work-Life Balance: Paid holidays (for full-time team members) Wellness Support: Wellness Program Free Team Member Clinic Access to a Free Health Coach Employee Assistance Program Team Recognition: Employee Referral Program Career Development: Ongoing training and opportunities for growth and advancement At Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team! Join Wisconsin's Largest and Most Award-Winning Automotive Group! Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin's largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day. Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We've also earned accolades such as Glassdoor's “Best Places to Work” award and honors from the Better Business Bureau and Time Magazine. At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin. Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!

Harbor Winds Hotel in Sheboygan, managed by Adventure Hospitality, is looking for a part-time Guest Service Agent to join our talented and growing team. We are a family-run, growing company with two locations in Wisconsin. Our focus is on small boutique hotels, where we love the craft of creating unique and memorable experiences for every guest. Harbor Winds Hotel is a 26-room boutique hotel located on the riverfront in Sheboygan. We recently completed a renovation and expansion of our lobby area, adding a bar, The Lounge at Harbor Winds, that is open to the public. This role is responsible for creating and cultivating the end-to-end guest experience so that guests write 5-star reviews and have all their friends wanting to come to Harbor Winds. This role will work both in Guest Services and as a Bartender on the same shift. Example of Responsibilities Greeting and welcoming all guests with a smile and uplifting energetic presence. Checking guests in and out of their rooms Serving guests drinks. Booking reservations for guests over the phone and in person. Providing guests with hotel and area information. Handling guest payments (credit card and cash) following standard operating procedures Responding to reservation requests made by guests. Answering incoming phone calls for the property. Setting up and taking down breakfast. Ensuring the grounds and public areas are shining their best for our guests. Promptly responding to guest requests while staying with us, including minor maintenance tasks. We are a small and close team, and our willingness to assist anywhere on the property as needed, including housekeeping, is in our DNA. For our part-time team members, we offer paid time off (PTO), where you earn paid time off for every hour you work, starting on your first day. Team members also receive team member and family discounts at Adventure Hospitality locations and partner hotels through Stash Hotel Rewards. This role will primarily work the second shift between 2pm and 10pm, but flexibility to work between the hours of 6am and 10pm is required. Must work nights and weekends, be able to lift over 50 lbs., have or be able to get your bartender license/permit, constantly be on your feet, sit for periods at a desk, be a self-starter, able to work alone, and be a step ahead of your managers and guests needs.