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Front desk agent jobs in Fayetteville, NC - 84 jobs

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  • Bin Stocking agent - Retirees Welcome

    Lightning Bolt 3.7company rating

    Front desk agent job in Rockingham, NC

    Job Description Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 4 hours / week Travel costs will be compensated We will provide training and all the tools needed to make this easy. Job Duties: Scanning and Stocking Shelves Performing VMI (vendor managed inventory) This includes: Driving to customer's sites within one hour. (mileage paid) Stocking bins with fasteners and fittings Scanning items that need to be replenished Revisiting the following week to stock the items that have been delivered Requirements: Honest Dependable Good attitude & friendly Have reliable transportation Must have a cell phone with the ability to send email (data plan) Powered by JazzHR uWuErwx9W2
    $30 hourly 2d ago
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  • Front Desk Agent

    Sairam of Fayetteville Nc

    Front desk agent job in Fayetteville, NC

    Job DescriptionBenefits: Employee discounts Sleep Inn is seeking a dedicated and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our guests and play a crucial role in providing an exceptional experience. Key Responsibilities: Greet and assist guests in a friendly and professional manner Check-in and check-out guests efficiently Handle reservations and inquiries via phone, email, or in-person Process payments and maintain accurate records Provide information about hotel facilities and services Address guest concerns and resolve issues promptly Collaborate with other team members to ensure smooth operations Qualifications: Previous experience in front desk or customer service roles Familiarity with Choice Hotels systems is a plus Strong communication and interpersonal skills Ability to handle multiple tasks and prioritize effectively Attention to detail and excellent organizational skills Flexibility to work part-time hours, including 2nd and 3rd shifts
    $23k-29k yearly est. 11d ago
  • Front Desk Agent

    Crown Hotel & Travel Management LLC

    Front desk agent job in Holly Springs, NC

    Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry. MUST WORK WEEKENDS. Part-Time Benefits Insurance (Medical, Dental and Vision) Supplemental Insurance Enhanced Paid Time Off (PTO) Plan Paid Training Fantastic Company Culture Job Responsibilities Receiving accommodation reservations from visitors Taking the details of all arriving guests including payment information Allocating rooms to all guests Providing information to guests about the procedures, policies, and facilities of the hotel Providing the guest with the necessary tourism information Handling all customer concerns and queries Issuing receipts to the guests Ensuring the safety and security of all guests Maintain all guest reservations in accordance with credit card security requirements Balance and properly account for cash drawer at the desk for each shift Maintain all training requirements as set forth by General Manager Assisting guests with safety deposit box forms and keys as outlined by GM Wear a provided uniform and name tag at all times on the property Perform routine cleaning throughout the work area Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel Respond to guest's requests for immediate repairs Report lost-and-found items in accordance with hotel procedures All other assigned duties Qualifications/Requirements High school diploma or equivalent Must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities Must display very good organization and time management skills Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks Must be able to regularly lift and carry up to 20 pounds without assistance To always maintain a high standard of personal hygiene and appearance We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $23k-29k yearly est. Auto-Apply 60d+ ago
  • Front Desk Clerk

    Shamin Hotels 4.0company rating

    Front desk agent job in Fayetteville, NC

    Who are we looking for? Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us! Why Should You Work for Shamin Hotels? Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more! Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine. Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family! How to Apply: If you are passionate about hospitality and ready to embark on a rewarding career with Shamin Hotels, we want to hear from you! Please apply here: ********************************** Enter the job title and location and apply! Position Overview: The Guest Service Agent is responsible for checking guests in and out of their rooms. They work with guests both in-person and online to reserve their rooms, answer any questions they have about the hotel and provide details and recommendations about activities to do in the surrounding area. Agents obtain or confirm guest information, assign rooms, activate and distribute keys, etc. Collect payment for room charges and other fees. Essential Job Functions: Greets, registers, and assigns rooms to guests. Issues room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers. Date-stamps, sorts and racks incoming mail and messages. Transmits and receives messages using equipment such as telephone, fax and switchboard. Answers inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. Keeps records of room availability and guests' accounts. Computes bill, collects payment and makes change for guests. May make, confirm and cancel reservations for guests. Posts charges such as room, food, liquor or telephone by hand or machine. May make restaurant, transportation or entertainment reservations for guests. May deposit guests' valuables in hotel safe or safe-deposit box. May order complimentary flowers or Champaign for special guests at management's direction Understands and enforces the hotel company credit policies. Accounts for all cash and makes deposits in accordance with hotel and company policies. Communicates effectively with other front office and hotel departments. Reports to work for scheduled shift, on time and in uniform in accordance with company policy. Knows and complies with all company policies and procedures pertaining to this position and its duties. Takes the initiative to greet guests in a friendly and warm manner. Cross sells other Shamin Hotels. Performs other related duties as required. About Us: In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. ************************* Apply Here!: ********************************** Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted. Qualifications Top Requirements: Team Up: Be Golden, Collaborate and Help Others Succeed. Own It: Be a role model, Embrace Responsibility and Keep Learning. Passionately Serve: Be Positive, Care Deeply and Create Memories. Qualifications: • Proven experience as a front desk agent preferred. • Prioritization and time management skills required. • Working quickly without compromising quality. • Attention to Detail skills required. • Reliable mode of transportation required. • High school diploma or GED certification or an equivalent combination of education and experience.
    $22k-27k yearly est. 9d ago
  • General Clerk II (Quality)

    V2X

    Front desk agent job in Fayetteville, NC

    Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The General Clerk II (Quality Control Clerk) is responsible for maintaining CDRLs by ensuring that each report is received on a daily, weekly, or monthly basis and CDRL tracker updated on the QMS, managing CAR follow-ups and Inspection calendars for Quality Inspectors, ensuring that Appointment Orders and SOPs are up-to-date on the QMS tracker, and ICE comment cards remain stocked. The General Clerk II shall also maintain all mandatory and position related training for V2X employees-this includes receiving certificates, entering the completion date onto the master tracker, uploading onto the SharePoint and Quality's N-Drive, and filing the hard copies into a confidential and controlled filing system maintain in the PMO area. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. MAJOR JOB ACTIVITIES: + Files and emails are processed and filed according to their purpose and location, personal information is kept in a confidential and controlled filing system. + Responsible for maintaining CDRLs by ensuring that each report is received on a daily, weekly, or monthly basis and CDRL tracker updated on the QMS + Manages CAR follow-ups and Inspection calendars for Quality Inspectors, ensuring that Appointment Orders and PIOPs are up-to-date on the QMS tracker. + Maintain all mandatory and position related training for V2X employees-this includes receiving certificates, entering the completion date onto the master tracker, uploading onto the SharePoint + Job duties and responsibilities may change due to contractual requirements. MATERIAL & EQUIPMENT DIRECTLY USED: + Standard office equipment, associated computer applications. WORKING ENVIRONMENT: + Use of Personal Protective Equipment (PPE) such as protective mask, safety vest, steel or composite shoes/boots, safety gloves, hard hat and eyewear in certain areas. + Work will typically be in a temperature-controlled office environment, with frequent exposure to electronic office equipment. + There may be times when an employee is exposed to extreme cold or hot weather conditions. PHYSICAL ACTIVITIES: + Must be able to operate standard office equipment, such as a computer, copy machine and printer. + Must be able to lift a minimum of 25 pounds unassisted. + Requirements include lifting, climbing,extended periods of sitting or standing and using a computer. Qualifications MINIMUM QUALIFICATIONS: EDUCATION/CERTIFICATION: One-year related experience may be substituted for one year of education, if degree is required. + High School Diploma or equivalent. + Must be able to successfully pass a pre-employment drug screen. + Must have a valid REAL ID State Driver's License with no restrictions. + Must be able to obtain and maintain a Common Access Card (CAC). + Must be able to obtain and maintain a NACI Tier 1 Public Trust. + Must be able to provide proof of U.S. Citizenship, such as a birth certificate or a U.S. Passport. + Must be able to maintain driving privileges aboard the Fort Bragg Installation. EXPERIENCE: + Five (5) years of performing clerical functions. + Five (5) years of experience using Power Point, word, excel and windows. + Knowledge of quality control functions and US Army logistics programs, concepts, methodologies, and relationships pertaining to installation logistics operations perferred. SKILLS: + Excellent organizational skills, ability to prioritize, perform with a high degree of accuracy and multi-task in a fast-paced environment. + Proficiency with SharePoint and Microsoft Teams. + Strong written and verbal communications skills. + Ability to work independently or in a team-based, highly collaborative environment. + Ability to work with all levels of management. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
    $24k-31k yearly est. 21d ago
  • Clerk General 1

    Valiant Integrated Services

    Front desk agent job in Fayetteville, NC

    This position performs a combination of clerical tasks to support office, business, or administrative operations at the Fayetteville, NC office by performing the following duties: • Maintain records. • Responsible for Admin/HR compliance. • Receive, prepare and/or verify documents. • Search for and compile information and data. • Respond to routine requests with standard answers (by phone, in person, or by correspondence). • Perform other routine office work (e.g. typing, filing, or operating a keyboard controlled data entry device to transcribe data into a form suitable for data processing). • Code and file documents in an extensive alphabetical file. • Perform expense reimbursements to our population. • Other duties as assigned. QUALIFICATIONS: Required • Proficiency in Microsoft Office is required with a strong emphasis on Excel. • 1 to 3 yrs. experience and /or training; or equivalent combination of education and experience. • Must have a familiarity with office procedures. • Excellent written and verbal communication skills • Well organized, hard worker • Strong computer skills required: MS Office, etc. • Applicants selected for this position may be subject to a U.S. Government security investigation and will be required to meet eligibility requirements. CORE VALUES: INTEGRITY - Honesty, Trust and Respect in every situation EXCELLENCE - Performance, Effectiveness, Quality, and Safety in everything we do INNOVATION - Embracing new ideas and best practice in every service that we provide
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    MCR Hotels

    Front desk agent job in Dunn, NC

    Hampton Inn Dunn, North Carolina SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
    $23k-29k yearly est. 8d ago
  • Guest Service Agent

    Daly Seven 4.1company rating

    Front desk agent job in Fayetteville, NC

    Guest Service Agent is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time. General Job Description Be ready to begin work at the specified time. Greet guests; check them in and out with friendliness, speed and accuracy. Maintain all paperwork as required by your shift. Initial and date when applicable. Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly. Operate switchboard and transfer calls as required by shift. Keep all business confidential on and off duty. Know room rates, locations, and furnishings of all rooms. Know physical make-up of building - interior and exterior. Promote membership in the franchise's membership club. Help secure lodging for guest by referrals when hotel is full. Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions. Be polite and present a friendly and caring image. Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property. Check credit cards and guaranteed reservations for validity and acceptability. Know status of reservations on a daily and future basis. Be able to handle guest complaints. Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm. Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility. Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights. Each shift must keep lobby and office area clean at all times. Know the computer operations including procedures for shut down when necessary. Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly. Know the location of the ADA box and how to use it. Complete Call Back Sheet and file. Complete Room Availability form. Complete Comment Log for your shift. Complete Shift Verification Form. Perform all other duties as assigned.
    $23k-28k yearly est. 60d+ ago
  • Guest Services Agent

    Naman Hotels

    Front desk agent job in Fayetteville, NC

    We are currently searching for the best and brightest in the customer service industry to fill our Customer Service Agent role. Naman Hotels is a leading hotel management company that offers numerous opportunities for growth and success in the hospitality industry. We are committed to the personal growth and achievement of each individual employee. We offer many great benefits that include annual increases, paid time off, hotel discount, medical, dental, and life insurance. Responsibilities include: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor. Flexibility to work days, nights, weekends, and holidays as needed is a must.
    $22k-27k yearly est. 60d+ ago
  • Medical Front Desk Receptionist

    Summit Spine and Joint Centers

    Front desk agent job in Fayetteville, NC

    Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the Southeast while providing clinical and surgical services to our patients. Integrated Pains Solutions, PLLC is the North Carolina division of SSJC with over 10 clinics in North Carolina and growing. We excel in providing quality care to all our patients and are trend setters in the field with our multi-modality treatment options and varied care delivery models. We are seeking qualified individuals to join our team and provide exceptional patient care! OPEN POSITION LOCATIONS: Fayetteville, NC Full time position- Monday- Friday. Monday - Thursday 7:30 am-5pm and Friday 7:30am-12pm. POSITION SUMMARY: The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting, and checking in/checking out all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff. DUTIES AND RESPONSIBILITIES · Greets and directs all patients within the practice · Obtaining patient demographic and verifying insurance information at each visit. · Obtaining necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records. · Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc. · Obtaining patient authorization for medical records release (HIPAA compliance). · Schedules any necessary appointments after completion of patient visit. · Monitor and review patient schedules for next day office appointments. · Identifying and resolving minor patient billing complaints. · Assists in ordering, receiving, and stocking of office supplies. · Maintaining cleanliness of waiting room. · Assists other Medical Receptionists and Medical Secretaries as needed. · Other duties as assigned. EDUCATION & EXPERIENCE · Minimum of a High School diploma; Associates Degree preferred. · At least one-year relevant experience and/or training. · EMR experience preferred. QUALIFICATIONS & REQUIREMENTS: · Strong organizational skills. · Strong multi-tasking skills. · Strong verbal and written communication skills. ·Ability to work independently on assigned tasks as well as accept direction on given assignments. · Able to work collectively with administration and staff.
    $24k-31k yearly est. 4d ago
  • 2026 FRONT DESK PHONE DISPATCHER

    A Brighter Future Healthcare Services

    Front desk agent job in Fayetteville, NC

    Job DescriptionSalary: Job Overview: The Front Desk Phone Dispatcher is a vital member of the ABF Healthcare Services, Inc. team, responsible for managing incoming calls and providing exceptional customer service to our patients. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities: Answer and manage a high volume of incoming calls promptly and courteously. Provide accurate information about services to patients. Direct calls to appropriate departments and staff members. Handle patient inquiries, concerns, and complaints professionally. Maintain patient information from calls that come in and ensure confidentiality in accordance with HIPAA regulations. Assist with administrative tasks such as filing, data entry, and document preparation. Coordinate with healthcare providers and other staff to ensure smooth operations. Perform other duties as assigned by the supervisor. Qualifications: High school diploma or equivalent; additional certification in office administration or related field is a plus. Previous experience in a healthcare setting, preferably in a front desk or dispatcher role. Excellent verbal and written communication skills. Proficient in using phone systems and office software (e.g., Microsoft Office, Electronic Health Records systems). Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Knowledge of medical terminology and healthcare practices is an advantage. Friendly and compassionate demeanor with a commitment to patient care. Working Conditions: Full-time position with regular office hours Fast-paced office environment with frequent interruptions. Requires sitting for extended periods and the use of office equipment.
    $24k-31k yearly est. 17d ago
  • Medical Front Desk Associate

    RS Eye Care 4.3company rating

    Front desk agent job in Holly Springs, NC

    Join Our Visionary Team as an Optometric Front Desk Superstar! Are you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we're looking for YOU to be the friendly face of our practice! Who We Are: We're a cutting-edge optometric practice dedicated to providing top-notch eye care while creating a welcoming and professional atmosphere for our patients. From state-of-the-art technology to a compassionate team, we pride ourselves on delivering excellence in every way. What You'll Do: As our Optometric Front Desk Associate, you'll be at the heart of our operations, ensuring a seamless and enjoyable patient experience. Your daily duties will include: Greeting patients with a warm smile and making them feel at home. Scheduling appointments and managing the calendar like a pro. Assisting patients with check-ins, paperwork, and insurance verification. Handling phone calls, emails, faxes, and inquiries with professionalism and care. Supporting the team with administrative tasks and maintaining office flow. What You Bring: A friendly, outgoing personality with exceptional communication skills. Outstanding organizational skills and attention to detail. Ability to multitask and thrive in a busy environment. Experience in a medical or optometric office is a plus, but not required - we'll train the right person! A genuine passion for helping others and being part of a team. Why Join Us? Competitive pay and benefits. Opportunities for growth and learning in a supportive environment. A chance to make a real difference in our patients' lives. A vibrant, team-oriented culture where your contributions are valued. Qualification: Fantastic personality High School diploma or equivalent Professional Manner Excellent writing skills. Detail oriented Must have the ability to work efficiently Must be reliable EMR experience a plus Benefits: 401k Medical Dental Vision Aflac PTO Holiday Pay Ready to Shine? If this sounds like the opportunity you've been looking for, we'd love to hear from you! Submit your resume and a brief cover letter telling us why you'd be the perfect fit for our team. Let's create a clearer vision together - apply today!
    $22k-30k yearly est. 12d ago
  • Personal Lines Customer Service Receptionist/Trainee

    Woomer Insurance Group

    Front desk agent job in Apex, NC

    Job DescriptionThe Personal Lines CSR at WOOMER Insurance is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.Responsibilities Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail. Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Actively solicit increases in coverage or rounding out accounts at every service contact. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system Qualifications Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelor's Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations. Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision. Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills. Technology and Computer proficiency including agency management systems. Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Compensation: $40,000.00 per year YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIANC member agency is a great career choice! IIANC's members are Trusted Choice independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
    $40k yearly Auto-Apply 60d+ ago
  • Hotel Front Desk Attendant

    Shri Hotels

    Front desk agent job in Smithfield, NC

    Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $12 - $14 hourly Responsibilities: Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Connect with the housekeeping department to ensure guest accommodations are ready Perform regular bookkeeping duties: make sure hotel guest information is current and correct Field customer complaints when necessary Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Qualifications: 1+ year of hotel industry experience or related job preferred Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Must have graduated high school, received a GED or equivalent Comfortable taking telephone calls and mitigating stressful situations Working knowledge of Microsoft Office and reservation management systems About Company Shri Hotels is a leading hotel ownership, development, and management company, dedicated to providing superior guest services and experiences across its portfolio of properties. Shri Hotels proudly owns and operates over 450 hotel rooms, showcasing a versatile selection of select-service properties located throughout the Southeastern United States. Our portfolio features a diverse range of assets across renowned brands such as Marriott, IHG, Choice, and Wyndham, reflecting our commitment to quality and excellence in the hospitality industry.
    $12-14 hourly 15d ago
  • Night Auditor Desk Clerk

    First Carolina Management Inc. As Agent for

    Front desk agent job in Garner, NC

    The Night Auditor is responsible for balancing the daily financial transactions of the hotel, handling guest check-ins and check-outs, and providing exceptional customer service during the overnight shift. This role involves performing accounting duties, managing guest reservations, and ensuring the security of the hotel. Key Responsibilities: Financial Reconciliation: Perform daily audit of financial transactions and ensure accuracy of all guest charges. Reconcile daily revenue and billing reports, including verifying cash, credit card, and check transactions. Prepare and distribute daily financial reports to relevant departments. Guest Service: Provide excellent customer service by addressing guest inquiries, concerns, and requests. Check-in and check-out guests, including processing payments and issuing room keys. Handle guest complaints with professionalism and resolve issues promptly. Administrative Duties: Ensure the accuracy of room inventory and availability. Update and maintain guest records and reservations in the property management system. Prepare and distribute end-of-day reports to management. Security and Safety: Monitor hotel security systems and respond to emergency situations as needed. Ensure the safety and security of guests and hotel property throughout the night. Perform routine checks of hotel facilities to ensure they are in good working order. Communication: Communicate effectively with other hotel departments to coordinate guest services and resolve issues. Provide a handoff report to the morning shift regarding any significant occurrences or follow-up tasks. Qualifications: High school diploma or equivalent; associate's or bachelor's degree in hospitality management or related field is a plus. Previous experience in hotel front desk operations or customer service is preferred. Strong numerical and analytical skills. Excellent communication and interpersonal skills. Proficiency with property management systems and Microsoft Office Suite. Ability to work independently and handle multiple tasks efficiently. Flexibility to work overnight shifts, including weekends and holidays. Physical Requirements: Ability to stand and walk for extended periods. Ability to lift and carry items up to 25 pounds. Work Environment: This position is based in a hotel environment, with responsibilities carried out primarily at the front desk. Night Auditors must be prepared for a quiet, yet sometimes busy, work environment with varying levels of guest activity.
    $21k-26k yearly est. Auto-Apply 60d+ ago
  • Rec Center Front Desk Attendant- Garner Senior Center (GSC)

    Town of Garner 3.3company rating

    Front desk agent job in Garner, NC

    The Parks, Recreation, and Cultural Resources Department for the Town of Garner is seeking a friendly, motivated individual to support administrative and operational activities at the Garner Senior Center for 10-19 hours per week. Garner Senior Center (GSC) provides daily activities, programs and services for active older adults. Examples of Duties: Greet participants and answer general questions. Answer and direct phone calls. Register new members and offer tours of facility. Set up classrooms for programs. Assist with special events: Decorating, room set up, food service, Monitor activities and record participation numbers. Process payments for programs and rentals. Perform other administrative tasks to support full-time staff. Multi-task and reprioritize frequently. Operate A/V equipment (training provided). Follow building opening and closing procedures. Provide response to emergencies and first aid needs. Tidy restrooms, classrooms and restock supplies as needed. Assist at other PRCR recreation facilities, as needed. Minimum Qualifications: Applicants must: be able to safely reposition classroom tables and chairs, including folding and unfolding tables and chairs and moving them to other rooms within the facility. be at least 18 years of age and comfortable working independently and occasionally alone. Proficiency with operating a multi-line phone system, Microsoft Office (Publisher, Word, Excel), and web-based registration software is required. Be available to work weekends (Friday evenings, Saturdays, and/or Sunday afternoons). Have a current CPR/AED certification or the ability to obtain certification within 3 months of hire is required. Additional Information: A monthly staffing schedule will be completed by the supervisor in advance. Equal Opportunity Employer.
    $21k-27k yearly est. Auto-Apply 9d ago
  • Front Desk Staff

    Excel Fitness

    Front desk agent job in Dunn, NC

    Job SummaryAll Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities -Greet members, prospective members and guests, providing exceptional customer service.-Responsibilities could include: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements -Customer service background preferred.-Basic computer proficiency.-Upbeat and positive attitude!-Punctuality and reliability is a must.-Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.-Strong listener with the ability to empathize and problem solve.-Demonstrate diplomacy in all interactions while using appropriate behavior and language.-High School diploma/GED equivalent required.-Must be 18 years of age or older.Physical Demands -Continual standing and walking during shift.-Continual talking in person or on the phone during shift.-Must be able to occasionally lift up to 50 lbs. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $18k-25k yearly est. Auto-Apply 60d+ ago
  • Front Desk/ Medical Assistant or CNA - Garner, NC

    Rosehope Primary Care

    Front desk agent job in Fuquay-Varina, NC

    Job DescriptionFront Desk / Medical Assistant or CNA Schedule: Full-Time | Monday - Friday, 8:00 AM - 5:00 PM | On-site Join Our Team at Rose Hope Primary Care! Are you passionate about patient care and creating a welcoming environment? Rose Hope Primary Care is seeking a Front Desk / Medical Assistant who enjoys working with patients and thrives in a fast-paced, team-oriented setting. We're a community-focused practice dedicated to providing compassionate, high-quality care. If you're organized, friendly, and ready to make a difference, we'd love to meet you! What You'll Do Front Desk Responsibilities (80% of role): Greet patients and visitors with warmth and professionalism Handle check-in and check-out processes Schedule appointments and manage calendars Answer phones and assist with patient inquiries Verify insurance and support billing questions Maintain confidentiality and follow HIPAA guidelines Medical Assistant Responsibilities (20% of role): Provide coverage for clinical tasks as needed Prepare exam rooms and assist providers during patient visits Take vital signs and document patient information in the EHR Perform basic clinical tasks (e.g., injections, specimen collection) Ensure cleanliness and readiness of clinical areas Support patient education and follow-up instructions What We're Looking For Front Desk Medical office experience Medical Assistant or CNA certification required Must be phlebotomy trained Previous experience in a medical office or clinical setting Strong communication and organizational skills Comfortable using EHR systems and Microsoft Office Ability to multitask and stay calm under pressure Bonus Points If You Have: Experience in primary care or outpatient settings Knowledge of insurance verification and billing Why You'll Love Working Here No Weekends: Enjoy a consistent Monday - Friday schedule Supportive Team: Work with people who value collaboration and respect Growth Opportunities: Training and career development available Positive Culture: We care for our team like we care for our patients Benefits Competitive pay Paid time off and holidays Health and wellness benefits Professional development support Equal Opportunity Employer Rose Hope Primary Care celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    $27k-36k yearly est. 15d ago
  • Clerk/ Receptionist

    Union County Community Action 3.7company rating

    Front desk agent job in Hamlet, NC

    Clerk/Receptionist UNION COUNTY COMMUNITY ACTION, INC. Program- Head Start/ Early Head Start Reports to: Site Manager FLSA- Non-Exempt *********************** SUMMARY Responsible for customer service, computer data entry, and general office duties for the Main Lobby at the Head Start/Early Head Start Center. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Primary Greets all visitors and families at the Main Lobby. Determines needs and directs visitors and families to appropriate staff. Enters demographic data into computer (CACFP meal attendance & regular child attendance). Maintains records re: meal reimbursement program (CACFP). Maintains files re: child enrollment to ensure compliance with NC Day Care Regulations. Answers phone and directs callers to appropriate staff. Attends all required pre-service training and staff meetings. Completes DSS Day Care and Transportation reports on a monthly basis. Checks staff attendance daily and emails daily staff attendance report to management. Enters information into Child Plus, such as family information, day care, attendance, etc. Secondary Types memos, letters, and other projects as needed. Assists with daily operations by serving in classroom ratio as needed and as determined by the Site Manager. This includes assisting in operations by providing restroom breaks and other brief breaks to classroom ratio staff as determined necessary by the Site Manager. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED), EDU 119; and six months to one-year related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. OTHER SKILLS AND ABILITIES Incumbent must demonstrate a working knowledge of master telephone systems, desktop computer, related software, printer, calculator, copier, risograph, and fax. OTHER QUALIFICATIONS Employee must pass an annual physical, TB screening, and submit to random drug screenings. CERTIFICATES, LICENSES, REGISTRATIONS Incumbent must have a valid driver's license. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. SPECIFICATION The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Equal Opportunity Employer Union County Community Action, Inc. (UCCA) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Union County Community Action, Inc. (UCCA) complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Union County Community Action, Inc. (UCCA) expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Union County Community Action, Inc. (UCCA)'s employees to perform their job duties may result in discipline up to and including discharge
    $24k-31k yearly est. Auto-Apply 17d ago
  • Bin Stocking agent - Retirees Welcome

    Lightning Bolt 3.7company rating

    Front desk agent job in Rockingham, NC

    Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 4 hours / week Travel costs will be compensated We will provide training and all the tools needed to make this easy. Job Duties: Scanning and Stocking Shelves Performing VMI (vendor managed inventory) This includes: Driving to customer's sites within one hour. (mileage paid) Stocking bins with fasteners and fittings Scanning items that need to be replenished Revisiting the following week to stock the items that have been delivered Requirements: Honest Dependable Good attitude & friendly Have reliable transportation Must have a cell phone with the ability to send email (data plan)
    $30 hourly Auto-Apply 60d+ ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Fayetteville, NC?

The average front desk agent in Fayetteville, NC earns between $21,000 and $31,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Fayetteville, NC

$26,000

What are the biggest employers of Front Desk Agents in Fayetteville, NC?

The biggest employers of Front Desk Agents in Fayetteville, NC are:
  1. IHG Owners Association
  2. InterContinental Hotels Group Resources, Inc.
  3. Sairam of Fayetteville Nc
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