Front desk agent jobs in Great Falls, MT - 152 jobs

(15951) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion. * This position is based out of Bozeman, Montana* Job Summary The Agent, Reservations is responsible for handling all reservation inquiries efficiently while exhibiting professionalism, ethusiasm, and interest. They will generate and optimize revenue by following the selling strategies set by the Sales and Revenue Management teams. They will provide various booking and planning services, including answering guest inquiries, offering itinerary recommendations, and converting reservation inquiries to generated sales. Key Duties and Responsibilities * Provides the highest level of guest service (verbal & written), always demonstrating One&Only's service standards * Executes reservation sales from initial inquiry to conversion to confirmation * Maintains updated knowledge of selling strategies, accommodation rates, packages, facilities, products, and inventory * Identifies and anticipates guest needs by asking open-ended questions to obtain all necessary information * Ensures the accurate input of reservations details in the reservations management system * Secures financial payment information in a timely, accurate, and confidential manner * Exercises proper selling, up-selling, cross-selling and suggestive selling techniques to maximize property revenue * Records and processes reservations via all channels , ensuring a response is provided within 24 hours of receipt * Maintains the confidentiality of VIP guests * Competently uses property technology, such as OPERA PMS, SynXis, and Microsoft Office applications to manage reservations * Efficiently processes prior-to-arrival guest confirmation correspondence with all required information accurately daily, while duly entering all guest information, including all requests in the system * Ensures every caller directed to the department receives an optimum level of service * Treats internal and external customers fairly with respect, while developing effective customer networks * Provides accurate, appropriate, and relevant information about the resort, along with area attractions * Develops a strong knowledge of and relationships with our local area partners, such as Big Sky Resorts and Yellowstone National Park * Achieves performance targets (Key Performance Indicators) to support the organization's goals * Follows the IFH call processing standard, achieving a minimum 85% LQA Reservation Mystery Shop score * Participates in Reservations self-audits that are conducted weekly to surmise training opportunities * Liaises with the Sales Department regarding the booking of group rooms * Inputs group reservations as directed * Maintains a comprehensive filing system in the Reservations Department * Provides the Team Leader and Manager with all relevant correspondence for late cancellation and no-show bookings to support the penalty charges * Attends briefings and meetings as required * Attends all training programs as required * Demonstrates adaptability and flexibility according to the work demand * Complies with the resort and department cost-saving plans * Performs additional duties as assigned by the Manager, Reservations, or other members of Management Skills, Experience & Educational Requirements * A minimum of 1 year of experience with Reservations or significant experience working in contact center * Must be fluent in verbal and written English * Excellent communication skills * Strong organizational skills * Must be proficient in applications including Opera and Microsoft Office (Word, Excel, PowerPoint) * Must be willing to work flexible hours, including weekends and holidays Benefits * Medical insurance - 80% of premium paid by employer * Health Savings Account with $50 employer contribution per pay period * Dental, vision & life insurance - 100% of premium paid by employer * 5 weeks of PTO (Paid Time Off) * 8 paid holidays * Uniform provided & complimentary laundering * Complimentary transportation to/from resort * Complimentary meal per shift * Discounts at F&B outlets on property * 14 nights per year at $100/night* at Kerzner Properties worldwide * Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership Physical Requirements The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to: * Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods * Frequent bending, twisting, stooping, reaching, and pulling * Lifting and carrying of loads weighing up to 30 pounds * Remaining in a stationary position for long periods * Constantly operating a computer and other office productivity machinery * Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Join the Team at Montana's Premier Luxury Ranch Resort! About Paws Up Montana: Nestled on a breathtaking 37,000-acre ranch, Paws Up Montana embodies the spirit of the American West. As a family-owned, award-winning destination, we inspire both guests and team members alike. Purpose: We are seeking a talented Front Desk Agent- Airport to join our team. The Front Desk Agent- Airport will serve as the first point of contact for guests arriving at Missoula International Airport, warmly greeting them with professionalism and genuine hospitality. This role ensures the beginning of each guest's stay is seamless, welcoming, and aligned with the elevated standards of service expected throughout their resort experience. This role blends front desk professionalism with logistical precision, warmly welcoming guests, managing multi-channel communication, facilitating reservations, and addressing service requests with professionalism and efficiency. The position also supports concierge services, transportation logistics, and interdepartmental collaboration to deliver personalized, high-touch service. By consistently embodying the resort's luxury standards and guest-first philosophy, this role plays a critical part in shaping memorable stays, resolving concerns with grace, and upholding operational excellence in all guest-facing responsibilities. Ultimately, this role is integral to maintaining the luxury standards of the resort by delivering exceptional service, anticipating guest preferences, and ensuring operational excellence in all guest-facing interactions. What We Offer: Career Development and Advancement Opportunities Employee Assistance Program (5 free counseling sessions) Referral Bonus Program (Get paid $250 to recruit) Carpool Reimbursement ($5-$20/Day) Employee Discounts on Merchandise (30% on select items in our retail store) Employee lunch provided Primary Responsibilities: Audit daily arrivals and departures, verifying accuracy of guest flight information and ensuring timely communication with all operational departments. Monitor daily arrivals and ensure appropriate team coverage for personalized greetings. Greet arriving and departing guests at the airport; capture required waivers and credit card authorizations efficiently and accurately. Answer all incoming calls promptly and professionally, using Forbes service language and tone. Serve as the first point of contact for guest service recovery situations, responding with empathy and a solution-oriented mindset. Proactively manage and follow up on guest requests via phone, Fetch, and other platforms. Provide thorough, accurate information on resort amenities, transportation, and activities. Ensure Lexus Guest Profile entries are completed accurately in accordance with our Lexus partnership standards. Monitor daily arrivals and ensure appropriate team coverage for personalized greetings. Analyze guest feedback, identify trends, and collaborate with leadership to improve service and overall guest satisfaction. Remain flexible with open availability to support the unexpected needs of the resort, including cross-department support. Uphold a consistently positive and professional attitude, especially under pressure or during peak periods. Perform regular shift audits and communication logs to ensure continuity and completeness of service. Maintain clear and respectful communication with all departments and proactively support teamwork across the resort. Maintain Forbes-ready work areas with a clean, organized, and service-focused environment. Protect all guest information, past, present, and future, from disclosure to anyone outside the organization. Refrain from discussing guest details, itineraries, room numbers, or stay patterns unless required for internal operations. Use secure systems and communication channels when handling personal, billing, or travel information. Adhere strictly to resort policies on data privacy, non-disclosure, and guest confidentiality. Understand that confidentiality is a cornerstone of the guest trust and a non-negotiable standard of luxury service. Work both on property and at the Missoula Airport. Supportive Functions and Responsibilities: Display hospitality and professionalism to our guests and team members at all times, take pride in representing Paws Up professionally with our guests and ensure that all transactions with guests are handled in a legal, ethical, and confidential manner. Maintain a favorable working relationship with all Paws Up team members to foster and promote a positive working environment. Maintain a clean and neat appearance at all times. Perform work in a safe and high-quality manner. Pick-up/drop-off guests from the airport, their accommodations and various locations on property Drive and operate gasoline or diesel-powered multi-passenger vehicles to transport guests safely Assist any other function of Front Office team as needed Educational, Experience, Licensure Required: High school diploma, GED or vocational training or job-related course work, preferred College degree Minimum 2 years of experience in the hospitality industry, preferably Front Office. Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint) and keyboard skills Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day Has a friendly and professional manner under periods of high demands and with guest, team members, and management Valid State Driver's License Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This position is front line in regards to customer service. Main responsibility is greeting customers and helping them with their needs and to direct them to appropriate area of the bank. Employees Supervised: None Basic Qualifications: 1. Strong commitment to providing exceptional customer service. 2. High School diploma or equivalency. 3. Ten key proficiency. 4. Previous computer experience. Preferred: Previous multi-line phone handling experience Dimension of Job: Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management. The position requires a thorough knowledge of all types of accounts, services and products offered and sold. The receptionist/CSR will have extensive in-person and telephone contact and is to conduct relationships in a manner that will enhance the professional, community focused and overall marketing effort of the Bank. Position Specific Responsibilities, Duties and Competencies 1. Administration: Greet all incoming customers, direct lobby traffic, and answer phone calls. Resolve account issues at the request of both internal and external customers. Observe and enforce all Bank policies and procedures. Update deposit rates and lobby PC display. Accept wires, transfers, stop payments, change of addresses; order checks, ATM and debit cards, balance checkbooks, etc. Send “Thank you” notes for new accounts and as requested by management. 2. New Accounts/Sales/Service: Maintain an extensive knowledge of deposits services offered by studying product information, bulletins, regulations and updates. Attend periodic training sessions and stay abreast of new procedures, marketing techniques, rules and regulations. Open accounts, be CSR back-up by promoting multiple financial products and services to new and existing customers by assessing customer needs and determining which financial services can best satisfy those needs. Products include but are not limited to: * Deposit Accounts * Safe Deposit Boxes * CD's/IRA's * Trusts * Savings Accounts * Direct Deposit Enrollment * ATM Cards * Wire Transfers * Debit/Credit Cards Spot sales opportunities and cross-sell other Bank services as they arise. Refer potential clients to the Investment Center. 3. Sales/Public Relations: Promote the improvement of Stockman Bank through quality customer service, promotion of products; professionalism in conduct and diligent work ethic. Greet all customers pleasantly and make them feel welcome and comfortable. Handles transactions, questions, issues quickly and professionally. Uses effective listening and observing skills to help identify and resolves customer needs. Cross-sells by spotting sales opportunities and refers business consistently. Keeps up to date on pricing and products. Relay customer comments and or complaints to the Operations Officer immediately. For full description, which includes physical mental demands please see attachment.

Night Audit/ Front Desk AgentDepartment: Front OfficeReports to: Front Office ManagerExempt/Non-Exempt: Non-Exempt (Hourly) PRIMARY PURPOSE The Front Desk Agent is responsible for delivering exceptional performance in their role, embodying Ranch core values, and upholding the standards set for Forbes Five-Star Properties and members of Relais & Chateaux. This role serves as the primary liaison between The Ranch and our guests, representing the property with professionalism and hospitality throughout the guest journey. Agents oversee arrival and departure procedures, ensure the highest level of guest service, and maintain our commitment to Forbes Five-Star standards. This role includes part-time night audit responsibilities which require attention to detail, reliability, and a strong understanding of both guest services and resort operations. Night audit duties involve overseeing overnight guest needs while performing end-of-day financial and reporting procedures. KEY RESPONSIBILITIES Welcome guests with warmth and professionalism; handle check-in/check-out procedures with efficiency and care. Maintain up-to-date knowledge of Ranch events, amenities, and activities to confidently assist and inform guests. Address guest concerns, special requests, and last-minute changes by coordinating effectively with all departments. Prepare registration cards, waivers, welcome notes, and guest materials; conduct property tours and final accommodation inspections. Use the Property Management System (PMS) to manage reservations, guest folios, and accurate postings. Review guest folios prior to departure, process adjustments and allowances, and ensure accurate final billing. Complete nightly audit procedures, including reconciliation of daily transactions and system postings. Run and distribute daily reports for leadership, housekeeping, and other departments. Investigate and resolve discrepancies in billing or postings. Monitor property security overnight, manage late check-ins, and respond to any guest needs or emergencies. Ensure smooth transition between night and morning operations. Set up morning coffee and pastry bar. Foster a positive team environment by communicating clearly and respectfully with coworkers and other departments. Support daily communication meetings; actively contribute to operational consistency and service excellence. QUALIFICATIONS High School Diploma required; further education in hospitality or business preferred. Prior customer service experience required; hotel or resort front desk experience strongly preferred. Proficiency in Microsoft Word, Excel, and PowerPoint required. Experience with Property Management Systems and basic accounting processes preferred. Valid driver's license required. Strong verbal and written communication skills. Ability to perform detailed tasks independently and with minimal supervision, especially during overnight hours. Sound judgment, reliability, and professionalism under pressure. Ability to maintain confidentiality of guest and company information. Physical ability to remain alert and on foot for extended periods and respond to guest or emergency needs. Commitment to providing an elevated level of personalized guest service. This job description is intended to convey information essential to understanding the scope of the position; it is not intended to be an exhaustive list of duties or responsibilities. Management may assign or adjust responsibilities as needed.

ABOUT KAMPGROUNDS OF AMERICA, INC. Kampgrounds of America, Inc. (KOA) is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused and innovative. REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager POSITION SUMMARY The Guest Service Representative (GSR) is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. They will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments. The GSR will help maintain a clean, well-stocked and organized store. SPECIFIC DUTIES Greet and welcome all guests approaching the front desk in accordance with KOA standards. Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards. Prepare reports as required, relating to shift check-list, and down-time reports. Answer inquiries from guests regarding campground amenities and local attractions. Fully comprehend and be able to operate all relevant aspects of the campground property management system. Ensure logging and delivery of all messages, packages and mail in a timely and professional manner. Be familiar with all in-house groups. Establish and maintain good communications and teamwork with fellow associates and other departments within the campground and utilize proper two-way radio etiquette at all times. Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner. Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures. Notify management of any pertinent information related to daily shift activities. Maintain high standards of professionalism, customer service, quality and cleanliness. Maintain store displays and inventory control as directed, and communicate ideas and guest feedback. Increase revenues through up-selling strategies and profitability of ancillary income. Maintain health standards and ensure guests and team members are in a safe and secure environment. Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals. Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. EXPECTED RESULTS Demonstrates positive attitude with guests, management, team members and vendors. Consistent maintaining of arrivals, departures and campground census reports. Attention to detail when handling reservations and/or registering guests. Promotion of ancillary revenue streams. Meet Quality Assurance standards. JOB QUALIFICATIONS Hear and speak the English language fluently Strong decision-making ability Excellent communication, collaboration, and delegation skills with ability to manage confrontation Strong working knowledge of operational procedures Comfortable in a fast-paced and high-pressure environment. Motivated, goal oriented and results driven Ability to maintain confidentiality Able to work nights, weekends, and holidays PHYSICAL REQUIREMENTS Ability to stand for long periods of time. Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly. Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain. Able to work inside and outdoors and in various climates. Kampgrounds Of America, INC. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all persons. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.

Welcome to FitLife, Great Falls, MT! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work! Perks of the job: Competitive pay Fast paced work environment Free gym membership So, who are we looking for?Someone with a certain level of social intelligence: You will be working with many different personality types with members and on staff. You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards. You work hard and go straight for the goal. You are excited about meeting new people. You have a positive attitude and look forward to helping others.

*2 Part-time positions available* You will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance. You will be responsible for answering incoming calls, directing calls to appropriate staff, mail distribution, and providing additional clerical support. Responsibilities: Welcoming on-site guests, determine the nature of their business, and announces guest to appropriate personnel Answering incoming telephone calls, screening the purpose of the request, and forwarding the call to appropriate personnel or department Taking and delivering messages or transferring calls to voicemail when appropriate staff are unavailable Assist with clerical duties to include faxing, copying, and organizing/maintaining files Ensure the main voicemail reflects office closings, special events as well as posting office closed signs. Answering questions about the organization and provides callers with address, directions, and other information requested Receives and delivers mail to Office Manager Maintaining the Rotation board Next day Customer Delivery confirmation calls Customer Delivery Orientation Ensure knowledge of staff movements in and out of the organization Collects, organizes and accounts for previous business days' sales and greeters logs Support administrative and special projects requirements, as assigned Maintain photo reports to help identify units that are missing photos Shoot photos on and off the dealership premises as needed Edit and upload photos to the dealership website Ability to perform with minimal supervision Other duties as assigned Requirements: Patience Reliability Professionalism Adaptability Empathetic Ability to multitask Positive Attitude Schedule: Part time (2 positions available) Monday - Wednesday 9:00 AM to 6:00 PM Thursday - Saturday 9:00 AM to 6:00 PM Education and/or Experience High school diploma or GED Previous education or experience editing photos preferred but not required Ability to walk, stoop, kneel, reach and be on your feet for extended periods of time Compensation $15-17 per hour DOE Benefits Excellent earning potential and advancement opportunities Medical benefits package with multiple plan options to choose from, including vision and dental 401(k) retirement plan with employer match Holiday pay and vacation time Employee discounts Employee borrow program (take a camper and GO CAMPING) Profit sharing Bretz RV's Commitment to You Opportunity to work in a family-oriented environment where work-life balance matters Growth and advancement opportunities Team building activities and events throughout the year The opportunity to be a part of a team in a booming industry that works together to provide every customer with the best experience possible Relocation Montana has become the spot to be. Kevin Costner and his Yellowstone and 1883 have single-handedly helped Montana become discovered. If you want to move here, please know that we have stoplights, hitching posts still exist in some small towns, and the church is still the busiest place to go on Sundays. It's a safe place to live and a great place to raise a family looking for adventure. The cost of living is far lower than in other parts of the country. If you've ever dreamed of moving to the northwest, now may be the time to turn a dream into reality! About Our Dealership Bretz RV & Marine opened for business in Missoula, Montana, in 1967. Until then, Frank and Vi Bretz had been operating a service station and renting U-Hauls in central Missoula. A search for a new camping trailer ended up turning into a new business opportunity. Not only did the Bretz family get a new camper, they decided to get into the business of selling and renting small travel trailers. Today Bretz RV & Marine is still a family-owned and operated business with five dealerships across Montana and Idaho. We are fortunate to have grown from just over 100 employees to nearly 400 employees in the last five years. We do all we can to offer our teams an excellent place to work and advance in our company. We start by finding great people with high energy and then find the best place for them to be successful in our dealerships. Throughout the year, you will see Bretz RV & Marine sponsoring events from local school functions to veterans associations, Toys-4-Tots, Make-A-Wish, and many more. We feel it's important to contribute to the communities in which we do business. EEOC Our company maintains a firm policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Admin Clerk This position requires an active Public Trust clearance or the ability to obtain a Public Trust clearance to be considered. requires being a US Citizen. Specializes in the ability to track and obtain initial specialty care and deferred to network primary care referrals to include obtaining clear legible reporting, (CLR), from military treatment facilities, (MTF), network and non-network providers. Chasing CLRs NLT 60 days from when the referral was entered or when there is evidence of a claim. Complete CLR upload no later than (NLT) 180 calendar days after the order entry date. Import/scan CLRs into the correct patients' medical record, follow-up with MTF specialty care providers who did not complete CLR referral results in accordance with business rules, and prepare referral management data reports/metrics, using referral tracking data tools. Demonstrate medical ethics, telephone etiquette, office, administrative, and clerical skills to provide positive, courteous, and professional customer service support to patients and staff. Compensation & Benefits: Estimated Starting Salary Range for Admin Clerk: $38,604.80 Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Admin Clerk Responsibilities Include: Shall read, understand, speak, and write English fluently. General office administrative and clerical skills to perform receptionist duties and answer telephones. Operational computer skills with general working knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook). Understanding of medical terminology preferred. Prepare referral management data reports/metrics, using referral tracking data tools. Knowledge of or ability to learn computer applications, such as MHS Genesis preferred. One (1) year of healthcare administrative experience in either an inpatient or outpatient care setting within the last three (3) years required. General medical ethics, telephone etiquette, written/verbal/electronic communication, and customer service skills. Performs other job-related duties as assigned. Admin Clerk Experience, Education, Skills, Abilities requested: High school diploma or General Educational Development (GED) equivalency. College classes or degree preferred. Must pass pre-employment qualifications of Cherokee Federal. Company Information: Cherokee Nation Integrated Health (CNIH) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNIH, visit cherokee-federal.com. #CherokeeFederal #LI #LI-REMOTE Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: Administrative Assistant Office Clerk Receptionist Data Entry Clerk Office Assistant Keywords: Recordkeeping Filing Data Entry Scheduling Office Support Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal. Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.

Reservation staff assist clients in booking a variety of Swan Mountain trips, including: horseback rides in Glacier National Park and the Swan Valley, fishing trips, pack trips, hunting trips, llama treks, snowmobiling, and wilderness guide school courses. Reservationists respond primarily to web-based and phone call inquiries, but also handle walk-in guests. Reservationists document guest contact information, reserve trips, receive and compute billing information, send follow up confirmation emails via our reservation management system and communicate reservation information to operating locations. They may also assist management in administrative tasks and the maintenance of company records. The reservationist is expected to have good people and organization skills, excellent phone etiquette, the ability to multi-task, and be familiar with Microsoft office and Google suite products. Compensation $16/hour Full-time preferred, part-time considered Housing not provided

Job Description Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. This will be a part-time position, that is, three 10-hour shifts- from 10 pm until 8 am. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today! Compensation: $16 hourly Responsibilities: Complete additional bookkeeping, administrative, and accounting procedures as requested Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Make sure every hotel guest has a pleasant stay Qualifications: Must be computer proficient; experience with accounting or reservation software is a bonus Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required Great communications. and excellent customer service skills are required Requires a flexible schedule that allows for overnight shift hours Some college is preferred but a high school diploma or equivalent is required About Company If you are looking for a friendly, family environment and not just a job, then we are the best place for you. Discounted Dental, Vision, and Supplemental Insurance 401(k) with a company matching potential Employee discounts at company-owned properties

Job Description Join the highest quality Hotel and learn from the best! COURTYARD BY MARRIOTT is looking for a Full-Time Front Desk Agent. We are looking for someone friendly, courteous, and timely, and provides that hospitality spirit! This position ensures guest satisfaction and revenue optimization through check-in, check-out, and the coordination of hotel services. ESSENTIAL JOB FUNCTIONS: Executes prompt, courteous, and accurate guest check-in and check-out. Addresses questions or problems about Hotel rooms and rates. Maintains room security by providing effective key control. Answers telephones and responds appropriately to requests. Respond to guest reservation requests. Communicates with other departments to ensure proper handling of guests and groups. Follows room inventory and monetary controls Handles cash, makes change, and balances an assigned house bank. Counts cash and other methods of payment at the end of the shift to verify and balance the house bank. Handles any quest compliments or complaints and takes action deemed necessary. Assists other associates where needed. HOURS AND ATTENDANCE: Up to 25 hours per week with varied and flexible shifts/days, likely to include nights, weekends, holidays, and overtime. PHYSICAL AND MENTAL DEMANDS: Must be able to use computer equipment and operate office equipment, such as telephones, copiers, fax machines, and various computer programs. Must be able to stand for extended periods. Must be able to effectively communicate with the public and other team members daily. Must exhibit positive interpersonal skills with focused attention to guest needs and varied business contacts. BENEFITS Courtyard by Marriott offers excellent Medical, Dental, and Vision benefits after 60 days. Also includes sick leave and paid time off after 1 year. Plenty of opportunities to grow and advance in your field and other departments in the hotel. Apply now to join the Courtyard by Marriott Team!

About the Role: As a Front Desk Agent, you're the heart of our guest experience. You'll be the first friendly face to welcome guests, ensuring they feel at home from check-in to check-out. This role is perfect for someone who thrives in a guest-focused, team-oriented environment and enjoys making every stay special. What You'll Do: Greet guests warmly and assist with check-ins, check-outs, and reservations. Answer calls and assist guests with bookings, inquiries, and special requests. Handle payments and maintain accurate records. Provide concierge services-recommend local attractions, book activities, and help guests make the most of their stay. Resolve guest concerns with professionalism and a problem-solving attitude. Work collaboratively with other departments to ensure seamless guest experiences. Maintain a clean and organized front desk area. Uphold Chico's legacy of outstanding hospitality! What We're Looking For: A positive, service-first attitude and great communication skills. Ability to multi-task and stay organized in a fast-paced environment. Basic computer skills (experience with Opera is a plus!). First Aid/CPR certification (or willingness to obtain). Ability to stand for extended periods and lift up to 20 lbs. Ability to work with the use of both hands. Ability to work both sitting and/or standing for long periods of time. Availability to work weekends, evenings, and holidays as needed. If you love hospitality and want to be part of a legendary Montana resort, we'd love to meet you! Apply today and become part of the Chico Hot Springs family.

Job DescriptionDescription: We are seeking a friendly and professional Guest Service Representative to join our team at the Hilton Garden Inn. The ideal candidate will be responsible for providing exceptional customer service to our guests, ensuring a pleasant and memorable experience during their stay. Key Responsibilities: - Greet and welcome guests upon arrival with a warm and friendly demeanor. - Assist guests with check-in and check-out processes efficiently and accurately. - Address guest inquiries and resolve any issues or concerns promptly. - Provide information about hotel amenities, services, and local attractions. - Process reservations and manage room assignments using the hotel management system. - Maintain a clean and organized front desk area. - Collaborate with other hotel departments to ensure guest satisfaction. - Handle cash and credit transactions securely and accurately. - This position may be responsible for airport shuttles as needed. Skills and Qualifications: - High school diploma or equivalent; additional education in hospitality is a plus. - Previous experience in customer service or hospitality preferred. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and attention to detail. - Ability to work in a fast-paced environment and manage multiple tasks. - Proficient in using computer systems and hotel management software. - Flexibility to work various shifts, including weekends and holidays. Requirements:

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. Weekends are required, and this is for a 3-11 pm shift. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let's Level Up! Job Summary: As a Night Auditor , you will audit, balance and report on various areas of the hotel to provide accurate, timely information and to ensure the hotel is following hotel policies and procedures. Your goal is to provide Level5 Hospitality and service for each and every guest. Duties/Responsibilities: Perform all check-in and check-out tasks Complete the Night Audit checklist each shift Properly close all PMS and 'Point of Sale' systems daily, generate and maintain appropriate audit reports and reset all systems to the following day Inform the Front Office Manager or Manager on Duty of any problems that need immediate attention and/or action to ensure proper follow up Operate the front desk according to standard operating procedures and with exceptional guest service! Fulfill all Front Office functions during the overnight shift Know emergency procedures and how to respond accordingly after training by the Chief of Maintenance Complete daily reports, audit correspondence, as required by shift Receive and confirm credit cards for validity and acceptability Welcome guest upon their arrival and assign rooms Take incoming calls, online and in-person room booking requests, and answer questions about guests needs involving room rates, available rooms, amenities, and special requests Manage online and phone reservations Respond to guest complaints in a timely and professional manner Create incident reports for guest injuries/issues when required Maintains a high standard of personal appearance and grooming, which includes compliance with the dress code policy Performs other related duties as required by Manager/Supervisor Required Skills/Abilities: Proficient in Microsoft Office Suite or similar software Previous work experience as a Hotel Front Desk Agent preferred Level5 High Touch service Excellent communication and organizational skills Flexibility with shifts and scheduling Must be available weekends and/or occasional holidays Must have reliable transportation to and from work Must have stellar attendance and punctuality Education and Experience: High School diploma and/or experience in a hotel or related field preferred Basic accounting and bookkeeping experience Must possess basic computational ability Physical Requirements: Must be able to remain in a stationary position during shift. Must be able to access and navigate the facility. Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment. Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.

Job Description Are you an energetic, client-centric self-starter with experience working and selling in a fast-paced, customer-centric business? About the Business: We are one of the largest short-term vacation rental property management companies in Big Sky, MT. Our primary business is focused on property management and marketing services for homeowners and investors, and hospitality services for guests. The business is poised for growth and expansion in Big Sky. This business is privately held and operates with a family-first philosophy. What you'll do: The Reservation Sales Agent's primary responsibilities are to collaborate with our Reservation Sales Manager to maximize rates and occupancy based on current, ongoing company performance data, thereby increasing revenue for the company overall; To actively assist guests in selecting and booking the perfect vacation rental properties. As the Reservation Sales Agent, you will: Greet, interact, and direct guests, and homeowners to the best accommodation based on their request; Answer incoming calls, emails, inquiries via our channels, etc. ; Familiarity with performing sales in a ski market is preferred. Communicate with guests by phone, SMS, and/or email, while treating each person with friendliness, respect, and professionalism. Able to build strong relationships with guests while pursuing the sale; Assist guests with their reservation concerns and accurately state and know all company policies as they relate to reservations; Become knowledgeable on ski access for all properties, specifics, and the uniqueness of each property; Assist guests with their inquiries or concerns before, during, or after stays; Provide suggestions or local recommendations that the guests would reach about in relation to their vacation; Communicate with clients and guests on all levels as requested; Guest service, check-ins, concierge work, problem-solving, etc. Be an energetic and supportive team player Willing to learn and go the extra mile for guests and owners What you'll bring with you: Sales-driven while having a Customer-centric, service-oriented mindset - both guests and our owners are important assets Superb written and verbal communication skills Creativity, looking for creative solutions, is in your nature A can-do, self-starter mentality with the ability to multitask You thrive in a fast-paced environment where guidance exists, and bureaucracy and red tape do not! The highest level of ethical standards of conduct Supportive team player and optimistic outlook Growth-oriented and willing to be coached for development Requirements: Remote in the US Authorized to work in the US Knowledge of ski markets, Big Sky, MT, and selling a luxury portfolio in the hospitality industry preferred Willing to travel to Big Sky, MT, at least once a year for familiarization trips Fluency in Office suite, including Word, Excel, PowerPoint Minimum of a high school diploma or GED Job Type: Full-time Pay: $19 to $21/hour + Commission potential

As a Front Desk Associate, you're one of the first team members guests will meet-and one of the most impactful on their experience. You'll help set the tone for memorable stays at Big Sky Resort by providing professional, friendly, and responsive service from check-in through departure. This is a dynamic role that requires strong communication skills, problem-solving, and collaboration with departments across the resort to ensure each guest feels truly taken care of. The front desk accepting applications is the Huntley/Shoshone Hotel at Big Sky. For more information about our lodging locations check out the link here. Responsibilities Picture yourself as a Front Desk Associate at Big Sky Resort and having the opportunity to: * Greet guests with warmth, professionalism, and a can-do attitude * Assist with check-in and check-out procedures, providing clear directions and accurate billing information * Maintain discretion and care when handling guest information and financial transactions * Communicate professionally over the phone, via email, and in person * Stay calm and attentive under pressure, always aiming to exceed guest expectations * Solve guest issues efficiently and creatively, taking ownership of their experience * Contribute to a team culture rooted in positivity, productivity, and exceptional service * Collaborate with various departments to fulfill guest requests and coordinate solutions * Uphold all Big Sky Resort and Boyne USA policies and procedures Qualifications * High School Diploma or equivalent * Positive attitude and genuine interest in learning * Previous hospitality or customer service experience is preferred * Comfortable using computers and proficient in Microsoft Office Suite * Ability to lift, push or pull at least 35 pounds * Must be able to work on your feet for at least 8 hours * Must be able to climb stairs multiple times per shift All full time seasonal employees can enjoy the following benefits: * FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties * Discounted vouchers for skiing at Big Sky Resort for friends and family * Discounted ski/snowboard rentals with a free employee lesson * 25%-50% off F&B and Retail at all Boyne outlets * Eligibility for affordable Team Member Housing * Lodging discounts for friends and family * Discounted Lone Mountain Ranch Cross Country Ski Trail Pass * Wellness Day and Eligibility for PTO * Monthly employee events

Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today! Compensation: $12.00 - $14 hourly Responsibilities: Perform additional bookkeeping, administrative, and accounting procedures as required Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Make sure every hotel guest has a pleasant stay Qualifications: Overnight shift; requires flexible hours Excellent customer service and communication skills are required Experience in the hospitality industry or guest services is preferred, but not required Must be computer proficient; experience with accounting or reservation software is a bonus About Company We are a new hotel located in Anaconda, Montana.