CW Receptionist
Front desk agent job in Coralville, IA
Immediate need for a talented CW Receptionist. This is a 12+ months contract opportunity with long-term potential and is located in Coralville, IA(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-93024
Pay Range: $35 - $37.49/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Serves as primary administrative contact for Executives, working across all lines of business and with external agencies to answer questions and resolve administration-related issues.
Provides support for daily Executive operations including meeting arrangements, travel and expenses.
Coordinates overall office functioning through inventory checks, space scheduling, event planning, event execution and paperwork processing.
Acts as a liaison between Executives and internal departments, ensuring effective communication and cohesion.
Maintains Executive calendars, contact lists and provides ad-hoc support as needed.
Key Requirements and Technology Experience:
Key Skills; Calendar
Travel
Expense
Event
Logistics
High School Preferred .
No Experience Required; 2 Years Preferred .
Physical Requirements: Sedentary Work .
Career Level
3IC
Primary role will be to support Front Desk.
Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Mail and Service Center Front Desk Clerk
Front desk agent job in Mount Vernon, IA
Job Description
Sort and process incoming and outgoing mail/packages. Assists customers at the counter and assists with print projects as needed. Must be able to stand, bend and lift 40 pounds.
Admin Clerk
Front desk agent job in Cedar Rapids, IA
Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Responsible for the processing of various administrative and processing activities generated via various queues, including electronic and paper work queues, system reports, databases and incoming correspondences. Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP).
Qualifications
Essential Duties and Responsibilities:
Fulfills all assigned customer account related requests in a timely manner. Examples of tasks may include:
· Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources.
· Fulfill customer document requests using approved processes and procedures.
· Ensure customer account privacy standards are maintained.
· Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures.
· Use email, electronic queue, fax and hardcopy processes as appropriate
· Perform related duties as assigned by supervisor
Education:
High school diploma or equivalent experience
Type & Amount of Experience
Ability to follow instructions and important
Ability to learn and use new systems very important
Strong attention to detail and organizational skills are required
Attendance and punctuality are essential for this position
Previous clerical experience helpful
Good oral and written communication skills
Demonstrated team player
Software Expertise:
Knowledge of Office applications (Word, Excel, Outlook) is helpful; must be able to learn - track and create reports, data entry
Proficiency in keyboarding skills expected
Physical Requirements:
· Standard office environment including sitting while performing computer work
· Some walking to different areas of the department as duties require
· May include delivering paperwork or stack of items
Additional Information
To know more about this position, please contact:
Courtney Ciandella
************
Attendance Clerk (6.25 hours/day)
Front desk agent job in Muscatine, IA
Muscatine Schools is hiring a Clerk to support the Attendance Office at Muscatine High School. Clerks are assigned to work approximately 10-months/year while school is in session. This position is assigned 203 days per year between August and June. This position is scheduled for 6.25 hrs/day, Monday through Friday, with an approximate schedule of 8:00am - 2:45pm. Starting pay for this position is $18.12/hour. Bilingual preferred or highly desirable.
Please see below for a list of the duties and responsibilities of a Clerk. All positions are open until filled. All essential functions must be performed on-site.
An interview, pre-employment background check, and onboarding/training session will be required prior to a candidate beginning as a Paraeducator with Muscatine Schools.
For assistance with the online application, please contact the Muscatine School District Human Resources Department at ************.
MUSCATINE COMMUNITY SCHOOL DISTRICT
JOB REQUIREMENTS ANALYSIS
POSITION TITLE: Clerk
EMPLOYEE UNIT: Clerical/Secretarial/Aide/Paraeducator
FUNCTIONAL AREA: Student Support Services
REPORTS TO: Supervisor
STATUS: 9-month position, plus additional days
MAJOR DUTIES:
Answers and dispatches switchboard phone calls.
Runs copies for Teachers and other departments.
Operates computer, phone systems, copiers, staplers and handles routine office systems.
Answers questions of callers according to school policy, takes messages for staff members and pages authorized personnel over the intercom system.
Handles and distributes mail to staff mailboxes.
Ensures the continued use of the copy machine, i.e. orders supplies and calls for maintenance.
Willing to assist and/or fill in for other Clerks, as needed.
Maintains up-to-date staff extensions and phone numbers.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
Bilingual preferred or highly desirable. Qualified candidates are required to have completed at least 24 college level credit hours. Familiarity with Google Mail, Google Drive, and Google Docs and Sheets is preferred. Prior experience with a switchboard or other phone system is preferred. Must demonstrate computer proficiency and office skills. Must attend training on and demonstrate proficiency in, word-processing, databases, or other software used in building or district.
Knowledge, skills and abilities required to carry out the job satisfactorily:
Must have excellent communication skills, both orally and written
Must have professionalism with students, staff, parents, and all visitors
Must be capable of organizing and coordinating many activities
Must be competent working with computers, scanners, fax, copiers, phone systems
Capable of organizing work and setting priorities
Must be comfortable working in a team environment
AMERICAN DISABILITY ACT STATEMENT:
The information contained in this is in compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individual holding this position and additional duties may be assigned.
Employee must be capable of working under stress with large numbers of students, parents and co-workers. Lack of mobility may limit assignment(s). Mental acuity is required and mental and physical ability to manage workload is essential.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands and fingers to handle and/or feel objects, tools or controls; talk and hear. The employee frequently must squat, stoop or kneel, reach above the head and forward 0 to 24 inches and on occasion up to 36 inches. The employee continuously uses hand strength to grasp items. The employee will frequently bend or twist at the neck and trunk more than the average person while performing the duties of this job. The employee must frequently lift and/or move up to 50 pounds 0 to 12 feet and occasionally up to 20 feet, such as curriculum materials, desks, chairs, and boxes. The employee will sometimes push/pull items such as tables and carts. Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus while supervising students and working with computers, written materials, reports, assessment data, etc.
WORKING ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet. The position requires the commitment of professional working hours that may require the employee to extend beyond a typical 8:00 a.m. to 4:00 p.m. workday. The employee will frequently work in different areas of the building including in/at desks, on or near the floor, standing, in movement while supervising activities, etc. The employee will usually work in indoor temperatures.
The Muscatine Community School District is an Equal Opportunity Employer. The district does not discriminate on the basis of race, creed, color, gender, national origin, religion, age, marital status, sexual orientation, veteran status, or disability.
The statements contained herein describe the scope of the responsibilities, essential functions, physical requirements, and working conditions of the Clerk position, but should not be considered to be an all-inclusive list. An employee serving in the Clerk position may perform other duties as assigned. Nothing in this job description restricts the District's right to assign or reassign duties and responsibilities to the Clerk position at any time.
EVALUATION: Director/Supervisor shall evaluate on mandated cycle.
Front desk/hatchet throwing attendant
Front desk agent job in North Liberty, IA
Job Summary: The front desk/hatchet throwing attendant involves providing excellent customer service to patrons by greeting them, assigning lanes, managing shoe rentals, ensuring lane functionality, resolving issues, and maintaining a clean and welcoming environment within the bowling alley, all while upholding safety standards and promoting a fun experience for guests. These employees will also work as a hatchet throwing attendant, but never at the same time. The hatchet throwing attendant will instruct customers on proper hatchet throwing techniques, ensuring safety protocols are followed, maintaining equipment, managing throwing lanes, providing excellent customer service, and creating a fun and engaging experience for all guests at a hatchet throwing venue.
Key Responsibilities:
Customer Greeting and Lane Assignment:
Greet customers upon arrival, assign available lanes, and provide information regarding bowling rules, pricing, and specials.
Shoe Rental Management:
Issue and collect bowling shoes, ensuring proper size and cleanliness.
Lane Maintenance:
Monitor lane functionality, troubleshoot minor issues, and reset pins as needed.
Guest Assistance:
Help customers with lane set-up, ball selection, and answer any questions they may have about bowling.
Cash Handling:
Process transactions for lane rentals, shoe rentals, food and beverage purchases, and ensure accurate cash handling.
Cleanliness:
Maintain a clean and organized bowling alley area, including lanes, balls, seating, and common spaces.
Safety Enforcement:
Enforce bowling alley safety rules and regulations, addressing any potential hazards.
Party Bookings:
Assist with booking and managing bowling parties, including coordinating lane arrangements and special requests.
Communication and Teamwork:
Collaborate with other staff members to ensure smooth operations and provide a positive customer experience.
Guest Instruction:
Teach customers the fundamentals of safe and accurate hatchet throwing techniques, including grip, stance, and throwing motion.
Safety Oversight:
Actively monitor throwing lanes to ensure all participants adhere to safety guidelines and proper throwing form.
Equipment Management:
Regularly inspect and maintain throwing hatchet and targets, replacing damaged equipment as needed.
Customer Service:
Greet guests, answer questions, and provide a positive and welcoming experience throughout their hatchet throwing session.
Game Facilitation:
Lead and guide customers through various hatchet throwing games and competitions to enhance their experience.
Lane Management:
Assign throwing lanes to groups, rotate participants, and ensure smooth transitions between sessions.
Waiver Collection:
Verify that all guests have signed necessary waivers before participating in axe throwing activities.
Cleaning and Maintenance:
Maintain cleanliness of the throwing area, including wiping down equipment and managing trash.
Required Skills:
Excellent Customer Service Skills: Ability to interact with guests in a friendly, helpful, and professional manner.
Basic Bowling Knowledge: Understanding of bowling rules, scoring, and equipment.
Problem-Solving Abilities: Capability to quickly identify and resolve minor issues with lanes and equipment.
Attention to Detail: Maintaining cleanliness and organization of the bowling alley area.
Physical Ability: Ability to stand for extended periods, lift bowling balls, and move around the bowling alley.
Strong Customer Service Skills: Ability to interact with diverse customers in a friendly and professional manner.
Safety Awareness: Commitment to prioritizing safety protocols and ensuring a safe environment for all guests.
Communication Skills: Clearly explain instructions and provide feedback to customers on their throwing technique.
Teamwork: Collaborate effectively with other staff members to ensure a smooth operation.
Work Environment:
Fast-paced, dynamic environment with frequent customer interaction.
May involve exposure to noise and occasional lifting.
Flexible scheduling including evenings, weekends, and holidays may be required.
Skills and Qualifications:
Strong Customer Service Skills:
Ability to interact with diverse customers in a friendly and professional manner.
Safety Awareness:
Commitment to prioritizing safety protocols and ensuring a safe environment for all guests.
Communication Skills:
Clearly explain instructions and provide feedback to customers on their throwing technique.
Physical Ability:
Ability to stand for extended periods and demonstrate proper throwing techniques.
Teamwork:
Collaborate effectively with other staff members to ensure a smooth operation.
Must be 16+ and have access to reliable transportation
Pass a background check
Front Desk Clerk-Collins Rd-Cedar Rapids-Holiday Inn Express
Front desk agent job in Cedar Rapids, IA
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Holiday Inn Express Collins Rd Cedar Rapids IA.
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Responsible for greeting every guest with a smile and positive attitude.
Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 20 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
Employee discount
Flexible schedule
Parental leave
Referral program
Part Time Receptionist for Oaknoll East
Front desk agent job in Iowa City, IA
With wages starting at $17.00 per hour, and increasing from there with confirmed, verifiable experience, Receptionists at Oaknoll Retirement Residence play a vital role in assisting residents, visitors, and guests who stop at the front desk for help, as well as handling incoming and outgoing calls and mail, and helping to ensure appropriate visitor/guest policies are followed. More than that, they also help to CREATE home for our residents, providing a sense of comfort, reliability, and assurance with informed and patient assistance. Oaknoll is a not-for-profit community that provides resident-centered care and services through our CREATE culture.
CREATE is an acronym for our values: caring, respect, enthusiasm, awareness, teamwork, and encouragement. We believe that people should experience joyful, active, and connected lives as they age. We believe people should have the opportunity to receive competent, caring, and compassionate health care when they need it. We believe our community is both special and unique because of the people who live here, the people who work here, and the relationships that they build together. We strive to make the lives of our residents and our staff meaningful and fulfilling. If you want to share in these values and the relationships that they allow us to build, we are looking for YOU!
Oaknoll is currently seeking a part-time Receptionist to join our team at our East Campus! Hours will include Fridays 8:30am to 4:30pm, Sundays 9:00am to 3:00pm, and shifts on every third holiday. Candidates should have the flexibility to be scheduled to cover planned and unplanned absences.
Why choose Oaknoll? Not only are we a community focused not-for-profit, but we offer a wide range of employee benefits including: competitive pay, paid time off, retirement plan with company contributions, 40% off employee meals, free use of our gyms and pool, weekly access to a Nurse Practitioner free of charge, onsite parking, tuition reimbursement, scholarship program, and student loan repayment assistance, along with medical, dental, vision, life, FSAs, and voluntary short-term and long-term disability insurances for eligible employees.
Come check us out and learn why Oaknoll is right for you!
About Oaknoll
Oaknoll Retirement Residence is an independent, not-for-profit, continuing care retirement community in Iowa City, IA. We provide resident-centered service, driven by our values of caring, respect, enthusiasm, awareness, teamwork, and encouragement. We're proud of our excellent reputation as a premier place to live and work. There's a strong sense of family at Oaknoll, so coming to work is like coming home.
Oaknoll Retirement Residence is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, or other reason prohibited by law.
Requirements
* Candidates must have a high school diploma or equivalent.
* Candidates must show a basic level of computer literacy.
* Candidates must possess strong customer service skills, with the ability to communicate respectfully with residents, coworkers, and visitors.
Office Associate
Front desk agent job in Muscatine, IA
Stanley Consultants is an award-winning and industry-leading global consulting engineering firm, with an unmatched commitment to culture, values, and ethics. We are dedicated to client experience and solve the most complex challenges to create a sustainable, connected, and enriched world for all. As the world changes, Stanley strategically evolves with it, integrating the latest technology, innovation, and resiliency practices. With over a century of experience serving the energy, federal government, transportation, and water sectors, we have helped improve lives and shape the infrastructure systems that connect us. As an employee-owned organization with a People First approach, we stand apart from other engineering consulting and services firms. At Stanley, your voice counts, your growth matters, and your success is our success. Stanley Consultants offers flexible work options, competitive pay and great benefits, a strong sense of community, and the chance to build a meaningful, long-term career!
Job Title - Office AssociateLocation - Muscatine, IAJob Type - OnsiteRequisition ID - 11097
Stanley Consultants is seeking a part-time general Office Associate for our Muscatine, IA office.
JOB SUMMARY:Performs general office support duties in accordance with established procedures, requiring judgment in the selection and interpretation of data.Essential Duties and Responsibilities - General Files:
General organization of general, project, and drawing files and records.
Photocopying and microfilming materials as required.
Finding, retrieving information from files by request from authorized users and keeping records of materials filed or removed.
Destroying or transferring outdated materials from shelves to inactive storage according to guidelines and/or legal requirements.
Reading Microfilm and ADP cards to find requested items and print to pdf then email or place on transfer sight for distribution.
Essential Duties and Responsibilities - Other Duties as Assigned:
Performing receptionist duties on an “as needed” basis, including greeting/directing guests entering and leaving facilities; while following all security procedures in place, handling incoming, and inter-office calls; and scheduling use of company cars and conference rooms.
Performing library duties on an “as needed” basis including finding needed materials and accepting returns.
Assisting other departments within the company on an “as needed” basis with general clerical work.
Handling and distributing incoming and outgoing mail and courier services.
Required Qualifications:
High School Diploma or Equivalent
Microsoft office skills
2+ years of relevant experience
ProjectWise experience is a plus
JUDGMENT AND INITIATIVE: Performs daily and routine tasks with general supervision. Occasionally involves varied work within general procedures, which may require some judgment and initiative.
WORKING CONDITIONS: Employee may perform other duties outside of job spectrum as dictated by office workload and staffing requirements.
Learn more about Stanley Consultants in this short video: Working at Stanley Consultants
Stanley Consultants does not welcome unsolicited resumes from staffing and recruiting agencies. Any unsolicited resumes submitted to Stanley Consultants, including but not limited to resumes submitted directly to Stanley Consultants members, or any of our representatives, will be deemed the property of Stanley Consultants.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyFront Desk Clerk- Home2 Suites Coralville, IA
Front desk agent job in Coralville, IA
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Home2 Suites by Hilton, 740 Coral Ridge Ave, Coralville IA 52241
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
Pay Range 15.00 -17.00 per hour
Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Responsible for greeting every guest with a smile and positive attitude.
Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 20 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
Employee discount
Flexible schedule
Parental leave
Referral program
Auto-ApplyGuest Services Agent
Front desk agent job in Coralville, IA
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Your day to day
•Be the warm welcome that kicks off a memorable guest experience
•Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
•Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
•Handle cash and credit transactions
•Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
•Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns
•Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
•Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed
•Take pride in your appearance and place as a brand ambassador
•Always know what events and activities are on the day's schedule
•Jump into other ad-hoc duties when your colleagues need your help
What we need from you
•Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
•Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
•Fluency in the local language - extra language skills would be great, but not essential
•Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers
•Flexibility - night, weekend and holiday shifts are all part of the job
•You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
•Experience - ideally you'll have spent at least one year in a front desk or guest service position
•Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
How do I deliver this?
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
·True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
·True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
·True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
·True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
What we offer
We'll reward all your hard work with a great salary and benefits - including uniform, great room discount and superb training.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ************************** to find out more about us.
Auto-ApplyLifestyle Consultant - Front Desk
Front desk agent job in Cedar Rapids, IA
Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and Guest that walks through our door. We are in search of a Lifestyle Consultant who is interested in growing with us and helping develop our team for our Massage Heights - Cedar Rapids location. We pride ourselves on our positive and gratifying work environment, and encourage originality throughout the Massage Heights family.
A career with Massage Heights allows you to fulfill your passion of improving lives with every session. Grow into a meaningful and rewarding career that includes:
Competitive Hourly Rate
Commissions Paid on all Membership and Retail Sales
Monthly Commission Paid for all On Going Memberships
Paid Vacation (starting immediately)
Supplemental Insurance Offered
Flexible Schedules
Advanced tools and resources
Sustained Growth Opportunities
50% Off of All Massages and Facials
And Much More
Responsibilities
Confidently, Knowledgeably Educate Guests About Services, Products and Programs
Able to Reach Monthly Sales Goals
Promote Therapeutic Benefits of Regular Massage Therapy
Link Therapeutic Products To Your Service To Enhance the Guest's Experience at Home
Create and Maintain Positive Relationships with Team Members
Recognize and Support Team goals
Qualifications
Be Guest Service-oriented and communicate effectively with Guests
Availability to work certain nights and weekends (our busiest times)
Take the Next Step - Elevate Your Career
We are looking for the next great Massage Therapist to join our team. For immediate interview consideration, please complete this short application, and we will follow up regarding next steps.
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
Auto-ApplyReceptionist
Front desk agent job in Iowa City, IA
Job Description: We are looking for a self-starting, motivated professional to be our Full Time Receptionist. This position requires the ability to multi-task while paying attention to detail. Duties to include answering multi-line phone system and transferring calls to the appropriate department or employee. Greeting and helping customers. Office duties. General duties as assigned. We offer: Competitive Income Paid Vacation Excellent elective benefit package including Health, Vision, Dental and Supplemental Insurances. 401K Opportunity for growth within the organization. If this seems like a good fit for you then we'd love to visit! Job Type: Full-time Benefits: 401(k) 401(k) Matching Dental Insurance Disability Insurance Employee Discount Flexible Spending Account Health Insurance Life Insurance Paid Time Off Retirement Plan Vision Insurance Schedule: Monday to Friday
Job Requirement:We are seeking an individual who is reliable, great with customer skills and who can multi-task.
Service Receptionist
Front desk agent job in Hiawatha, IA
IMMEDIATE OPENING!
NO DEGREE NECESSARY!
AWARDED BEST DEALERSHIP TO WORK FOR 12 TIMES!
Dave Wright Nissan Subaru Core Values:
We Solve It
We Are All One Team
We Do What We Say
We Grow Or We Die
We Commit And Never Quit
Service Receptionist Responsibilities:
Answer service calls and schedule appointments
Provide administrative support to our service department
Prepare, review, and process warranty claims
Ensure the dealership is paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting, and following-up on each claim
Coordinate with vendors and manufacturers to ensure prompt receipt of replacement parts
Communicate with customers and service technicians to define the scope of a warranty claim resolution and to set expectations
Follow up with each claim to ensure service delivery to the customer and compensation for the dealership
Stay up to date with all factory recalls, announcements, and procedures
Service Receptionist Benefits:
Paid holidays, vacation, & sick days
Automatic 3% company contribution to 401k
Health, life, dental, and vision insurance plans
Fun and casual work place
Exciting company Christmas party
Great and committed supporting staff
Appreciation for a job well done
& More
Service Receptionist Requirements:
At least two years of experience in a similar position and knowledge of automotive parts and service preferred
Can work in a fast-paced and challenging environment handling multiple projects
Must have excellent administrative, organizational, and communication skills
Valid Driver's License
Must be willing to submit a background check prior to employment
Apply to our Service Receptionist position today!
**please check your email after submitting an application**
Auto-ApplyReceptionist Supervisor
Front desk agent job in Cedar Rapids, IA
Job Description
???? Receptionist Supervisor - Be the Face of McGrath in Cedar Rapids! ???? Full-Time | 38-40 Hours/Week | Flexible Morning or Evening Availability | Two Saturdays a Month
The McGrath Family of Dealerships is looking for a professional, organized, and people-focused Receptionist Supervisor to lead our front desk team. This role is essential to maintaining a smooth, welcoming, and efficient customer experience. If you're a natural leader, strong communicator, and thrive in a fast-paced environment, this is a great opportunity to grow your career with a company known for its positive culture and internal promotion.
What You'll Do
• Oversee day-to-day front desk operations to ensure a smooth, efficient workflow
• Protect confidentiality and model professional standards
• Communicate updates, expectations, and process changes clearly to the team
• Serve as the primary liaison between reception staff and management
• Provide coaching, feedback, and support to the receptionist team
• Promote a positive, solution-focused work environment
• Manage receptionist schedules accurately and ensure timely posting
• Complete monthly audits and follow up on opportunities for improvement
• Assist with administrative tasks such as supply management and reporting
What We're Looking For
• Strong leadership skills with the ability to mentor, coach, and support the receptionist team
• Professional communication, appearance, and behavior
• Ability to stay calm, composed, and solution-focused in high-pressure or fast-paced situations
• Strong organizational skills and attention to detail in daily front-desk operations
• Reliable, punctual, and committed to maintaining high service and performance standards
• Ability to handle sensitive information with strict confidentiality
• Proactive problem-solver who takes initiative and addresses issues before they escalate
• Comfortable giving constructive feedback and holding team members accountable
• Reliable transportation and a clean driving record
What's in It for You
• PTO starting Day 1
• Health, dental, and vision insurance
• 401(k) with company match
• Career growth - 97% of promotions come from within
• Supportive, team environment
If you're ready to join a supportive team, represent a trusted brand, and make every guest feel welcome-apply today and grow with McGrath!
Get a glimpse into what it would be like to work with us by clicking here to watch our videos! ************************************* PBAt7s&list=PLhI2Hn5NZlhNQ5dajQ6Jf5K7sn0_rdZ32
IND4
Receptionist Supervisor
Front desk agent job in Cedar Rapids, IA
📞 Receptionist Supervisor - Be the Face of McGrath in Cedar Rapids! 📍 Location: Cedar Rapids, IA🕒 Full -Time | 38-40 Hours/Week | Flexible Morning or Evening Availability | Two Saturdays a Month
The McGrath Family of Dealerships is looking for a professional, organized, and people-focused Receptionist Supervisor to lead our front desk team. This role is essential to maintaining a smooth, welcoming, and efficient customer experience. If you're a natural leader, strong communicator, and thrive in a fast-paced environment, this is a great opportunity to grow your career with a company known for its positive culture and internal promotion.
What You'll Do
• Oversee day-to-day front desk operations to ensure a smooth, efficient workflow• Protect confidentiality and model professional standards• Communicate updates, expectations, and process changes clearly to the team• Serve as the primary liaison between reception staff and management• Provide coaching, feedback, and support to the receptionist team• Promote a positive, solution-focused work environment• Manage receptionist schedules accurately and ensure timely posting• Complete monthly audits and follow up on opportunities for improvement• Assist with administrative tasks such as supply management and reporting
What We're Looking For
• Strong leadership skills with the ability to mentor, coach, and support the receptionist team• Professional communication, appearance, and behavior• Ability to stay calm, composed, and solution-focused in high-pressure or fast-paced situations• Strong organizational skills and attention to detail in daily front-desk operations• Reliable, punctual, and committed to maintaining high service and performance standards• Ability to handle sensitive information with strict confidentiality• Proactive problem-solver who takes initiative and addresses issues before they escalate• Comfortable giving constructive feedback and holding team members accountable• Reliable transportation and a clean driving record
What's in It for You
• PTO starting Day 1 • Health, dental, and vision insurance • 401(k) with company match • Career growth - 97% of promotions come from within • Supportive, team environment
If you're ready to join a supportive team, represent a trusted brand, and make every guest feel welcome- apply today and grow with McGrath!
Get a glimpse into what it would be like to work with us by clicking here to watch our videos! ************************************* PBAt7s&list=PLhI2Hn5NZlhNQ5dajQ6Jf5K7sn0_rdZ32
IND4
Auto-ApplyAdministrative Clerk
Front desk agent job in Cedar Rapids, IA
Fulfills all assigned customer account related requests in a timely manner. Examples of tasks may include:
- Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources.
- Fulfill customer document requests using approved processes and procedures.
- Ensure customer account privacy standards are maintained.
- Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures.
- Use email, electronic queue, fax and hardcopy processes as appropriate
- Perform related duties as assigned by supervisor
Qualifications
Education:
· High school diploma or equivalent experience
Type & Amount of Experience
· Ability to follow instructions and important
· Ability to learn and use new systems very important
· Strong attention to detail and organizational skills are required
· Attendance and punctuality are essential for this position
· Previous clerical experience helpful
o Good oral and written communication skills
o Demonstrated team player
Software Expertise:
· Knowledge of Microsoft Office applications (Word, Excel, Outlook) is helpful; must be able to learn - track and create reports, data entry
· Proficiency in keyboarding skills expected
Physical Requirements:
· Standard office environment including sitting while performing computer work
· Some walking to different areas of the department as duties require
· May include delivering paperwork or stack of items
Additional Information
All your information will be kept confidential according to EEO guidelines.
Guest Services Agent
Front desk agent job in Coralville, IA
Job Description
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Your day to day
•Be the warm welcome that kicks off a memorable guest experience
•Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
•Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
•Handle cash and credit transactions
•Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
•Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns
•Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
•Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed
•Take pride in your appearance and place as a brand ambassador
•Always know what events and activities are on the day's schedule
•Jump into other ad-hoc duties when your colleagues need your help
What we need from you
•Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
•Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
•Fluency in the local language - extra language skills would be great, but not essential
•Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers
•Flexibility - night, weekend and holiday shifts are all part of the job
•You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
•Experience - ideally you'll have spent at least one year in a front desk or guest service position
•Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
How do I deliver this?
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
·True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
·True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
·True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
·True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
What we offer
We'll reward all your hard work with a great salary and benefits - including uniform, great room discount and superb training.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ************************** to find out more about us.
Front Desk Clerk-Collins Rd-Cedar Rapids-Holiday Inn Express
Front desk agent job in Cedar Rapids, IA
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Holiday Inn Express Collins Rd Cedar Rapids IA.
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Responsible for greeting every guest with a smile and positive attitude.
Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 20 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
Employee discount
Flexible schedule
Parental leave
Referral program
Auto-ApplyReceptionist Supervisor
Front desk agent job in Cedar Rapids, IA
📞 Receptionist Supervisor - Be the Face of McGrath in Cedar Rapids! 🕒 Full-Time | 38-40 Hours/Week | Flexible Morning or Evening Availability | Two Saturdays a Month
The McGrath Family of Dealerships is looking for a professional, organized, and people-focused Receptionist Supervisor to lead our front desk team. This role is essential to maintaining a smooth, welcoming, and efficient customer experience. If you're a natural leader, strong communicator, and thrive in a fast-paced environment, this is a great opportunity to grow your career with a company known for its positive culture and internal promotion.
What You'll Do
• Oversee day-to-day front desk operations to ensure a smooth, efficient workflow
• Protect confidentiality and model professional standards
• Communicate updates, expectations, and process changes clearly to the team
• Serve as the primary liaison between reception staff and management
• Provide coaching, feedback, and support to the receptionist team
• Promote a positive, solution-focused work environment
• Manage receptionist schedules accurately and ensure timely posting
• Complete monthly audits and follow up on opportunities for improvement
• Assist with administrative tasks such as supply management and reporting
What We're Looking For
• Strong leadership skills with the ability to mentor, coach, and support the receptionist team
• Professional communication, appearance, and behavior
• Ability to stay calm, composed, and solution-focused in high-pressure or fast-paced situations
• Strong organizational skills and attention to detail in daily front-desk operations
• Reliable, punctual, and committed to maintaining high service and performance standards
• Ability to handle sensitive information with strict confidentiality
• Proactive problem-solver who takes initiative and addresses issues before they escalate
• Comfortable giving constructive feedback and holding team members accountable
• Reliable transportation and a clean driving record
What's in It for You
• PTO starting Day 1
• Health, dental, and vision insurance
• 401(k) with company match
• Career growth - 97% of promotions come from within
• Supportive, team environment
If you're ready to join a supportive team, represent a trusted brand, and make every guest feel welcome-apply today and grow with McGrath!
Get a glimpse into what it would be like to work with us by clicking here to watch our videos! ************************************* PBAt7s&list=PLhI2Hn5NZlhNQ5dajQ6Jf5K7sn0_rdZ32
IND4
Auto-ApplyPart Time Receptionist
Front desk agent job in Hiawatha, IA
VOTED 'BEST DEALERSHIP TO WORK FOR' 12 TIMES!
IMMEDIATE OPENING!
WE PROMOTE FROM WITHIN!
Dave Wright Nissan Subaru Core Values:
We Solve It
We Are All One Team
We Do What We Say
We Grow Or We Die
We Commit And Never Quit
Part Time Receptionist Responsibilities:
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Provide basic information to callers who have general inquires
Be friendly, professional, courteous and efficient when working with all customers and employees
Work with department managers on a daily basis
Other duties as assigned
Part Time Receptionist Requirements:
Excellent communication and organizational skills
Experience using Microsoft Office suite
Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
Must be willing to submit to a drug screen & background check
Part Time Receptionist Perks:
Summer Golf Outing
Christmas Party
Company Picnic
Monthly Impact Award Winner
Monthly National Holiday Celebrations
Part Time Receptionist Hours
Monday Evenings, 5:00pm-8:00pm
Thursday Evenings, 5:00pm-8:00pm
Saturdays, 8:00am-4:00pm
Apply for our Part Time Receptionist position today!
**Please check your email after submitting an application**
Auto-Apply