Front desk agent jobs in Jonesboro, AR

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities, and special events. Sell rooms utilizing excellent customer service skills and yield management. Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner. Complete all registration forms and computer input. Retrieve and distribute room keys. Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures. Communicate with Executive Hosts regarding hotel stays. Utilize computer to run necessary reports. Balance all transactions at the end of shift (audit out). Operate manual procedures in the event of computer failure. Other duties as assigned by management. Qualifications High school diploma or equivalent, and minimum 6 months front desk experience. Ability to utilize basic office machines and telephone. Minimum typing speed 45 WPM. 10-key experience a plus. Ability to communicate with guests and staff in English. Knowledge of hotel key system. Must be able to work flexible shifts. Able to stand for long periods of time. Detail oriented and able to multitask. Ability to add, subtract, and audit accounts. Money handling experience and ability to operate electronic draft system. Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems. Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Service Desk Agent - Tier 1 **Onsite in Oak Ridge, TN** ***U.S Citizenship Required** The Service Desk (Tier 1) Support Contractor will serve as the primary point of contact for all end-user IT issues, requests, and inquiries. This role requires strong technical troubleshooting skills, customer service excellence, and the ability to manage incidents in alignment with defined service level agreements (SLAs). The contractor will support a wide range of enterprise IT services and technologies, ensuring reliable and efficient IT operations for both on-site and remote users. This role is stationed at Oak Ridge, TN and requires full on-site. Key Responsibilities Provide comprehensive Tier 1 Service Desk support, including incident intake, call management, initial troubleshooting, resolution, or escalation as appropriate. Respond to incidents and service requests according to assigned criticality and established SLAs. Operate and maintain an approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups. Support enterprise IT services and end-user technologies, including: Operating systems (Windows, mac OS) Office productivity platforms (Microsoft 365) Cloud collaboration tools Mobile devices (iOS, Android) Common peripherals and communication services Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools. Ensure Service Desk personnel maintain foundational knowledge in hardware, software, networking, and troubleshooting methodologies aligned with industry standards (CompTIA A+, ITIL v4 Foundations, HDI). Demonstrate proficiency in modern productivity and collaboration tools (Microsoft 365), basic data analysis tools (Power BI), and awareness of emerging technologies such as AI-driven tools and self-service platforms. Contribute to and maintain a knowledge base of common issues and solutions to promote user self-service and reduce call volume. Conduct trend and root cause analysis to identify opportunities for incident reduction and service improvement. Support the generation of operational metrics and reports to support performance monitoring and continuous improvement, including incident trends, recurring issues, service request volumes, and customer satisfaction data. Provide ad hoc reports as requested. Demonstrate flexibility to support evolving technology platforms, service delivery models, and organizational needs as directed. Support a shared on-call schedule as needed Qualifications U.S Citizenship Excellent communication and customer service skills. Foundational knowledge equivalent to CompTIA A+ or similar industry-recognized certifications. Familiarity with ITIL v4 Foundations or HDI standards for IT service management. Experience with enterprise IT environments, including Windows, mac OS, Microsoft 365, VPN, and VDI. Strong troubleshooting skills across hardware, software, and networking concepts. Ability to adapt to new technologies and evolving service delivery mo

Requirements . Customer Service Experience & computer skills are required · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned. · Must have a comprehensive knowledge of all hotel departments and functions. · Must have good mathematical and computer skills. · High school education required. Relevant training and experience and additional education preferred. · CPR and first aid training preferred. · Additional language ability preferred. Benefits -401(k) matching -Medical, Dental, and Vision Insurance -Paid Time off after 90 days -Life insurance -Hotel discount program We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EOE/M/F/V/D. Salary Description $15.50/hour

Front Desk Agent at Conrad Nashville Through bold design and purposeful service, Conrad Nashville gracefully blends urban sophistication with refined elegance to create a luxury retreat within the bustle of the city. With an emphasis on top-tier service, standout amenities and thoughtfully curated partnerships, Conrad Nashville elevates the guest experience for today's sophisticated sightseer. Job Summary: Greets and registers guests, providing kind, attentive, authentic, and courteous service. Welcomes all guests to conduct arrival and departure via POS. Offers and promotes all hotel services, amenities, and upsells products to our guests, offers clear communication and the ability to actively listen with empathy. Resolves guest challenges throughout their stay in our hotel, with empowerment to exceed expectations in line with company goals, objectives, vision, and values of The Conrad Nashville. If you were hired on or before July 31, 2022, you will be eligible for an Opening Bonus as part of our opening team! Key Responsibilities: Able to offer guest suggestions for appropriate local entertainment in Nashville Follows and offers a consistent authentic delivery of Forbes Service guidelines for excellence With empowerment to resolve any guest concerns, shows empathy, offers apologies, and demonstrates good listening skills with the ability to resolve concerns in a proactive manner, or seek guidance to do so. Upholds all procedures for VIP guests, security protocol, and safety of all Must possess the ability to post and balance all levels of charges efficiently and accurately Comply with all systems and procedures trained by Front Office Manager, as Rebates, Upgrade, Cash handling Procedures & all operational POS systems & hotel technology Promotes HHonors, as to ensure benefits are promoted and enrollments achieved, following all guidelines as trained Consistently demonstrates positive body language, a clear telephone voice with the ability to show empathy, kindness, and pro-active thinking in line with Conrad Nashville service excellence Remain calm and alert especially during emergency situations and heavy hotel activity. Education and Experience: Minimum of two (2) years experience in customer service High School Diploma or GED Equilvant Knowledge of Hilton systems preferred Luxury hotel experience preferred Cash handling experience Skills & Abilities: Detail Orientated Strong Customer Service Focus Excellent verbal communication skills Basic computer and math skills Physical Requirements: Position requires walking and giving direction most of the working day. Must be able to stand and walk for 8 hours a day. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual activity. Must be able to lift up to 25 lbs. on a regular and continuing basis. All team members must maintain a neat, professional, clean, and well-groomed appearance. Benefits: · 401k after 90 days, fully vested, company match to 3% · Medical (4 plan choices) · Dental (2 Plan choices) · Vision · Employee Assistance Program (EAP) · Flexible Spending Account (FSA) · Awesome Paid Time Off policy · Hilton Discounts Worldwide · Northwood Hospitality Discounts · Free Parking

JOIN OUR TEAM! We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, communityinvolvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Front Desk Agent Location: Embassy Suites by Hilton Jonesboro Red Wolf Convention Center, Jonesboro, AR Guest Service Representative.pdf Essential Responsibilities: Warmly greet guests and assist with registration and room assignments. Handle guest inquiries about hotel services, dining, entertainment, and travel directions. Manage room availability, guest accounts, and billing. Post charges, process payments, and make change. Make reservations and handle guest requests, including safekeeping of valuables. Communicate effectively with other departments. Follow hotel credit policies and ensure accurate cash handling. Support team members and take on additional responsibilities as needed. Skills & Abilities: Strong leadership, communication, and organizational skills. Ability to multitask, prioritize, and solve problems. Proficiency with PMS and Microsoft Office. Education & Experience: High School diploma or GED preferred. Hospitality customer service experience preferred. Hours: Flexible schedule, including nights, weekends, and holidays. Physical Requirements: Standing for long periods, light lifting up to 40 pounds. Work Conditions: Indoor environment with minimal exposure to adverse conditions. O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.

Job Description Join Bryan Properties Group as a Part-Time Front Desk Agent at Hampton Inn Branson Hills and immerse yourself in a dynamic customer-focused environment in the heart of Branson, MO. This onsite role offers an exciting opportunity to be the face of hospitality, where you'll engage with guests, solve problems, and create memorable experiences. Your role is integral to delivering exceptional service in a fun and energetic atmosphere that values high performance and integrity. With a competitive pay rate of $15.00 per hour, you can enjoy a rewarding work experience while adding value to guests' stays. As a team member you'll be able to enjoy benefits such as Paid Time Off and Employee Discounts. If you're ready to take on a pivotal role in a thriving hotel environment, apply today and become part of a dedicated team that puts customers first! Your day as a Hampton Inn Branson Hills-Front Desk Agent As a new Front Desk Agent at Hampton Inn Branson Hills, you'll be at the forefront of guest interactions, providing a warm welcome and assisting with check-ins and check-outs from 3 PM to 11 PM, with varying days throughout the week. Your daily tasks will include answering guest inquiries, addressing concerns, and maintaining an organized front desk area. You will also be responsible for managing reservations, processing payments, and ensuring that guests have all necessary information for their stay. Expect to work in a fast-paced, energetic environment where no two days are the same. Collaborating with team members and showcasing your problem-solving skills will be essential as you contribute to a customer-centric experience. Embrace the excitement of meeting diverse guests and creating a positive atmosphere in this vibrant hotel setting. Requirements for this Hampton Inn Branson Hills-Front Desk Agent job To excel as a Front Desk Agent at Hampton Inn Branson Hills, you'll need a unique blend of interpersonal skills and a customer-centric mindset. Strong communication abilities are essential, as you'll be engaging with guests from various backgrounds and addressing their needs promptly. Problem-solving skills will enable you to tackle unexpected situations with ease and ensure a smooth experience for visitors. Additionally, a friendly and approachable demeanor is crucial for creating a welcoming environment. Time management skills will help you navigate busy periods efficiently, prioritizing tasks while maintaining attention to detail. Being adaptable and maintaining a positive attitude in a fast-paced setting will contribute to both your success and the overall guest experience. Finally, a genuine passion for hospitality and a willingness to learn will set you apart as a valuable team member in our high-performance culture. Our team needs you! If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Courtyard by Marriott Jonesboro, AR. is $13.00-$14.00 per hour, based on experience and qualifications. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Responsible for greeting every guest with a smile and positive attitude. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area. Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 20 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) Employee discount Flexible schedule Parental leave Referral program

Job Details BRANSON, MO Seasonal $15.00 - $20.00 HourlyDescription Division/Department: Branson Scenic Railway/Reservations Job Title: Reservations Agent Reports To: Reservations Manager Non-Exempt/Hourly Classification: Seasonal Compensation: $15 - $20 Job Summary: The Reservations Agent position serves as the initial point of contact for our guests- assisting in providing information about ticket options, departure times, train history and general trip planning to our guests. We seek individuals who are committed to the highest level of customer service, efficient at handling multiple tasks concurrently, and that excel in a fast-paced, fun environment. Essential Duties and Responsibilities: Assist customers with selecting reservations by providing them thorough explanations of departure times, trip options and special offers. Answer questions about the Branson Scenic Railway history, route and ride while offering guidance on appropriate clothing and/or supplies guests should bring when booking a trip. Work in ticket window to assist guests, sell tickets, provide will-call bookings. Process reservation requests made in person, via phone or online through the company ticket software. Assist with stocking of brochures or other marketing materials within the depot. Other duties as assigned. Qualifications Education, Skill & Experience: Strong computer skills and ability to multitask, required Experience working in reservations, call-centers, hotel or other related fields strongly preferred Commitment and proven record of providing high customer-service to varied clientele a must Ability to work in fast-paced environment, in close quarters, and among large staff Cash handling experience with a focus on accuracy, required Work Environment: Standing, sitting for 8 to 10 hours per shift Walking in and around industrial/railroad environment on uneven surfaces Occasional bending, twisting, lifting up to 25 pounds

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. We are looking for Front Desk Agents to join our team at the TownePlace Suites Franklin Cool Springs! Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Manage and direct clinic business operations and oversee all clinic incoming and outgoing transactions. Address patient and staff issues, employee schedules and daily operational concerns as they arise. Monitor staff performance and ensure that patient needs are being satisfied. Job Responsibilities Job Responsibilities • Provide administrative supervision and support for clinic business office staff. Listen to and solve employee problems. • Coordinate information from administration to clinic staff. • Prepare and submit reports for business office as required. Insure that all patient deductibles and co-pays are collected. Handle daily bank deposits and reconciliation and sign-off on invoices and clinic expenditures. • Interview, hire and terminate staff. Review and submit payroll for processing. • Order office supplies and equipment. • Greet and check-in patients, verify patient information, insurance documents and referrals. • Address patient insurance and billing needs and questions as they arise in a professional and courteous manner. • Enter data into patient management system database as needed. • Provide back-up support for other office positions; re: check out, referrals, data entry, etc. • Complete forms for clinic on an as needed basis. • Perform any other related duties as required or assigned. Specifications Preferred/Desired 5 years Office Experience Education Minimum Required High School Diploma Special Skills Minimum Required Computer literacy. Licensure Minimum Required BLS certification within 14 days of hire date

Hiring - Reservationist $500 Sign-On Bonus after 45 days of employment Hiring Immediately Up to $22 per hour Why The Twelve Thirty Club? Restaurant Discounts Employee Assistance Program - Concentrating on Mental Health & Wellness Benefits available at 25 hours per week Medical Insurance (HSA Available) Dental & Vision Insurance Short Term & Long Term Disability Insurance Life, Accident Protection & Critical Illness Insurance Pet Insurance Domestic Partner Benefits Who we are: Our employees are at the heart of everything we do. From exuding hospitality as soon as a guest enters the front door of our elevated Honky Tonk, creating one-of-a-kind dining experiences at our dapper-as-hell Supper Club, or keeping the energy pulsating at our Rooftop Bar, our team is the reason our guests continue to come back. When you join the Twelve Thirty Club, you are not only embarking on a limitless restaurant career, you are becoming part of a group that encourages creativity and passion. The Twelve Thirty Club is part of Author & Edit, a creation of restaurant innovator Sam Fox, who has developed a growing lineup of unique concepts found across the United States. The properties are authored with an extraordinary vision and meticulously edited to create offerings that are not only seen but felt. Each Author & Edit property is an original; created through a global lens and connected to the diverse communities, cities, and neighborhoods in which they reside, and trust us - you want to be a part of it. What you'll do: Book reservations for venue. Deal efficiently and politely with all telephone, email, internet and in person inquiries. Ensure that all reservations are recorded following established procedures with full and clear information and that they are input accurately and promptly onto the system. Exhibit an excellent service attitude and be willing to go out of your way to accommodate our guests. Maintain accurate records to ensure maximum covers are reached when possible. Communicate anticipated business demands daily to management (Daily Reporting, local events, and convention updates) Work closely with our events team to ensure ideal bookings and availability. Be flexible and able to adjust to the changing needs of the restaurants and guests. Assist in training new reservationists. Maintain a high level of professionalism. Be considerate and willing to help fellow teammates. Tolerate pressure and work calmly and efficiently during busy times. Handle all guest situations with care and critical thinking. Always maintain professional phone etiquette. Reservation management on SevenRooms. The Twelve Thirty Club is an Equal Opportunity Employer. Proof of eligibility to work in the United States is required.

Job Details Contour Airlines - Home Based - Smyrna, TN Full Time High School $16.50 - $21.50 Hourly Negligible Any Customer ServiceDescription Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals. Full-Time Employee Benefits & Compensation Overview As a part-time employee of Contour Airlines, you are eligible for the following benefits and programs: Insurance Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date) 401(k) Savings Plan Eligibility begins the first day of the month following your hire date. The Company offers a matching contribution up to 6% of your eligible compensation. Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding. Paid Sick Leave Accrual of up to 56 hours of paid sick leave per year. Unused sick leave rolls over annually until your sick bank reaches 480 hours. Vested Vacation Hours Eligible to receive vacation hours on January 1st following your hire date. These hours will be vested and available for use in accordance with Company policies. Non-Revenue/Space Available (NRSA) Travel Privileges NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service. Leaves of Absence Eligible for various types of leave, including: Medical Leave Non-Medical Family Care Leave Maternity and Paternity Leave Personal Leave Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding. Compensation Details The starting hourly rate for this position is between $16.50 and $21.50 based on your prior work history. Based on your performance, you are eligible to receive a step increase of $1.00 each year on pay anniversary date until you reach $21.50. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year. When you work on a Contour Airlines observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour Airlines' observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment. When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate. Equal Employment Opportunity Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Accommodations Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************. Join Our Growing Team Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success. Summary of Essential Duties The Reservations Agent is responsible for providing exceptional customer service by assisting passengers with flight reservations, itinerary changes, fare inquiries, and general travel-related questions. This position requires accuracy, professionalism, and adherence to company policies and FAA/DOT regulations. Key Responsibilities Handling incoming bookings and service inquiries for airline reservations using Company resources to provide complete and accurate air itineraries. Book applicable air itinerary to ensure accurate flight arrivals/departures as well as costing requirements within one hour of receipt of request. Responsible for assisting customers with travel needs such as answering inquiries, ticketing, checking-in passengers, and boarding flights in a fast-paced environment. Read, understand, and apply contract bulk rules and restrictions including bulk fares, codeshares, routing requirements, ticketing deadlines, changes, and cancellations. All agents will be called to solve customer-related issues and requests; to hold their composure during all situations with customers. Be capable of problem-solving situations with customers self-sufficiently. Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. Show dedication and commitment to always handling telephone calls and passengers whilst carefully following all Contour procedures and regulations to achieve the highest possible quality of reservations and ticketing service. Process miscellaneous requests including seat assignments, SSRs, and email confirmation requests. Process airline schedule changes and inform internal and external customers of changes. Process queues with efficiency and accuracy according to department protocol. Courteously communicate with external customers to advise of applicable air itinerary changes resulting from an airline-initiated flight change. Work within team to achieve performance standards for all brands and air department duties. Provide assistance over the phone for in-house reservation agents and managers. Responsible for assisting Contours employees with all travel needs. i.e., airline, hotel, and car rental accommodations for Charter trips and/or positioning for training. Ability to keep open communication with other team members. Work directly with management on problem solving. Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing on daily basis. Maintain the integrity of the company and our airline partners. Be available to work any shift during business hours including rotating weekends if necessary. Perform other job-related duties as assigned by management Qualifications Be at least 18 years of age Prior customer service experience preferred but not required. Be authorized to work in the United States and able to travel in and out of the United States. Must have a valid driver's license and good driving record. Must understand, read, and write English. Ability to read, write, speak, and understand Spanish a plus but not required. Basic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word. Must also have a basic understanding of similar soft wares Able to type 30 words per minute. Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset. Possess strong leadership and organizational skills. Must have well-developed people skills and ability to work with a variety of personalities. Able to coordinate multiple priorities and meet deadlines. Able to handle interruptions and a fast-paced environment. Maintain strong attention to detail. Be self-motivated and able to motivate others. Ability to work independently and as part of a team. Excellent communication skills both written and verbal delivered with tact and professionalism Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks. To support the operations, a Reservations Agent must be willing to work nights (including overnight shifts between the hours of 9:00PM to 6:00AM), weekends, holidays, as well as a varying schedule. Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations. Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.

Job Description Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 10-15 hours / week Travel costs will be compensated We will provide training and all the tools needed to make this easy. Job Duties: Scanning and Stocking Shelves Performing VMI (vendor managed inventory) This includes: Driving to customer's sites within one hour. (mileage paid) Stocking bins with fasteners and fittings Scanning items that need to be replenished Revisiting the following week to stock the items that have been delivered Requirements: Honest Dependable Good attitude & friendly Have reliable transportation Must have a cell phone with the ability to send email (data plan) Powered by JazzHR MiNli20ItO

About Us Southern Electric Corporation a Quanta Services, Inc. (NYSE:PWR) company, is an electrical utility contractor specializing in the construction of high-voltage transmission lines, underground, and distribution lines as well as providing emergency restoration services. A proven leader in the industry since 1985, SEC has earned a reputation of providing superior work with a strong focus on customer satisfaction and safety. We currently manage over 100 crews and nearly 2,000 pieces of late model equipment. Customers include investor-owned utilities, electric cooperatives, and municipalities throughout our work footprint. Our team is our family. We are 100% committed to the safety of our team members and providing industry leading training. We believe we can be the last job you ever want to apply for. Call us family! Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.

Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. Proactive with the ability to handle various tasks and adjust to changing situations. Veterans and military spouses are encouraged to apply. What You'll Do: Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from the guest. Sell rooms in accordance with Front Desk sales strategies. Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. Monitor, communicate, and respond to guest feedback to enhance service quality. Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. Handle emergencies with professionalism while ensuring the safety and security of guests and staff. Perform additional duties as assigned. Your Qualifications Includes: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evenings, holidays as necessary/required.

Branson, MO Travel Reservationist and Administrator Full Job Description Purpose of Position: Assist the Operations Manager in overseeing Guest Services and customer reservations. This position includes answering phone calls, assisting customers, selling tickets, data entering vacation details, reserving shows, hotels and other vacation items. Customer service is our #1 priority - experience the difference working with an A+ rated and BBB Accredited company that began in 1982. Enjoy an extremely experienced leadership team that provides freedom and flexibility to anyone willing to work hard and excel in all aspects of the position. This position offers an hourly wage with aggressive commissions and has potential for salary and incentives. Full benefits available after 60 days - including Major Medical, Dental, Vision, Life, Matching 401k (12 months), special considerations at local attractions, shows and activities. Job Summary for Branson Travel Reservationist and Administrator position: The Quick Job Pitch - This position requires a strong knowledge of Branson, Shows, Atttractions, Things to Do and general sales and booking concepts, as they related to Branson, Missouri. We work hard and thus multi-tasking and ability to be versatile as it relates to Branson vacation booking, timeshare & travel club booking, as well as general understanding of the Branson travel industry. Sky is the limit on the position. Duties & Responsibilities Responsible for assisting the Director of Operations by providing cooperative leadership and managing processes to ensure and maintain all company expectations are met regarding quality, service, profit, and teamwork. Assist in promoting, developing and maintaining a work environment that provides an exceptional Guest service experience for both team members and Guests. Assist with operating Reservations and admin with organization and commitment to excellence. Assists in ensuring all updates and policies are consistently communicated and followed. Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers. Develops strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions. Develops customer profiles and maintains an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenues. Assists in ensuring that customers are 100% satisfied with their vacation experience. Experience, Skills, and Education Requires a knowledge of business leadership etiquette, principles and practices. Requires the ability to speak English and communicate clearly and effectively, both orally and in writing. Effective communication includes the ability to handle team member and guests' issues with finesse and professionalism. Requires ability to relate and interact with people in a warm, friendly and professional manner. Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail. Requires the ability to handle multiple tasks simultaneously and efficiently. Ability to work on at least 1 weekend day Ability to be "on-call". A Desire and Drive to succeed and win the day. Apply in person at the following location: Discover Branson Visitor's Center 1105 W. 76 Country Blvd Branson, MO 65616 Job Posted by ApplicantPro

The Guest Service Agent oversees the front desk operations of the hotel, ensuring the highest level of customer service satisfaction to all patrons and guests of the Casino and Hotel while maximizing room revenue and occupancy. All functions will be performed within the guidelines of the Saracen Casino Resort policies and procedures, Internal Control Standards and objectives. Essential Functions And Responsibilities Greet, register, and assign rooms to guests of hotel. Compute bills, collect payments, and make change for guests. Issue room keys and escort instructions to bell captains. Verify customers' credit, and establish how the customer will pay for the accommodation. Review accounts and charges with guests during the check out process. Keep records of room availability and guests' accounts, manually or using computers. Contact housekeeping or maintenance staff when guests report problems. Perform simple bookkeeping activities, such as balancing cash accounts. Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers. Answer inquiries pertaining to hotel services, registration of guest. Record guest comments or complaints, referring customers to managers as necessary. Maintains a professional work environment with supervisors and other staff. Inform supervisor as necessary. Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. Attend all necessary training meetings. Assist in other projects, as directed. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule. Outstanding example of and a credit to Saracen Casino Resort. Agents are to call in 24 hours in advance if they are ill. QUALIFICATIONS/REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. Must be a minimum of 21 years of age or older upon employment. High school diploma or its equivalency required. Previous customer service experience preferred. Previous LMS experience preferred. Must possess excellent communication skills. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Ability to write routine correspondence and to speak effectively to the public, other staff and customers. Must have the ability to deal effectively and interact well with the customers and other staff. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Work nights, weekends and holidays as required. Must be able to be approved for and maintain a valid gaming license. Employment is contingent upon a favorable outcome of a background investigation and drug screening. PHYSICAL, MENTAL AND ENVIRONMENT DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. Must be capable of operating office equipment including, but not limited to, PC and hotel systems software. Requires repetitive motion of hands and wrists. Light lifting. Must be able to stand and walk for long periods. Adequate manual dexterity to operate office equipment. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Saracen Casino Resort is an equal opportunity employer.

Maintains an inventory of vacancies, reservations and room assignments. • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. • Knows room locations, types of rooms available, and room rates. • Registers arriving guests and assigns rooms. • Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. • Coordinates guest room maintenance work with the engineering and maintenance division. • Uses persuasive selling techniques to sell rooms and to promote other services of the hotel. • Knows daily activities and meetings taking place in the hotel. • Reports any unusual occurrences or requests to the manager or assistant manager. • Manages and resolves all guest complaints in a professional and courteous manner. • Processes guest check-outs and handles monetary transactions. • Maintains customers' privacy. • Maintains a high level of professional appearance and demeanor. • Performs other duties as assigned.

Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #18890 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.