OBJECTIVE OF THE POSITION: FrontDesk Attendants maintain and promote excellence in hospitality and customer service at all times; welcoming and serving guests in a courteous, efficient and friendly manner.
JOB SUMMARY: FrontDesk Attendants will provide superior guest satisfaction while attending to guest needs such as check-in/check-outs, reservations, and answering guest questions and needs. The candidate will work easily in a fast-paced environment while maintaining an optimistic, energetic attitude to make a difference in each guest's day.
ESSENTIAL FUNCTIONS:
Greet customers as you see them, speak politely, and assist customers.
Implements training of company or franchise policies and procedures and operational goals and objectives.
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
Input and retrieve information from the computer including but not limited to: confirmation of guest information, room rate, selection of rooms, coding electronic keys, and invoicing and billing of room rates and additional charges, processing debit and credit cards, accepting and recording various forms of payment.
May count cash drawers, determine inventory levels, maintain department equipment and supplies and make recommendations or requests and communicate concerns to department supervisor.
Oversees cleanliness and organization of work area.
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
Maintain a safe facility and use safety first practices to remain accident-free.
Other duties as assigned by your manager.
Qualifications
Previous Hotel Experience
Opera/PMS
Customer Service
$22k-27k yearly est. 6d ago
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Rv Front Desk Agent
Permian Lodging Operating Partners
Front desk agent job in Ore City, TX
Attend to guests' needs, including, but not limited to, registration, checkout and cashiering.
ESSENTIAL FUNCTIONS
Greet and welcome guests upon arrival. Explain rates and availability to prospective customers both in person and via telephone. Actively participate in the sales process to increase park occupancy. Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests' accounts both at the time of registration, monthly and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Give a copy of and explain RV Park's rules and policies. Issue keys to Corporate RV to guests. Give new guests a tour of park facilities. Assist all guests with any maintenance requests.
Requirements
QUALIFICATION STANDARDS
Education
High school or equivalent education required.
Experience
One to two years in a public contact position.
$23k-29k yearly est. 60d+ ago
Front Desk
Corporate Hospitality Service
Front desk agent job in Ore City, TX
FRONTDESK ADMIN
Reports To: Director of Office Administration
Job Type: Full Time
Hours Per Week: +40 hours
GENERAL DESCRIPTION
A FrontDesk Admin maintains incoming calls and emails to ensure clients requests are completed in a quick and efficient manner. As well as assisting with the overall cleanliness and organization of the office.
RESPONSIBILITIES AND DUTIES
Screen incoming calls to verify if the call is for frontdesk or another department
Take in information from calls and translate it accurately into a que or transfer accordingly
Communicate with all departments to ensure calls are routed to the correct person
Maintain cleanliness of the breakroom
Ensure snacks and office supplies are stocked
Maintain reservations email and put in ques accordingly
SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Proven working experience in relevant field
Ability to work independently and remain motivated
Helpful with customer service orientation
Prioritization and time management skills
Professionalism along with speed and attention to detail
Efficient in a fast-paced environment
Excellent communication skills
Strong multi-tasking skills
COMPENSATION AND BENEFITS (AFTER 90 DAYS)
Dental Insurance
Health insurance
Vision insurance
$23k-29k yearly est. 12d ago
Front Desk Team Member
Planet Fitness-Dmalf 4.1
Front desk agent job in Kilgore, TX
Job DescriptionBenefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Requirements > Must be 18 y/o and over >Open availability > Be able to maintain a positive uplifting attitude
>reliable transportation
>ability to lift 50lbs
Duties
>Put customer satisfaction at the very top of the priority list
>Build trusted relationships with long-term members who keep coming back.
> Responding to difficult situations
>Helping facilitate a clean and sanitized gym environment
>Motivating others
While employed with us you will learn an array of skill sets including but not limited to
>Data entry
>Sales
>Problem solving
> Time management
> Learning to work both independently and with a team
$19k-25k yearly est. 25d ago
Front Desk Clerk - Hilton Garden Inn Tyler, TX
Hilton Garden Inn Tyler, Tx 4.5
Front desk agent job in Tyler, TX
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Hilton Garden Inn Tyler, TX
Hourly rate ranges from $12.00 to $14.00, based on experience.
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Responsible for greeting every guest with a smile and positive attitude.
Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 20 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
Employee discount
Flexible schedule
Parental leave
Referral program
$12-14 hourly 23d ago
Front Desk Associate
Club4 Fitness
Front desk agent job in Longview, TX
Reports to: General Manager FrontDesk:
The FrontDesk Associate will be responsible for superior customer service to current
CLUB4
Fitness members as well as prospects seeking to join.
Responsibilities of FrontDesk Associate
1. Greet members, prospective members, and guests, providing exceptional customer service.
2. Handle all frontdesk related activities including:
3. Answer phones in a friendly manner and assist callers with a variety of questions.
4. Check members into the PEAK/ABC IGNITE purchasing system.
5. Assist with the new membership signing-up process.
6. Take prospective members on tours of the Club facility.
7. Update member account information, as needed.
8. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed.
9. Assist in maintaining the neatness and cleanliness of the Club.
10. Complete daily Club cleaning assignments.
Qualifications
Qualifications/Requirements
1. Customer service background preferred.
2. Basic computer proficiency.
3. A passion for fitness and health.
4. Upbeat and positive attitude!
5. Punctuality and reliability is an absolute must!
6. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
7. Strong listener with the ability to empathize with Club members and problem-solve in partnership with Club management personnel.
8. Demonstrate diplomacy and professionalism in all interactions while using appropriate behavior and language.
9. High School diploma/GED equivalent required.
10. CPR / AED certification preferred.
11. Must be 18 years of age or older.
Physical Demands
1. Continual standing and walking during shift.
2. Continual talking in person or on the phone during shift.
3. Close reading work while working on computer equipment as well as some repetitive motions while typing and involved in cleaning activities.
4. Must be able to occasionally lift up to 50 lbs.
5. Regular exposure to certain chemicals related to cleaning products.
$20k-27k yearly est. 17d ago
Guest Service Agent
HHM Hotels 4.5
Front desk agent job in Tyler, TX
Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path FrontDesk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager
Your Focus
* Immediately greet guests and offer to assist with their needs.
* Register and assign guests to hotel rooms.
* Establish methods of payment and verify credit.
* Make and confirm reservations.
* Compute bills, collect payments, and make change for guests.
* Transmit and receive messages, using telephones or the PMS system.
* Respond to guest requests in a timely manner.
* Receive and resolve guest complaints, elevating to supervisor if necessary.
* Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
* Perform bookkeeping activities, such as balancing accounts and conducting audits.
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
* Ensure overall guest satisfaction.
* Perform other duties as requested by management.
Your Background and Skill
* High School diploma or equivalent preferred.
* Previous customer service experience or equivalent training required.
* Knowledge of PMS systems preferred.
HHM Hotels Benefits and Perks
* Competitive wages for full time and part time opportunities
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Daily Pay
* Free Basic Life Insurance
* 24/7 access to TELUS Health, a confidential work-life resource.
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Referral Bonus Program
Work Environment and Context
* Work schedule varies and may include working on holidays, weekends and alternate shifts.
* Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
$23k-27k yearly est. Auto-Apply 23d ago
Front Desk Lead
Heaton Eye Associates
Front desk agent job in Longview, TX
Job Description
About the Practice:
The physicians of Heaton Eye Associates have been serving East Texas' vision needs for over 40 years. We offer state-of-the-art technology with special services ranging from primary eye care to world-class laser surgery. Our physicians were the first to offer LASIK laser vision correction in East Texas and have performed tens of thousands of procedures since its inception. Heaton Eye offers a wide range of premium lenses including Symfony Extended Depth of Focus lenses, PanOptix lenses, and Vivity lenses to offer freedom from glasses and contacts after cataract surgery. Our surgeons were the first in East Texas to offer the RxSight Light Adjustable Lens, the only lens implant that allows patients to preview and adjust their vision after cataract surgery. We are the first and only practice in the area offering EVO ICL, another exciting option offering patients freedom from contacts and glasses. Additionally, we have the only fellowship-trained Pediatric Specialist as well as the only Oculoplastic Surgeon offering cosmetic, medical, and reconstructive surgery as well as state-of-the-art aesthetic services in the area. The extensive care and energy Heaton Eye Associates puts into maintaining our leadership position on information and technology in the rapidly evolving science of ophthalmology reflects our commitment to our patients.
About the Area:
Our East Texas locations in Tyler, Longview and Athens offer year-round activities the entire family can enjoy. In Longview, you can experience Texas' rich history and culture. Tyler is surrounded by 25 prime sporting lakes, offering wonderful opportunities for fishing and boating. In the spring, Tyler residents enjoy the colorful spring flowers. Athens, whose tagline is Hamburgers-Heritage-Texas, has the charm of a small, southern town while still retaining many qualities of a larger city and is home to the East Texas Arboretum and Botanical Society.
Job Summary:
Oversee the frontdesk operations include, but not limited to all phases of staffing, handling patient concerns, streamlining processes and procedures to increase efficiency, cash handling, and ensure efficient check-in/out flow.
Experience:
Minimum of 5 years of medical office experience dealing with third party and government payers
Firm understanding of insurance
Minimum of 3 years supervisor experience
At least 3 years in leadership capacity in any related field preferred
Education:
High School diploma or equivalent
Must complete CPSS Home Study after 1 year
2-year associate degree in medical office management or equivalent experience
Duties and Responsibilities:
Supervise frontdesk personnel: Interview, hire, evaluate, discipline, scheduling shifts, coordinate/approve PTO, and coordinate training of new frontdesk staff
Ensure all aspects of FrontDesk Receptionist jobs are performed
Monitor frequently by checking scheduling, reviewing tasks, audit charts/demographics/insurance cards and benefits; review schedule for issues/errors
Insurance and Benefits: Makes sure all insurance for patient visits are obtained prior to check in, ensuring any referrals/authorizations necessary are on file, audit charts to make sure copies of insurance cards are scanned and filed
Customer Service: Address patient concerns in a timely manner, complete patient concern forms, when necessary, work with Lead Tech to resolve any clerical issues.
Miscellaneous office administration duties: Scan checks and make deposits daily, make sure you have a backup: audit frontdesk batch posting, make sure there are not large amounts of cash in drop safe, make deposits timely
All other duties as assigned
Qualifications and Skills:
NextGen Practice Management Software
General knowledge of practice management software
Positive attitude
Dependable
Multi-task orientated
Good communication skills
Able to handle patient complaints in customer service fashion
Benefits:
Affordable Health and Dental
Vision Care
Life Insurance
PTO
401K
$20k-30k yearly est. 15d ago
Receptionist
Alwahban Management
Front desk agent job in Longview, TX
Summary: To act as receptionist and telephone operator by relaying incoming customers and calls to the appropriate person by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
Answers multi-line telephone system, takes accurate messages and relays telephone calls in an efficient manner.
Greets, screens and directs incoming customers and vendors in a professional manner.
Operates standard office equipment including:
photocopy machine
facsimile machine
computer and printer
typewriter
multi-line telephone system
Collects money and credit cards for payment of goods and services from customers and places in cash drawer.
Prepares/Creates contracts and motor vehicle paperwork for sales personnel and/or managers on computer daily.
Types and files various correspondences and other documentation as required.
Maintains a professional office environment and promotes a positive image for the company.
Monitors facsimile machine, direct incoming documents to appropriate individuals and sends documents via facsimile as requested.
Performs other related duties as assigned.
12. Experience in the automotive field preferred
Skills:
Interpersonal Skills
Oral Communication Skills
Written Communication Skills
Reading Skills
Computer Literacy
Keyboard Skills
Telephone Etiquette
Customer Relations
Customer Service
Diplomacy
Professionalism
Filing
Math Aptitude
Organization
Time Management
Quickbooks Proficient preferred
$23k-30k yearly est. 60d+ ago
Front Desk Clerk - Hilton Garden Inn Tyler, TX
Hotel Equities 4.5
Front desk agent job in Tyler, TX
Hotel
Equities,
a
multi-award-winning
hotel
development
and
hospitality
management
company,
is
currently
searching
for
a
remarkable
Hilton
Garden
Inn
Tyler,
TX
$27k-32k yearly est. Auto-Apply 23d ago
Receptionist
Chapel Hill Independent School District (Tx 3.4
Front desk agent job in Tyler, TX
Job Posting ID: 355Location(s): Junior HighEmployment Type: Full TimeJob Type: Hourly - AnnualizedPosted Date: 12/09/2025Deadline: Until FilledPay: $12.62 - $15.15Hours per Day: 8:00:00 Receptionist Primary Purpose: Promote a positive image for the campus by providing friendly, professional communication between visitors/callers and campus; translating for non-English speaking callers and visitors; supporting safety and security of the campus; and to support the efficient operations of the campus; and providing clerical and translation services to the campus as needed.
Qualifications:
* Two years experience as Educational Secretary I
* 15 hours college credit with some business orientation preferred
Education/Certification:
* High School Diploma or GED
Special Knowledge/Skills:
* Ability to read and write
* Ability to perform basic arithmetic
* Ability to communicate effectively (verbal and written)
* Keyboarding and computer proficiency
* Computational, organizational, and communication skills
* Ability to work with constant interruption
* Bilingual skills preferred, but not mandatory
* Functional knowledge of Microsoft Office
Major Responsibilities and Duties:
* Accept and direct all incoming phone and intercom calls, take reliable messages and route to appropriate staff and students
* Greet the public in a friendly, positive, professional manner
* Provide translating as needed
* Assist public, staff, and students as needed
* Maintain visitor logs
* Maintain a professional atmosphere within the campus
* Obtain identification of visitors and verify according to district/campus policy
* Issue visitor passes, verify appointments and direct visitors to the proper destination
* Supervise student aides who receive, sort and distribute mail and other documents to campus staff
* Assist with preparation of materials for mailing, including preparing labels, stuffing envelopes, etc.
* Operate general office equipment needed to perform duties
* Demonstrate teamwork in daily activities
* Prepare substitute sign in documents and set up campus substitute folders
* Assist in orienting substitutes to the campus procedures
* Assist Attendance/PEIMS Clerk with duties as needed
* Maintain and disperse general office supplies for teacher use
* Be proficient in use of campus software needed to perform duties
* Be knowledgeable of campus policies and Student Code of Conduct
* Be prompt, timely and thorough in completing assignments and daily tasks
* Comply with directions and instructions from the supervisor to perform other tasks and assume responsibilities assigned
* Follow expectations and directives in Campus and District Employee Handbooks
* Provide complete and accurate information in the conduct of campus business
* Participate in staff development training programs to improve job performance
* Participate in meetings and special events as assigned
* Demonstrate behavior that is professional, ethical, and responsible
* Comply with district policies, as well as state and federal laws and regulations
* Adhere to the district's safety policies and procedures
* Maintain confidentiality in the conduct of district business
* Must be able to perform the essential functions of interacting with students and/or district employees in the specific work site assigned
* Demonstrate regular and prompt attendance
* Other duties as assigned
Attachments
Receptionist-CampusDownload Attachment
$12.6-15.2 hourly 51d ago
Receptionist - Experience Required
Atwork 3.8
Front desk agent job in Tyler, TX
We are seeking a polished and dependable Experienced Receptionist to serve as the first point of contact for our organization. This role is responsible for managing frontdesk operations, greeting and assisting visitors, answering and directing incoming calls, scheduling appointments, and supporting daily administrative functions.
Tyler, TX
Monday - Friday / 8am - 5pm
Pay - $15/hr - $16/hr (weekly pay)
Responsibilities:
- Greet visitors and clients in a courteous and professional manner
- Answer, screen, and route incoming calls accurately
- Schedule and coordinate appointments and meetings
- Maintain accurate records, files, and frontdesk documentation
- Handle confidential information with discretion
- Provide general administrative support to staff as needed
- Ensure the reception area remains clean, organized, and welcoming
Qualifications:
- Previous experience in a receptionist or frontdesk role
- Strong verbal and written communication skills
- Proficiency with phone systems, scheduling software, and basic office technology
- Excellent time management and multitasking abilities
- Professional appearance and customer-focused mindset
Apply Today! - Resume Required
Kyleigh, AWG ************
$15 hourly 30d ago
Receptionist
Hand & Stone-8926 S Broadway Ave-Tyler, Tx
Front desk agent job in Tyler, TX
Job DescriptionBenefits:
Competitive salary
Employee discounts
Signing bonus
Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:
Provide excellent customer service to members/guests
Welcome and greet members/guests upon arrival
Answer phones, book appointments, sell memberships, gift cards and upgrades
Follow proper filing procedures/file maintenance
Promote health/wellness benefits of massage therapy
Maintain a professional and clean work environment & appearance
Positive, energetic attitude
Team player
Perform various other duties as assigned
Whats in it for you?
Hourly wage plus commissions and bonuses
Flexible schedules
Professional and safe work environment
Employee discounts
Employee rewards program/employee referral bonus
Contests
Job Requirements:
Excellent personal appearance, good verbal and written communication skills.
Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
$23k-30k yearly est. 10d ago
Receptionist
Weisingerorporated
Front desk agent job in Tyler, TX
We are looking for a receptionist to manage our frontdesk on a daily basis and to perform a variety of administrative and clerical tasks. As a receptionist, you will be the first point of contact for our company. Our receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a receptionist's duties and responsibilities are to ensure the frontdesk welcomes guests positively and executes all administrative tasks to the highest quality standards.
Qualifications
Responsibilities
Greet and welcome guests as soon as they arrive at the office.
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls.
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email.
Receive, sort and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock.
Update calendars and schedule meetings.
Keep updated records of office expenses and costs.
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
Skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks.
Customer service attitude
High school degree
Experience:
Frontdesk: 1 year (Preferred)
Customer service: 1 year (Preferred)
Bilingual Preferred
$23k-30k yearly est. 17d ago
Receptionist, Elementary
Education Service Center Region 7 4.1
Front desk agent job in Marshall, TX
, you will need to go to www. marshallisd. com and fill out an application on the districts career page. Region 7 does not link applications from the Region 7 career page to Marshall ISD application system.
Once you complete your application at Marshall ISD it will be submitted to the Director or Principal in charge of the campus for the position you are applying for.
Thank you for your time.
$26k-31k yearly est. 50d ago
Receptionist, Elementary
Marshall Independent School District 3.6
Front desk agent job in Marshall, TX
In order to apply for a Marshall ISD position, you will need to go to ******************* and fill out an application on the districts career page. Region 7 does not link applications from the Region 7 career page to Marshall ISD application system. Once you complete your application at Marshall ISD it will be submitted to the Director or Principal in charge of the campus for the position you are applying for. Thank you for your time.
$23k-27k yearly est. 47d ago
Guest Service Agent
Property Management 3.9
Front desk agent job in Lindale, TX
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
$26k-32k yearly est. 20d ago
Front Desk Clerk - Hilton Garden Inn Tyler, TX
Hotel Equities 4.5
Front desk agent job in Tyler, TX
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Hilton Garden Inn Tyler, TX
Hourly rate ranges from $12.00 to $14.00, based on experience.
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Responsible for greeting every guest with a smile and positive attitude.
Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 20 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
Employee discount
Flexible schedule
Parental leave
Referral program
$12-14 hourly Auto-Apply 21d ago
Receptionist
Alwahban Management
Front desk agent job in Tyler, TX
Summary: To act as receptionist and telephone operator by relaying incoming customers and calls to the appropriate person by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
Answers multi-line telephone system, takes accurate messages and relays telephone calls in an efficient manner.
Greets, screens and directs incoming customers and vendors in a professional manner.
Operates standard office equipment including:
photocopy machine
facsimile machine
computer and printer
typewriter
multi-line telephone system
Collects money and credit cards for payment of goods and services from customers and places in cash drawer.
Prepares/Creates contracts and motor vehicle paperwork for sales personnel and/or managers on computer daily.
Types and files various correspondences and other documentation as required.
Maintains a professional office environment and promotes a positive image for the company.
Monitors facsimile machine, direct incoming documents to appropriate individuals and sends documents via facsimile as requested.
Performs other related duties as assigned.
12. Experience in the automotive field preferred
Skills:
Interpersonal Skills
Oral Communication Skills
Written Communication Skills
Reading Skills
Computer Literacy
Keyboard Skills
Telephone Etiquette
Customer Relations
Customer Service
Diplomacy
Professionalism
Filing
Math Aptitude
Organization
Time Management
Quickbooks Proficient preferred
$23k-30k yearly est. 60d+ ago
Front Desk Receptionist
Atwork 3.8
Front desk agent job in Tyler, TX
Join our team! We are currently seeking to hire a FrontDesk Receptionist for a facility located in Tyler, TX! Monday - Friday 9am-5pm $15-$16 DOE This position is not entry level and requires at least 6 months of recent related experience for consideration
Key Responsibilities:
Greet, welcome and direct visitors, clients and staff.
Answer, screen, and forward incoming phone calls, take messages, handle general inquires in person, over the phone, and via email.
Manage mail and deliveries, schedule meeting and appointments, and maintain office supplies.
Maintain the cleanliness of the reception area and organized.
Perform general clerical tasks such as filling, scanning, and data entry.
Qualifications:
Must have previous experience with Excel, Work, Outlook and customer service.
Must be able to pass a nationwide background check and drug screening test
Submit an application today
How much does a front desk agent earn in Longview, TX?
The average front desk agent in Longview, TX earns between $21,000 and $31,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.