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Front desk agent jobs in Olean, NY

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Front Desk Agent
Receptionist
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  • HOTEL FRONT DESK AGENT - Microtel Springville

    Indus Group 4.0company rating

    Front desk agent job in Springville, NY

    Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Computer Skills To perform this job successfully, an individual should have basic computer knowledge, i.e. Internet Navigation; Microsoft Excel software and Microsoft Word software. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization. Ability to communicate with others in a clear and professional manner. Certificates, Licenses, Registrations Maintain a valid New York State Drivers License with no major violations (select service properties only). Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Ascend, descend, work at heights, traverse Move about or to, position self Detect, operate, adjust, attach, position, set up, handle, tend to, activate, apply, use, modify, input, write, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $16.00 - $18.00 / Hourly
    $16-18 hourly 39d ago
  • Receptionist

    Bryant & Stratton College 3.7company rating

    Front desk agent job in Orchard Park, NY

    Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families. Apply now to join our team of student-focused associates! Job Summary: 1. Leads the customer service activities at the point of first contact. (i.e., provide timely, courteous, and proficient service to both internal and external customers) 2. Answers all incoming calls and directs inquires at the reception desk in a professional manner to the appropriate associate or department. 3. Offers assistance and directions to all visitors at the Campus, and takes accurate messages as needed. 4. Inputs and updates all leads and data in the CRM system in an accurate/timely basis (i.e., appointments, phone comments, and interview comments). 5. Processes correspondence for Admissions department as needed. 6. Assists Admission Office Assistant as needed. 7. Performs all other assigned duties by the Directors of Admissions. Salary: $33,000- $36,000 ($15.86 - $17.30 per hour) This position is eligible for overtime. Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate's actual base pay for this role will take into account a wide range of non-discriminatory factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. At Bryant & Stratton College, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Information about the total compensation package for this position will be provided during the interview process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.
    $33k-36k yearly 60d+ ago
  • Front Desk Attendant

    Inns of Aurora

    Front desk agent job in Aurora, NY

    Job Description $18-22 hourly depending on experience INNS OF AURORA, LLC CORE VALUES: While our employees' skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook: • Courage • Initiative • Dependability • Flexibility • Integrity • Judgment • Respect for others Position Purpose: Under the direction of the Director of Rooms, The Front Desk Attendant plays a crucial role in making our guests' stay memorable and hassle-free. As the first point of contact, they go above and beyond to provide exceptional assistance, both in person and over the phone. From handling guest room reservations, Spa bookings, activities bookings and restaurant bookings to addressing any questions or concerns, their commitment to service is truly remarkable. Not only do they demonstrate exceptional skills in guest interactions, but they also assume responsibility for maintaining seamless operations at our Inns. Furthermore, their professional demeanor cultivates a warm and inviting atmosphere, leaving a memorable impact on all our overnight guests, dining guests, attendees of events, and individuals passing through. Responsibilities/Duties/Functions/Tasks: This may involve accommodating overnight guests, dining guests, attendees of events, and individuals passing through. Responsibilities/duties/functions/tasks: Act as main resource of the IOA properties for guests at all times Engage in communication with guests through e-mail, telephone, and face-to-face interactions when needed Assist guests with making dining reservations Assist guests with booking programming activities. Escort guests to room and show them their amenities when checking in Provide tours to guests, if requested Check in and build strong connections with our valued guests. Maintain a professional and hospitable demeanor Oversee digital reservations and follow-up with any outstanding questions or action items Answer general inquiries Act as liaison to maintenance staff to ensure urgent requests are taken care of promptly and efficiently Provide assistance to guests in a compassionate and understanding manner in order to address any issues or concerns they may have. Check in with night auditor/outgoing clerk for pertinent information Review the front desk recaps and front desk log Tidy public spaces and polish, if necessary Collect payment, assign guest keys, sign registration cards and receipts with guests, and process all check out payments Count, record and reconcile the cash drawer and petty cash Maintain knowledge of current area events, activities, and hours of operation Maintain constant awareness of safety procedures and occupancy rates Attend weekly/monthly meetings Maintain a professional demeanor and follow the appropriate dress code, as outlined in the IOA handbook. Other duties, as assigned Requirements Qualifications: High school degree Experience with guest relations Ability to work independently Excellent written and verbal communication skills Proficiency in Microsoft Office programs and general computer literacy Ability to multi-task effectively under fast-paced working conditions Knowledge of high end operations and luxury properties and service Must demonstrate a professional demeanor and possess highly developed interpersonal skills Flexibility with hourly schedules, including weekend, holiday and evening availabilities Preferences: Specialized historical knowledge of the Cayuga County and Village of Aurora area Extensive knowledge of arts, culture, viniculture, agriculture, and history of the Finger Lakes and Inns Familiarity with IOA properties Experience working wit h Micros and StayNTouch Property Management System Benefits We are proud to offer outstanding benefits to all of our employees. Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages. Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits. We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.
    $18-22 hourly 26d ago
  • Receptionist/Greeter

    Montgomery County Intermediate Unit 23 3.9company rating

    Front desk agent job in Lafayette, PA

    Office & Administrative Support/Receptionist A vacancy exists for a Receptionist/Greeter for the Montgomery County Intermediate Unit in the Office of Facilities and Operations. The Receptionist/Greeter greets visitors and directs them to the appropriate office/personnel; receives telephone calls and directs them to the appropriate personnel. This position is located at the MCIU's Main Building at 2 West Lafayette Street, Norristown, PA. Qualifications: No post-secondary degree required. Minimum of 1-3 years of related experience. Bilingual (Spanish/English) strongly preferred. Expertise (includes one or more of the following): Professional approach to their work that includes very strong customer service skills. Experience providing a high level of customer service. Excellent organizational skills. Ability to use technology to gain information and communicate with others. Original certificates of clearance from the State Police, Child Abuse Registry, and PDE FBI. Essential Duties: Position holder must have friendly and helpful personality and project welcoming attitude to project visitors. Serve as a receptionist and greet all persons entering the facility. Notify appropriate personnel when people arrive for appointments/meetings. Direct visitors to appropriate meeting rooms. Answer and screen incoming telephone calls and route call to appropriate person. Monitor main voicemail to ensure callers requests are responded to in a timely manner. In collaboration with security personnel, maintain a pleasant, safe and orderly atmosphere in the lobby area. Ensure that sufficient number of brochures, handouts, etc. are available in reception area. Maintain an up-to-date listing of telephone extension numbers. Accept mail, sign for packages and then advise Support Services Facilitator and/or Warehouse Facilitator that mail and/or packages have arrived. Notify Facilities Technician of emergency situations. Contact ambulance, police and/or fire departments as necessary. Respond to requests for general information such as a list of IU Board members, a list of Superintendents. Assist Support Services staff with bulk mailings, collating, envelope stuffing, as time permits. Project a positive image of the IU and its programs and services. Serve as a back-up to other staff members and help them with tasks when deadlines require. Perform other related duties as assigned by the Director/Supervisor of Facilities and Operations. Location: The Montgomery County Intermediate Unit is located at 2 W. Lafayette St. Norristown, PA 19401. Work Schedule: Monday - Friday, 7 hours/day, 12 months (260-262 days/year); this position may include occasional evening hours and the schedule may be adjusted due to evening events Salary: $22.53/hour - $26.50/hour (PS4) About Us: The Montgomery County Intermediate Unit, a regional educational service agency, provides dynamic, visionary leadership and effective, efficient services for constituent school districts, schools and students. Why Should You Apply? The MCIU offers a competitive salary and comprehensive benefits package to those who qualify. This may include: Health and wellness benefits, including medical, dental, prescription, vision, and life insurance. Tuition reimbursement. Eligibility for federal student loan forgiveness. Participation in PSERS (Public School Employees' Retirement System). Paid time off benefits. How to Apply: Applications can be submitted online at ******************** (Job ID: 1601). Please contact the Human Resources Office at **************** or ************ if you have any questions or need assistance. The Montgomery County Intermediate Unit is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, religious creed, national origin, sex, age, or disability. Key Words: Reception Security Facilities Administrative Support Education Special Education School District Montgomery County
    $22.5-26.5 hourly Easy Apply 27d ago
  • Guest Services Agent

    Stonebridge Companies 4.6company rating

    Front desk agent job in Cherry Creek, NY

    City, State: Denver, Colorado Starting wage is $18.81/HR, plus our amazing Stonebridge Employee Perks! Title: Guest Service Agent FLSA: Exempt/Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: Front Office Manager Pay Range: Enter hourly rate range or salary range depending on position Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. Essential Functions and Duties: * Greet, register, and assign rooms to guests upon their arrival. * Verify guest credit and establish payment methods for accommodation. * Keep accurate records of room availability and guest accounts using property management systems. * Compute bills, collect payments, and make change for guests. * Perform basic bookkeeping tasks, such as balancing cash accounts. * Issue room keys and provide necessary instructions to bell attendants. * Review accounts and charges with guests during the check-out process. * Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems. * Transmit and receive guest messages using telephones or switchboards. * Coordinate with housekeeping and maintenance staff to address guest-reported issues. * Make and confirm reservations for guests. * Answer inquiries about hotel services, nearby dining, shopping, and entertainment options. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: * Previous experience in a hotel front desk or guest service role preferred. * Strong customer service and communication skills to interact effectively with guests and staff. * Proficiency in using property management systems and basic office software (e.g., Word, Excel). * Ability to handle cash transactions and perform basic bookkeeping tasks. * Excellent problem-solving abilities to resolve guest issues efficiently. * Strong organizational skills with attention to detail in managing guest reservations and records. * Ability to work independently and follow established hotel policies and procedures. Work Environment: * Primarily indoor work within the hotel's front desk and lobby areas. * Requires standing and walking for long periods throughout the shift. * Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies). * Flexible schedule required, including availability for evening, weekend, and holiday shifts. * Frequent use of a computer and telephone, interacting with guests and team members. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-08-08 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
    $18.8 hourly Auto-Apply 60d+ ago
  • Recepitionist- Full Time

    PACS

    Front desk agent job in West Valley, NY

    General Purpose The primary purpose of your job position is to attend to and greet visitors and answer telephone. It is limited to clerical duties only and located and limited to the Reception/Administrative area. *This position has no clinical involvement/duties of any kind* Essential Duties * Provide general administrative and clerical support. * Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor. * Answer telephone calls and take messages or forward calls. * Check visitors in and direct or escort them to specific destinations; * Inform other employees of visitors' arrivals and cancellations. * Maintain visitor sign- in log. * Handle incoming and outgoing mail * Schedule appointments and maintain meeting room bookings. * Maintain and tidy the reception area. * Perform other duties as assigned. * Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator. * Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information. Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED. Previous administrative or receptionist experience preferred. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations To perform this job successfully, an individual must have basic knowledge of Microsoft Suite products, clerical functions and multiline phone system. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read or hear. Frequent use of all office-related equipment to include; copier/scanner/fax, telephone, and calculator. No travel required Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
    $29k-37k yearly est. Auto-Apply 53d ago
  • Receptionist - Franchise Location

    H&R Block, Inc. 4.4company rating

    Front desk agent job in Olean, NY

    What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $15.50 - $15.50/Hr. Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office
    $15.5-15.5 hourly Auto-Apply 30d ago
  • Receptionist Physical Therapy

    UBMD Orthopaedics & Sports Medicine 4.0company rating

    Front desk agent job in Orchard Park, NY

    UBMD Orthopaedics & Sports Medicine is looking to hire a Full Time Physical Therapist Receptionist. This is a Physical Therapist Receptionist/Front Desk position. The schedule is Monday through Friday covering hours of operation between 7am and 6pm. We are looking for candidates with Full time availability. The position is primarily administrative, dedication to customer service is highly desired. Candidates who are team players with a strong, reliable attitude and work ethic are encouraged to apply. Other duties include, but are not limited to: Job Duties Medent/Epic experience Physical Therapy Reception Experience Ability to occasionally travel between sites Flexible hours based on the need of the business. Normal hours of operation are 7AM-6PM with varying schedules to cover. Insurance verifications Patient check in/check out Ensures patient has signed any required documents including HIPAA and Financial Policies. Verifies Patient demographic information is complete and correct including address, phone number, email, pharmacy, referring Doctor and PCP information and ensures required "Meaningful Use" fields are complete. Reviews all patient forms for accuracy and completion according to office policies prior to accepting. Demographic & medical history forms to be updated with change or annually. Reviewing and sending Triages Basic clerical - scanning, copying, faxing Excellent verbal and written communication skills Qualifications High School Diploma or equivalent required. Healthcare experience preferred but not required. Excellent communication and customer service skills required. Must be able to multi-task and desire to work in a fast-paced, team-oriented environment. Job Type: Full-time Pay: $18.00 - $20.00 per hour. Benefits: Bereavement leave Dental insurance Dependent health insurance coverage Employee assistance program Family leave Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid jury duty Paid sick time Paid time off Parental leave Retirement plan Vision insurance Healthcare setting: Private practice Medical specialties: Orthopedics Sports Medicine Schedule: Day shift Evening shift Monday to Friday No weekends Experience: Medical Reception: 1 year (Preferred) Customer Service: 1 year (Preferred) Work Location: In person
    $18-20 hourly 8d ago
  • Receptionist

    Absolut Care 4.2company rating

    Front desk agent job in East Aurora, NY

    Performs secretarial duties for all departments. RESPONSIBILITIES: * Greeting residents, family members, and vendors as they enter the facility * Building a rapport with visitors and residents * Answering the facility phone and directing calls appropriately * Assisting with facility activities * Other duties as assigned REQUIREMENTS: * Must be at least 18 years older * Must have a positive attitude, adaptable, energetic, outgoing, and strong interpersonal and communication skills * Must be able to work varying shifts, including holidays, weekends, and evenings * Must be flexible, punctual, professional, and reliable * Strong customer service skills and compassion Benefits: * Paid Time Off (PTO) * Health, Vision, and Dental Insurance * Life Insurance * Referral Bonus Program * Weekly or Same Day Pay Options * Supportive Work Environment Apply today to be part of a team committed to delivering excellent care while supporting operational excellence in a friendly and collaborative environment
    $29k-33k yearly est. 42d ago
  • Front Desk/Receptionist

    Sunrise Senior Living 4.2company rating

    Front desk agent job in Lafayette, PA

    When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Lafayette Hill Job ID 2025-234193 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and visitors, managing both external and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED). Responsible for assisting the Business Office Coordinator (BOC)/HR Designee in the community recruitment process, computer data entry, and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, and music and ensuring a pleasant atmosphere. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Customer Service * Oversee the community entry area for visitors, guests, and residents, extend a warm welcome and greeting, offer and provide beverages to visitors and guests, and ensure that the community safety protocols are in place. * Contact the DOS, ED, or Department Coordinator to meet with prospective residents, families, or visitors and ensure wait times are minimal. * Greet potential candidates interested in learning more about Sunrise careers and job openings at the community and direct candidates to apply online or capture the candidate information into the Applicant Tracking System (ATS) to launch the recruitment process. * Answer incoming telephone calls and resident calls within two-three (2-3) rings with the appropriate community greeting message and identification. * Take complete messages with pertinent information (name, number, message) as appropriate and communicate messages to the intended recipient. * Offer and provide a community overview to the caller, determine who to forward the caller to, and notify the caller who they are being transferred to. * Manage appointments for residents and family members such as, but not limited to, hairdresser, transportation, etc. * Send get well cards to residents in the hospital. * Order Memory Flower for any residents that have passed away. * Send sympathy cards to families and/or responsible parties as needed. Sales and Marketing * Order flowers and name plates for new residents prior to move in. * Order guest meals for resident and family for day of move in. * Create and maintain marketing and move-in packet inventory as needed. * Support the DOS by taking and handling initial inquiry calls with potential families and residents and encourage and build interest in Sunrise Senior Living. * Assist the DOS with Customer Relationship Management lead tracking database entry, if applicable. * Perform other administrative duties pertaining to the resident move-in process. Front Desk and Bistro Areas * Keep desk and entry area neat and organized. * Check Bistro regularly for cleanliness, ensure fresh coffee, fruit, popcorn, and other snacks are available; maintain and clean the popcorn machine daily, and restock as necessary. * Keep music playing throughout the day. * Ensure that another team member covers the front desk when stepping away to complete above duties. Risk Management * Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. * Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. * Maintain the Resident Roster, Team Member Roster, and Current work schedules for emergency procedures. * Champion the Safe Leaving Program and Procedures by partnering with Community Leadership to ensure the safety of our residents while meeting our Sunrise Service Standards as indicated below: * Respond to emergencies as indicated in Sunrise's policies and procedures. * Responsible for all guests and residents to appropriately sign themselves in and out at all times. * Maintain a high-risk elopement list with photograph at front desk. * Heightened awareness of the entry and exit of all residents. Administrative * Update resident phone list and roster daily, move-in and move-out register daily, and guest and sign-in logs as necessary. * Prepare meal tickets for team members and family members and tally meal count sheets for the Dining Service Coordinator. * Collect meal ticket money and account for and process money in accordance with internal business control procedures. * Organize and distribute mail to residents, Executive Director, and Department Coordinators. * Collect and distribute resident and community newspapers. * Post and display the Daily Menu on Menu Board. * Maintain resident form for miscellaneous credits and complete as directed by the BOC and/or Business Manager/Controller. * Assist the BOC/HR Designee with the recruitment process by performing computer data entry tasks and other general administrative duties as assigned. * Monitor and order office supplies as needed. * Track and disperse team member paychecks. Training, and Contributing to Team Success * Participate actively as a member of a team and committed to working toward team goals. * Demonstrate in daily interactions with others, our Team Member Credo. * Commit to serving our residents and guests through our Principles of Service. * Contribute in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. * Attend regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor/ Department Coordinator. * Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. * Perform other duties as assigned. Core Competencies * Ability to handle multiple priorities * Possess written and verbal skills for effective communication * Demonstrate good organizational, time management, and follow through skills * Possess accurate record keeping skills * Demonstrate good judgment, problem solving and decision-making skills Experience and Qualifications * High School degree/GED * Proven customer service experience and skills * Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications * As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: * Medical, Dental, Vision, Life, and Disability Plans * Retirement Savings Plans * Employee Assistant Program / Discount Program * Paid time off (PTO), sick time, and holiday pay * my FlexPay offered to get paid within hours of a shift * Tuition Reimbursement * In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. * Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
    $31k-36k yearly est. Auto-Apply 6d ago
  • Receptionist

    RCA Servicer at Aurora Park LLC

    Front desk agent job in East Aurora, NY

    Performs secretarial duties for all departments. RESPONSIBILITIES: Greeting residents, family members, and vendors as they enter the facility Building a rapport with visitors and residents Answering the facility phone and directing calls appropriately Assisting with facility activities Other duties as assigned REQUIREMENTS: Must be at least 18 years older Must have a positive attitude, adaptable, energetic, outgoing, and strong interpersonal and communication skills Must be able to work varying shifts, including holidays, weekends, and evenings Must be flexible, punctual, professional, and reliable Strong customer service skills and compassion Benefits: Paid Time Off (PTO) Health, Vision, and Dental Insurance Life Insurance Referral Bonus Program Weekly or Same Day Pay Options Supportive Work Environment Apply today to be part of a team committed to delivering excellent care while supporting operational excellence in a friendly and collaborative environment
    $29k-37k yearly est. 12d ago
  • Receptionist

    Ace Sanitary Holdings

    Front desk agent job in Arcade, NY

    We are seeking a friendly, organized, and detail-oriented receptionist to be the first point of contact for our Company. The ideal candidate will provide excellent customer service, manage front desk operations, and support administrative tasks to ensure a smooth and welcoming environment for visitors and employees alike. Learn more at ******************** Primary Functions: Greet and welcome guests in a professional and courteous manner. Answer, screen, and forward incoming phone calls to the appropriate departments. Manage and maintain the reception area, ensuring it is tidy and presentable. Handle incoming and outgoing mail, packages, and deliveries. Schedule and coordinate appointments, meetings, and conference room bookings. Assist with general administrative support such as data entry, filing, and document preparation. Maintain office supplies inventory and place orders as needed. Provide information to clients and visitors regarding company policies, services, or contacts. Support HR or administrative departments with onboarding and other clerical duties as required. Primary Competencies: Professional written and verbal communication skills for interacting with customers and internal departments. Attention to detail to ensure payments, credits, and adjustments are posted correctly. Proficiency in Microsoft Excel for managing customer accounts, generating reports, and analyzing AR-related data. Proficiency in MS Office and ERP systems to handle invoices, payments, customer data, and generating financial reports. Time management skills to manage a high volume of daily tasks, including ACH deposits, check posting, and AR inbox management. Problem-solving skills to address discrepancies, customer issues, and payment-related challenges promptly. Organizational skills to track multiple customer transactions and communications efficiently. Qualifications: High school diploma or equivalent (Associate's degree preferred). Proven work experience as a Receptionist, Front Office Representative, or similar role. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional attitude and appearance. Ability to handle sensitive information with discretion. Willingness to learn and adapt to changes in processes and policies and proactively ask for clarification when needed. Physical demands of the role include: Extended periods of sitting and working with computer equipment. Occasional lifting of up to 10 lbs. Culture: Foster a collaborative and positive work environment, ensuring clear and respectful communication across all levels of the organization Actively drive change by encouraging and implementing cross-functional improvements that enhance operational efficiency and product quality Respectfully listen to concerns and ideas brought to your attention Respect confidentiality Embody our values of Integrity, Trust, Creativity and Courage, Teamwork, and Excellence Working Conditions: Fast-paced manufacturing environment. Requires standing, walking, and lifting for extended periods. May involve exposure to noise and varying temperatures. Occasional lifting up to 50 lbs. Attendance Requirements: Regular and consistent attendance is mandatory to ensure smooth operations. Accommodations: Essential functions of this position may include but are not limited to lifting, reaching, bending, stooping, twisting, kneeling, crouching, carrying objects, ascending/descending stairs and commuting to work location. Payrange: $18/hr - $20/hr Sign on Bonus of $500!
    $29k-37k yearly est. 28d ago
  • Receptionist Physical Therapy

    Ubortho

    Front desk agent job in Orchard Park, NY

    UBMD Orthopaedics & Sports Medicine is looking to hire a Full Time Physical Therapist Receptionist. This is a Physical Therapist Receptionist/Front Desk position. The schedule is Monday through Friday covering hours of operation between 7am and 6pm. We are looking for candidates with Full time availability. The position is primarily administrative, dedication to customer service is highly desired. Candidates who are team players with a strong, reliable attitude and work ethic are encouraged to apply. Other duties include, but are not limited to: Job Duties Medent/Epic experience Physical Therapy Reception Experience Ability to occasionally travel between sites Flexible hours based on the need of the business. Normal hours of operation are 7AM-6PM with varying schedules to cover. Insurance verifications Patient check in/check out Ensures patient has signed any required documents including HIPAA and Financial Policies. Verifies Patient demographic information is complete and correct including address, phone number, email, pharmacy, referring Doctor and PCP information and ensures required "Meaningful Use" fields are complete. Reviews all patient forms for accuracy and completion according to office policies prior to accepting. Demographic & medical history forms to be updated with change or annually. Reviewing and sending Triages Basic clerical - scanning, copying, faxing Excellent verbal and written communication skills Qualifications High School Diploma or equivalent required. Healthcare experience preferred but not required. Excellent communication and customer service skills required. Must be able to multi-task and desire to work in a fast-paced, team-oriented environment. Job Type: Full-time Pay: $18.00 - $20.00 per hour. Benefits: Bereavement leave Dental insurance Dependent health insurance coverage Employee assistance program Family leave Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid jury duty Paid sick time Paid time off Parental leave Retirement plan Vision insurance Healthcare setting: Private practice Medical specialties: Orthopedics Sports Medicine Schedule: Day shift Evening shift Monday to Friday No weekends Experience: Medical Reception: 1 year (Preferred) Customer Service: 1 year (Preferred) Work Location: In person
    $18-20 hourly Auto-Apply 9d ago
  • Main Receptionist

    Seneca Nation Health System 4.4company rating

    Front desk agent job in Salamanca, NY

    Job DescriptionSalary: $15.60 BASIC FUNCTION: Responsible for the reception area of assigned location, answering telephone and specified clerical functions. Serves as the Seneca Nation Health System (SNHS) customer service representative by greeting and directing employees and visitors in a courteous manner to appropriate person(s) and/or location. GENERAL RESPONSIBILITIES: Receives all incoming calls, screens for nature of call and transfers to appropriate employee/department. Receives patients/visitors and directs them to the proper destination. Processes all incoming/outgoing mail by updating logs and distributing to appropriate mailboxes. Logs and notifies appropriate staff of UPS and FedEx deliveries. Tracks and forwards interdepartmental (courier) mail. Tracks and schedules building conference rooms. Ensures confidentiality according to the provisions of the Privacy Act of 1974 and HIPAA. Upholds and promotes the value and integrity of the Seneca Nation Health Systems mission statement. Will promote SNHS in a positive manner. Provides care through a trauma-informed lens by incorporating key principles of both physical and psychological environment safety, trustworthiness and transparency, collaboration of decision-making during treatment plan developments, empowerment of patients by recognizing and building upon individual strengths, as well as recognizing and respecting the diversity of cultural backgrounds and sensitivity. Attends all mandatory staff meetings, trainings and in-services. Follows all department, SNHS, and Seneca Nation policies. KNOWLEDGE, SKILLS, & ABILITIES: Ability to multitask Public relations capability with pleasant personality and helpful attitude Excellent computer (Word processing and spreadsheet), typing, interpersonal, active listening, written and oral communication skills are required QUALIFICATIONS: High School graduate or equivalent is required. One-year experience in clerical work, customer service, or related field preferred. Experience in a large hospital, academic medical center, outpatient health care setting, or Indian Health Service (IHS)/tribal health, preferred.
    $15.6 hourly 14d ago
  • Unit Clerk

    Kaleida Health 4.8company rating

    Front desk agent job in Olean, NY

    **Responsible to provide general clerical and receptionist duties for the department.** **Education And Credentials** **High school graduate or equivalent. Certified Nursing Assistant preferred.** **Experience** **Computer experience preferred. Knowledge of Medical terminology. Able to react and perform under stress and emergency situations. Good verbal communication skills.** **Working Conditions** **Job Details** Department: OGH Acute Care FL2 Standard Hours Bi-Weekly: 75.00 Weekend/Holiday Requirement: Yes On Call Required: No **With Rotation:** **Scheduled Work Hours:** 7a-7p Work Arrangement: Onsite Union Code: N35 - Non Union OGH Requisition ID#: 13766 Recruiter: Erica R. Babcock Grade: OLH2 Pay Frequency: Bi-Weekly *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. _Olean General Hospital's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Olean_ _General Hospital envisions_ _DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community._ _Olean General Hospital is_ _committed to creating a culture of equity and inclusion where diversity is valued and celebrated!_ **Position** Unit Clerk **Location** US:NY:Olean | Clerical | Full-Time **Req ID** null Equal Opportunity Employer Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences. Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.
    $31k-36k yearly est. 15d ago
  • General Job Posting

    Weber Knapp Company

    Front desk agent job in Jamestown, NY

    Full-time Description We are looking for great people to join our team! There may be immediate openings in many areas for qualified candidates. We have both first and second shift. Please review our current job openings on Indeed.com or at weberknapp.com. If you do not see a position that interests you and still want to submit an application, you can do so on this posting. Positions may include: Machine Operators CNC Machinists Inspectors Press Operators Press Brake Operators Laser Operators Welders Assemblers Plating Finishers Electrical Technician Maintenance Technician Chemical Maintenance Tech IT Network Admin Assistant Engineering Technician Manufacturing Engineer Design Engineer Accounting Purchasing
    $28k-36k yearly est. 60d+ ago
  • HOTEL FRONT DESK AGENT - Hampton Hornell

    Indus Group 4.0company rating

    Front desk agent job in Hornell, NY

    Requirements Qualifications One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Minimum 18 years of age. Physical Demands The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles, chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public. Why Join Indus Hospitality Group? At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority. We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization. Come grow with us at Indus Hospitality Group! Salary Description $16.00 - $18.00 / Hourly
    $16-18 hourly 26d ago
  • Front Desk Attendant

    Inns of Aurora

    Front desk agent job in Aurora, NY

    $18-22 hourly depending on experience INNS OF AURORA, LLC CORE VALUES: While our employees' skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook: • Courage • Initiative • Dependability • Flexibility • Integrity • Judgment • Respect for others Position Purpose: Under the direction of the Director of Rooms, The Front Desk Attendant plays a crucial role in making our guests' stay memorable and hassle-free. As the first point of contact, they go above and beyond to provide exceptional assistance, both in person and over the phone. From handling guest room reservations, Spa bookings, activities bookings and restaurant bookings to addressing any questions or concerns, their commitment to service is truly remarkable. Not only do they demonstrate exceptional skills in guest interactions, but they also assume responsibility for maintaining seamless operations at our Inns. Furthermore, their professional demeanor cultivates a warm and inviting atmosphere, leaving a memorable impact on all our overnight guests, dining guests, attendees of events, and individuals passing through. Responsibilities/Duties/Functions/Tasks: This may involve accommodating overnight guests, dining guests, attendees of events, and individuals passing through. Responsibilities/duties/functions/tasks: Act as main resource of the IOA properties for guests at all times Engage in communication with guests through e-mail, telephone, and face-to-face interactions when needed Assist guests with making dining reservations Assist guests with booking programming activities. Escort guests to room and show them their amenities when checking in Provide tours to guests, if requested Check in and build strong connections with our valued guests. Maintain a professional and hospitable demeanor Oversee digital reservations and follow-up with any outstanding questions or action items Answer general inquiries Act as liaison to maintenance staff to ensure urgent requests are taken care of promptly and efficiently Provide assistance to guests in a compassionate and understanding manner in order to address any issues or concerns they may have. Check in with night auditor/outgoing clerk for pertinent information Review the front desk recaps and front desk log Tidy public spaces and polish, if necessary Collect payment, assign guest keys, sign registration cards and receipts with guests, and process all check out payments Count, record and reconcile the cash drawer and petty cash Maintain knowledge of current area events, activities, and hours of operation Maintain constant awareness of safety procedures and occupancy rates Attend weekly/monthly meetings Maintain a professional demeanor and follow the appropriate dress code, as outlined in the IOA handbook. Other duties, as assigned Requirements Qualifications: High school degree Experience with guest relations Ability to work independently Excellent written and verbal communication skills Proficiency in Microsoft Office programs and general computer literacy Ability to multi-task effectively under fast-paced working conditions Knowledge of high end operations and luxury properties and service Must demonstrate a professional demeanor and possess highly developed interpersonal skills Flexibility with hourly schedules, including weekend, holiday and evening availabilities Preferences: Specialized historical knowledge of the Cayuga County and Village of Aurora area Extensive knowledge of arts, culture, viniculture, agriculture, and history of the Finger Lakes and Inns Familiarity with IOA properties Experience working wit h Micros and StayNTouch Property Management System Benefits We are proud to offer outstanding benefits to all of our employees. Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages. Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits. We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.
    $18-22 hourly Auto-Apply 60d+ ago
  • Front Desk/Receptionist

    Sunrise Senior Living 4.2company rating

    Front desk agent job in Lafayette, PA

    When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Lafayette Hill Job ID 2025-234193 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and visitors, managing both external and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED). Responsible for assisting the Business Office Coordinator (BOC)/HR Designee in the community recruitment process, computer data entry, and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, and music and ensuring a pleasant atmosphere. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Customer Service Oversee the community entry area for visitors, guests, and residents, extend a warm welcome and greeting, offer and provide beverages to visitors and guests, and ensure that the community safety protocols are in place. Contact the DOS, ED, or Department Coordinator to meet with prospective residents, families, or visitors and ensure wait times are minimal. Greet potential candidates interested in learning more about Sunrise careers and job openings at the community and direct candidates to apply online or capture the candidate information into the Applicant Tracking System (ATS) to launch the recruitment process. Answer incoming telephone calls and resident calls within two-three (2-3) rings with the appropriate community greeting message and identification. Take complete messages with pertinent information (name, number, message) as appropriate and communicate messages to the intended recipient. Offer and provide a community overview to the caller, determine who to forward the caller to, and notify the caller who they are being transferred to. Manage appointments for residents and family members such as, but not limited to, hairdresser, transportation, etc. Send get well cards to residents in the hospital. Order Memory Flower for any residents that have passed away. Send sympathy cards to families and/or responsible parties as needed. Sales and Marketing Order flowers and name plates for new residents prior to move in. Order guest meals for resident and family for day of move in. Create and maintain marketing and move-in packet inventory as needed. Support the DOS by taking and handling initial inquiry calls with potential families and residents and encourage and build interest in Sunrise Senior Living. Assist the DOS with Customer Relationship Management lead tracking database entry, if applicable. Perform other administrative duties pertaining to the resident move-in process. Front Desk and Bistro Areas Keep desk and entry area neat and organized. Check Bistro regularly for cleanliness, ensure fresh coffee, fruit, popcorn, and other snacks are available; maintain and clean the popcorn machine daily, and restock as necessary. Keep music playing throughout the day. Ensure that another team member covers the front desk when stepping away to complete above duties. Risk Management Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. Maintain the Resident Roster, Team Member Roster, and Current work schedules for emergency procedures. Champion the Safe Leaving Program and Procedures by partnering with Community Leadership to ensure the safety of our residents while meeting our Sunrise Service Standards as indicated below: Respond to emergencies as indicated in Sunrise's policies and procedures. Responsible for all guests and residents to appropriately sign themselves in and out at all times. Maintain a high-risk elopement list with photograph at front desk. Heightened awareness of the entry and exit of all residents. Administrative Update resident phone list and roster daily, move-in and move-out register daily, and guest and sign-in logs as necessary. Prepare meal tickets for team members and family members and tally meal count sheets for the Dining Service Coordinator. Collect meal ticket money and account for and process money in accordance with internal business control procedures. Organize and distribute mail to residents, Executive Director, and Department Coordinators. Collect and distribute resident and community newspapers. Post and display the Daily Menu on Menu Board. Maintain resident form for miscellaneous credits and complete as directed by the BOC and/or Business Manager/Controller. Assist the BOC/HR Designee with the recruitment process by performing computer data entry tasks and other general administrative duties as assigned. Monitor and order office supplies as needed. Track and disperse team member paychecks. Training, and Contributing to Team Success Participate actively as a member of a team and committed to working toward team goals. Demonstrate in daily interactions with others, our Team Member Credo. Commit to serving our residents and guests through our Principles of Service. Contribute in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. Attend regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor/ Department Coordinator. Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Perform other duties as assigned. Core Competencies Ability to handle multiple priorities Possess written and verbal skills for effective communication Demonstrate good organizational, time management, and follow through skills Possess accurate record keeping skills Demonstrate good judgment, problem solving and decision-making skills Experience and Qualifications High School degree/GED Proven customer service experience and skills Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay my FlexPay offered to get paid within hours of a shift Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
    $31k-36k yearly est. Auto-Apply 60d+ ago
  • Receptionist - Franchise Location

    H&R Block, Inc. 4.4company rating

    Front desk agent job in Jamestown, NY

    What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office
    $30k-37k yearly est. Auto-Apply 2d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Olean, NY?

The average front desk agent in Olean, NY earns between $29,000 and $44,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Olean, NY

$36,000
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