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Front desk agent jobs in Pocono, PA - 117 jobs

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Front Desk Agent
Front Desk Associate
Front Desk Receptionist
Guest Services Agent
Front Desk Clerk
Receptionist
Front Office Assistant
Reservations Agent
Front Desk Attendant
Front Desk Host
  • Receptionist

    Pennsylvania Associates LLC 4.7company rating

    Front desk agent job in Mount Pocono, PA

    Job Description Receptionist We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As a Receptionist, you play a direct role in saving the lives of our patients each day by serving our residents in a safe environment promoting long-term recovery. You will partner with the Executive Director to establish and maintain a therapeutic environment and routine for our residents. Requirements: Hs diploma/GED or verifiable work experience in lieu of education Associate degree preferred 1-3 years' experience in office setting; experience in medical field a plus. Must have exceptional customer service skills Must have exceptional computer skills Responsibilities: Candidate must be comfortable observing urine samples, test onsite and/or package for laboratory. Welcomes visitors/patients by greeting them in person or on the telephone, answering or referring inquiries. Responsible for cash collection and daily balancing. Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc. Responsible for daily phone coverage functions. Maintain security by following procedures, monitoring logbook, checking in visitors, etc. Coordinate appointments for clients and staff. Communicate all relevant information to supervisory staff regarding clients and the facility. Manage Accounts Receivable/Accounts payable/deposits. Maintain a safe and clean reception area by complying with procedures, rules, and regulations. Benefits: 18 days PTO (Paid Time Off) 401k with company match Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) Discounted tuition and scholarships through Capella University Join our team. Join our mission.
    $29k-34k yearly est. 9d ago
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  • Front Desk Agent

    Gulph Creek Hotels

    Front desk agent job in Allentown, PA

    Front Desk Agent- Renaissance Allentown, Allentown, PA Full-Time-- Flexible Availability Required Primarily 3pm-11pm./ 7am-3pm as needed. /Mid-shift as needed. Weekends and holidays are also required. $15.00/Hr. Criminal Background Check Required Position Overview: We're looking for an engaging, detail-oriented Front Desk Agent to deliver exceptional service to our guests. In this highly visible role, you'll be the first and last impression - setting the tone for a stay that's both elevated and personalized. What You'll Be Doing: Welcome guests with warmth, professionalism, and efficiency during check-in/check-out. Accurately manage guest reservations, payments, and folios using our property management system. Provide knowledgeable recommendations on hotel features and local attractions. Handle guest inquiries, service requests, and concerns with confidence and care. Collaborate with housekeeping, engineering, and other departments to meet guest needs. Uphold the cleanliness, organization, and safety of the front desk area Follow all brand standards and operational procedures to maintain consistency and excellence. What We're Looking For: Prior in person customer service experience required, especially in an upscale environment. Outstanding communication and interpersonal skills. Tech-savvy with the ability to quickly learn new systems. Calm, professional demeanor in fast-paced or high-pressure situations. Commitment to hospitality and guest satisfaction. Reliable, punctual, and adaptable to shifting priorities. Benefits: Medical, dental, and vision insurance. Matching 401K. Paid time off to use within the first year. Paid vacation after one year. Six paid holidays. Marriott rooms discount on hotel stays worldwide. Free gym membership.
    $15 hourly Auto-Apply 35d ago
  • Front Desk Agent

    Tru By Hilton Hazleton

    Front desk agent job in Hazleton, PA

    Job Description Responsibilities: Guest Services: Greet guests warmly, provide a positive first impression, and assist with requests throughout their stay. Reservations & Check-in/out: Register guests, assign rooms, manage check-in and check-out procedures efficiently, and handle key distribution. Communication: Answer phone calls, respond to guest inquiries, and act as a liaison between guests and other hotel departments (e.g., housekeeping, maintenance). Financial Transactions: Process payments, handle cash and credit card transactions, verify payment methods, and reconcile the cash drawer. Problem Resolution: Handle and resolve guest complaints and issues promptly and professionally. Administrative Tasks: Maintain a clean and organized front desk area, manage mail and packages, and handle general office duties like filing and faxing. Qualifications: Previous experience in customer service or the hospitality industry is preferred. High school diploma or equivalent Flexibility to work varied shifts, including nights, weekends, and holidays. Physical ability to stand for prolonged periods. Skills: Excellent communication, interpersonal, and problem-solving skills. Strong organizational and multitasking abilities. Ability to remain calm and professional in a fast-paced or high-pressure environment. Proficiency with computers, Microsoft Office, and hotel management/reservation software is a plus. Experience with multi-line phone systems.
    $25k-31k yearly est. 7d ago
  • Front Desk Agent - Night Audit

    S&R Hotels Inc. 4.6company rating

    Front desk agent job in Bethlehem, PA

    Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $26k-32k yearly est. 22d ago
  • Reservations Agent

    Mount Airy Casino Resort 3.8company rating

    Front desk agent job in Mount Pocono, PA

    The Reservations agent is responsible for answering guest calls, making reservations accommodations for the hotel and its amenities, promotions and events, ensuring superior service to all guests and patrons of the Hotel/Casino. All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Essential Job Functions: Responsible for answering guest calls and making reservations for the hotel and its amenities, promotions and events, including entering guest responses to direct mail offers. Responsible for entering reservations received from Marketing Ops Representatives. Responsible for servicing all incoming calls through the Communications Center System, including routing calls, taking messages, paging guests and making announcements. Adheres to established call scripts and service standards and ensures strict adherence to telephone etiquette. Obtains all pertinent information to handle calls accurately and ensures the accuracy of reservations and responses made. Adheres to the current status and/or sell rate when making reservations. Routinely provides alternatives dates and cross sell dates to guests. Maintains knowledge of property, hotel, events and promotions to assist with guest inquiries. Provides wake-up calls appropriately and timely upon request. Adheres to non-registered guest policies. Ability to issue complimentaries in accordance with the approved comp matrix. Proficient in using the LMS, ARTS and ACSC systems to enter reservations and provide confirmations. Performs telemarketing functions when assigned. Ensures guest/customer needs are met and service is provided in a quick and efficient manner. Promotes positive guest, employee and public relations at all times. Responsible for the quality, consistency and presentation of all products and services delivered to guests. Must be able to handle multiple tasks. Assists in the training of new hires. Assists in other projects and handles job tasks as deemed appropriate; Attends meetings as necessary. Meets attendance guidelines and adheres to regulatory, departmental and company policies. Qualifications Essential Requirements: Must be able to perform each of the essential functions and responsibilities satisfactorily. Must be a minimum 18 years of age or older upon employment. High School Diploma or equivalent required. One to three years of Reservations/ Call Center experience preferred. Proficient computer/PC skills, including Microsoft Office, LMS, ARTS and ACSC systems. Strong knowledge of property management, reservations and player tracking systems preferred. Possesses excellent customer service, organizational, communication and multi-tasking skills. Strong interpersonal qualities. Flexible to work any scheduled shifts and/or days, including weekends and holidays. Ability to perform basic calculations. Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary. ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas. Must be able to stand or sit for long periods. Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. Adequate manual dexterity to operate office equipment and engage in light lifting. Other Skills/Abilities: Must be able to handle exposure to areas where smoking is permitted. Must be able to speak, read, write and understand English. Must have oral and aural acuity and ability to respond to cues. Employment is contingent upon a favorable outcome of a background investigation and drug screening. The Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing need of the organization.
    $26k-29k yearly est. 1d ago
  • Receptionist

    Animal Dermatology Group 4.7company rating

    Front desk agent job in Allentown, PA

    Do you have veterinary reception experience and an interest in specialty medicine and dermatology? Pet Allergy & Dermatology Specialists/Animal Dermatology Clinic - Allentown is seeking a Veterinary Receptionist to join our team! We believe that great patient care starts with a happy team. Why Join Our Team? Positive Culture: Join a growing, family-oriented atmosphere where we treat each other with respect and focus on collaborative patient care. True Work-Life Balance: Our full-time staff works a 4-day work week. No Weekends and a Predictable Schedule: Only one possible evening shift per week. Keep your Saturdays and Sundays free for family, friends, and fun. Specialized Focus: Dive deep into the rewarding world of dermatology and allergy, focusing on long-term client education and life-changing results for pets. We are looking for someone with the following qualities: Energetic Positive Upbeat personality Takes initiative Team-oriented Commitment to the needs of the clinic Punctual Willingness to teach others and share ideas Openness to diversity Adaptability to change Accountable Able to see big picture Professional and caring when dealing with patients/clients, while upholding a professional appearance and attitude Requirements Knowledge, Skills and Abilities ( including but not limited to ): Excellent client service skills Excellent phone skills Computer skill preferred Excellent communication skills Ability to work in a team oriented environment Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly Possess sound decision making skills and multi-task while working in a stressful environment Duties ( including but not limited to ): Client service Answer phone calls Take accurate messages and book appointments Maintain charts and computer records Pharmacy and retail sales Marketing implementation Maintenance/housekeeping Financial responsibilities Education and Physical Requirements: High school diploma or equivalent required Experience in a veterinary hospital/clinic is required Dependable attendance is required Must be able to lift 40 pounds The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day Benefits: 4-day (4/10) work week, no weekends ( full-time employees only ) Paid vacation ( full-time employees only ) Paid holidays ( full-time employees only ) Competitive wages Medical, dental, vision, dependent care FSA, and short-term disability benefit options ( full-time employees only ) Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc. 401K with employer match CE opportunities Uniforms Discounts on services and medications for employee pets For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!
    $25k-32k yearly est. 4d ago
  • Guest Service Agent

    Mandarin Oriental Hotel Group 4.2company rating

    Front desk agent job in Lake, PA

    Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele. Our vision is to promote our welcoming, genuine and passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders. Our aim is to get the best out of each individual and being recognized as an employer of choice among the most exclusive hotels in the world. GUEST SERVICE AGENT Mandarin Oriental, Lago di Como's Guest Service Agent is in charge of welcoming and registering guests. Duties and responsibilities: * Welcome and register guests upon arrival accordingly to hotel standards; * Assist and escort guests to their rooms or their destination within the Resort; * Provide quality service by responding to guest's requests promptly, efficiently and courteously; * Dealing with enquiries both in person, over the phone and via e-mail; * Address, check and register special guests' preferences recorded PMS; * Provide pre-arrival support for upcoming guests; * Anticipate guests' needs in order to provide an exceptional and unique guest experience in line with MOHG standards; * Support the Concierge Team in offering recommendations for restaurants and activities; * Review invoices and accounts accordingly to hotel policy and procedures; * Take payments and handle cash float properly as outlined in the MOHG Controller's manual; * Showing co-operation and support to all the Resort colleagues; * Stay current with developments, procedures and news through Hotel communication channels; * Perform any other reasonable duty as required by the Management Team. Requirements: Mandatory: * Previous experience in luxury hospitality in the same or similar position; * Full proficiency in English and Italian; an additional language is preferred * Excellent guest service attitude; * Good computer skills; * Ability in multitasking and time-management; * Charming and outgoing personality with elegant manners and excellent communication skills; * Brilliant teamwork skills and attitude; * Able to stand for extended periods of time; * Flexible schedules and working hours; willingness to work on week-ends and holidays required. Desiderable: * Very good knowledge of restaurants, bars, theatres, events and attractions in the Lake Como area; * Very good knowledge of transportation options and airport. We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.
    $26k-31k yearly est. 54d ago
  • Hotel Guest Service Agent - Part Time

    Tko Employment Services Delaware

    Front desk agent job in Allentown, PA

    Our Hotel Guest Service Agent, your primary role is to provide exceptional customer service to hotel guests. You'll assist guests with check-in and check-out procedures, handle reservations and inquiries, and address any concerns or requests they may have during their stay. Additionally, you'll strive to ensure a seamless and enjoyable experience for guests while upholding the hotel's standards of hospitality and professionalism. The hours for this position will be 3p-11p Saturday and Sunday. Team Member Benefits: Employer Matched 401K Hotel Room Discounts across multiple brands Other Supplemental Benefits Essential Job Functions: Greet, register, and assign rooms to guests of the hotel. Verify customers' credit and establish payment method. Make and confirm external reservations for dinner, entertainment, and transportation. Compute bills, collect payments, and make change for guests. Answer hotel phone and handle guest requests and inquiries. Transmit and receive messages, using telephones or PMS system. Deposit guests' valuables in hotel safes or safe-deposit boxes. Perform bookkeeping activities, such as balancing accounts. Serve food and beverages to guests, ensuring a positive dining experience. Act as a private lounge host. Practice safe work habits and use required safety equipment. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Perform other duties as requested by management. Qualifications High School diploma or equivalent preferred. Previous customer service experience required or equivalent training. Dynamic, engaging and passionate personality with the ability to multi-task Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25, bending and reaching. Job descriptions and responsibilities are subject to change depending on business needs.
    $25k-31k yearly est. 1d ago
  • Front Desk Associate

    Dermdox Group

    Front desk agent job in Wilkes-Barre, PA

    The Front Desk Associate is responsible for providing exceptional customer service to all of our patients and visitors. Along with providing exceptional customer service, this position will also be responsible for a variety of administrative tasks as well as ensuring the aesthetic in the lobby remains clean and welcoming. This position will travel to our Berwick office two times/week. Essential Functions: Greet and welcome visitors in a professional and friendly manner Answer and direct phone calls to the appropriate department or individual, including patient messages Provide excellent customer support by addressing inquiries and resolving issues promptly Manage incoming and outgoing mail, packages, and deliveries Schedule appointments and maintain calendars for staff members within the EMR software including processing of referrals and pre-certification of procedures Assist with filing, transcribing, and organizing documents Perform clerical duties such as data entry, scanning, and photocopying Assist with inventory management Coordinate office events and assist with event planning Collect copays and other payments as necessary Other duties as assigned Requirements Education, Skills, and Experience: High School Diploma required 1-3 years of relevant medical / surgical practice experience Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Experience with practice management software (ie EMA) and Microsoft Office Word and Excel Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift a minimum of 15 pounds at times.
    $23k-30k yearly est. 1d ago
  • Part Time Front Desk Associate (Spanish Bilingual

    Scenthound Allentown, Pa

    Front desk agent job in Allentown, PA

    Job DescriptionBenefits: Employee discounts Free food & snacks Free uniforms Bonus based on performance Are you passionate about dogs or want to learn more about the dog wellness/grooming industry? We are primarily looking for a Front Desk Associate who is bilingual, who is able to work a few days a week (pref. half a weekday, Fri, and Sat). Pay is hourly but there are additional financial incentive bonuses based on performance (membership sales, product sales, service sales). Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Competitive hourly base pay, plus sales bonuses Merit-based pay increases Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires: Sales experience and confidence (membership sales are highly valued!) Customer service experience (retail, restaurant) Computer/ Technology proficiency A passion for dogs and dog health & wellness! Reliable transportation Willingness to work in a smoke-free environment Who We Are Looking For: We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager! Tasks: Drive membership sales through health and wellness education Drive key performance indicators average ticket price and rebook ratio through memberships, service add-ons, and retail sales Develop membership leads; Follow up with potential members Answer phone calls, schedule customer appointments, manage customer profiles and records Manage cash drawer responsible for daily cash handling Manage customer expectations; Resolve customer concerns; Retain memberships Adhere to Scenthound sanitary and cleaning practices keep the reception area clean and presentable Perform other tasks and duties as assigned by the Scenter Manager Skills and Abilities: Confidence in selling services and products Ability to connect with customers (both canine and human!) and provide outstanding customer service Ability to speak Spanish (not a requirement, but would definitely be a bonus) Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services Effective communication with team members and dog parents (in person and on the phone) Independently solve problems using Scenthound values and culture as a guide Attention to detail Time-management; Scheduling appointments efficiently Accountability; hold oneself and others to Scenthound standards
    $22k-30k yearly est. 9d ago
  • Full Time Call Center/Front Desk Associate

    Imagecare Radiology

    Front desk agent job in Hackettstown, NJ

    Job DescriptionSalary: $20 Join Our Team at ImageCare Radiology! At ImageCare Radiology, we offer a wide range of diagnostic imaging services across 20+ locations in Northern and Central New Jersey. Our outpatient centers provide affordable, high-quality care in a patient-focused environment. Join our growing team and help us deliver exceptional medical imaging while advancing your career in a supportive, dynamic setting. Be part of a team that values your skills and contributions! ImageCare Radiology is seeking a Full-Time Front Desk Associate for our Hackettstown office SCHEDULE Monday-Friday, 10:30am - 7:00pm, with rotating Saturdays 7:45 am - 4:00 pm or 8:45am - 5:00 pm depending on the shift. Initial training days and times will be discussed and agreed upon between the manager/supervisor and the employee. GENERAL DESCRIPTION OF POSITION The Front Desk Associates will act as the representatives of ImageCare, interacting directly with our patients and providing excellent customer service and patient care. Responsibilities include checking patients in and providing all necessary paperwork upon arrival for their appointments. The ideal candidate is reliable and professional, has excellent communication skills, and the ability to manage multiple responsibilities at the same time. Experience and knowledge of the medical field highly preferred. EXPERIENCE Customer service: 1 year (Preferred) BENEFITS Health insurance Vision insurance Dental insurance 401(k) Paid time off ABILITY TO COMMUTE/RELOCATE Hackettstown, NJ: Reliably commute or planning to relocate before starting work (Required) Flu Vaccination & Proof of MMR Requirement: It is ImageCare's Company Policy that all personnel must be vaccinated with the MMR and the yearly flu shot. ImageCare Centers provided the following inclusive hiring information: We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
    $20 hourly 13d ago
  • Part Time Front Desk Associate (Spanish Bilingual

    Scenthound

    Front desk agent job in Allentown, PA

    Benefits: Employee discounts Free food & snacks Free uniforms Bonus based on performance Are you passionate about dogs or want to learn more about the dog wellness/grooming industry? We are primarily looking for a Front Desk Associate who is bilingual, who is able to work a few days a week (pref. half a weekday, Fri, and Sat). Pay is hourly but there are additional financial incentive bonuses based on performance (membership sales, product sales, service sales). Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Competitive hourly base pay, plus sales bonuses Merit-based pay increases Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires: Sales experience and confidence (membership sales are highly valued!) Customer service experience (retail, restaurant) Computer/ Technology proficiency A passion for dogs and dog health & wellness! Reliable transportation Willingness to work in a smoke-free environment Who We Are Looking For:We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager! Tasks: Drive membership sales through health and wellness education Drive key performance indicators - average ticket price and rebook ratio - through memberships, service add-ons, and retail sales Develop membership leads; Follow up with potential members Answer phone calls, schedule customer appointments, manage customer profiles and records Manage cash drawer - responsible for daily cash handling Manage customer expectations; Resolve customer concerns; Retain memberships Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable Perform other tasks and duties as assigned by the Scenter Manager Skills and Abilities: Confidence in selling services and products Ability to connect with customers (both canine and human!) and provide outstanding customer service Ability to speak Spanish (not a requirement, but would definitely be a bonus) Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services Effective communication with team members and dog parents (in person and on the phone) Independently solve problems using Scenthound values and culture as a guide Attention to detail Time-management; Scheduling appointments efficiently Accountability; hold oneself and others to Scenthound standards Compensation: $12.00 - $14.00 per hour
    $12-14 hourly Auto-Apply 60d+ ago
  • Front Desk

    Grand Fitness

    Front desk agent job in Hackettstown, NJ

    Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan Rate $15.50 per hour As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description $15.50 per hour
    $15.5 hourly 60d+ ago
  • Front Desk Receptionist

    River Street Dentistry

    Front desk agent job in Wilkes-Barre, PA

    Job Description Are you ready to take your administrative career to the next level by becoming a full-time Front Desk Receptionist at River Street Dentistry? We are seeking a dynamic individual with exceptional interpersonal skills to be the face of our thriving Plains, PA dental practice. This is the perfect opportunity to showcase your enthusiasm for customer service while working in a dynamic environment. You earn a competitive wage depending on experience. Our team receives wonderful benefits, such as: Paid holidays Paid vacation Sick time Training Insurance benefits Uniforms Imagine the satisfaction of being the go-to problem solver for our valued patients, ensuring every appointment is smooth and seamless. If you think you're up for the task, apply today! YOUR IMPACT You can expect to work from: Monday and Thursday, 8:00 am - 5:00 pm Tuesday and Wednesday, 8:00 am - 6:00 pm Friday, 9:00 am - 11:00 am You're an integral part of our dental practice, providing fantastic customer service and vital administrative support. Your responsibilities include warmly greeting patients, checking them in and out for appointments, and verifying their insurance information. You schedule appointments, answer phone calls, and address patient inquiries with a friendly and professional demeanor. By collecting payments, updating patient records, and keeping your work area tidy, you directly contribute to our success! OUR IDEAL FRONT DESK RECEPTIONIST High school diploma or equivalent Excellent phone etiquette and strong communication skills Computer proficiency Helpful attitude, organizational skills, and fantastic problem-solving skills Relevant experience in a business office and knowledge of dental terminology would be preferred. Dental software experience would be a plus! ABOUT US Our dedicated team at River Street Dentistry has been helping patients achieve excellent oral health since 1993. Whether patients need a general check-up, more comprehensive services, or cosmetic improvements, our tailored treatment plans and state-of-the-art procedures enhance the natural beauty of every smile. We love helping patients and are passionate about what we do, which is evident in our caring work culture. Join our team and become a part of a reputable dental practice that prioritizes growth, teamwork, and high-quality care! HOW TO JOIN US So, what do you think? If this sounds like the right position for you, go ahead and apply. It should take no more than 3 minutes to complete our initial application. Good luck! Job Posted by ApplicantPro
    $27k-34k yearly est. 31d ago
  • Front Desk Receptionist

    Pa Foot and Ankle Associates

    Front desk agent job in Easton, PA

    Job DescriptionBenefits: Retirement Plans Paid Time Off/Holiday Pay Short-Term & Long-Term Disability Life and AD&D Insurance Health, Dental, and Vision Insurance 401(k) matching Pace Foot and Ankle Centers, PLLC is committed to the well-being of our valued employees, offering a wide range of voluntary benefits. Company Overview At Pace Foot and Ankle Centers, PLLC you are our most valuable asset! Our healthcare team is dedicated to the art and science of advanced foot and ankle treatments. For our employees and patients, our goal is to incorporate our extensive training and knowledge into a rewarding healthcare experience. We value communication and teaching. Job Summary The Patient Representative works on improving the quality of the patients experience at all encounters and is responsible for answering patient calls, scheduling appointments, and assisting the patient with their current needs. Responsibilities Registering patients into EMR system Collecting Insurance information and scanning into the chart Scheduling patient appointments Collecting copays and any past-due balances Greet patients professionally both in person and on the phone Optimizing provider schedules and patient satisfaction with efficient scheduling Effectively answering patient questions and concerns Qualifications High school graduate or equivalent required. Excellent customer service and interpersonal skills. General computer experience with data entry is required. The ability to multitask effectively. Medical insurance background preferred. Knowledge of medical terminology is preferred. Attention to detail
    $27k-34k yearly est. 27d ago
  • Front Desk/Host

    Daveandbusters

    Front desk agent job in Lehigh, PA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $13 - $14 per hour Salary Range: 13 - 14 We are an equal opportunity employer and participate in E-Verify in states where required.
    $13-14 hourly Auto-Apply 60d+ ago
  • Hotel Front Desk Clerk

    Mohegan 3.6company rating

    Front desk agent job in Wilkes-Barre, PA

    JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITE Anticipates guests' needs, responds promptly and acknowledges all guests, however busy and whatever time of day. Maintains positive guest relations at all times. Resolves guest complaints, ensuring guest satisfaction. Maintains complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities. Obtains assigned bank and ensures accuracy of contracted monies. Keeps bank secure at all times. Answers department telephone, using correct greeting and telephone etiquette. Processes all guest check-ins. Verifies registration card information with the guest. Obtains back-up information for guest credit/payment method and inputs into system; collects cash when designated. Directs Bell Person to escort guest and transport their luggage to the room. Handles overbooked or "walked" guests. Accepts and records wake-up call requests. Monitors, sends and distributes guest faxes. Communicates pertinent guest information to designated departments (i.e., special requests, amenity delivery). Resolves discrepancies on the room status report with Housekeeping. Matches the bucket check to in-house guest ledger report; reports discrepancies to supervisor/manager. Processes all check-outs. Processes adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges. Processes Players Club applications and issues Players Cards to interested guests. Performs other related duties as assigned. Promotes superior guest service. Minimum Qualifications High school graduate or equivalent vocational training certificate. Good communication skills both verbal and written. Ability to compute basic arithmetic. Provide excellent guest service and maintain a professional demeanor. Ability to input and access information in the property management system/computers/point of sales system. Some college or training in hospitality industry. Previous experience as Front Desk Clerk. Must be able to work various shifts, weekends, holidays and flexible hours. Must be able to withstand prolonged standing. #WeWantYou Work Shift: Regular Knock, knock. Hear that sound? That's opportunity!
    $24k-28k yearly est. Auto-Apply 60d+ ago
  • Physical Therapy Aide / Front Office Assistant

    Trinity Rehab

    Front desk agent job in Sparta, NJ

    Job Description Physical Therapy Aide / Front Office Assistant | Part Time Trinity Rehab is seeking a friendly, organized team member to support both patient care and front-desk operations. In this hybrid role, you'll greet patients, schedule appointments, answer phones, take payments, and help keep the clinic running smoothly. You'll also assist therapists with basic tasks such as preparing treatment areas and supporting patient flow. What We're Looking For Strong communication and customer-service skills Ability to multitask in a busy clinic environment Attention to detail and a positive, patient-focused attitude Front office or healthcare experience preferred (PT students welcome) Position Details Part-time mornings and evenings Pay: $15-$17/hr, with potential for more based on experience Apply today and join a supportive team dedicated to exceptional patient care! EQUAL OPPORTUNITY EMPLOYER. Trinity rehab is an equal employment opportunity employer. The company's policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. The company also prohibits harassment of applicants or employees based on any of these protected categories. EQUAL OPPORTUNITY EMPLOYER. Trinity rehab is an equal employment opportunity employer. The company's policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. The company also prohibits harassment of applicants or employees based on any of these protected categories.
    $15-17 hourly 19d ago
  • Front Desk Agent

    Mount Airy Casino Resort 3.8company rating

    Front desk agent job in Mount Pocono, PA

    The Front Desk Agent is responsible for providing hospitality through greeting and welcoming guests and assisting guests in a friendly and courteous manner while performing check in and checkout processes, ensuring superior service to all guests and patrons of the Hotel/Casino. All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Essential Job Functions: Greets and welcomes guests in a friendly, courteous manner, assigns rooms and is responsible for the accurate check in and checkout processes for hotel guests. Promotes positive guest, employee and public relations at all times. Responsible for the quality, consistency and presentation of all products and services delivered to guests. Issues room keys to guests, ensuring all assigned rooms are clean and vacant. Communicates with Housekeeping / Property Operations to coordinate clean and vacant rooms or report any guest problems. Routinely describes hotel and room amenities and provides directions. Answers any guest inquiries appropriately; contacts others to obtain information when necessary. Maintains a cash bank and adheres to all revenue controls and procedures. Processes folios, posts charges and collects payments due. Reviews charges with guests. Receives cash, credit card and comps in payment. Contacts a supervisor for assistance in handling any folio disputes. Handles any pick up charges according to established policies and procedures. Obtains appropriate approval to assist guests requesting discretionary complimentaries for pick up charges. Makes hotel reservations for FIT or transient guests when the hotel is at a selling status. Records pertinent guest comments onto reservation. Reads and follows up on reservation comments. Works to resolve any guest concerns or issues in a courteous and efficient manner. Communicates any job/service related incidents to supervision in a timely manner. Provides written reports when necessary. Maintains knowledge of hotel, property, events and promotions to assist with guest inquiries. Ensures the timely delivery of all messages, mail and packages when necessary. Assists in other projects and handles job tasks as deemed appropriate. Attends meetings as necessary. Adheres to all policies, procedures and revenue controls. Meets attendance guidelines and adheres to regulatory, departmental and company policies. Qualifications Essential Requirements: Must be able to perform each of the essential functions and responsibilities satisfactorily. Must be a minimum 18 years of age or older upon employment. High School Diploma or equivalent required. Minimum one year Hospitality/Front Office experience preferred. Casino/Front Desk experience preferred. Proficient computer/PC skills, including Microsoft Office. Possesses excellent customer service, organizational, communication and multi-tasking skills. Strong interpersonal qualities. Flexible to work any scheduled shifts and/or days, including weekends and holidays. Ability to perform basic calculations and understand, analyze, interpret and communicate guest or operational data and information. Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary. ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas. Must be able to stand or sit for long periods. Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. Adequate manual dexterity to operate office equipment and engage in light lifting. Other Skills/Abilities: Must be able to obtain and maintain a Gaming License as required by the Pennsylvania Gaming Control Board. Must be able to handle exposure to areas where smoking is permitted. Must be able to speak, read, write and understand English. Must have oral and aural acuity and ability to respond to cues. Employment is contingent upon a favorable outcome of a background investigation and drug screening. The Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing need of the organization.
    $26k-30k yearly est. 1d ago
  • Front Desk Clerk

    Mohegan 3.6company rating

    Front desk agent job in Wilkes-Barre, PA

    JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITE Starting at $13/hr Anticipates guests' needs, responds promptly and acknowledges all guests, however busy and whatever time of day. Maintains positive guest relations at all times. Resolves guest complaints, ensuring guest satisfaction. Maintains complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities. Obtains assigned bank and ensures accuracy of contracted monies. Keeps bank secure at all times. Answers department telephone, using correct greeting and telephone etiquette. Processes all guest check-ins. Verifies registration card information with the guest. Obtains back-up information for guest credit/payment method and inputs into system; collects cash when designated. Directs Bell Person to escort guest and transport their luggage to the room. Handles overbooked or "walked" guests. Accepts and records wake-up call requests. Monitors, sends and distributes guest faxes. Communicates pertinent guest information to designated departments (i.e., special requests, amenity delivery). Resolves discrepancies on the room status report with Housekeeping. Matches the bucket check to in-house guest ledger report; reports discrepancies to supervisor/manager. Processes all check-outs. Processes adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges. Processes Players Club applications and issues Players Cards to interested guests. Performs other related duties as assigned. Promotes superior guest service. Minimum Qualifications High school graduate or equivalent vocational training certificate. Good communication skills both verbal and written. Ability to compute basic arithmetic. Provide excellent guest service and maintain a professional demeanor. Ability to input and access information in the property management system/computers/point of sales system. Some college or training in hospitality industry. Previous experience as Front Desk Clerk. Must be able to work various shifts, weekends, holidays and flexible hours. Must be able to withstand prolonged standing. #WeWantYou Work Shift: Any (United States of America) Regular Knock, knock. Hear that sound? That's opportunity!
    $13 hourly Auto-Apply 33d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Pocono, PA?

The average front desk agent in Pocono, PA earns between $23,000 and $34,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Pocono, PA

$28,000

What are the biggest employers of Front Desk Agents in Pocono, PA?

The biggest employers of Front Desk Agents in Pocono, PA are:
  1. Mount Airy Casino Resort
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