Front desk agent jobs in Reading, PA - 165 jobs

Hilton Garden Inn Allentown West SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Act in accordance with all security and emergency procedures and manage the instigation of these, as required Ensure that all Guest complaints managed, recorded, and resolved promptly Support the Night Auditor with all Front Desk and accounting related duties Produce nightly reports, as required Inform Departments of special requests, early/late departures, room changes and other Guest requests Maintain good communication and work relationships in all hotel areas Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Two years Front Desk experience Knowledge of the hospitality industry High level of IT Proficiency Able to speak and understand Spanish Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

Front Desk Agent- Renaissance Allentown, Allentown, PA Full-Time-- Flexible Availability Required Primarily 3pm-11pm./ 7am-3pm as needed. /Mid-shift as needed. Weekends and holidays are also required. $15.00/Hr. Criminal Background Check Required Position Overview: We're looking for an engaging, detail-oriented Front Desk Agent to deliver exceptional service to our guests. In this highly visible role, you'll be the first and last impression - setting the tone for a stay that's both elevated and personalized. What You'll Be Doing: Welcome guests with warmth, professionalism, and efficiency during check-in/check-out. Accurately manage guest reservations, payments, and folios using our property management system. Provide knowledgeable recommendations on hotel features and local attractions. Handle guest inquiries, service requests, and concerns with confidence and care. Collaborate with housekeeping, engineering, and other departments to meet guest needs. Uphold the cleanliness, organization, and safety of the front desk area Follow all brand standards and operational procedures to maintain consistency and excellence. What We're Looking For: Prior in person customer service experience required, especially in an upscale environment. Outstanding communication and interpersonal skills. Tech-savvy with the ability to quickly learn new systems. Calm, professional demeanor in fast-paced or high-pressure situations. Commitment to hospitality and guest satisfaction. Reliable, punctual, and adaptable to shifting priorities. Benefits: Medical, dental, and vision insurance. Matching 401K. Paid time off to use within the first year. Paid vacation after one year. Six paid holidays. Marriott rooms discount on hotel stays worldwide. Free gym membership.

Starting Compensation: $12.00/Hourly Find job security and stability alongside a growing community and a team that supports you. Level up your career through a large network and specialty training. If you're passionate about making a difference, apply today to join us in serving the community! Job Description: JOB SUMMARY The Front Desk Attendant provides facility access and customer service for patrons of Lancaster County Swimming Pool. REPORTING RELATIONSHIPS The Front Desk Attendant reports directly to the Front Desk Supervisor. Additional supervision is provided by the Assistant Front Desk Manager, Assistant Pool Manager, Pool Manager and the Program Manager. ESSENTIAL JOB FUNCTIONS Ability to handle money quickly and accurately Ability to organize and maintain control under fast paced conditions Comply with cash control procedures and admission procedures as set forth by Park and management staff. Maintaining a good, working relationship with the public regarding: complaints, suggestions, policy and discipline. Assisting in the execution of all Emergency Action Plans Presents a friendly, professional image, in person and by telephone. Checks passes or collects money from patrons entering facility, ensuring no one enters the facility illegally. Has a working knowledge of cash register operation. Operates cash register and all components of admissions office Maintains a neat, well-groomed appearance Has an understanding of all pool rules, schedules and programs. Consistently, courteously and professionally enforce all rules and regulations. Exercises mature judgement at all times OTHER SPECIFIC TASKS OR DUTIES Handles incoming telephone calls professionally and courteously. Completes daily checklists and reports Is aware of all pool special events and parties and be able to assist patrons when they arrive Attends Front Desk and Pool Staff meetings Assists with keeping the facility clean, including bathrooms and bath houses Regularly works weekends and holidays Performs other duties as assigned. MINIMUM QUALIFICATIONS Must be at least 14 years of age Must have PA State Police background check, PA Child Abuse History clearance and FBI fingerprint background check KNOWLEDGE, SKILLS AND ABILITIES Excellent math skills Basic computer operations Ability to maintain focus and alertness while on duty Ability to exercise discipline and initiative in planning, organizing and implementing assigned work. Excellent interpersonal skills. REQUIRED LICENSES/CERTIFICATIONS/CLEARANCES Must be at least 14 years of age. Must have PA State Police background check, PA Child Abuse History clearance and FBI fingerprint background check PHYSICAL REQUIREMENTS/WORK ENVIRONMENT Climbing steps to elevated slide entrance (employees 16 years of age and older only) Lifting equipment to waist up to 40 lbs Ability to hear questions at a conversational tone Ability to stand and walk up to 3 hours continuously Ability to speak clearly and loudly enough to be heard by large groups The County of Lancaster offers comprehensive benefits to our employees. Read more about our benefits here. Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.

The Spooky Nook Sports Lanco Front Desk employee is responsible for welcoming all Spooky Nook Sports Lanco guests and providing an inviting, fun and healthy experience for all program participants and facility customers. This position requires paramount customer service and leadership skills. The Front Desk Customer Service employee must remain organized throughout the registration process (including the collection and recording of payments) for all activities and program registrations and batting cage operations. NOTE: Because this position will involve routine interaction with children, all candidates must successfully obtain the following clearances PRIOR to beginning employment: PA State Police criminal history record, PA Child Abuse Clearance, and FBI Fingerprint-based criminal history clearance. If you do not already have these, please follow this link to begin the process of obtaining your clearances: ************************************************************** We recommend obtaining these as soon as possible to ensure your employment can begin promptly, as results may take up to 4 weeks to arrive. You must possess the “Employment” versions of each clearance and not the “Volunteer” versions. Benefits Working at a branch of the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed. As a part-time team member of the Nook, you will enjoy: Free adult membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. 35% discount on food and beverage purchases, including the Forklift and Palate restaurant 35% discount on all Nook apparel Free child watch (3-hour increments) Discounts on personal training, event space rental, and more! Local business discounts Essential Job Functions Opens/closes front desk at Lanco Performing best practices for the Lanco welcoming and registration processes Seeks guest feedback and makes recommendations to improve visitor experience Promotes Spooky Nook Sports Lanco programming and provides related information to existing and potential customers Listens to program participants/guests needs and inquiries to determine appropriate service actions Responds to various inquiries by guests in the facility and over the phone Processes payments for internal programming registrations, and daily fees Maintains guest and facility usage statistics Remains calm during participant/guest interactions involving urgent or stressful matters Follows all cash handling policies and procedures Checks participants identification and account profile upon checking in or registering for a program Schedules facility usage and rentals for participants/guests Completes office administrative tasks such as printing, copying, mailing, filing, etc. Communicates with members concerning facility changes, large events, promotions, etc. Provides recommendations to improve process and procedures of all related tasks All other duties as assigned Requirements PA Child Abuse Clearance and FBI Fingerprint Criminal History Clearance: Must be dated within the past 5 years and specifically for employment (not volunteer). NOTE: If you do not have already these clearances, you will be provided with instructions when an offer of employment is made. Results can take up to 4-6 weeks. Both clearances must be presented before employment can begin. Experience in a customer service role Dependable transportation to and from work Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that includes evenings, weekends, and/or holidays as needed Authorized to work in the United States Preferred Qualifications Highly dependable with a history of consistent attendance and punctuality Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Integrity: Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Ability to remain calm in tense or stressful situations Initiative to work efficiently with minimal supervision Working Conditions Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will occasionally be required to lift, push, pull, lower and/or move up to 50 lbs occasionally. Noise Level: The noise level in this environment is typically variable. Work schedule: The work schedule may fluctuate to including evenings, weekends, and holidays. Salary Description $12/hr

Benefits: * 401(k) * Bonus based on performance * 401(k) matching * Company parties * Employee discounts * Flexible schedule * Training & development * Wellness resources * Opportunity for advancement * Free uniforms Benefits/Perks * A competitive hourly rate plus bonuses * 401k * Flexible Schedules * Service Training * Fun, wellness-focused work environment * Complimentary and discounted access to Restore's innovative wellness services * Growth potential Company Overview Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America. Job Summary Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you're amazing! That's what we're all about at Restore, which means we're always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience. Responsibilities * Greeting clients and assisting them with Restore's wellness services * Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process * Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system * Conducting tours and selling service packages and memberships * Educating clients on Restore services, including medical benefits, precautions, and at-home care * Performing opening and closing procedures * Maintain a safe, clean and secure environment for all guests and employees. * Serve as an expert on Restore products and services. * Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle. * Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions. Qualifications * You're passionate about health and wellness * You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don't have a retail vibe. * Working weekends doesn't bum you out * Communication and collaboration are some of your strong suits * You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating . Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality -the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The service driven Guest Experience Agent (Front Desk Lodging) provides courteous, prompt service to potential or resident guests by answering phones, making reservations, checking guests in/out, and interacting with guests in a friendly and professional manner to create a memorable experience. This role is essential in making a great first impression on our guests! We are currently looking for a: Dutch Wonderland Inn Guest Experience Agent Roles & Responsibilities: Roles & Responsibilities: · Greet and interact with guests in a warm, friendly, fun, and professional manner · Maintain a neat, clean, and professional appearance · Utilize property management system to make reservations, check-in and check-out guests, process payments, maintain a cash drawer and operate office equipment · Ensure a smooth check-in and check-out process for guests · Deliver guest amenities as requested · Accurately process guest payments while maintaining PCI compliance · Operate internal communication devices in an efficient and professional manner while answering and transferring calls · Provide highest level of service by anticipating, listening attentively, and promptly responding to guest requests and complaints · Partner with housekeeping and/or maintenance to ensure guest requests and complaints are resolved in a timely manner · Keep the front desk area clean and neat by sanitizing surfaces and office equipment · Demonstrate a working knowledge of all services and facilities of the property · Comply with all standard operating procedures · Accurately document the overnight shift happenings and provide updates to lodging leadership on a routine basis · Provide guests with insightful information about other nearby parks and properties · Inform guests of events and activities that may be occurring during their visit · Promptly escalate any maintenance issues or emergencies to the appropriate authorities · Assist with operating the retail Point-of-Sale (POS) system, as needed · All other duties assigned by leadership Education and Experience: · High school diploma, GED, or equivalent preferred; Equivalent work experience will also be considered · 1+ year of previous hospitality or front desk experience a plus, but not required Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. Requirements: · Must be at least 18 years of age to comply with PA Child Labor Laws · Ability to work flexible schedule, including evenings, weekends, and holidays · Must have reliable transportation to and from work for your scheduled shift · Ability to comply with all uniform policies · Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner · Ability to portray a positive, outgoing, professional attitude · Ability to handle pressure and difficult situations with poise and finesse · Must possess strong written and verbal communication skills · Must possess strong attention to detail and problem-solving abilities · Ability to accurately use Point of Sale (POS) and/or other cash handling equipment · Ability to use office technology and equipment, such as PC, software, and copier · Must be proficient in Microsoft Outlook, Excel, Word, and Power Point · Ability to follow direction, multi-task, and work as part of a team as well as independently Physical Requirements: · Ability to stand in place for long periods of time · Ability to stand, walk, and remain on feet for majority of the workday · Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders · Ability to remain sedentary for extended periods of time, while using a computer · Ability to carry, push, pull, lift, and hold objects weighing up to 20 pounds Working Conditions: · This role will be based in an indoor lodging setting, predominantly at the front desk · Potential exposure to the variable outside temperatures on occasion, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions · Subject to frequent interruptions and may need to reprioritize activities · Subject to constant repetitive motion Palace Perks & Benefits: · Flexible schedule · Ability to cross-train and learn unique skills across various departments · Free admission to Dutch Wonderland and all Palace Entertainment parks on your days off · Invitations to exclusive company-sponsored employee events throughout the season Team member benefits: Do not miss the chance to spark your career now!

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Front Desk Clerk in Lancaster, Pennsylvania. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: * Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. * Process payments and deposits. * Run reports and submit maintenance request forms to ensure office efficiency. * Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. * Prioritize customer satisfaction, address conflicts and solve problems promptly. Experience & skills you need: * High school diploma or equivalent experience. * 1+ years of experience in customer service with exceptional customer service skills. * Strong organizational skills and meticulous attention to detail. * Computer literacy and the ability to learn new systems. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.

Maxx Fitness Clubzz is looking for a committed, friendly, upbeat individual to become a part of our fitness team! About Maxx Fitness: Fitness can go beyond just a hobby to being a fulfilling and financially rewarding career. Working with a brand that is rapidly expanding is the best choice you can make. Maxx Fitness Clubzz is a luxury gym chain offering state-of-the-art equipment and affordable membership rates. Maxx strives to always deliver an excellent experience for members. You can take part in this success and play a role in each relationship that gets created. Best of all, there's no need to start from scratch. Realize your full potential as a manager by taking advantage of the MAXX playbook and fully integrated support with the backing of their expert corporate team. Founded in 2011 by health and fitness professionals hailing from a range of specialized backgrounds. Our experts enjoy working closely together with you to maximize your fitness goals, creating constantly evolving plans to challenge you in a fun, inspiring, and social environment. Each of our 25,000+ square foot locations hosts state-of-the-art cardio machines, a full lineup of classes and instructors, and features amenities like our smoothie bar and Kids Club. Unlike other low-cost gym franchises, Maxx Fitness Clubzz cuts no corners for their customers. One of the fastest-growing fitness franchises with locations already open in RI, PA, and OH shows why our offerings far exceed other gyms with comparable pricing plans. Membership fees start at only $10 and grant access to state-of-the-art cardio machines, comprehensive offerings of classes and instructors, and even smoothie bars, cinema cardio rooms, and Kids Clubs so parents can work out peacefully. If you are looking to share a passion for fitness then this is the perfect job for you! Essential Duties and Responsibilities: Responsible for providing the first positive impression of the Maxx Fitness facility; Interact with customers by telephone and in-person to provide information about our memberships and services. Check to ensure that appropriate changes were made to resolve customers' problems; Complete membership forms, prepare change of address records, or issue service discontinuance orders, using check-in computers; Contact customers to respond to inquiries; Maintaining a clean facility; Create rapport with customers that may lead to sales of new memberships or additional services or products. Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes. Anticipate member's needs, respond promptly, and acknowledge all members Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information. Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience. Ability to maintain the cleanliness of the club for up to 50% of the shift. Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment. Hands-on experience in accepting payments from customers and give change and receipts. Drive revenue by communicating and demonstrating the benefits of products and special promotions to customers. Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way Minimum Skills Ability to manage multiple responsibilities Solid work ethic with strong decision-making skills Self-starter who takes initiative with minimal direction and supervision Comfortable working a flexible rotating schedule Superior customer service skills, preferably in the fitness industry. Hardworking, enthusiastic, and energetic! Strong problem resolution skills. Minimum Qualifications 18 years old or older A High School Diploma Or Equivalent required Six months face-to-face customer service experience in a retail environment required or 1-year Fitness experience preferred. Physical Functions: Ability to stand and/or walk for an entire shift; Open Availability To Work 20-25 hours each week. A High School Diploma Or Equivalent required Certified Fitness Trainers or Instructors Preferred The job requirements list is not a complete description of responsibilities, but the list reflects the general qualifications, duties, and/or responsibilities necessary to perform this position. The Company reserves the right to revise the job description when circumstances are necessary for reasons like, but not limited to, new systems, technical developments, emergencies, and/or personnel changes. Location Address: Maxx Fitness 260 Eagleview Boulevard Suite #140 Exton, PA 19341 We look forward to meeting you, Maxx Fitness Management

Full-time, Part-time Description Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you'll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment! As a Sales Associate, you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets. If you're outgoing, confident, and ready to take ownership of your success, we want you on our team! Key Responsibilities: Drive Sales Success: Actively promote and sell Massage Envy's membership programs, retail products, and premium services to meet or exceed individual and location sales targets. Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions. Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business. Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach. Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area. Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance. Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day. Uphold Our Brand: Embody Massage Envy's Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere. Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table. Daily Excellence: Complete regular cleaning checklists to ensure a pristine sales environment. Requirements What We're Looking For: A persuasive, outgoing personality who loves engaging with people and influencing decisions. A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets. Strong communication and relationship-building skills to connect with clients and close sales. Confidence in a fast-paced, dynamic environment where you can take initiative and drive results. Organizational skills to juggle multiple tasks while keeping sales at the forefront. Passion for wellness and a belief in the value of Massage Envy's services. Ability to stand for extended periods and maintain a professional, energetic presence. Previous sales experience is a plus, but we're looking for drive and personality above all! Why Join Us? Be part of a vibrant, supportive team where your energy and ideas make a difference. Opportunity to shine in a role that rewards persuasion, hustle, and results. Competitive compensation with performance-based incentives for top performers. Training and support to help you master our services and sales processes. A fun, fast-paced environment where you can grow your sales skills and career. Ready to Lead the Way in Sales? If you're a confident, persuasive go-getter who's ready to crush sales goals and create unforgettable customer experiences, apply now to join Massage Envy as a Sales Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, PCRK will provide reasonable accommodations for qualified individuals with disabilities. *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Our Hotel Guest Service Agent, your primary role is to provide exceptional customer service to hotel guests. You'll assist guests with check-in and check-out procedures, handle reservations and inquiries, and address any concerns or requests they may have during their stay. Additionally, you'll strive to ensure a seamless and enjoyable experience for guests while upholding the hotel's standards of hospitality and professionalism. The hours for this position will be 3p-11p Saturday and Sunday. Team Member Benefits: Employer Matched 401K Hotel Room Discounts across multiple brands Other Supplemental Benefits Essential Job Functions: Greet, register, and assign rooms to guests of the hotel. Verify customers' credit and establish payment method. Make and confirm external reservations for dinner, entertainment, and transportation. Compute bills, collect payments, and make change for guests. Answer hotel phone and handle guest requests and inquiries. Transmit and receive messages, using telephones or PMS system. Deposit guests' valuables in hotel safes or safe-deposit boxes. Perform bookkeeping activities, such as balancing accounts. Serve food and beverages to guests, ensuring a positive dining experience. Act as a private lounge host. Practice safe work habits and use required safety equipment. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Perform other duties as requested by management. Qualifications High School diploma or equivalent preferred. Previous customer service experience required or equivalent training. Dynamic, engaging and passionate personality with the ability to multi-task Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25, bending and reaching. Job descriptions and responsibilities are subject to change depending on business needs.

Benefits: Employee discounts Free food & snacks Free uniforms Bonus based on performance Are you passionate about dogs or want to learn more about the dog wellness/grooming industry? We are primarily looking for a Front Desk Associate who is bilingual, who is able to work a few days a week (pref. half a weekday, Fri, and Sat). Pay is hourly but there are additional financial incentive bonuses based on performance (membership sales, product sales, service sales). Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Competitive hourly base pay, plus sales bonuses Merit-based pay increases Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires: Sales experience and confidence (membership sales are highly valued!) Customer service experience (retail, restaurant) Computer/ Technology proficiency A passion for dogs and dog health & wellness! Reliable transportation Willingness to work in a smoke-free environment Who We Are Looking For:We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager! Tasks: Drive membership sales through health and wellness education Drive key performance indicators - average ticket price and rebook ratio - through memberships, service add-ons, and retail sales Develop membership leads; Follow up with potential members Answer phone calls, schedule customer appointments, manage customer profiles and records Manage cash drawer - responsible for daily cash handling Manage customer expectations; Resolve customer concerns; Retain memberships Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable Perform other tasks and duties as assigned by the Scenter Manager Skills and Abilities: Confidence in selling services and products Ability to connect with customers (both canine and human!) and provide outstanding customer service Ability to speak Spanish (not a requirement, but would definitely be a bonus) Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services Effective communication with team members and dog parents (in person and on the phone) Independently solve problems using Scenthound values and culture as a guide Attention to detail Time-management; Scheduling appointments efficiently Accountability; hold oneself and others to Scenthound standards Compensation: $12.00 - $14.00 per hour

Job Title: Guest Services Agent Reports directly to: Director of Hotel Operations Job Overview: The Guest Services Agent will be responsible for ensuring the smooth operation of Guest Services and guest satisfaction. Responsibilities and Duties: Knowledge of Oracle. Understanding of the hotel room reservation process; check in, check out, etc. Greeting guests and making them feel welcome. Hotel ambassador- share property knowledge. Assigning rooms. Processing payments. Accommodating guest requests. Work with the Director of Hotel Operations on guest amenities, room blocks, rate flex,etc. Check rooms daily to ensure proper cleanliness. Oversee breakfast preparations.

Benefits: Retirement Plans Paid Time Off/Holiday Pay Short-Term & Long-Term Disability Life and AD&D Insurance Health, Dental, and Vision Insurance 401(k) matching Pace Foot and Ankle Centers, PLLC is committed to the well-being of our valued employees, offering a wide range of voluntary benefits. Company OverviewAt Pace Foot and Ankle Centers, PLLC you are our most valuable asset! Our healthcare team is dedicated to the art and science of advanced foot and ankle treatments. For our employees and patients, our goal is to incorporate our extensive training and knowledge into a rewarding healthcare experience. We value communication and teaching. Job SummaryThe Front Desk Medical Receptionist plays a vital role in creating a positive patient experience. We are looking for someone with experience using EMR programs, strong phone skills, problem-solving skills, the ability to multitask, understand medical terminology, and insurance information. Responsibilities Greeting patients Answering phones Scheduling patient appointments Managing patient records via our EMR program Collecting patient payments Secures patient information and maintains patient confidence by completing and safeguarding medical records by following HIPPA Privacy Laws. Maintains a safe, secure, and healthy work environment by establishing and following safety standards and procedures set forth by OSHA. Qualifications Graduate high school and have two years of similar experience preferred Able to work effectively in a fast-paced environment. Excellent customer service and interpersonal skills. General computer experience with data entry in a EMR program is required. The ability to multitask effectively. Knowledge of medical terminology is preferred. Attention to detail At Pace Foot and Ankle Centers, PLLC you are our most valuable asset! Our healthcare team is dedicated to the art and science of advanced foot and ankle treatments. Medicine and surgery are constantly evolving, and our physicians strive to stay current. Our goal is to incorporate our extensive training and knowledge into a rewarding healthcare experience. We value communication and teaching where our patients, who range from pediatric to geriatric, and their families are active participants in making decisions regarding their health and wellness. This business is independently owned and operated by the business owner. Your application will go directly to the business owner, and all hiring decisions will be made by the management of this business. All inquiries about employment at this business should be made directly to the business location, and not to PACE: Foot and Ankle Centers Corporate.

Job DescriptionDescription: We are seeking a friendly, organized, and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and clients, providing a positive and welcoming environment. The Front Desk Receptionist will manage all incoming calls, handle administrative tasks, and support the office with various duties as needed. Qualifications High school diploma or equivalent (Associate's degree preferred). Proven experience as a receptionist, front desk representative, or similar role. Excellent verbal and written communication skills. Strong organizational skills and the ability to multitask effectively. Ability to work well with others and provide exceptional customer service. Proficient in MS Office (Word, Excel, Outlook) and basic office equipment (printers, copiers, etc.). Professional appearance and demeanor. Ability to handle sensitive information with discretion Requirements: Key Responsibilities: Greet and assist visitors, clients, and employees in a courteous and professional manner. Answer and direct phone calls, emails, and inquiries in a timely and accurate manner. Manage appointment scheduling and ensure efficient calendar management. Maintain a clean, organized, and professional front desk area. Handle mail and package deliveries, ensuring proper distribution. Perform administrative tasks, such as filing, data entry, and updating records. Provide general information and directions for visitors and staff. Assist with office supplies management, including ordering and inventory control. Communicating with service providers to book appointments based on availability and urgency and providing information, service requirements and specific instructions. The Front desk serves as the primary contact point for all vendor related inquires and ensures that the service process flows smoothly from start to finish. Ensure all safety protocols are followed, including visitor sign-ins and security procedures. Support other departments with administrative tasks as needed. Supports the mission and vision of Lighthouse Vocational Services

We are seeking a part time/per diem front desk receptionist. Primarily for our Pennsburg and Emmaus offices, but willing to cover in the Quakertown office. There are regular weekly hours available as well as per diem hours to cover time off. Responsibilities include greeting patients, verifying demographic and insurance information, post exam charges, verifying insurance eligibility and obtaining authorizations and referrals, answer phones, schedule appointments, basic office duties. Previous medical receptionist experience preferred but not necessary. You must have strong organizational skills and be able to thrive in a fast-paced environment. Salary is based upon experience.

Rothman Orthopaedics is looking for a Front Desk Receptionist! The Front Desk Receptionist greets, instructs, directs, and schedules patients and visitors. Serves as liaison between patient and medical support staff. If you are qualified for and interested in this role, please apply. Rothman Orthopaedics is a world leader in the field of orthopedics, improving patients' lives with unwavering commitment. The practice was founded in 1970 by Richard H. Rothman, M.D., Ph.D and provides leading care in more than 40 locations. Schedule: M-Th 8:00-4:30 Qualifications: High School Diploma or GED minimum education requirement Minimum of one (1) year's experience in medical office environment Knowledge of business office procedures & medical terminology (preferred) Computer skills including, but not limited to, MS Office Primary duties will include but are not limited to: Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates demographic and insurance information in eCW. Updates the eCW system on patients' arrival and records referral information. Utilizes eCW to enter the copayment and notes to the Business Office. Checks out and makes appointments for follow-up patients' office schedules. Answers telephone in a amiable and professional manner, screens calls, answers any questions that are within the area of the positions responsibility, forwards calls, or takes message for preassigned person. Assists patients with ambulatory difficulties. Screens visitors and responds to routine requests for information. Collects applicable insurance co-pay information and referrals. Batches out and balances end-of-day payments. Assists other front desk personnel in situations with irate patients. Maintains work area and lobby in a neat and orderly manner. Re-supplies front desk for the day. Prepares all work for the next business day in eCW: To include: Linking of referring doctor, referral number, copay and authorization number for Visco Injections, Epi's, etc. Prints out all related paperwork for patients' appointments with the physician. Attends meetings as required. Works in conjunction with Patient Responsible team to collect past due balances. Exemplifies the desired culture and philosophies of the organization. Our Commitment to Employees: Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans. Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences. COVID-19 Vaccination Policy: As a condition of employment at Rothman Orthopaedics, it is required you receive the COVID-19 vaccination. Rothman Orthopaedics is an Equal Opportunity Employer and requests for reasonable accommodations will be considered.

Job Description Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Act in accordance with all security and emergency procedures and manage the instigation of these, as required Ensure that all Guest complaints managed, recorded, and resolved promptly Support the Night Auditor with all Front Desk and accounting related duties Produce nightly reports, as required Inform Departments of special requests, early/late departures, room changes and other Guest requests Maintain good communication and work relationships in all hotel areas Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Two years Front Desk experience Knowledge of the hospitality industry High level of IT Proficiency Able to speak and understand Spanish Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

Job Title: Guest Services Agent Reports directly to: Director of Hotel Operations Job Overview: The Guest Services Agent will be responsible for ensuring the smooth operation of Guest Services and guest satisfaction. Responsibilities and Duties: Knowledge of Oracle. Understanding of the hotel room reservation process; check in, check out, etc. Greeting guests and making them feel welcome. Hotel ambassador- share property knowledge. Assigning rooms. Processing payments. Accommodating guest requests. Work with the Director of Hotel Operations on guest amenities, room blocks, rate flex,etc. Check rooms daily to ensure proper cleanliness. Oversee breakfast preparations.