*** Hiring Bonus $500 ***
Residence Inn by Marriott, a part of Kahler Hospitality Group, is committed to providing exceptional service and a welcoming environment to all our guests. Our team members are our greatest asset, and we are dedicated to their growth and success.
We are seeking a friendly and professional FrontDeskAgent to join our team on evenings and weekends. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing outstanding guest service. As a FrontDeskAgent, you will be the first point of contact for our guests, ensuring a memorable stay from check-in to check-out.
Responsibilities
Greet and welcome guests upon arrival and departure
Check guests in and out efficiently and accurately
Manage reservations via phone, email, and in-person
Handle guest inquiries, requests, and complaints promptly and professionally
Process payments and manage the cash drawer
Provide information about the hotel, available rooms, rates, and amenities
Coordinate with housekeeping and maintenance staff to ensure guest satisfaction
Maintain a neat and organized frontdesk area
Adhere to all hotel policies, procedures, and safety guidelines
Qualifications
High school diploma or equivalent
Previous experience in a customer service role, preferably in the hospitality industry
Proficiency with hotel management software (e.g., OPERA, Protel) is a plus
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to work a flexible schedule, including nights, weekends, and holidays
Professional appearance and demeanor
Ability to stand for extended periods
Benefits:
Competitive pay
Health, dental, and vision insurance
Paid time off
Opportunities for career advancement and professional development
Compensation Range:
The compensation for this position is $16.00/hour to $17.00/hour based on qualifications and experience.
What we offer:
Competitive starting wages
Health, Dental, Vision and other benefits available after 60 days
DailyPay
401k
Paid Training
Paid PTO
Referral program
Discounts at all Kinseth Hotel Corporation hotels and restaurants
$31k-38k yearly est. Auto-Apply 18d ago
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Front Desk Agent
Kahler Hospitality Group
Front desk agent job in Rochester, MN
Kahler Grand Hotel, a part of Kahler Hospitality Group, is committed to providing exceptional service and a welcoming environment to all our guests. Our team members are our greatest asset, and we are dedicated to their growth and success.
We are seeking a friendly and professional FrontDeskAgent to join our team. We are hiring full time and part time positions. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing outstanding guest service. As a FrontDeskAgent, you will be the first point of contact for our guests, ensuring a memorable stay from check-in to check-out.
Responsibilities
Greet and welcome guests upon arrival and departure
Check guests in and out efficiently and accurately
Manage reservations via phone, email, and in-person
Handle guest inquiries, requests, and complaints promptly and professionally
Process payments and manage the cash drawer
Provide information about the hotel, available rooms, rates, and amenities
Coordinate with housekeeping and maintenance staff to ensure guest satisfaction
Maintain a neat and organized frontdesk area
Adhere to all hotel policies, procedures, and safety guidelines
Qualifications
High school diploma or equivalent
Previous experience in a customer service role, preferably in the hospitality industry
Proficiency with hotel management software (e.g., OPERA, Protel) is a plus
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to work a flexible schedule, including nights, weekends, and holidays
Professional appearance and demeanor
Ability to stand for extended periods
Benefits:
Competitive pay
Health, dental, and vision insurance
Paid time off
Opportunities for career advancement and professional development
Compensation Range:
The compensation for this position is $17.00/hour to $18.00/hour based on qualifications and experience.
What we offer:
Competitive starting wages
Health, Dental, Vision and other benefits available after 60 days
DailyPay
401k
Paid Training
Paid PTO
Referral program
Discounts at all Kinseth Hotel Corporation hotels and restaurants
$17-18 hourly Auto-Apply 17d ago
Front Desk Agent
SAI Hospitality LLC
Front desk agent job in Owatonna, MN
Job DescriptionBenefits:
Employee discounts
Free uniforms
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
We are seeking a positive, friendly FrontDeskAgent to provide exceptional service to our hotel guests. The FrontDeskAgent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The FrontDeskAgent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$31k-38k yearly est. 11d ago
Receptionist
Wealth Enhancement Group 3.8
Front desk agent job in Rochester, MN
About Wealth Enhancement
Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 80,000 households from our over 140 offices - and growing - nationwide.
Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit **************************
Our Rochester, MN office is looking for a Receptionist to serve as the first point of contact for clients, vendors, and visitors. This role is essential in creating a welcoming and professional environment while supporting the daily operations of the financial advisory office.
The Receptionist position is a full-time opportunity. The position is on-site at the Rochester office and is required to open the office at 8:00am M-F.
In the spirit of pay transparency, we are excited to share the base hourly range for this position is $20.00 - $22.00 per hour exclusive of bonuses and benefits.
Primary Job Functions
Reception and Administrative Duties
Greet clients and visitors warmly and professionally, ensuring a positive first impression.
Answer and direct incoming phone calls promptly and courteously.
Manage the office calendar, including client appointments and internal meetings.
Prepare and maintain beverage stations and obtain beverages for clients.
Support advisors and staff with administrative tasks such as data entry, filing, and scanning.
Manage incoming and outgoing USPS, FedEx, and UPS mail deliveries.
Maintain Reception and Common Areas
Maintain a clean and organized reception area, conference rooms, and kitchen.
Order and manage office supplies and refreshments.
Education / Qualifications
High School Diploma or related
Previous receptionist / office experience preferred
Well-developed written and verbal communication skills with the ability to successfully interact with people at all levels of the organization
Detail oriented, highly organized and adaptable
Experience with Microsoft Office suite
CRM experience preferred
Business office procedures knowledge
Organized and able to prioritize work
Familiarity with Salesforce and Workday a plus
WEG hires employees and makes decisions about their salary qualifications based on factors such as: the role to be performed; educational and professional experience, qualifications, skills and credentials; tenure, cost-of-living and demand for the role in the applicable market. Thus, the entire salary range for those who are classified as the Associate level is $42,500 to $63,750. We encourage you to apply and provide us with your compensation expectations when you do. We're big on open conversations, so, let's have one.
IND123
#LI-KJ1
Comprehensive Benefits Offerings
Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. You may participate in the following benefits & development opportunities:
Training and professional development
Medical, dental and vision coverage (Available to employees and their families)
Health Savings Account (HSA) with employer contribution and Flexible Spending Accounts (FSA) for medical, dependent, and transit expenses
Life and AD&D insurance - employer paid and voluntary options
Short-term and long-term disability, workers compensation - employer paid
401k with match and profit sharing
Wellness programs and resources
Voluntary benefits, including pet insurance
18 days of paid time off (PTO), accrued annually (25 PTO days after 4 years of service)
12 paid holidays each year (10 pre-determined and 2 floating days)
Paid parental leave and paid caregiver leave (Caregiver leave available after 6 months of tenure)
Reimbursement for tuition, licensing, and other credentials (Available after meeting service requirements)
Should you need reasonable accommodation when completing the application form or during the selection process, contact the Human Resources Department at ************
Information provided on this application will be kept confidential and only be shared with those involved in the selection process.
Equal Opportunity Employer, including disabled and veterans. This organization participates in E-Verify.
Click the following link to view Federal and E-Verify posters: Link
OSHA Requirements: This position requires the ability to stand or sit for long periods of time, file documents in high or low cabinets, to use the telephone and to use the computer systems.
Wealth Enhancement may use artificial intelligence (AI) tools to assist in the initial screening of resumes. All AI-supported evaluations are reviewed by our recruitment team to ensure accuracy and fairness. We are committed to equal opportunity in employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Your personal information is handled in accordance with applicable data protection laws.
$42.5k-63.8k yearly Auto-Apply 60d+ ago
Front Desk Attendant
Triple Shift Entertainment LLC
Front desk agent job in Rochester, MN
At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a FrontDesk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area.
The frontdesk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests.
Pay Range: $11.20- $14/hour
Responsibilities:
Greeting, welcoming, and directing guests with Spirit
Show Excellence by maintaining a positive attitude, remaining focused on customer needs.
Manage the scheduling of bowling lanes and equipment.
Educate guests on lane availability, pricing, and any ongoing promotions.
Respect. Assist guests in selecting appropriate equipment, such as shoes.
Process lane reservations, walk-in requests, and lane assignments
Handle cash and electronic payments
Answer customer inquiries via phone, email, or in-person
Maintain a clean and organized desk area
Manage equipment cleaning and organization (i.e., shoes)
Removes chipped and cracked bowling balls from racks as needed.
Removes bowling balls from ball return and returns to ball racks.
Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures
Promote an atmosphere of teamwork by assisting co-workers.
Use Courage to communicates customer concerns and complaints to manager on duty.
Other duties as assigned.
*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.
Requirements
Previous customer service experience.
Excellence in interpersonal and communication skills
Familiar with cash handling and point-of-sales systems.
Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays.
Excellent time management and the ability to prioritize tasks.
401k Information:You will be eligible to begin contributing to a 401(k) on the first of the month following your first 90 days of service and if you meet the minimum hours criteria. The minimum criteria for employee eligibility are 1) employees must be 21 years of age or older and 2) must work 250 hours in 90 days or an average of 1,000 hours in one year. Triple Shift Entertainment will match qualified 401(k) contributions as follows: $1 for $1 for the first 3% and $0.50 for $1 on the next 2% on what employee contributes to their 401(k) and you are considered fully vested immediately.Benefits:Please copy and paste the links below into your browser to view information on benefits offered to eligible employees-Employee Premiums link - Benefit Premiums
Benefits Guide 2026 link - Benefits Guide 2026
$11.2-14 hourly 27d ago
Guest Service Agent
ATC Hotel Management LLC
Front desk agent job in Rochester, MN
Job Description
Key Responsibilities
Greet guests with warmth and professionalism, ensuring smooth check-in and check-out experiences.
Serve as a central resource for guest requests, offering local insights, dining recommendations, and personalized service.
Resolve guest concerns with empathy, urgency, and transparency, escalating issues when necessary.
Handle room assignments, payments, and reservations accurately and efficiently.
Collaborate with housekeeping, maintenance, and leadership to ensure guest expectations are met and exceeded.
Keep lobby and frontdesk areas clean, welcoming, and fully stocked with relevant materials.
Partner with all departments to create seamless guest experience.
Promote wellness-for yourself, our team, and our guests-through thoughtful service and work habits.
Foster an inclusive environment that honors our diverse guests and team members.
Handle guest interactions, billing, and concerns with honesty and clarity.
Put guest needs first, anticipating and exceeding expectations with every stay.
Seek feedback, pursue learning opportunities, and contribute ideas to improve our service.
Qualifications
Prior experience in customer service or hospitality preferred.
Strong communication, computer, and multitasking skills.
A passion for delivering exceptional service and a positive attitude.
Ability to work a flexible schedule including weekends, evenings, and holidays.
$28k-34k yearly est. 11d ago
Front Desk Clerk
Treasure Island Casino 3.8
Front desk agent job in Welch, MN
Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES * Anticipate and respond to guests in a friendly and positive manner processing check-ins/check-outs and special requests, verifying billing and creating reservations
* Provide information about the property and its amenities
* Monitor room availability and follow restrictions and booking policies and procedures
* Adhere to cash handling and financial transactions policies and procedures
* Use equipment properly and adhere to cost controls to reduce expense and waste
* Generate Property Management System reports and complete shift reconciliation
* Provide clerical support
* Knowledgeable of hotel emergency procedures
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
* 1+ years prior guest service experience
Preferred Knowledge and Certification:
* 1-year switchboard and/or reservations experience
* 1-year cash handling experience
Required Skills:
* Accurate and detail-oriented
* Highly organized and ability to adapt quickly to changing priorities
* Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
* Excellent verbal and interpersonal communication skills
* Excellent problem solving skills
* Proven to accurately type
Required Abilities:
* Ability to follow established dress code policies and practice good personal hygiene
* Ability to interact with guests, coworkers and management in a professional and courteous manner
* Ability to enthusiastically and professionally sell and/or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues
* Ability to speak in a clear, concise and pleasant voice
* Ability to answer a multi-line phone system in a professional and courteous manner
* Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary
PHYSICAL DEMANDS
* Must be able to sit for long periods of time with occasional amounts of walking and standing
* Must have a good sense of balance, and be able to bend and kneel frequently
* Must be able to reach and twist routinely
* Must be able to push, pull and grasp objects routinely
* Must have the ability to independently lift up to 5 pounds occasionally
* Must be able to perform repetitive hand and wrist motions
* Must have good eye hand coordination
WORKING ENVIRONMENT
* Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
* Must be willing to work a flexible schedule including all shifts, weekends and holidays
* Extensive computer use
* Occasionally must deal with angry or hostile individuals
* High volume of direct public contact
$16 hourly 60d+ ago
Front Desk & Member Support Associate
Orangetheory 4.4
Front desk agent job in Rochester, MN
Benefits:
Employee discounts
Flexible schedule
Training & development
Love Fitness? Love People? You Might Love Working Here. We're on a mission to inspire healthier lives-and we're looking for passionate, energetic people to join our frontdesk team at Orangetheory Fitness. If you light up when talking about workouts, love helping others feel welcome, and believe fitness should be fun, this could be the perfect fit.
What You'll Do:
Greet members and guests with a big smile and genuine energy
Introduce new visitors to the Orangetheory experience
Answer phones, reply to emails, and help members with questions
Work with coaches to guide first-timers through their intro workout
Sell memberships (you'll be trained-we've got your back)
Help keep the studio clean, organized, and ready for action
What We're Looking For:
Outgoing and upbeat-comfortable talking to anyone
Passionate about fitness, health, and community
A team player who's ready to jump in and help out
Strong communicator-whether in person, by phone, or in writing
Able to work 30+ hours a week and handle busy shifts with a smile
Compensation:
Starting at $14.25/hour + commission. Pay based on experience. Free membership.
We're not just a gym-we're a supportive, motivating community. If you're excited to help others improve their lives and want to grow with a fast-moving fitness brand, we'd love to meet you.
Compensation: $14.25 per hour
Jobs That Make a Real Difference About Us
Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.
Our Philosophy
For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.
Diversity, Equity and Inclusion
Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee's employees. If I am hired to work at an independent franchisee's studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee's privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please **************************************************
$14.3 hourly Auto-Apply 60d+ ago
Guest Services Agent
Wischermann Partners
Front desk agent job in Owatonna, MN
BENEFITS
Medical
Dental
Vision
Pet Insurance
Employer paid Life/STD/LTD
Fully vested 401k
Employee Assistance Program
PTO
Holiday Pay (Hourly)
Recognition Program
Volunteer Initiatives
Marriott Hotel Travel Discounts
Tuition Reimbursement Program
POSITION OVERVIEW
The Guest Services Agent is responsible for servicing guest needs before, during, and after their stay. They must be knowledgeable of all activities and areas inside of the hotel and in the surrounding area. The Guest Services Agent is responsible for the immediate needs of each guest with follow-through attention throughout their stay in an effort to provide an elevated stay to maintain the highest level of guest satisfaction.
DUTIES AND RESPONSIBILITIES
Perform all Front Office assigned functions to prepare and execute the ideal experience to guests.
Anticipate guests' needs and respond promptly and acknowledge all guests, however busy and regardless of time of day.
Responsible for the check-in/check-out of all guests.
Maintain the highest quality database of guest history, preferences, and information.
Provide quality and genuine service by responding to guests and team members promptly, efficiently, and courteously.
Ensure the safety and well-being of guests and co-workers by maintaining a knowledge of crisis and emergency procedures.
Ensure inter-departmental communication and cooperation in the interest of better guest satisfaction.
Be knowledgeable of the Hotel and surrounding area.
Stay current with hotel procedures by attending each pre-shift and departmental meeting set.
Ensure standards are maintained at the highest level.
Responsible to achieve and maintain a high guest retention ratio and high guest satisfaction scores.
Maintain confidentiality of guest information and pertinent hotel data.
Keep work area and public areas neat and tidy at all times.
Maintain a professional and personable appearance at all times, according to hotel standards.
Successfully achieve the hotel's core competencies including work product, teamwork and culture, guest and customer service, work ethic, and impact-oriented problem solver.
All other duties as requested.
Qualifications
QUALIFICATIONS
Minimum two years' experience in a Guest Services position with a full-service hotel.
Must have High School diploma or the equivalent.
Must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement.
Ability to work effectively with co-workers as part of a team and with minimal supervision.
Strong computer skills, including Microsoft Office, Property Management Systems, and other communication platforms.
Good reading, writing, and oral proficiency in the English language.
Flexibility to work a varied schedule, which may include weekends and holidays.
Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance.
Ability to stand and for entire shift.
Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
Reasonable accommodation(s) may be made through the interactive process when necessary to allow qualified applicants and associates to perform the duties of this position.
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.
$28k-34k yearly est. 3d ago
Service Receptionist
Rydell Cars 3.6
Front desk agent job in Rochester, MN
Receptionist
Department: Global BDC
Reports to: BDC Manager
The service receptionist assists sales/service customers with inquiries regarding their appointments, service requests, vehicle sales and general questions.
Core Responsibilities
Manage high volume of incoming
Ensure all incoming calls are answered efficiently and professionally
Place outbound calls as needed
Follow-up with existing customers to confirm satisfaction and generate leads
Provide exceptional customer experience; contribute to high CSI scores
Enter and/or update customer information into the CRM system
Be a liaison between customers and the sales/service department
Manage shuttle rides for customers
Job Requirements
High school diploma or equivalent required
Previous customer service experience preferred
Strong phone, computer and email skills
Excellent verbal and written communication
Team-oriented with desire to achieve both individual and collective goals
Excellent time management and organizational skills
Works well under pressure
Physical Demands
Must be able to remain in stationary position 80%
Must be able to direct customers when they come into the store
Universal Responsibilities
Adhere to the Rochester Motor Cars mission, vision and values in all situations.
Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5.
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
“Grow people, make friends and do good.”
Exhibit personal excellence by setting high standard of performance. Consistently meet or exceed quality standards and requirements.
About Rochester Motor Cars
At Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
Competitive compensation and benefits including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees.
Job description subject to change at management's discretion.
5 DAY WORK WEEK* Full Benefits* Paid Training* Advancement in Company*
We need just one more person to join our team immediately! This person will handle phone calls, email leads, appointment setting, online chats and call lists.
Do you have experience in a BDC /Internet Department or Call Center? Are you looking for an opportunity for something bigger, more fulfilling and fun? Do you have amazing phone skills and the gift of gab? Are you most comfortable on the phone or behind a computer? Do you love phone sales?
We are seeking 1 more organized, detail oriented and driven person to join our team! This is a full time position of approximately 40 hours per week including some evenings and weekends. This is a 5 day work week!
$29k-33k yearly est. Auto-Apply 18d ago
Receptionist
Volunteers of America National Services 3.9
Front desk agent job in Rochester, MN
Come join our awesome team as a Receptionist at Rochester Rehabilitation and Living Center!
Rochester Rehabilitation and Living Center is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.
Benefits:
Career scholarships
Quality training, continuing career education and leadership programs
Employee discount program
Scenic Spaces to Recharge
A Team That Feels Like Family
Supportive Leadership
Meaningful Work with Lasting Impact
Predictable, Balanced Schedules
NetSpend-Earn 50% of your wages before payday
Compensation: $16.35 - $18.50 per hour based on years of experience.
Shifts available:
Mon-Fri 3:30pm-7:00pm Full Time
Every weekend 7:00am-7:00pm Part Time
About the job:
The Receptionist provides professional and efficient clerical support to the facility, resulting in the delivery of excellent internal and external customer service.
Required Qualifications:
1. High school diploma or equivalent education.
2. Minimum one-year secretarial experience.
3. Able to communicate, verbally and in writing, and work effectively with various levels of staff, residents, family members and the public.
4. Proficient typing required.
5. Dexterity required in the use of office equipment.
6. Numerical ability necessary to perform arithmetic computations in maintaining general bookkeeping records.
7. Ability to handle a variety of interruptions on a regular basis.
8. Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.
ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Assumes responsibility for designated clerical and receptionist duties.
2. Receives incoming telephone calls, screens for correct transfer and connects with appropriate party.
3. Greets and directs visitors; screens and directs salespersons as advised.
4. Receives, sorts and forwards incoming mail; receives and routes package deliveries.
5. Opens and routes A/P and A/R mail.
6. Processes outgoing facility mail.
7. Serves as Personal Fund Custodian.
8. Presents flyer with online application information to job applicants.
9. Orders, stocks and maintains office supply storage area and copiers; calls for service when needed.
10. Sells meal tickets to staff and visitors.
Come join our team, and learn why Volunteers of America National Services has been certified as a Great Place to Work for 7 years running by its employees and our employees said their work has a special meaning: this is not “just a job”.
Take pride in helping others, and join us today!
At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.
ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Assumes responsibility for designated clerical and receptionist duties.
2. Receives incoming telephone calls, screens for correct transfer and connects with appropriate party.
3. Greets and directs visitors; screens and directs salespersons as advised.
4. Receives, sorts and forwards incoming mail; receives and routes package deliveries.
5. Opens and routes A/P and A/R mail.
6. Processes outgoing facility mail.
7. Serves as Personal Fund Custodian.
8. Presents flyer with online application information to job applicants.
9. Orders, stocks and maintains office supply storage area and copiers; calls for service when needed.
10. Sells meal tickets to staff and visitors.
11. Maintains resident Rolodex file and accurate resident information.
12. Contacts fax, copier and other business office equipment vendors for service when needed.
13. Assumes responsibility for facility typing.
14. Files documents and reports as assigned.
15. Attends required in-services and completes assigned on-line modules.
16. Performs other duties or special assignments as directed by Executive Director.
Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.
1. The noise level in the environment is demanding.
2. Work area may be stressful.
3. The employee is often on the move continuously, performing several job functions at once.
4. Exposure to blood, body tissue of fluids.
5. Exposure to hazardous waste materials, dust and loud or unpleasant noises.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to meet these demands:
1. Employee is frequently required to sit, stand and walk in sequence, often accomplishing several tasks at once.
2. Employee is required to use hands to write and type.
3. The employee is required to finger, feel, touch, hear, and use the phone extensively.
4. Vision requirements include both near and far vision.
5. The employee is required to lift up to twenty-five (25) pounds.
6. Ability to work beyond regularly scheduled shift (overtime) when necessary.
Safe Work Performance Expectations
The safety of employees, residents and visitors is of paramount importance to Volunteers of America National Services. Our work place safety program will be incorporated as the standard of practice for this organization. Compliance with these safe work expectations will be required of all employees as a condition of employment. Our organization focus will hold all employees accountable for safety performance equal with quality and production expectations.
Employees will be expected to:
1. Follow correct policy and procedures for department and facility Fire/Disaster/Missing Person Plan. Know the location of fire alarms and extinguishers.
2. Follow correct policy and procedure for hand washing.
3. Follow guidelines for proper method of lifting.
4. All doorways, hallways and areas are to be kept clear.
5. Know the location and purpose of Safety Data Sheets (SDS).
6. Follow guidelines for department environment and safety measures.
7. Follow guidelines for safe handling, inspection, maintenance and storage of equipment. Report any malfunction of equipment.
8. Follow guidelines for safe handling and storage of chemicals and supplies.
9. Follow correct policy and procedure for reporting of incidents: staff, residents, etc.
Job Functions
Every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.
$16.4-18.5 hourly 37d ago
St. James Hotel - Front Desk Nights & Overnights Part-time
St. James Hotel 3.5
Front desk agent job in Red Wing, MN
The St. James Hotel is an iconic, boutique hotel providing modern conveniences, yet steeped in rich history and Victorian charm. The Hotel offers luxurious amenities and culinary delights delivered by remarkable hospitality professionals.
The targeted hiring range for this position is $13.93 - $17.83 per hour depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand. More information about the specific salary range and benefits for your location will be discussed during the hiring process.
Our benefits package for part-time employees includes a 401(k) match, employee discounts and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching, all designed to support your health and financial security.
Job Description
As the first impression of the St. James Hotel, we are seeking Guest Service Representatives to be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests, answer guest calls, make reservations, process the days room receipts, credit cards and process and complete the setup for the next day's business.
Essential Duties:
Anticipate and respond to guest needs and questions in a friendly and positive manner.
Process check-ins and check-outs, verify billing, create reservations, answer phone inquiries, and process special requests.
Drive sales and maximize revenue by up-selling rooms and amenities.
Knowledge of hotel property, local attractions, and hotel outlets and services hours of operations.
Monitor room availability, follow restrictions, and all booking policies and procedures.
Work as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.
Follow proper selling techniques and ensure strategies are utilized to maximize room revenues.
Knowledgeable of hotel emergency procedures.
Verify Room Cards and Balance Room Folio's.
Responsible for processing of the Hotel's Day Closing activities and processes,
Process and distribution of the Daily Report.
Provide Security walk-through's along with locking and unlocking of the outside doors.
Processing of Gift Cards and mailing out to guests as needed.
Compiles records and reports.
Qualifications
One-year Hospitality certificate from college or technical school and three to six months related experience/training; or equivalent hospitality or customer service experience. A minimum of 1-2 years of hotel frontdesk experience. Experience with a Property Management System.
Ability to work a flexible schedule including holidays and weekends; Ability to add, subtract, multiply and divide; Basic Microsoft Office Suite experience; Strong verbal and interpersonal skills; Work well both independently and as part of a team; Strong attention to detail; Commitment to exceptional guest service; Ability to maintain a positive, friendly and professional demeanor when handling all situations; Comfortable working in a fast-paced environment and possess strong multi-tasking abilities; Ability to work with little direct supervision; Ideally but not required, bi-lingual or multi-lingual.
Additional Information
The St. James Hotel is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact ********************************* or call ************.
Please view Equal Employment Opportunity Posters provided by OFCCP at **************************************************************
All offers of employment are contingent on satisfactory results of a background check and drug screen.
Red Wing Shoe Company, Inc. is a drug-free workplace.
Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$13.9-17.8 hourly 11d ago
Receptionist - Franchise Location
H&R Block, Inc. 4.4
Front desk agent job in Winona, MN
What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
What You'll Bring to the Team:
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
It would be even better if you also had...
* High school diploma or equivalent
* Ability to work flexible schedule and/or in multiple locations
* Sales/marketing experience
Pay Range
$15.00 - $24.00/Hr.
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
What You'll Bring to the Team:
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
$15-24 hourly Auto-Apply 27d ago
St. James Hotel - Front Desk Nights & Overnights Part-time
Red Wing Shoes 4.2
Front desk agent job in Red Wing, MN
The St. James Hotel is an iconic, boutique hotel providing modern conveniences, yet steeped in rich history and Victorian charm. The Hotel offers luxurious amenities and culinary delights delivered by remarkable hospitality professionals.
The targeted hiring range for this position is $13.93 - $17.83 per hour depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand. More information about the specific salary range and benefits for your location will be discussed during the hiring process.
Our benefits package for part-time employees includes a 401(k) match, employee discounts and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching, all designed to support your health and financial security.
Job Description
As the first impression of the St. James Hotel, we are seeking Guest Service Representatives to be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests, answer guest calls, make reservations, process the days room receipts, credit cards and process and complete the setup for the next day's business.
Essential Duties:
Anticipate and respond to guest needs and questions in a friendly and positive manner.
Process check-ins and check-outs, verify billing, create reservations, answer phone inquiries, and process special requests.
Drive sales and maximize revenue by up-selling rooms and amenities.
Knowledge of hotel property, local attractions, and hotel outlets and services hours of operations.
Monitor room availability, follow restrictions, and all booking policies and procedures.
Work as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.
Follow proper selling techniques and ensure strategies are utilized to maximize room revenues.
Knowledgeable of hotel emergency procedures.
Verify Room Cards and Balance Room Folio's.
Responsible for processing of the Hotel's Day Closing activities and processes,
Process and distribution of the Daily Report.
Provide Security walk-through's along with locking and unlocking of the outside doors.
Processing of Gift Cards and mailing out to guests as needed.
Compiles records and reports.
Qualifications
One-year Hospitality certificate from college or technical school and three to six months related experience/training; or equivalent hospitality or customer service experience. A minimum of 1-2 years of hotel frontdesk experience. Experience with a Property Management System.
Ability to work a flexible schedule including holidays and weekends; Ability to add, subtract, multiply and divide; Basic Microsoft Office Suite experience; Strong verbal and interpersonal skills; Work well both independently and as part of a team; Strong attention to detail; Commitment to exceptional guest service; Ability to maintain a positive, friendly and professional demeanor when handling all situations; Comfortable working in a fast-paced environment and possess strong multi-tasking abilities; Ability to work with little direct supervision; Ideally but not required, bi-lingual or multi-lingual.
Additional Information
The St. James Hotel is an Equal Opportunity Employer
.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact
[email protected]
or call ************.
Please view Equal Employment Opportunity Posters provided by OFCCP at
**************************************************************
All offers of employment are contingent on satisfactory results of a background check and drug screen.
Red Wing Shoe Company, Inc. is a drug-free workplace.
Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$13.9-17.8 hourly 12h ago
Front Desk Agent
Kahler Hospitality Group
Front desk agent job in Rochester, MN
Kahler Inn & Suites, a part of Kahler Hospitality Group, is committed to providing exceptional service and a welcoming environment to all our guests. Our team members are our greatest asset, and we are dedicated to their growth and success.
We are seeking a friendly and professional FrontDeskAgent to join our team. We are hiring part time positions. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing outstanding guest service. As a FrontDeskAgent, you will be the first point of contact for our guests, ensuring a memorable stay from check-in to check-out.
Responsibilities
Greet and welcome guests upon arrival and departure
Check guests in and out efficiently and accurately
Manage reservations via phone, email, and in-person
Handle guest inquiries, requests, and complaints promptly and professionally
Process payments and manage the cash drawer
Provide information about the hotel, available rooms, rates, and amenities
Coordinate with housekeeping and maintenance staff to ensure guest satisfaction
Maintain a neat and organized frontdesk area
Adhere to all hotel policies, procedures, and safety guidelines
Qualifications
High school diploma or equivalent
Previous experience in a customer service role, preferably in the hospitality industry
Proficiency with hotel management software (e.g., OPERA, Protel) is a plus
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to work a flexible schedule, including nights, weekends, and holidays
Professional appearance and demeanor
Ability to stand for extended periods
Benefits:
Competitive pay
Health, dental, and vision insurance
Paid time off
Opportunities for career advancement and professional development
Compensation Range:
The compensation for this position is $17.00/hour to $17.50/hour based on qualifications and experience.
What we offer:
Competitive starting wages
Health, Dental, Vision and other benefits available after 60 days
DailyPay
401k
Paid Training
Paid PTO
Referral program
Discounts at all Kinseth Hotel Corporation hotels and restaurants
$17-17.5 hourly Auto-Apply 14d ago
Front Desk Supervisor
Kahler Hotels LLC
Front desk agent job in Rochester, MN
The Kahler Grand Hotel, part of the renowned Kahler Hospitality Group, is located in the heart of Rochester, MN, offering guests a welcoming and comfortable stay with top-notch service. We pride ourselves on providing a warm and inviting atmosphere, ensuring each guest experiences exceptional hospitality.
Job Summary:
We are seeking a dynamic and motivated FrontDesk Supervisor to join our team. The FrontDesk Supervisor is responsible for overseeing the daily operations of the frontdesk primarily evenings and weekends, ensuring that all guest services are delivered with the highest level of professionalism and efficiency. This role requires a leader with strong organizational skills, excellent customer service abilities, and a passion for creating memorable guest experiences.
Responsibilities
Supervise and support frontdesk staff, ensuring they provide excellent service to all guests.
Manage the daily operations of the frontdesk, including check-in, check-out, and reservations.
Handle guest inquiries, complaints, and requests in a prompt and courteous manner.
Train, mentor, and coach frontdesk associates to maintain high standards of customer service.
Monitor and manage room inventory, ensuring maximum occupancy and revenue optimization.
Ensure compliance with hotel policies, procedures, and safety standards.
Assist with scheduling, payroll, and other administrative duties as needed.
Collaborate with other departments to ensure a seamless guest experience.
Qualifications
Previous experience in a supervisory role within a hotel or similar environment.
Strong leadership and communication skills.
Excellent customer service and problem-solving abilities.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficient in hotel management software (PMS) and Microsoft Office Suite.
Flexibility to work various shifts, including weekends and holidays.
High school diploma or equivalent required; a degree in Hospitality Management or related field is preferred.
Compensation Range:
The compensation for this position is $19.00/hour to $21.00/hour based on qualifications and experience.
What we offer:
Competitive starting wages
Health, Dental, Vision and other benefits available after 60 days
DailyPay
401k
Paid Training
Paid PTO
Referral program
Discounts at all Kinseth Hotel Corporation hotels and restaurants
$19-21 hourly Auto-Apply 36d ago
Fitness Desk Associate
Orangetheory Fitness 4.4
Front desk agent job in Rochester, MN
Benefits: * Bonus based on performance * Employee discounts * Flexible schedule Be fit. Change lives. Have fun. If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career.
We're looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves.
Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper?
Then keep reading. Here's more of what the position entails:
* Greeting everyone who enters the studio with enthusiasm, energy and knowledge
* Presenting the OTF concept to any interested consumers, also known as "guests"
* Working at our frontdesk which includes answering phones and talking to members among other tasks
* Giving studio tours
* Working hand-in-hand with trainers to guide intros through their first Orangetheory workout
* Selling memberships to help the studio thrive
* Following up on prospective clients
* Handling members' concerns in a professional and objective manner with the goal of resolution
* Participating in marketing and outreach events
* Ensuring all areas of the studio are kept clean and organized
* Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities
* Must be able to participate in 2-3 OTF scheduled workouts per week
* Must be able work a minimum of 30 hours per week
* Pay based on experience. Starting at $14.25/hour + commission
So if you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU!
$14.3 hourly 60d+ ago
Receptionist
Volunteers of America National Services 3.9
Front desk agent job in Rochester, MN
Come join our awesome team as a Receptionist at Homestead at Rochester!
Homestead at Rochester is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.
Benefits:
Career scholarships
Quality training, continuing career education and leadership programs
Employee discount program
Scenic Spaces to Recharge
A Team That Feels Like Family
Supportive Leadership
Meaningful Work with Lasting Impact
Predictable, Balanced Schedules
NetSpend-Earn 50% of your wages before payday
Compensation: $16.35 - $18.50 per hour based on years of experience.
Shifts available:
Mon-Fri Full Time
About the job:
The Receptionist provides professional and efficient clerical support to the facility, resulting in the delivery of excellent internal and external customer service.
Required Qualifications:
1. High school diploma or equivalent education.
2. Minimum one-year secretarial experience.
3. Able to communicate, verbally and in writing, and work effectively with various levels of staff, residents, family members and the public.
4. Proficient typing required.
5. Dexterity required in the use of office equipment.
6. Numerical ability necessary to perform arithmetic computations in maintaining general bookkeeping records.
7. Ability to handle a variety of interruptions on a regular basis.
8. Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.
ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Assumes responsibility for designated clerical and receptionist duties.
2. Receives incoming telephone calls, screens for correct transfer and connects with appropriate party.
3. Greets and directs visitors; screens and directs salespersons as advised.
4. Receives, sorts and forwards incoming mail; receives and routes package deliveries.
5. Opens and routes A/P and A/R mail.
6. Processes outgoing facility mail.
7. Serves as Personal Fund Custodian.
8. Presents flyer with online application information to job applicants.
9. Orders, stocks and maintains office supply storage area and copiers; calls for service when needed.
10. Sells meal tickets to staff and visitors.
Come join our team, and learn why Volunteers of America National Services has been certified as a Great Place to Work for 7 years running by its employees and our employees said their work has a special meaning: this is not “just a job”.
Take pride in helping others, and join us today!
At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.
ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Assumes responsibility for designated clerical and receptionist duties.
2. Receives incoming telephone calls, screens for correct transfer and connects with appropriate party.
3. Greets and directs visitors; screens and directs salespersons as advised.
4. Receives, sorts and forwards incoming mail; receives and routes package deliveries.
5. Opens and routes A/P and A/R mail.
6. Processes outgoing facility mail.
7. Serves as Personal Fund Custodian.
8. Presents flyer with online application information to job applicants.
9. Orders, stocks and maintains office supply storage area and copiers; calls for service when needed.
10. Sells meal tickets to staff and visitors.
11. Maintains resident Rolodex file and accurate resident information.
12. Contacts fax, copier and other business office equipment vendors for service when needed.
13. Assumes responsibility for facility typing.
14. Files documents and reports as assigned.
15. Attends required in-services and completes assigned on-line modules.
16. Performs other duties or special assignments as directed by Executive Director.
Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.
1. The noise level in the environment is demanding.
2. Work area may be stressful.
3. The employee is often on the move continuously, performing several job functions at once.
4. Exposure to blood, body tissue of fluids.
5. Exposure to hazardous waste materials, dust and loud or unpleasant noises.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to meet these demands:
1. Employee is frequently required to sit, stand and walk in sequence, often accomplishing several tasks at once.
2. Employee is required to use hands to write and type.
3. The employee is required to finger, feel, touch, hear, and use the phone extensively.
4. Vision requirements include both near and far vision.
5. The employee is required to lift up to twenty-five (25) pounds.
6. Ability to work beyond regularly scheduled shift (overtime) when necessary.
Safe Work Performance Expectations
The safety of employees, residents and visitors is of paramount importance to Volunteers of America National Services. Our work place safety program will be incorporated as the standard of practice for this organization. Compliance with these safe work expectations will be required of all employees as a condition of employment. Our organization focus will hold all employees accountable for safety performance equal with quality and production expectations.
Employees will be expected to:
1. Follow correct policy and procedures for department and facility Fire/Disaster/Missing Person Plan. Know the location of fire alarms and extinguishers.
2. Follow correct policy and procedure for hand washing.
3. Follow guidelines for proper method of lifting.
4. All doorways, hallways and areas are to be kept clear.
5. Know the location and purpose of Safety Data Sheets (SDS).
6. Follow guidelines for department environment and safety measures.
7. Follow guidelines for safe handling, inspection, maintenance and storage of equipment. Report any malfunction of equipment.
8. Follow guidelines for safe handling and storage of chemicals and supplies.
9. Follow correct policy and procedure for reporting of incidents: staff, residents, etc.
Job Functions
Every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.
$16.4-18.5 hourly 5d ago
St. James Hotel - Front Desk Nights & Overnights Full-time
St. James Hotel 3.5
Front desk agent job in Red Wing, MN
The St. James Hotel is an iconic, boutique hotel providing modern conveniences, yet steeped in rich history and Victorian charm. The Hotel offers luxurious amenities and culinary delights delivered by remarkable hospitality professionals.
The targeted hiring range for this position is $13.93 - $17.83 per hour depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand. More information about the specific salary range and benefits for your location will be discussed during the hiring process.
Our comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching all designed to support your health and financial security.
Job Description
As the first impression of the St. James Hotel, we are seeking Guest Service Representatives to be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests, answer guest calls, make reservations, process the days room receipts, credit cards and process and complete the setup for the next day's business.
Essential Duties:
Anticipate and respond to guest needs and questions in a friendly and positive manner.
Process check-ins and check-outs, verify billing, create reservations, answer phone inquiries, and process special requests.
Drive sales and maximize revenue by up-selling rooms and amenities.
Knowledge of hotel property, local attractions, and hotel outlets and services hours of operations.
Monitor room availability, follow restrictions, and all booking policies and procedures.
Work as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.
Follow proper selling techniques and ensure strategies are utilized to maximize room revenues.
Knowledgeable of hotel emergency procedures.
Verify Room Cards and Balance Room Folio's.
Responsible for processing of the Hotel's Day Closing activities and processes,
Process and distribution of the Daily Report.
Provide Security walk-through's along with locking and unlocking of the outside doors.
Processing of Gift Cards and mailing out to guests as needed.
Compiles records and reports.
Qualifications
One-year Hospitality certificate from college or technical school and three to six months related experience/training; or equivalent hospitality or customer service experience. A minimum of 1-2 years of hotel frontdesk experience. Experience with a Property Management System.
Ability to work a flexible schedule including holidays and weekends; Ability to add, subtract, multiply and divide; Basic Microsoft Office Suite experience; Strong verbal and interpersonal skills; Work well both independently and as part of a team; Strong attention to detail; Commitment to exceptional guest service; Ability to maintain a positive, friendly and professional demeanor when handling all situations; Comfortable working in a fast-paced environment and possess strong multi-tasking abilities; Ability to work with little direct supervision; Ideally but not required, bi-lingual or multi-lingual.
Additional Information
The St. James Hotel is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact ********************************* or call ************.
Please view Equal Employment Opportunity Posters provided by OFCCP at **************************************************************
All offers of employment are contingent on satisfactory results of a background check and drug screen.
Red Wing Shoe Company, Inc. is a drug-free workplace.
Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$13.9-17.8 hourly 14d ago
Receptionist
H&R Block, Inc. 4.4
Front desk agent job in Winona, MN
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
It would be even better if you also had...
* High school diploma or equivalent
* Ability to work flexible schedule and/or in multiple locations
* Sales/marketing experience
What you'll bring to the team...
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
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Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
How much does a front desk agent earn in Rochester, MN?
The average front desk agent in Rochester, MN earns between $29,000 and $41,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.
Average front desk agent salary in Rochester, MN
$34,000
What are the biggest employers of Front Desk Agents in Rochester, MN?
The biggest employers of Front Desk Agents in Rochester, MN are: