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Front desk agent jobs in Rochester, MN

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Front Desk Agent
Receptionist
Front Desk Associate
Front Desk Clerk
Front Desk Receptionist
Receptionist/Customer Service
Guest Services Agent
Front Desk Attendant
  • Front Desk Clerk

    Treasure Island Resort & Casino 4.1company rating

    Front desk agent job in Northfield, MN

    Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Anticipate and respond to guests in a friendly and positive manner processing check-ins/check-outs and special requests, verifying billing and creating reservations Provide information about the property and its amenities Monitor room availability and follow restrictions and booking policies and procedures Adhere to cash handling and financial transactions policies and procedures Use equipment properly and adhere to cost controls to reduce expense and waste Generate Property Management System reports and complete shift reconciliation Provide clerical support Knowledgeable of hotel emergency procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 1+ years prior guest service experience Preferred Knowledge and Certification: 1-year switchboard and/or reservations experience 1-year cash handling experience Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent verbal and interpersonal communication skills Excellent problem solving skills Proven to accurately type Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to enthusiastically and professionally sell and/or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues Ability to speak in a clear, concise and pleasant voice Ability to answer a multi-line phone system in a professional and courteous manner Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary PHYSICAL DEMANDS Must be able to sit for long periods of time with occasional amounts of walking and standing Must have a good sense of balance, and be able to bend and kneel frequently Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 5 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume of direct public contact
    $16 hourly 3d ago
  • Front Desk Agent

    Kahler Hotels LLC

    Front desk agent job in Rochester, MN

    Marriott Hotel, a part of Kahler Hospitality Group, is committed to providing exceptional service and a welcoming environment to all our guests. Our team members are our greatest asset, and we are dedicated to their growth and success. We are seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing outstanding guest service. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a memorable stay from check-in to check-out. Responsibilities Greet and welcome guests upon arrival and departure Check guests in and out efficiently and accurately Manage reservations via phone, email, and in-person Handle guest inquiries, requests, and complaints promptly and professionally Process payments and manage the cash drawer Provide information about the hotel, available rooms, rates, and amenities Coordinate with housekeeping and maintenance staff to ensure guest satisfaction Maintain a neat and organized front desk area Adhere to all hotel policies, procedures, and safety guidelines Qualifications High school diploma or equivalent Previous experience in a customer service role, preferably in the hospitality industry Proficiency with hotel management software (e.g., OPERA, Protel) is a plus Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to work a flexible schedule, including nights, weekends, and holidays Professional appearance and demeanor Ability to stand for extended periods Benefits: Competitive pay Health, dental, and vision insurance Paid time off Opportunities for career advancement and professional development Compensation Range: The compensation for this position is $16.00/hour to $17.00/hour based on qualifications and experience. What we offer: Competitive starting wages Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants
    $16-17 hourly Auto-Apply 11d ago
  • Front Desk Agent

    SAI Hospitality LLC

    Front desk agent job in Owatonna, MN

    Job DescriptionBenefits: Employee discounts Flexible schedule Free uniforms Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $31k-38k yearly est. 21d ago
  • Receptionist

    Hiawatha Valley Mental Health Center 2.9company rating

    Front desk agent job in Winona, MN

    Salary: $16.00 to $22.82 DOE ABOUT US: Hiawatha Valley Mental Health Center (HVMHC) is a trusted leader in providing exceptional, person-centered behavioral health services to our communities. Founded in 1965 by a dedicated group of community members and government officials from Houston, Wabasha, and Winona counties, we have since expanded our services across Winona, Houston, Wabasha, Goodhue, and Fillmore counties. At HVMHC, we recognize the importance of work-life balance and offer flexible scheduling to support our employees' needs. We are committed to professional growth and prioritize internal promotions whenever possible. For team members pursuing licensure, we provide free clinical supervision to help you achieve your goals. Additionally, we utilize Eleos, an augmented intelligence software, to assist with case note documentationallowing our staff to focus more on client care. We are dedicated to fostering a diverse, inclusive, and supportive workplace where team members and clients feel valued and respected. We welcome professionals from all backgrounds and experiences who share our commitment to providing high-quality behavioral health services. POSITION DESCRIPTION TITLE: Receptionist PROGRAM: All JOB SUMMARY: Greet all people who are calling and/or coming into the reception area of Hiawatha Valley Mental Health Center. Verify client information at each visit, including insurance information, and update in computer as needed; collect client payments; schedule/reschedule clients. Work cooperatively, efficiently, and effectively with both client and staff to ensure needs of clients/Hiawatha Valley Mental Health Center are met. JOB RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Greet and assist clients. Transfer calls to the appropriate staff/department. Verify client address, phone number and billing sources, updating records as necessary. Copy insurance cards. Collect and record client payments. Notify clinicians of arrival of clients in timely manner. Schedule and reschedule appointments as needed, let clinician know about appointment changes. Fill in for other receptionist(s) at satellite offices as needed. Typing/word processing and sending correspondence for clinicians as needed. Verify client insurance benefits by appropriate system via internet or phone. Assist Intake with paperwork, as needed. PHYSICAL REQUIREMENTS FOR POSITION: Must be able to move in a manner conducive to the execution of daily activities. While performing the duties of this job, the employee must communicate with others and exchange information. The employee regularly operates equipment (listed below) on a daily basis. Occasional bending and lifting of office materials may be required. NON-ESSENTIAL FUNCTIONS: Perform other duties as assigned by the Office Manager. EQUIPMENT USED: Microsoft Office (Word, Excel and Outlook programs), billing/schedules/clinical software, 10-key calculator, personal computer, laser printer, copier, fax machine, postage meter, telephone/cell phone, multi-line phone system. JOB QUALIFICATIONS AND REQUIREMENTS: Prior receptionist experience, preferably with multi-line phone system. Good communication skills. Ability to work independently. Ability and knowledge to operate and use computers and word processing software in Windows environment. Must be able to maintain confidentiality. Must possess a vehicle valid drivers license and a willingness to travel as needed to organization locations throughout SE MN. WORK ENVIRONMENT: Hiawatha Valley Mental Health Center is committed to providing a safe and inclusive work environment free from harassment, violence anddiscrimination. Our inclusive work environment represents many different backgrounds, cultures and viewpoints. The core values we live by include: integrity, respect, people focused, community focused, continuous improvement, compassion, partnership and collaboration, empowerment and financial stewardship. All Hiawatha Valley Mental Health Center owned facilities are smoke/drug free environments, with some exposure to excessive noise, dust and temperature. The employee is occasionally exposed to a variety of conditions at client sites. SUPERVISED BY: Office Manager SUPERVISES: None POSITION DESIGNATION: Non-exempt, Full-Time or Part-Time This job description is subject to change at any time. EMPLOYEE BENEFITS: We are proud to offer a comprehensive benefits package designed to support your well-being, professional development, and financial security: Paid Time Off & Leave Paid Leave Time: Begins accruing at 4.46 hours per paycheck, with 16 hours available upon hire (prorated for PT employees). Holidays: 8 paid holidays, plus 2 floating holidays (prorated for PT employees). Additional Paid Leave: Up to 10 days of jury duty leave Up to 5 days of bereavement leave 1 personal day per year Professional Development Support Up to $2,000 tuition reimbursement Up to $1,500 for continuing education Health & Wellness Benefits Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance offered for employees working between 30-40 hours per week. 20% YMCA membership discount OR $50 fitness reimbursement per year Retirement Savings Retirement plan with employer match of 50% match up to 6%, for employees working between 20-40 hours per week. EEO STATMENT: Hiawatha Valley Mental Health Center is an Equal Opportunity Employer. We welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. APPLICATION PROCESS: A background check is required as part of the hiring process. Depending on the role, applicants may also need to complete a Mental Health Practitioner Verification Form or Professional Conduct Inquiry Form.
    $16-22.8 hourly 7d ago
  • Receptionist

    Wealth Enhancement Group 3.8company rating

    Front desk agent job in Rochester, MN

    About Wealth Enhancement Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 80,000 households from our over 140 offices - and growing - nationwide. Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit ************************** Our Rochester, MN office is looking for a Receptionist to serve as the first point of contact for clients, vendors, and visitors. This role is essential in creating a welcoming and professional environment while supporting the daily operations of the financial advisory office. The Receptionist position is a full-time opportunity. The position is on-site at the Rochester office and is required to open the office at 8:00am M-F. In the spirit of pay transparency, we are excited to share the base hourly range for this position is $20.00 - $22.00 per hour exclusive of bonuses and benefits. Primary Job Functions Reception and Administrative Duties Greet clients and visitors warmly and professionally, ensuring a positive first impression. Answer and direct incoming phone calls promptly and courteously. Manage the office calendar, including client appointments and internal meetings. Prepare and maintain beverage stations and obtain beverages for clients. Support advisors and staff with administrative tasks such as data entry, filing, and scanning. Manage incoming and outgoing USPS, FedEx, and UPS mail deliveries. Maintain Reception and Common Areas Maintain a clean and organized reception area, conference rooms, and kitchen. Order and manage office supplies and refreshments. Education / Qualifications High School Diploma or related Previous receptionist / office experience preferred Well-developed written and verbal communication skills with the ability to successfully interact with people at all levels of the organization Detail oriented, highly organized and adaptable Experience with Microsoft Office suite CRM experience preferred Business office procedures knowledge Organized and able to prioritize work Familiarity with Salesforce and Workday a plus WEG hires employees and makes decisions about their salary qualifications based on factors such as: the role to be performed; educational and professional experience, qualifications, skills and credentials; tenure, cost-of-living and demand for the role in the applicable market. Thus, the entire salary range for those who are classified as the Associate level is $42,500 to $63,750. We encourage you to apply and provide us with your compensation expectations when you do. We're big on open conversations, so, let's have one. IND123 #LI-KJ1 Comprehensive Benefits Offerings Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. You may participate in the following benefits & development opportunities: Training and professional development Medical, dental and vision coverage (Available to employees and their families) Health Savings Account (HSA) with employer contribution and Flexible Spending Accounts (FSA) for medical, dependent, and transit expenses Life and AD&D insurance - employer paid and voluntary options Short-term and long-term disability, workers compensation - employer paid 401k with match and profit sharing Wellness programs and resources Voluntary benefits, including pet insurance 18 days of paid time off (PTO), accrued annually (25 PTO days after 4 years of service) 12 paid holidays each year (10 pre-determined and 2 floating days) Paid parental leave and paid caregiver leave (Caregiver leave available after 6 months of tenure) Reimbursement for tuition, licensing, and other credentials (Available after meeting service requirements) Should you need reasonable accommodation when completing the application form or during the selection process, contact the Human Resources Department at ************ Information provided on this application will be kept confidential and only be shared with those involved in the selection process. Equal Opportunity Employer, including disabled and veterans. This organization participates in E-Verify. Click the following link to view Federal and E-Verify posters: Link OSHA Requirements: This position requires the ability to stand or sit for long periods of time, file documents in high or low cabinets, to use the telephone and to use the computer systems. Wealth Enhancement may use artificial intelligence (AI) tools to assist in the initial screening of resumes. All AI-supported evaluations are reviewed by our recruitment team to ensure accuracy and fairness. We are committed to equal opportunity in employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Your personal information is handled in accordance with applicable data protection laws.
    $42.5k-63.8k yearly Auto-Apply 22d ago
  • Front Desk Attendant

    Triple Shift Entertainment LLC

    Front desk agent job in Rochester, MN

    At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area. The front desk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests. Pay Range: $11.20- $14/hour Responsibilities: Greeting, welcoming, and directing guests with Spirit Show Excellence by maintaining a positive attitude, remaining focused on customer needs. Manage the scheduling of bowling lanes and equipment. Educate guests on lane availability, pricing, and any ongoing promotions. Respect. Assist guests in selecting appropriate equipment, such as shoes. Process lane reservations, walk-in requests, and lane assignments Handle cash and electronic payments Answer customer inquiries via phone, email, or in-person Maintain a clean and organized desk area Manage equipment cleaning and organization (i.e., shoes) Removes chipped and cracked bowling balls from racks as needed. Removes bowling balls from ball return and returns to ball racks. Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures Promote an atmosphere of teamwork by assisting co-workers. Use Courage to communicates customer concerns and complaints to manager on duty. Other duties as assigned. *This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC. Requirements Previous customer service experience. Excellence in interpersonal and communication skills Familiar with cash handling and point-of-sales systems. Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays. Excellent time management and the ability to prioritize tasks. 401k Information:You will be eligible to begin contributing to a 401(k) on the first of the month following your first 90 days of service and if you meet the minimum hours criteria. The minimum criteria for employee eligibility are 1) employees must be 21 years of age or older and 2) must work 250 hours in 90 days or an average of 1,000 hours in one year. Triple Shift Entertainment will match qualified 401(k) contributions as follows: $1 for $1 for the first 3% and $0.50 for $1 on the next 2% on what employee contributes to their 401(k) and you are considered fully vested immediately.Benefits:Please copy and paste the links below into your browser to view information on benefits offered to eligible employees-Employee Premiums link - Employee Premiums Benefits Guide 2025 link - Benefits Guide 2025
    $11.2-14 hourly 11d ago
  • Front Desk Associate

    Staybridge/Even Rochester

    Front desk agent job in Rochester, MN

    Job Description Do you enjoy connecting with people and creating a warm, welcoming environment? Staybridge Suites/EVEN Hotel - Mayo Clinic Area in Rochester, MN is looking for a Part-Time Front Desk Associate to join our friendly and dedicated team! This position works evenings and weekends (3:00 PM - 11:00 PM), averaging 15-25 hours per week. Why You'll Love Working Here Pay: $16-17 per hour Complimentary coffee during your shift Supportive, team-oriented culture where you're valued and appreciated Opportunities to grow within a respected hotel brand What We're Looking For We're seeking someone who: Has a friendly, professional, and positive attitude Is a good problem solver Enjoys working with people and delivering excellent service Is reliable, organized, and self-motivated Can stand for the majority of an 8-hour shift Holds a valid driver's license with a clean driving record Is comfortable handling guest check-ins/outs, answering phones, and managing reservations Has prior customer service or hotel experience OPERA experience required Benefits & Perks We take care of our team with: Health, dental, and vision insurance options Paid vacation time 401(k) with up to 4% company match Flexible scheduling and a welcoming, family-style workplace Your Role As a Front Desk Associate, you'll be the welcoming face of Staybridge Suites/EVEN Hotel during your shift. You'll assist guests with check-ins and check-outs, handle phone calls and reservations, and share helpful information about local dining and attractions. Your warmth and professionalism ensure every guest feels at home from the moment they arrive. About Staybridge Suites/EVEN Hotel - Mayo Clinic Area Conveniently located across from St. Mary's Hospital, Staybridge Suites offers guests an inviting home-away-from-home experience with spacious suites, upscale comfort, and genuine hospitality. Our team is known for being upbeat, caring, and committed to exceptional service - and we're excited to welcome someone who shares those values. Ready to Join Our Team? If you're dependable, friendly, and ready to make guests feel welcome, we'd love to meet you! Apply today to join our Staybridge Suites/EVEN Hotel family and start your journey with a brand that takes hospitality to heart. Job Posted by ApplicantPro
    $16-17 hourly 20d ago
  • Guest Service Agent

    ATC Hotel Management LLC

    Front desk agent job in Rochester, MN

    Job Description Greet guests with warmth and professionalism, ensuring smooth check-in and check-out experiences. Serve as a central resource for guest requests, offering local insights, dining recommendations, and personalized service. Resolve guest concerns with empathy, urgency, and transparency, escalating issues when necessary. Handle room assignments, payments, and reservations accurately and efficiently. Collaborate with housekeeping, maintenance, and leadership to ensure guest expectations are met and exceeded. Keep lobby and front desk areas clean, welcoming, and fully stocked with relevant materials. Partner with all departments to create seamless guest experience. Promote wellness-for yourself, our team, and our guests-through thoughtful service and work habits. Foster an inclusive environment that honors our diverse guests and team members. Handle guest interactions, billing, and concerns with honesty and clarity. Put guest needs first, anticipating and exceeding expectations with every stay. Seek feedback, pursue learning opportunities, and contribute ideas to improve our service. Prior experience in customer service or hospitality preferred. Strong communication, computer, and multitasking skills. A passion for delivering exceptional service and a positive attitude. Ability to work a flexible schedule including weekends, evenings, and holidays.
    $28k-34k yearly est. 9d ago
  • Rochester Front Desk Receptionist

    MnTC

    Front desk agent job in Rochester, MN

    Play an administrative role in being the first impression at our Rochester location! Be the backbone of hope and healing. At Minnesota Adult & Teen Challenge, every role matters in helping people overcome addiction and find a new path forward. Whether you're working directly with clients or supporting behind the scenes, your contributions make recovery possible. In return, we offer a values-driven workplace, supportive managers, and opportunities to grow. That commitment has earned us recognition from Newsweek as a Best Addiction Treatment Center and seven straight Star Tribune Top Workplace awards. Summary: Greet visitors and receive callers in a professional and courteous manner. Essential duties and responsibilities: Open and close the front desk, Monday-Friday. Answer and direct all incoming calls/voicemails during business hours. Greet visitors in a courteous and professional manner. Log visitors in and out; then notify appropriate party of the visitors arrival through the proper communication channel. Distribute incoming mail received each day. Provide data entry, document preparation, filing, and copying support to staff members upon approval of the Admissions Director. Maintain updated documents in the reception area, and ensure reception area is neat and orderly. Ensure any paperwork containing client identifying information is kept in a secure location and filed or distributed to the appropriate party in a timely manner. Inventory office supplies and notify supervisor when getting low. Assemble intake binder/folders for short term men. Distribute donations as they come in. Other duties as assigned by supervisor or senior management. Personnel Supervised: None. Minimum Qualifications: To perform the job successfully, an individual should demonstrate the following competencies: 21 years of age. Strong ability to relate to people with life-controlling problems. Excellent word processing skills. Excellent written and verbal skills. Very well organized. Maintain professional standards of conduct and appearance with co-workers and the public. Ability to manage multiple concurrent tasks with competing deadlines in stressful environments. Ability to remain on task and follow through projects to their completion. One year freedom from chemical use problems Exhibit strong commitment to the organization and dedicated to the restoration of hurting adults and troubled teens. Possession of a valid driver's license and a clean driving record that will be accepted by this organization's vehicle insurance carrier. Ability to successfully complete background check process. Target Compensation (Negotiable based on qualifications): $17.50 to $19.50 per hour Our robust benefits package includes medical, HSA, dental, vision, PTO, dependent care FSA, disability, life insurance and 403b retirement plan. We seek to recruit, develop and retain the most talented people from a diverse candidate pool in order to successfully meet our mission of helping every Minnesotan find help and healing from addiction. Mn Adult & Teen Challenge is an Equal Opportunity Employer and does not discriminate based on any category protected by federal, state or applicable laws. Reasonable accommodation can be provided upon request.
    $17.5-19.5 hourly 7d ago
  • Front Desk Clerk

    Treasure Island Casino 3.8company rating

    Front desk agent job in Welch, MN

    Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES * Anticipate and respond to guests in a friendly and positive manner processing check-ins/check-outs and special requests, verifying billing and creating reservations * Provide information about the property and its amenities * Monitor room availability and follow restrictions and booking policies and procedures * Adhere to cash handling and financial transactions policies and procedures * Use equipment properly and adhere to cost controls to reduce expense and waste * Generate Property Management System reports and complete shift reconciliation * Provide clerical support * Knowledgeable of hotel emergency procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: * 1+ years prior guest service experience Preferred Knowledge and Certification: * 1-year switchboard and/or reservations experience * 1-year cash handling experience Required Skills: * Accurate and detail-oriented * Highly organized and ability to adapt quickly to changing priorities * Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows * Excellent verbal and interpersonal communication skills * Excellent problem solving skills * Proven to accurately type Required Abilities: * Ability to follow established dress code policies and practice good personal hygiene * Ability to interact with guests, coworkers and management in a professional and courteous manner * Ability to enthusiastically and professionally sell and/or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues * Ability to speak in a clear, concise and pleasant voice * Ability to answer a multi-line phone system in a professional and courteous manner * Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary PHYSICAL DEMANDS * Must be able to sit for long periods of time with occasional amounts of walking and standing * Must have a good sense of balance, and be able to bend and kneel frequently * Must be able to reach and twist routinely * Must be able to push, pull and grasp objects routinely * Must have the ability to independently lift up to 5 pounds occasionally * Must be able to perform repetitive hand and wrist motions * Must have good eye hand coordination WORKING ENVIRONMENT * Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke * Must be willing to work a flexible schedule including all shifts, weekends and holidays * Extensive computer use * Occasionally must deal with angry or hostile individuals * High volume of direct public contact
    $16 hourly 17d ago
  • Fitness Desk Associate

    Orangetheory Fitness 4.4company rating

    Front desk agent job in Rochester, MN

    Benefits: * Bonus based on performance * Employee discounts * Flexible schedule Be fit. Change lives. Have fun. If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career. We're looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves. Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper? Then keep reading. Here's more of what the position entails: * Greeting everyone who enters the studio with enthusiasm, energy and knowledge * Presenting the OTF concept to any interested consumers, also known as "guests" * Working at our front desk which includes answering phones and talking to members among other tasks * Giving studio tours * Working hand-in-hand with trainers to guide intros through their first Orangetheory workout * Selling memberships to help the studio thrive * Following up on prospective clients * Handling members' concerns in a professional and objective manner with the goal of resolution * Participating in marketing and outreach events * Ensuring all areas of the studio are kept clean and organized * Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities * Must be able to participate in 2-3 OTF scheduled workouts per week * Must be able work a minimum of 30 hours per week * Pay based on experience. Starting at $14.25/hour + commission So if you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU!
    $14.3 hourly 31d ago
  • Receptionist - On Call

    Silvercrest 4.4company rating

    Front desk agent job in Rochester, MN

    Start a new career as an On-Call Receptionist at Shorewood Campus, a Senior Living Community! Make a difference in someone's life every day. If you have a passion for serving and a desire to grow, we'd love to have you on our diverse team! Why Join Us? Meaningful Work: Help seniors in our community live their best lives Competitive Pay: Wage ranges from $15 - $18/hour + credit for experience Flexible Schedule: Casual/On-call between the hours of M-F 9 am - 6 pm and every other weekend 9 am - 4 pm, with rotating holidays 9 am - 2 pm Supportive Team: We don't just focus on wellness with our residents; your wellness is also our priority Quick Hiring: Apply today and hear back within 48 hours What You'll Do: Be the friendly and professional point of contact for all calls and visitors Handle administrative tasks and assist with communication between residents and staff Ensure a warm and welcoming environment Maintain confidentiality, manage concerns, and uphold the integrity of the front desk Represent Shorewood with pride, professionalism, and care What You'll Need: High school diploma or GED preferred 1+ year of receptionist or customer service experience (senior living or hospitality preferred) with solid experience providing administrative experience to several people Ability to manage interruptions and juggle multiple priorities in a visible role Proficiency in Microsoft Office and general computer skills Dependable, calm, and professional To apply, please complete the required questionnaire. We accept applications on a rolling basis. We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants. Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. Powered by JazzHR 23TBqMo5ew
    $15-18 hourly 6d ago
  • Part-Time Sales Receptionist

    Milan Laser Hair Removal 3.9company rating

    Front desk agent job in Rochester, MN

    Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our clients results for life with our exclusive Unlimited Package. With 400+ locations throughout 38+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team! Pay: $20.00 an hour + Potential Monthly Bonus Status: Part-Time (19-21 Hours Per Week) Schedule: 3 Days Per Week (Rotating) * Week 1: Tuesday, Wednesday, Thursday * Week 2: Wednesday, Thursday, Saturday Position Summary: With our continued growth and success, we are excited to hire a part-time Sales Receptionist to be a part of our dynamic team in Rochester, MN. As the Sales Receptionist, you will engage with clients to enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments. Assist medical staff with the maintenance of treatment rooms. Collaborate with the clinic team to achieve monthly sales goals. Complete clinic operational tasks on time. Responsibilities: Client Experience & Sales: * Actively engage with the clinic team to promote a culture of collaboration and drive sales growth. * Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction. * Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty. * Additionally, initiate conversations with clients about upsell opportunities and gather their feedback through reviews. Operational Support: * Efficiently complete clinic operational tasks with minimal direction. * Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records. * Assist with cleaning the treatment rooms and help clients to their rooms. Other Duties: * Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives Requirements: * High school diploma or equivalent (e.g., GED) required * Administrative and/or sales experience preferred * Exceptional communication skills, both written and verbal required * Ability to demonstrate initiative and work independently required * Works well in a team environment required * Ability to maintain highly confidential information required * Ability to use a computer and sales software required * Ability to display a passion for the aesthetics industry required * Willingness to work weekends and evenings as needed by the business required Benefits Include: * 401k retirement plan with vested employer match * Employee and spouse or legal partner receive free laser hair removal services * Commission opportunities * Career advancement opportunities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. Equal Opportunity Employer
    $20 hourly 21d ago
  • Service Receptionist

    Rydell Cars 3.6company rating

    Front desk agent job in Rochester, MN

    Department: Global BDC Reports to: BDC Manager The service receptionist assists service customers with inquiries regarding their appointments, service requests, sales and general questions. Core Responsibilities Manage high volume of incoming Ensure all incoming calls are answered efficiently and professionally Place outbound calls as needed Follow-up with existing customers to confirm satisfaction and generate leads Provide exceptional customer experience; contribute to high CSI scores Enter and/or update customer information into the CRM system Be a liaison between customers and the sales/service department Manage shuttle rides for customers Job Requirements High school diploma or equivalent required Previous customer service experience preferred Strong phone, computer and email skills Excellent verbal and written communication Team-oriented with desire to achieve both individual and collective goals Excellent time management and organizational skills Works well under pressure Physical Demands Must be able to remain in stationary position 80% Must be able to direct customers when they come into the store Universal Responsibilities Adhere to the Rochester Motor Cars mission, vision and values in all situations. Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5. Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement “Grow people, make friends and do good.” Exhibit personal excellence by setting high standard of performance. Consistently meet or exceed quality standards and requirements. About Rochester Motor Cars At Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime. Competitive compensation and benefits including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees. Job description subject to change at management's discretion. 5 DAY WORK WEEK* Full Benefits* Paid Training* Advancement in Company* We need just one more person to join our team immediately! This person will handle phone calls, email leads, appointment setting, online chats and call lists. Do you have experience in a BDC /Internet Department or Call Center? Are you looking for an opportunity for something bigger, more fulfilling and fun? Do you have amazing phone skills and the gift of gab? Are you most comfortable on the phone or behind a computer? Do you love phone sales? We are seeking 1 more organized, detail oriented and driven person to join our team! This is a full time position of approximately 40 hours per week including some evenings and weekends. This is a 5 day work week!
    $29k-33k yearly est. Auto-Apply 15d ago
  • Front Desk Receptionist

    National Vision 4.1company rating

    Front desk agent job in Rochester, MN

    What would you do? - The Specifics * Ensures high quality customer service while following all safety protocols. * Ensures a smooth flow of customers through the store. * Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. * Processes and understands managed care plans while obtaining document information from the insurance company as needed. * Provides customers basic and accurate information. * Schedules and confirms appointments, follow-up visits and classes. * Files all patient records daily and pulls patient files for the next day's appointments. * Checks order status and notifies customers when orders are in or of any delays. * Keeps reception area tidy and presentable with all necessary materials. * Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies. * Participates in regularly scheduled mandatory communication meetings.
    $32k-39k yearly est. 1d ago
  • Receptionist

    Great Clips, Inc. 4.0company rating

    Front desk agent job in Rochester, MN

    Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure the customer will return to the salon again and again. Join Our Team as a Receptionist! MUST BE A COSMETOLOGY OR BARBERING STUDENT TO APPLY! Are you looking for a great opportunity to advance your skills while earning money? We're hiring future professionals as receptionists to join our energetic salons! Shadow Professional Stylists: Gain invaluable experience and insights. Flexible Hours: Work around your school schedule. Jumpstart Your Career: Get your foot in the door early and build a strong foundation for your career. What are salon owners looking for in a great Receptionist? * Warmly greet customers * Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor * Process transactions and issue receipts * General knowledge of retail products and the ability to make recommendation * Manage the flow of customers between check in and the service * Maintain cleanliness and sanitation of the front desk and lobby area * Manage answering phone * Inform customers about services * Update customer records with contact information * Assist stylists in maintaining salon cleanliness and sanitation * Commitment to work a flexible schedule, including peak times * Dedication to great customer service * Ability to work in a fast-paced environment * Ability to efficiently and effectively resolve customer issues Sounds good, right? Then the salon owner wants to hear from you! Do what you love doing with a great brand. Join a Great Clips salon team today.
    $27k-32k yearly est. 60d+ ago
  • Customer - Food Service - Overnights

    Kwik Trip 4.3company rating

    Front desk agent job in Highland, MN

    Pay Range: $15.00 to $19.23 Shift: Overnights Actual pay will be based on various factors, such as a candidate's qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker's gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more. Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best customer and food service experience in clean, state of the art facilities. Requirements: · You must be at least 16 years of age to work in our stores · Great people skills · Enjoy a fast paced work environment · Maintain our in-store food program · Ability to problem solve challenges and shift priorities quickly · Desire to help customers · Maintain a clean and inviting store · Some weekend and holiday availability is required Kwik Trip has rated as a Top Workplace several years running, both nationally and in the states that we operate. We live by our mission, treating others how we would like to be treated and we strive to make a difference in people's lives. Our mission drives how we operate as a business as well as how we approach staffing our stores. We are a family owned company and share 40% of pre-tax profits with all their coworkers. Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests. Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership to our Support Center and Production and Distribution Facilities. Many coworkers throughout the company have started as Customer - Food Service Coworkers and have developed the skills to take on new challenges and roles within the company. Similar positions would be: Customer Service, Food, Cashier, Cook, Server. Pay Grade: RETAIL HOURLY SCHEDULE A Function: Restaurant - Food Service; Customer Service; Retail Referral Bonus Program Reward Amount (if eligible): $250.00
    $15-19.2 hourly 20d ago
  • Receptionist

    H&R Block, Inc. 4.4company rating

    Front desk agent job in Winona, MN

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #49607 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
    $28k-34k yearly est. Auto-Apply 39d ago
  • Front Desk & Member Support Associate

    Orangetheory Fitness 4.4company rating

    Front desk agent job in Rochester, MN

    Benefits: * Employee discounts * Flexible schedule * Training & development Love Fitness? Love People? You Might Love Working Here. We're on a mission to inspire healthier lives-and we're looking for passionate, energetic people to join our front desk team at Orangetheory Fitness. If you light up when talking about workouts, love helping others feel welcome, and believe fitness should be fun, this could be the perfect fit. What You'll Do: * Greet members and guests with a big smile and genuine energy * Introduce new visitors to the Orangetheory experience * Answer phones, reply to emails, and help members with questions * Work with coaches to guide first-timers through their intro workout * Sell memberships (you'll be trained-we've got your back) * Help keep the studio clean, organized, and ready for action What We're Looking For: * Outgoing and upbeat-comfortable talking to anyone * Passionate about fitness, health, and community * A team player who's ready to jump in and help out * Strong communicator-whether in person, by phone, or in writing * Able to work 30+ hours a week and handle busy shifts with a smile Compensation: Starting at $14.25/hour + commission. Pay based on experience. Free membership. We're not just a gym-we're a supportive, motivating community. If you're excited to help others improve their lives and want to grow with a fast-moving fitness brand, we'd love to meet you.
    $14.3 hourly 31d ago
  • Receptionist

    Hiawatha Valley Mental Health Center 2.9company rating

    Front desk agent job in Winona, MN

    ABOUT US: Hiawatha Valley Mental Health Center (HVMHC) is a trusted leader in providing exceptional, person-centered behavioral health services to our communities. Founded in 1965 by a dedicated group of community members and government officials from Houston, Wabasha, and Winona counties, we have since expanded our services across Winona, Houston, Wabasha, Goodhue, and Fillmore counties. At HVMHC, we recognize the importance of work-life balance and offer flexible scheduling to support our employees' needs. We are committed to professional growth and prioritize internal promotions whenever possible. For team members pursuing licensure, we provide free clinical supervision to help you achieve your goals. Additionally, we utilize Eleos, an augmented intelligence software, to assist with case note documentation-allowing our staff to focus more on client care. We are dedicated to fostering a diverse, inclusive, and supportive workplace where team members and clients feel valued and respected. We welcome professionals from all backgrounds and experiences who share our commitment to providing high-quality behavioral health services. POSITION DESCRIPTION TITLE: Receptionist PROGRAM: All JOB SUMMARY: Greet all people who are calling and/or coming into the reception area of Hiawatha Valley Mental Health Center. Verify client information at each visit, including insurance information, and update in computer as needed; collect client payments; schedule/reschedule clients. Work cooperatively, efficiently, and effectively with both client and staff to ensure needs of clients/Hiawatha Valley Mental Health Center are met. JOB RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Greet and assist clients. Transfer calls to the appropriate staff/department. Verify client address, phone number and billing sources, updating records as necessary. Copy insurance cards. Collect and record client payments. Notify clinicians of arrival of clients in timely manner. Schedule and reschedule appointments as needed, let clinician know about appointment changes. Fill in for other receptionist(s) at satellite offices as needed. Typing/word processing and sending correspondence for clinicians as needed. Verify client insurance benefits by appropriate system via internet or phone. Assist Intake with paperwork, as needed. PHYSICAL REQUIREMENTS FOR POSITION: Must be able to move in a manner conducive to the execution of daily activities. While performing the duties of this job, the employee must communicate with others and exchange information. The employee regularly operates equipment (listed below) on a daily basis. Occasional bending and lifting of office materials may be . NON-ESSENTIAL FUNCTIONS: Perform other duties as assigned by the Office Manager. EQUIPMENT USED: Microsoft Office (Word, Excel and Outlook programs), billing/schedules/clinical software, 10-key calculator, personal computer, laser printer, copier, fax machine, postage meter, telephone/cell phone, multi-line phone system. JOB QUALIFICATIONS AND REQUIREMENTS: Prior receptionist experience, preferably with multi-line phone system. Good communication skills. Ability to work independently. Ability and knowledge to operate and use computers and word processing software in Windows environment. Must be able to maintain confidentiality. Must possess a vehicle valid driver's license and a willingness to travel as needed to organization locations throughout SE MN. WORK ENVIRONMENT: Hiawatha Valley Mental Health Center is committed to providing a safe and inclusive work environment free from harassment, violence and discrimination. Our inclusive work environment represents many different backgrounds, cultures and viewpoints. The core values we live by include: integrity, respect, people focused, community focused, continuous improvement, compassion, partnership and collaboration, empowerment and financial stewardship. All Hiawatha Valley Mental Health Center owned facilities are smoke/drug free environments, with some exposure to excessive noise, dust and temperature. The employee is occasionally exposed to a variety of conditions at client sites. SUPERVISED BY: Office Manager SUPERVISES: None POSITION DESIGNATION: Non-exempt, Full-Time or Part-Time This job description is subject to change at any time. EMPLOYEE BENEFITS: We are proud to offer a comprehensive benefits package designed to support your well-being, professional development, and financial security: Paid Time Off & Leave Paid Leave Time: Begins accruing at 4.46 hours per paycheck, with 16 hours available upon hire (prorated for PT employees). Holidays: 8 paid holidays, plus 2 floating holidays (prorated for PT employees). Additional Paid Leave: Up to 10 days of jury duty leave Up to 5 days of bereavement leave 1 personal day per year Professional Development Support Up to $2,000 tuition reimbursement Up to $1,500 for continuing education Health & Wellness Benefits Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance offered for employees working between 30-40 hours per week. 20% YMCA membership discount OR $50 fitness reimbursement per year Retirement Savings Retirement plan with employer match of 50% match up to 6%, for employees working between 20-40 hours per week. EEO STATMENT: Hiawatha Valley Mental Health Center is an Equal Opportunity Employer. We welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. APPLICATION PROCESS: A background check is as part of the hiring process. Depending on the role, applicants may also need to complete a Mental Health Practitioner Verification Form or Professional Conduct Inquiry Form.
    $25k-31k yearly est. 6d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Rochester, MN?

The average front desk agent in Rochester, MN earns between $29,000 and $41,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Rochester, MN

$34,000

What are the biggest employers of Front Desk Agents in Rochester, MN?

The biggest employers of Front Desk Agents in Rochester, MN are:
  1. Kahler Hotels LLC
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