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Front desk agent jobs in Rocky Mount, NC

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  • FLEX Front Desk Agent

    NFC Amenity Management 3.8company rating

    Front desk agent job in Raleigh, NC

    [For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] We are looking for candidates who work well by themselves and enjoy a fast-paced environment. Making eye contact and being welcoming are essential! The FLEX Front Desk Associate will be cross-trained to work at multiple locations. Most likely, this will be an on-call or as-needed position. This is where you dictate your availability and pick up shifts as they become available. *Reliable transportation is required for this position.* Generally, this position pays between $17 and $18 per hour, but details can be discussed in an interview. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Duties & Responsibilities (including but not limited to the following) Provide a Warm Welcome and Fond Farewell to all residents and their guests. Provide knowledgeable and comprehensive information about the surrounding areas. Interact with clients in a manner that demonstrates genuine sincerity and appreciation. Coordinate requests for dry cleaning pickup and drop-off, pet walking, housekeeping, and grocery delivery. Advise residents and guests of any appropriate rules and regulations established by the property management. Present a professional appearance by adhering to Company Uniform and Grooming Standards. Perform at the highest level of Customer Service and always look for ways to Wow all clients by exceeding their expectations and striving to provide aggressive hospitality. Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters. Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management, and residents/guests. Follow the property-specific system to receive and sign for resident packages, ensuring efficient delivery to residents. Performs miscellaneous job-related duties as assigned. Follow all procedures for resident, guest, and vendor access. Accurately record time and attendance in the Company time record-keeping system. Adhere to all Company Polices as indicated in the Employee Handbook and Property-specific regulations. Be knowledgeable of all emergencies and safety procedures. Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-term disability income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status. At the time of this ad, the position is being offered at $17-$18 per hour.
    $17-18 hourly 60d+ ago
  • Hotel Front Desk Agent

    Homewood Suites Raleigh

    Front desk agent job in Raleigh, NC

    Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
    $23k-29k yearly est. 60d+ ago
  • General Clerk II | Administrative and Support Services [SJAFB007006]

    Evoke Consulting 4.5company rating

    Front desk agent job in Goldsboro, NC

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of Global Professionals to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise and target drivers of economic profit (growth, margin, and efficiency). They are also aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Sector Groups including but not limited to Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrial And Commercial | Manufacturing And Operations | National Security & Intelligence | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. Learn More About ProSidian: ***************** Job Description ProSidian Seeks a General Clerk II | Administrative and Support Services [SJAFB007006] for Program Support on a Exempt W2: No Overtime Pay Basis located in the Mid Atlantic and listed under a Administrative Specialist I Labor Category as a Key Personnel Mid Level Professional aligned under services related to NAICS: 541611 - Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services - DPLH Est.: 1 Hrs. ST | 0 Hrs. OT on a Exempt W2: No Overtime Pay Part-Time Basis located North Carolina 28307 Across The Mid Atlantic Region supporting the Transition Assistance Program (TAP) at Seymour Johnson Air Force Base's Military & Family Readiness Center, which plays a critical role in helping active duty Service Members and their families successfully transition to civilian life. This support ensures the accurate and timely management of TAP-related documentation, class scheduling, and data systems such as the Air Force Family Integrated Result Statistical Tracking (AFFIRST) system and other authorized web-based and local tools Seeking General Clerk II candidates with relevant Aerospace And Defense Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Aerospace And Defense Sector Clients such as SJAFB. This as a Part-Time or Contract W-2 (IRS-1099) Administrative and Support Services Functional Area - Administrative and Support Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Administrative and Support Services (General Clerk II) in the Aerospace And Defense Industry Sector focusing on Program / Project Management Solutions for clients such as U.S. Air Force - Seymour Johnson Air Force Base (USAF / SJAFB) | Seymour Johnson AFB Transition Assistance Program (TAP) Generally Located In CONUS - Goldsboro, NC and across the Mid Atlantic Region (Of Country/World). RESPONSIBILITIES AND DUTIES - General Clerk II | Administrative and Support Services [SJAFB007006] Accurately collect, input, inventory, and maintain data for the Transition Assistance Program (TAP). Input and update data into AFFIRST, TAP web applications, and Microsoft Excel or other local systems. Schedule TAP clients for all program requirements including Pre-separation Counseling, TAP GPS Tracks, VA Briefings, and Capstone Events. Manage and maintain official documentation such as DD Forms 2648, 2648-1, 2958, and the Individual Transition Plan (ITP). Prepare monthly data entry reports for M&FRC management by the fifth business day of each month. Coordinate class/workshop rosters and correspondence related to TAP scheduling. Adhere to base access, security, and information safeguarding protocols. Perform all duties on-site during business hours at the M&FRC. Qualifications Desired Qualifications For General Clerk II | Administrative and Support Services [SJAFB007006] ( SJAFB007006 ) Candidates: Minimum of 1 year of related experience in data entry or administrative services. Alternatively, 48 semester hours of college credit from an accredited institution. Must pass background checks and obtain base access authorization. Ability to gain proficiency in job tasks within 30 calendar days of contract start. Must meet the requirements of resume submission and approval by government stakeholders prior to onboarding. Education / Experience Requirements / Qualifications High school diploma or equivalent required. Some college education (preferably in administrative, business, or related field) highly desired. Prior experience working in military, government, or defense-related environments preferred. Experience with Microsoft Office Suite and web-based administrative platforms required. Skills Required Advanced data entry skills with high level of accuracy and attention to detail. Proficiency in Microsoft Office Suite: Excel (spreadsheets), Word (documentation), PowerPoint (presentations), and Outlook (email correspondence). Ability to quickly learn and operate military-specific systems like AFFIRST and TAP web platforms. Strong written and verbal communication skills. Skilled in organization, task prioritization, and time management. Capable of working independently and maintaining confidentiality. Competencies Required Professionalism: Appropriate attire, demeanor, and conduct in a formal government office setting. Dependability: Adherence to schedule, timely communication of absences, and consistency in task execution. Technical Proficiency: Comfort with both standardized and custom data platforms. Interpersonal Sensitivity: Ability to work effectively with diverse populations, including military personnel and family members. Discretion and Integrity: Maintain confidentiality of sensitive information and comply with all security policies Ancillary Details Of The Roles This role supports the Aerospace and Defense sector by ensuring accurate TAP data, which is critical for force readiness and seamless military-to-civilian transitions. Falls under ProSidian's Aerospace, Defense and Military (DME) Sector Group, enabling mission readiness through administrative and programmatic support. In alignment with the NAICS 561110 Office Administrative Services, this work contributes to operational continuity, data integrity, and personnel readiness for USAF stakeholders. The role directly supports the Transition Assistance Program (TAP), an essential readiness initiative mandated by the DoD to support service member transitions. Ensures that data supporting TAP compliance is well-managed, improving career transition outcomes for airmen and reducing risk of service gaps. Contributes to broader strategic goals of military sustainability, personnel retention, and community reintegration. Supports both internal M&FRC operational efficiency and external reporting requirements to higher command and federal agencies Other Details Work hours: Monday through Friday, 0800-1600, with a 1-hour lunch, totaling 35 hours/week. No work on Federal holidays and designated Family Days. Data entry must be completed within 2 business days of receiving inputs. Must comply with security protocols, including return of ID and safeguarding of government-furnished equipment. Reports to the Chief of the Military & Family Readiness Center or designated supervisor #TechnicalCrossCuttingJobs #Consulting #Aerospace And Defense #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - the ability to foster teamwork collaboratively as a participant and effectively as a team leader Leadership - the ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams Judgment - exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications Organization - the ability to manage projects and actions and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary. Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are essential to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees: Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in their life. These benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that offer eligible employees a complete Flexible Spending Account (FSA) Plan and a tax benefit. Purchasing Discounts & Savings Plans: We want you to succeed financially. Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy daily. Security Clearance: Due to the nature of our consulting engagements, Security Clearance is required for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements, performance incentives are associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on a pre-tax basis. You determine your projected costs for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ----------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam era, or another eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has pledged to the Hiring Our Heroes Program of the US Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in " HONOR ABOVE ALL "-success while doing things the right way. Pride comes from the challenge; the reward is excellence in the work. For Easy Application, Use Our Career Site Located On Http://*****************/ Or Send Your Resume, Bios, And Salary Expectations / Rates To *********************** & ************************* ONLY CANDIDATES WITH THE REQUIRED CRITERIA ARE CONSIDERED . Be sure to place the job reference code in the subject line of your e-mail. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
    $5k monthly Easy Apply 13h ago
  • General Clerk II | Administrative and Support Services [SJAFB007006]

    Prosidian Consulting

    Front desk agent job in Goldsboro, NC

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of Global Professionals to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise and target drivers of economic profit (growth, margin, and efficiency). They are also aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Sector Groups including but not limited to Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrial And Commercial | Manufacturing And Operations | National Security & Intelligence | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. Learn More About ProSidian: ***************** Job Description ProSidian Seeks a General Clerk II | Administrative and Support Services [SJAFB007006] for Program Support on a Exempt W2: No Overtime Pay Basis located in the Mid Atlantic and listed under a Administrative Specialist I Labor Category as a Key Personnel Mid Level Professional aligned under services related to NAICS: 541611 - Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services - DPLH Est.: 1 Hrs. ST | 0 Hrs. OT on a Exempt W2: No Overtime Pay Part-Time Basis located North Carolina 28307 Across The Mid Atlantic Region supporting the Transition Assistance Program (TAP) at Seymour Johnson Air Force Base's Military & Family Readiness Center, which plays a critical role in helping active duty Service Members and their families successfully transition to civilian life. This support ensures the accurate and timely management of TAP-related documentation, class scheduling, and data systems such as the Air Force Family Integrated Result Statistical Tracking (AFFIRST) system and other authorized web-based and local tools Seeking General Clerk II candidates with relevant Aerospace And Defense Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Aerospace And Defense Sector Clients such as SJAFB. This as a Part-Time or Contract W-2 (IRS-1099) Administrative and Support Services Functional Area - Administrative and Support Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Administrative and Support Services (General Clerk II) in the Aerospace And Defense Industry Sector focusing on Program / Project Management Solutions for clients such as U.S. Air Force - Seymour Johnson Air Force Base (USAF / SJAFB) | Seymour Johnson AFB Transition Assistance Program (TAP) Generally Located In CONUS - Goldsboro, NC and across the Mid Atlantic Region (Of Country/World). RESPONSIBILITIES AND DUTIES - General Clerk II | Administrative and Support Services [SJAFB007006] Accurately collect, input, inventory, and maintain data for the Transition Assistance Program (TAP). Input and update data into AFFIRST, TAP web applications, and Microsoft Excel or other local systems. Schedule TAP clients for all program requirements including Pre-separation Counseling, TAP GPS Tracks, VA Briefings, and Capstone Events. Manage and maintain official documentation such as DD Forms 2648, 2648-1, 2958, and the Individual Transition Plan (ITP). Prepare monthly data entry reports for M&FRC management by the fifth business day of each month. Coordinate class/workshop rosters and correspondence related to TAP scheduling. Adhere to base access, security, and information safeguarding protocols. Perform all duties on-site during business hours at the M&FRC. Qualifications Desired Qualifications For General Clerk II | Administrative and Support Services [SJAFB007006] (SJAFB007006) Candidates: Minimum of 1 year of related experience in data entry or administrative services. Alternatively, 48 semester hours of college credit from an accredited institution. Must pass background checks and obtain base access authorization. Ability to gain proficiency in job tasks within 30 calendar days of contract start. Must meet the requirements of resume submission and approval by government stakeholders prior to onboarding. Education / Experience Requirements / Qualifications High school diploma or equivalent required. Some college education (preferably in administrative, business, or related field) highly desired. Prior experience working in military, government, or defense-related environments preferred. Experience with Microsoft Office Suite and web-based administrative platforms required. Skills Required Advanced data entry skills with high level of accuracy and attention to detail. Proficiency in Microsoft Office Suite: Excel (spreadsheets), Word (documentation), PowerPoint (presentations), and Outlook (email correspondence). Ability to quickly learn and operate military-specific systems like AFFIRST and TAP web platforms. Strong written and verbal communication skills. Skilled in organization, task prioritization, and time management. Capable of working independently and maintaining confidentiality. Competencies Required Professionalism: Appropriate attire, demeanor, and conduct in a formal government office setting. Dependability: Adherence to schedule, timely communication of absences, and consistency in task execution. Technical Proficiency: Comfort with both standardized and custom data platforms. Interpersonal Sensitivity: Ability to work effectively with diverse populations, including military personnel and family members. Discretion and Integrity: Maintain confidentiality of sensitive information and comply with all security policies Ancillary Details Of The Roles This role supports the Aerospace and Defense sector by ensuring accurate TAP data, which is critical for force readiness and seamless military-to-civilian transitions. Falls under ProSidian's Aerospace, Defense and Military (DME) Sector Group, enabling mission readiness through administrative and programmatic support. In alignment with the NAICS 561110 Office Administrative Services, this work contributes to operational continuity, data integrity, and personnel readiness for USAF stakeholders. The role directly supports the Transition Assistance Program (TAP), an essential readiness initiative mandated by the DoD to support service member transitions. Ensures that data supporting TAP compliance is well-managed, improving career transition outcomes for airmen and reducing risk of service gaps. Contributes to broader strategic goals of military sustainability, personnel retention, and community reintegration. Supports both internal M&FRC operational efficiency and external reporting requirements to higher command and federal agencies Other Details Work hours: Monday through Friday, 0800-1600, with a 1-hour lunch, totaling 35 hours/week. No work on Federal holidays and designated Family Days. Data entry must be completed within 2 business days of receiving inputs. Must comply with security protocols, including return of ID and safeguarding of government-furnished equipment. Reports to the Chief of the Military & Family Readiness Center or designated supervisor #TechnicalCrossCuttingJobs #Consulting #Aerospace And Defense #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - the ability to foster teamwork collaboratively as a participant and effectively as a team leader Leadership - the ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams Judgment - exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications Organization - the ability to manage projects and actions and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary. Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are essential to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees: Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in their life. These benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that offer eligible employees a complete Flexible Spending Account (FSA) Plan and a tax benefit. Purchasing Discounts & Savings Plans: We want you to succeed financially. Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy daily. Security Clearance: Due to the nature of our consulting engagements, Security Clearance is required for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements, performance incentives are associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on a pre-tax basis. You determine your projected costs for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ----------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam era, or another eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has pledged to the Hiring Our Heroes Program of the US Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL"-success while doing things the right way. Pride comes from the challenge; the reward is excellence in the work. For Easy Application, Use Our Career Site Located On Http://*****************/ Or Send Your Resume, Bios, And Salary Expectations / Rates To *********************** & ************************* ONLY CANDIDATES WITH THE REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your e-mail. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
    $5k monthly Easy Apply 60d+ ago
  • Guest Service Agent

    Stepstone Hospitality

    Front desk agent job in Rocky Mount, NC

    Full-time Description We are seeking a highly organized and detail-oriented individual to join our team as a Guest Service Agent. The successful candidate will be responsible for registering and assigning rooms to guests, answering inquiries about hotel services, and making reservations for guests. The ideal candidate will have excellent communication skills, be able to multitask, and have a passion for providing exceptional customer service. Responsibilities: • Register and assign rooms to guests. • Issue room keys and escort instructions to Guest Service Agent or directly to guest. • Sort, track, and distribute incoming mail and messages. • Transmit and receive messages using all communication avenues. • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. • Keep record of room availability and rate. • Compute bills, collect payment, and make change for guests. • Make, confirm, and cancel reservations via all communication avenues. • Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. • Make reservation, transportation, or entertainment reservations for guests. • Deposit guest payments and maintain accurate records. Requirements: • High school diploma or equivalent. • Previous experience in a hotel or customer service environment preferred. • Excellent communication and interpersonal skills. • Ability to multitask and work in a fast-paced environment. • Strong organizational and time management skills. • Proficient in Microsoft Office and hotel reservation software. • Ability to work flexible hours, including nights, weekends, and holidays. We are an equal opportunity employer and welcome all qualified candidates to apply. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $22k-27k yearly est. 60d+ ago
  • Guest Services Agent | Sheraton Raleigh | Raleigh, NC

    PM New 2.8company rating

    Front desk agent job in Raleigh, NC

    What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
    $22k-27k yearly est. 29d ago
  • Night Auditor Desk Clerk

    First Carolina Management Inc. As Agent for

    Front desk agent job in Garner, NC

    The Night Auditor is responsible for balancing the daily financial transactions of the hotel, handling guest check-ins and check-outs, and providing exceptional customer service during the overnight shift. This role involves performing accounting duties, managing guest reservations, and ensuring the security of the hotel. Key Responsibilities: Financial Reconciliation: Perform daily audit of financial transactions and ensure accuracy of all guest charges. Reconcile daily revenue and billing reports, including verifying cash, credit card, and check transactions. Prepare and distribute daily financial reports to relevant departments. Guest Service: Provide excellent customer service by addressing guest inquiries, concerns, and requests. Check-in and check-out guests, including processing payments and issuing room keys. Handle guest complaints with professionalism and resolve issues promptly. Administrative Duties: Ensure the accuracy of room inventory and availability. Update and maintain guest records and reservations in the property management system. Prepare and distribute end-of-day reports to management. Security and Safety: Monitor hotel security systems and respond to emergency situations as needed. Ensure the safety and security of guests and hotel property throughout the night. Perform routine checks of hotel facilities to ensure they are in good working order. Communication: Communicate effectively with other hotel departments to coordinate guest services and resolve issues. Provide a handoff report to the morning shift regarding any significant occurrences or follow-up tasks. Qualifications: High school diploma or equivalent; associate's or bachelor's degree in hospitality management or related field is a plus. Previous experience in hotel front desk operations or customer service is preferred. Strong numerical and analytical skills. Excellent communication and interpersonal skills. Proficiency with property management systems and Microsoft Office Suite. Ability to work independently and handle multiple tasks efficiently. Flexibility to work overnight shifts, including weekends and holidays. Physical Requirements: Ability to stand and walk for extended periods. Ability to lift and carry items up to 25 pounds. Work Environment: This position is based in a hotel environment, with responsibilities carried out primarily at the front desk. Night Auditors must be prepared for a quiet, yet sometimes busy, work environment with varying levels of guest activity.
    $21k-26k yearly est. Auto-Apply 60d+ ago
  • Experience Guide - Front Desk Associate

    The Now Wake Forest

    Front desk agent job in Wake Forest, NC

    Benefits: An environment where diversity is celebrated A positive, empathetic, and supportive team and company Team member discounts Aesthetically inspiring work environment Career growth opportunities Competitive compensation + generous commissions Employee discounts Paid time off Schedule / Expected Work Hours: Ability to work flexible hours, including evenings, weekends, holidays Hours of Operation: Sunday-Saturday 10:00am - 8:00pm Job SummaryThe Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guest's massage, and handling payment for services performed. Responsibilities Provide top-level service for guests and team members. Warmly greet and check in guests. Actively drive enhancement, membership, and gift card sales by passionately educating guests about our services, memberships, and retail offerings. Accurately and effectively book, edit, and cancel massage appointments. Open/close the boutique each day according to standard operating procedures. Resolve guest issues. Ensure guest areas are maintained to standard. Maintain a positive attitude and contribute toward a healthy & happy workplace. Collaborate with the leadership team to ensure best practices and foster innovation. Qualifications Sales and service-related experience preferred. Ability to be efficient and detail-oriented in a fast-paced environment. Must have enthusiasm and possess excellent guest service skills. Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW Enjoy working with people and possess a friendly and outgoing personality. Possesses problem-solving and troubleshooting skills. Must be a team player. Company OverviewThe NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage's goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage's interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com. Company Purpose/MissionSelf-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW.We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by exotic destinations from around the world. Company ValuesBrand TruthsLIVE IN THE NOWBe Present. Take time to recharge and reconnect within.KINDNESS IS MAGICPositive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.CARE FOR THOSE WHO CARE FOR OTHERSFoster an environment where team members feel valued, recognized, and rewarded. AUTHENTICITY ALWAYSOpen and transparent communication with our inner circle and guests. Compensation: $14.00 - $18.00 per hour The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage's goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage's interiors have been recognized by press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products and signature design to cities all over the United States. For more information, please visit thenowmassage.com. This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The NOW Massage Corporate.
    $14-18 hourly Auto-Apply 60d+ ago
  • Front Desk Associate FT ONLY - $16hr - Marriott Crabtree, Raleigh, NC

    Marriott Crabtree

    Front desk agent job in Raleigh, NC

    Front Desk Associate - Full Time ONLY - Pay: $16 per hour. Must have flexibility to work all shifts. We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner. Post guest charges, collect payments and follow all cash handling procedures as required by Concord. Handle guest mail and messages with respect to privacy and professionalism. Be knowledgeable of the hotel brand and various programs (travel programs, special offers). Be a great communicator to various departments and management on guest comments and concerns. Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Have full knowledge of hotel safety and emergency procedures. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
    $16 hourly 8d ago
  • Guest Service Agent - Hilton Greenville

    Prime Investments & Development

    Front desk agent job in Greenville, NC

    • Providing information to guests about hotel policies, services and amenities. • Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat). • Selling rooms to 'walk-in' customers. • Entering/changing reservation information on the computer system. • Posting charges to guest accounts. • Processing payments from guests. • Making necessary corrections to guest accounts. • Informing housekeeping department about room status/availability. • Listening and responding to guests' requests or complaints. • Operating hotel switchboard or PBX. • Cleaning the front desk area. • Maintaining daily logs. • Balancing shift work and cash drawers.
    $22k-27k yearly est. 60d+ ago
  • Hotel Front Desk Attendant

    Shri Hotels

    Front desk agent job in Smithfield, NC

    Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
    $19k-25k yearly est. 60d+ ago
  • WSS - Hotel Front Desk (GSA) 2

    Sandpiper Property Mgt

    Front desk agent job in Raleigh, NC

    Guest Services Ambassador 2 (GSA 2): The On-Site Operations Specialist! Your Challenge: Deliver Flawless Front Desk Service, Anchor Overnight Emergency Coverage, and Live On-Site to Ensure 24/7 Operational Excellence! Ready for a unique and high-responsibility role that combines daily operational duties with mandatory on-site availability? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next GSA 2! This position is the critical operational bridge between the daily management team and overnight safety. You'll work four front desk shifts (Monday-Thursday) and provide two On-Call Overnight shifts (Monday and Tuesday nights). The role requires you to live in the hotel to ensure continuous operational excellence and compliance with the hotel's fraternization policy. The On-Site Mandate and Shift Structure Housing Requirement: You are required to live in the hotel and must comply with the fraternization policy. Primary Schedule: Typically works four "B" shifts (Front Desk, Monday-Thursday). On-Call Overnight: Responsible for on-call overnight shifts, typically Monday and Tuesday nights. Your Essential Operational & Guest Duties As the GSA 2, you are key to executing front desk administration, maintaining service standards, and providing necessary emergency coverage. Key Responsibilities Include: Guest Satisfaction & Feedback: Routinely meet with and solicit comments from guests to maximize satisfaction. Respond to situations as they arise and manage guest conflict calmly. Front Desk Administration: Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. Respond to guest service calls efficiently. Quality & Safety: Inspect studios and public spaces daily according to the Clean & Safe brand standards. Act according to procedure in the event of an emergency or accident and accurately follow all policies and procedures. Sales & Revenue: Execute the lead management process and review Studio Inventory daily to maximize studio revenue. Maintain effective sales of ancillary offerings to accommodate guests' needs. Team Support and Additional Duties Personnel Development: Assist with the training of all team members as necessary. Demonstrate to the team how to effectively follow the “Say Yes to a Simple Request” program. Property Support: Perform Laundry Duties (sorting, washing, drying, and folding linens/terry, cleaning facilities). Cross-train on the duties of all non-management staff members to provide essential backup as needed. On-Call Overnight Specifics Emergency Response: Will respond only to emergencies and calls forwarded from the Overnight Headquarters for resolution. Availability: Must stay within 30 minutes of the hotel to be able to provide necessary guest response. Communication: Will carry the hotel's cell phone when on overnight on-call shifts, responding appropriately when calls are forwarded for resolution. Work Tracking: Will clock in and out when fulfilling any and all duties of the overnight shift. Ready to step into this critical on-site role that demands reliability, service excellence, and dedication to safety?
    $21k-28k yearly est. Auto-Apply 8d ago
  • Front Desk - Millbrook Tennis Center

    City of Raleigh North Carolina

    Front desk agent job in Raleigh, NC

    Recreation Leaders assist recreation facility directors and assistant directors with the overall management and operation of the facility and its recreation programs. Recreation Leaders are considered essential staff and can supervise a facility in the absence of a full-time staff member. This position requires an extensive amount of training, including Safety, First Aid/CPR, and Fire Safety, which will be provided. Oversee and/or direct daily program and staff activities. Provide outstanding customer service when assisting the public through various communication methods. Be familiar with the facility and city programs. Responsible for program registrations and facility and shelter rentals. Proper collection and handling of fees in accordance with the City of Raleigh's cash handling policies and procedures. Maintain records using Excel, Word, and Publisher, RecTrac Software, and general filing. Help maintain and clean the facility as needed. Prepare attendance reports and distribute evaluations to patrons. Supervise check-in/check-out procedures of programs. Provide feedback regarding program goals and objectives. Create activity schedules. Develop and distribute promotional and marketing information. Duties include answering phone calls, using RecTrac software to reserve courts, taking payments, registering patrons for lessons, and assisting with ball machine rentals. Training will be provided. Up to 20 hours per week are available at the tennis center front desk for the following days and times: Saturdays 8:30 am-4:00 pm., and Sundays 8:30 am-4:00 pm.ADA and Other Requirements: Positions in this class typically require climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motions. Visual acuity is required to determine the accuracy, neatness, and thoroughness of work assigned. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Working Conditions: The worker is subject to inside conditions, protection from weather, but not temperature changes, and outside conditions with no protection from weather. Activities occur both inside and outside. And also subject to noise as where the worker may have to shout to be heard above the ambient noise level. Note: This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities, as well as the Fair Labor Standards Act (FLSA) designation, may vary based on the specific tasks assigned to the position.
    $21k-28k yearly est. 4d ago
  • Front Desk Sales and Tanning Associate

    Gloloft

    Front desk agent job in Raleigh, NC

    Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Employee discounts Flexible schedule Health insurance Vision insurance Love glowing skin and helping clients feel their best? Join Gloloft as a Front Desk Sales & Tanning Associate and be the face of our signature airbrush tanning experience! Your Day-to-Day Provide flawless airbrush tanning services for every client Greet, check in/out, and support clients at the front desk Handle scheduling, appointment management, and client communications Promote memberships and products to enhance client experience Maintain clean, organized tanning rooms and lobby Respond to client messages and questions promptly Requirements Must be 18+ Passion for delivering exceptional client experiences Airbrush or makeup experience is a plus, but not required Ability to stand, bend, and hold an airbrush gun for extended periods Strong verbal and written communication skills Flexible availability, including evenings and weekends Compensation & Benefits Competitive Pay: $35-$50/hr (Base + Commission + Tips) Health & Wellness Benefits: Medical, dental, vision, and 401(k) with company match Professional Growth: Structured training, leadership development, and clear advancement path Hiring Process Within 24 hours, A live team member will reach out to all licensed applicants. Within 48 hours: Well schedule an in-person interview Within 7 days: The hiring process is typically complete APPLY NOW!
    $19k-26k yearly est. 30d ago
  • Guest Service Agent

    Daly Seven 4.1company rating

    Front desk agent job in Raleigh, NC

    Guest Service Agent is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time. General Job Description Be ready to begin work at the specified time. Greet guests; check them in and out with friendliness, speed and accuracy. Maintain all paperwork as required by your shift. Initial and date when applicable. Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly. Operate switchboard and transfer calls as required by shift. Keep all business confidential on and off duty. Know room rates, locations, and furnishings of all rooms. Know physical make-up of building - interior and exterior. Promote membership in the franchise's membership club. Help secure lodging for guest by referrals when hotel is full. Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions. Be polite and present a friendly and caring image. Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property. Check credit cards and guaranteed reservations for validity and acceptability. Know status of reservations on a daily and future basis. Be able to handle guest complaints. Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm. Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility. Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights. Each shift must keep lobby and office area clean at all times. Know the computer operations including procedures for shut down when necessary. Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly. Know the location of the ADA box and how to use it. Complete Call Back Sheet and file. Complete Room Availability form. Complete Comment Log for your shift. Complete Shift Verification Form. Perform all other duties as assigned.
    $23k-28k yearly est. 60d+ ago
  • Member Services / Front Desk Receptionist ( Cary & Raleigh Location )

    Kidstrong Raleigh

    Front desk agent job in Raleigh, NC

    Job DescriptionBenefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Training & development Job Duties & Responsibilities KidStrong Member Service Receptionist's are the support system of the Program Director when it comes to the center. Its the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Member Service Receptionist's is a talented, welcoming, and engaging person who is focused on delivering an exceptional experience for the kids, families, and team members. This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location. RESPONSIBILITIES: CENTER OPERATIONS Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service. Welcome families as the enter the center. Assist members with all administrative needs and requests. Help enroll new members interested in the program for a membership or trail class. Be the Trial champion! When a trial is in house your primary focus should be to close the sale. Oversee center level initiatives i.e. center maintenance, training, brand consistency etc. Daily, Weekly, and Monthly cleaning and maintenance of the center with team. Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off. Those 2 days you will fully oversee member relations at the center. Weekday Part time schedule is from 3:00pm to 7:45pm. Weekend Part time schedule is 8:30am to 2:30pm. You will assist our program director with all center needs. OUTBOUND CALLS Dedicated 1-2 hours daily sales outbound calls / texts / trial follow up management. Member relation calls. Voicemail return. SKILLS/QUALIFICATIONS A passion for working with children is non-negotiable! Comfortable speaking to parents/guardians regarding variety of topics. Complete training through LearnUpon as required by the leadership team. Prior experience as a member services receptionist is a plus! Previous experience in management is preferred but not required Practical work experience with Google and Microsoft platforms. Previous experience with systems and platforms such as GloFox, LearnUpon, Podium, HubSpot, and Google Sheets is preferred but not required. CPR certified not required but preferred. Can certify within 90 days of hire. BONUS Eligible for membership sales bonus upon completion of training and probationary period. Sphere of Interaction This position will NOT have any direct reports. When the Program Director is off, the Member Service Receptionist will be responsible for center operations to a limited capacity. This position will also interact with Raleigh Territory leadership and KidStrong, Inc. HQ team members as needed. DNA/COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: High Standards Establishes and holds high standards Natural Leader Creates culture Takes initiative Leads by Example Sets tone through actions Passionate Stays focused on the KidStrong Goals. Goal oriented and high performing. Command Presence Upholds KidStrong Values; creates vision for others. Teacher Communicate and ensure transfer of knowledge. Professional Approaches others in a tactful manner Reacts well under pressure Treats others with respect and consideration Accepts responsibility for own actions Follows through on commitments. Performer Engaging, Fun, Likable High Energy, Clear & Easy to Understand Mentor Develops and nurtures relationships Focuses on developing self and others Planning/Organizing Prioritizes and plans work activities; Develops realistic action plans. Sets goals and objectives Uses time efficiently Plans for additional resources Organizes or schedules other people and their tasks Oral Communication Speaks clearly and persuasively in positive or negative situations Responds well to questions; Listens and gets clarification Demonstrates group presentation skills; Participates in meetings. Written Communication Writes clearly and informatively;Edits work for spelling and grammar Varies writing style to meet needs Presents numerical data effectively; Able to read and interpret written information. Teamwork Balances team and individual responsibilities Exhibits objectivity and openness to others' views Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Puts success of team above own interests; Able to build morale and group commitments to goals and objectives Coachable/Low Ego Mindset Gives and welcomes feedback. Encourages exploring of different perspectives to reach common goals and objectives Has a growth mindset; Sees every opportunity as one to learn from.
    $25k-32k yearly est. 24d ago
  • Front Desk Receptionist and Information Clerk

    Correll Insurance Group 3.8company rating

    Front desk agent job in Williamston, NC

    Benefits: HSA and FSA 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Paid time off Parental leave Training & development Vision insurance Wellness resources Donation matching The Boyd Agency, a Member of Correll Insurance Group has an immediate position for a full-time Receptionist and Information Clerk in our Williamston, NC location. Job Summary: As the Receptionist, you will be the first point of contact for our clients and visitors. Your primary responsibility will be to provide a warm and welcoming environment while efficiently managing front desk operations. You will play a crucial role in ensuring smooth communication between clients and our team of insurance professionals. Answer insurance inquiries and provide information to the customers and other interested parties regarding activities conducted at our office, and employees within the organization. Essential Duties and Responsibilities: Operating telephone to answer, screen, or forward calls, providing information, or taking messages. Greeting persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. Collecting deposits, payments, and/or fees and record receipts for services. Performing Administrative tasks such as data entry, filing, and scanning. Establishing and Maintaining Interpersonal Relationships Obtaining/Processing/Documenting/Recording Information Sorting and distributing incoming mail. Preparing business correspondence. Providing notifications to customers or patrons. Recording personnel information. Sending information, materials or documentation. Equipment Used: Desktop/Laptop computer, Scanners, Postage Machines, Laser Fax Machine, Document Management Software. Minimum Qualifications and Experience: Desire to obtain Property and Casualty Insurance License within 6-12 months of employment to assist with clients. Correll Insurance Group can assist in the scheduling of pre-licensing courses, exam, application, etc High school diploma or equivalent. Previous experience in a receptionist or customer service role is preferred. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office 365 Suite (Word, Excel, Outlook, Teams). Professional appearance and demeanor. Ability to handle sensitive and confidential information with discretion. Friendly and approachable personality with a customer-focused attitude. Work Location: Williamston, NC ********************************************************************* Work Type: Full-time, M-F Summary: If you enjoy helping others and are a compassionate, customer-focused individual, then apply today! At Correll Insurance Group we pride ourselves on our insurance products and customer service, and inclusive work environment for our team. NOTE: The information contained in this job description has been prepared to indicate the general nature of work performed by an employee within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Correll Insurance Group has been in the Carolinas since 1931. The local agents of Correll Insurance Group offer individual and business insurance solutions. We develop client relationships to provide insurance packages, including homeowners and car insurance, flood and liability insurance, for both businesses and families. We support local, independent agents who serve the towns they live in. Our agents have stood beside their neighbors in the Carolinas, Tennessee, Kentucky, Arkansas, and Mississippi for generations. Correll agents offer services backed by the resources of an established, national firm. Correll Insurance Group, one of the largest independent insurance agencies in the Southeast. We are a Trusted Choice independent agency that represents more than 200 insurance companies, allowing us to design the best product for most situations. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
    $29k-33k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent - Weekly Pay!

    NFC Amenity Management 3.8company rating

    Front desk agent job in Raleigh, NC

    [For best results, please ensure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] The pay is $16.50 per hour. This is a part-time position. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area. You are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure a smooth operation and service experience by effectively communicating with your team members, property management, and residents/guests. Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents. Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. We are looking for a candidate who works well alone and enjoys a fast-paced environment. Making eye contact and being welcoming are a must, and previous hotel experience is a plus. Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-Term Disability Income is offered to qualifying employees in applicable areas. These are the traits and attributes we are looking for: Front Desk Experience Hospitality Outgoing Personality Teamwork Ability To Multitask Flexibility Detail-Oriented Proactive We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. At the time of this ad, the pay is $16.50 per hour. Historically, the pay has been $15.00 to $16.00 across multiple locations and shifts.
    $16.5 hourly 60d+ ago
  • Guest Service Agent - Downtown Raleigh

    Prime Investments & Development

    Front desk agent job in Raleigh, NC

    • Providing information to guests about hotel policies, services and amenities. • Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat). • Selling rooms to “walk-in” customers. • Entering/changing reservation information on the computer system. • Posting charges to guest accounts. • Processing payments from guests. • Making necessary corrections to guest accounts. • Informing housekeeping department about room status/availability. • Listening and responding to guests' requests or complaints. • Operating hotel switchboard or PBX. • Cleaning the front desk area. • Maintaining daily logs. • Balancing shift work and cash drawers.
    $22k-27k yearly est. 60d+ ago
  • Front Desk Receptionist and Information Clerk

    Correll Insurance Group 3.8company rating

    Front desk agent job in Williamston, NC

    Benefits: HSA and FSA 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Paid time off Parental leave Training & development Vision insurance Wellness resources Donation matching The Boyd Agency, a Member of Correll Insurance Group has an immediate position for a full-time Receptionist and Information Clerk in our Williamston, NC location. Job Summary: As the Receptionist, you will be the first point of contact for our clients and visitors. Your primary responsibility will be to provide a warm and welcoming environment while efficiently managing front desk operations. You will play a crucial role in ensuring smooth communication between clients and our team of insurance professionals. Answer insurance inquiries and provide information to the customers and other interested parties regarding activities conducted at our office, and employees within the organization. Essential Duties and Responsibilities: Operating telephone to answer, screen, or forward calls, providing information, or taking messages. Greeting persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. Collecting deposits, payments, and/or fees and record receipts for services. Performing Administrative tasks such as data entry, filing, and scanning. Establishing and Maintaining Interpersonal Relationships Obtaining/Processing/Documenting/Recording Information Sorting and distributing incoming mail. Preparing business correspondence. Providing notifications to customers or patrons. Recording personnel information. Sending information, materials or documentation. Equipment Used: Desktop/Laptop computer, Scanners, Postage Machines, Laser Fax Machine, Document Management Software. Minimum Qualifications and Experience: Desire to obtain Property and Casualty Insurance License within 6-12 months of employment to assist with clients. Correll Insurance Group can assist in the scheduling of pre-licensing courses, exam, application, etc High school diploma or equivalent. Previous experience in a receptionist or customer service role is preferred. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office 365 Suite (Word, Excel, Outlook, Teams). Professional appearance and demeanor. Ability to handle sensitive and confidential information with discretion. Friendly and approachable personality with a customer-focused attitude. Work Location: Williamston, NC ********************************************************************* Work Type: Full-time, M-F Summary: If you enjoy helping others and are a compassionate, customer-focused individual, then apply today! At Correll Insurance Group we pride ourselves on our insurance products and customer service, and inclusive work environment for our team. NOTE: The information contained in this job description has been prepared to indicate the general nature of work performed by an employee within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    $29k-33k yearly est. 9d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Rocky Mount, NC?

The average front desk agent in Rocky Mount, NC earns between $21,000 and $32,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Rocky Mount, NC

$26,000
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