Front Desk Agent
Front desk agent job in Las Vegas, NV
Compensation Type: Hourly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location:
Courtyard Las Vegas
5845 Dean Martin DriveLas Vegas, NV 89118 Overview:
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities:
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.
Qualifications:
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Guest Services Agent
Front desk agent job in Prescott Valley, AZ
Salary Range: 18.50 To 18.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day:
Represent the resort to the guest throughout all stages of the guest's stay.
Work Performed:
Effectively assist all guests
Maintain a high level of customer service while adhering to AAA, Coyle and Resort Standards
Check-in and check-out guests efficiently within AAA & Coyle time standards
Direct all guest requests and issues to the proper departments; follow through to ensure requests and issues are fully resolved
Resolve guest issues and log complaints in Visual One with full details
Report any unusual occurrences or requests to the Front Desk Manager, Director of Rooms or Managing Director
Obtain appropriate credit card signature with full authorization for the guests' stay
Maintain bank, which includes, but is not limited to making change and posting cash payments
Inform guest of debit card policy
Understands and adhere to proper credit, check cashing and accounting policies and procedures
Post additional charges to guest accounts during their stay and after departure
Research as necessary to bill guests correctly (i.e. faxes, tours, laundry, allocations, VIP packages, etc.)
Know room types, locations and rates to up-sell upon arrival
Use suggestive selling techniques to (up) sell rooms and to promote other services at the resort
Work closely with Housekeeping department to ensure availability of rooms
Track and note all early arrivals, late departures, room moves, VIP's and repeat guests, as well as any special requests
Maintain key control and key security for all guests of the resort
Follow procedures for issuing and closing safe deposit boxes used by guests
Ensure that mini bar procedures are followed including key security, final day postings and reconciliation
Use proper mail, package and message handling procedures; log mail as necessary
Read the log book and/or emails daily and complete any requests
Possess knowledge of daily activities, group events, site inspections, emails, etc.
Assist Reservations and Concierge during closure and rush hours
Know all safety and emergency procedures including accident prevention policies and power outage procedures
Assist with phone coverage and answer all calls within three rings and with proper greeting
Communicate professionally when dealing with 911 dispatch and dispatching security to appropriate area
Complete daily call and wake-up call log and follow through as required
Conduct proper room assignment to assure guest satisfaction (upgrades, special requests, special billing, etc.)
Other duties as assigned
Front Desk Agent
Front desk agent job in Las Vegas, NV
Employment Type: Full-Time
About Us
El Cortez Workspace is a vibrant and welcoming hub designed to provide exceptional service to our members and guests. We pride ourselves on creating an atmosphere of professionalism, warmth, and efficiency. Our front desk team is the first point of contact for everyone who walks through our doors-and we're looking for a friendly, reliable, and customer-focused individual to join us.
Position Summary
The Front Desk Agent is responsible for greeting guests, managing reservations, handling inquiries, and ensuring a seamless experience for all members and visitors. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities
Greet and assist members, clients, and visitors with professionalism and warmth
Answer phone calls, emails, and in-person inquiries promptly and courteously
Manage check-in and check-out processes efficiently
Assist with meeting room bookings, workspace reservations, and event coordination
Maintain cleanliness and organization of the front desk and lobby area
Handle basic administrative tasks, such as filing, data entry, and scheduling
Support the operations team with daily workspace needs
Ensure that El Cortez service standards are consistently met
Qualifications
Previous experience in hospitality, coworking spaces, or customer service preferred
Strong interpersonal and communication skills
Ability to remain calm and professional under pressure
Proficiency in Microsoft Office and basic computer systems; experience with reservation/CRM software is a plus
Highly organized with strong attention to detail
Availability to work a consistent full-time schedule, including possible evenings or weekends
Bilingual Spanish Agent
Front desk agent job in Benson, AZ
Our Bilingual/Spanish Representative team starts between $37,000 - $40,000 per year ($18.00 - $19.25 an hour which includes $.50 an hour in onsite differential plus $1 language differential) plus bonus.
We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot.
Walk into your career at Afni!
What Will I Do as a Bilingual/Spanish Representative?
Insurance is one of the most sustainable industries around! Look at it this way - as long as people have assets they want to protect, insurance will be integral in providing peace of mind, and you, as a Bilingual/Spanish Representative are a key player. As part of our Bilingual/Spanish Representative team, you will represent one of the nation's top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. Using strong relationship-building you will provide exceptional customer experience for customers.
Duties and Responsibilities
Take inbound calls and conduct a consultation to identify the prospective insured's needs. You will take control of the conversation and match products and solutions that will best meet those needs.
Educate the customers on our insurance products and services while identifying opportunities to sell additional products.
Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources.
Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues.
Engage in a conversation with people from all walks of life.
Every caller is unique, so providing and customizing assistance according to the policyholder's needs is a crucial part of the role.
As a Bilingual/Spanish Representative, you will get:
Full time hours. 40-hour work week.
Job Stability. We've been in business since 1936.
Paid Time Off. Because rest isn't a reward - it's necessary for your wellbeing.
Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
Tuition Reimbursement. Your goals are important and we'll help you achieve them.
Referral Program. We have one of the most lucrative referral programs around.
Career Growth. Most of our senior leadership started as agents. We promote from within!
Annual Performance Reviews. We reward your good work with more money.
At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
TAZHGen
Click this link to learn more about our Referral Rewards Program:
****************************************
*Referrals must be new Afni hires and cannot be a rehire.
More About Afni:
What we do: **************************************
Where are we located: *********************************
What's new with us: ***********************************
What it's like being part of the Afni family: *************************************
What are the qualifications to be a Bilingual/Spanish Representative at Afni?
At least six months working in a service or sales environment
Ability to work in a fast-paced environment
Ability to multitask and use effective time management
Ability to communicate written and verbally in both Spanish and English
Computer skills
Requirements
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Receptionist
Front desk agent job in Mesa, AZ
Well established and busy manufacturing facility seeking an experienced Receptionist to join our winning team at our brand new facility in East Mesa, AZ. The ideal candidate will have 1-3 years of experience in a similar role, will be proficient in Microsoft programs, email and phone management, will be comfortable working in a fast paced environment and will have a positive and driven attitude. Bilingual in English/Spanish is a plus.
This is a direct-hire, long term career opportunity offering lots of room for growth and advancement, the starting base pay range is $45K-50K plus benefits and incentives.
Receptionist Sales
Front desk agent job in Las Vegas, NV
Retail Showroom ReceptionistPolar Shades Sun Control - Las Vegas, NV
Full-Time | On-site | Customer Service • Showroom Sales Support • Front Desk Reception
⭐ About the Role
Polar Shades Sun Control - a leader in custom window shades, sun-control solutions, and home improvement products - is seeking a polished Retail Showroom Receptionist to provide exceptional customer service at our busy Henderson showroom.
As the first point of contact for walk-in customers and incoming phone inquiries, you will play a key role in supporting showroom operations, sales team coordination, and delivering a premium customer experience.
SEO Keywords included: customer service, receptionist, showroom, retail, phone support, administrative assistant, window coverings, window shades, sun control, home improvement, front desk, appointment scheduling, office coordinator.
⭐ Key Responsibilities
Welcome and assist walk-in customers in our window treatment showroom
Answer high-volume incoming phone calls with professional customer service
Provide basic product knowledge about window shades, awnings, and sun-control systems
Schedule sales consultations, service appointments, and follow-up calls
Maintain a clean, organized, and customer-ready showroom environment
Support sales teams with administrative tasks, customer intake, and CRM updates
Route calls and inquiries to appropriate departments (Sales, Service, Install)
⭐ Qualifications
1+ year of experience in retail, reception, customer service, or front desk roles
Strong communication and professional phone etiquette
Ability to multitask in a fast-paced showroom environment
Organized, reliable, and team-oriented
Basic computer skills; experience with scheduling or CRM tools a plus
Prior experience in home improvement, window coverings, or design showrooms is helpful (not required)
⭐ What We Offer
Stable full-time schedule in a professional showroom setting
Friendly, supportive, fast-growing team environment
Opportunities for growth within a leading manufacturer in the sun-control industry
Hands-on experience with premium window shade products
⭐ About Polar Shades Sun Control
Polar Shades is a top manufacturer of custom interior and exterior window shades, dedicated to delivering the highest-quality sun-control solutions for residential and commercial clients. Our mission is to provide comfort, efficiency, and style through innovation and superior craftsmanship.
👉 How to Apply
Apply directly through our company website:
🔗 **********************************
-or-
Email your résumé to:
📧 **********************
Claims Administration Clerk
Front desk agent job in Mesa, AZ
🕒 Schedule: Full-Time
💲 Starting Pay: $18.25/hour
🏢 Department: Claim Administration
About the Opportunity
Are you highly organized, detail-driven, and comfortable working in both remote and in-office settings? We're hiring a Claims Administration Clerk to join our fast-paced Claim Administration team. This role is ideal for someone who thrives in structured workflows, enjoys problem-solving, and has recent in-office experience supporting administrative or operational functions.
If you're self-motivated, accurate, and ready to contribute to an essential part of the healthcare claims process, we'd love to meet you.
What You'll Do
Process assigned system edits prior to claim submission
Print and mail paper medical & behavioral health claims
Prepare supporting documentation (EOBs, medical records, etc.)
Perform in-person filing duties when needed
Pull itemized bills for subpoena requests and respond to payer documentation requests
Prepare and upload trip tickets for transportation claims
Upload documentation packets and complete portal data entry
Download, review, and file payer correspondence
Assist with invoicing and spreadsheet-based claiming tasks
Maintain and organize electronic and physical filing systems
Uphold strict HIPAA and confidentiality standards
Participate in department projects and meet productivity/quality metrics
Complete additional duties as assigned
Required Qualifications
High school diploma or GED
Must have recent in-office work experience
1-2 years of healthcare claims experience (preferred)
Ability to manage logins and passwords across multiple payer portals
Strong software proficiency and internet research skills
Experience working in a hybrid or remote setting (preferred)
Valid identification and ability to work onsite as scheduled
Skills & Competencies
Strong attention to detail and accuracy
Excellent organization and time management
Clear, professional communication skills
Ability to follow regulatory and procedural guidelines
Positive, team-oriented work ethic
Strong problem-solving abilities and sound judgment
Ability to stay focused and proactive in a fast-paced environment
Work Environment & Physical Requirements
Fast-paced environment with shifting priorities
Frequent walking, sitting, standing, and document handling
Ability to lift 10-15 lbs occasionally
Visual acuity required for data entry and reviewing documentation
Equal Opportunity Employer
We are an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Interested? Let's Connect!
Administrative Clerk
Front desk agent job in Reno, NV
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently located across the U.S.
At BakeMark we appreciate our employees and their families and offer competitive pay and a full suite of benefits:
Competitive Compensation
Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
401K (generous retirement benefits) with a Company Match
Paid Holidays and Paid Time Off
SUMMARY:
Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Download PSP orders into NDS system after review and correction of ROE Edit List.
When necessary, manually enter orders into NDS or PSP system.
Reviews and corrects Order File Status Report. Transfers order file for routing.
Notify customers or sales reps. of customer item “outs”.
Ensures COAs, and Spec Sheets are provided to Customers as necessary.
Daily invoicing of credit memos.
Credit and Collections Answers telephone and direct calls to appropriate person.
Research customer, Sales Rep and BAKEMARK Affiliate inquiries.
Back up to Will-Call and other positions as directed by Supervisor.
Provide Sales Representative vacation relief.
Files documents as directed.
Assist Office Supervisor with back-office duties as needed, such as cash handling and NDS data input.
Treat all customers both externally and internal with dignity and respect.
Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.
Other duties will be assigned as needed to meet company goals and objectives.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, based on race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
Front Desk Representative
Front desk agent job in Glendale, AZ
BILINGUAL IS A PLUS
Primary Duties and Responsibilities:
All job functions are expected to be maintained during weekly schedule. The employee must
arrive on time to address customer phone calls and visits. Dress code is business casual.
• Manage front desk activities.
o Answer phone in a timely and friendly manner and transfer as needed
o Take accurate messages
o Greet customers and escort to closing rooms
• Manage incoming and outgoing mail
• Collect earnest money via mail or by person and deliver to appropriate source
• Handle special assignments as deemed necessary by manager
• Maintain appearance of front office space
• Order and inventory office supplies on a weekly basis
• Assist with group inbox - data entry, assigning emails, other duties as needed
Qualifications:
• One year of administrative/reception work is required
• High School Diploma or equivalent
• Bilingual (Spanish) highly sought
• Background in customer service and office environment is preferred
• Able to follow all company procedures and policies including meeting the company
customer service expectations
• Experience using Microsoft Word, Outlook, Adobe
• Candidate should be dependable, reliable and prompt. If you are not a person that can
make it to work on time, please do not apply!
Skills:
• Strong oral and written communication skills
• Exceptional customer service
• Effective listening skills
• Able to multi-task
*All applicants will be subject to a background check.
Front Desk
Front desk agent job in Phoenix, AZ
A well-known and reputable commercial property management company is seeking a front desk administrative person for their Phoenix office location. This person will be responsible for greeting visitors, answering phones, delivering high-end customer service, booking conference rooms, ordering snacks/drinks for the office, and monitoring work orders. Previous administrative experience, a bubbly personality and professional demeanor, ability to communicate effectively with all levels of clientele, and computer proficiency with MS Office are highly desired. Excellent culture and opportunity to grow.
Schedule: M-F, 8am-5pm
Pay $26-30 per hour DOE
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Receptionist
Front desk agent job in Mesa, AZ
About the Role The receptionist will be in charge of the organization and efficiency of daily office operations. From scheduling client meetings, to communicating between departments, you will be responsible for completing multi-level tasks in a professional and timely manner.
Responsibilities
• Manage the reception area and staff to ensure effective communication both internally and externally
• Provide office guests with a hospitable experience
• Supervise the maintenance of office areas, equipment, and facilities
• Interact with IT, phone and building personnel as needed
• Schedule service calls
• Log CRM updates
Qualifications
• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills
• Ability to multi-task, organize, and prioritize work
Pay range and compensation package
• $45k-$50k DOE
• Employer sponsored benefits (health, vision, dental, life)
• PTO
Front Desk
Front desk agent job in Saint George, UT
Job Description
Summit Athletic Club of St. George, UT is actively seeking the ideal candidate to join our Front Desk Team! This position pays $12 hour and is perfect for someone who wants to be in the center of all the excitement! If you have a passion for people, a love for fitness, and an outgoing personality, we want you to join our Summit family! Apply today!
ABOUT SUMMIT ATHLETIC CLUB
Summit Athletic Club delivers relevant, quality fitness and wellness program. We create an invaluable, family-friendly community resource center, And, while doing so, we establish meaningful and personal connections that support long-lasting and life-changing results for our members.
Just as with our members, we promote familial-like connections with our employees. We foster a warm working environment that encourages learning about the many facets of our company thus nurturing employee creativity and growth.
A DAY IN THE LIFE AT THE FRONT DESK
You'll eagerly arrive to work with an upbeat and exciting demeanor ready to greet our members! Your multi-tasking ability will enable you to handle the rush of members who are eager to get their workout in, answer and direct phone calls, handle Point-of-Sale/ProShop transactions, assist/guide members to appropriate forms and/or departments as needed, take extra care of our VIP members as they enjoy our amazing Recovery Lounge at our new Sunset location, and so much more! Your calm and assuring demeanor will assist when confronted with member service opportunities. You'll joyfully interact with your co-workers and establish life-long friendships and working relationships!
QUALIFICATIONS
- Flexible availability, including weekends and holidays ***Available for upcoming Holidays***
- Strong communication skills
- Outgoing and welcoming personality
- CPR/AED certified (or willing to become certified)
- A passion for health and wellness.
- Multi-tasking
- A welcoming, supportive, and encouraging attitude.
- A love for people of all shapes, sizes, and personalities
- Be a team-player
WORK SCHEDULE
We are looking for team members to fill Part Time and Full Time Shift.
-4:30am-8am shifts
-8am-2pm shifts
-6pm-10pm shifts
The ideal candidates will have open availability.
Location: 84790
Job Posted by ApplicantPro
Welcome Desk (Front Desk Entry Level) Attendant
Front desk agent job in Phoenix, AZ
The Village Health Clubs and Spas are premier healthy lifestyle clubs where we encourage and foster a work life balance and healthy living. We offer a fun environment designed to promote health and wellness for members and employees alike. Our uniquely social culture makes us a great choice for employees who want to share their passion for health and fitness.
We offer beautiful facilities, state-of-the-art equipment, and dynamic programming, but what really sets us apart is our team of positive, friendly staff at each location. Our employees encourage one another, working together to create a comfortable, welcoming atmosphere for everyone we encounter.
Our culture statement gets right to the point: “As one we have fun and get it done!” Join our team today and experience the Village Way for yourself.
Ideal candidate: Is ENERGETIC AND HAS HOSPITALITY/CUSTOMER SERVICE EXPERIENCE. CAN WORK MORNINGS, NIGHTS & WEEKENDS ALL EMPLOYEES GET FREE HEALTH CLUB MEMBERSHIP
Camelback: Scroll down towards the bottom of the page and then please click on the photos to see them full screen.
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Job Summary
To exceed guest expectations by being enthusiastic and helpful and to create a welcome home atmosphere for members and guests. Incorporate the Village Standards: People, Places and Programs everyone/every time/everywhere
Summary Of Essential Functions
• Attract and Retain members by consistently providing excellent customer service
• Responsible for interacting with employees, members and guests in a manner aligned with the People, Places and Programs components of the Village Standards
• Present a professional, positive image that reflects well on the organization.
• Greet and check in members with sincere hospitality and effective communication skills
• Responsible for having general knowledge of the club, amenities, programs, and useful information about the area
• Responsible for handling and recording cash and non-cash transactions
• Providing exceptional customer/ guest service and acting in a friendly/ helpful manner at all times.
• Handle guest complaints in a timely manner, and direct guest questions or concerns to the correct individuals
• Assist members in signing up for programs and activities.
• Answer all phones and direct calls to appropriate staff
• Maintain clean and safe front desk area and any other related areas
• Assist membership where possible to help ensure their successful operation.
• Handle credit card/cash transactions
• Take member reservations for tennis, squash and racquet courts
• Other duties as assigned.
Knowledge/Skills Required
• Ability to operate multi-line telephone systems
• Outstanding customer/guest service/ skills with a friendly, enthusiastic, and helpful demeanor.
• Understanding of court reservation systems Must be 18 years or older and have high diploma or GED
• Must possess basic computer/data entry skills.
• Obtain CPR certification within 30 days of hire through company training
• Ability to multi-task
Knowledge/Skills Preferred
• Prior high-end health club/hospitality or related industry experience
• Prior credit card/cash handling
• Understanding of court reservation systems
• Bilingual a plus
Required Abilities
Physical Activity
This position requires standing for long periods of time, walking, lifting, grasping, bending and kneeling for filing. Sitting for some periods of time. Substantial repetitive movements (motions) of the wrists, hands, and/or fingers. Expressing or exchanging ideas by means of the spoken word. Involved in activities where one must convey detailed or important spoken instructions to other workers and members accurately, loudly, or quickly. Perceiving the nature of sounds at normal speaking levels with or without correction. Requires the ability to receive detailed information through written and oral communication.
Physical Requirement
Walking and standing are required daily. Sitting some of the time. Exerting up to 10 pounds of force occasionally to lift, carry, push, and pull or otherwise move objects. In addition, may involve physical movement which includes activities related to membership events and programs and periodically lift up to 25 pounds.
Visual Requirement
This position requires close visual acuity to perform activities such as: greeting guests, answering phones, reading and analyzing data and figures, transcribing, and viewing computer monitors.
Working Conditions
Involves typical office or administrative work and member indoor and outdoor activity
Front Desk / Guest Service Agent - Full Time
Front desk agent job in Ivins, UT
Black Desert Resort, located in the iconic red rock landscape of Southern Utah, offers an exceptional luxury hospitality experience. The Front Desk / Guest Service Agent plays a vital role in ensuring each guest is warmly welcomed and supported throughout their stay, serving as the primary point of contact for all guest needs, from check-in to check-out and everything in between.
Job Summary:
The Front Desk / Guest Service Agent is responsible for delivering five-star service to all guests of Black Desert Resort. This includes greeting guests, processing arrivals and departures, handling inquiries, managing reservations, and overseeing telecommunication services through the resort's PBX system. This role requires exceptional communication skills, attention to detail, and a genuine passion for hospitality.
Job Specifications:
Onsite: Black Desert Resort
Shift & Schedule Availability: Year-Round / Full Time
Pay Rate: $16 - $17/hour. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Why Join Us:
Competitive Salary and Benefits: Comprehensive health insurance, 401K with company match, employee dining room, paid time off, local discounts, and employee free hotel stay program.
Dynamic Environment: Opportunity to work with an amazing team in a luxurious resort setting focused on service and hospitality.
Career Growth: Opportunities for professional growth and advancement in the hospitality industry
Responsibilities
Warmly greet guests upon arrival, using their name to personalize each interaction
Efficiently process check-ins and check-outs, following resort procedures and service protocols
Provide detailed information about resort amenities, local attractions, and services
Handle reservation bookings, modifications, and cancellations with accuracy and professionalism
Maintain accurate guest records and ensure confidentiality of personal information
Respond promptly to guest inquiries, concerns, or issues with poise, empathy, and a solutions-oriented approach
Process payments, billing inquiries, and ensure financial accuracy
Operate the resort's PBX system, including managing incoming/outgoing calls and transferring calls to appropriate departments
Provide telecommunication services such as wake-up calls, voicemail assistance, and message handling
Serve as the first point of contact for guests over the phone, delivering efficient and courteous service
Maintain internal communication systems, delivering prompt and accurate messages to both guests and staff
Work collaboratively with the concierge, housekeeping, maintenance, and food & beverage teams to ensure a seamless guest experience
Qualifications
1+ year of front desk, guest services, or customer service experience, preferably in a luxury or resort environment
Familiarity with property management systems (PMS) such as OPERA or similar platforms preferred
Excellent verbal and written communication skills
Strong multitasking abilities and high attention to detail
Professional appearance and demeanor
Ability to maintain composure in a fast-paced environment and remain solution-focused
Availability to work a flexible schedule, including weekends, evenings, holidays, and special events
Proficient in basic computer applications, including Microsoft Office Suite
Utah Drivers License with acceeptable driving record
#blackdesertresort
Auto-ApplyChildcare Receptionist - Mornings
Front desk agent job in Saint George, UT
Full-time, Part-time Description
Childcare Receptionist
Morning Shift - (5:00 am - 11:00 am)
Full-Time/Part-Time positions
Willing to Cross Train in the Classroom
ORGANIZATION:
Friends of Switchpoint is a non-profit organization that has been serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness since 2014.
OUR MISSION To empower those in need by addressing the underlying cause of poverty, providing a comprehensive plan, and supporting their journey to self-sufficiency.
OUR VISION Every individual embodies their worth and value with self-esteem, hope and abilities restored, thriving in affordable housing.
CULTURE VALUES:
Kindness - Remember Kindness is Contagious!
Connection - It's why we're here and what gives purpose & meaning to life!
Kinship - We want you and those we serve to feel a sense of Belonging.
Self-Worth - Treat people the way they can become w/True Value & Worth!
Self-Reliance - Learn your role and take initiative!! We want “Fishermen”!
GUIDING PRINCIPLES:
Golden Rule: To treat all people as we ourselves would wish to be treated.
Positive Influence: To judge our effectiveness by the extent to which individual lives are saved & improved by the positive experience of the people we influence.
Leadership: To lead by example, developing, promoting, and sharing new ideas and programs to help those experiencing homelessness.
Authenticity: To do what we say we do.
Transparency: To be open and honest in our relationships.
OUR MOTTO: It Takes All of Us to end homelessness.
PURPOSE: Stepping stones child care center is an innovative child development center that provides early childhood care and education to children and families ages birth-twelve. our center operates 24/7 to accommodate all schedules for working families. we strive to create a warm, safe, nurturing, and high-quality environment for children in our care.
The center operates 24/7 so we are looking for receptionists to fill AM/PM/and Night Shifts. The successful candidate is professional, friendly, and smiling, calm under pressure, able to multi-task at a front desk with phones, computer, intercoms, managing security doors. The receptionist will act as the Director Designee as needed and is able aid the teaching staff. Flexibility is important and the willingness to work as a part of a team.
Requirements
Job Responsibilities:
Act as a professional as the first point of contact to greet children, families and guests with a warm, friendly demeanor; and answer their questions.
Ability to work with a highly diverse population.
Must be able to pass a Utah Child Care Licensing Background Check
Calm under pressure.
Answer incoming phone calls and direct calls and messages. Learn to use the intercom system. Maintain a pleasant, smiling, and professional phone voice.
Take and distribute phone messages, transfer phone calls through the center.
Fluent in English language both spoken and written. Bi-lingual is a bonus: Spanish.
Ability to work pleasantly and professionally with teachers and to show empathy and understanding for young children and their parents.
Highly organized and discrete. Filing of confidential and general paperwork.
Must be computer proficient and able to type; knowledge of Microsoft Outlook, Word, and Excel is preferable
Must be discreetly able to screen visitors, use good judgment or ask if questionable
Record all compliance documents for the school including but not limited to fire drills, illness/accident forms
Maintain daily attendance records/paperwork as needed
Use the copier and learn to use and maintain it (keep filled w paper, staples, etc.)
Inventory and ordering of office supplies
Assist Director and Assistant Director with other tasks as needed.
Mailings (school emailing's and regular mail) as needed
Qualifications and Education Requirements:
A High School Diploma/GED or equivalent.
Preference may be given to individuals with a high typing proficiency or formal computer training.
Comply with local, state, and federal laws governing childcare.
Excellent written and verbal communication skills.
Excellent organizational, problem-solving, and time-management skills.
Friendly and approachable demeanor.
Maintain a professional appearance, attitude, and work ethic always.
Ability to work as a team member with other staff and with families of children in care.
Must be at least 18 years old.
Must pass a Utah Child Care Licensing Background Check.
Obtain required training upon hire per Utah Child Care Licensing: Preservice training that consists of 2.5 hours of training before assuming assistant director duties.
Complete 20 Hours of annual training or at least 1-1/2 hours of childcare training including Utah Child Care Licensing topics, career ladder courses on: child development, ages and stages administration, director's toolbox endorsement, working with families, culturally and linguistically appropriate practices to meet the developmental needs of children and understanding appropriate practices to engage with families.
Complete and maintain current CPR/First Aid and Food Handlers Permit certifications.
Must be available to work a flexible schedule to meet the childcare needs of families.
Willing to Cross Train in the Classroom
Preferred Skills
Previous experience in an early childhood and care setting.
Previous knowledge of Utah Child Care Licensing rules and regulations.
Previous experience working with at risk children and families preferred.
Bilingual Spanish/English a plus.
Recordkeeping and Reporting:
Report critical incident(s) immediately to Regional Director.
Collects data necessary to meet funding requirements and statistical reports.
Compensation:
Pay range starts $15 - $16/hour DOE
Morning Shift - (5:00 am - 11:00 am)
Full-Time/Part-Time positions
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce.
Salary Description $15 - $16/hour
Reservations Agent
Front desk agent job in Paradise Valley, AZ
This position contributes to the success of Sanctuary by maximizing rate and occupancy while maintaining the highest level of guest service standards with a focus on our superior standards, which displays a sense of pride in the Sanctuary Mission, Vision and Values
JOB FUNCTIONS
Note: the following duties and responsibilities are not all-inclusive.
* Ensures reservation calls are answered in a professional and timely manner.
* Maximizes every opportunity to increase conversion by closing the sale.
* Follows through on reservation calls with confirmations letters and brochure requests.
* Promotes seasonal packages and promotions.
* Applies NAVIS reservation sales concepts and strategies to maintain compliance of lead management.
* Accurately tracks reservation calls utilizing NAVIS call center software and daily phone sheets.
* Ensures reservation details including special requests are accurately entered into the property management system.
* Maintains accurate and updated guest profile information.
* Works closely with various departments to maximize guest satisfaction.
* Applies knowledge of resort product, services, and facilities.
* Adheres to strict communication standards at all times due to constant phone contact.
* Performs additional duties as requested by the management team.
JOB REQUIREMENTS
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
* Good telephone voice and excellent/professional communication skills required.
* Ability to maintain a pleasant disposition and work efficiently in a high stress work environment.
* Must be an individual who is detailed and sales oriented.
* Will be cross-trained in different aspects of position and must be easily adaptable to shifting of workloads and specific tasks as operational needs dictate.
* Solid interpersonal skills and a positive attitude is a must.
* Due to constant phone contact must have good hearing/speaking ability to respond to guest needs quickly.
QUALIFICATIONS
Education
High School Diploma/G.E.D. Equivalent
Related Work Experience
Hotel/resort reservation or front desk experience preferred.
Customer service & sales experience preferred.
Computer experience required.
Workamper - Front Desk/Housekeeping
Front desk agent job in Cedar City, UT
We are looking for a hard\-working and driven Workamper who is interested in joining a team of passionate outdoor enthusiasts! Will be expected to help with various duties; Primarily: front desk\/office and housekeeping. Must possess sensible people skills, adequate understanding of technology and computer programs, excellent organization, and a high\-level of professionalism. The ability to think on your toes in a fast\-paced environment is imperative. Must be able to take direction from department Leads and work well in a team. The main focus is always customer satisfaction and maintaining happy customer relations to keep campers coming both back short\-term and long\-term. If this opportunity sounds like the right fit for you, we hope to talk to you soon!
Discounted site available \- must work 25 hrs to qualify. $50 monthly utility allowance. Site rent varies on type, hour commitments, and other factors. Exact details will be provided in the interview.
Cedar City RV Resort \- https:\/\/rjourney.com\/locations\/ut\/cedar\-city\/cedar\-city\-rv\-resort\-llc\/
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Agent | Receptionist - Restaurant Reservations PM
Front desk agent job in Scottsdale, AZ
The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all - except for you!
What's in it for you:
Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
Free meals at our on-site employee restaurant
Learning programs through our Academies designed to sharpen your skills
Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!401K, Direct Deposit etc.
Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!
Job Description
You are the beginning of an exceptional guest experience. As a Restaurant Reservations Coordinator at the Fairmont Scottsdale Princess, you will make our guests feel welcome and reflect the exceptional dining experience to come when they arrive!
Answering multi-line phone system and provide guests information on resort and activities
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through suggestive selling techniques
Recommend property dining outlets and assist guests with information and special requests
Book restaurant reservation requests
Facilitate taking guest room delivery orders
Accurately input data into proper systems
Acquire extensive knowledge of the premises
Communicate in a clear and effective manner
Qualifications
Ability to speak with a smile
Guest focused personality is essential; experience is an asset
Aptitude in resolving issues with a customer-focused orientation
Proficiency in English; multilingual is a plus
Excellent communication skills
Polite and confident with a great deal of patience
Ability in multitasking and time-management
Aptitude in resolving issues with a customer-focused orientation
Experience working with point of sale systems, booking platforms, and Microsoft Office
Familiarity with Microsoft Word, Outlook and Excel preferred
Attention to detail is a must as well as being very organized
Take initiative to complete tasks that need to be done
Additional Information
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Reservationist
Front desk agent job in Clarkdale, AZ
Job DescriptionDescription:
Reservationist Company: Verde Canyon Railroad Reports to: Reservations Manager Classification: Non-exempt, Hourly, Full-time/Part-time
The Reservationist is the first point of contact for guests booking their Verde Canyon Railroad journey. This role handles ticket sales, answers inquiries, and provides friendly, accurate, and professional assistance to ensure a seamless booking process and positive guest experience.
Key Responsibilities
Guest Interaction & Booking
Answer phone and online inquiries, process reservations accurately, and issue tickets.
Provide detailed information on train schedules, pricing, special events, and packages.
Process payments and handle reservation changes, cancellations, and related requests.
Deliver excellent customer service, resolving guest concerns and escalating complex issues as needed.
Data Management & Accuracy
Use reservation software and data entry systems efficiently and accurately.
Maintain updated records of guest interactions and reservations.
Protect guest information and adhere to privacy and data security policies.
Product Knowledge & Communication
Maintain strong knowledge of Verde Canyon Railroad routes, amenities, history, and unique offerings.
Communicate clearly and professionally with guests, using active listening to understand their needs.
Quickly resolve routine issues and escalate complex problems when required.
Compliance & Professionalism
Follow all company policies and procedures related to reservations and sales.
Represent the Verde Canyon Railroad with professional conduct, ethical sales practices, and a positive attitude.
Perform other duties as assigned to support business operations and team needs
Requirements:Qualifications & Requirements
High school diploma or equivalent; must be at least 18 years old.
Customer service or call center experience preferred.
Must pass a drug screening and criminal background check.
Strong communication, active listening, and problem-solving skills.
Proficient in computer use and accurate data entry.
Organized, detail-oriented, able to manage multiple tasks in a fast-paced environment and punctual.
Flexible schedule including weekends, evenings, and holidays.
Part-Time Receptionist
Front desk agent job in Cedar City, UT
At Cedar City Motor Co., we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Cedar City Motor Co., is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Job Summary
We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions. This person will also be greeting customers as they enter our facility with a friendly and enthusiastic personality.
Benefits
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Mental Health and Voluntary benefits
Flexible Work Schedule
Discounts on products and services
Responsibilities
Receive cash, checks and credit card payments from customers and record the amount received in computer system
Answer phones and direct consumer to the proper department and follow up in a timely manner
Input of vehicle inventory data
Setup and maintain spreadsheets
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Experience with Microsoft Office is a plus
Available to work flexible hours on weeknights & weekends
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Clean driving record
At least 18 years of age
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
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