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The differences between front end supervisors and front end leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front end supervisor and a front end lead. Additionally, a front end lead has an average salary of $44,664, which is higher than the $29,173 average annual salary of a front end supervisor.
The top three skills for a front end supervisor include customer service, sales floor and end loaders. The most important skills for a front end lead are customer service, math, and checkout.
| Front End Supervisor | Front End Lead | |
| Yearly salary | $29,173 | $44,664 |
| Hourly rate | $14.03 | $21.47 |
| Growth rate | - | -4% |
| Number of jobs | 127,230 | 63,286 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 34% | Bachelor's Degree, 39% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A front end supervisor is an employee who provides support to the departmental for all front end processes. Front end supervisors communicate with customers about their orders to obtain efficient feedbacks for all services. They train store office associates and care representatives so that proper coverage of the store ensures in handling all customer issues conveniently. To be efficient in handling customer issues, front end supervisors must have multitasking and communication skills as well as possess the ability to work well under pressure.
Front end leads are skilled professionals who work at retail stores to provide assistance in proper store operation as well as leadership to assigned personnel. These leads must ensure that the functions of the store's sales floor are running smoothly and effectively while providing excellent and efficient customer service. They are required to help train and develop store employees to perform a variety of production and retail duties. Front end leads must also maintain the store area by cleaning glass cases, straightening the cash register area, and stocking the area with supplies.
Front end supervisors and front end leads have different pay scales, as shown below.
| Front End Supervisor | Front End Lead | |
| Average salary | $29,173 | $44,664 |
| Salary range | Between $23,000 And $36,000 | Between $15,000 And $132,000 |
| Highest paying City | Los Angeles, CA | Boston, MA |
| Highest paying state | Hawaii | New Hampshire |
| Best paying company | House of Blues | Goldman Sachs |
| Best paying industry | Retail | Technology |
There are a few differences between a front end supervisor and a front end lead in terms of educational background:
| Front End Supervisor | Front End Lead | |
| Most common degree | Bachelor's Degree, 34% | Bachelor's Degree, 39% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between front end supervisors' and front end leads' demographics:
| Front End Supervisor | Front End Lead | |
| Average age | 47 | 47 |
| Gender ratio | Male, 28.0% Female, 72.0% | Male, 31.7% Female, 68.3% |
| Race ratio | Black or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6% | Black or African American, 9.4% Unknown, 4.8% Hispanic or Latino, 17.9% Asian, 5.9% White, 61.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |