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Front end supervisor vs front end lead

The differences between front end supervisors and front end leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front end supervisor and a front end lead. Additionally, a front end lead has an average salary of $44,664, which is higher than the $29,173 average annual salary of a front end supervisor.

The top three skills for a front end supervisor include customer service, sales floor and end loaders. The most important skills for a front end lead are customer service, math, and checkout.

Front end supervisor vs front end lead overview

Front End SupervisorFront End Lead
Yearly salary$29,173$44,664
Hourly rate$14.03$21.47
Growth rate--4%
Number of jobs127,23063,286
Job satisfaction--
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 39%
Average age4747
Years of experience66

What does a front end supervisor do?

A front end supervisor is an employee who provides support to the departmental for all front end processes. Front end supervisors communicate with customers about their orders to obtain efficient feedbacks for all services. They train store office associates and care representatives so that proper coverage of the store ensures in handling all customer issues conveniently. To be efficient in handling customer issues, front end supervisors must have multitasking and communication skills as well as possess the ability to work well under pressure.

What does a front end lead do?

Front end leads are skilled professionals who work at retail stores to provide assistance in proper store operation as well as leadership to assigned personnel. These leads must ensure that the functions of the store's sales floor are running smoothly and effectively while providing excellent and efficient customer service. They are required to help train and develop store employees to perform a variety of production and retail duties. Front end leads must also maintain the store area by cleaning glass cases, straightening the cash register area, and stocking the area with supplies.

Front end supervisor vs front end lead salary

Front end supervisors and front end leads have different pay scales, as shown below.

Front End SupervisorFront End Lead
Average salary$29,173$44,664
Salary rangeBetween $23,000 And $36,000Between $15,000 And $132,000
Highest paying CityLos Angeles, CABoston, MA
Highest paying stateHawaiiNew Hampshire
Best paying companyHouse of BluesGoldman Sachs
Best paying industryRetailTechnology

Differences between front end supervisor and front end lead education

There are a few differences between a front end supervisor and a front end lead in terms of educational background:

Front End SupervisorFront End Lead
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Front end supervisor vs front end lead demographics

Here are the differences between front end supervisors' and front end leads' demographics:

Front End SupervisorFront End Lead
Average age4747
Gender ratioMale, 28.0% Female, 72.0%Male, 31.7% Female, 68.3%
Race ratioBlack or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%Black or African American, 9.4% Unknown, 4.8% Hispanic or Latino, 17.9% Asian, 5.9% White, 61.2% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between front end supervisor and front end lead duties and responsibilities

Front end supervisor example responsibilities.

  • Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.
  • Compare the total amount that are personally count with the total amount that are calculated by the POS reports or register
  • Assist in training all cashiers in all front-end policies, including training new cashiers on POS system and cross-training other associates.
  • Used exceptional interpersonal skills in assisting guests with questions regarding directions, dinner reservations, transportation and travel requests.
  • Perform a variety of functions including greeting & receiving customers, bagging groceries, and cleaning register and belts throughout shift.
  • Prepare and bag groceries to customer specifications.
  • Show more

Front end lead example responsibilities.

  • Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.
  • Translate delivered Photoshop files into HTML, CSS and Javascript code.
  • Sell MN and WI DNR licenses.
  • Update and maintain HTML content.
  • Cover the jewelry department as needed.
  • Follow all FAA regulations to maintain safety of flight.
  • Show more

Front end supervisor vs front end lead skills

Common front end supervisor skills
  • Customer Service, 12%
  • Sales Floor, 10%
  • End Loaders, 10%
  • Professional Environment, 9%
  • Store Management, 8%
  • Retail Environment, 8%
Common front end lead skills
  • Customer Service, 20%
  • Math, 9%
  • Checkout, 8%
  • Basic Math, 7%
  • Cash Management, 5%
  • Store Management, 5%

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