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Front end supervisor vs front end manager

The differences between front end supervisors and front end managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front end supervisor and a front end manager. Additionally, a front end manager has an average salary of $39,893, which is higher than the $29,173 average annual salary of a front end supervisor.

The top three skills for a front end supervisor include customer service, sales floor and end loaders. The most important skills for a front end manager are customer service, end loaders, and loaders.

Front end supervisor vs front end manager overview

Front End SupervisorFront End Manager
Yearly salary$29,173$39,893
Hourly rate$14.03$19.18
Growth rate-6%
Number of jobs127,230253,918
Job satisfaction--
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 37%
Average age4747
Years of experience66

What does a front end supervisor do?

A front end supervisor is an employee who provides support to the departmental for all front end processes. Front end supervisors communicate with customers about their orders to obtain efficient feedbacks for all services. They train store office associates and care representatives so that proper coverage of the store ensures in handling all customer issues conveniently. To be efficient in handling customer issues, front end supervisors must have multitasking and communication skills as well as possess the ability to work well under pressure.

What does a front end manager do?

A front end manager is responsible for monitoring the retail sales department's operations, evaluating the performance of retail staff, and ensuring that the team meets the highest quality service and customer satisfaction. Front end managers respond to customers' inquiries and concerns, handle high-level complaints, develop sales strategies and techniques to boost sales, improve profitability, analyze financial reports and cash management systems, and identify business opportunities. A front-end manager must have excellent analytical and leadership skills in overseeing daily operations and efficiently leading the team.

Front end supervisor vs front end manager salary

Front end supervisors and front end managers have different pay scales, as shown below.

Front End SupervisorFront End Manager
Average salary$29,173$39,893
Salary rangeBetween $23,000 And $36,000Between $20,000 And $78,000
Highest paying CityLos Angeles, CASanta Clara, CA
Highest paying stateHawaiiHawaii
Best paying companyHouse of BluesNVIDIA
Best paying industryRetailRetail

Differences between front end supervisor and front end manager education

There are a few differences between a front end supervisor and a front end manager in terms of educational background:

Front End SupervisorFront End Manager
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Front end supervisor vs front end manager demographics

Here are the differences between front end supervisors' and front end managers' demographics:

Front End SupervisorFront End Manager
Average age4747
Gender ratioMale, 28.0% Female, 72.0%Male, 33.4% Female, 66.6%
Race ratioBlack or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%Black or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.6% White, 60.6% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between front end supervisor and front end manager duties and responsibilities

Front end supervisor example responsibilities.

  • Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.
  • Compare the total amount that are personally count with the total amount that are calculated by the POS reports or register
  • Assist in training all cashiers in all front-end policies, including training new cashiers on POS system and cross-training other associates.
  • Used exceptional interpersonal skills in assisting guests with questions regarding directions, dinner reservations, transportation and travel requests.
  • Perform a variety of functions including greeting & receiving customers, bagging groceries, and cleaning register and belts throughout shift.
  • Prepare and bag groceries to customer specifications.
  • Show more

Front end manager example responsibilities.

  • Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.
  • Supervise cashiers, loaders, greeters and customer service desk.
  • Develop with GWT (mgvt, Sencha), HTML5, D3, CSS3.
  • Create flyers for and promote events.
  • Update and convert design artwork to HTML.
  • Full stack fluid understanding and development of Java and JSP.
  • Show more

Front end supervisor vs front end manager skills

Common front end supervisor skills
  • Customer Service, 12%
  • Sales Floor, 10%
  • End Loaders, 10%
  • Professional Environment, 9%
  • Store Management, 8%
  • Retail Environment, 8%
Common front end manager skills
  • Customer Service, 18%
  • End Loaders, 17%
  • Loaders, 7%
  • Cleanliness, 6%
  • Loss Prevention, 5%
  • Customer Complaints, 5%

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