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The differences between front end supervisors and front office supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front end supervisor and a front office supervisor. Additionally, a front office supervisor has an average salary of $37,907, which is higher than the $29,173 average annual salary of a front end supervisor.
The top three skills for a front end supervisor include customer service, sales floor and end loaders. The most important skills for a front office supervisor are reservations, customer service, and patients.
| Front End Supervisor | Front Office Supervisor | |
| Yearly salary | $29,173 | $37,907 |
| Hourly rate | $14.03 | $18.22 |
| Growth rate | - | - |
| Number of jobs | 127,230 | 79,675 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 34% | Bachelor's Degree, 52% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A front end supervisor is an employee who provides support to the departmental for all front end processes. Front end supervisors communicate with customers about their orders to obtain efficient feedbacks for all services. They train store office associates and care representatives so that proper coverage of the store ensures in handling all customer issues conveniently. To be efficient in handling customer issues, front end supervisors must have multitasking and communication skills as well as possess the ability to work well under pressure.
A front office supervisor is responsible for greeting customers, giving administrative assistance to fellow employees, and managing a team of personnel. This senior position manages either a team of receptionists or administrative assistants. Tasks and duties vary depending on the company's needs. Their primary tasks include training the team of personnel in providing excellent customer service, supervising their daily shift process, and efficiently resolving customer complaints and issues. Additionally, they manage office maintenance, which includes making sure all areas are clean and sufficiently stocked with essentials and supplies.
Front end supervisors and front office supervisors have different pay scales, as shown below.
| Front End Supervisor | Front Office Supervisor | |
| Average salary | $29,173 | $37,907 |
| Salary range | Between $23,000 And $36,000 | Between $30,000 And $47,000 |
| Highest paying City | Los Angeles, CA | Newark, NJ |
| Highest paying state | Hawaii | Rhode Island |
| Best paying company | House of Blues | University of California, Berkeley |
| Best paying industry | Retail | Health Care |
There are a few differences between a front end supervisor and a front office supervisor in terms of educational background:
| Front End Supervisor | Front Office Supervisor | |
| Most common degree | Bachelor's Degree, 34% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | Cornell University |
Here are the differences between front end supervisors' and front office supervisors' demographics:
| Front End Supervisor | Front Office Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 28.0% Female, 72.0% | Male, 34.1% Female, 65.9% |
| Race ratio | Black or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6% | Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.0% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |