Front end supervisor vs unit supervisor

The differences between front end supervisors and unit supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front end supervisor and a unit supervisor. Additionally, a unit supervisor has an average salary of $48,749, which is higher than the $29,173 average annual salary of a front end supervisor.

The top three skills for a front end supervisor include customer service, sales floor and end loaders. The most important skills for a unit supervisor are patients, corrective action, and social work.

Front end supervisor vs unit supervisor overview

	Front End Supervisor	Unit Supervisor
Yearly salary	$29,173	$48,749
Hourly rate	$14.03	$23.44
Growth rate	-	6%
Number of jobs	127,230	37,120
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

What does a front end supervisor do?

A front end supervisor is an employee who provides support to the departmental for all front end processes. Front end supervisors communicate with customers about their orders to obtain efficient feedbacks for all services. They train store office associates and care representatives so that proper coverage of the store ensures in handling all customer issues conveniently. To be efficient in handling customer issues, front end supervisors must have multitasking and communication skills as well as possess the ability to work well under pressure.

What does a unit supervisor do?

A unit supervisor oversees and supervises employees, ensuring that work operations adhere to standards, guidelines, timelines, and budget. Although the extent of their responsibilities depends on their industry or company of employment, they are typically in charge of conducting regular inspections and assessments, setting objectives and guidelines, delegating responsibilities among staff, and producing progress reports, submitting them to higher-ranking managers. Moreover, aside from leading teams to reach goals, a unit supervisor also trains new members of the workforce, provides technical support to staff, and resolves issues and concerns to maintain smooth operations.

Front end supervisor vs unit supervisor salary

Front end supervisors and unit supervisors have different pay scales, as shown below.

	Front End Supervisor	Unit Supervisor
Average salary	$29,173	$48,749
Salary range	Between $23,000 And $36,000	Between $30,000 And $78,000
Highest paying City	Los Angeles, CA	Olympia, WA
Highest paying state	Hawaii	Washington
Best paying company	House of Blues	Berkshire Hathaway
Best paying industry	Retail	Hospitality

Differences between front end supervisor and unit supervisor education

There are a few differences between a front end supervisor and a unit supervisor in terms of educational background:

	Front End Supervisor	Unit Supervisor
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Front end supervisor vs unit supervisor demographics

Here are the differences between front end supervisors' and unit supervisors' demographics:

	Front End Supervisor	Unit Supervisor
Average age	47	47
Gender ratio	Male, 28.0% Female, 72.0%	Male, 51.6% Female, 48.4%
Race ratio	Black or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%	Black or African American, 10.7% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.7% White, 60.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between front end supervisor and unit supervisor duties and responsibilities

Front end supervisor example responsibilities.

Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.
Compare the total amount that are personally count with the total amount that are calculated by the POS reports or register
Assist in training all cashiers in all front-end policies, including training new cashiers on POS system and cross-training other associates.
Used exceptional interpersonal skills in assisting guests with questions regarding directions, dinner reservations, transportation and travel requests.
Perform a variety of functions including greeting & receiving customers, bagging groceries, and cleaning register and belts throughout shift.
Prepare and bag groceries to customer specifications.

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Unit supervisor example responsibilities.

Manage direct support professionals serving adult populations for persons with mental health, developmental disabilities and children with autism.
Document patient information and recording information correctly, as well as ensuring other workers are following OSHA and HIPAA requirements.
Attend weekly QA collaboration meetings and actively participate in discussions.
Utilize Kaizen activities to drive continuous process and quality improvements.
Submit MDS assessments to CMS timely and organize documentation for timely filing.
Evaluate admissions for Medicare/ Medicaid eligibility; prepare MDS and PPS documentation.

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Front end supervisor vs unit supervisor skills

Common front end supervisor skills

Customer Service, 12%
Sales Floor, 10%
End Loaders, 10%
Professional Environment, 9%
Store Management, 8%
Retail Environment, 8%

Common unit supervisor skills

Patients, 11%
Corrective Action, 10%
Social Work, 8%
Oversight, 7%
Conflict Resolution, 6%
Direct Supervision, 6%

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Updated January 8, 2025

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