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The differences between fulfillment clerks and general clerks can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a fulfillment clerk, becoming a general clerk takes usually requires 1-2 years. Additionally, a general clerk has an average salary of $33,254, which is higher than the $25,128 average annual salary of a fulfillment clerk.
The top three skills for a fulfillment clerk include customer inquiries, customer issues and customer orders. The most important skills for a general clerk are customer service, data entry, and office procedures.
| Fulfillment Clerk | General Clerk | |
| Yearly salary | $25,128 | $33,254 |
| Hourly rate | $12.08 | $15.99 |
| Growth rate | -3% | -5% |
| Number of jobs | 90,861 | 141,570 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 30% | Bachelor's Degree, 33% |
| Average age | 43 | 47 |
| Years of experience | 12 | 2 |
In warehouses, a fulfillment clerk is typically in charge of preparing and processing client orders, ensuring accuracy and timeliness. Their responsibilities include handling invoices, locating items from shelves, scanning and packaging orders, updating databases, and assisting in loading and unloading shipments and deliveries. They must also prepare progress reports, monitor stock inventory, and maintain the cleanliness of various areas. Moreover, a fulfillment clerk must maintain an active communication line with co-workers for a smooth and efficient workflow.
General clerks are responsible for a variety of miscellaneous and administrative tasks within an organization. These include answering and transferring calls, sorting and delivering incoming emails, and scheduling appointments. They are also responsible for providing information to clients and staff members, preparing and processing bills and office documents, and performing data entry tasks. General clerks are often employed in almost all industries. This position typically requires a high school diploma and basic knowledge of computer applications such as spreadsheet software and word processing.
Fulfillment clerks and general clerks have different pay scales, as shown below.
| Fulfillment Clerk | General Clerk | |
| Average salary | $25,128 | $33,254 |
| Salary range | Between $18,000 And $33,000 | Between $26,000 And $40,000 |
| Highest paying City | - | Boston, MA |
| Highest paying state | - | Alaska |
| Best paying company | - | National Grid plc |
| Best paying industry | - | Government |
There are a few differences between a fulfillment clerk and a general clerk in terms of educational background:
| Fulfillment Clerk | General Clerk | |
| Most common degree | Bachelor's Degree, 30% | Bachelor's Degree, 33% |
| Most common major | Business | Business |
| Most common college | - | Western Carolina University |
Here are the differences between fulfillment clerks' and general clerks' demographics:
| Fulfillment Clerk | General Clerk | |
| Average age | 43 | 47 |
| Gender ratio | Male, 38.6% Female, 61.4% | Male, 33.1% Female, 66.9% |
| Race ratio | Black or African American, 10.7% Unknown, 4.2% Hispanic or Latino, 21.1% Asian, 7.5% White, 55.8% American Indian and Alaska Native, 0.7% | Black or African American, 11.0% Unknown, 4.9% Hispanic or Latino, 20.1% Asian, 9.2% White, 53.6% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 6% | 6% |