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The differences between fulfillment clerks and operations clerks can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a fulfillment clerk, becoming an operations clerk takes usually requires 1-2 years. Additionally, an operations clerk has an average salary of $33,746, which is higher than the $25,128 average annual salary of a fulfillment clerk.
The top three skills for a fulfillment clerk include customer inquiries, customer issues and customer orders. The most important skills for an operations clerk are customer service, data entry functions, and computer system.
| Fulfillment Clerk | Operations Clerk | |
| Yearly salary | $25,128 | $33,746 |
| Hourly rate | $12.08 | $16.22 |
| Growth rate | -3% | -5% |
| Number of jobs | 90,861 | 158,449 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 30% | Bachelor's Degree, 38% |
| Average age | 43 | 47 |
| Years of experience | 12 | 2 |
In warehouses, a fulfillment clerk is typically in charge of preparing and processing client orders, ensuring accuracy and timeliness. Their responsibilities include handling invoices, locating items from shelves, scanning and packaging orders, updating databases, and assisting in loading and unloading shipments and deliveries. They must also prepare progress reports, monitor stock inventory, and maintain the cleanliness of various areas. Moreover, a fulfillment clerk must maintain an active communication line with co-workers for a smooth and efficient workflow.
An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.
Fulfillment clerks and operations clerks have different pay scales, as shown below.
| Fulfillment Clerk | Operations Clerk | |
| Average salary | $25,128 | $33,746 |
| Salary range | Between $18,000 And $33,000 | Between $27,000 And $41,000 |
| Highest paying City | - | Boston, MA |
| Highest paying state | - | Massachusetts |
| Best paying company | - | Ncar - The National Center For Atmospheric Research |
| Best paying industry | - | Manufacturing |
There are a few differences between a fulfillment clerk and an operations clerk in terms of educational background:
| Fulfillment Clerk | Operations Clerk | |
| Most common degree | Bachelor's Degree, 30% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | - | Western Carolina University |
Here are the differences between fulfillment clerks' and operations clerks' demographics:
| Fulfillment Clerk | Operations Clerk | |
| Average age | 43 | 47 |
| Gender ratio | Male, 38.6% Female, 61.4% | Male, 31.7% Female, 68.3% |
| Race ratio | Black or African American, 10.7% Unknown, 4.2% Hispanic or Latino, 21.1% Asian, 7.5% White, 55.8% American Indian and Alaska Native, 0.7% | Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 6% | 6% |