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Fulfillment clerk vs order entry clerk

The differences between fulfillment clerks and order entry clerks can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a fulfillment clerk, becoming an order entry clerk takes usually requires 1-2 years. Additionally, an order entry clerk has an average salary of $34,147, which is higher than the $25,128 average annual salary of a fulfillment clerk.

The top three skills for a fulfillment clerk include customer inquiries, customer issues and customer orders. The most important skills for an order entry clerk are customer service, purchase orders, and data entry errors.

Fulfillment clerk vs order entry clerk overview

Fulfillment ClerkOrder Entry Clerk
Yearly salary$25,128$34,147
Hourly rate$12.08$16.42
Growth rate-3%-
Number of jobs90,861101,541
Job satisfaction--
Most common degreeBachelor's Degree, 30%Associate Degree, 30%
Average age4343
Years of experience122

What does a fulfillment clerk do?

In warehouses, a fulfillment clerk is typically in charge of preparing and processing client orders, ensuring accuracy and timeliness. Their responsibilities include handling invoices, locating items from shelves, scanning and packaging orders, updating databases, and assisting in loading and unloading shipments and deliveries. They must also prepare progress reports, monitor stock inventory, and maintain the cleanliness of various areas. Moreover, a fulfillment clerk must maintain an active communication line with co-workers for a smooth and efficient workflow.

What does an order entry clerk do?

An Order Entry Clerk is primarily in charge of receiving and processing customer orders, ensuring accuracy and timeliness. Upon receiving orders, an order entry clerk is responsible for entering customer information into databases such as names, billing details, address, and item specifications. They communicate with customers through calls or email to confirm their orders and information, answering inquiries should there be any. Besides handling databases, an Order Entry Clerk Prepares and processes shipping documents, invoices, and contracts, tracking procedures to ensure smooth workflow. Moreover, there are also instances where they must receive and handle customer complaints, resolving them promptly.

Fulfillment clerk vs order entry clerk salary

Fulfillment clerks and order entry clerks have different pay scales, as shown below.

Fulfillment ClerkOrder Entry Clerk
Average salary$25,128$34,147
Salary rangeBetween $18,000 And $33,000Between $28,000 And $41,000
Highest paying City-Las Vegas, NV
Highest paying state-Connecticut
Best paying company-Dexter
Best paying industry-Automotive

Differences between fulfillment clerk and order entry clerk education

There are a few differences between a fulfillment clerk and an order entry clerk in terms of educational background:

Fulfillment ClerkOrder Entry Clerk
Most common degreeBachelor's Degree, 30%Associate Degree, 30%
Most common majorBusinessBusiness
Most common college--

Fulfillment clerk vs order entry clerk demographics

Here are the differences between fulfillment clerks' and order entry clerks' demographics:

Fulfillment ClerkOrder Entry Clerk
Average age4343
Gender ratioMale, 38.6% Female, 61.4%Male, 15.7% Female, 84.3%
Race ratioBlack or African American, 10.7% Unknown, 4.2% Hispanic or Latino, 21.1% Asian, 7.5% White, 55.8% American Indian and Alaska Native, 0.7%Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between fulfillment clerk and order entry clerk duties and responsibilities

Fulfillment clerk example responsibilities.

  • Utilize voice and RF scanners to fulfill orders accurately and on a timely basis.
  • Maintain clean and sanitary operating environment; responsible for maintaining cleanliness of receiving area including loading dock and trash areas.
  • Deliver groceries to customers homes/ businesses.

Order entry clerk example responsibilities.

  • Assist customers with book purchases; POS cashier.
  • Pull orders of juice, utilizing a laptop and RF gun attach to forklift.
  • Audit all EDI orders for complete address, terms, special promotions, and overall accuracy.
  • Post invoices to ERP system, update GRN, set up and maintain new vendor accounts.
  • Process EDI purchase ordering-credit-debit adjustments.
  • Assist department director in weekly payroll approval.
  • Show more

Fulfillment clerk vs order entry clerk skills

Common fulfillment clerk skills
  • Customer Inquiries, 69%
  • Customer Issues, 11%
  • Customer Orders, 6%
  • Customer Satisfaction, 3%
  • Customer Service, 1%
  • Sales Floor, 1%
Common order entry clerk skills
  • Customer Service, 23%
  • Purchase Orders, 10%
  • Data Entry Errors, 10%
  • Computer System, 9%
  • Customer Orders, 9%
  • EDI, 3%

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