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The differences between fulfillment clerks and order entry clerks can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a fulfillment clerk, becoming an order entry clerk takes usually requires 1-2 years. Additionally, an order entry clerk has an average salary of $34,147, which is higher than the $25,128 average annual salary of a fulfillment clerk.
The top three skills for a fulfillment clerk include customer inquiries, customer issues and customer orders. The most important skills for an order entry clerk are customer service, purchase orders, and data entry errors.
| Fulfillment Clerk | Order Entry Clerk | |
| Yearly salary | $25,128 | $34,147 |
| Hourly rate | $12.08 | $16.42 |
| Growth rate | -3% | - |
| Number of jobs | 90,861 | 101,541 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 30% | Associate Degree, 30% |
| Average age | 43 | 43 |
| Years of experience | 12 | 2 |
In warehouses, a fulfillment clerk is typically in charge of preparing and processing client orders, ensuring accuracy and timeliness. Their responsibilities include handling invoices, locating items from shelves, scanning and packaging orders, updating databases, and assisting in loading and unloading shipments and deliveries. They must also prepare progress reports, monitor stock inventory, and maintain the cleanliness of various areas. Moreover, a fulfillment clerk must maintain an active communication line with co-workers for a smooth and efficient workflow.
An Order Entry Clerk is primarily in charge of receiving and processing customer orders, ensuring accuracy and timeliness. Upon receiving orders, an order entry clerk is responsible for entering customer information into databases such as names, billing details, address, and item specifications. They communicate with customers through calls or email to confirm their orders and information, answering inquiries should there be any. Besides handling databases, an Order Entry Clerk Prepares and processes shipping documents, invoices, and contracts, tracking procedures to ensure smooth workflow. Moreover, there are also instances where they must receive and handle customer complaints, resolving them promptly.
Fulfillment clerks and order entry clerks have different pay scales, as shown below.
| Fulfillment Clerk | Order Entry Clerk | |
| Average salary | $25,128 | $34,147 |
| Salary range | Between $18,000 And $33,000 | Between $28,000 And $41,000 |
| Highest paying City | - | Las Vegas, NV |
| Highest paying state | - | Connecticut |
| Best paying company | - | Dexter |
| Best paying industry | - | Automotive |
There are a few differences between a fulfillment clerk and an order entry clerk in terms of educational background:
| Fulfillment Clerk | Order Entry Clerk | |
| Most common degree | Bachelor's Degree, 30% | Associate Degree, 30% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between fulfillment clerks' and order entry clerks' demographics:
| Fulfillment Clerk | Order Entry Clerk | |
| Average age | 43 | 43 |
| Gender ratio | Male, 38.6% Female, 61.4% | Male, 15.7% Female, 84.3% |
| Race ratio | Black or African American, 10.7% Unknown, 4.2% Hispanic or Latino, 21.1% Asian, 7.5% White, 55.8% American Indian and Alaska Native, 0.7% | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |