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The differences between fulfillment clerks and support clerks can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a fulfillment clerk, becoming a support clerk takes usually requires 1-2 years. Additionally, a support clerk has an average salary of $35,159, which is higher than the $25,128 average annual salary of a fulfillment clerk.
The top three skills for a fulfillment clerk include customer inquiries, customer issues and customer orders. The most important skills for a support clerk are customer service, data entry, and patients.
| Fulfillment Clerk | Support Clerk | |
| Yearly salary | $25,128 | $35,159 |
| Hourly rate | $12.08 | $16.90 |
| Growth rate | -3% | -5% |
| Number of jobs | 90,861 | 163,168 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 30% | Bachelor's Degree, 38% |
| Average age | 43 | 47 |
| Years of experience | 12 | 2 |
In warehouses, a fulfillment clerk is typically in charge of preparing and processing client orders, ensuring accuracy and timeliness. Their responsibilities include handling invoices, locating items from shelves, scanning and packaging orders, updating databases, and assisting in loading and unloading shipments and deliveries. They must also prepare progress reports, monitor stock inventory, and maintain the cleanliness of various areas. Moreover, a fulfillment clerk must maintain an active communication line with co-workers for a smooth and efficient workflow.
A support clerk is primarily in charge of performing administrative support tasks in an office, making the daily workflow easier. Their responsibilities typically include preparing and processing documentation, answering and forwarding calls, handling correspondence, disseminating and organizing files, and running errands as needed. They may also update databases, maintaining records of all transactions. Furthermore, as a support clerk, it is essential to maintain an active communication line with staff, coordinating to ensure efficient and smooth workplace operations.
Fulfillment clerks and support clerks have different pay scales, as shown below.
| Fulfillment Clerk | Support Clerk | |
| Average salary | $25,128 | $35,159 |
| Salary range | Between $18,000 And $33,000 | Between $22,000 And $54,000 |
| Highest paying City | - | San Diego, CA |
| Highest paying state | - | Hawaii |
| Best paying company | - | Los Alamos National Laboratory |
| Best paying industry | - | Government |
There are a few differences between a fulfillment clerk and a support clerk in terms of educational background:
| Fulfillment Clerk | Support Clerk | |
| Most common degree | Bachelor's Degree, 30% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | - | Stanford University |
Here are the differences between fulfillment clerks' and support clerks' demographics:
| Fulfillment Clerk | Support Clerk | |
| Average age | 43 | 47 |
| Gender ratio | Male, 38.6% Female, 61.4% | Male, 26.1% Female, 73.9% |
| Race ratio | Black or African American, 10.7% Unknown, 4.2% Hispanic or Latino, 21.1% Asian, 7.5% White, 55.8% American Indian and Alaska Native, 0.7% | Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 6% | 6% |